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about Precision Garage Door
Precision Garage Door of Clevelandhas received 5079 reviews, averaging 4.93 Stars:
Chagrin Falls, OH
Thank you for your feedback Mr. Keller. We instruct our techs to educate our customers because most people are under the impression that the opener actually lifts the door. Most customers think they have an idea of what's wrong. We should probably thank you for being patient. Our goal is to fixthe door right the first time.
Cleveland, OH
After I suddenly couldn't open my garage door and my car was stuck inside I found your company on Angie's list. The website was informative and I was happy to get an appt very promptly. It was very nice to have just a two hour window for the appt and also to be called when the technician was running a little bit late. I appreciated the technician taking the time to explain to me the problem he found and the recommended repair. Bill was very nice and thoughtful and he and his trainee did a great job fixing the problem and ensuring things would continue to work smoothly with my garage doors.
- Tamara Duval
Thank you for choosing Precision to repair your garage door. We do things to help relieve the anxiety homeowners experience with home repairs. We are glad your experience was a good one.
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Cleveland, OH
Matt was fantastic - completed both a garage door overhaul and a new garage door opener install. He was on-site quickly after our trouble call and worked through a winter storm to complete the job. We couldn't be happier with his service. Thanks Precision!
- Chris Rhodes
Thank you for your feedback. Another great job by Matt. We really value his dedication and willingness.
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North Royalton, OH
One of the springs on our double overhead garage door broke late in the morning, and I contacted Precision to see how quickly a repair could be performed. After arranging a convenient time for a same-day repair, their service technician, Brad Buzzelli, arrived as promised and quickly replaced the springs. Brad also inspected the door, adjusted the chain tension on our opener, tightened some loose hardware, oiled the bearings and provided me with a nice review of the work he performed. I was completely satisfied with the quality of service I received, and I will gladly recommend Precision to my family and friends.
- Larry Karbowiak
Thank you for taking time to review your experience with Precision and Brad. Brad is our lead tech and does an awesome job. Please tell others about Precision Door.
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Operations Manager: Brad Buzzelli
Lorain, OH
Excellent service. Tech always polite and on time when he calls to let u know he,s on his way.Plus, he is very knowledgeble about product and answers all questions about the product being installed. We now have a complete rebuilt garage door operating system from your Co.
- John Chrulski
Thank you for taking time to review your experience with Precision and Anthony in particular. Our goal is 100% customer satisfaction and to fix your door right the first time. Anthony is relatively new but he does an excellent job. Please share your experience with others
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Technician: Anthony Wise
Willowick, OH
Prompt, professional and courteous!
- STEVE MISICK
Thank you for your feedback Mr. Misick. Three key elements to the business model we aspire to.
Solon, OH
Brad came out initially and was excellent and fixed the spring and sold the door and Bill installed the door; everything was 5+ star; I have already broadcasted your great company! God Bless and Merry Christmas. Tom
- Thomas Hathaway
Thank you Mr. Hathaway for taking time during the busy holiday season to review your experience with our Precision Door team. Both Brad and Bill are professional and competent. Our goal is 100% customer satisfaction, so your 5+ is awesome. Please continue to air your broadcast. You have a Merry Christmas also. Thank you for your business.
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Cleveland, OH
Five Star Service!! Fast response and courteous service. Highly recommended!!
- John & Joanne Doyle
Thank you for the rave review. We love 5 star ratings. It says we are doing a good job. Thank you for choosing Precision Door.
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Westlake, OH
Jim did an excellent job repairing the cables on my main garage door and replacing the weather seal on a second door. He was courteous, professional and very competent in all aspects of his work. It was a pleasure doing business with your company and I'll be sure to contact you again when the need arises.
- Patrick Duffy
Thank you for taking the time to review your experience with us Mr. Duffy. We are glad it was a good one. Jim does an excellent job and we are happy that he is a part of our team. Please share your experience with others.
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Northfield, OH
Arrival was prompt. Loved the picture of the service technician sent ahead of time for safety reasons. I needed a new spring, and not just one that was installed by the builder, because I have a 2-car garage. So while the cost was higher than I expected, the price we settled on seemed fair. Also replaced rollers and brackets and all new parts received a lifetime warranty. Hope to be set as long as I live here. Would definitely recommend to my neighbors.
- MARLA RIDENOUR
Thank you for your feedback Mrs. Ridenour. We know that the technician's picture on our website relieves some of the anxiety that a homeowner experiences when in need of a service provider. That is one of the many things that separate us from our competitors. Our goal is 100% customer satisfaction. We stand behind our lifetime warranty, so yes you are covered as long as you live there. Thank you for choosing Precision Door and please share your experience with others.
