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Precision Garage Door of Clevelandhas received 4566 reviews, averaging 5.00 Stars:
Strongsville, OH
Cleveland, OH
Matt Petroff was our tech and was extremely knowledgeable and proficient in his work. Stated he would be at our residence between 2 and 4 pm and was on time. Told us it would take one hour to complete the service but it took him much less time. Was very neat and cleaned up after himself, and looked and acted very professionally.
- Charlene Szubski
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Parma Heights, OH
John did a awesome job. He was very professional and explained everything before starting and cleaned up after himself. Very happy with everything.
- Timothy Gordon
Thank you for your feedback Mr. Gordon. Our technicians are Prompt, professional and courteous. John is one of our most recent hires and we expect him to do an outstanding job. Please tell others about Precision Door.
North Olmsted, OH
Technician (John) extremely polite and knowledgeable- Came out to repair a broken spring, went over some other issues that were going on and recommended some other repairs to avoid future repair calls.
- Laura D'aiuto
Thank you for your input Ms. D'Aiuto. Our goal is to fix your door right the first time and for you to br 100% satisfied when the job is complete. Hopefully John able to do that.
North Royalton, OH
5 stars! I have used Precision door for years and have always had good service. My service needs are addressed promptly. My technician this time was John. Very courteous and professional, which I think is especially important when you have someone coming to your home to work. John arrived exactly when he said he would, completed the job in a timely fashion, and provided excellent customer service, in general.
- Jodi
Thank you for your feedback and also for your continued loyalty Mrs. Ferrini. As you well know our technicians are the best. They prompt, professional and courteous. Please do not hesitate to call on us for any future garage door needs.
Cleveland, OH
We were amazed to be offered a same-day appointment. We scheduled for the next morning. Zoran called to say he was on his way, and arrived promptly. He explained the problem well, showed me what was wrong, and offered options to fix it. Our original installers did a poor job with cheap parts. Zoran replaced parts (spring, cables and rollers), added an additional brace for a track, and rebalanced the door. It works better and more quietly than when it was installed. He gave an estimate and quickly finished the work, which is guaranteed for life (parts and labor). It was an expensive, but necessary repair, and we are pleased with the outcome. I wish we had known of the quality of Precision Door when we originally replaced our old wood garage door. Lesson learned.
- Clark Button
Grafton, OH
I have been needing garage door repairs for some time now, and I found this company through Angie's List. Dave came out (early, super awesome!) and went over the door and lift system. He explained everything thoroughly and answered my questions, did a great job on the repair. And he was fun to talk to! I'll definitely use your company again!
- Sarah Keesler
We appreciate your feedback Mrs. Keesler. Angie's List is a great referral source for us, Angie's customers generally know what they want and understand the importance of great customer service. We encourage our technicians to include the customer while assessing the door so they are able to make the wisest decision regarding their door. We want our visit to be a positive experience. Please share your experience with others.
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Cleveland, OH
very pleased. Dave was very thorough, laid out the options, got the costs of each, was very clear about what was included in the cost. gave us advice about how to use our garage door safely until repairs are done.
- Karan Shelley
Thank you for your feedback Mrs. Shelley. Our goal is 100% customer satisfaction. Please share your experience with others.
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Chagrin Falls, OH
your service technician David Honkala was superb at his work, explained everything clearly and was friendly to talk to. Thank you for your wonderful service. Mary Russell
- Mary Russell
Thank you for your feedback Mrs. Russell. David is a recent hire and it very reassuring for us to know he is providing our customers with a high level of service that separates us from our competitors. Please share your experience with others.
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Beachwood, OH
This was a wonderful experience as far as garage doors go. The technician arrived on time and explained what he did. I felt like he treated me as family. I would not hesitate to refer him to anyone.
- Morry Barron
Bay Village, OH
Excellent tech with fantastic customer service skills.
- Jean & james Hauger
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Cleveland, OH
Matt from Precision Door was a true professional. You can tell his passion for his job is genuine, and he's not leaving a site until the job is done right. All options were explained to me, appropriate (not hard sell) recommendations were made, and decisions were taken based on full information. The security of a lifetime warranty on my new beefier springs gives me the comfort of knowing I won't come home to a door that won't open!
- John Kastelic
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Rocky River, OH
The day before Thanksgiving my garage door came down at an angle and became unusable. We called Precision and they scheduled an appointment for 8am the day after Thanksgiving. Zoran Jovanovic was the technician that was assigned and he called that Friday morning to give me an estimated arrival time, which I appreciated since I had family in town so I knew when I would have to step away. Zoran immediately started diagnosing the multiple issues that existed, explaining the causes and potential solutions. He recommended a rebuild of the garage door hardware that was worn out and after further discussion I decided to have the old garage door opener replaced as well (it was old and well past its useful life). Zoran was able to start work immediately and completed the rebuild and garage door opener installation within a few hours. The difference in operation and noise levels is amazing and the door works perfectly now. The final cost was what was estimated, which was very reasonable given the work required. I would definitely hire Precision again and highly recommend them to others for any garage door needs.
- Steven Sinacore
Strongsville, OH
Dave was great. He worked with us to get what we needed at a fair price. He was very patient while we made our decision. Our new garage door opener is very nice. Dave I'minstalled it with expertise and professionalism. We would happily recommend him and Precision Door.
- Linda Moore
Thank you for your feedback Mrs. Moore. Our goal is 100% customer satisfaction and we are quite confident in Dave's ability to provide that. Please do tell others about Precision Door.
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Cleveland, OH
Service was prompt, professional and friendly. The technician, William explained everything very clearly - he is an asset to your company.
