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Read what people are saying
about Precision Garage Door

Precision Garage Door of Cleveland
has received 5148 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am going to wait to give you my review, as I'm not 100% sure yet. Matt was great. BUT, he was here on Tuesday it is now Friday and after emailing your company and calling I still have NOT received my invoice which I was supposed to get the day of service. The email works because I got my appt. confirmation,this feedback email and an automated email. Although this may seem trite it is now bordering on irritating. After spending nearly $1,400, I feel a receipt would be nice for my records. So far the door is working great and I hope to send in a 5 star review for your technicians' sake.

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A Response from: Jeffery Ware

We truly apologize for your inconvenience Mrs. Bertram. No, it is not trite, you spent a substantial amount of money. We dropped the ball on this one.

Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I cannot say enough good things about Precision. Bill Adamini was amazing! I had to have a new garage door installed and Bill was educated, professional and never pushy. I felt extremely comfortable and confident that I made the right choice with having Precision and Bill handle the install. I was always made aware of arrival time, which is so helpful when working full time. I was able to meet Bill at my house, and have the install taken care of within 2 days of my first call. My new door looks fantastic. The work Bill performed is outstanding. He was organized, on top of his game, and cleaned up when the job was completed. I will definitely recommend Precision to everyone I can, and I will definitely use them again for any future situations. Needless to say I was impressed and my faith was restored in customer service, and affordable home repair. Job well done. Thank you!!

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A Response from: Jeffery Ware

Thank you very much for this awesome review Mrs. Rusnak. I have responded to many reviews, but none so glowing as this one. We are very pleased that Bill was able to provide you such a high level of customer service. Please do not hesitate to call on us again and tell others about your experience.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are very pleased with the service we received. The door is so quiet now. Matt was friendly and accpmmodating. Thanks.

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A Response from: Jeffery Ware

Thank you for taking time to write this review.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was very personable, arrived when expected, and finished the job quickly.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Kan. We do our best to provide professional and courteous service in a timely manner. Thank you for choosing Precision.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the second time I used your service. I was happy with the service the first time; and again, I was very happy this time too. Your tech was due between 8a-10am; he called me 8:13am and was here by 8:30am. He was professional and courteous and very polite. He got right to it and fixed the chain on the garage door opener. Then helped me reset my outdoor keypad. Again, excellent service provided, couldn't ask for better. I would recommend your company to others.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Oreskovic. Our technicians are always prompt,courteous and professional. Our goal is 100% customer satisfaction. Please continue to use Precision Door for your garage door needs.

Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

After awful experiences with other companies I called Precision...they were friendly, on time, knowledgeable, and just generally wonderful! I would highly recommend them!

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Ivan. We are glad we were able to solve your problem. At Precision our business motto is 100% customer satisfaction. Please recommend us to others.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

bill was very informative and help me way out several options. I ended up ordenew door which will be installed today. bill had great things to say about the company and it's obvious you treat your employees very well.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was really helpful and he even showed up about 45 minutes prior to my appointment time (a call was made to make sure it was alright) which was ok with me. The service was handled in a professional matter and my garage door now works great. Precision really stands by its word and I would recommend them. Thanks again!

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A Response from: Jeffery Ware

Thank you Mr. Vasicek. Customer is very important to us and we are glad you had a pleasurable experience with Matt. Please recommend to others.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast response; called at 4:00pm and out by 8:00am next day. Jason was thorough, professional, upbeat and quick. Not a "hard sell," just informative. Helped me understand all options from one spring all the way through full package.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Schnall. We do our very best to provide prompt, courteous and professional service to our customers. We want to educate our customers so they able to make a well-informed decision about their garage door. We try to accomplish two things at each call. One, to "fix your door right the first time" and secondly, to provide 100% customer satisfaction. Please share your experience with others. Thank you choosing precision and for your promptness in posting your review.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bill was very professional. He was on time and thoroughly explained what the problem was with our broken garage door motor. I would recommend Precision.

