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about Precision Garage Door
Precision Garage Door of Clevelandhas received 4797 reviews, averaging 4.93 Stars:
Bentleyville, OH
Thank you for choosing Precision Door Mr. Ponsky. We are pleased Paul was able to solve your problem. Our goal is 100%customer satisfaction.
Mentor, OH
Anthony Wise was a very professional, personable, and competent tech. He did the work purchased in our Angie's List Great Deal and troubleshooted and repaired other problems.
- Jim & barbara Deering
Thank you for your feedback. Anthony is very representative of our entire staff. Our technician are what us better than our competitors, they can not be duplicated. Thank you for choosing Precision Door.
Cleveland, OH
4-stars very good work .a little prise's . but prompt and knew what to do. and was not all day doing it. thank for the service.
- William Frost
We appreciate your feedback Mr. Frost. Brad is our supervisor and knows exactly what to do in most cases.
Westlake, OH
I was very pleased with the service from Precision Garage Door. Our technician, Matt, did a great job explaining things, was very professional, and speedy. I would highly recommend them!
- Lynne Lloyd
We are pleased Matt was able to provide a positive experience during his visit Mrs. Lloyd. Our goal is 100% customer saisfaction.
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Amherst, OH
I have used Precision Door before and have always had great service and this visit was no exception! They are reliable, professional and have evening hours. The technicians are friendly knowledgable and fast. If you need your door or opener serviced or replaced call Precision.
- MARY - Amherst
We appreciate your feedback. We will continue provide the highest level of customer service possible. Thank you for your continued loyalty.
North Royalton, OH
Paul came to our house and quickly determined the cause of our garage door problem. He described the issues in detail and showed me different options and prices to fix the issues. We ended up going with a complete garage door rebuild and a new garage door opener as ours was about to the end of its life. It is amazing how much quieter the garage door is now with a new opener and all new rollers, bearings, and springs.
- Zach Waite
Thank you for your feedback Mr. Waite. After Paul made his recommendation you made a very wise decision in purchasing the rebuild and new garage door opener, which I am sure Paul stressed you now have a lifetime warranty. Please do not hesitate to call if you experience any issues. We stand behind that warranty 100%. Thank you for choosing Precision Door.
Service Provided:
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Technician: Paul Broschk
North Olmsted, OH
Anthony was fantastic! He actually got to my house before I did and performed the work in no time at all! Highly recommend! Called for service around 3pm, arrived around 4PM done by 5:30PM! Thanks!!
- Jeff Balser
Thank you for your feedback Mr. Balser. We do our best to provide a positive experience for our customers. Thank you for choosing Precision Door.
Cleveland, OH
Great service. Bill was very professional, he called before arriving to confirm, explained the problem and fixed right away, gave some tips on my husband on how to take care of the door. We are happy and pleased on the service. I highly recommend Bill. *****5stars
- Georgia
We appreciate your input Georgia. Our technicians are prompt, professional and courteous. We are pleased provided you a positive experience.
Kamm's Corner, OH
The service and installation was great and went very smooth, and was done in a timely manner. The tech (Anthony) explained everything thoroughly and was very professional.
- Gary Richter
Thank you for your feedback Mr. Richter. We are pleased Anthony was able to provide you a positive experience during his service call.
Service Provided:
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Technician: Anthony Wise
Broadview Heights, OH
I found Precision on Angie's List and called about 7pm the coldest night of the year. Will came out in about an hour, calling me earlier to give me his arrival time. Within another hour the new springs were installed and I could park my car in the garage again instead of outside in the -2 weather. The service was professional, thorough and friendly. I would definitely use them and again and recommend them.
- Mary L
Thank you for your feedback. Our goal is 100% customer satisfaction so our technicians brave the cold weather to provide the highest level of service possible to you, the homeowner. Please share your experience with others.
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Solon, OH
Best service I have experienced 5++++ Fast and very professional
- Victor Varga
Thank you Mr. Varga. Very short and to the point.
Avon Lake, OH
Great customer service. The technician arrived on time, reviewed the work that was required and provided an estimate of the cost of the additional work that was requested. The work was completed on the day of the initial visit.
- Linda Garceau
Thank you for your feedback Mrs. Garceau. We try our best to provide prompt, professional and courteous service to our customers. Thank you for choosing Precision Door and please tell others about us.
Cleveland, OH
I was in a bind. When a winter storm was about to hit my area and my garage door broke. I had been seeing commercials for PDS and called them at 5PM on a Friday. They came out the next morning, promptly. Mr Fleming was professional and courteous. Within 20 minutes the work to my garage door was completed. Fast, friendly and professional service was what I got from PDS. Thanks!
