4.9 1 2 3 4 5 5,321 Reviews

From Cleveland Homeowners

Garage Door Repair in Greater Cleveland - Page 138

Precision Garage Door

Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cleveland FREE Service Call With Garage Door Repair over $150

Serving Cleveland

Proudly serving the Greater Cleveland community with same day service.

Service truck

Local Garage Door Repair in Greater Cleveland

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Cleveland

Serving Cleveland

and surrounding communities

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What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland is viewed very positively across the Greater Cleveland area for fast help, clear communication, and professional technicians who explain options, work efficiently, and leave doors running smoothly. Customers frequently mention same-day or next-day scheduling, prompt arrivals, honest upfront pricing, and a courteous, low-pressure experience. Repeat customers and referrals are common, suggesting strong trust and consistent service quality.

What Customers in Your Area Mention Most

Responsiveness (578) Customers frequently praise how quickly Precision Garage Door of Cleveland answers calls, schedules visits, and sends technicians out, often the same day or within hours. Professionalism (541) Reviews consistently describe the team as professional, courteous, respectful, and easy to work with from the phone call through completion. Expertise (502) Reviewers repeatedly note that technicians are knowledgeable, diagnose problems quickly, explain what is needed clearly, and know garage door systems well. Speed (474) Customers often highlight fast repairs, quick installations, and efficient completion times, with many jobs finished in under an hour. Communication (415) Many reviews praise clear explanations, advance arrival calls, status updates, and technicians who walk customers through options, costs, and maintenance. Service (364) Customers regularly describe the overall service as excellent, great, outstanding, or top-notch, reflecting strong end-to-end satisfaction. Friendliness (333) Technicians and office staff are often described as friendly, pleasant, kind, personable, and helpful, which many customers value highly. Trustworthiness (221) Reviewers frequently say they trust the company, appreciate the honest recommendations, and value the low-pressure approach without unnecessary upselling. Value (173) Many customers mention fair, reasonable, or competitive pricing and feel the work delivered good value for the cost.

Recent Reviews from Cleveland

Brian Downey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Anthony did a great job; timely, efficient and knolwedgeable

Response from Jeffery Ware Business Owner

Thank you for taking time to review your technician Anthony.

Anthony Wise

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Product: Springs

Al Taege

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/23/2013

We recieved an estimate the same day it was requested. The assessment was complete, explanation easily to follow and all questions were answered. The written estimate arrived by email an hour later. What more could you ask for?

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Taege. Yes we do all of the above mentioned. I just want to know when do you want your door installed.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Kai Wang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 11/22/2013

Precision Dorr Service has great service to the community, responding fast, working flexibily with our schedule.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Wang. We understand our customers are our business. We provide prompt, professional service and try to make it convenient for for you.

Service: Broken Garage Door Spring Repair

Product: Springs

Kathleen DeVito

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/22/2013

Wanted to make sure the technician was named!

Response from Jeffery Ware Business Owner

Thank you very much Mrs. DeVito. That is very considerate of you and I am sure Zoran will appreciate this.

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Broken Garage Door Spring Repair

Product: Springs

Debbie & Gary Engler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We are extremely happy with our new garage doors and the excellent service provided by Ryan Freeman and Matt Petroff. Precision Door has been a real pleasure to work with and we will certainly recommend them to our friends and neighbors!

Response from Jeffery Ware Business Owner

Thank you Gary for allowing us to service your garage door.

Service: Install Garage Doors

Product: Garage Doors

Al Glagola

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Willoughby, OH 11/20/2013

Our garage door opener just stopped working one day. I called them at 2 in the afternoon and the technician arrived at my home 1 hour later at 3.His name was Prince and he was very polite and business like. He diagnosed the problem and gave me my choices to fix it.I opted to install a new opener with pin pad and 2 hours later the job was complete. The technician explained in detail what he had done and my warranty.I would recommend this company to anyone that needs garage door or opener repair

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Glagola. We provide prompt, courteous and professional service. Prince is new to the team and we have high expectations of him. We really appreciate your business and please call on us for any future garage doors needs.