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A Response from: Jeffery Ware

Prompt, immediate and professional service is our motto. Our technicians want to educate the customer so they can make a wise decision about their garage door. Please share your experience with others.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door was making lots of noises when it was opening / closing. Upon further review I noticed the rollers were off the track. It being a Sunday I thought I would call and make an appointment for monday. To my surprise they provided Sunday service at no extra cost. Even better a technician was within minutes of my house and arrived within an hour. After further review the technician explained to me the root cause of the problem and identified some other potential problems. Although it cost me more than I expected I got my problem fixed and now got more current, reliable remote door opener. Also have lifetime guarantee on certain parts. Technician completed the job in a timely manner.

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A Response from: Jeffery Ware

Thank you for taking time to share your experience with Precision door. This is one of my favorite reviews ever. It speaks to all of the aspects of what separates us from other companies. We provide seven day service in a timely manner, we take time to educate our customers, We want to "fix your door right the first time" and we do offer a lifetime warranty. Our prices may be slightly higher than some our competitors, we provide a much higher level of service. Thanks again for the awesome review.

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We recently purchased a home and had Precision come out and inspect/tune up the garage doors and put in a new keypad. Anthony was right on time, I explained what we were looking to accomplish, he went over a couple options, and we decided on a few minor repairs to ensure the doors were at their optimal function, since they were a little older. I felt no pressure or that he was trying to "up-sell" me something we didn't need and he completed the work in great time. I would consider him an asset to the company! Would definitley use him/Precision again. :) Thanks!

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Anthony Wise Service Provided:
Garage Door Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called last week to get an est and Ryan can out on Tuesday,he called and came early (which was good)I didn't have to wait hours for someone to come.Today which one week later the adapt was for between 10 am and 1 pm he called a little after 9 and asked if he could come early (which was great) and he arrived approx 930 and the job was completed less then an hour later. he did a great job , I hope all of your employees are of the same caliber Thanks again Ryan for a job well done

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Hoyt. We strive to provide out customers with a pleasurable experience. And yes all of our technicians are of that same caliber

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job................A company true to their ad in the phone book same day service. My garge door spring broke on a Sunday at 6 pm with me inside and not able to get out and Precision came to the rescue. And fixed the spring .

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Urban. We do our very best to provide same day service. We are glad we were able to rescue you. Please share your experience with others.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was impressed at how fast they came out to repair and had all the necessary parts to complete within a reasonable amount of time. Would recommend them.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Kopack. Please share your experience with Precision and Ryan in particular with others. We truly appreciate your business.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt called to come early. He explained my options clearly and professionally. He did a complete rebuild and installed a new opener. He worked efficiently and quickly and cleaned up. Good representative for the company. My door screwed up at 8:30 am on a Saturday and by 2:30 the same day the job was done.

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Matt and Precision. Our goal is to "fix your door right the first time". As a result of Matt thoroughly explaining your options, you were able to make a decision that will afford you "peace of mind" about your garage door. Thank you for allowing us to service you. Please share your experience with friends and family.

Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

needed an adjustment to garage door expectations met I am satisfied with service .

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A Response from: Jeffery Ware

Thank you Mr. Crawford. We are pleased that you are satisfied with both Anthony and Precision.

Anthony Wise Service Provided:
Garage Door Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are pleased with the work done with our garage repair.The technician (Jason) was very professional,punctual and thourough.

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A Response from: Jeffery Ware

Thank you your feedback Mr. Kiker. It is very reassuring to know our technicians are providing the level of service that we expect. Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bill did a wonderful job and was very professional. He was able to complete the work in a timely fashion and took care to clean up afterwards. He explained all features of my new garage door opener and I was very happy with his work!

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A Response from: Jeffery Ware

Thank you for your review Mrs. Wagner. Bill does an excellent job for us. Our goal is 100% customer satisfaction. Please tell others about your experience.

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional service. We had same day service from our first phone call. We were given 3 options to fix or replace the 2 garage door openers. I felt no pressure while the decision was made. The doors work great and we have much better lighting in the garage. He left the garage clean and took away all the old broken parts and boxes from the new parts.

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A Response from: Jeffery Ware

We are pleased your experience was a good one. We pride ourselves on great customer service and "fixing your door right the first time". We hope that you experience many years of trouble free operation.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ryan was very friendly and informative. He told me the options and let me make up my mind.He did the job in less time then he said and then explained everything to me. I am very happy with the new opener.