Cleveland, OH
After notifying us by phone, Matt arrived promptly at the expected time. He was friendly and efficient,explained things well, answered questions freely, and left the work site in clean condition.
- Louis Newman
Thank you for taking the time to review your experience with Precision and Matt. We do our very best provide prompt and professional service to our customers. Part of our job is to educate our customers about how a properly functioning works. We want to "fix it right the first time" so you can have some peace of mind. We are glad your exoerience was a good one. Thanks and have Happy Holiday.
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Chardon, OH
Anthony Wise was our service man. He was very friendly and explained a little bit about him and the company. He explained thoroughly the options we had to repair our door. I did not feel pressured in any way by his sales technique. We needed to repair the springs only but decided to have all moving parts repaired with lifetime warranty. He was very knowledgeable about the products he sold us. We our very happy with the job he did and our door is working great! I really liked how an email was sent out prior to the appt. so I knew who would be coming to our house. We would definitely refer others to use this company! Thank you.
- Chris and laura Zucker
Thank you for taking the time to review your experience with Precision Door and Anthony in particular. I really enjoy responding to the reviews of satisfied customers. It is important to explain the different options so the homeowner is able to make an educated decision about their door. Our goal is to "fix the door right the first time", so you never have to worry about it again. Thank you and please tell others about your experience with Precision.
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Cleveland, OH
Did I already send a review of Matt's work? We were very satisfied.
- Louis Newman
Yes you did Mr. Newman, but we appreciate your concern very much. Thank you again.
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Cleveland, OH
Bill was outstanding. bill told me everything he was going to do and why. we went over the different spring choices and determined what would be best for my door. Very professional.
- James & rose Novak
Thank you for your feedback Mr. Novak. I agree with you, Bill does an outstanding job of explaining how a garage door works and coming up with the best solution for the customer. Thank you for choosing Precision Door.
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Broadview Heights, OH
Very helpful and instructional. Learned a great deal about my garage door system. Assisted with all my needs. Will call again if problems arise.
- Brad Stepver
Thank you for your feedback Mr Stepver. We want our technicians to educate our customers about how a garage door works. Our goal is to fix the door right the first time. Do not hesitate to call us for any future garage issues.
Bentleyville, OH
Bill did a great job explaining the product and the installation process. He quickly and professionally removed our old garage door opener and installed the new one.
- Scott Wayt
Thank you taking time to review your experience with us Mr. Wayt. It is very important for us to help our customers understand the job we are performing. Our intention is to relieve some of the anxiety a homeowner might feel concerning if the job is done correctly. It is our way of showing respect for our customers and their home. Please share your experience with others.
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Rocky River, OH
I was so please that Precision Door for a few reasons... 1) someone answer their phone when I called late Saturday afternoon. Calls to other companies were answered by answering services and was told someone would get back with me next day. 2) there was no extra charges for nights and weekends. 3) I was able to get an appointment Sunday morning. 4) The technician call Sunday morning to let me know he was on his way was very helpful. 5) The technician who called and serviced the door was refreshingly polite. What a great way to start one's day. He was very thorough with my choices of repair. The service was done quickly and no mess left behind. The door operates so smoothly and quietly now. Thank you, Ryan for quality service and being so polite.
- Brenda Fahrenkopf
Thank for your feedback Mrs. Fahrenkopf. All of the things mentioned above are the foundation we are growing our business on. We truly appreciate that you recognize the difference and encourage you to share your experience with others. Thank you choosing Precision Door.
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Chagrin Falls, OH
My wife picked Precision out of the yellow pages and i am glad she did. Bill Adamini called to confirm his arrival time. After examining my door he talked thru the various options in a very through and professional manner. Handled the installation very promptly and informed us of what he had completed once he was finished. Predcision was very well and professioinally representend by Bill and I would recomend Precision in the future.
- Don Campbell
Thank you Mr. Campbell. Bill is very thorough in explaining what is wrong with the and the best solution to solve the problem. Please do recommend us to others.
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Cleveland, OH
Had a brand spanking new garage door installed. Installer was professional, courteous, and polite. He even did the installation on a Sunday evening at no extra charge! Showed me all of the operations and cleaned up after himself in less than 2 hours. Great company full of professionals.
- Eric Cave
Thank you for taking time to review your experience with Precision Door and Bill in particular Mr. Cave. We are glad it was a good one. All of our technicians are very professional and courteous. Thank you for choosing Precision Door.
