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Precision Garage Door of Clevelandhas received 5009 reviews, averaging 4.93 Stars:
Westlake, OH
Thank you for reaffirming what we know about Matt. We are pleased your experience was a good one. Enjoy your brand new garage opener. Please tell others about us.
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Rocky River, OH
Anthony did a great job in promptly replacing the broken spring coils in my garage door opener and lubing the hinges. He was punctual and made me feel good about Precision honoring their lifetime warranty...I paid only for the labor. I would recommend Precision to anyone who needs to have a garage door either replaced or repaired. Sincerely, Russ Molnar
- Russ Molnar
Thank you for your feedback Mr. Molnar. We stand behind our lifetime warranty. Please don't hesitate to call on us for any garage door issues.
North Ridgeville, OH
We were in a pinch because the garage door broke the day before we were having a graduation party. The Technician got here and finished the rebuild in time for our 2:00 party! Paul was very friendly and also knowledgeable. Thank you Paul!
- Kim Bokisa
Thank you for reviewing your experience with Paul Mrs. Bokisa. We are happy we were able to come to your rescue. We hope the party went well. Please share your experience with friends and family.
Cleveland, OH
I found about Precision Door through our membership with Angie's List. The technician, Anthony Wise, arrived early, after calling ahead to see if that was okay. He explained the company, its goals, and the issues with the garage door. I had some budgetary concerns about additional work that was recommended; but the information provided, as well as the current discount, clearly showed that I would save money in the long run. All of the work was done quickly and Anthony was professional and personable. I am very satisfied and have already recommended the company to a friend. Thank you!
- Joan Meggitt
Thank you taking to review your experience with Precision Door and Anthony Mrs. Meggitt. You made a wise decision in following Anthony's recommendation. Our goal is for you to have some peace of mind that your door will work every time you press the button. thank you for choosing Precision and for recommending to others.
Beachwood, OH
Our technician, Bill Adamini, was superb. He installed temporary springs to replace our broken ones so that we could use our garage while waiting for our new doors. Installation was fast and clean. And our new doors look great!
- Clayton Heydorn
Thank you for your feedback Mr. Heydorn. Superb is quite a superlative, I don't believe that adjective has ever been used to describe one of our guys before. It tells us that we are getting it right. Our goals are to "fix your door right the first time and for you to be 100% satisfied. I will be sure to tell Bill. Thank you for choosing Precision and please tell others about your experience with Precision Door.
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Painesville, OH
My garage door came off the rails of the opener mechanism. My technician Anthony was very quick and responsive, accurately diagnosing the problem and fixed it, even over the holiday weekend. When a secondary problem arose he quickly determined what the problem was and fixed that as well. The guarantee that came with the fix is great. Thanks!
- Erin Carlton
Thank you for taking time to review your experience with Precision and Anthony. We try to provide prompt and professional service to all of our customers, even on most holidays. Our goal is 100% customer satisfaction.
Cleveland, OH
Hello, Anthony Wise came and installed a new garage opener at my house on 7/1/2013 at approx 9:10. It was late but he didn't mind doing the work. He was very pleasant and explained the difference between the 2 garage door openers he had on his truck. Once I decided he went to work. He apologized because it took longer than expected. Here it was at 10:20pm and he is apologizing to me because it was taking him longer than he thought it would. I told him nothing ever goes right and I appreciated him doing this so late. When he was done he helped my roommate program her car for the remote. It took him no time at all to figure it out. It was very refreshing to have a service technician that was pleasant, happy and more than willing to go above and beyond what his job was. He is an asset to your company. I have used another company for my garage needs but have recently been very unhappy with the services they have been providing. With the pleasant experience that Anthony conveyed on behalf of your company, you have a new customer. I did not receive an assessment card but wanted to express how pleased I was with Anthony. Thanks for the copy of the invoice as well.
- Rita Seuffert
Thank you Mrs. Seuffert. Anthony reflects the spirit of our business. We put our customers first. Our goals are to "fix your door right the first time" and for you to be 100% satisfied. Sometimes we need to go the extra mile in order for that to happen. As a result of the service you received I will hope that we will become your service company of choice from now on. Thank you for allowing us to be of service to you.
Westlake, OH
Paul did a full reconditioning of door. Rollers, cables, end plates, springs, bearings, etc. Paul was professional, nice, hard working and informative. High recommendation for Paul.
- John Solecki
Thank you for your feedback Mr. Solecki. We are pleased Paul was able to provide a good experience for you. Please share that experience with others
Strongsville, OH
Our garage door spring and cables broke on a Saturday at 11:00 am, the day before we were hosting a family picnic. I found Precision through the internet and was able to book an appointment for later that afternoon. An email was received prior to the appointment with a picture of the technician that would be coming to our house. There was a coupon on the website that provided a free service call. Jason, a very personable and knowledgeable technician, showed up early and completed the whole job in less than an hour. And we got a lifetime warranty on the spring and cables. Precision is one first class company and helped make our weekend. I highly recommend Precision.