Service: Garage Door Opener Install

Product: Remotes / Keypad

LAURA CRAVENS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Matt called to let me know he was on his way. Gave me an update on what needed to be done. Repairsa done in a very timely manner

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Cravens. We are pleased we were able to solve your garage door issues.

Service: Garage Door Repair

Product: Springs

Erin Bringman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Amherst, OH 11/19/2013

Z was awesome!!! He was here before the service time. Explained all the different options. And was done within an hour. Thank you so much for excellent product and service. Will definitely come back if the need is there again. Plus having a recommendation from Dennis Willis and Brian McKeown is good too :)

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Bringman. Z understands the value of respecting our customers time. At Precision we want to change homeowners opinion of service providers. We appreciate your business. When I speak to Dennis and Brian I will mention your name. Thanks again.

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Broken Garage Door Spring Repair

Product: Springs

Dombrosky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 11/19/2013

Very good and precision job

Response from Jeffery Ware Business Owner

Thank you for choosing Precision Door

Anthony Wise

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Nancy Hnat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/18/2013

The serviceman was very personable and pleasant, and did a great job on my very dilapidated garage door. Now it works great! Thank you very much.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Hnat. We strive to provide 100% customer service. Thank you for choosing Precision Door.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Repair

Product: Cables

Paul Keppler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I have been a Precision Door customer for a number of years. Everyone I have dealt with at the company has been professional and courteous. In particular, I want to compliment Service Technician Paul Broschk. he has been to my house on two occasions, has always been very friendly and took the time to explain to me the work that he performed and the operation of my door opener. I plan on requesting Paul for any future repairs that are needed. Thanks, Paul Keppler

Response from Jeffery Ware Business Owner

Thank you for your continued loyalty Mr. Keppler. Since Paul has made such a favorable impression with you we will try to ensure Paul is available to service your door.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Opener Repair

Laurel Nolen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedonia, OH 11/18/2013

I was very pleased with your prompt service. The service tech; Zoran Jovanovic could not have been more helpful. Our garage door needed a lot of work to make it perform properly. Mr. Jovanovic explained all the options available; why certain parts needed to be replaced and helped us to choose the best option for our needs. He got right to work and the door is working perfectly. I highly recommend Precision Door. I will definitely recommend your company to anyone that asks. Thanks!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Nolen. We want to provide prompt, professional and courteous service to our customers. One of our goals is to "fix your door right the first", so you never have to worry about it again. We explain how a garage door works and provide different options to repair it.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Garage Door Repair

Product: Springs

Kathryn Reinhardt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/17/2013

The technision arrived on time, clean and ready to work. He was knowledgeable about the rail and spring system of the door. Repairs were completed quickly and in a workmanship manner.

Response from Jeffery Ware Business Owner

Thank you for reviewing your experience with us Mrs. Reinhardt. It is very important for us to arrive on time, professional and prepared. We are pleased your experience was good. Please tell others about Precision Door.

Service: Broken Garage Door Spring Repair

Catherine Kuhel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/17/2013

Prince was very professional and friendly. He took the time to explain how the garage door worked and which parts needed replaced. He presented me with many options on how to fix the problems and explained each one. He was just and overall awesome tech!!!!!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Kuhel. Prince is a recent addition to our team and we feel he will fit in quite nicely. We are committed to great customer service. Please share your experience with friends and family.

Service: Garage Door Repair

Product: Cables

Phyliss Elston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/16/2013

the tech was excellent, clean, courteous and prompt not only did he fix the problem but made recommendations for problems he saw that will arise in the near future great job thanks Matt

Response from Jeffery Ware Business Owner

Thank you for choosing Precision Door Mrs. Elston.

Service: Garage Door Repair

Phil & kathleen Morgan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/16/2013

Wonderful service!! This company really knows how to train its employees. My technician was courteous, knowledgable, and friendly. I will use this company again and would reccomend for anyone's repair and service needs!

Response from Jeffery Ware Business Owner

Thank you Mr. Morgan. We take great measures in hiring the right guys for the position. Please do not hesitate to call Precision for any future garage door needs.

