Read what people are saying
about Precision Garage Door

I needed a reapir on a broken spring asap. I called Precision and they were at my house a few hours later. Anthony did a great job and was finished within an hour. Anthony was professional and courteous and I will definitely call Precision again. The service is excellent.

- Mark Mettler

Thank you for your feedback Mr. Mettler. We are pleased your experience was good. We pride ourselves on same day service. Our goal is 100% customer satisfaction. Our technicians have to be professional and courteous because that is what drives our business. Please share your experience with others.

The service technician (Bill) phoned thiry minutes before his arrival and arrived in thirty minutes. He arrived with the parts needed for the job (new door opener, parts to repair door and required tools) and completed the job in a professional manner. He was knowledgeable about all components and very customer friendly. He was one of the best service technicians that we have had during the forty years that we have lived in Shaker Hts. Precision was excellent overall: the website was excellent, the bios on the service technicians was outstanding, the product information was very useful and the service was unexpectedly good (contacted on Saturday afternoon and work commpleted on Sunday morning). [We called Action Door at the same time as Precision. Action scheduled us for a callback on Monday (today) -- needless to say, Action lost our business because the work is done!] We will recommend Precision to any of our friends and neighbors who need garage door service.

- Ray Hellstern

What an awesome review. Thank you so much your feedback. A review like this shows me are doing a good job.

Sievers had installed and serviced the door, and I called them. My wife wanted to call you. I got to a voice mail at Sievers, and after 3 hrs. with no reply, I called you after 4 00 PM to make an appointment. and was surprised when it was done within 2 hours. Bill said we'd need springs soon; the Family Chief said we'd wait until then. Everything went well and quickly. Wm. Mast

- William Mast

Thank you for your feedback Mr. Mast. Our quick response time is one of many things that separate us from other garage door companies.

The service tech (Anthony) was on time, friendly, and professional. It was the first time I have used your company

- Bernette Fisher

Thank you for taking the time to review your experience with Precision. Please do not hesitate to call on us again.

I had your company come out and replace sensors first, and the technician noticed that our springs new not working and showed how this is a safety hazard. We had all work performed by Precision and will recommend them to anyone I know for good, professional and honest work.

- Eric Cruzado

Thank you for your feedback Mr. Cruzado. We do our best to educate our customers about how a properly operating garage door should work. Very wise of you to go with Anthony's recommendation. We hope that experience many years of trouble-free use.

I was looking for a repair service. I google and your advertisement (24/7 service, professional technicinas / repair within 4 hours....) convinced me to go with Precision You definitely have provided a 5 star service.

- Keorille Dathy

We actually provide 24-hour emergency service. We are glad your experience was a good one. Thank you for choosing Precision.

Resonse Time and service was imporant to me.Rebuild Package was the work performed.

- William Jones

Thank you for reviewing your experience with Precision. We value our customers time. Our goal is fixing the door right the first time and 100% customer satisfaction. Thank you for choosing Precision

I chose Precision for its quick service and employee background check. When Matt arrived at my house (at the time I was told he would), he easily and accurately diagnosed the problem with my door, fixed it quickly, and even had a remote for me to replace my broken one. I was extremely pleased with his service and will highly recommend Matt and Precision to family and friends.

- Mary Lou Stovicek

Thank you for your feedback. We strive for 100% customer satisfaction. Please do recommend us to friends and family.

They are on time, polite, efficient, and clearly explain all the options with no hidden fees

- Phil Soos

All of the above mentioned qualities are what separate us from our competitors. We want to educate our customer so they are able to make a wise decision about their garage door repair.

Matt was a great technician, friendly and reliable. We love our new garage door opener.

- Estelle Callas

We hear those exact words from many customers about Matt. He is a huge asset to our company. Please do not hesitate to call on us in the future.

Very professional and thorough. Thanks for quick service.

- Jane Cryor

Thank you for your feedback. We always put the customer first.

First of all I was able to get next day appointment. On day of appointment I was called and asked if they could come earlier, Yea! Ryan was very polite, easy to understand and thorough. The spring replacement included adjustments to my door that I did not know I needed. I no longer hear the wind howling through the door. Being able to see pictures and names of the technicians on line was a nice touch. Great experience!

