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about Precision Garage Door in:
North Olmsted Area, OH
Precision Garage Door of Clevelandhas received 797 reviews, averaging 4.94 Stars:
Rocky River, OH
Olmsted Falls, OH
A little sketchy on giving the final cost until he was done. Everything else great.
- Jim Wallace
Westlake, OH
5 stars, Knowledgeable, timely, Work looks good so far. Thanks
- Andrew Craine
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Olmsted Township, OH
Paul was good & thorough. Worked quickly and explained features and how to use well.
- Ginger Zdolshek
Thank you for feedback Mrs. Zdolshek.
North Olmsted, OH
professional, ontime,
- Nicole Troy
Olmsted Township, OH
5 stars. I have been very pleased with Precision personnel, from the initial callback to the visit from Al who inspected our old door and opener to today's installation by Ryan. Each one has been professional, polite, and efficient. Everything was explained well, with the assurance that they would follow up if any questions came up. Top notch company. Thank you.
- Pete Scriven
Product:
Olmsted Falls, OH
Bill was great, this is one of my rental properties so he understood my need for a timely and cost effective repair great job.
- Alan Detore
Westlake, OH
Al Fleming arrived within 40 minutes of my call. He was polite, personable and professional. Al showed me the problems and explained the cause in easily understandable terms. He replaced the cable and rollers on the garage door followed by checking for door leveling. I was very pleased with him and his work on my garage door. I will definitely call back Precision for any other work on the door, and, hopefully I can request Al to do the work.
- Pam Mckee
Thank you for your feedback Mrs. McKee. Our goal is 100% customer satisfaction. Please share your experience with others.
Westlake, OH
I have a 70 year old home. Last winter the water pipes burst in the attic above the garage - 4 times- and water / ice cascaded over the front and sides of the door. Since then, the door has been noisy and definitely in need of some TLC. Enter Paul...on time, friendly and at task to complete a basic replacement of all door parts, rollers, drums, springs, etc.. Now I have a quiet door that seems to move effortlessly. Thanks!
- MLW
Thank you for your feedback. We hear this quite often. When our technicians are done old garage doors work better than when they were new. Please enjoy your properly operating door and share your experience with others.
Rocky River, OH
Both times I have called on Precision, the experience has been everything customer service should be: From the thoroughness of the initial phone contact and scheduling, to the pre-arrival call of the technician, to the fast and complete repair itself. It was a pleasure from start to finish.
- Scott Crawford
Thank you Mr. Crawford. The pleasure is all ours. Please do not hesitate to call on us for any future garage door needs.
Lakewood, OH
Matt was great, he gave me some options as to what I might need and I had a choice to replace or repair. He was friendly, knowledgable and got the jjob done. great service....thanks Matt.
- Colleen McGinty
Thank you Mrs. McGinty. Our goal is 100% customer satisfaction. We are very fortunate to have such a great group of employees that really care about our customers.
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Olmsted Falls, OH
5 star. The service tech, Paul, was very polite and explained the issues with our garage door and our options for repair.
- Dan
Thank you for your feedback Dan. We provide prompt, professional and courteous to our customers. Our goal is 100% customer satisfaction.
Olmsted Township, OH
Bill was great
- Mike & linda Brewer
Thank you Mr./Mrs. Brewer.
Olmsted Falls, OH
Paul Broschk was very professional and friendly. He explained everything and finished the work very quickly. The service was excellent.The only complaint I have is the price, was much more than I had thought it should have been.
- Jan G.
Thank you for your feedback Mrs.G. We do our best to provide prompt, professional and courteous service to all of our customers. We will not try to justify the cost of the repair but I can assure over time you will realize the value of your purchase. Please enjoy the quiet and safe operation of your garage door and do not hesitate to call for any reason.
Rocky River, OH
I give Precision Garage Door & their employee a 5-star rating! I sent an e-mail to your company, prior to seeing your e-mail questionnaire in the incoming file. Without hesitation, I select 5 stars for your company's fine service & prompt response to my request for repairs for a broken spring. Starting w/ the operators who took my call and subsequent scheduling of an appointment for required repairs, your office staff was friendly, polite and efficient. And then the actual appointment where your nice gentleman took the time to explain & repaired the door. I believe this is the first time the door closes-all the way so no light is visible under it - & thus the cold air is blocked. Your repairman was a gentleman, and he did an amazing job restoring the closing of the door (especially in this extreme cold weather..... I may have previously sent an e-mail to you - prior to finding this e-mail. If so, please overlook if this a duplication. I just wanted to ensure I expressed my appreciation to your company & fine gentleman who left my door in the best alignment ever. Thank you, thank you, thank you!