- Frey Margaret
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Strongsville, OH
Very happy with your service. John Franks and Dave Honkala showed up on time and completed my broken spring repair in a reasonable amount of time and in a very professional manner. They explained the repair process before proceeding and answered all of my questions.
- Mike Rosson
Thank you for your feedback Mr. Rosson. We are pleased John and David were able to provide a positive experience for you. Our goal is 100% customer satisfaction.
Cleveland, OH
They came out same day and the Tech was very Freindly and helpful. Fix the problem promptly. Very satisfied.
- David Young
Broadview Heights, OH
Precision Garage Door Operations Manager - Brad Buzzelli resolved an accidental garage door coming down on our RAV4 resulting in damage of the panel. This was resolved in a very timely and a professional manner by replacing the panel and fine tuning of the opener. Thanks a lot.
- Mushtaq Lokhandwala
Willoughby, OH
Paul was our technician. He was really patient and explained the answers to all of our questions. I did not understand why different parts mattered and Paul guided us down the path to a great decision. He did not hard sell or pressure us and I feel great about the service. He fixed it in the same day and we have a working garage door again! I will call Precision Garage Door every time I have an issue.
- Ben Schaum
Willoughby, OH
Bill Adamini was very professional and courteous, totally explained the problems and the options to fix it, can't say enough about his professionalism he displayed, quite a good person you have.
- Domenic Iacobacci
Independence, OH
Paul was prompt, courteous and professional. He thoroughly explained what needed to be done and the cost. After my approval, he completed the job in the time he estimated. I was very well satisfied.
- Jim Faraci
Thank you for your feedback Mr. Faraci. It is very reassuring to know our technicians are really taking care of our customers. Our goal is 100% customer satisfaction. Thank you for choosing Precision Door and please tell others about us.
Chagrin Falls, OH
Chris was excellent. Walked me through options and made good recommendations. Initially was planning to do maintenance and repair an opener but was interested in a full service and replacement of worn parts and two new openers. Looking forward to having you service the doors in the future.
- Jim Donohue
We appreciate your feedback Mr. Donohue. We are pleased Chris was able to solve your garage door issues and provide a positive experience for you. Please do not hesitate to call on us for any reason. Thank you for choosing Precision.
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Cleveland, OH
Your tech Bill Adamini was extremely prompt on the service call. He was very professional and knowledgeable on what needed to be corrected. He gave us options on some other things that needed to be fixed too. We were very pleased with his work. I definitely would rate Bill a 5 star. If in the future we need any other repairs, I would not hesitate to call Percision. I would also recommend you people to anyone else in need of repairs or new doors.
- Mark Kroll
Thank you for your feedback Mr. Kroll. Our technicians are prompt, professional and courteous. Our goal is for our customers to be 100% satisfied upon completion of the job. Please share your experience with others.
North Ridgeville, OH
I had a broken cable. My technician was very knowledgeable about his job, and fast. It was repaired and working again in no time and for a very reasonable price. I would definitely recommend Precision to others.
- Daniel Shaw
Thank you for choosing Precision Door Mr. Shaw and please share your experience with others.
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Cleveland, OH
Extremely satisfied with service performed. Everything was explained to me and was not pressured into buying anything I didn't need. Was REALLY happy someone could come out on a Sunday as well! My service technician (Bill Adamini) was courteous, professional and efficient. Many thanks for a job well done!
- Robert Broski
Thank you for your feedback Mr. Broski. 100% customer satisfaction is our goal. Another job well done by Bill Adamini. Please tell others about Precision Door.
Cleveland, OH
The tech took the time to explain what he was going to do, and also what to look for as far as wear and tear. Great, fast service.
- Paul Gust
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Cleveland, OH
Amazing service!!! Paul arrived to fix our door within a couple of hours on a Saturday afternoon! Courteous , friendly and efficient . Changed our sensors in no time!
- Carolyn Urban
Thank you for your feedback Mrs Urban. We want your experience to ber a positive one. Thank you fore choosing Precision Door.
Westlake, OH
First, I was very impressed with the same day service and the promptness of the service call. Second, the serviceman was very thorough in explaining options and I felt no pressure in making my choice in level of service. I believe customer service should be the root of all business and feel Precision has achieved this!
- Barbara Ward
Thank you for your feedback Mrs. Ward. We feel very strongly that if we take really good care of our customers, they will be our customers for life. Our technicians are very conscious of that fact and are willing to go that extra mile to assure it is a good experience for you.
Beachwood, OH
Chris was wonderful making me a part of the decision as to how much work to do or not do... he was kind and nice and I liked him and felt confident with him....
- Daniel Roberts
We appreciate your feedback Mr. Roberts. We are quite pleased Chris was able to instill a sense of confidence in you and the both of you were able to solve your garage door issues. Please share your experience with others.
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Cleveland, OH
I would give this company 5 stars. I called Precision Door Service on Tue. at 9:30 am after looking at their website. I told then I had a broken spring could they send someone out to repair it. They said they could have their technician Matt Pettit at my home between 12 and 2:00 pm. They sent me an acknowledgement to my cell phone of a picture of Matt and the time he would arrive. He called 15 minutes prior to his arrival. Once here Matt looked over the broken spring and gave me several options and prices on fixing the problem right. Matt was prompt, courteous, and very knowledgeable. My garage door is now smooth and quiet. Great job Matt. I was very satisfied and would recommend you and your company.
- Oskar Gensel
Thank you for your feedback Mr. Gensel. Our goal is to provide the highest level of customer service possible. All of our technicians are courteous, professional and very prompt. Please tell others about Precision Door of Cleveland.
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(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
All work was completed as described and done in a quality manner.
- Thomas Doherty