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about Precision Garage Door in:
Euclid, OH
Precision Garage Door of Clevelandhas received 77 reviews, averaging 4.97 Stars:
Euclid, OH
Euclid, OH
Anthony came to our home to repair the bracket and rollers on our garage door. From the time he introduced himself to my husband and I, we knew we were in good hands!! We could tell he was a very intelligent and experienced technician just by conversing with him. He explained exactly what our problem was with the garage door, explained what options we had to repair the door, and once we made our decision, he did the repair in no time!!!! I DEFINITELY would recommend Precision and Technician Anthony Wise for any garage door repairs/replacements !!!!
- Lisa Lacey
Ms. Lacey, Thank you for your review of the service you received from Precision Door as well as our technician, Anthony. We encourage (and appreciate) your recommendations to friends and family and look forward to helping again with all of your garage door repair needs.
Euclid, OH
I was pleased with the prompt sevice. I do however think the price was a bit high. also have an issue with the batteries I recieved with the openers: One was no good in just 2 days after purchase and the other the other one 4 days after purchase. I suggest you test them before using.I would make life easier.
- Beth Britsch
Euclid, OH
Anthony was professional explained the different things that could be the problem. Door was working when he left. I would use Precision again and recommend them too family and friends.
- Stephen Markuz
Euclid, OH
My garage door cable broke late on a Saturday night. You guys saved me a Monday of aggravation with your Sunday service call. I also needed new rollers. It was very refreshing to have someone so professional and nice as Dave save the day. I would definitely call Precision doors f needed in the future.
- Andrea - Euclid Ohio
Euclid, OH
When I realized that despite my decades of experience at fixing things in houses, I was in over my head, (I strongly suggest that you don't try fixing it yourself because its a whole lot more complicated than it looks and can be downright dangerous.) I called Precision and got astonishingly fast service. The technician was efficient, skilled and courteous. Call to finished job was no more than two hours. I highly recommend Precision.
- Terry Crisp
We appreciate your feedback Mr. Crisp. You are correct about garage door being dangerous and we glad you call Precision Door instead of working on the door yourself. Please enjoy your properly operating garage door.
Euclid, OH
My garage door has given me trouble twice this year with the springs and rollers. Both times, Anthony has come to my home to do repairs. Anthony was on-time, very professional and repaired the problems. Should I ever need service again, I would contact Precision Door Service and most definitely request Anthony Wise. 5 STARS Mary Mayson
- Mary Mayson
Euclid, OH
Chris came out to the house within 2 hours of when I called. He did a great job installing new springs, new rollers and performing all needed maintenance. I am extremely pleased with the work performed, and now when I come home late the door doesn't make that loud noise anymore to alert and waken my wife!
- George O'Maille
Product:
Euclid, OH
Bill did an excellent job! I wish that I could hire him. He assisted very well and was professional. He was very instructive and should be commended.
- Gregory Thomas
Euclid, OH
Thank you for calling ahead and arriving on time. The technician, Ryan was very curious and explained all of the repairs needed.
- JOANNE PETRINO
Product:
Euclid, OH
I would like to take this opportunity to thank the Precision serviceman Mr. Coad for his courteousness and his comprehensive explanation of the repairs and maintenance required to keep my garage door in excellent working order. His professionalism, knowledge, and patience reassured me that I was receiving outstanding service. I highly recommend this company!
- Alvin Nix
Thank you for your feedback Mr. Nix. We also want to thank you for appreciating excellent customer service, which is what separates us from other garage door service companies. Our goal is 100% customer satisfaction.
Euclid, OH
To my delight, the technician called and asked if it was ok to arrive prior to the scheduled appointment. Once he arrived he explained the problem and recommended a couple of options to help me make an informed decision. He was very professional. I was very pleased with the service and how quickly the repair was completed. Thanks Bernard
- Bernard Womack
Thank you for your feedback Mr. Womack. We understand the importance of that phone call to assure the customer that we will be there and what time we will arrive. Our goal is 100% customer satisfaction from beginning to end. We are pleased your experience was positive.
Euclid, OH
CRAIG DUNSON was such a professional, courteous, efficient, knowledgeable & very prompt. What an asset for your company. For sure will recommend Precision Garage to family & friends & be sure to ask for Craig.
- Art Arciaga
Thank you for your feedback Mr. Arciaga. We try to provide prompt, professional and courteous to all of our customers. We are happy Craig was able accomplish that with you.
