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Precision Garage Door of Clevelandhas received 4785 reviews, averaging 4.93 Stars:
Cleveland, OH
Thank you Mrs. Rosa. The wonderful aspect of this job is that we get to be heroes occasionally. Everyone takes their garage door for granted, until it breaks. Our goal is when this happens, instead of going to the phone book or internet, call Precision and let us provide service to the garage door.
Beachwood, OH
Matt did a great job. He was timely, courteous, professional and efficient. I couldn't be more pleased.
- David Stringer
we appreciate your feedback Mr. Stringer. wedo our best to provide prompt, professional and courteous service to our customers.
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Brecksville, OH
Bill did a great job! He called and was able to come a little early after the last job and arrived promptly. He took the time to explain the situation, my options and answered all my questions. He replaced the rollers, chain drive gear, spring and put in a center bearing plate that was missing. He also took a quick look at my second garage door to let me know what I may want to address/maintenance in the near future. Very polite and professional. I wouldn't hesitate to have him back out if I run into a problem again.
- George Lemke
Thank you for your input Mr. Lemke. We want our service call to be a pleasant one for our customers. That phone call giving an estimated time of arrival is vital to our claim of great customer service. We are willing to answer any questions that a homeowner may have regarding their garage door. Please share your experience with others.
Broadview Heights, OH
Your Tech Matt Petroff did a great job explaining the work that would be done and what he recommended. He did not push any service or additional repairs after his recommendation like other sales/tech reps form other companies which was a nice change of pace. Matt did a great job with the servicing the door, installation of new parts and clean-up.
- Russell Musille
Thank you for your feedback Mr. Musille. Our goal is 100% customer satisfaction and fixing your door right the first time. Our technicians try to educate our customers empowering them to make a wise decision on the repair. No high pressure tactics. Please share your experience with others.
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Solon, OH
5 star rating I was pleased at the explanations of the problem and the technicians repair work.
- Mark Palevsky
Thank you Mr. Palevsky. We try to provide a pleasant experience fro our customers.
North Royalton, OH
My technician, Bill Adamini, was fantastic. He knew exactly how to diagnose the problem I was having with my garage door opener, and he did it in a quick, efficient manner. He was very personable and helpful. He gave me his personal cell phone number just in case I had another issue, which I did, and he came right back to help out. He even brought in my trash cans as he was leaving!
- Linda Miduri
Thank you for your feedback Mrs. Miduri. We want our customer to have a good experience when we make a service call, our technicians are always willing to go that extra mile to ensure that. Our goal is 100% customer satisfaction.
Strongsville, OH
Zoran did a great job! He was very knowledgeable and took the time to explain what needed to be done and why. When he was finished, our garage door worked like new again. We are very happy and would highly recommend Precision.
- Mark Karr
Thank you for your feedback Mr. Karr. Our goal is 100% customer satisfaction and our technicians take that to heart. Thank you for choosing Precision Door and please tell others about us.
Cleveland, OH
Same day service. Completely satisfied! Will Coad, my technician was very informative in explaining everything, very professional & personable. I can truly say this was one of the very best experiences I've had, not just in this industry, but in dealing with any service/repair industry. I highly recommend Will & Precision Door. 5 Stars!!
- Edward Busch
Wow. Thank you for your feedback Mr. Busch. This type of review lets us know our technicians are providing the level of customer service that we want to provide. Our aim is to raise the bar for our industry, we should exceed our customers expectations. Thank you for choosing Precision Door.
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Cleveland, OH
Just want to take this opportunity to say that your employee Zoran Jovanovic is a awesome Technician. He knows his job and knows it well. I have learned a great deal from him about the garage door that I never knew. What he has shown me I can use going forward. He has done a awesome job on my door. Its like a new garage door. You should be very proud of your employee. Thank u should give him a raise. He also answered all my questions. I want to request him if I need work again. This customer is very pleased. Sincerely, Richard N. Jones Sr.
- Richard Jones
Thank you for your feedback Mr. Jones. We share your sentiments about Zoran. Our technicians goal is to educate our customers about their garage door so the customer can make a well informed decision about repairing the door. We are pleased your experience with us was pleasant and informative. We thank you for choosing Precision Door and please share your experience with others.
