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Read what people are saying
about Precision Garage Door

Precision Garage Door of Cleveland
has received 4888 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician, Jason, that came to our home to repair our garage door was courteous, pleasant, helpful,timely, knowledgeable and efficient. It was indeed a pleasure to have him in our home. The door is not only repaired, but works better and more quietly than ever before. We would recommend Precison (and Jason) to anyone who had this type of problem.

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A Response from: Jeffery Ware

Thank you for taking the time to review your experience with Precision and Jason in particular. We try to accomplish 2 things at each job. We want to fix "the door right the first time" and we want you to be 100% satisfied. Please share your experience with others.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I just used Precision Door to fix my garage door. The company was fantastic. I was very impressed with the company from making my appointment to when the service man left. Ryan was very friendly and professional also. I highly recommend Precision door and will tell all my neighbors about my experience. Thank you.

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A Response from: Jeffery Ware

Thank you Mrs. Friedman. We do our best to make sure our customers are 100% satisfied and we want to "fix the door right the first time". Please share your experience with others.

Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional and helpfull

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A Response from: Jeffery Ware

Thank you for reviewing Precision Door. We encourage our techs to be professional and courteous.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great experience with Precision Door!! Matt was very professional. He explained what needed to be done and why and then got the job done. I will definitely send more business their way!!

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A Response from: Jeffery Ware

Thank you Dr. Pap. Matt is one of our best technicians, he is very thorough and professional. Please do tell others about your experience with Precision Door.

Zoran Jovanovic Service Provided:
Install Garage Doors

Technician: Zoran Jovanovic
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

STILL WAITING FOR AN INVOICE! HOW DIFFICULT IS THIS ? I have called and emailed.BAD customer service.

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A Response from: Jeffery Ware

We apologize for any inconvenience you may have experienced with Precision. Please do not let this one incident deter you from using us again in the future. Our business is largely driven by customer service. We normally don't drop the ball, but it seems as if we did this time. Again I apologize.

Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fantastic job I am extremely happy and will recommend! Service was fast too!!! Thx

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A Response from: Jeffery Ware

Thank you Mrs. Jacobs. It is good to hear we are accomplishing our goal of 100% customer satisfaction. That is what drives our business

Anthony Wise Service Provided:
Garage Door Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was happy with your service and especially the timeliness and expertise of the technician. I may need further work done to the door and would certainly have you guys back out to do it.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Daugherty. We do our very best to provide prompt, professional service. Please do call on us again.

Anthony Wise Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would give him a 5. He examined/showed me/and explained what was damaged, and the repairs recommended. He also explained my options, and cost for any parts needed. I was very satisfied with his work.

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A Response from: Jeffery Ware

Our goal is 100% customer satisfaction.

Bill Adamini Service Provided:
Garage Door Repair

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Nothin' but "HIGH FIVES" for the work performed by "Brotha Matt"! I required service for a broken spring & at the same time asked to have a new garage door opener installed. Matt arrived on time and in approx. three hours time he had replaced two springs and installed the opener. VERY PROFESSIONAL work. My garage doors have never sounded better - a customer for life...

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A Response from: Jeffery Ware

Thank you Mr. Dunnicliff. Matt does an awesome job. It is good to know we have another customer for life.

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very satisfied with our service. Ryan made sure to call ahead and confirm his arrival time. He showed up right when he said he would. I was very impressed how quickly Ryan was able to diagnose the problem and recommend a solution that worked with our budget. He performed the work within 90 minutes as promised. He was very professional and knowledgeable about the products available. We will most certainly request Ryan from Precision Door for any future work. Thank you!

