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about Precision Garage Door
Precision Garage Door of Clevelandhas received 4808 reviews, averaging 4.93 Stars:
Solon, OH
Thank you for your feedback.
Solon, OH
He did a great job!
- Kelly Merritt
Thank you for your feedback
Independence, OH
The young man who installed our new opener was excellent. He listened. He made insighful observations. He made considerate recomendations,never pushing or putting on the old hard sell. He was a pleasure to deal with and you are fortuate to have such a fine person in your employ.
- Fred Cooper
Thank you for taking time to review your experience with Precision and Jim. We go to great measures to employ only quality people to become a part of our Precision family. Jim is outstanding and a pleasure for us also. Thank you for allowing us to service you garage door and hope that you enjoy years of trouble-free use. Please share your experience with others.
Product:
Westlake, OH
Service was excellent it was just a phone call Al Fleming (Technician) was there the next day first thing in the morning took care of the problem and even did not charge for the house call, my family is very happy with their performance, Even Jim (owner) called and ask the problem it was very nice. We will give them 5 Stars. We are glad that we have their product and service.
- SAHER ABBAS
Thank you for your feedback Mr. Abbas. Our goal is 100% customer satisfaction. It gives us great pleasure to help solve your garage door needs. Please recommend us to your friends.
Service Provided:
Product:
Technician: Al Fleming
Cleveland, OH
Service Techn done a great job in repairing and restoring my gargage door. I thought that most of the part was very costly, but I'm happy that my gargage door is working like new and that I don't have to worry about it with the lifetime warranty.
- Andre Blanton
Thank you for your feedback Mr. Blanton. We may have been slightly more expensive than you anticipated. We know the best way to fix a garage door, so you never have to worry about it again, is to rebuild it. It will work perfectly and we guarantee it. Thank you for using Precision Door Service!!!
Cleveland, OH
Awesome service! 5 Stars
- Jim Mutnick
Thank you for taking time to review your experience with Precision and Anthony. Very short and sweet, what a wonderful word, awesome. We want to create raving fans of Precision. Please share your experience with others.
Cleveland, OH
I would recommend Al Fleming and Precision Garage door to anyone in need of a new garage door or repair of their current garage door. Al has been out to our residence several times and has been excellent. Any questions please let me know.
- Mrs. White
Thank you for your feedback. Our goal is 100% customer satisfaction. We appreciate that you continue to use Precision and we promise to continue providing the highest level of of service possible.
Kirtland, OH
Anthony was prompt, worked quickly and clearly explained everything he did with my garage door. Great service! My only suggestion would be to look into something like SquareUp for processing credit cards.
- Ian Potter
Thank you your feedback Mr Potter, that is an excellent suggestion and one we are addressing right now. We are happy your experience was good and really appreciate your business.
Beachwood, OH
Excellent service by Matt. Prompt, courteous; explained work to be done clearly, cleaned up thoroughly. Will use your services again in the future.
- John Johnson
Thank you for taking time review Matt. Matt is an excellent technician and clearly provides the highest level of customer service. Thank you and please tell others about us.
Product:
Cleveland, OH
repaired broken door, and arranged for replacement door to match condo assoc requirement. In & out in 30 minutes. Courteous, smart, experienced personnel
- Sidney Waldman
Thank you for your feedback Mr. Waldman. We are glad that we able to resolve your garage door issues.
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Gates Mills, OH
Used the yellow pages to find you and was totally rewarded. Excellant service.
- Anthony DiCicco
Thank you for choosing Precision Door.
Cleveland, OH
Anthony and Al were prompt, courteous, and professional. They did a thorough review of my door system and pointed out some areas of concern given the age of the system. I was very pleased with the work that they performed.
- Dean Longo
Thank you for taking time to review your experience with Precision. All three of those comments, prompt, courteous and professional are the foundation we build our business on. Thank you for a wonderful review. Please tell others about us.
Cleveland, OH
I called and got an appointment right away. Matt came out the next day and quickly determined the problem and was able to fix the door.
- Deborah Cornell
Thank you Mrs. Cornell, we really appreciate your business. We do our best to provide prompt, immediate service. Our goal is 100% customer satisfaction. Please share your experience with friends and family.
Cleveland, OH
Very, very unhappy with service
- Tom Conlon
We do our very best to leave behind happy customers, as the reviews will attest to, not very often do we fail to do so. Seems to be the case here. We apologize for the unpleasant experience and will use this as a learning tool to help us become better. Thank you for your feedback Mr. Conlon.
Solon, OH
Matt was assigned to open the broken door to get our car out. He did that on a Sunday, then wrote up our order for two new doors. He was great. A schedule conflict had Eric do the installation. He,too, was great. We reviewed all operations with Eric. The people, the product, the installation and the price more than met our expectations. If I had to do it again I would choose your company.
- James(deceased) alice Brightup
Thank you very much Mr. Brightup. This truly is the best and most revealing review that I have ever read. Obviously my technicians did everything the right way, the Precision way. It is a real pleasure to do business with someone that really appreciates excellent customer service. Please recommend us to others. Again, thank you for choosing Precision.
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Lakewood, OH
Matt was professional & did a great job installing a new garage door opener. Thanks Matt & also thank you too, Jim!
- Michelle Kirkwood
Excellent service and quality workmanship. We are glad tht you are satisfied with the service we provided. Thank you for choosing Precision.
Product:
Amherst, OH
very pleased with the overall service on our garage door.
- Rick Hobson
Thank you for your feedback. Our goal is 100% customer satisfaction. Thank you for choosing Precision. Please share your experience with others.
Beachwood, OH
The person that came to fix my garage door was very nice. The door works fine now.
