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Precision Garage Door of Clevelandhas received 4834 reviews, averaging 4.93 Stars:
Avon Lake, OH
Thank you for your the feedback Mrs. O'Leary. We strive for 100% customer satisfaction. Our goal is to educate our customers so they are capable of making an informed decision on repairing their door. Thank you choosing Precision.
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Technician: Anthony Wise
Cleveland, OH
The technician was quick to diagnose the problem with our opener. He presented his diagnosis to our home warranty company allowing us to receive reimbursement for the cost of the repair. We chose to apply this reimbursement toward the purchase of a new opener. The installation was done quickly and neatly. We received instructions on the use of the opener. The technician was very polite and knowledgeable.
- Parks Willis
Thank you for taking time to review your experience with both Bill and Precision. We do our best to provide prompt, courteous and expert service to all of our customers. Please share your experience with others.
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Technician: Bill Adamini
Avon, OH
Came when promised and fixed my door
- Joanne Green
Thank you for your feedback Mrs. Green. We value our customers time so it is very important to arrive on schedule. Thank you for your business.
Cleveland, OH
I was pleased with the propmpt an courteous service that Ryan provided. It was great to be provided service on the day I called, a Saturday. He called and asked if he could come a few minutes before his scheduled time -- great service.
- Linda Elliott
Than you for your feedback. We are glad your experience was a good one. Please call on us for any of your garage door meeds.
Euclid, OH
Better double check my answers! I'm not sure The technician was very personable and polite. He explained what the problem was and gave me a few options that would solve the situation. He worked diligently and the job was completed in a timely manner. He encouraged me to call if I any questions or problems. I would highly recommend this company to friends and relatives. Thanks!
- Barbara Boyd
Thank you for taking time to review your experience with Al and Precision. We strive to provide the best customer service possible to all of our customers. Thank you choosing Precision.
Brecksville, OH
Ryan did a great job selling us the new door, and then installing the door as well. He is truly an asset to your company, and we will pass the word about Precision's high quality products and people. One detail left unattended is the manufacturer's statement that the door is insulated and qualifies for the renewed 10% tax credit passed with the recent Fiscal Cliff vote. Please mail/email that to us... thanks again
- Jim Kaiser
Thank for your feedback Mr. Kaiser. Our technicians are very professional and extremely knowledgeable about garage doors. Please do pass the word. I will retieive that information and get it to you. Thank you again for choosing Precision Door.
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Cleveland, OH
I needed a reapir on a broken spring asap. I called Precision and they were at my house a few hours later. Anthony did a great job and was finished within an hour. Anthony was professional and courteous and I will definitely call Precision again. The service is excellent.
- Mark Mettler
Thank you for your feedback Mr. Mettler. We are pleased your experience was good. We pride ourselves on same day service. Our goal is 100% customer satisfaction. Our technicians have to be professional and courteous because that is what drives our business. Please share your experience with others.
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Beachwood, OH
The service technician (Bill) phoned thiry minutes before his arrival and arrived in thirty minutes. He arrived with the parts needed for the job (new door opener, parts to repair door and required tools) and completed the job in a professional manner. He was knowledgeable about all components and very customer friendly. He was one of the best service technicians that we have had during the forty years that we have lived in Shaker Hts. Precision was excellent overall: the website was excellent, the bios on the service technicians was outstanding, the product information was very useful and the service was unexpectedly good (contacted on Saturday afternoon and work commpleted on Sunday morning). [We called Action Door at the same time as Precision. Action scheduled us for a callback on Monday (today) -- needless to say, Action lost our business because the work is done!] We will recommend Precision to any of our friends and neighbors who need garage door service.
- Ray Hellstern
What an awesome review. Thank you so much your feedback. A review like this shows me are doing a good job.
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Technician: Bill Adamini
Cleveland, OH
Sievers had installed and serviced the door, and I called them. My wife wanted to call you. I got to a voice mail at Sievers, and after 3 hrs. with no reply, I called you after 4 00 PM to make an appointment. and was surprised when it was done within 2 hours. Bill said we'd need springs soon; the Family Chief said we'd wait until then. Everything went well and quickly. Wm. Mast
- William Mast
Thank you for your feedback Mr. Mast. Our quick response time is one of many things that separate us from other garage door companies.