Service: Garage Door Repair

Leslie Zender

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Al Fleming came out to show us new doors and did a fantastic job! He gave us many different options to choose from. We will definitely be ordering and he even made a quick fix to our existing door to make it safer for the meantime. Thanks!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Zender. We are pleased Al was able provide the right door for your home.

Al Fleming

Technician: Al Fleming

Service: Garage Door Repair

Product: Garage Doors

Tom Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Northfield, OH 11/15/2013

I found Precision from Angie's List. I was impressed with the high ratings the company received from customers in my area. I called for help at 9:30am and talked to very pleasant and professional customer service representative named Allison. Allison was able to schedule an appointment that day and gave me a reasonable time window when to expect my technician, Al Flemming. The e-mail I received from the company before my appointment was great. I was able to see a picture of my technician coming to my house in a few hours and read a quick bio. I liked learning a little about Al and how he enjoys his time with his kids (I found this reassuring - believe it or not). Al came to the house right on time, was professional and walked me through what needed done and the price breakdown - all reasonable and easy to understand; no games. Al repaired all the moving parts to the door, including the spings that snapped. The work was completed very quickly (30 minutes). First thing I noticed was how quiet the door opened and closed - amazing. All around, great experience especially considering I called with my problem at 9:30am and was fixed by 2:40pm that day!!! Great job and will be recommending to everyone I know!!!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Johnson. Angie's list is a great referral source for us. Most often we are able to provide same day service. Our customer reps do an excellent job and a very customer oriented. Al is our longest tenured team member and quite knowledgeable. We know the anxiety homeowners experience by allowing a total stranger in their home, hence the picture and biography. Yes, it is very reassuring to know who is coming and to have some background information about them. We value our customers time so it is important that we arrive on time. Our goal is 100% customer satisfaction because our business is largely driven by customers telling others what a great experience dealing with Precision was. Thank you so much for choosing Precision Door.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Springs

Annie Hlad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Love prompt service ... arrived within the hour. Prince, the service tech, explained everything and answered all my questions. He is not only very knowledgeable, but friendly and above all a real professional. He completed the job pronto and instilled confidence in me that my door is now working properly. His suggestions on future maintenance will help keep it that way. - I'm a repeat customer, always pleased with the service I get at Precision Door.

Response from Jeffery Ware Business Owner

Thank you for your continued loyalty Mrs. Hlad. Arriving on time shows our customers that we also value their time, it is a sign of respect. Being prompt is one of many things that separate us from our competitors. Please tell others about us.

Service: Broken Garage Door Spring Repair

Product: Springs

Becky James

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/13/2013

professional, organized website Precision Door was extremely professional. The entire team--including the employee who answered the phone the day we called met all of our expectations. The team made themselves readily available to answer any questions. We received same day service for an evaluation on a Saturday with no extra charge given a weekend day. We were immediately emailed confirmation of appointments. My family felt very safe having photos that were easy to show to each member of the family of who would be presenting to the door. The vehicle was well-marked. Al Fleming was very courteous any time we called, and promptly returned our calls. He was efficient and very informative to us about the repair. The technology of payment was fast and convenient. We would recommend this company to any of our friends.

Response from Jeffery Ware Business Owner

Thank you for this awesome review Mrs. James. Everything you mentioned are what set us apart from our competitors. We want our customers to have peace of mind. The pictures and background check help relieve some of the anxiety a homeowner may have about a stranger coming to their home. We are pleased Al was ale to solve your problem.

Al Fleming

Technician: Al Fleming

Service: Garage Door Opener Repair

Product: Garage Door Opener

Bill Levine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 11/13/2013

Anthony Wise was very personable, efficient and answered all my questions! I purchased a new garage door opener with remotes and keypads. I would definitely recommend Precision!

Response from Jeffery Ware Business Owner

Thanks for taking to post this review Mr. Levine. We feel the same about Anthony. He represents us quite well. 100% customer satisfaction is our goal

Anthony Wise

Technician: Anthony Wise

Service: Garage Door Opener Install

Product: Remotes / Keypad

Joe Piccolo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Bill did a great job, just like the last time he was out to fix our other spring. We couldn't be happier. Thanks! Joe

Response from Jeffery Ware Business Owner

Thank you for your continued loyalty Mr. Piccolo. We really appreciate your business.

