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Read what people are saying
about Precision Garage Door in:

Avon, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 70 reviews, averaging 4.97 Stars:
Review:

When we get hit with these sub-zero temperatures our garage door opener would start acting up. Precision's service tech, William Coad, came to our home and with a few adjustments was able to eliminate the problem. We have had several sub-zero days since and have had no additional problem. Thanks! William Coad was very courteous and knowledgeable.
Mary Brownfield
Service Provided:
Garage Door Repair
Review:

Called Precision on Monday morning to have them come repair my garage door that would not close properly. Within a matter of hours Bill Adamini was at hy home and fixed my door within an hour or so. He was pleasant to deal with and very knowledgeable. I would highly suggest Precision to anyone!
David Gatchell
A Response from: Jeffery Ware

Thank you for your feedback Mr. Gatchell. We do our best to provide prompt, professional and courteous service to our customers. Please share your experience with others.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I couldn't be happier with the service I received. My technician Zoran was on time, pleasant, knowledgeable and efficient. He did all of this while working in below zero temperature! I will ask for him if I neded future help and recommend the company to all.
Sandra St. Aubyn
A Response from: Jeffery Ware

Thank you you for your feedback. It seems as if Zoran has created a raving fan. Please share your experience with others.

Service Provided:
Garage Door Opener Repair
Review:

The garage door stopped functioning on Saturday afternoon. We were amazed that we could receive service on Sunday afternoon. The technician arrived earlier than scheduled, diagnosed the problem and fully disclosed the repair and cost before beginning the work and completing the service. I especially liked the appointment confirmation that told us who the technician would be and provided a photo so we would recognize him when he arrived. I have used Precision Door in the past and will remain a loyal customer.
Barbara Pappadakes
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Pappadakes. The appointment confirmation and photo of the technician relieve some of the anxiety a homeowner may have about having a total stranger in their home. We definitely appreciate your continued loyalty.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Everyone at PDS from the receptionist to the technicians were wonderful! While I originally called in regards to a repair for my opener but I ultimately decided to replace the opener and door . Both Al Fleming and Ryan Freeman where very professional and technically proficient. They took their time to listen to me and answer all my questions. Great Job!
Christine Dziekan
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Dziekan. We want your experience with us to be a positive one from beginning to end. All of our technicians are prompt, professional and courteous. The last statement is what really sets us apart from our competitors, we actually listen to our customers. Thank you for choosing Precision Door and please tell others aboutus.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I called with a bit of uncertainty about what opener package to get. Mine was 22 years old, and there have been many innovations and options in the market today. Heather, the sales representative advised me that the technician would have several choices with him, and I could make a decision at the time of the installation. That technician was Will Coad; a kind gentleman installer. He told me a bit about himself. He has a love for antique things and music. He also told me that he is a perfectionist. I liked him instantly. He was hard-working, precise, and neat. He went above and beyond to inspect, inform, and perform his service. In the end, I got a great product that works like a dream. I also felt that I had a friend install my new Liftmaster; not just a tech.
Stan Witkowski
A Response from: Jeffery Ware

Thank you for your feedback Mr. Witkowski. I will definitely give Will a BIG THUMBS UP being an excellent ambassador for Precision Door. We want our customer to know how important they are to us. We want to provide WOW experience for our customers. Thank you for choosing Precision Door.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

We're very pleased that Precision Garage Door Service was able to repair our garage door opener on Sunday, the day it stopped working. Technician Paul Broschk was very friendly with a pleasant personality,thoroughly explaining everything to us,and doing an outstanding job of installing and adjusting our new belt drive system. He also installed two new springs. We will definitely recommend Precision and Paul to our friends.
Jeff Qualls
A Response from: Jeffery Ware

We appreciate your feedback Mr. Qualls. Same day service isone of the differences between Precision Door and the other companies. Then there is Paul, we are very fortunate to have him. He has such a pleasant personality that it is infectious and our customers love him. Please do recommend us to friends and family.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Thank you for the service. Precision responded to my request very promptly. The technician, Zoran, called me to let me know when he would arrive. He did an excellent job explaining the function of the door and opener and the benefits I would gain by replacing worn out parts.
Eileen Hayes
A Response from: Jeffery Ware

Thank you Mrs. Hayes. We do our best to prompt, professional and courteous service to our customers. Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair
Review:

Customer friendly company from the receptionist who took my call and scheduled the appointment to the technicians who completed the repairs. The technicians who performed the work completed an inspection then offered me repair vs replacement options including the cost of each. I plan on using this company again when the time comes.
Dan Zegarac
A Response from: Jeffery Ware

We appreciate your feedback Mr. Zegarac. We want to provide our customers a memorable experience from the initial call all the way until our technicians leave the driveway. Our goal is to fix it right the first time.

Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Great service - came quickly to fix door stuck open... Thank You!
Karen Shulin
A Response from: Jeffery Ware

Thanks for allowing us the opportunity to service your door Mrs. Schulin.

Service Provided:
Garage Door Repair
Review:

Matt was very polite, called before arriving, explained my options and I was very comfortable with his presence and the manner he handles himself. A very good representative of your company. I had my whole garage door system rebuilt and like the lifetime warranty. Thank You.
Karen Shulin
A Response from: Jeffery Ware

We appreciate your feedback Mrs. Shulin. Our guys understand the anxiety homeowners may experience when a stranger comes to their home. We want to diffuse that feeling by being courteous, friendly and knowledgeable. We agree, Matt is an excellent representative of Precision Door and value him. You made a wise decision to rebuild your door and we stand by our warranty.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very impressed with service, on time, explained everything in detail, answered all questions and performed thorough safety inspection. Would highly recommend. It is reassuring that precision stands behind their product and service with a lifetime warranty.
Leah Schmitz
A Response from: Jeffery Ware

Thank you for taking time to review your experience Mrs. Schmitz. Our goals are to fix your door right the first time so you don't have worry about it and for you to be 100% satisfied. It is obvious Zoran was able to accomplish both. And yes, we do stand behind our Lifetime warranty. Please recommend us to others.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

What a great warranty,after 7yrs. rebuild at no cost not even service call. Serviceman fast, very excellent, friendly.
WILLIAM EXUM
A Response from: Jeffery Ware

We are one of the few companies that stand behind our warranty. This is one of the things that make us different from our competitors. Thank you for choosing Precision Door and please share your experience with others.

Service Provided:
Broken Garage Door Spring Repair
Review:

Z arrived on time and did an excellent job. Worn parts were replaced with new, higher quality parts. The old parts, supplied by the builder of our 10 year old house, were cheap junk and were replaced. Thanks for taking the time to explain all my options.
Greg Stetz
A Response from: Jeffery Ware

We appreciate your feedback Mr. Stetz. We do our best to provide prompt, professional and courteous service to our customers. Please tell others about your experience with Precision Door and Z.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I have been very pleased with the service from Precision. I think you should know that is quite an accomplishment. I spent 30 years doing purchasing for large and small companies so I am not necessarily easily pleased. I have been treated very well by your people and that unfortunately is a rarity today.
DOROTHY FENNELL
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Fennell. Coming from someone that has a business background is awesome. We are battling an uphill struggle because of the stigma attached to service providers. It is very important for us to provide the highest level of customer service possible and to treat our customers with dignity and respect. I guarantee that you will always receive the same treatment. Thank you for choosing Precision Door.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great job! Al was thorough and very detailed oriented. Very professional
Todd Piatt
A Response from: Jeffery Ware

Thanks Mr Piatt. I will certainly let Al know how pleased you were with him. Please share your experience with others.

Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

Great Work! Fast response. My neighbor used your company and gave a great referral. I would definitely recommend your organization. Al Fleming was extremely friendly and easy to talk with.
Rick Sykora
A Response from: Jeffery Ware

Thank you Mr. Sykora. A referral from a satisfied customer is golden. We are pleased that Al provided you a good experience. Please share that with others. Please do not hesitate to call on Precision Door in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was not sure what to ask when looking for a new garage door. Matt was very informative and did all the comparing and explaining for me. After we decided to go with Precision, Matt also installed the door and did a great job. We were very impressed with the quality work performed. We wont hesitate to call again.
Jack Turza
A Response from: Jeffery Ware