- Dolores Pappas
Thank you very much for your feedback Mrs. Pappas. We put a lot of effort into making sure our customers are completely satisfied with their appointment. I will share this review with Will. Thank you for choosing Precision and please tell others abour us.
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Lakewood, OH
I called for a garage door opener repair; sadly as I suspected I needed a new opener. They scheduled me for the next day. Paul, an outstanding tech was excellent. He was on time, explained options, & was very informative, personable, patient w/all my questions. He did his work w/expertise, was neat, cleaning up every bit of debris. With service like I received, you should be in business for many years to come. Kudos to my tech & prompt service!!!
- Pat Nici
We appreciate your feedback and are pleased that our technician, Paul, was able to provide a positive experience.
Berea, OH
Wonderful service! Fast, courteous, knowledgeable. This is my second time using Precision, and I will soon use them for a new door!
- Amy Koepke
Thank you for yur feedback Mrs. Koepke. We will our best to retain ou as a loyal customer.
Bay Village, OH
The service was outstanding. I called for an appointment in the morning, we agreed a time window. The service technician called in advance to advise actual time on site within the window. Diagnosed the problem and repaired it by replacing a failed sensor. In and out in under 45 mins. Terrific work, polite and professional technician "Z". Thanks !
- Jim D
Thank you for your feedback Mr. D. We do our best to provide a positive experience for our customers. Our technicians are by far the best in the area and understand how important great customer service is to our business.
Westlake, OH
Thank you for your prompt service. Bill Adamini was excellent. He was prompt, very knowledgeable and able to repair our garage door. We would definitely call again for any future problems.
- Joe Pagano
We appreciate your feedback Mr. Tagano. We try to provide prompt, professional and courteous service to our customers. Please share your experience with others.
North Olmsted, OH
Thanks for sending out this find young man- He explained what was wrong and what needed to be done.
- Jannett Klimkowicz
We are glad you were able to recognize the quality of our technicians. We go to great lengths to bring only the best people into our business, People that care about other people. Please share your experience with others.
Westlake, OH
I was very pleased with the service from Precision Garage Door. Our technician, Matt, did a great job explaining things, was very professional, and speedy. I would highly recommend them!
- Lynne Lloyd
We are pleased Matt was able to provide a positive experience during his visit Mrs. Lloyd. Our goal is 100% customer saisfaction.
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North Olmsted, OH
Anthony was fantastic! He actually got to my house before I did and performed the work in no time at all! Highly recommend! Called for service around 3pm, arrived around 4PM done by 5:30PM! Thanks!!
- Jeff Balser
Thank you for your feedback Mr. Balser. We do our best to provide a positive experience for our customers. Thank you for choosing Precision Door.
Kamm's Corner, OH
The service and installation was great and went very smooth, and was done in a timely manner. The tech (Anthony) explained everything thoroughly and was very professional.
- Gary Richter
Thank you for your feedback Mr. Richter. We are pleased Anthony was able to provide you a positive experience during his service call.
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Technician: Anthony Wise
Westlake, OH
Timely, professional
- Tom Tucker
We appreciate your feedback Mr. Tucker. Those two are what separate us from our competitors.
Westlake, OH
I'm happy to give Precision and Paul Broschk a 5 star rating. My 26 year-old garage door had multiple problems from rollers, to springs and the opener itself. Paul arrived earlier than promised and explained exactly what needed to be done. He did the work in the 2-1/2 hours he said it would take and explained to me and my wife exactly how to work everything. That door has never operated so quietly
- Robert Bacon
We appreciate your input Mr. Bacon. Paul is an excellent ambassador for Precision Door. He takes the time to explain how your door should work and why it is not. We want our customers to be 100% satisfied when we are finished. It seems as if Paul accomplished that. Thank you for choosing Precision Door and please share your experience with others.
Service Provided:
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Technician: Paul Broschk
North Olmsted, OH
No extra charge for weekends and nights-24 hr emergency service-Better Business member-Angies list
- Susan Oller
We appreciate your feedback Mr. &Mrs. Oiler. The above-mentioned are some of the things that separate us from our competitors. Thank you for choosing Precision Door.
