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Precision Garage Door of Clevelandhas received 4798 reviews, averaging 4.93 Stars:
Bentleyville, OH
Thank you for your feedback Mr. Schultz. We understand how much inconvenience a broken garage door causes, that is why we put so much emphasis on prompt service. At Precision Door our customers truly come first. Please share your experience with others.
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Technician: Bill Adamini
Beachwood, OH
Ryan was very nice when he arrived I'm glad I chose precision he did a great job fixing my garage door. I give this company a five star
- Felicia Ivory-Conley
Thank you for choosing Precision Door.
Cleveland, OH
I am very pleased with the promptness, professionalism and kindness of all the staff of Precision. Jeff, Anthony & Ryan were wonderful to me and I am very happy with my door. While Ryan was here I was texting with one of my relatives and informed her that I was getting my door installed. She explained to me that she was having trouble with the opener/sensor on her door. I gave her the number to Precision and a service tech was sent to her home to handle her problem the same day. What great service you provide! I will recommend your company to anyone. Thank you all. Brenda Cleveland, OH
- Brenda Taylor
Thank you for this glowing review Mrs. Taylor. We want your experience with Precision Door to be a pleasant one. Our goal is 100% customer satisfaction. Thank for referring us to your relative and we hope she is equally satisfied with the service provided. Thank you for choosing Precision Door.
Cleveland, OH
I found your business through Angies List and really appreciated your responsiveness (I had called others). I was impressed with the professionalism of the technician that came out to fix the broken spring. But I was most impressed with the commitment by your company to make sure I was completely satisfied by taking care of an unresolved weatherstripping install issue. I would definitely recommend your company to others.
- Carol W
We appreciate your feedback. Angies List is a great referral source for us. Our goal as a company is for our customers to be 100% satisfied throughout the whole process, from the initial phone call to our service center all the way to the technician leaving the driveway. No problem is too big or too small to us. I will certainly share this with Ryan, your technician. Thank you for choosing us and please tell others about Precision Door.
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Beachwood, OH
Paul, our tech was prompt, courteous, and well informed. Our garage door opener stopped working. Paul assessed the problem, gave us several options, and most importantly, did not pressure us into deciding on any of those options. He was a pleasure to do business with and I would recommend Precision to others.
- Denis Celleghin
Thank you for your feedback Mrs. Celleghin. We do our best to provide prompt, professional and courteous service to our customers. This not high-pressure sales. We try to help the homeowner make a well-informed decision based on their needs. Thank you for choosing Precision Door and please tell others about us.
Brecksville, OH
Bill Adamini did a great job. He was quick in doing the work and was honest about the work that needed to be done.
- Fred DeSantis
Thank you for your feedback Mr. DeSantis. Ourgoal is 100% customer satisfaction.
Strongsville, OH
The technician was very nice and knew exactly what was wrong with my garage door and fixed the problem for me and gave me piece of mind. I would recommend Precision Door Service to anyone who is having a problem with their garage door.
- Nancy Sarkes
We appreciate your feedback Mrs. Sarkes. We don't just provide garage door service, we provide peace of mind. Please share your experience with others.
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Technician: Zoran Jovanovic
Cleveland, OH
I am very impressed with your company. Not many companies spend time on customer service these days. It was refreshing to have a technician of Bill Adamini ability, knowledge and great personality come out check out our garage door. Though we had no repair he did a complete check of the door and the garage door opener. He lubricated the tracks and opener rail and took the time to explain the things that could fail and offer solutions. You know that your dealing with a good company when the employees speak highly of company and their colleagues. Thanks for the great service.
- James Wiggers
Thank you for your feedback Mr. Wiggers. That is exactly what we want to do. We put the customer back in customer service. Our goal is to raise the bar for all of our competitors. When someone has a garage door issue, we want them to think of Precision Door.
Olmsted Falls, OH
I called and within four hours my garage door was running like new! Brian Adamini the technician was a very courteous and competent professional. He looked at the problems made the adjustments and fixed a few minor items. I could never ask for better service. Yes, a big five star job. Thanks!
- Robert Stone
Thank you for your feedback Mr. Stone We do our best to provide prompt, professional and courteous service to our customers.
Cleveland, OH
The service Tech was Craig, he was 6 hours early but fortunately somebody was home to grant him access to the garage. Outside of having to go back to the shop for parts, he was very very polite and professional. I only gave 4 stars because I think ya'll are priced a bit high and this rating should not reflect on Cig who deserves 5 stars.
- David Volek
North Royalton, OH
I really appreciate the timeliness and professionalism of your service techs. I have been using Precision since 2008 and have been very happy with the work performed and new door openers installed. I will continue to use Precision in the future and will recommend your Company whenever I can. Thanks, Al
- Al Wetula
Thank you for your feedback Mr. Wetula. It is very reassuring to know that Precision Door has provided you with a high enough level of customer service for you to be a loyal customer. We appreciate your continued loyalty.
