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Read what people are saying
about Precision Garage Door in:

Euclid, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 53 reviews, averaging 4.96 Stars:
Review:

I'm impressed with the service! It's about 10 degrees outside this morning and yet your service tech (Bill) greeted me with a smile and was ready to work on repairing my garage door. He fixed the door and did a safety inspection. He pointed out a couple things that need to be taken care -- and he did this without a heavy sales pitch. I'll definitely call you again and recommend you to friends and family.
Denise Reynolds
A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision Doorand Bill. We know the low temperatures will cause garage doors to not function properly, so we are prepared for that. Please do recommend us to others.

Bill Adamini Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

I choose Precision based on the ratings from the BBB and of hearing the name probably from local home improvement shows. The spring broke and Anthony came out and suggested at the cost of the spring I probably should replace the whole door, in which, because of it's age and knowing I've had wires replaced already, snow coming in the crakes in winter, I agreed. Anthony took the time twice to show me my choices. Ryan came and installed the door to perfection. Ryan's ease and talking me though what he was doing was excellent. The door looks fantastic if I may so so myself. Oh, your web page of employees is really a nice feature, set's a sense of ease right from the start.
Francis Bruney
A Response from: Jeffery Ware

Thank you for allowing us to solve your garage door issues. We are very fortunate to have such an amazing group of guys under our employ. Our business is 100% customer satisfaction and the guys really get it. Our website is designed to give our customers some peace of mind. We hope you enjoy your new garage door for many years.

Ryan Freeman Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

This morning my garage door would not open due to a broken spring. I called you around 9:00 AM to see if someone could come today and was given an appointment 12:00 to 3:00. Less than 2 hrs later your technician, Zoran,called to ask if it was OK to arrive early which I appreciated. After reviewing my problem door, he clearly explained my options. I chose the complete overhaul since my garage door is old and many parts were wearing out. Zoran was knowledgeable, polite and thorough in completing the repairs. Thank you.
Edna Derricott
A Response from: Jeffery Ware

Thank you for taking time to write about your experience with Precision and Zoran Mrs. Derricott. We try to provide the best customer service by calling ahead, explaining to customer what the problem is, giving the customer different options on repair while being courteous and professional. We are pleased Zoran represented us well. Thank you for your business.

Zoran Jovanovic Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Fantastic job I am extremely happy and will recommend! Service was fast too!!! Thx
Angel Jacobs
A Response from: Jeffery Ware

Thank you Mrs. Jacobs. It is good to hear we are accomplishing our goal of 100% customer satisfaction. That is what drives our business

Anthony Wise Service Provided:
Garage Door Repair
Technician:
Review:

Better double check my answers! I'm not sure The technician was very personable and polite. He explained what the problem was and gave me a few options that would solve the situation. He worked diligently and the job was completed in a timely manner. He encouraged me to call if I any questions or problems. I would highly recommend this company to friends and relatives. Thanks!
Barbara Boyd
A Response from: Jeffery Ware

Thank you for taking time to review your experience with Al and Precision. We strive to provide the best customer service possible to all of our customers. Thank you choosing Precision.

Service Provided:
Garage Door Opener Install
Review:

Bill was able to come earlier then the scheduled appointment was original set, which worked out Great... gave an estimated time of completion that it would take and finished 10 minutes ahead of that time, explained what he was doing as he did it, and he reinforced the track on the garage door to make it more stable. The plan is to tell my friends about my situation and to recommend "Bill from Precision Door Service" as the guy to call if they ever need anything repaired on their garge door. Oh for this job Bill should really get a bigger commission.
Dave leonhardt
A Response from: Jeffery Ware

Thank you for reviewing your experience with Precision and Bill in particular. We value our customers time as we've all been in situations where we are held hostage by a service contractor and they arrive late. Bill is an excellent representative of Precision Door and we continue to encourage him. Hopefully he will be a part of our team for years to come. Please share your experience with friends and family.

