Garage Door Repair Reviews in Cleveland (Page 141)

Service needed: New Cables, new Wheels/Hinges, new Door Track, tuned the door opener motor. I chose PGD for their services and feedback. 24hr call anytime, open 7 days a week and even make night runs if need be, to get you to work the next morning. Jason was my technician and lived up to his reputation of showing up early (around 7:45 on an 8-11am schedule). This was excellent as it allows me to get to work in the garage sooner. He was also very friendly to my dogs as well as admiring the hot rods in the driveway and garage. He immediately went to work explaining everything to me. He made the work look easy but assured it takes years to do so. I'd recommend Jason again for any future garage door needs. Thanks PGD and thanks Jason for being prompt.

- Chris Conger

Thank you for reviewing your experience with Precision door and Jason Mr. Conger. We understand how important your time is and our goal is 100% customer satisfaction. We are pleased Jason was able to provide a positive experience for you.

Paul came out and had a very good demeanor and personality. He fixed the door quickly and efficiently and explained the situation in easy to understand detail. Very helpful and courteous and overall pleasure to work with.

- Rick & caryn Tolin

Thank you for reviewing your experience with Precision door and Paul. We do our best to provide prompt, professional and courteous service to our customers.

Paul Broschk was very professional and friendly. He explained what was wrong and what needed to be repaired to get my garage door back in operating condition. I am glad that I called Precision Door Service and I will refer you to all my friends and family. Thank you!

- Louise Arnold

Thank you for reviewing Precision and Paul. We want to educate our customer so they are able to make an informed decision about the repair. Paul is very good at that. Please refer us to friends and family.

Paul Broschk was very professional and friendly. He explained what was wrong and what needed to be repaired to get my garage door back in operating condition. I am glad that I called Precision Door Service and I will refer you to all my friends and family. Thank you!

- Louise Arnold

Precision was highly recommended on Angie's List and they looked very professional on the website. Matt did a great job with the garage door installation.

- Corey Wilson

Thank you for your feedback Mr. Wilson. We are happy you are pleased with your new garage door opener.

This was a warranty repair for a door I recently had installed. Paul was courteous and professional as usual. The repair was made in a timely matter.

- Casandra Baker

Thank you for taking time to review your experience with Paul. Those are two of the key components in customer service. We hope you do not experience any more issues with your new door, but if you do please do not hesitate to call us.

Excellent service. Precision responded quickly to my initial service request. Bill A. was punctual and did an excellent job. Serviced the unit. Replaced rollers, etc. and installed new weather strip.

- Roy Morrow

Thank you for your feedback Mr. Morrow. We do our best to provide prompt, professional service. Thank you for choosing Precision Door.

Great service!! Paul was incredibly friendly & happy which was refreshing given that it was 90 degrees and very humid!

- Leslie Riley

Thank you for your feedback. Our technicians are carefully selected based on attitude and demeanor among other things and possesses those qualities. We are glad your experience was a good one.

We chose Precision because they had fixed the operator system in our garage two years earlier. We have had no issues thus far, and thought we would contact them again. The coil/springs in our door broke on Friday night. Precision came out as soon as they could to fix the door and get things working correctly again. I appreciated the courtesy of Paul, our technician, and his friendly manner with my sons and dogs. He did a great job!

- Kim Gross

Thank you for being a loyal customer of Precision Mrs. Gross. Obviously Paul was able to solve your garage door issue and hopefully encourage you to remain a valued customer. Please share your experience with others.

The technician was professional and a really nice guy, who looked to fix the problems with my door and not try to find other problems to kick up the bill like other companies do. He worked quickly and effiecently and did a great job. If I ever have any more problems with my garage door or look to put a new one in, I will definitely call Precision Door.

- Nicole Smith

Thank yu for taking time to review your experience with Anthony. Customer satisfaction is our goal. Please call on us for future garage door issues.

Paul did a great job. Good communication with me as customer, completed the job in a timely manner. Good work Paul

- Matthew Zehnder

Thank you for your feedback Mr. Zehnder. Paul has been receiving quite a few reviews all stating the same things. Thank you for your confirmation.

