I read reviews and thought this is the company I needed to go with the assure myself my garage door would continue to operate as best as possible for years to come. It was nice to get an appointment the day after I called. It was nice to not have to worry that my garage would cease to operate before an appointment was complete. Last thing I needed was to be trapped in my garage. John Gilles was my technician and he was efficient and professional. He trouble shot my problem and ask several questions to help him solve the problem. John then went on to discuss the solution to the problem I was having with the garage door. John is very knowledgeable and went straight to work and kept me informed along the way as to what he was doing and educating me on my garage door “workings”. John replaced the faulty spring (installed by another company) that was far inferior to the one that Precision utilizes on their garage doors. John also replaced all the wheels from old metal to nylon ones to even make the door opening/closing less stressful on my garage door opener. I thank John for his expertise and great customer service. Thank you Precision for hiring such a great knowledgeable person. I hope I do not need your services for a while but if I do I will definitely be calling you!

- Josephine Anderson

Dealing with the company was a very positive experience. I called the company in the morning and they were very helpful and told me they would have someone here to my house between noon and two. My garage door was open and I couldn't close it and so is imperative that I get someone out to see it as soon as possible. The person that answered the call was very helpful. The technician that was assigned to my house kept me posted as to where he was and when he be there. I believe his name was Bill he was very courteous and very helpful. He solved the problem immediately and made the corrections. Thank you for your professional service.

- George Hillow

Contacted Mr. Ware on Sunday and received an immediate reply. Called Precision’s office on Monday morning to schedule service for a repair. Paul at Precision called me and completed the repair quickly. Service was fantastic. Thank you Precision Door for your professional service. Gayle

- Gayle Chillious

Have used Precision a few times. They are great. Especially in an emergency. John is a great technician. Knowledgeable, friendly and reliable.

- Paul Nebraska

Paul was respectful , knowledgeable and very professional, he answered all my questions and did a very great job

- Brett Langford

I have never used anyone but Precision Garage Door Service. My Technician was John Franks and he did a fantastic job. In the future I will always request John Franks for the service of my garage door.

- ELAINE HASSAY

This is the second repair Precision has done for us. Professional, knowledgeable and great service. Called on Monday and was able to schedule for next day. Our service technician (requested him again from first job) was amazing, friendly and helpful. Will be using Precision to install new garage doors. Highly recommend!

- Tyson Lambert

Technician Paul came to my home to service my garage door. Paul was on time for the appointment, very professional and explained all my options for solving the problem. I decided to replace the garage door as it was approximately 25 yrs old. Looking forward to getting my new door installed in a few weeks.

- Pete Lewis

Our thanks to Paul for his prompt and professional service. he was very informative and friendly,

- John Kelly

I was very satisfied with the work that the technician did and I am very pleased with the garage door opener that was installed. It’s very quiet.

- Bob Swietyniowski

Outstanding service! Made phone call to report issue and had someone show up in 45 minutes and had new spring installed 30 minutes later. Tony was awesome. Would highly recommend.

- Bob Hynick

Great experience... the technician quickly assessed the situation and explained the options (repair or replace). I decided on replacing the door and he was able to immediately provide an estimate. He got my door in operating condition again until the replacement door could be delivered and installed.

- John Brinkman

Responsive to initial inquiry, on-line emails worked as needed - was able to schedule and confirm appointment. Tech was friendly, knowledgeable and thorough. Did great work, and finished as planned. Easy checkout via Thinkpad and prompt follow up emails. First class experience.

- Peter W

I chose Precision because of its Google rating and number of reviews. I was extremely pleased with Paul, the service person sent. He showed up on time, was knowledgeable, friendly, respectful and very neat. You can’t ask for a better service call! Thank you.

- Steve Hacker

Paul knows what he is doing! The door was repaired swiftly and correctly. He accomplished a lot in one hour. I will be back again!

- Mark Mihaljevic

Fast response, very helpful, courteous Crina Floruta

- Crina Floruta

The response to my garage door repair was quick especially for a Sunday. The technician came, access the problem and repaired the garage on little over an hour. The technician was courteous at all times. I will use the service again when and if needed. Thank you.

- Juanita Bryant

Top level communication and service provided…

- Wayne Jentas

When I had a problem with my garage door about a year ago, they were very polite and told me what the problem was. My garage door this time would not shut or it would start the shut and open. Joe today change the sensors so now my door will close. Thank you Precision

- Penny Puhalla

Technician Bill was at my house within one hour after my call. He was totally professional and repair done quickly. Excellent service.

- Jim Maloney

Great experience from start to finish. Employees were friendly and knowledgeable. Highly recommend them. Very happy with my experience.

- Rachael G

Timely and professional response.

- Ernest Fomuteh

Emergency call @ 8am. Technician John came from 45 miles away and the job was complete by 10:15am. He was great to work with and did an excellent job of reviewing all the details with me. Trust this company, you will not be disappointed.

- Jim

Excellent service. Always on time . Employees are efficient and very knowledgeable as well as friendly

- Tracey Blaugrund

Recommended by my son-in-law. Fast, fast service. Very straightforward about pricing options

- Albert Kirby

We contacted Precision Garage Door Service on Easter Sunday because the garage door spring broke and we could not get the car out. Their BBB rating and a recommendation from our neighbor prompted us to choose them over other repair services plus they offered an appointment time in the morning of the following day. I had the springs replaced for the same reason many years ago by another company that was no longer in operation. My confidence in Precision was increased when a friendly, live person answered the phone to make the appointment...on Easter! The technician called about 30 minutes before he arrived and within the appointment window of time. I was quoted a range of services that would solve my problem without a wait. I chose to replace both of the springs as well as the cables. The cables were frayed but not broken yet. The job took about 90 minutes, as the technician estimated. All of my questions were answered before he started, as he was working and after the job was finished. The technician was friendly, courteous and professional throughout the job. We tested the garage door operation at the end of the job and minor adjustments were made, per my request.

- John Buehner, Eastlake Ohio

Great service. Zoran the technician repaired my garage door after the cable came off the pulley. He explained everything to me as I asked him questions. He was very knowledgeable and professional. I will definitely refer them to my friends and family.

- Margaret A.

John was very professional and repaired the problem and informed me of what other possible problems were lurking. Efficient and on time

- Ginny Kendig

Within 15 minutes of my initial call, I received a call from the technician that he was on his way. A professional and friendly man arrived, did a careful inspection, and offered his estimate, which was less than I'd feared. One hour later, the broken roller and section of track were repaired and the door works perfectly. Thank you, Precision!

- Holly M

Precision Garage Door was prompt, efficient and extremely professional. This is my second time as a customer and both times I felt honest pricing, and follow-up from my representative. Quick turn around time and Anthony Wise was excellent. ????????????????????????????????

- Eddie Dangerfield