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Read what people are saying
about Precision Garage Door

Precision Garage Door of Cleveland
has received 4903 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt came promptly at the time scheduled and performed the work quickly and professionally. Couldn't have asked for more. Will certainly use Precision the next time we need service.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 stars. I have been very pleased with Precision personnel, from the initial callback to the visit from Al who inspected our old door and opener to today's installation by Ryan. Each one has been professional, polite, and efficient. Everything was explained well, with the assurance that they would follow up if any questions came up. Top notch company. Thank you.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al came and in no time at all.He fixed door it now works perfectly he was so nice polite and very concerned about what he was doing.I waould not hesitate to call him again and i would recmend him .

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Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I contacted Precision Overhead Door to check an intermitten issue I was having with the remotes. They came to my house the same afternoon, checked the system, fixed the non-working remote(s) and even set my garage door opening in my car (which gave me fits trying to set). The repair person was on time, curteous and very informative. A true pleasure to do business with!

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the service (garage door repair), the technician was professional and explained what repairs were needed.

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Anthony Wise Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would like to commend your Technician William Coad for his overall attention he gave me and doing a Super Job! He is an asset to your company. Thank you for your rapid response to my problem. I would recommend your company to anyone.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Bena. Our goal is 100% customer satisfaction. We are pleased Will was able to provide a good experience for you.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bill was great, this is one of my rental properties so he understood my need for a timely and cost effective repair great job.

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Will Coad was awesome taking time to point out problems and options. He came as a representative of your company but left as a friend....Great Customer Service !!!!

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Chojnowski. Your remarks capture the essence of what we want to acheive. The level of customer service we provide is what separates us from everyone else. We Want our customers to become raving fans of Precision Door.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My experience was terrific. Matt was thorough in explaining my repair options and did the job quickly and efficiently. I will definitely recommend your company to friends

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A Response from: Jeffery Ware

Thank you for choosing Precision Door, it is our pleasure to serve you.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

rating of five stars. paul was very pleasant, knowledgeable, and a good worker. he cleaned up after himself. he explained everything he did before and after the job. i will ask for him again for future services needed. we got springs, cables, rollers,

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A Response from: Jeffery Ware

We appreciate your feedback Mrs. Bydash. We are pleased Paul was able to provide a positive experience for you.

Paul Broschk Service Provided:
Garage Door Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al Fleming arrived within 40 minutes of my call. He was polite, personable and professional. Al showed me the problems and explained the cause in easily understandable terms. He replaced the cable and rollers on the garage door followed by checking for door leveling. I was very pleased with him and his work on my garage door. I will definitely call back Precision for any other work on the door, and, hopefully I can request Al to do the work.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. McKee. Our goal is 100% customer satisfaction. Please share your experience with others.

Al Fleming Service Provided:
Garage Door Repair

Product:
Cables

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al Fleming telephoned me to let me know he would arrive in 1/2 hour and he arrived right on time. He quickly diagnosed the problem and provided the needed repair. He was very knowledgable and helpful. Will call again when repairs are needed in the future.

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A Response from: Jeffery Ware

We appreciate your feedback Mr. King. Our technicians get it. Our goal is 100% customer satisfaction and that start with respect and reliability. The phone call is vital in establishing our professionalism. We want your experience to be awesome from the beginning to the end.

Al Fleming Service Provided:
Garage Door Opener Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Technician was very professional. On time and answer all of our questions. Overall rating I give Anthony would be a 5.

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with us. Our technicians are prompt, professional and courteous.

Anthony Wise Service Provided:
Garage Door Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have a 70 year old home. Last winter the water pipes burst in the attic above the garage - 4 times- and water / ice cascaded over the front and sides of the door. Since then, the door has been noisy and definitely in need of some TLC. Enter Paul...on time, friendly and at task to complete a basic replacement of all door parts, rollers, drums, springs, etc.. Now I have a quiet door that seems to move effortlessly. Thanks!

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A Response from: Jim Boland

Thank you for your feedback. We hear this quite often. When our technicians are done old garage doors work better than when they were new. Please enjoy your properly operating door and share your experience with others.

Paul Broschk Service Provided:
Garage Door Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great customer service on time and courtesy. Will recommend company to my friends and family

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A Response from: Jeffery Ware

We appreciate your feedback Mrs. Niblack. We want to provide the highest level of customer service possible.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Both times I have called on Precision, the experience has been everything customer service should be: From the thoroughness of the initial phone contact and scheduling, to the pre-arrival call of the technician, to the fast and complete repair itself. It was a pleasure from start to finish.

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A Response from: Jeffery Ware

Thank you Mr. Crawford. The pleasure is all ours. Please do not hesitate to call on us for any future garage door needs.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had about precision garage doors from a family member so I scheduled an appointment. Originally I was supposed to have Pau installing my new door, but instead got Anthony because he was closer to my location. I was not disappointed. he was very knowledgeable about what I needed and the installation barely took half an hour. Afterwards, he went over the new features with me and the setup orocess, step by step. Overall, I was very pleased with the service I was provided with. I'd definitely refer a friend to precision.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Tisdale. We really appreciate referrals because they attest to the quality of work we perform. We try to develop relationships with our customers and our technicians really care about their work. Please tell others about Precision Door.