After I knocked my garage door off its track I thought I would be in for an expensive repair and have to take time off work to be home for it. I was more than pleasantly surprised when I called and the company said they could have someone to my home within the hour, on a Sunday no less, and there was no additional charge for weekends. Within 10 minutes I received a call from Paul telling me he was on his way. He arrived shortly after that, fixed my problem and had the door working, less than 2 hours after I initially called. That is what I call service and I highly recommend this company.

- Todd Hutchinson

Thank you for choosing Precision Door Mr. Hutchinson. We advertise 24/7 service and we strive to live up to it. The garage door usually breaks at the most inconvenient time and it really upsets the daily routine. we are glad to be of service.

I had Matt at my home for problems I was having opening and closing my garage door. While he initially thought that the unit was malfunctioning and he went thru a series of troubleshooting procedures until he located the issue, he never lost his cool even though it was very hot and humid. Matt was courteous and genuinely concerned about not leaving my home until I was 100% satisfied with the repairs he had made. I have had Matt at my home before and would recommend him to family and to my neighbors as someone you can trust which is really important to me. Matt is truly an asset to Precision Door.

- John Damiano

We agree that Matt is an asset to Precision Door. He is courteous and professional and really cares about his customers. We hope you will continue to be a loyal customer.

Our installer, Paul, was very diligent and personable. He explained what he would do and how long it would take and he did an excellent job. Upon completion he showed us the work you done and how to operate the garage doors. Everything worked flawlessly. My only complaint was that Paul was late due to mechanical issues with his vehicle. I would've appreciated a call from the office letting me know this would be the case since I had to take time off work. When I did call the office the receptionist was unaware of the issue and, unfortunately, somewhat unconcerned about my complaint.

- Phil Juarez

Thank you for your feedback, that is really important information. We stress the importance of being considerate of our customers time. We are continually striving to improve and obviously this is an area that needs improvement. I apologize for any inconvenience we may have caused you.

I am very pleased with the service and product provided by Precision Door Service. Our door broke a day before going on vacation and their response was excellent. We eventually purchased a new door rather than repairing our old door; we realized the door was on its last legs. Lo and behold, the new door was installed before we returned home! We are very impressed with the quality of work; everything is level, runs smooth, and new weather stripping was installed on the outside-very well done! Finally, the old door and rails were hauled away as they said they would. Nice job Precision Door, I will definitely recommend you to others should they need a garage door serviced or replaced.

- george schrlau

Thank you for taking time to review your experience with Precision and Jason. We are very happy you are pleased with the service we provided. We hope you enjoy your new garage door for many years to come. Please do share your experience with others.

Anthony was very courteous and knowledgeable about his job and answered all my questions politely. It was a good experience.

- Walter Dychko

Thank you for choosing Precision Door Mr Dychko. We want our customer to be 100% satisfied.

Anthony was courteous , knowledgeable and very professionally. He installed a Liftmaster garage door opener in a very timely manner and we are quite pleased.

- James Weaver

Thank you for your feedback Mr. Weaver. We hope you enjoy your new opener for many years.

I was very impressed with Jason's work ethic and congeniality. He installed the new Liftmaster Belt Drive Garage Door Opener rapidly. He also installed new door rollers and cleaned up the area very well. My only concern was that neither he nor I, after he left, could get my 2000 Toyota Avalon built-in remote to work. I look forward to many years of trouble free and quiet garage door operation.

- BILL BRUTON

Thank you for your feedback Mr. Bruton. Jason does an excellent job and is very thorough.

I would recommend your company to others. thank you.

- Agnes Masaveg

Thank you for your feedback, we really appreciate your business.

Jason was prompt and professional. Overall an outstanding Employee and representative of Precision Door. Bravo to Jason Schwarz.

- Laura Gaines

Great,quick, professional service. Would highly recommend.

- Brenda Wendt

Thank you for taking time to review your experience with Precision and Ryan Mrs. Wendt. Please tell others about Precision Door.

bill was on time & very polite knowledgeable to help us. It's wonderful to see such good tech's.

- Donald Fugate

Thank you for taking time to review your experience with Bill. Prompt, professional and courteous service is the foundation we build our business on.

Timely, communicative tech. Overall well done start to finish.

- Stephen Hark

Thank you for reaffirming what we know about Matt. We are pleased your experience was a good one. Enjoy your brand new garage opener. Please tell others about us.