Cleveland, OH
5 Stars! Mr Wise was very friendly and professional, if I'm in need of service again I surly know who to call.
- Jason Stone
We appreciate your feedback Mr. Stone. We do our best to provide prompt, professional and courteous service to our customers. Please do not hesitate to call Precision Door for any future garage door needs.
Shaker Heights, OH
Anthony Wise did the work - very helpful and professional. On time and communicated what did and why.
- Craig Martin
We appreciate your feedback Mr. Martin. Our goal is 100% customer satisfaction.
Solon, OH
We are quite pleased with the service from Will Coad at Precision. He was pleasant and prompt. Will explained our problem and offered options with no high pressure sales tactics. The company is top notch.
- Tedd Isham
Our goal is 100% customer satisfaction.
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Strongsville, OH
Thank you Jim, you have great team of highly professional workers. I am very happy with my garage door and would recommend your company to my friends and family. I have only one suggestion, the original trim on the outside frame of my garage door was little wider than your replacement trim which requires me to paint the frame. I am sure that is something you can easily accommodate, I know trims come in various widths. Thank you.
- Christine
Thank you for your feedback Christine. Indeed, we do have a great team who are really conscientious about their work. As for the stops, unfortunately some of the older doors have the wood stops, which are slightly wider than the more modern stops. We hope it is not to much of an inconvenience to you.
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Beachwood, OH
I am very happy and pleased with the work completed. The tech arrived on-time and got the work done quickly.
- Charles Loeb-munson
We are pleased your experience was a good one.
Strongsville, OH
I give Bill a 5- star A+ rating. He was courteous, friendly, informative and efficient, explained the purpose of necessary parts, answered questions, and educated me. Bill repaired my broken garage door springs and my garage door opener. He even went out of his way to help me with my garage door opener remote that was not working properly and gave me an old one he had in his truck that he was not using. I was very happy with my service, so I would say that Bill performed an outstanding job; quite an asset to Precision Overhead Garage Door Service.
- Debbie Mraz
Thank you for your feedback Mrs. Mraz. We try to provide prompt, professional and courteous service to our customers. Our technicians are willing to go that extra mile, spend that extra ten minutes with a customer to make sure the customer has a good experience. Our goal is 100% customer satisfaction. Please share your experience with others.
Westlake, OH
The chain came off of our mechanism and the door would only go down about half way. A technician, Paul, came within a couple of hours of our distress call. It was one of the coldest days of the winter. He examined the situation and explained our options. Our openers were 23 years old. After hearing his recommendations, we decided to go with new openers and asked him to proceed. He was very conscientious, neat and thorough.
- Roy Warren
We appreciate your feedback Mr. Warren. In most instances we can provide service within 2-3 hours of the call and solve the problem right then. We want our customers to be 100% satisfied when we leave the driveway. Thank you for choosing Precision Door and please tell others about us.
Lakewood, OH
Matt pulled off an amazing surprise for my elderly parents and went beyond the call of duty! I live in Virginia as was asked to pull off a huge task of surprising my parents with their very first garage door opener (without them knowing it)...perfect Christmas gift right? In 84 years, they have never had the luxury of having an automated door. Their garage was built in 1911 and it was questionable if there was even enough headroom to install one in the first place. I turned to Angie's List to find the best garage door opener installer reviews out there and just trusted it was all truth. Overhead Garage Precision Door Service was a the top of the list for all the right reasons. Their service was top notch all around! All the "covert" arrangements, appointment setting, explanation of the correct opener to purchase was done long distance over the phone. I also had the privilege of working with Brad Buzzelli and a Jeff Ware who answered all of my questions, prior to assigning Matt as our Technician. Their answering service did an outstanding job also. I spoke with a Ms Doneli and at least three other wonderful ladies. All of them were so nice and dedicated to getting me answers fast. Matt was excellent in meeting up with my brother and niece at the precise time he said he would be there...making sure the coast was clear of my parents. He was also excellent in trouble shooting when he realized there was not enough headroom but managed to install supports that would allow the unit to work perfectly. His 15 years of experience really shined at this moment of uncertainty ...he came through with his extensive knowledge of what to do in this instance. Mr. Petroff's service did not end there! Today, he called my parents to make sure everything was to their satisfaction. My mother expressed how excited she was to have such a wonderful gift! However she could not program her inside car remote because it required her to get on a ladder. With in less than 30 minutes Matt was at my parents house to not only program their car to the remote, but he also install light bulb(s) in the overhead light compartment that came with the unit. Matt would have done all of these things on the day of the install but my parents did not return until hours later for the big reveal/surprise. Matt kept his promise "to return, if needed" ....but went a step further by reaching out to them first. Matt really made this an excellent & fun experience. I will be sure to write a glowing review on Angie's List as well. Thank you from the bottom of my heart for making my parents so happy! Andrea Coble (daughter of Pauline and Chuck of Lakewood Ohio) Stafford Va.
