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Read what people are saying
about Precision Garage Door

Precision Garage Door of Cleveland
has received 4810 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Purchase garage springs and a new opener. Was a bit surprised at how much they cost but the technician was superb and explained many things.

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with {Precision Door Mr. Tanski. Our Parts are the very best available and the service we provide is far superior to any other garage door company, so our prices may be a little more than some companies and less than others. What we promise is to fix your door right the first so you don't have to worry about anymore. Cost and value are not the same, as time passes we are certain you will realize the value of doing business with Precision. Thank you for choosing Precision.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had great prompt service from the moment I called until the work was completed. The same day service gave me the confidence to call Precision. The customer sevice on the p phone was very helpful and my technician Anthony was extremly good. He was prompt, explained averything, and very professional.I could not have been more please in choosing Precision for my service. Thank you, Dennis Cahn

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A Response from: Jeffery Ware

Great customer service is the foundation our business is built on. It starts with the initial phone call and continues throughout our contact with the customer. Our technicians are prompt, courteous and very professional. We are very happy that your experience was a good one. Please share that with others. Again, thank you for choosing Precision.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jim did a terrific job, my garage door broke over the weekend and I saw your add through Google, I saw that you were listed with the BBB and Angie's list so I called. The phone rep was very nice and was able to schedule a same day appointment with a call ahead. Jim arrived on time and explained the problem, suggested the repairs that needed and told me the price. Very happy with the service and now my garage door is good as new. Yvette Yaroshak

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Yaroshak. We are pleased Jim was able to solve your garage door issues and also provide you with a good experience. Our goal is to "fix your door right the first time", so you never have to worry about again and for you to be 100% satisfied. Please share your experience with others.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your Technician was very professional, He explained everything about the function of my automatic opener. He fixed the

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A Response from: Jeffery Ware

Thank you for your feedback. We want to educate our customers so they are able to make a well-informed decision about their door. Thank you for choosing Precision.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The young man showed up at the time I was told he would be here, there was actually nothing wrong with my door. It seemed to be sluggish due to the extreme cold temps out lately. He did explain all of the components that make a garage door opener work and their function. Also what I should be aware of to know if there is a problem. Afterward, he made a few minor adjustments to the door and was on his way. I appreciate the explanations in terms I understand. All of my dealings with this company have had positive results!

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Brad and Precision door. We stress to all of our technicians the importance of being totally honest with our customers. The weather can cause doors and openers to act a bit strange sometimes. Please call on us again if you experience any issues with your door. Please share you experience with friends and family.

Brad Buzzelli Service Provided:
Garage Door Repair

Operations Manager: Brad Buzzelli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very nice technician! Very informative and to the point. Will continue to use Precision Door for all my future garage door issues!!

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A Response from: Jeffery Ware

Thank you for your feedback. We are fortunate to have A great group of guys to represent our company. Please continue to allow us to service your door. We appreciate your loyalty.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was quick to diagnose the problem with our opener. He presented his diagnosis to our home warranty company allowing us to receive reimbursement for the cost of the repair. We chose to apply this reimbursement toward the purchase of a new opener. The installation was done quickly and neatly. We received instructions on the use of the opener. The technician was very polite and knowledgeable.

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with both Bill and Precision. We do our best to provide prompt, courteous and expert service to all of our customers. Please share your experience with others.

Bill Adamini Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

What a good job. Anthony explained everything to me, showed me the new parts compared to the old parts which showed me why they were not working. He also took the time to go over everything in the warranty. A very thorough job and I am very happy. Thank you.

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A Response from: Jeffery Ware

Thank you for your the feedback Mrs. O'Leary. We strive for 100% customer satisfaction. Our goal is to educate our customers so they are capable of making an informed decision on repairing their door. Thank you choosing Precision.

Anthony Wise Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Came when promised and fixed my door

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Green. We value our customers time so it is very important to arrive on schedule. Thank you for your business.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was pleased with the propmpt an courteous service that Ryan provided. It was great to be provided service on the day I called, a Saturday. He called and asked if he could come a few minutes before his scheduled time -- great service.