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Twinsburg, OH
Anthony did a great job! He came earlier that what I was told and explained everything very thoroughly!
- Cindy KNAPP
Thank you for your feedback Mrs. Knapp. We appreciate your business.
Maple Heights, OH
The review sent was not finished,a boo boo was made. We would recommend your company and Matt to anyone, we were very happy and pleased.Thank you. When you pick someone out of a phone book you never know what will happen,and you really are desperate, so again thank you.
- Joe & rina Connor
That is very conscientious of you to take the time to express what your experience was with Precision and Matt, in particular. Please do not hesitate to call on us for any future garage door needs.
Lakewood, OH
Selected Precision from Angie's List. New steel door installed in one day. Very lightweight and easy to lift. I have a very old garage that is slightly leaning. Precision came out again a few days later when I called to make adjustments. I found them very responsive and easy to deal with.
- Mark Sweeney
We appreciate your feedback Mr. Sweeney. Our goal is 100% customer satisfaction.
Strongsville, OH
We came home from vacation to a broken spring on the garage door. I did a quick search online and liked what I read about Precision. Gave them a call that Monday morning and by 1 PM Anthony had the job done. He took the time to go over what needed to be done and made some suggestions which made sense. The door is now smooth as glass and I won
- Chris Coulter
Thank you for the feedback Mr. Coulter. We understand how important the reviews are to the growth of our business. We do our best to provide prompt and immediate service to our valued customers. We want our customers to be 100% satisfied.
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North Royalton, OH
My technician did a great job explaining everything in showing me my options and then doing the job. He was very professional and had a sense of humor. He even gave me good suggestions on how to care for my rebuild so it will last me for many more years. I am very satisified with the job he did.
- Gary Denish
Thank Mr. Denishh you for your feedback. We have two objectives, one is to fix the right the first time and the other is for our customer to be 100% satisfied. Bill is very competent and professional. Please sahre your experience with others.
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Cleveland, OH
I liked that you send a picture of the technician so that ;you know the person who is coming to your house. This is a great safety feature. Bill Adamini did a great job.
- Erika Marks
Thank you for your feedback Mrs. Marks. We use the photos to reduce the stress level of a stranger coming to your home. We are glad that you appreciated that. We want to provide the best possible experience possible to our customers. Thank you for your business.
Cleveland, OH
Found your company through Angies List where I bought the Special for Roller Replacement and checkup. In the meantime, I discovered some issues with the remotes, and for long time was bothered by worn weather stripping. Called on a Sunday and was amazed to be able to book an appointment for service the next day! I really liked Bill Adamini: he taught me a lot that I didn't know about garage doors, openers, and remotes. Requested him to return to do the new weather stripping, and I couldn't be more pleased: all my problems are solved now.
- Mary Matejczky
Thank you for your feedback Mrs. Matejczky. Bill is one of our most popular technicians. He has a knack for bonding with people. Bill is very competent and professional. We are glad we were able to solve your issues.
Strongsville, OH
Your technicians are great and courteous and seem to go out of their way to make the customer happy, which I appreciate. For some reason now, the garage door will not open unless you are right in front of it. It used to open from a couple hundred feet away and now I must be just a few feet away to get it to open. This is true regardless what remote we use. I would appreciate it if someone would get back to me and let me know why it works this way now. It is sort of annoying to have to be right in front of it now. Thanks!
- Mr Kutrubs
Thank you for your feedback. I hope that we solved the issue with your remotes.
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Brecksville, OH
Professional, friendly, and knowledgable about the product. Will call Preision again for future needs.
- John Neforos
We appreciate your feedback Mr. Neforos. That is exactly what we strive for. Thank you for using Precision Door
Chagrin Falls, OH
Anthony was very knowledgeable. Great job. He was able to diagnose the problem very quickly. Thnak you Precision.
- Tom Peters
Bentleyville, OH
5 star.....courteous and caring to do the proper job
- Aaron Feldman
Thank you for your feedback. We are happy that you had a good experience with Precision and Duan
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My service rep. was Anthony Wise and he knows his product cold. I have a good mechanical background and had learned something about the operation of garage doors. When I explained what I thought was wrong (one end winding drum had come unspooled) and what I wanted, Anthony was patient with me and made some additional suggestions including replacing the cables which showed signs of corrosion and new rollers. The old rollers demonstrated evidence of bearing deterioration. The work was done quickly and in a first class manner. The parts were a little more pricey than I had thought, but I consider this justifiable in view of the quality of the service. I will use this company again.
- Ren Keller