- Andrea Coble
Thank you for taking time to write this awesome review Mrs. Coble. We are glad we help were able to help you provide such a wonderful gift to your parents. Our business is installing and repairing garage door systems, but what we really do is solve problems and we thank you for giving us the opportunity to be of service to you and your family. We truly hope that your parents enjoy their new garage door opener. Happy Holidays to you and yours.
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Wickliffe, OH
Anthony was very professional, friendly, and polite. He installed the door opener in no time, explained everything thoroughly, and gave me good advice about the condition of my door. I will definitely be using Precision again in the future.
- Cynthia Orr
We appreciate your feedback Mrs. Orr. Our technicians are the most professional, courteous and dependable technicians in these parts. We want your experience with us to be a good one. Our goal is 100% customer satisfaction. Please tell others about Precision Door.
Olmsted Falls, OH
BILL ADAMINI....Bill was on time..fast..friendly..answered all my questions and more..and discussed all my options as far as whether to repair or replace.. I will use this company in the future and recommend them to others... 5 STARS
- Bruce Mihalik
Thank you Mr. Mihalik and please tell your family and friends about Precision Door.
Avon Lake, OH
I woke up this morning to a garage door that wouldn't open. I called & was told I could be scheduled for tomorrow but if anything became available earlier, they would call. Sure enough, I got a call about 2 hours later, and my garage was fixed! So comforting to be provided reliable service!
- Beth Rollins
Thank you for your feedback Mrs. Rollins. Garage doors always break at the most inconvenient times. We serve at the pleasure of our customers. We will go the extra mile to make your garage door reliable and safe, so you don't have to worry about it.
Brecksville, OH
All is a model employee. He evaluated my broken garage door opener and gave me several recommendations. He worked very diligently replacing the mechanism. I checked on him several times because it was very cold and, eventually dark outside. He would always give a big smile and say he was doing just fine and keeping warm. The garage door works beautifully now! Thank-you Al, for being so pleasant and courteous!
- Andrea Miller
We appreciate your feedback Mrs. Miller. We will go that extra mile to make sure our customers are satisfied.
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Technician: Al Fleming
Beachwood, OH
This is the second time we have used Bill and we couldn't be more pleased. He is courteous, prompt, clean and quick. Thankfully, the problem this time was a much easier fix than last time! We would not hesitate to recommend Precision and Bill.
- Julie White
Thank you for your feedback and also for your continued loyalty. Bill is quite the people person and customers frequently request him if there is an issue with their garage door. Thank you for choosing Precision Door.
Beachwood, OH
5 stars Service was prompt and professional. Bill even adjusted a mechanical light apparatus connected to the door that wasn't working. I recommend your company to everyone.
- Anonymous
We appreciate your feedback.
Cleveland, OH
Zoran is very professional and extremely knowledgeable. He took the time to thoroughly explain my options and did not pressure me into anything. I would highly recommend Precision and Zoran and will call Precision again for any future problems with my garage doors.
- Karen Rymut
We appreciate your feedback Mrs. Rymut. Zoran, as are all of our technicians, knowledgeable and courteous. We want to educate our customers about how their door works and assist them in making the wisest decision to repair the door without any pressure. Please share your experience with others.
Cleveland, OH
Excellent! No better service, professionalism or competence exists! Thank you!
- David Adamson
Thank you Mr. Adamson. Glad we were to satisfy your needs.
Nottingham, OH
I rate the overall service a 5. The technician did call ahead of time to let me know he was running a little behind schedule and would call me when he was on his way, which he did. The technician Bill Adamini arrived and was very professional and knowledgeable. The techican explained the course of action needed to for repairing the garage door. Upon completion he demonstrated the corrections maxed.
- Sharonda Denson
We appreciate your feedback Mrs. Denson. We are pleased Bill provided a good experience for you. Please call on us for any future garage door needs.
Cleveland, OH
Matt was great! Quality performance, efficient service, and made sure everything working safely. Thanks.
- Karen Secor
Thank you Mrs. Secor. We try to provide professional and courteous to all of our customers. Please share your experience with others..
Cleveland, OH
Thank You, Bill for repairing my garage door opener..He was professional, thorough and a nice guy...Yes I definitely would recommend you guys if anyone ask me about their needs for repairs :-)
- Brenda Bridget
Thank you for your feedback Mrs. Bridget. Expert, professional and courteous is what we provide. Please tell others about Precision Door.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Getting an appointment confirmed on a Sunday afternoon for Monday was amazing! Bill was extremely knowledgable and explained my options in complete detail. I would highly recommend Precision for existing door service and new product installation!!
- Stephen & pamela Schultz