Thank you for taking time to share your experience with Precision Door. Matt really takes pride in educating his customers so he or she is able to make the best possible decision based on their situation. I will make sure Matt sees this review. Thank you for choosing Precision Door and pleae share your experience with friends and family.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Job well done,quick response, but too expensive. I figure $300. max. ($100. service call,$100./hr for repair,took less than an hour,$100. for springs. That seemed fair.
William Mangano
A Response from: Jeffery Ware

Thank you for your feedback Mr Mangano. I won't apologize for our prices, but I will ask "What is peace of mind worth". Hopefully, over time you realize that we are not expensive. Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Matt was here much more quickly than I expected and helped me so much. Definitely would recommend Precision to anyone who will listen to me! Can't say enough good things about Matt... He was great!
DOROTHY FENNELL
A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision and Matt. Seems as though Matt exceeded your expectations. We want our customers to be completely satisfied after the job is completed.

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

I wish every contractor that came to my home was as professional as Paul. He explained everything, went right to work, and made sure we were happy before he left. Very positive experience with Paul. John N.
John & kathi
A Response from: Jeffery Ware

Thank you for your feedback Mr. Nakel. We are pleased your experience was a good one.

Service Provided:
Broken Garage Door Spring Repair
Review:

With a broken spring, it was great to get a same day repair. Being able to call in at 7:30am, before most services are even open, was also convenient. The website provides a lot of helpful information. Anthony was right on time, very friendly, professional, knowledgable, neat, and finished in 90 minutes. A la carte part replacement added up quickly, so we went with the rebuild. Although my garage door was the last thing I wanted to spend money on, I feel like the higher quality parts have added value to our home.
Erica Temple
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Temple. You definitely made a wise decision to rebuild your door. You can rest assured it will operate better than ever.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service!! Paul was incredibly friendly & happy which was refreshing given that it was 90 degrees and very humid!
Leslie Riley
A Response from: Jeffery Ware

Thank you for your feedback. Our technicians are carefully selected based on attitude and demeanor among other things and possesses those qualities. We are glad your experience was a good one.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Technician was prompt and did an exceptional job We are very satisfied.
chris hazinakis
A Response from: Jeffery Ware

We are glad Zoran was able to provide a good experience for you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Jason, the precision technician, was Professional,knowledgeable and friendly.I called for a broken spring and he explained all my options for repair. He was skillful and efficient.I choose a rebuild package and feel secure I will have no future problems.
Debbie Ward
A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision and Jason. We guarantee all the work and labor, so if you do experience any issues do not hesitate to call Precision.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great to see Bill again and see photos of his beautiful daughter born since his initial visit. It is heartwarming to see a young man of integrity whose pride in his work is only superseded by pride in his family! Thanks for retaining a quality staff and offering same-day service.
Jerry & Irene Madasz
A Response from: Jeffery Ware

Thanks for your feedback Mr. Madasz. It is obvious that Bill made a lasting impression on you also. He has that effect on most people he comes in contact with. We plan on keeping Bill around for awhile. Thank you for choosing Precision.

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Bill was very professional. He was on time and thoroughly explained what the problem was with our broken garage door motor. I would recommend Precision.
sara belser
A Response from: Jeffery Ware

Prompt, immediate and professional service is our motto. Our technicians want to educate the customer so they can make a wise decision about their garage door. Please share your experience with others.

Service Provided:
Garage Door Repair
Review:

Arrived earlier than expected. Got the job done and cleaned up in a timely manner. Works great.
Robert/Donna Brianas
A Response from: Jeffery Ware

Thanks for your feedback. It is very important for us to be considerate of your time. Thank you for mentioning that Matt cleaned up before he left. Please tell others about us.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Came when promised and fixed my door
Joanne Green
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Green. We value our customers time so it is very important to arrive on schedule. Thank you for your business.

Service Provided:
Garage Door Opener Repair
Review:

We are very pleased with the work we received. Our doors were rebuilt with the lifetime warranty.That is so important for us.Our garage doors are basically our front door especially since we do not have a service door from the garage.They are heavily used each day with having 2 dogs. Ryan Freeman was very courteous, friendly,and very neat. Thank you so much! I would highly recommend Precision to my friends and neighbors.
Kelly Heeman
A Response from: Jeffery Ware

Thank you for your feedback. Our goal is to fix your door right the first and for you to be 100% satisfied. Obviously, Ryan was able to achieve both. We truly do appreciate your business and encourage you to recommend Precision to others.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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