Cleveland, OH
I highly recommend Precision, this company is highly professional, fair, and they know their stuff. I had an emergency situation with my garage door and didn't know who to call. After a quick internet search, I called Precision 3rd. Next time, they will be my first call. I had an appointment made for the next day and even received a confirmation email with the name and picture of my technician. Paul came out the next day, was extremely friendly and professional. He inspected the problem and clearly explained the problem and gave several solutions. I was very impressed by his work and this company as a whole. I would recommend Precision (and Paul) to anyone who needs work done on their garage doors!
- Matt in Cleveland Hts
We appreciate your feedback Matt. We do our best to provide prompt, professional and courteous service to our customers. The confirmation email is to assure our customers that we are coming to service their door and the picture is to relieve the anxiety of a total stranger entering your home. We want to accomplish two things at each call, we want to "fix your door right the first time " and for you to be 100% satisfied before we leave. Our goal is to be the first choice always. Thank you for choosing Precision Door.
Strongsville, OH
It's always a pleasure to write a good review on a job very well done. Ryan came out to help decide what could be done with a very noisy 18 year old garage door opener. Since worn out gearing/bearigs were unlikely to improve with more grease or oil lubrication I picked out an replacement opener package. Ryan provided the details without "pressure" to help choose a new system. The installation was quick and clean. Ryan helped set up the in car remote and helped rehang an item that was next to the new opener. Professional and customer focused....with a solid product. Neighbors will be told who to go to for garage door problems
- Richard Vlk
Thank you for your feedback Mr. Vik. Likewise, it is always a pleasure to read and respond to a good review. We understand that customer do not want to be sold, they want to buy, so there is pressure. Our technicians take customer service very serious and know how important it is to my partner and myself. Thank for choosing Precision Door and please tell others about us.
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Lorain, OH
We really appreciate how quickly your technician came to the house. he was there before he was scheduled to be and had our recurring problem fixed within minutes. We have always had a great experience with your company in the past. this is the 2nd garage door opener we have purchased from your company and will stay as loyal customers in the future.
- Tara & phillip Lodge
Thank you taking time to review your experience with us and also for being a loyal customer Mrs. Lodge. Hopefully, we will continue to provide the level of customer service or even raise the bar higher. Please tell others about Precision Door.
Kirtland, OH
Anthony was friendly, professional and ON TIME...he was even a few minutes ahead of schedule. He explained everything thoroughly and completed the repair quickly and neatly. He even checked around afterward to make sure there wasn't any trash left on the garage floor. Highly recommended!
- Rose Koustis
We appreciate your feedback. We can not stress the importance of being on time enough to our technicians. It shows respect to our customers and lets them know that we value their time also. We fix garage doors but are in the customer relation business. Thank you for choosing Precision Door.
Pepper Pike, OH
Technician was prompt, super nice and polite, and fixed the problem quickly!
- Michele Krantz
Thank you for your feedback Mrs. Krantz. We are pleased Anthony was able to solve your problem and provide a good experience for you.
North Ridgeville, OH
5 stars----thank you
- Sophia Born
Thank you for choosing Precision Door.
Cleveland, OH
Bill provided an instant ID of the the problem. He explained all my options and let me select the repair. I took his recommedations & he was finished with the repairs in 30 mins. Bill was curteous, neat & a conversationalist with me as he explained & demonstated the faulty parts. Great customer service. I will recommend to friends & family.
- Tom Matuszewski
Thank you for your feedback Mr. Matuszewski. we want to educate our customers so the customer can make a well informed decision about the repair. Our goal is to fix your door right the first time.
Avon Lake, OH
5 Star Service Pros: Fast response - Called at 3pm on a Saturday and they were in the driveway at 4:30. Knowledgeable - Explained the problem, mechanics, engineering in total detail Offered options - good better best Excellent warranty Exceptional quality parts Remove the old stuff and packaging CONS Not Cheap but you get what you pay for The new opener is ten times quieter than the old one. The springs were properly sized to the door and the rollers actually roll and look like they are engineered to last.
- James Sattler
Thank you for your input Mr. Sattler. Each statement is absolutely correct. We have 2 things we want to accomplish. Fixing your door right the first time and for you to be 100%satisfied when we leave. Please tell others about Precision Door.
Beachwood, OH
Super fast service. Anthony Wise was awesome. Hoping to not need your service again, but if I do, will definitely use you.
- Lisa Lindenberg
Thank you for your feedback Mrs. Lindenberg. We agree, Anthony does an awesome job and is an asset to our company. Please tell others about Precision Door.
Westlake, OH
Timely, professional
- Tom Tucker
We appreciate your feedback Mr. Tucker. Those two are what separate us from our competitors.