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A Response from: Jeffery Ware

Our goal is 100% customer satisfaction and "fixing the door right the first time". Please call on us again.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was very personable, arrived when expected, and finished the job quickly.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Kan. We do our best to provide professional and courteous service in a timely manner. Thank you for choosing Precision.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I cannot say enough good things about Precision. Bill Adamini was amazing! I had to have a new garage door installed and Bill was educated, professional and never pushy. I felt extremely comfortable and confident that I made the right choice with having Precision and Bill handle the install. I was always made aware of arrival time, which is so helpful when working full time. I was able to meet Bill at my house, and have the install taken care of within 2 days of my first call. My new door looks fantastic. The work Bill performed is outstanding. He was organized, on top of his game, and cleaned up when the job was completed. I will definitely recommend Precision to everyone I can, and I will definitely use them again for any future situations. Needless to say I was impressed and my faith was restored in customer service, and affordable home repair. Job well done. Thank you!!

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A Response from: Jeffery Ware

Thank you very much for this awesome review Mrs. Rusnak. I have responded to many reviews, but none so glowing as this one. We are very pleased that Bill was able to provide you such a high level of customer service. Please do not hesitate to call on us again and tell others about your experience.

Bill Adamini Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are very pleased with the service we received. The door is so quiet now. Matt was friendly and accpmmodating. Thanks.

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A Response from: Jeffery Ware

Thank you for taking time to write this review.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am going to wait to give you my review, as I'm not 100% sure yet. Matt was great. BUT, he was here on Tuesday it is now Friday and after emailing your company and calling I still have NOT received my invoice which I was supposed to get the day of service. The email works because I got my appt. confirmation,this feedback email and an automated email. Although this may seem trite it is now bordering on irritating. After spending nearly $1,400, I feel a receipt would be nice for my records. So far the door is working great and I hope to send in a 5 star review for your technicians' sake.

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A Response from: Jeffery Ware

We truly apologize for your inconvenience Mrs. Bertram. No, it is not trite, you spent a substantial amount of money. We dropped the ball on this one.

Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the second time I used your service. I was happy with the service the first time; and again, I was very happy this time too. Your tech was due between 8a-10am; he called me 8:13am and was here by 8:30am. He was professional and courteous and very polite. He got right to it and fixed the chain on the garage door opener. Then helped me reset my outdoor keypad. Again, excellent service provided, couldn't ask for better. I would recommend your company to others.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Oreskovic. Our technicians are always prompt,courteous and professional. Our goal is 100% customer satisfaction. Please continue to use Precision Door for your garage door needs.

Bill Adamini Service Provided:
Garage Door Opener Repair

Product:
Opener

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

bill was very informative and help me way out several options. I ended up ordenew door which will be installed today. bill had great things to say about the company and it's obvious you treat your employees very well.

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Bill Adamini Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

After awful experiences with other companies I called Precision...they were friendly, on time, knowledgeable, and just generally wonderful! I would highly recommend them!

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Ivan. We are glad we were able to solve your problem. At Precision our business motto is 100% customer satisfaction. Please recommend us to others.

Bill Adamini Service Provided:
Garage Door Repair

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bill was very professional. He was on time and thoroughly explained what the problem was with our broken garage door motor. I would recommend Precision.

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A Response from: Jeffery Ware

Prompt, immediate and professional service is our motto. Our technicians want to educate the customer so they can make a wise decision about their garage door. Please share your experience with others.

Bill Adamini Service Provided:
Garage Door Repair

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was really helpful and he even showed up about 45 minutes prior to my appointment time (a call was made to make sure it was alright) which was ok with me. The service was handled in a professional matter and my garage door now works great. Precision really stands by its word and I would recommend them. Thanks again!

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A Response from: Jeffery Ware

Thank you Mr. Vasicek. Customer is very important to us and we are glad you had a pleasurable experience with Matt. Please recommend to others.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast response; called at 4:00pm and out by 8:00am next day. Jason was thorough, professional, upbeat and quick. Not a "hard sell," just informative. Helped me understand all options from one spring all the way through full package.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Schnall. We do our very best to provide prompt, courteous and professional service to our customers. We want to educate our customers so they able to make a well-informed decision about their garage door. We try to accomplish two things at each call. One, to "fix your door right the first time" and secondly, to provide 100% customer satisfaction. Please share your experience with others. Thank you choosing precision and for your promptness in posting your review.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called last week to get an est and Ryan can out on Tuesday,he called and came early (which was good)I didn't have to wait hours for someone to come.Today which one week later the adapt was for between 10 am and 1 pm he called a little after 9 and asked if he could come early (which was great) and he arrived approx 930 and the job was completed less then an hour later. he did a great job , I hope all of your employees are of the same caliber Thanks again Ryan for a job well done

