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about Precision Garage Door in:
North Olmsted Area, OH
Precision Garage Door of Clevelandhas received 810 reviews, averaging 4.94 Stars:
Rocky River, OH
Thank you for your feedback Mr. Homsher. It is very reassuring to know our technicians are representing Precision Door and our values. Thank you for choosing Precision.
Service Provided:
Product:
Technician: Zoran Jovanovic
Berea, OH
We had an emergency situation when one of our springs broke and I could not manually lift the door to get our car out. I called one company which could not come for three days ("It's Friday, you know!"), another did not return the message I left on their voice mail, and Precision which did not have an available technician but since one would be leaving work in a short while at the end of his work day, he stopped and completed the repair in a quick and very friendly manner. I'm VERY impressed with your service and though the charge was a lot of money for someone on a fixed income, it was less than I'd paid for the same repair 3 years earlier. Ryan was the repairman and I can't compliment him and your company enough. Many thanks. Jim Morgan
- Jim Morgan
Thank you for your feedback Mr.Morgan. We have many business practices that separate us from our competitors,one being able to respond to a call sooner than anyone. Our technicians are willing to go that extra mile to provide the highest level of customer service possible. We value our customers and want them to continue to let us be the garage door company of choice.
Product:
Westlake, OH
Ryan did a great job installing our new garage door. He was diligent in performing the job especially considering the very cold and snowy conditions. Would recommend his good work ethic and knowledge of installation and products used.
- Thomas B.
We appreciate your feedback. Our technicians are prompt, professional and courteous.
Product:
Bay Village, OH
5 stars
- Victor Preslan
Berea, OH
VERY pleased with service. Had a great knowledgeble tech named, Al who explained everything in detail for me, came back to install new opener when he said he would be back.........and even took my 2 garbage cans from the end of the driveway back into my garage......Thank you for great service.
- Pat Posze
Westlake, OH
Our technician, Anthony, arrived ahead of schedule and after reviewing the problem advised us of several different solutions. We chose the mid range cost and our garage door is working better than it had originally!
- John Konscak
North Olmsted, OH
I was very satisfied with the prompt service and the fact that the Tech. ( Zoran Jovanovic) explained everything to me and what he recommended. He did a good job in very low temps and was very courteous. Will use Precision the next time I need anything.
- Bruce DeCrane
Rocky River, OH
Paul did a fantastic job installing our new garage door opener. Went above and beyond to ensure everything was working properly
- Paul Zagaria
North Olmsted, OH
Because they are a local company and I found them online. a live person answered my call immediately and incredibly were able to come fix my garage door that same afternoon! they sent me an email right away with photo's of the technicians so I would know who to expect. My tech, Al, was very polite, flexible, professional, knowledgeable and timely. He called to confirm when he would be over, and arrived when expected. He explained everything to me in understandable terms ... which I appreciated. This is 5 star service for sure. thank you !!
- SUSAN PIKE
North Olmsted, OH
service was great-the technician Paul Broschk was very knowledgable and friendly.
- Daniel Doyle
North Olmsted, OH
When arriving home yesterday, my garage door opened only part way and was ajar. I was looking on line for Genie to do repairs but then remembered recently receiving a new booklet from Angie's List and looked in there and found Precision. I decided to call Precision for the repairs and I cannot say enough good things about the technician, Bill Adamini, and the expert service he provided. He was very friendly and explained all the services he was providing. I will HIGHLY recommend Precision to others and for my future repairs and am considering buying a new garage door opener system which Bill explained to me. 5+ stars from me. Thank you!!! Liz Goerz
- Liz Goerz
North Olmsted, OH
The tech (Bill) was very professional and friendly. He did the job very well and in the time frame that he said it would take to do the job. I am very pleased with the opener and with the service I received. I gave you a 5 star rating based on the service and the product. Please contact me if you want more info. Sincerely, Tim Fitzwater
- Timothy Fitzwater
Thank you for your feedback Mr. Fitzwater. Our goal is 100% customer satisfaction.
North Olmsted, OH
Nice job by the tech. He was in and out in under an hour and a half.
- Tim Hexter
Product:
Rocky River, OH
The tech. was more than I expected.did not finish until I was completly satisfied.I would diffently would recommend your company to my friends.
- John Patsue
Olmsted Falls, OH
A little sketchy on giving the final cost until he was done. Everything else great.
- Jim Wallace
Westlake, OH
5 stars, Knowledgeable, timely, Work looks good so far. Thanks
- Andrew Craine
Product:
Olmsted Township, OH
Paul was good & thorough. Worked quickly and explained features and how to use well.
- Ginger Zdolshek
Thank you for feedback Mrs. Zdolshek.
North Olmsted, OH
professional, ontime,
- Nicole Troy
Olmsted Township, OH
5 stars. I have been very pleased with Precision personnel, from the initial callback to the visit from Al who inspected our old door and opener to today's installation by Ryan. Each one has been professional, polite, and efficient. Everything was explained well, with the assurance that they would follow up if any questions came up. Top notch company. Thank you.