- Catherine Poulsen
Thank you for this awesome review Mrs. Poulsen. These are the situations that allow us to really stand apart form our competitors. Our technicians are professional, knowledgeable and courteous. We value your time. We hope your family picnic was a smashing success. Thank for choosing Precision Door and please tell others about us.
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Kamm's Corner, OH
The Precision Door Service lives up to its 5 star rating in my opinion. I made my service appointment early after viewing there well designed website. Minutes later the confirmation for this appointment was confirmed by email. The service representative
- Rick Ruffner
Thank you for reviewing your experience with Precision Door. We do our best to live up to our reputation.
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Euclid, OH
I choose Precision based on the ratings from the BBB and of hearing the name probably from local home improvement shows. The spring broke and Anthony came out and suggested at the cost of the spring I probably should replace the whole door, in which, because of it's age and knowing I've had wires replaced already, snow coming in the crakes in winter, I agreed. Anthony took the time twice to show me my choices. Ryan came and installed the door to perfection. Ryan's ease and talking me though what he was doing was excellent. The door looks fantastic if I may so so myself. Oh, your web page of employees is really a nice feature, set's a sense of ease right from the start.
- Francis Bruney
Thank you for allowing us to solve your garage door issues. We are very fortunate to have such an amazing group of guys under our employ. Our business is 100% customer satisfaction and the guys really get it. Our website is designed to give our customers some peace of mind. We hope you enjoy your new garage door for many years.
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North Ridgeville, OH
Installation was Really good and nice people to work with.
- Matt Day
Thank you for your feedback Mr. Day. We want to leave a favorable impression on our customers. Enjoy your new belt drive opener.
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Technician: Paul Broschk
Strongsville, OH
Paul is an excellent serviceman. He was very knowledgable. Work was done in a timely manner. Thank you. Russ B
- Russell Ballado
Thank you Mr. Ballado. We share your opinion about Paul, he is very affable and does an excellent job.
Parma, OH
I called Precision because you were the ones that installed the garage door almost 7 years ago. The service was excellent and Paul was very personable.
- June Smith
Thank you for your feedback and also your continued loyalty. We will continue to strive to provide the highest level of customer service possible. Please do not hesitate to call us for an of your garage door needs.
Parma Heights, OH
Selected Precision Door primarily because of good reviews on Angie's List. Called and got an appointment for the same day and was given a time window for the service. The service technician, Matt Petroff, called ahead and gave me a more exact arrival time. Matt was on time, courteous, and professional. He told me what the problems were with my garage door and explained to me all the repair options available to me and the associated costs, from fixing the immediate problems to doing a complete rebuild of the important components of the door. Matt did a good job of fixing my garage door and now it works great.
- Jack
Thank you for your feedback Mr. Stanphill. Angie's List is an excellent referral source for us. In some cases we are able to provide same day service. Our technicians have learned to value our customers time, so we try to maintain a tight window. Matt does an exceptional job of representing our company. Thank you for allowing us to service your door.
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Cleveland, OH
Hello, Anthony Wise came and installed a new garage opener at my house on 7/1/2013 at approx 9:10. It was late but he didn't mind doing the work. He was very pleasant and explained the difference between the 2 garage door openers he had on his truck. Once I decided he went to work. He apologized because it took longer than expected. Here it was at 10:20pm and he is apologizing to me because it was taking him longer than he thought it would. I told him nothing ever goes right and I appreciated him doing this so late. When he was done he helped my roommate program her car for the remote. It took him no time at all to figure it out. It was very refreshing to have a service technician that was pleasant, happy and more than willing to go above and beyond what his job was. He is an asset to your company. I have used another company for my garage needs but have recently been very unhappy with the services they have been providing. With the pleasant experience that Anthony conveyed on behalf of your company, you have a new customer. I did not receive an assessment card but wanted to express how pleased I was with Anthony. Thanks for the copy of the invoice as well.
- Rita Seuffert
Thank you for your feedback Mrs. Seuffert. We want to exceed our customers expectations regarding customer service. Anthony is an excellent representative of Precision Door and we truly appreciate his contribution to our goal of providing 100% customer satisfaction. Regardless of which technician services your garage I can assure you, you will receive that same level of service that Anthony provided. Again, thank you for choosing Precision Door.
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Technician: Anthony Wise
Cleveland, OH
Matt was very professional and took time to explain everything. I had a lot of questions and he addressed all of them. He did a great job and completed the job in a timely manner.
- Sarah Firestone
Thank you for taking time to share your experience with Precision Door and Matt. Our goal is to make sure our customers are 100% satisfied and to fix your door right the first time.