Euclid, OH
Precision sent a service rep within two hours of my call. My garage door rollers had come out of the track and would not close which was a security issue for me. Anthony arrived and fixed the door promptly. He was polite and knowledgable. He provided his card and contact information if there were any further problems. If I ever need service again, I will definitely call Precision Door.
- Deidre Taylor
Thank you for your feedback Mrs. Taylor. We do our best to provide prompt, professional and courteous service to our customers. Please call on us for any future garage door needs.
Euclid, OH
Anthony the technician was prompt, courteous, explained the problem clearly and fixed it in a timely manner - thumbs up!
- Alan Grandy
We appreciate your feedback Mr. Grandy. We always want to provide prompt, courteous and professional service to our customers. Thank you for choosing Precision Door.
Euclid, OH
We had found that our garage door wouldn't close, and called Precision and they were able to schedule us for the next day. Anthony, the service technician, arrived on time, found the problem, and fixed it quickly. He was professional and gave us an accurate estimate.
- Todd White
Thank you for your feedback Mr. White. I regret we were not able to arrive on the same day, sometimes that happens. We try really hard to provide the best service possible to our customers. Please recommend us to family and friends.
Euclid, OH
No sooner than I had sent an email to Precision describing the problem with the overhead door, I received a helpful phone call and a next day appointment. Mr. Jovanovic called ahead as promised. He examined and then described in lay terms the root causes of the malfunction. In detail, he described options with sufficient information to enable the level of work I thought I could afford. When I asked, Zoran explained what he would do if it were his home and why. I had to leave but we arranged a time for my return so he could show what was done and explain programming the remote. Am grateful, and I would heartily recommend this company and Mr. Jovanovic.
- Patrick henry
We appreciate your feedback Mr. Henry. We do our best to provide prompt, courteous and professional service to our customers. Our job is to educate our customers enabling them to make a well-informed decision about their garage door. Our goal is 100% customer satisfaction. Thank you for allowing us to service your door.
Euclid, OH
I was very impressed with the service provided by the tech that arrived at my home. Anthony Wise was very professional and courteous. He was very detailed in his explanation of what needed to be done and the cost involved. He explained everything he was going to do. I will recommend your company to anyone I know in need of garage repair.
- Jeanette Collins
Thank you Mrs Collins. We want to make a favorable impression on our customers. We do this by being professional, courteous and very detailed in explaining the problem and the solution. Please recommend Precision to others.
Euclid, OH
Good morning, On Tuesday, April 8, 2014 Mr. Anthony Wise came out to repair my garage door. I must say he did an excellent job and also had given me tips on how to maintain my garage door. I also had my metal rollers replaced with vinyl rollers and my garage door is a little quieter. I will be a returning customer to have a new chain drive put in to replace the current outdated one. I am a satisfied customer
- Laquenta & deija Jones
Thank you for your feedback Mrs. Jones. Customer service is what drives our business and we are fortunate to have people such as Anthony to represent Precision Door. We want you to be our customer for life.
Euclid, OH
Service was excellent, as advertised. I called at 1:45pm on a Saturday afternoon and repair tech arrived around 3pm, completed work by 4:15pm, and that included some unexpected wrinkles in the job. Al replaced our broken torsion spring, mounted a new center plate for it, installed new rollers, and replaced a broken cable, all with great efficiency on a pretty cold day. Thanks, Al and Precision. GREAT JOB!
- GREGORY MILLER
Prompt, professional and courteous service is what we provide. We appreciate your business Mr. Miller.
Euclid, OH
Anthony Wise arrived promptly at my home and explained and demonstrated what was causing problems with my opener. Since he felt it is was at least 30 years old I had the Lift Master premium Series opener installed. He did a nice job installing, also explaining the opener and cleaning up all the mess. He was pleasant and efficient and hopefully I will have this garage door opener a long time! Also appreciate the prompt service after placing the call and not being told that you were too busy like the first company I called.
- Dee Beacham
In most cases we are able to provide same day service and if not, we are able to arrive first thing the following morning. Our technicians are prompt, courteous and professional. We are pleased your experience was a good one.
Product:
Technician: Anthony Wise
Euclid, OH
I thought my garage door needed a tune up and saw you Angies list and the rest is history. It seems I need a great deal more then a tune up. Paul Broschk, the technician showed me that my door was in horrible shape. He was courteous, friendly and explained everything that needed to be done to make the door safe. I will recommend Paul and Precision Door to my friends.
- Pat Barnes
Thank you for your feedback. We want to educate our customers enabling them to make a wise decision about their door.