Cleveland, OH
The service tech (Anthony) was on time, friendly, and professional. It was the first time I have used your company
- Bernette Fisher
Thank you for taking the time to review your experience with Precision. Please do not hesitate to call on us again.
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Sheffield Lake, OH
I had your company come out and replace sensors first, and the technician noticed that our springs new not working and showed how this is a safety hazard. We had all work performed by Precision and will recommend them to anyone I know for good, professional and honest work.
- Eric Cruzado
Thank you for your feedback Mr. Cruzado. We do our best to educate our customers about how a properly operating garage door should work. Very wise of you to go with Anthony's recommendation. We hope that experience many years of trouble-free use.
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Cleveland, OH
I chose Precision for its quick service and employee background check. When Matt arrived at my house (at the time I was told he would), he easily and accurately diagnosed the problem with my door, fixed it quickly, and even had a remote for me to replace my broken one. I was extremely pleased with his service and will highly recommend Matt and Precision to family and friends.
- Mary Lou Stovicek
Thank you for your feedback. We strive for 100% customer satisfaction. Please do recommend us to friends and family.
Bedford Heights, OH
Resonse Time and service was imporant to me.Rebuild Package was the work performed.
- William Jones
Thank you for reviewing your experience with Precision. We value our customers time. Our goal is fixing the door right the first time and 100% customer satisfaction. Thank you for choosing Precision
Aurora, OH
I was looking for a repair service. I google and your advertisement (24/7 service, professional technicinas / repair within 4 hours....) convinced me to go with Precision You definitely have provided a 5 star service.
- Keorille Dathy
We actually provide 24-hour emergency service. We are glad your experience was a good one. Thank you for choosing Precision.
Twinsburg, OH
They are on time, polite, efficient, and clearly explain all the options with no hidden fees
- Phil Soos
All of the above mentioned qualities are what separate us from our competitors. We want to educate our customer so they are able to make a wise decision about their garage door repair.
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North Olmsted, OH
Matt was a great technician, friendly and reliable. We love our new garage door opener.
- Estelle Callas
We hear those exact words from many customers about Matt. He is a huge asset to our company. Please do not hesitate to call on us in the future.
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Cleveland, OH
Very professional and thorough. Thanks for quick service.
- Jane Cryor
Thank you for your feedback. We always put the customer first.
Westlake, OH
First of all I was able to get next day appointment. On day of appointment I was called and asked if they could come earlier, Yea! Ryan was very polite, easy to understand and thorough. The spring replacement included adjustments to my door that I did not know I needed. I no longer hear the wind howling through the door. Being able to see pictures and names of the technicians on line was a nice touch. Great experience!
- Max Canestraro
We really value our customers time. Ryan is extremely polite and quite the professional. We are glad we were able to solve your issues.
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Avon Lake, OH
Thank you so much for prompt service. Brad was my tech and I cannot say enough about his knowledge and explanations were excellent. You have a great employe in him.i will recommend your company to everyone I know
- Margaret Sura
Avon Lake, OH
Thank you so much for prompt service. Brad was my tech and I cannot say enough about his knowledge and explanations were excellent. You have a great employe in him.i will recommend your company to everyone I know
- Margaret Sura
Thank you very much Mrs. Sura. We are coming to realize how truly valuable Brad is, very polite and knowledgeable. Tell others about Precision.
North Royalton, OH
Garage door spring broke early on a cold winter's morning. I called at 7am, talked to a pleasant girl, and had a service tech at my door by 8:30am. Job completed in under 2 hours, buy a very nice, hard working, competent tech, Matt.
- John Farinelli
Thank you for your feedback. We value our customers time very much and want to provide the fastest and best service possible to you. Please share your experience with others.
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Independence, OH
The young man came to my home, identified himself, found the problem with my door, showed me and explained everything in terms I understood, and fixed my door! We have had the new door for just under a year and I have nothing but good things to say about this company and it representatives. The young man was polite, and knowledgeable about his job. He also cleaned up everything when he was finished. All I had to do was put the vehicles back in the garage and close the door. I am very pleased and will recommend not only your company...but this tech as well to all my friends. Thank You!
- Barb Evans
Thank you for your feedback Mrs. Evans. Our goal is 100% customer satisfaction. Seems as if Provided just that. Thank for choosing Precision and by all means tell our friends and family about us.
