Garage Door Repair Reviews in Cleveland (Page 147)

Warranty replacement of broken spring. Professional and thorough. On time and called ahead as I requested. Exceeded my expectations.

- Dave Kish

Very sweet and to the point. We stand behind our lifetime warranty guarantee. Let others know there is a company out there that does exceed customers expectations.

The service that I received was excellent. The technician was on time, courteous and thorough. Likewise, the price was clearly explained and was in-line with the expected cost. I would recommend your service to anyone needing service.

- Joe Piccolo

Thank you reviewing your experience with us. We are striving to be the best garage door company in the U.S. We can only accomplish that with the best technicians. We want to educate our customers so they are able to make the best decision for their garage door.

Service and availability were excellent! I was able to get someone over the same day I called and I was very happy with our repairman. He was very polite professional and knowledgeable. I think sending an email with the repairmans name and photo before he arrived was a brilliant idea! Thanks for all your help!!

- Tricia & johnathan Castro

Thank you for taking time to review your experience with Precision Door Mrs. Bravo. We thought the picture would relieve some of the anxiety one could experience with a stranger coming into your home. Our technicians are the best. We have two goals we want to accomplish. Fixing the door right the first time and for you to 200% satisfied. Thank you for your business.

I recently had a emergency where I needed my garage door and moving parts repaired. I found your website online and the same day service immediately grabbed my attention. I called approximately 10am the service tech Jason and co-worker arrived within 2 hours gave me a couple of estimates to fit my budget and the work was completed and they were out the door withing 2 hours. Great work performed and the technician was very knowledgable, professional and a pleasure to meet. I've been telling everyone I know about you guys!!! Keep up the Good Work!

- Carla Edmonds

Thank you for the awesome review Mrs. Edmonds. It lets us know we are doing a good job. We appreciate your business.

SERVICE WAS EXCELLENT; BILL AND ZORAN (TRAINEE) WERE VERY HELPFUL IN EXPLAINING THE REPAIR NEEDS TO ME... THANKS AGAIN.

- WAYNE HILL

Thank you for your feedback Mr. Hill. We appreciate your business and do not hesitate to call on us again.

Marvelous service! The installers worked quickly and expertly. I would recommend you company without reservation.

- Bob Thrasher

Thanks for your for taking time to review your experience with Precision and Matt. We encourage you to share your experience with others.

We needed an emergency appointment with Precision. They came out the same evening. Our technician, Bill, was even early for the appointment! He was very friendly, knowledgeable, and thorough. We appreciated the service we received from Precision and Bill!

- Gary Bohanan

Thank you for your feedback Mr. Bohanan. We try to provide same day service to our customers. Bil is an outstanding technician. He is very personable and thorough. We hope you enjoy trouble-free operation of your garage door for many years. Please share your experience with others

I picked your company out based on your website only. I had no references to pick out any other way. Your rep came out the same day I called and was very helpful. I received very good service from all three technicians, Anthony, Jim, and especially Brad. When doing the final steps to installing my garage door, Brad noticed that my door was off center, due to settling of my house. He made some adjustments and my garage door looks great. He also took extra time to clean and fix my original door opener, which was not working due to my sensors being messed up. It was above and beyond the work he was there to do. I appreciate the professional attitude, along with the attitude of caring and concern. Thank you, I will highly recommend your company to all that ask.

- Carol Krider

We appreciate your feedback Mrs. Crider. We understand it sometimes takes a team effort to achieve our goal of 100% customer satisfaction. Thank you for your patience. Please share your experience with others.

Knowledgable, prompt, hard working and friendly! Our technician, Bill, was excellent all around! Our garage door was broken. Bill fixed our door with a temporary clamp so I could "get by" for 2 weeks until the new door arrived. He did this without my order and did it to be nice and helpful. Truly appreciate good workers and good products. Precision Door and Bill are 5 stars.

- Michelle Sherwin

This is the type of response we love to see. We want our technicians to help solve our customers problems. Bill is very good at taking the initiative to do that. I am glad we were able take care of your problem.

Bill did a great job. Had the door working again in a short time. Checked everything, explained to me what he did and what happened to the door to cause the problem. I think he is a great door mechanic! Ron

- RONALD SHIREY

Thank you for your feedback Mr. Shirey. We have two goals. To fix your door right the first time and for you to be 100% satisfied.

Excellent customer service. As a business owner I understand how important customer service is. I call on a Saturday at 10:00 AM and the Technician was out at my home at 3:30 PM. He explained to me all my options as the door spring was broken. He explained their pricing and by 5:45 the spring was replaced. I would recommend this company to any one who needs garage door repair or replaced.There was no extra cost for Saturday repair.

- Edward Dombrowski

Thank you Mr. Dombrowski. As a business owner you do understand we need to separate ourselves from the competition technicians. We strive to provide prompt, courteous and professional service to our customers. Please do recommend us to others.

Technician Matt Petroff was very professional, friendly, and knowledgeable. (He was training a new technician, while here). After diagnosing my problem, he discussed options with me, and together we decided on what had to be done today, and what could wait for possible future actions. I was very satisfied with his service Five (5) Stars

- Joe Newman

Thank you for our feedback Mr. Newman. All of our technicians are trained to be the ultimate professionals. Matty has some special qualities that can not be taught. Our goal is to educate our customers so they are able to make the choice for the repair of their door. We strive for 100% customer satisfaction. Please share your experience with friends and family.

Anthony was super. He let me know what he was doing every step of the way, he gave me multiple options on how to fix the problem and let me know about safety regarding my garage door. I will use Precision again for our next maintenance issue or repair.