Anthony did a great job in promptly replacing the broken spring coils in my garage door opener and lubing the hinges. He was punctual and made me feel good about Precision honoring their lifetime warranty...I paid only for the labor. I would recommend Precision to anyone who needs to have a garage door either replaced or repaired. Sincerely, Russ Molnar

- Russ Molnar

Thank you for your feedback Mr. Molnar. We stand behind our lifetime warranty. Please don't hesitate to call on us for any garage door issues.

Anthony took the time to explain to me all of my options for repairing my garage door. He also suggested addtional items that I will consider purchasing in the future. I was very happy that he showed me all of the items that he changed out and why it was needed. Great Job I will be sure to let my co workers and friends know about the service that I received from Anthony and how happy I was with his honesty and the quality of his work.

- John Mays

Thank you Mr. Mays. Part of our job is to educate our customers about how a garage door works so they are able to make an informed decision about the repair. We want our customers to be 100% satisfied when the job is completed. Please share your experience.

I found about Precision Door through our membership with Angie's List. The technician, Anthony Wise, arrived early, after calling ahead to see if that was okay. He explained the company, its goals, and the issues with the garage door. I had some budgetary concerns about additional work that was recommended; but the information provided, as well as the current discount, clearly showed that I would save money in the long run. All of the work was done quickly and Anthony was professional and personable. I am very satisfied and have already recommended the company to a friend. Thank you!

- Joan Meggitt

Thank you taking to review your experience with Precision Door and Anthony Mrs. Meggitt. You made a wise decision in following Anthony's recommendation. Our goal is for you to have some peace of mind that your door will work every time you press the button. thank you for choosing Precision and for recommending to others.

We were in a pinch because the garage door broke the day before we were having a graduation party. The Technician got here and finished the rebuild in time for our 2:00 party! Paul was very friendly and also knowledgeable. Thank you Paul!

- Kim Bokisa

Thank you for reviewing your experience with Paul Mrs. Bokisa. We are happy we were able to come to your rescue. We hope the party went well. Please share your experience with friends and family.

Paul did a full reconditioning of door. Rollers, cables, end plates, springs, bearings, etc. Paul was professional, nice, hard working and informative. High recommendation for Paul.

- John Solecki

Thank you for your feedback Mr. Solecki. We are pleased Paul was able to provide a good experience for you. Please share that experience with others

Our technician, Bill Adamini, was superb. He installed temporary springs to replace our broken ones so that we could use our garage while waiting for our new doors. Installation was fast and clean. And our new doors look great!

- Clayton Heydorn

Thank you for your feedback Mr. Heydorn. Superb is quite a superlative, I don't believe that adjective has ever been used to describe one of our guys before. It tells us that we are getting it right. Our goals are to "fix your door right the first time and for you to be 100% satisfied. I will be sure to tell Bill. Thank you for choosing Precision and please tell others about your experience with Precision Door.

Hello, Anthony Wise came and installed a new garage opener at my house on 7/1/2013 at approx 9:10. It was late but he didn't mind doing the work. He was very pleasant and explained the difference between the 2 garage door openers he had on his truck. Once I decided he went to work. He apologized because it took longer than expected. Here it was at 10:20pm and he is apologizing to me because it was taking him longer than he thought it would. I told him nothing ever goes right and I appreciated him doing this so late. When he was done he helped my roommate program her car for the remote. It took him no time at all to figure it out. It was very refreshing to have a service technician that was pleasant, happy and more than willing to go above and beyond what his job was. He is an asset to your company. I have used another company for my garage needs but have recently been very unhappy with the services they have been providing. With the pleasant experience that Anthony conveyed on behalf of your company, you have a new customer. I did not receive an assessment card but wanted to express how pleased I was with Anthony. Thanks for the copy of the invoice as well.

- Rita Seuffert

Thank you Mrs. Seuffert. Anthony reflects the spirit of our business. We put our customers first. Our goals are to "fix your door right the first time" and for you to be 100% satisfied. Sometimes we need to go the extra mile in order for that to happen. As a result of the service you received I will hope that we will become your service company of choice from now on. Thank you for allowing us to be of service to you.