- Max Canestraro

We really value our customers time. Ryan is extremely polite and quite the professional. We are glad we were able to solve your issues.

Thank you so much for prompt service. Brad was my tech and I cannot say enough about his knowledge and explanations were excellent. You have a great employe in him.i will recommend your company to everyone I know

- Margaret Sura

Thank you so much for prompt service. Brad was my tech and I cannot say enough about his knowledge and explanations were excellent. You have a great employe in him.i will recommend your company to everyone I know

- Margaret Sura

Thank you very much Mrs. Sura. We are coming to realize how truly valuable Brad is, very polite and knowledgeable. Tell others about Precision.

Garage door spring broke early on a cold winter's morning. I called at 7am, talked to a pleasant girl, and had a service tech at my door by 8:30am. Job completed in under 2 hours, buy a very nice, hard working, competent tech, Matt.

- John Farinelli

Thank you for your feedback. We value our customers time very much and want to provide the fastest and best service possible to you. Please share your experience with others.

The young man came to my home, identified himself, found the problem with my door, showed me and explained everything in terms I understood, and fixed my door! We have had the new door for just under a year and I have nothing but good things to say about this company and it representatives. The young man was polite, and knowledgeable about his job. He also cleaned up everything when he was finished. All I had to do was put the vehicles back in the garage and close the door. I am very pleased and will recommend not only your company...but this tech as well to all my friends. Thank You!

- Barb Evans

Thank you for your feedback Mrs. Evans. Our goal is 100% customer satisfaction. Seems as if Provided just that. Thank for choosing Precision and by all means tell our friends and family about us.

Precision was able to come on the day I requested service. Our old garage door opener was about 12 to 15 years old and the circuit board went. Matt explained everything to us and we went with a LiftMaster garage door opener.

- Estelle Callas

Thank you for your feedback Mrs. Callas. Our job is to educate our customers so they are able to make the best possible decision about their garage door. Matt does a very good of explaining that to the customer. Thank you for choosing Precision.

Prompt and courteous service. Scheduled appointment for next day and on Saturday. The springs work well and the tech took time to check operation of the door before leaving.

- Edward Walker

Thank you for taking the time to review your experience with Precision and Jim,your tech. We pride ourselves on prompt and courteous service. It is one of the many things that separate us from our competitors. Thank yu for choosing Precision.

I called to schedule a service appt. on a Sunday afternoon and Jim called to say he could arrive earlier than orginally scheduled on Monday morning which was perfect for our schedule. I showed him what the door was doing and he determined we needed a new opener. He also showed me that the sensors were installed improperly and now they are installed correctly. He was professional and courteous the whole time and completed the job in a timely fashion. I will recommend your company to anyone who needs help with garage doors and openers.

- Lori Skillman

Thank you for your feedback Mrs. Skillman. We truly value our customers time so it is important to arrive as soon as possible so you feel like a hostage. We provide very efficient and professional service to our customers.

My service rep. was Anthony Wise and he knows his product cold. I have a good mechanical background and had learned something about the operation of garage doors. When I explained what I thought was wrong (one end winding drum had come unspooled) and what I wanted, Anthony was patient with me and made some additional suggestions including replacing the cables which showed signs of corrosion and new rollers. The old rollers demonstrated evidence of bearing deterioration. The work was done quickly and in a first class manner. The parts were a little more pricey than I had thought, but I consider this justifiable in view of the quality of the service. I will use this company again.

- Ren Keller

Thank you for your feedback Mr. Keller. We instruct our techs to educate our customers because most people are under the impression that the opener actually lifts the door. Most customers think they have an idea of what's wrong. We should probably thank you for being patient. Our goal is to fixthe door right the first time.

After I suddenly couldn't open my garage door and my car was stuck inside I found your company on Angie's list. The website was informative and I was happy to get an appt very promptly. It was very nice to have just a two hour window for the appt and also to be called when the technician was running a little bit late. I appreciated the technician taking the time to explain to me the problem he found and the recommended repair. Bill was very nice and thoughtful and he and his trainee did a great job fixing the problem and ensuring things would continue to work smoothly with my garage doors.