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Solon, OH
I was very pleased with the prompt, couteous and professional service I received. The quality of the hardware was much better than that originally installed on the door.
- John Myles
Thank you for your feedback Mr. Myles. We are very happy Zoran was able to provide a pleasurable experience for you. Please tell others about Precision Door.
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Technician: Zoran Jovanovic
Cleveland, OH
Excellent service on a Sunday afternoon, in an emergency situation, with my cars trapped at home. Very professional, fast and courteous service.
- Sotero Peralta
Thank you for your feedback. This is a very good sample of the work our techs do and also how our company operates. Please share your experience with others.
Solon, OH
Bill came in on time and did a good job on explaining the new product. The work was done onsite. Bill was efficient and courteous. Highly recommended.
- Yisenj Xiang
Thank you for your feedback. We appreciate your business. Please tell others about your experience.
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Avon Lake, OH
We were having problems with our garage door. Precision was able to get us an appointment with a technician within 2 days. Matt called and asked if he could come early, which was actually much better for me. He was prompt, courteous, very professional, and helpful. He gave me all my options, answered questions, and gave me a recommendation based on what I was looking for. I couldn't have asked for better service, I am very happy with my experience, and my garage doors work great now!
- Andria Sched
Thank you for reviewing your experience with Precision and Matt. Our goals are to fix your door right the first time and for you to be 100% satisfied. Matt is one of our best technicians and does an exceptional job of relating to his customers. Please share your experience with others.
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Beachwood, OH
Anthony was professional. He changed the rollers, the springs (which I did not realize were broken), and assisted in recoding the password on the garage. I recommend him.
- Emmitt Jolly
Thank your for your feedback Mr. Jolly. We do our best to provide prompt, professional. Please do recommend us to those in need of garage door service.
Berea, OH
The technician was great! He was knowledgable, friendly, professional!
- Paul Hartsel
Thank you for your feedback. Matt is a very good technician. As you said knowledgeable, friendly and professional.
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Euclid, OH
This morning my garage door would not open due to a broken spring. I called you around 9:00 AM to see if someone could come today and was given an appointment 12:00 to 3:00. Less than 2 hrs later your technician, Zoran,called to ask if it was OK to arrive early which I appreciated. After reviewing my problem door, he clearly explained my options. I chose the complete overhaul since my garage door is old and many parts were wearing out. Zoran was knowledgeable, polite and thorough in completing the repairs. Thank you.
- Edna Derricott
Thank you for taking time to write about your experience with Precision and Zoran Mrs. Derricott. We try to provide the best customer service by calling ahead, explaining to customer what the problem is, giving the customer different options on repair while being courteous and professional. We are pleased Zoran represented us well. Thank you for your business.
Independence, OH
Did a fine job for a fair price. thanks
- Dino Macerelli
Thank you for your feedback Mr. Macerelli. We appreciate your business.
Independence, OH
Paul was very professional. Explained work concisely. He did a fine job, and I couldn't be happier. Replaced torsion springs, bearing plate, cable and rollers.
- Dave Wiltshire
Thank you for your feedback Mr. Wiltshire. Paul is one our newest techs and has shown constant improvement since he came on board. We expect him to be one of our best.
Cleveland, OH
Service provided on 6/24/13 and was better than excellent. Knowledgeable, professional and competent technician. I could not have asked for a better service. If only all business had a representative like Bill, (including my own field which is health care), trying to get things done would be a pleasure not a punishment.
- George Smith
Thank you for writing this awesome review regarding your experience with Bill. We put a lot of emphasis on bringing the right people in. People that will represent our company in the best light. Your review tells me we are definitely finding the right ones. Thank you very much.
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Avon, OH
Technician was prompt and did an exceptional job We are very satisfied.
- Chris Hazinakis
We are glad Zoran was able to provide a good experience for you.
Avon, OH
Jason, the precision technician, was Professional,knowledgeable and friendly.I called for a broken spring and he explained all my options for repair. He was skillful and efficient.I choose a rebuild package and feel secure I will have no future problems.
- Debbie Ward
Thank you for taking time to review your experience with Precision and Jason. We guarantee all the work and labor, so if you do experience any issues do not hesitate to call Precision.
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Cleveland, OH
I was well pleased with the work and concern of Matt while he was working on the problem. He and the company that stands behind him were a pleasure to deal with and helped to reinforce the idea that good people still work hard for the customer.
- Gary DeRocco
Thank you for your feedback Mr. DeRocco. Our goal is 100% customer satisfaction. We feel the same about Matty, as well as our other technicians. We hire only the best people and provide all the tools necessary for them to go out and provide the highest level of customer service possible. Please recommend us to those people in need of garage door repair.
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Timely, communicative tech. Overall well done start to finish.
- Stephen Hark