Service: Broken Garage Door Spring Repair

Product: Springs

Roy Speer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Paul was prompt and knowledgeable and personable. He was professional and explained to me everything I needed to know about the repair and costs. I would recommend this company to anyone who needs their expertise.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Speer. We do our best to provide prompt, professional and courteous service to all of our customers. Please share your experience with others.

Paul Broschk

Technician: Paul Broschk

Service: Broken Garage Door Spring Repair

Product: Springs

jennifer clawson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/12/2013

Bill was knowledgeable, professional, and friendly. I had quite a few problems with my garage door opener, and Bill was able to take care of all of the issues.

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with Precision and Bill. We are pleased Bill was able to solve the issues. Please tell others about Precision Door.

Service: Garage Door Opener Repair

Product: Springs

DOROTHY FENNELL

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon, OH 11/12/2013

I have been very pleased with the service from Precision. I think you should know that is quite an accomplishment. I spent 30 years doing purchasing for large and small companies so I am not necessarily easily pleased. I have been treated very well by your people and that unfortunately is a rarity today.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Fennell. Coming from someone that has a business background is awesome. We are battling an uphill struggle because of the stigma attached to service providers. It is very important for us to provide the highest level of customer service possible and to treat our customers with dignity and respect. I guarantee that you will always receive the same treatment. Thank you for choosing Precision Door.

Service: Install Garage Doors

Product: Garage Doors

siok eng

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/11/2013

The main garage door refused to work in the context that my husband was in hospital (in intensive care). I had to get the car out and get to him that day. I called around and Precision responded quickly: despite the typical time interval they give for making a house call (Nov 8, 11am-2pm), the Precision technician came at 11 am once I explained my desperate situation. The service technician was very professional, examined both garage doors, and then came in to speak to us about the "diagnosis" and his recommendations. He changed both pairs of springs plus all the moving parts (now well worn down) in an incredible 60-70 minutes. The garage door is the most silent its been x 7 years and I was able to be driven in my car to my husband in the ICU. Thank you!

Response from Jeffery Ware Business Owner

Thank you for taking time to share your experience with Precision Door. I tell my guys that we are in a position to be someone's hero. This is an example of such a time. Once you explained your situation to Al, he made you a priority. That is true customer service. We pray that your husband is doing better. Thank you for allowing us to be of service.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Springs

Todd Piatt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon, OH 11/11/2013

Great job! Al was thorough and very detailed oriented. Very professional

Response from Jeffery Ware Business Owner

Thanks Mr Piatt. I will certainly let Al know how pleased you were with him. Please share your experience with others.

Al Fleming

Technician: Al Fleming

Service: Garage Door Opener Install

Product: Springs

Rick Sykora

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon, OH 11/11/2013

Great Work! Fast response. My neighbor used your company and gave a great referral. I would definitely recommend your organization. Al Fleming was extremely friendly and easy to talk with.

Response from Jeffery Ware Business Owner

Thank you Mr. Sykora. A referral from a satisfied customer is golden. We are pleased that Al provided you a good experience. Please share that with others. Please do not hesitate to call on Precision Door in the future.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Springs

Clarence Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Professional and plesent. Explained options/costs/warranty. Job done quickly.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Smith. Prompt, professional and courteous service is what we provide. Glad we were able to solve your garage door issue.

Service: Broken Garage Door Spring Repair

Product: Springs

Debra Scolnick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lyndhurst, OH 11/08/2013

We have had Jason do work on our garage remotes and opener before. As in the past, we have been very pleased with the way he handles things. He is fair and takes the time to explain the issue that needs attention. I hope our garage remote control issues are finally fixed and we won't need service for a while, but if we do, I certainly wouldn't hesitate to call on Jason for service. I also was so pleased that he came out the next day, after I called to fix the frustrating issues we had so the problems wouldn't continues.

Response from Jeffery Ware Business Owner

Thank you for your input Mrs. Scolnick. Our ultimate goal is 100% customer satisfaction, hopefully all of our garage door issues are solved.

Service: Garage Door Opener Repair

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Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125