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A Response from: Jeffery Ware

Thank you your feedback Mr. Moeller. We are glad that Ryan was able to provide a solution to your problem. Please tell others about Precision Door.

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Can't thank you enough for taking care of our garage door service! We really needed a keypad and extra opener - and the suggestion that we consider a different roller for our door was a great one - it's so much quieter now - thanks again for a job well done. Stan Brady, Licensed Real Estate Broker

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A Response from: Jeffery Ware

It is us that thank you Mr. Brady. You could have chosen a number of companies to service your door. Our technicians goal is to provide the best possible solution for each customer. Please share your experience with others.

Anthony Wise Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have an old garage door which we were able to save. I went with Precision because a friend, Sue Hanley, is a neighbor of owner and trusted/recommended the service. I was amazed how quickly service was scheduled and performed. I also was impressed with Technician Ryan Freeman's skill level, promptness, patience and professionalism. I felt the bill was higher than expected compared to work other friends have had done, but I like lifetime warranty and fact Ryan didn't try to oversell me. Worked with what we could save. Five star all the way.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Slimak. We try our best to provide prompt and professional service. Our goal is to "fix your door right the first time", so you don't have to worry about it again. We may be more costly than some of the others but we are well worth it. We stand behind everything we do. Thank for giving us the opportunity to service your door.

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision because friend, Sue Hanley, recommended the company because she knows and trusts owner Jim Boland. I called after 5 pm on a Thurs, worried this might not be fixable by wkend, but then discovered no extra fees for wkend service, but a wonderful, informed, skilled technician Ryan Freeman came on Fri afternoon and installed new products on a very cold day. My system was very old but he didn't push new parts and allowed me to make decisions. He patiently showed me new features and everything works great and we saved the old door itself. Like other reviews on line, I felt service is expensive, but hard to complain w a lifetime warranty and prompt, curitious, efficient service. Certainly a 5-star rated company in my estimation.

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A Response from: Jeffery Ware

Thank you for your feedback. We hope it was an enjoyable one.

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jason was very knowledgeable and efficient. He even programmed my Homelink in my car!

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A Response from: Jeffery Ware

Thank you taking time to review your experience with us. We are glad Jason was to solve your issues. Please share your experience with friends and family.

Zoran Jovanovic Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Zoran Jovanovic
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This company excels! Technician Jason was on time, informative, personal; he explained what problems I had (and those still developing) so I understood what was needed. Installation was impeccable; price was reasonable. This company is on Angie's List...and deserves to be. Every step of the process of getting service measures heads above any previous company I've used. In future, will go back to Precision and ask for Jason! Also...company website posts technicians' photos so you know who is coming into your garage. GREAT idea (first company I've found to do so.) You'll be more than satisfied. I am.

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A Response from: Jeffery Ware

Thank you for your feedback. What an awesome review. Please do not hesitate to call on us for any issues you or your friends and family may have. We take our garage doors for granted until they break, always at the most inconvenient time. Thank you again for taking time to review your experience with us.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jim was very helpful in diagnosing and fixing my obscure and annoying problem. The solution turned out to be pretty simple, but I never would have figured it out on my own. Jim also alerted me to a problem I may have with my springs that I elected to fix later. Great work, reasonable prices, on time. Great! I

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A Response from: Jeffery Ware

Thank you for your feedback.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We contacted you based on prior service calls and the quick response. Everything was explained to us what was going and we did not feel pressured.

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A Response from: Jeffery Ware

Thank you for remaining a loyal customer. We will continue to provide the best possible we can

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professionally repaired garage door and it sounds like brand new! Very happy with the work.

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A Response from: Jeffery Ware

Thank you for reviewing your experience with Precision Door.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

my experience with precision was excellent your technician anthony was timely,professional,and just super! i give you a five star rating and would recommend precision to everyone! yours truly, william h. crawford

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A Response from: Jeffery Ware

Thank you for reviewing Precision Mr. Crawford. I got excited reading this review. Please share your experience with friends and family.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
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Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125