North Olmsted, OH
Precision was able to come on the day I requested service. Our old garage door opener was about 12 to 15 years old and the circuit board went. Matt explained everything to us and we went with a LiftMaster garage door opener.
- Estelle Callas
Thank you for your feedback Mrs. Callas. Our job is to educate our customers so they are able to make the best possible decision about their garage door. Matt does a very good of explaining that to the customer. Thank you for choosing Precision.
Cleveland, OH
Prompt and courteous service. Scheduled appointment for next day and on Saturday. The springs work well and the tech took time to check operation of the door before leaving.
- Edward Walker
Thank you for taking the time to review your experience with Precision and Jim,your tech. We pride ourselves on prompt and courteous service. It is one of the many things that separate us from our competitors. Thank yu for choosing Precision.
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Chagrin Falls, OH
My service rep. was Anthony Wise and he knows his product cold. I have a good mechanical background and had learned something about the operation of garage doors. When I explained what I thought was wrong (one end winding drum had come unspooled) and what I wanted, Anthony was patient with me and made some additional suggestions including replacing the cables which showed signs of corrosion and new rollers. The old rollers demonstrated evidence of bearing deterioration. The work was done quickly and in a first class manner. The parts were a little more pricey than I had thought, but I consider this justifiable in view of the quality of the service. I will use this company again.
- Ren Keller
Thank you for your feedback Mr. Keller. We instruct our techs to educate our customers because most people are under the impression that the opener actually lifts the door. Most customers think they have an idea of what's wrong. We should probably thank you for being patient. Our goal is to fixthe door right the first time.
Broadview Heights, OH
I called to schedule a service appt. on a Sunday afternoon and Jim called to say he could arrive earlier than orginally scheduled on Monday morning which was perfect for our schedule. I showed him what the door was doing and he determined we needed a new opener. He also showed me that the sensors were installed improperly and now they are installed correctly. He was professional and courteous the whole time and completed the job in a timely fashion. I will recommend your company to anyone who needs help with garage doors and openers.
- Lori Skillman
Thank you for your feedback Mrs. Skillman. We truly value our customers time so it is important to arrive as soon as possible so you feel like a hostage. We provide very efficient and professional service to our customers.
Cleveland, OH
After I suddenly couldn't open my garage door and my car was stuck inside I found your company on Angie's list. The website was informative and I was happy to get an appt very promptly. It was very nice to have just a two hour window for the appt and also to be called when the technician was running a little bit late. I appreciated the technician taking the time to explain to me the problem he found and the recommended repair. Bill was very nice and thoughtful and he and his trainee did a great job fixing the problem and ensuring things would continue to work smoothly with my garage doors.
- Tamara Duval
Thank you for choosing Precision to repair your garage door. We do things to help relieve the anxiety homeowners experience with home repairs. We are glad your experience was a good one.
North Royalton, OH
One of the springs on our double overhead garage door broke late in the morning, and I contacted Precision to see how quickly a repair could be performed. After arranging a convenient time for a same-day repair, their service technician, Brad Buzzelli, arrived as promised and quickly replaced the springs. Brad also inspected the door, adjusted the chain tension on our opener, tightened some loose hardware, oiled the bearings and provided me with a nice review of the work he performed. I was completely satisfied with the quality of service I received, and I will gladly recommend Precision to my family and friends.
- Larry Karbowiak
Thank you for taking time to review your experience with Precision and Brad. Brad is our lead tech and does an awesome job. Please tell others about Precision Door.
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Operations Manager: Brad Buzzelli
Cleveland, OH
Matt was fantastic - completed both a garage door overhaul and a new garage door opener install. He was on-site quickly after our trouble call and worked through a winter storm to complete the job. We couldn't be happier with his service. Thanks Precision!
- Chris Rhodes
Thank you for your feedback. Another great job by Matt. We really value his dedication and willingness.
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Willowick, OH
Prompt, professional and courteous!
- STEVE MISICK
Thank you for your feedback Mr. Misick. Three key elements to the business model we aspire to.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
What a good job. Anthony explained everything to me, showed me the new parts compared to the old parts which showed me why they were not working. He also took the time to go over everything in the warranty. A very thorough job and I am very happy. Thank you.
- Judi Oleary