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Technician: Zoran Jovanovic
North Olmsted, OH
A broken spring on our garage door is a horrible way to start the holiday season but a phone call and having Paul show up from Precision made my life a little easier. Paul was very upbeat for a cold morning. He did a very quick assessment and made some recommendations and said he will be done in an hour. He was done in less than an hour and walked me through everything he fixed, checked and lubed. He also gave me some tips on how to take care of the new system. I have a double garage and if the other spring breaks I will definitely give Precision a call! Quick, easy and friendly!
- Phil S
We have learned from experience that garage doors break at the most inconvenient time. Our job is to be available to answer the homeowners call for repair. The weather is inconsequential, we just have to dress warm. Do not hesitate to call on Precision Door for any garage door needs.
Olmsted Falls, OH
I called and within four hours my garage door was running like new! Brian Adamini the technician was a very courteous and competent professional. He looked at the problems made the adjustments and fixed a few minor items. I could never ask for better service. Yes, a big five star job. Thanks!
- Robert Stone
Thank you for your feedback Mr. Stone We do our best to provide prompt, professional and courteous service to our customers.
Westlake, OH
The chain came off of our mechanism and the door would only go down about half way. A technician, Paul, came within a couple of hours of our distress call. It was one of the coldest days of the winter. He examined the situation and explained our options. Our openers were 23 years old. After hearing his recommendations, we decided to go with new openers and asked him to proceed. He was very conscientious, neat and thorough.
- Roy Warren
We appreciate your feedback Mr. Warren. In most instances we can provide service within 2-3 hours of the call and solve the problem right then. We want our customers to be 100% satisfied when we leave the driveway. Thank you for choosing Precision Door and please tell others about us.
Lakewood, OH
Matt pulled off an amazing surprise for my elderly parents and went beyond the call of duty! I live in Virginia as was asked to pull off a huge task of surprising my parents with their very first garage door opener (without them knowing it)...perfect Christmas gift right? In 84 years, they have never had the luxury of having an automated door. Their garage was built in 1911 and it was questionable if there was even enough headroom to install one in the first place. I turned to Angie's List to find the best garage door opener installer reviews out there and just trusted it was all truth. Overhead Garage Precision Door Service was a the top of the list for all the right reasons. Their service was top notch all around! All the "covert" arrangements, appointment setting, explanation of the correct opener to purchase was done long distance over the phone. I also had the privilege of working with Brad Buzzelli and a Jeff Ware who answered all of my questions, prior to assigning Matt as our Technician. Their answering service did an outstanding job also. I spoke with a Ms Doneli and at least three other wonderful ladies. All of them were so nice and dedicated to getting me answers fast. Matt was excellent in meeting up with my brother and niece at the precise time he said he would be there...making sure the coast was clear of my parents. He was also excellent in trouble shooting when he realized there was not enough headroom but managed to install supports that would allow the unit to work perfectly. His 15 years of experience really shined at this moment of uncertainty ...he came through with his extensive knowledge of what to do in this instance. Mr. Petroff's service did not end there! Today, he called my parents to make sure everything was to their satisfaction. My mother expressed how excited she was to have such a wonderful gift! However she could not program her inside car remote because it required her to get on a ladder. With in less than 30 minutes Matt was at my parents house to not only program their car to the remote, but he also install light bulb(s) in the overhead light compartment that came with the unit. Matt would have done all of these things on the day of the install but my parents did not return until hours later for the big reveal/surprise. Matt kept his promise "to return, if needed" ....but went a step further by reaching out to them first. Matt really made this an excellent & fun experience. I will be sure to write a glowing review on Angie's List as well. Thank you from the bottom of my heart for making my parents so happy! Andrea Coble (daughter of Pauline and Chuck of Lakewood Ohio) Stafford Va.
- Andrea Coble
Thank you for taking time to write this awesome review Mrs. Coble. We are glad we help were able to help you provide such a wonderful gift to your parents. Our business is installing and repairing garage door systems, but what we really do is solve problems and we thank you for giving us the opportunity to be of service to you and your family. We truly hope that your parents enjoy their new garage door opener. Happy Holidays to you and yours.
Product:
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
The tech. was more than I expected.did not finish until I was completly satisfied.I would diffently would recommend your company to my friends.
- John Patsue