- Idalia Rosa
Thank you Mrs. Rosa. The wonderful aspect of this job is that we get to be heroes occasionally. Everyone takes their garage door for granted, until it breaks. Our goal is when this happens, instead of going to the phone book or internet, call Precision and let us provide service to the garage door.
Beachwood, OH
Matt did a great job. He was timely, courteous, professional and efficient. I couldn't be more pleased.
- David Stringer
we appreciate your feedback Mr. Stringer. wedo our best to provide prompt, professional and courteous service to our customers.
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Brecksville, OH
Bill did a great job! He called and was able to come a little early after the last job and arrived promptly. He took the time to explain the situation, my options and answered all my questions. He replaced the rollers, chain drive gear, spring and put in a center bearing plate that was missing. He also took a quick look at my second garage door to let me know what I may want to address/maintenance in the near future. Very polite and professional. I wouldn't hesitate to have him back out if I run into a problem again.
- George Lemke
Thank you for your input Mr. Lemke. We want our service call to be a pleasant one for our customers. That phone call giving an estimated time of arrival is vital to our claim of great customer service. We are willing to answer any questions that a homeowner may have regarding their garage door. Please share your experience with others.
Broadview Heights, OH
Your Tech Matt Petroff did a great job explaining the work that would be done and what he recommended. He did not push any service or additional repairs after his recommendation like other sales/tech reps form other companies which was a nice change of pace. Matt did a great job with the servicing the door, installation of new parts and clean-up.
- Russell Musille
Thank you for your feedback Mr. Musille. Our goal is 100% customer satisfaction and fixing your door right the first time. Our technicians try to educate our customers empowering them to make a wise decision on the repair. No high pressure tactics. Please share your experience with others.
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Solon, OH
5 star rating I was pleased at the explanations of the problem and the technicians repair work.
- Mark Palevsky
Thank you Mr. Palevsky. We try to provide a pleasant experience fro our customers.
North Royalton, OH
My technician, Bill Adamini, was fantastic. He knew exactly how to diagnose the problem I was having with my garage door opener, and he did it in a quick, efficient manner. He was very personable and helpful. He gave me his personal cell phone number just in case I had another issue, which I did, and he came right back to help out. He even brought in my trash cans as he was leaving!
- Linda Miduri
Thank you for your feedback Mrs. Miduri. We want our customer to have a good experience when we make a service call, our technicians are always willing to go that extra mile to ensure that. Our goal is 100% customer satisfaction.
Strongsville, OH
Zoran did a great job! He was very knowledgeable and took the time to explain what needed to be done and why. When he was finished, our garage door worked like new again. We are very happy and would highly recommend Precision.
- Mark Karr
Thank you for your feedback Mr. Karr. Our goal is 100% customer satisfaction and our technicians take that to heart. Thank you for choosing Precision Door and please tell others about us.
Cleveland, OH
Same day service. Completely satisfied! Will Coad, my technician was very informative in explaining everything, very professional & personable. I can truly say this was one of the very best experiences I've had, not just in this industry, but in dealing with any service/repair industry. I highly recommend Will & Precision Door. 5 Stars!!
- Edward Busch
Wow. Thank you for your feedback Mr. Busch. This type of review lets us know our technicians are providing the level of customer service that we want to provide. Our aim is to raise the bar for our industry, we should exceed our customers expectations. Thank you for choosing Precision Door.
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Cleveland, OH
Just want to take this opportunity to say that your employee Zoran Jovanovic is a awesome Technician. He knows his job and knows it well. I have learned a great deal from him about the garage door that I never knew. What he has shown me I can use going forward. He has done a awesome job on my door. Its like a new garage door. You should be very proud of your employee. Thank u should give him a raise. He also answered all my questions. I want to request him if I need work again. This customer is very pleased. Sincerely, Richard N. Jones Sr.
- Richard Jones
Thank you for your feedback Mr. Jones. We share your sentiments about Zoran. Our technicians goal is to educate our customers about their garage door so the customer can make a well informed decision about repairing the door. We are pleased your experience with us was pleasant and informative. We thank you for choosing Precision Door and please share your experience with others.