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Hoyt. We strive to provide out customers with a pleasurable experience. And yes all of our technicians are of that same caliber

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We recently purchased a home and had Precision come out and inspect/tune up the garage doors and put in a new keypad. Anthony was right on time, I explained what we were looking to accomplish, he went over a couple options, and we decided on a few minor repairs to ensure the doors were at their optimal function, since they were a little older. I felt no pressure or that he was trying to "up-sell" me something we didn't need and he completed the work in great time. I would consider him an asset to the company! Would definitley use him/Precision again. :) Thanks!

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Anthony Wise Service Provided:
Garage Door Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door was making lots of noises when it was opening / closing. Upon further review I noticed the rollers were off the track. It being a Sunday I thought I would call and make an appointment for monday. To my surprise they provided Sunday service at no extra cost. Even better a technician was within minutes of my house and arrived within an hour. After further review the technician explained to me the root cause of the problem and identified some other potential problems. Although it cost me more than I expected I got my problem fixed and now got more current, reliable remote door opener. Also have lifetime guarantee on certain parts. Technician completed the job in a timely manner.

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A Response from: Jeffery Ware

Thank you for taking time to share your experience with Precision door. This is one of my favorite reviews ever. It speaks to all of the aspects of what separates us from other companies. We provide seven day service in a timely manner, we take time to educate our customers, We want to "fix your door right the first time" and we do offer a lifetime warranty. Our prices may be slightly higher than some our competitors, we provide a much higher level of service. Thanks again for the awesome review.

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job................A company true to their ad in the phone book same day service. My garge door spring broke on a Sunday at 6 pm with me inside and not able to get out and Precision came to the rescue. And fixed the spring .

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Urban. We do our very best to provide same day service. We are glad we were able to rescue you. Please share your experience with others.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt called to come early. He explained my options clearly and professionally. He did a complete rebuild and installed a new opener. He worked efficiently and quickly and cleaned up. Good representative for the company. My door screwed up at 8:30 am on a Saturday and by 2:30 the same day the job was done.

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Matt and Precision. Our goal is to "fix your door right the first time". As a result of Matt thoroughly explaining your options, you were able to make a decision that will afford you "peace of mind" about your garage door. Thank you for allowing us to service you. Please share your experience with friends and family.

Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was impressed at how fast they came out to repair and had all the necessary parts to complete within a reasonable amount of time. Would recommend them.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Kopack. Please share your experience with Precision and Ryan in particular with others. We truly appreciate your business.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

needed an adjustment to garage door expectations met I am satisfied with service .

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A Response from: Jeffery Ware

Thank you Mr. Crawford. We are pleased that you are satisfied with both Anthony and Precision.

Anthony Wise Service Provided:
Garage Door Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are pleased with the work done with our garage repair.The technician (Jason) was very professional,punctual and thourough.

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A Response from: Jeffery Ware

Thank you your feedback Mr. Kiker. It is very reassuring to know our technicians are providing the level of service that we expect. Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bill did a wonderful job and was very professional. He was able to complete the work in a timely fashion and took care to clean up afterwards. He explained all features of my new garage door opener and I was very happy with his work!

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A Response from: Jeffery Ware

Thank you for your review Mrs. Wagner. Bill does an excellent job for us. Our goal is 100% customer satisfaction. Please tell others about your experience.

Bill Adamini Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional service. We had same day service from our first phone call. We were given 3 options to fix or replace the 2 garage door openers. I felt no pressure while the decision was made. The doors work great and we have much better lighting in the garage. He left the garage clean and took away all the old broken parts and boxes from the new parts.

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A Response from: Jeffery Ware

We are pleased your experience was a good one. We pride ourselves on great customer service and "fixing your door right the first time". We hope that you experience many years of trouble free operation.

Service Provided:
Garage Door Opener Repair

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Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125