- Annette Helm

Thank you for your feedback Mrs. Helm. Our aim is to educate our customers about their garage door so we can come to the best solution. Anthony does a very good job. Please tell others about your experience with Precision Door.

The servicemen arrived on time and completed the work in a timely manner. But I have not receive an invoice yet?

- Allen Settles

Thank you for your feedback Mr. Settles. We are in the process of going paperless, so your invoice should have been emailed to you. If it has not we will mail it to you. We apologize for the inconvenience.

Arrived on time. Professional, friendly, helpful. Very happy, and super excited about my new door that will be installed April 5!

- Michelle Braun

Thank you for the speedy response. Our goal is 100% customer satisfaction. We hope that you enjoy your new door when it is installed. Thank you for choosing Precision. Please tell others about your experience with Precision.

Ryan and Nick were professional. They answered my questions. I felt they were like new friends. I am impressed with their service.

- anthony pfeiffer

Thank you the speedy response Mr. Pfeiffer. We do our very best to provide courteous and professional service to our customers. Thank you for choosing Precision Door.

Bill Adamini seemed to know his stuff, and seemed to take care to do the job right, and was very willing to answer questions. He was also friendly, as was the trainee that was with him. Sorry, I don't recall his name.

- RAYMOND PETERS

We appreciate your feedback Mr. Peters. We have two goals we try to accomplish. They are to "fix your door right the first time" and for our customer to be 100% satisfied.

I really liked the experience with your company. Bill is also a very good tech.

- Michael Sands

Thank you for taking time to review your experience with both Precision and Bill. We appreciate your business.

I really liked the experience with your company. Bill is also a very good tech.

- Michael Sands

Thank you for taking time to review us. We are happy that Bill was able to solve your garage door issues

I had an ancient Genie opener on its last legs and a track that was off kilter enough that the door opener couldn't fully lift or lower my solid wood garage door. A different vendor had tried to adjust the track but only made the problem worse. Precision installed a new opener, tweaked the track position and cleaned up the workspace. I am happy to have a working door again and was pleased with Precision's service.

- TED BUSH

Thank you for your feedback Mr. Bush. One of our goals is 100% customer satisfaction. Please tell friends and family about your experience.

Great to see Bill again and see photos of his beautiful daughter born since his initial visit. It is heartwarming to see a young man of integrity whose pride in his work is only superseded by pride in his family! Thanks for retaining a quality staff and offering same-day service.

- Jerry Madasz

Thanks for your feedback Mr. Madasz. It is obvious that Bill made a lasting impression on you also. He has that effect on most people he comes in contact with. We plan on keeping Bill around for awhile. Thank you for choosing Precision.

Hi there Jason Schwarz did a wonderful job fixing our garage door and Barbara Flavors Mother) and the Son David Snell were very happy of the results of the repair of garage door, but I have a one more question to ask is when a repair person finishes a job is that person suppose to give you a receipt. Let me know

- barbara flavors

We are pleased you are happy with the work done by Jason. As for the receipt, you should have received it via email. If you did not receive one please let us know and we will make certain that you get one. Thank you.

Replaced springs and installed Liftmaster opener.Technician was very professional in the demonstration of all phase of the repairs and installation. He was efficient and very helpful of questions I had.Fast and courteous.

- Quintis Stubblefield

Thank you for your feedback Mr. Stubblefield. We do our best to educate our customers so they are able to make the best possible choice about the repair of their garage door. We are glad your experience was a good one.

everything fine. no problems

- Jim Urmetz

Thank you for your comments.

Your technician, Jason, that came to our home to repair our garage door was courteous, pleasant, helpful,timely, knowledgeable and efficient. It was indeed a pleasure to have him in our home. The door is not only repaired, but works better and more quietly than ever before. We would recommend Precison (and Jason) to anyone who had this type of problem.

- Garry Meinke

Thank you for taking the time to review your experience with Precision and Jason in particular. We try to accomplish 2 things at each job. We want to fix "the door right the first time" and we want you to be 100% satisfied. Please share your experience with others.

I just used Precision Door to fix my garage door. The company was fantastic. I was very impressed with the company from making my appointment to when the service man left. Ryan was very friendly and professional also. I highly recommend Precision door and will tell all my neighbors about my experience. Thank you.

- Lisa Friedman

Thank you Mrs. Friedman. We do our best to make sure our customers are 100% satisfied and we want to "fix the door right the first time". Please share your experience with others.

Great experience with Precision Door!! Matt was very professional. He explained what needed to be done and why and then got the job done. I will definitely send more business their way!!

- Dr. Michael Pap

Thank you Dr. Pap. Matt is one of our best technicians, he is very thorough and professional. Please do tell others about your experience with Precision Door.

Very professional and helpfull

- Jim Davis

Thank you for reviewing Precision Door. We encourage our techs to be professional and courteous.

STILL WAITING FOR AN INVOICE! HOW DIFFICULT IS THIS ? I have called and emailed.BAD customer service.

- Ann Bertram

We apologize for any inconvenience you may have experienced with Precision. Please do not let this one incident deter you from using us again in the future. Our business is largely driven by customer service. We normally don't drop the ball, but it seems as if we did this time. Again I apologize.

Fantastic job I am extremely happy and will recommend! Service was fast too!!! Thx

- Angel Jacobs

Thank you Mrs. Jacobs. It is good to hear we are accomplishing our goal of 100% customer satisfaction. That is what drives our business