Bill Adamini Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Thank you for the quick response. Matt educated me and explained the options available. I
Daniel Redwood
A Response from: Jeffery Ware

Thank you for taking time to write a testimonial. Matty does a good job of explaining everything in detail to his customers. Glad we were able to solve your problem.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Brad was prompt, courteous and took the time to explain the repair work that needed to be done.
Lisa Lewis
Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Operations Manager:
Review:

Can't say enough "Thank you's" to Bill for his excellent service. He is definitely a keeper and I hope to see him again for my service needs. God bless you Bill!
Barbara Johnson
A Response from: Jeffery Ware

We are pleased that you had an enjoyable experience with Bill. Please do not hesitate to call on us again and we will do our best to have Bill service your door.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
Review:

Bill gave me a wonjderful experience in having a very pleasant technician come to my home and make repairs. If I ever need someone for repairs, I would love for it to be Bill.
Valeria Duncan
Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

both technicians were very friendly and professional. They were very knowledgeable and willing to work with me regarding my financial limitations. I was very impressed. Would definetly use your company again
Lori Watson
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Watson. Our goal is 100% customer satisfaction. Thank you for allowing us to provide you service on your garage door.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Service knowledge received was wonderful. Al was very polite and truthful with me regarding my old garage door. I just needed a new lock, but informed I really needed a new door due to the one I have is obsolete and not repairable. Although I am on a limited fixed income, I was not able to purchase a new door at this time! But believe me when I acquired my new home Al will be the first person I contact to inspect and give me the real deal of my garage door and home doors too!
Lisa Acoff
Service Provided:
Broken Garage Door Spring Repair
Review:

Matt previously repaired our garage springs but soon after we had an issue with the garage opener so we purchased the Liftmaster. Matt told us about this product during his initial visit. We were planning to make the purchase in late summer but ended up doing it sooner. Matt was courteous, professional and knowledgeable. He even came back afterwards to install a master link on the chain. It was a pleasure doing business with Matt and we would recommend him to others. Hope all your technicians are as good as Matt. Sending him a round of applause including a standing ovation!
larry smith
A Response from: Jeffery Ware

Nothing says a job well done more than a repeat customer. Matty does a pretty awesome job. He is very thorough and tries to provide the customer with all the information needed to make an educated decision. All of our technicians are really good, they all have distinct qualities that add value to Precision Door. We encourage you to recommend us to your friends and loved ones. Thank you for your business.

Service Provided:
Garage Door Opener Install
Review:

Very satisfied with services. Matt Petroff was friendly and took care of issue. Matt provided information for a new garage opener which we are considering. Appreciate the services.
larry smith
A Response from: Jeffery Ware

Thank you for reviewing Matt. Our goal is 100% customer satisfaction. We expect our technicians to be courteous and professional Our job is to educate our customers so they can determine the best solution for their issue. Again, thank you.

Service Provided:
Broken Garage Door Spring Repair
Review:

Tom is very knowledgable and courteous. Precision Door is lucky to have such a wonderful employee
D Kelso
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The technician that came and provided the service was very professional, knowledgeable and provided me with more than one option. Due to my current financial status, I was not able to take full advantage of the full recommendation that was provided. However, my door was fixed to my satisfaction and I was still treated as if I was paying a million dollars. I am thankful...Kim :)
kim manning
Service Provided:
Broken Garage Door Spring Repair
Review:

Service call late Saturday night got service person to my house before 9 am Sunday. Prompt, courteous, fast and explained everything. My wife was to go to surgery the next day so we were really relieved. Said door panels were cracked, he would see if they were still available and could be replaced economically. Haven't gotten a quote yet, but that was only yesterday. They are top flight.
stuart schultz
Service Provided:
Broken Garage Door Spring Repair
Review:

I apologize for not remembering the service person's name. He did a great job, was polite, professional, and gave me good information to help me decide what to do in the way of repairs. Please try to determine who it was, and give him my thanks again. I will keep your name in my book for future use. Pam Teckmyer
pam teckmyer
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I was very impressed with the proffesionalism of the technician. It is refreshing to have a service person who is knowledgable and a gentleman. I will refer Al and Precision Door to every one I know.
Al Totarella
Service Provided:
Broken Garage Door Spring Repair
Review:

My new garage door is great. The installation was quick and the technician, Al, really did a great job of cleaning up after himself. Thanks Precision Door.
Carol Bellante
Service Provided:
Install Garage Doors
Review:

I just want to say Thank You for great service and sending a friendly, kind and courteous staff member to my home. Each time i have called you have reponded quickly to my needs and that is often the same day. Jeremiah is truely a jem. Thank you again and keep up the good work.
Barbara Johnson
Service Provided:
Garage Door Opener Install
Review:

Mr. Ware installed new garage doors for me. Although I had initially only sought to repair my garage door, Mr. Ware gave me sound information that I compared with other companies. As a result, I was able to make the best decision for our needs. Mr. Ware was also very professional, punctual and friendly.
Nicole Griffin
Service Provided:
Install Garage Doors
Review:

Good job done quickly!!! Thanks Al
Pamela Lynch
Service Provided:
Garage Door Opener Repair
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