- Wendy Rabinovitz
Thank you for taking the time to review your experience with us. We are pleased that it was a good on and that your door is functioning properly. We want to fix it right the first time.
Product:
Cleveland, OH
On Monday November 14, 2012 I was referred by a friend to have your company make repairs on my garage. I called and I was informed a Service Technnician would respond between the hours of 2-4pm. Within minutes of speaking with your service representative, I received a call from Jeffery Ware. Mr. Ware stated he was in the area and could be at my residence within the hour. He arrived within the hour, I explained what issue I was having with my garage and Mr. Ware inspected the area and informed me of a cable problem. Upon explaining what needed to be done and cost, Mr. Ware proceeded to fix my garage and I could not be more satisfied with the work performed! I thanked Mr. Ware for his response and resolution to my problem. I would recommend Precision to my family and friends.
- Richard Adams
Thank you for being a man of integrity. It truly was a my pleasure to meet you Officer Adams. Do not hesitate to call us for any future garage doors needs.
Parma Heights, OH
When I called, I received prompt, pleasant support help and same day help from our tech man, Ryan Freeman. He resolved my problem with a smile and expertise. Also sharing with me suggestions as to long-term success of operation. Thank you very much.
- Ron Rogers
Thank you for reviewing your experience with Precision and Ryan. We do provide prompt, same day service in most cases. Our technicians are certified in all areas of garage door repair and are encouraged to provide the highest level of customer service. We are pleased your experience was a good one.
Product:
Cleveland, OH
Bill and his colleague(Anthony) were very professional and helpful. They took the time to explain the issues and options. Thank you!!!
- aphrodite Alden
Thank for reviewing your experience with Precision Door Service. I trust you are 100% satisfied.
Cleveland, OH
Appreciate the quick service!
- Todd Rosenberg
Thank you for your feedback. Fast, immediate response is one of the many things that separates us from our competitors.
Westlake, OH
Al was very helpful is the review of the door. His recommendation was to replace it and the insurance adjuster agreed. We
- Margarette Prunty
Thank you for your feedback. I am glad we were able to help solve your garage door issue.
Avon, OH
We are very pleased with the work we received. Our doors were rebuilt with the lifetime warranty.That is so important for us.Our garage doors are basically our front door especially since we do not have a service door from the garage.They are heavily used each day with having 2 dogs. Ryan Freeman was very courteous, friendly,and very neat. Thank you so much! I would highly recommend Precision to my friends and neighbors.
- Kelly Heeman
Thank you for your feedback. Our goal is to fix your door right the first and for you to be 100% satisfied. Obviously, Ryan was able to achieve both. We truly do appreciate your business and encourage you to recommend Precision to others.
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North Royalton, OH
I was pleased with the results of the workmanship as performed by Bill Adamini. He patiently answered my many questions. Before he quoted any replacements and/or repairs, he would show me exactly what was wrong. Considering I did not expect so much work to be done to my garage doors, I was pleased that Precision's vans are completely out-fitted with everything needed for a "one-stop, one-time job. Bill also completed the job within the time estimate that he gave me. Thank You Precision!
- Larry Noble
Thank you taking time to review both Precision and Bill. In most cases we do have all of the parts to repair almost any garage door issue. Prompt, immediate service is very important to us. Our goal is 100% customer satisfaction. We encourage to tell others about your experience with Precision Door Service. Thank you again.
Euclid, OH
Bill was able to come earlier then the scheduled appointment was original set, which worked out Great... gave an estimated time of completion that it would take and finished 10 minutes ahead of that time, explained what he was doing as he did it, and he reinforced the track on the garage door to make it more stable. The plan is to tell my friends about my situation and to recommend "Bill from Precision Door Service" as the guy to call if they ever need anything repaired on their garge door. Oh for this job Bill should really get a bigger commission.
- Dave leonhardt
Thank you for reviewing your experience with Precision and Bill in particular. We value our customers time as we've all been in situations where we are held hostage by a service contractor and they arrive late. Bill is an excellent representative of Precision Door and we continue to encourage him. Hopefully he will be a part of our team for years to come. Please share your experience with friends and family.
Cleveland, OH
we are very satisfied with the work the technician performed..he was knowledgable and friendly and the door works much better. my only complaint is that the technician was a no show for our first appt and we weren't notified that he wasn't coming til we called to check why no one came. i understand things come up and there are emergencies (our wasn't) but a phone would have been nice to inform us and to reschedule the job.
- Dennis Czerwony
Thank you for your feedback Mr. Czerwony, that information is will help us improve our ability to better serve our customers needs. I agree that a simple phone call would made a world of difference. Please give us the opportunity to provide a higher of customer service if the need arises
Strongsville, OH
we choose your company because we were assured same day service thank you for a job weel done
- Joe Lugert
Thank you Mr. Lugert for choosing Precision. In most cases we can provide same day service as advertised. I trust we were able to solve your problem and provide a high level of customer service. Our business is largely driven by referrals from satisfied customers, so if you could possibly share your experience with others it would really help us and Matt. Thank you again.
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Westlake, OH
A bigger job than I expected. Replaced 19 year old unit. Four stars because nobody is perfect.
- Emmet Leonard
Thank you for your feedback Mr. Leonard. That is so true. Perfection is very rare, we just want to improve with every opportunity. Thank you for choosing precision.
Product:
Euclid, OH
Thank you for the quick response. Matt educated me and explained the options available. I
- Daniel Redwood
Thank you for taking time to write a testimonial. Matty does a good job of explaining everything in detail to his customers. Glad we were able to solve your problem.
Product:
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
The technician was very respectful and accomodating.
- Gary & joanne Kelley