Amherst, OH
My technician was Zoran Jovanovic. He clearly explained the problems with my garage door and opener before we agreed upon what was to be done. He was knowledgeable, friendly, and guaranteed his work. I definitely recommend this company and Zoran. I am very happy with my "safe" door now and new opener. Thank you! Karen Hougland
- Karen Hougland
Thank you for your feedback Mrs Hougland. Zoran is very thorough in his work. Our technicians want to fix your door right the first time so you don't have to worry about it again. We want your experience with us to be a good one.
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Technician: Zoran Jovanovic
Strongsville, OH
Bill Adamini provided excellent service in the installation of my garage door. He was knowledgeable, courteous, and gave prompt service. He cleaned up the area and explained the proper lubrication procedures. I give him 5 stars and would definitely recommend him and Precision Door to anyone looking for garage door repair or installation.
- Jackie Fragapane
We appreciate your feedback Mrs. Fragapane. Prompt, professional and courteous service is our standard and all of our technicians understand how important these are to the well-being of our business. Thank you for choosing Precision Door and please tell others about us.
Strongsville, OH
I was so impressed with the same day service. The technician came out that afternoon and fixed the problem very quickly. He was very courteous and thoroughly explained the solution.
- Pam Sminchak
Thank you for your feedback Mrs. Sminchak. We do our best to provide prompt, professional and courteous service to our customers.
Twinsburg, OH
Great Job Zoran Jovanovic !! Garage Door Overhaul - new opener - new everything except the actual door
- Rachel Orenga
Thank you for your feedback Mrs. Hoffman. Thanks to Zoran you have peace of mind regarding your door and opener. Please enjoy your new system and tell others how impressed you were with Zoran and Precision Door.
Westlake, OH
I'm happy to give Precision and Paul Broschk a 5 star rating. My 26 year-old garage door had multiple problems from rollers, to springs and the opener itself. Paul arrived earlier than promised and explained exactly what needed to be done. He did the work in the 2-1/2 hours he said it would take and explained to me and my wife exactly how to work everything. That door has never operated so quietly
- Robert Bacon
We appreciate your input Mr. Bacon. Paul is an excellent ambassador for Precision Door. He takes the time to explain how your door should work and why it is not. We want our customers to be 100% satisfied when we are finished. It seems as if Paul accomplished that. Thank you for choosing Precision Door and please share your experience with others.
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Technician: Paul Broschk
Independence, OH
Al the technician who made the service call was awesome. He figured out the problem in a few minutes and was quick to recommend a solution. I was very satisfied with his work.
- John Kurkul
Thank you for your feedback. Our main objective is 100% customer satisfaction, so Al did an awesome job. lease share your experience with others.
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Operations Manager: Brad Buzzelli
Chagrin Falls, OH
Prompt and effective service. Options reviewed and the job was done in less than an hour. Will use again.
- Brian Durdle
Thank you for your Mr. Durdle feedback. We try to provide, professional and courteous service to our customers.
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Parma Heights, OH
Zoron Jovanovic is very knowledgeable he explained my problem and fixed my garage door. I am happy. don't lose him..
- Emil Marianut
Thank you for taking time to review your experience with Zoran. Our goal is 100% customer satisfaction. Yes, we hope Zoran will be with us for awhile.
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Technician: Zoran Jovanovic
Beachwood, OH
Anthony was very personable, very respectful and very efficient.
- Isaac Hamilton
We appreciate your feedback Mr. Hamilton. Those qualities are why Anthony is a valued part of the Precision team. Thank you for choosing Precision Door.
North Ridgeville, OH
I Work two jobs and Sunday my garage door broke. Call for an appointment and Bill was out within a couple of hours. He was very pleasant and nice. He did a great job and I will be calling Precision Door for all my needs in the future.
- Joe R
Thank you for taking from your busy schedule to post your review of Bill. We try to provide prompt, professional and courteous service to our customers. Please tell others about your experience with Precision Door.
Gates Mills, OH
Anthony was totally professional and efficient.
- Barbara Van Aken
Thank you for your feedback Mrs. Van Dyke.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
I was in a bind. When a winter storm was about to hit my area and my garage door broke. I had been seeing commercials for PDS and called them at 5PM on a Friday. They came out the next morning, promptly. Mr Fleming was professional and courteous. Within 20 minutes the work to my garage door was completed. Fast, friendly and professional service was what I got from PDS. Thanks!
- Idalia Rosa