- Pete Scriven
Product:
Olmsted Falls, OH
Bill was great, this is one of my rental properties so he understood my need for a timely and cost effective repair great job.
- Alan Detore
Westlake, OH
Al Fleming arrived within 40 minutes of my call. He was polite, personable and professional. Al showed me the problems and explained the cause in easily understandable terms. He replaced the cable and rollers on the garage door followed by checking for door leveling. I was very pleased with him and his work on my garage door. I will definitely call back Precision for any other work on the door, and, hopefully I can request Al to do the work.
- Pam Mckee
Thank you for your feedback Mrs. McKee. Our goal is 100% customer satisfaction. Please share your experience with others.
Westlake, OH
I have a 70 year old home. Last winter the water pipes burst in the attic above the garage - 4 times- and water / ice cascaded over the front and sides of the door. Since then, the door has been noisy and definitely in need of some TLC. Enter Paul...on time, friendly and at task to complete a basic replacement of all door parts, rollers, drums, springs, etc.. Now I have a quiet door that seems to move effortlessly. Thanks!
- MLW
Thank you for your feedback. We hear this quite often. When our technicians are done old garage doors work better than when they were new. Please enjoy your properly operating door and share your experience with others.
Rocky River, OH
Both times I have called on Precision, the experience has been everything customer service should be: From the thoroughness of the initial phone contact and scheduling, to the pre-arrival call of the technician, to the fast and complete repair itself. It was a pleasure from start to finish.
- Scott Crawford
Thank you Mr. Crawford. The pleasure is all ours. Please do not hesitate to call on us for any future garage door needs.
Lakewood, OH
Matt was great, he gave me some options as to what I might need and I had a choice to replace or repair. He was friendly, knowledgable and got the jjob done. great service....thanks Matt.
- Colleen McGinty
Thank you Mrs. McGinty. Our goal is 100% customer satisfaction. We are very fortunate to have such a great group of employees that really care about our customers.
Product:
Olmsted Falls, OH
5 star. The service tech, Paul, was very polite and explained the issues with our garage door and our options for repair.
- Dan
Thank you for your feedback Dan. We provide prompt, professional and courteous to our customers. Our goal is 100% customer satisfaction.
Olmsted Township, OH
Bill was great
- Mike & linda Brewer
Thank you Mr./Mrs. Brewer.
Olmsted Falls, OH
Paul Broschk was very professional and friendly. He explained everything and finished the work very quickly. The service was excellent.The only complaint I have is the price, was much more than I had thought it should have been.
- Jan G.
Thank you for your feedback Mrs.G. We do our best to provide prompt, professional and courteous service to all of our customers. We will not try to justify the cost of the repair but I can assure over time you will realize the value of your purchase. Please enjoy the quiet and safe operation of your garage door and do not hesitate to call for any reason.
Rocky River, OH
I give Precision Garage Door & their employee a 5-star rating! I sent an e-mail to your company, prior to seeing your e-mail questionnaire in the incoming file. Without hesitation, I select 5 stars for your company's fine service & prompt response to my request for repairs for a broken spring. Starting w/ the operators who took my call and subsequent scheduling of an appointment for required repairs, your office staff was friendly, polite and efficient. And then the actual appointment where your nice gentleman took the time to explain & repaired the door. I believe this is the first time the door closes-all the way so no light is visible under it - & thus the cold air is blocked. Your repairman was a gentleman, and he did an amazing job restoring the closing of the door (especially in this extreme cold weather..... I may have previously sent an e-mail to you - prior to finding this e-mail. If so, please overlook if this a duplication. I just wanted to ensure I expressed my appreciation to your company & fine gentleman who left my door in the best alignment ever. Thank you, thank you, thank you!
- Dolores Pappas
Thank you very much for your feedback Mrs. Pappas. We put a lot of effort into making sure our customers are completely satisfied with their appointment. I will share this review with Will. Thank you for choosing Precision and please tell others abour us.
Product:
Lakewood, OH
I called for a garage door opener repair; sadly as I suspected I needed a new opener. They scheduled me for the next day. Paul, an outstanding tech was excellent. He was on time, explained options, & was very informative, personable, patient w/all my questions. He did his work w/expertise, was neat, cleaning up every bit of debris. With service like I received, you should be in business for many years to come. Kudos to my tech & prompt service!!!
- Pat Nici
We appreciate your feedback and are pleased that our technician, Paul, was able to provide a positive experience.
Berea, OH
Wonderful service! Fast, courteous, knowledgeable. This is my second time using Precision, and I will soon use them for a new door!
- Amy Koepke
Thank you for yur feedback Mrs. Koepke. We will our best to retain ou as a loyal customer.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
5 Stars. Zoran was excellent. On time, and took the time to explain everything in detail. I highly recommend him and the company
- Bob Homsher