- Tamara Duval

Thank you for choosing Precision to repair your garage door. We do things to help relieve the anxiety homeowners experience with home repairs. We are glad your experience was a good one.

One of the springs on our double overhead garage door broke late in the morning, and I contacted Precision to see how quickly a repair could be performed. After arranging a convenient time for a same-day repair, their service technician, Brad Buzzelli, arrived as promised and quickly replaced the springs. Brad also inspected the door, adjusted the chain tension on our opener, tightened some loose hardware, oiled the bearings and provided me with a nice review of the work he performed. I was completely satisfied with the quality of service I received, and I will gladly recommend Precision to my family and friends.

- Larry Karbowiak

Thank you for taking time to review your experience with Precision and Brad. Brad is our lead tech and does an awesome job. Please tell others about Precision Door.

Matt was fantastic - completed both a garage door overhaul and a new garage door opener install. He was on-site quickly after our trouble call and worked through a winter storm to complete the job. We couldn't be happier with his service. Thanks Precision!

- Chris Rhodes

Thank you for your feedback. Another great job by Matt. We really value his dedication and willingness.

Prompt, professional and courteous!

- STEVE MISICK

Thank you for your feedback Mr. Misick. Three key elements to the business model we aspire to.

Excellent service. Tech always polite and on time when he calls to let u know he,s on his way.Plus, he is very knowledgeble about product and answers all questions about the product being installed. We now have a complete rebuilt garage door operating system from your Co.

- John Chrulski

Thank you for taking time to review your experience with Precision and Anthony in particular. Our goal is 100% customer satisfaction and to fix your door right the first time. Anthony is relatively new but he does an excellent job. Please share your experience with others

Jim did an excellent job repairing the cables on my main garage door and replacing the weather seal on a second door. He was courteous, professional and very competent in all aspects of his work. It was a pleasure doing business with your company and I'll be sure to contact you again when the need arises.

- Patrick Duffy

Thank you for taking the time to review your experience with us Mr. Duffy. We are glad it was a good one. Jim does an excellent job and we are happy that he is a part of our team. Please share your experience with others.

Brad came out initially and was excellent and fixed the spring and sold the door and Bill installed the door; everything was 5+ star; I have already broadcasted your great company! God Bless and Merry Christmas. Tom

- Thomas Hathaway

Thank you Mr. Hathaway for taking time during the busy holiday season to review your experience with our Precision Door team. Both Brad and Bill are professional and competent. Our goal is 100% customer satisfaction, so your 5+ is awesome. Please continue to air your broadcast. You have a Merry Christmas also. Thank you for your business.

Five Star Service!! Fast response and courteous service. Highly recommended!!

- John & Joanne Doyle

Thank you for the rave review. We love 5 star ratings. It says we are doing a good job. Thank you for choosing Precision Door.

Arrival was prompt. Loved the picture of the service technician sent ahead of time for safety reasons. I needed a new spring, and not just one that was installed by the builder, because I have a 2-car garage. So while the cost was higher than I expected, the price we settled on seemed fair. Also replaced rollers and brackets and all new parts received a lifetime warranty. Hope to be set as long as I live here. Would definitely recommend to my neighbors.

- MARLA RIDENOUR

Thank you for your feedback Mrs. Ridenour. We know that the technician's picture on our website relieves some of the anxiety that a homeowner experiences when in need of a service provider. That is one of the many things that separate us from our competitors. Our goal is 100% customer satisfaction. We stand behind our lifetime warranty, so yes you are covered as long as you live there. Thank you for choosing Precision Door and please share your experience with others.

After notifying us by phone, Matt arrived promptly at the expected time. He was friendly and efficient,explained things well, answered questions freely, and left the work site in clean condition.

- Louis Newman

Thank you for taking the time to review your experience with Precision and Matt. We do our very best provide prompt and professional service to our customers. Part of our job is to educate our customers about how a properly functioning works. We want to "fix it right the first time" so you can have some peace of mind. We are glad your exoerience was a good one. Thanks and have Happy Holiday.