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A Response from: Jeffery Ware

Than you for your feedback. We are glad your experience was a good one. Please call on us for any of your garage door meeds.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Better double check my answers! I'm not sure The technician was very personable and polite. He explained what the problem was and gave me a few options that would solve the situation. He worked diligently and the job was completed in a timely manner. He encouraged me to call if I any questions or problems. I would highly recommend this company to friends and relatives. Thanks!

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Al and Precision. We strive to provide the best customer service possible to all of our customers. Thank you choosing Precision.

Al Fleming Service Provided:
Garage Door Opener Install

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ryan did a great job selling us the new door, and then installing the door as well. He is truly an asset to your company, and we will pass the word about Precision's high quality products and people. One detail left unattended is the manufacturer's statement that the door is insulated and qualifies for the renewed 10% tax credit passed with the recent Fiscal Cliff vote. Please mail/email that to us... thanks again

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A Response from: Jeffery Ware

Thank for your feedback Mr. Kaiser. Our technicians are very professional and extremely knowledgeable about garage doors. Please do pass the word. I will retieive that information and get it to you. Thank you again for choosing Precision Door.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I needed a reapir on a broken spring asap. I called Precision and they were at my house a few hours later. Anthony did a great job and was finished within an hour. Anthony was professional and courteous and I will definitely call Precision again. The service is excellent.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Mettler. We are pleased your experience was good. We pride ourselves on same day service. Our goal is 100% customer satisfaction. Our technicians have to be professional and courteous because that is what drives our business. Please share your experience with others.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service technician (Bill) phoned thiry minutes before his arrival and arrived in thirty minutes. He arrived with the parts needed for the job (new door opener, parts to repair door and required tools) and completed the job in a professional manner. He was knowledgeable about all components and very customer friendly. He was one of the best service technicians that we have had during the forty years that we have lived in Shaker Hts. Precision was excellent overall: the website was excellent, the bios on the service technicians was outstanding, the product information was very useful and the service was unexpectedly good (contacted on Saturday afternoon and work commpleted on Sunday morning). [We called Action Door at the same time as Precision. Action scheduled us for a callback on Monday (today) -- needless to say, Action lost our business because the work is done!] We will recommend Precision to any of our friends and neighbors who need garage door service.

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A Response from: Jeffery Ware

What an awesome review. Thank you so much your feedback. A review like this shows me are doing a good job.

Bill Adamini Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sievers had installed and serviced the door, and I called them. My wife wanted to call you. I got to a voice mail at Sievers, and after 3 hrs. with no reply, I called you after 4 00 PM to make an appointment. and was surprised when it was done within 2 hours. Bill said we'd need springs soon; the Family Chief said we'd wait until then. Everything went well and quickly. Wm. Mast

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Mast. Our quick response time is one of many things that separate us from other garage door companies.

Bill Adamini Service Provided:
Garage Door Repair

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service tech (Anthony) was on time, friendly, and professional. It was the first time I have used your company

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A Response from: Jeffery Ware

Thank you for taking the time to review your experience with Precision. Please do not hesitate to call on us again.

Service Provided:
Garage Door Opener Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had your company come out and replace sensors first, and the technician noticed that our springs new not working and showed how this is a safety hazard. We had all work performed by Precision and will recommend them to anyone I know for good, professional and honest work.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Cruzado. We do our best to educate our customers about how a properly operating garage door should work. Very wise of you to go with Anthony's recommendation. We hope that experience many years of trouble-free use.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was looking for a repair service. I google and your advertisement (24/7 service, professional technicinas / repair within 4 hours....) convinced me to go with Precision You definitely have provided a 5 star service.

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A Response from: Jeffery Ware

We actually provide 24-hour emergency service. We are glad your experience was a good one. Thank you for choosing Precision.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision for its quick service and employee background check. When Matt arrived at my house (at the time I was told he would), he easily and accurately diagnosed the problem with my door, fixed it quickly, and even had a remote for me to replace my broken one. I was extremely pleased with his service and will highly recommend Matt and Precision to family and friends.