Anthony Wise Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very impressed with speed and efficiency on a really cold night. Technician Matt Petroff was great.

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A Response from: Jeffery Ware

We appreciate your feedback Mr. Wolf.

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door was acutely damaged on Thursday. Precision sent a great technician out to fix the garage door the same Day--Anthony Wise. Anthony was polite and professional. He thoroughly explained everything that was needed to fix the door for that day as well as in the future. He did a great job! I would not hesitate to call Precision again in the future if needed. In particular--kudos to Anthony for a job well done on an extremely cold day!

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A Response from: Jeffery Ware

Thank you for your feedback and the compliment Mrs. Brainard. We also think our technicians are great. We go to great lengths to hire people that really care about other people as a result customers receive the best service possible. Please share your experience with others.

Anthony Wise Service Provided:
Garage Door Repair

Product:
Springs

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was great, he gave me some options as to what I might need and I had a choice to replace or repair. He was friendly, knowledgable and got the jjob done. great service....thanks Matt.

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A Response from: Jeffery Ware

Thank you Mrs. McGinty. Our goal is 100% customer satisfaction. We are very fortunate to have such a great group of employees that really care about our customers.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door operator stopped functioning on Tuesday morning. I called Tuesday morning the first thing and they sent a lovely polite and efficient repairman who came promptly at 10AM replaced the unit and was on his way by twelve noon. He explained all about the new unit and said that if I had any questions in the future to call Precision and they will give me the answers that I was seeking. I love their guarantee and also the manufacturers warranty. I would certainly recommend them.

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Anthony Wise Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ben arrived on time and the fix was very simple. Thank you for fixing the problem quickly.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door opener was malfunctioning and Bill Adamini diagnosed the problem with the sensors so he replaced them with updated units however, the limit switch was the other issue so he came back the next day and replaced the faulty unit. He was very professional and explained what he was doing through out the entire service call and even kept my son entertained by sharing with him one of his favorite hobbies which was frisbee golf. He also put in a keypad to make it easier for the kids to close the garage. We highly recommend Bill as a top notch technician and he has proven his technical savvy by installing a new unit he has never done before. Thanks again Bill for a job well done and hope to have you out on our next service call... But not too soon since we have had much success in the reliability of our unit.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician did a great job! Ryan was excellent. Your company should be proud to have an employee like Ryan. Price was slightly high. I am happy that you were able to send a tech. to fix the problem today. With appreciation, Joe

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A Response from: Jeffery Ware

Thank you for your feedback Mr.Dudussery. Our goal is 100% customer satisfaction and we are pleased Ryanwas able to provide that.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would like to take this opportunity to thank the Precision serviceman Mr. Coad for his courteousness and his comprehensive explanation of the repairs and maintenance required to keep my garage door in excellent working order. His professionalism, knowledge, and patience reassured me that I was receiving outstanding service. I highly recommend this company!

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Nix. We also want to thank you for appreciating excellent customer service, which is what separates us from other garage door service companies. Our goal is 100% customer satisfaction.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door spring broke so the door couldn't be opened. I called Precision later in the afternoon and got an appointment for the next day. Technician Paul Broschk arrived to repair the door and I found him to be very friendly, easy to talk with and professional. He examined the door and gave me two options for repair. I chose the option that I wanted and he changed the springs, rollers, cables, etc. and was done with the job in about 1 hour after which he showed me what he had done . I am really pleased with the job Paul did, the door works smoother and quieter than it ever did, and I would definitely recommend Precision Door Service .

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A Response from: Jeffery Ware

We are pleased Paul was able to provide a positive experience for you Mr. Higgins. We can generally respond to a service call within 24 hours. The technicians trucks are fully stocked, Which enables them to make the necessary repairs on the first visit. Our technicians are knowledgeable, professional and courteous. We usually give our customers a few options so they can decide what is best for them. Our goal is 100% customer satisfaction.

Paul Broschk Service Provided:
Garage Door Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Five stars. Excellent service from Anthony.

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision Door and Anthony.

Anthony Wise Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Five Stars. Every thing was done in a professional manner.

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A Response from: Jeffery Ware

We appreciate your feedback Mr. Bohning.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I got what i expected.. it was easy to set up the appointment, the sevice tech called ahead to tell me he was on his way, he was professional, courteous and skilled.. The job was done quickly and he helped me to make the decion to repair rather than replace my opener.

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A Response from: Jeffery Ware

We appreciate your feedback Mr. Gresh. We try to make the service visit as simple as possible. Our technicians are prompt, professional and courteous. Our goal is 100% customer satisfaction.

Al Fleming Service Provided:
Garage Door Opener Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hi, When I called I was told a technician would be out between 11:00am-2:00pm . Paul called 10:10am and said he was in the Berea area and would be by in about 20 minutes. He arrived 15 minutes later took a few minutes to greet my husband and I. Another 5 minutes to check out what needed repairing on the garage door and another 5 minutes to explain the good, better and best repair options. Then it took about 1 hr to complete and explain what he did . He was polite and courteous . I would definitely recommend your company to my friends and family. Thank you !

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Maresco. It sounds like everything went as planned without any glitches. We truly wish every service call went as smooth as yours. Our technicians are prompt, professional and courteous. we try to provide a positive experience to our customers. Please do share your experience with others.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Technician: Paul Broschk
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Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125