Euclid, OH
Jason was very polite and explained as he repaired the garage door lock. Very happy with repair service. Response time was excellent. I did purchase a new handle lock for the door. Not listed below to pick.
- donna bischof
Thank you for choosing Precision Door Mrs. Bischof. Our goal is 100% customer satisfaction. We want your experience to be a good one from start to finish.
Euclid, OH
Anthony showed up on time and installed the replacement opener quickly, despite extreme weather. He was polite and knowledgable and instructed me on the operation.
- Deidre Taylor
We appreciate your feedback Mrs. Taylor. Customer service is one of the differences between us and our competitors. Please share your experience with others.
Euclid, OH
I'm impressed with the service! It's about 10 degrees outside this morning and yet your service tech (Bill) greeted me with a smile and was ready to work on repairing my garage door. He fixed the door and did a safety inspection. He pointed out a couple things that need to be taken care -- and he did this without a heavy sales pitch. I'll definitely call you again and recommend you to friends and family.
- Denise Reynolds
Thank you for taking time to review your experience with Precision Doorand Bill. We know the low temperatures will cause garage doors to not function properly, so we are prepared for that. Please do recommend us to others.
Euclid, OH
I choose Precision based on the ratings from the BBB and of hearing the name probably from local home improvement shows. The spring broke and Anthony came out and suggested at the cost of the spring I probably should replace the whole door, in which, because of it's age and knowing I've had wires replaced already, snow coming in the crakes in winter, I agreed. Anthony took the time twice to show me my choices. Ryan came and installed the door to perfection. Ryan's ease and talking me though what he was doing was excellent. The door looks fantastic if I may so so myself. Oh, your web page of employees is really a nice feature, set's a sense of ease right from the start.
- Francis Bruney
Thank you for allowing us to solve your garage door issues. We are very fortunate to have such an amazing group of guys under our employ. Our business is 100% customer satisfaction and the guys really get it. Our website is designed to give our customers some peace of mind. We hope you enjoy your new garage door for many years.
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Euclid, OH
This morning my garage door would not open due to a broken spring. I called you around 9:00 AM to see if someone could come today and was given an appointment 12:00 to 3:00. Less than 2 hrs later your technician, Zoran,called to ask if it was OK to arrive early which I appreciated. After reviewing my problem door, he clearly explained my options. I chose the complete overhaul since my garage door is old and many parts were wearing out. Zoran was knowledgeable, polite and thorough in completing the repairs. Thank you.
- Edna Derricott
Thank you for taking time to write about your experience with Precision and Zoran Mrs. Derricott. We try to provide the best customer service by calling ahead, explaining to customer what the problem is, giving the customer different options on repair while being courteous and professional. We are pleased Zoran represented us well. Thank you for your business.
Euclid, OH
Fantastic job I am extremely happy and will recommend! Service was fast too!!! Thx
- Angel Jacobs
Thank you Mrs. Jacobs. It is good to hear we are accomplishing our goal of 100% customer satisfaction. That is what drives our business
Euclid, OH
Better double check my answers! I'm not sure The technician was very personable and polite. He explained what the problem was and gave me a few options that would solve the situation. He worked diligently and the job was completed in a timely manner. He encouraged me to call if I any questions or problems. I would highly recommend this company to friends and relatives. Thanks!
- Barbara Boyd
Thank you for taking time to review your experience with Al and Precision. We strive to provide the best customer service possible to all of our customers. Thank you choosing Precision.
Euclid, OH
Bill was able to come earlier then the scheduled appointment was original set, which worked out Great... gave an estimated time of completion that it would take and finished 10 minutes ahead of that time, explained what he was doing as he did it, and he reinforced the track on the garage door to make it more stable. The plan is to tell my friends about my situation and to recommend "Bill from Precision Door Service" as the guy to call if they ever need anything repaired on their garge door. Oh for this job Bill should really get a bigger commission.
- Dave leonhardt
Thank you for reviewing your experience with Precision and Bill in particular. We value our customers time as we've all been in situations where we are held hostage by a service contractor and they arrive late. Bill is an excellent representative of Precision Door and we continue to encourage him. Hopefully he will be a part of our team for years to come. Please share your experience with friends and family.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Very impressed with Precision Door. Making the appointment was easy. The confirmation email contained photos of all the technicians which put my mind at ease. Anthony, the technician that provided the service, was extremely knowledgeable and courteous. Pricing was reasonable, important to me as funds are limited.
- Jan Hawkins