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A Response from: Jeffery Ware

Thank you for your feedback. We strive for 100% customer satisfaction. Please do recommend us to friends and family.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Resonse Time and service was imporant to me.Rebuild Package was the work performed.

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A Response from: Jeffery Ware

Thank you for reviewing your experience with Precision. We value our customers time. Our goal is fixing the door right the first time and 100% customer satisfaction. Thank you for choosing Precision

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was a great technician, friendly and reliable. We love our new garage door opener.

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A Response from: Jeffery Ware

We hear those exact words from many customers about Matt. He is a huge asset to our company. Please do not hesitate to call on us in the future.

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They are on time, polite, efficient, and clearly explain all the options with no hidden fees

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A Response from: Jeffery Ware

All of the above mentioned qualities are what separate us from our competitors. We want to educate our customer so they are able to make a wise decision about their garage door repair.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional and thorough. Thanks for quick service.

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A Response from: Jeffery Ware

Thank you for your feedback. We always put the customer first.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door spring broke early on a cold winter's morning. I called at 7am, talked to a pleasant girl, and had a service tech at my door by 8:30am. Job completed in under 2 hours, buy a very nice, hard working, competent tech, Matt.

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A Response from: Jeffery Ware

Thank you for your feedback. We value our customers time very much and want to provide the fastest and best service possible to you. Please share your experience with others.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The young man came to my home, identified himself, found the problem with my door, showed me and explained everything in terms I understood, and fixed my door! We have had the new door for just under a year and I have nothing but good things to say about this company and it representatives. The young man was polite, and knowledgeable about his job. He also cleaned up everything when he was finished. All I had to do was put the vehicles back in the garage and close the door. I am very pleased and will recommend not only your company...but this tech as well to all my friends. Thank You!

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Evans. Our goal is 100% customer satisfaction. Seems as if Provided just that. Thank for choosing Precision and by all means tell our friends and family about us.

Brad Buzzelli Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Operations Manager: Brad Buzzelli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

First of all I was able to get next day appointment. On day of appointment I was called and asked if they could come earlier, Yea! Ryan was very polite, easy to understand and thorough. The spring replacement included adjustments to my door that I did not know I needed. I no longer hear the wind howling through the door. Being able to see pictures and names of the technicians on line was a nice touch. Great experience!

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A Response from: Jeffery Ware

We really value our customers time. Ryan is extremely polite and quite the professional. We are glad we were able to solve your issues.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you so much for prompt service. Brad was my tech and I cannot say enough about his knowledge and explanations were excellent. You have a great employe in him.i will recommend your company to everyone I know

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A Response from: Jeffery Ware

Thank you very much Mrs. Sura. We are coming to realize how truly valuable Brad is, very polite and knowledgeable. Tell others about Precision.

Brad Buzzelli Service Provided:
Garage Door Opener Repair

Product:
Springs

Operations Manager: Brad Buzzelli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you so much for prompt service. Brad was my tech and I cannot say enough about his knowledge and explanations were excellent. You have a great employe in him.i will recommend your company to everyone I know

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Brad Buzzelli Service Provided:
Garage Door Repair

Operations Manager: Brad Buzzelli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was able to come on the day I requested service. Our old garage door opener was about 12 to 15 years old and the circuit board went. Matt explained everything to us and we went with a LiftMaster garage door opener.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Callas. Our job is to educate our customers so they are able to make the best possible decision about their garage door. Matt does a very good of explaining that to the customer. Thank you for choosing Precision.

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt and courteous service. Scheduled appointment for next day and on Saturday. The springs work well and the tech took time to check operation of the door before leaving.

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A Response from: Jeffery Ware

Thank you for taking the time to review your experience with Precision and Jim,your tech. We pride ourselves on prompt and courteous service. It is one of the many things that separate us from our competitors. Thank yu for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125