Cleveland, OH
I highly recommend Precision, this company is highly professional, fair, and they know their stuff. I had an emergency situation with my garage door and didn't know who to call. After a quick internet search, I called Precision 3rd. Next time, they will be my first call. I had an appointment made for the next day and even received a confirmation email with the name and picture of my technician. Paul came out the next day, was extremely friendly and professional. He inspected the problem and clearly explained the problem and gave several solutions. I was very impressed by his work and this company as a whole. I would recommend Precision (and Paul) to anyone who needs work done on their garage doors!
- Matt in Cleveland Hts
We appreciate your feedback Matt. We do our best to provide prompt, professional and courteous service to our customers. The confirmation email is to assure our customers that we are coming to service their door and the picture is to relieve the anxiety of a total stranger entering your home. We want to accomplish two things at each call, we want to "fix your door right the first time " and for you to be 100% satisfied before we leave. Our goal is to be the first choice always. Thank you for choosing Precision Door.
Strongsville, OH
It's always a pleasure to write a good review on a job very well done. Ryan came out to help decide what could be done with a very noisy 18 year old garage door opener. Since worn out gearing/bearigs were unlikely to improve with more grease or oil lubrication I picked out an replacement opener package. Ryan provided the details without "pressure" to help choose a new system. The installation was quick and clean. Ryan helped set up the in car remote and helped rehang an item that was next to the new opener. Professional and customer focused....with a solid product. Neighbors will be told who to go to for garage door problems
- Richard Vlk
Thank you for your feedback Mr. Vik. Likewise, it is always a pleasure to read and respond to a good review. We understand that customer do not want to be sold, they want to buy, so there is pressure. Our technicians take customer service very serious and know how important it is to my partner and myself. Thank for choosing Precision Door and please tell others about us.
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Lorain, OH
We really appreciate how quickly your technician came to the house. he was there before he was scheduled to be and had our recurring problem fixed within minutes. We have always had a great experience with your company in the past. this is the 2nd garage door opener we have purchased from your company and will stay as loyal customers in the future.
- Tara & phillip Lodge
Thank you taking time to review your experience with us and also for being a loyal customer Mrs. Lodge. Hopefully, we will continue to provide the level of customer service or even raise the bar higher. Please tell others about Precision Door.
Kirtland, OH
Anthony was friendly, professional and ON TIME...he was even a few minutes ahead of schedule. He explained everything thoroughly and completed the repair quickly and neatly. He even checked around afterward to make sure there wasn't any trash left on the garage floor. Highly recommended!
- Rose Koustis
We appreciate your feedback. We can not stress the importance of being on time enough to our technicians. It shows respect to our customers and lets them know that we value their time also. We fix garage doors but are in the customer relation business. Thank you for choosing Precision Door.
Pepper Pike, OH
Technician was prompt, super nice and polite, and fixed the problem quickly!
- Michele Krantz
Thank you for your feedback Mrs. Krantz. We are pleased Anthony was able to solve your problem and provide a good experience for you.
North Ridgeville, OH
5 stars----thank you
- Sophia Born
Thank you for choosing Precision Door.
Cleveland, OH
Bill provided an instant ID of the the problem. He explained all my options and let me select the repair. I took his recommedations & he was finished with the repairs in 30 mins. Bill was curteous, neat & a conversationalist with me as he explained & demonstated the faulty parts. Great customer service. I will recommend to friends & family.
- Tom Matuszewski
Thank you for your feedback Mr. Matuszewski. we want to educate our customers so the customer can make a well informed decision about the repair. Our goal is to fix your door right the first time.
Avon Lake, OH
5 Star Service Pros: Fast response - Called at 3pm on a Saturday and they were in the driveway at 4:30. Knowledgeable - Explained the problem, mechanics, engineering in total detail Offered options - good better best Excellent warranty Exceptional quality parts Remove the old stuff and packaging CONS Not Cheap but you get what you pay for The new opener is ten times quieter than the old one. The springs were properly sized to the door and the rollers actually roll and look like they are engineered to last.
- James Sattler
Thank you for your input Mr. Sattler. Each statement is absolutely correct. We have 2 things we want to accomplish. Fixing your door right the first time and for you to be 100%satisfied when we leave. Please tell others about Precision Door.
Beachwood, OH
Super fast service. Anthony Wise was awesome. Hoping to not need your service again, but if I do, will definitely use you.
- Lisa Lindenberg
Thank you for your feedback Mrs. Lindenberg. We agree, Anthony does an awesome job and is an asset to our company. Please tell others about Precision Door.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Found you on Google. Your representative answered quickly and was helpful. Your people (Paiul) came out the next day and did a superb Job.
- Jeff Ponsky