4.9 1 2 3 4 5 5,280 Reviews

From Cleveland Homeowners

Garage Door Repair in Greater Cleveland - Page 136

Precision Garage Door

Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cleveland FREE Service Call With Garage Door Repair over $150

Serving Cleveland

Proudly serving the Greater Cleveland community with same day service.

Service truck

Local Garage Door Repair in Greater Cleveland

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Cleveland

Serving Cleveland

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland earns strongly positive customer sentiment across the greater Cleveland area. Reviewers consistently praise the company for fast scheduling, same-day and next-day availability, and technicians who arrive on time, explain the work clearly, and complete repairs or installations efficiently. Customers also frequently highlight professionalism, friendliness, honesty, and thorough workmanship, along with a sense of trust built through repeat service and clear recommendations. Many reviews mention fair or reasonable pricing and appreciate that the team offers options without pressure, making the overall experience feel smooth, reliable, and customer-focused.

What Customers in Your Area Mention Most

Responsiveness (420) Customers repeatedly praise the company for quick callbacks, rapid dispatch, and getting service scheduled promptly, often the same day or within hours. Professionalism (394) Reviewers consistently describe technicians and office staff as professional, courteous, respectful, and easy to work with. Expertise (318) Customers frequently note that technicians are knowledgeable, skilled, and able to diagnose problems quickly while explaining the issue clearly. Speed (287) Reviews commonly highlight fast repairs and installations, with many jobs completed in under an hour or within a same-day visit. Communication (261) Customers value clear explanations, arrival updates, option walkthroughs, and straightforward communication before and during the work. Friendliness (248) Technicians and office staff are often described as friendly, pleasant, kind, and personable, which customers say makes the experience easier and more comfortable. Reliability (217) Many reviewers say Precision is dependable and consistent, with repeat customers returning because the company shows up as promised and gets the job done right. Workmanship (203) Customers praise the quality of repairs and installations, often saying doors, openers, springs, rollers, and related parts were fixed cleanly and working better afterward. Pricing (146) Reviewers often mention fair, reasonable, or competitive pricing, and appreciate receiving quotes or cost details upfront before work begins.

Recent Reviews from Cleveland

Greg Stetz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon, OH 12/06/2013

Z arrived on time and did an excellent job. Worn parts were replaced with new, higher quality parts. The old parts, supplied by the builder of our 10 year old house, were cheap junk and were replaced. Thanks for taking the time to explain all my options.

Response from Jeffery Ware Business Owner

We appreciate your feedback Mr. Stetz. We do our best to provide prompt, professional and courteous service to our customers. Please tell others about your experience with Precision Door and Z.

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Broken Garage Door Spring Repair

Product: Springs

Robert Laycock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We called for a non-emergency repair and set an appointment for the next day. The technician arrived promptly, fixed our problem, was friendly and explained everything. We had been using Genie but have decided to use Precision from now on.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Laycock. We appreciate that you have decided to have us as your garage door company of choice. We want our customers to have a pleasurable experience.

Service: Garage Door Opener Install

Product: Remotes / Keypad

Linda Silver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/05/2013

Prince Robinson was prompt, personable, and professional. He knew your product, promoted your company, explained what he was going to do, and completed the work satisfactorily. We were very pleased with the service he gave us and consider him a credit to your company.

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with Prince Mrs. Silver. Obviously Prince made a favorable impression on you. Our technicians should always be prompt, courteous and professional and I want to thank you for reinforcing our belief that he will be an outstanding member of our Precision team.

Service: Garage Door Repair

Gary DeRocco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/05/2013

Matt was and is an outstanding technician. He handled with situation quickly and easily with the result that I am a happy customer..

Response from Jeffery Ware Business Owner

Yes, we agree that Matt is very capable and a valuable member of our team. We are please he was able to solve the problem you were experiencing with your door.

Service: Garage Door Repair

Product: Garage Doors

Dorothy Vallardi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/04/2013

We are quite satisfied and pleased with Paul's professional and our door is working better than ever. I would recommend Precision and Paul to anyone having garage door issues.

Response from Jeffery Ware Business Owner

We appreciate your feedback Mrs. Vallardi. Our goal is 100% customer satisfaction. We are pleased your experience was good. Thank you for choosing Precision.

Paul Broschk

Technician: Paul Broschk

Service: Broken Garage Door Spring Repair

Product: Springs

Kimberly Case

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We called for service in the morning, and by 4:30 our technician, Prince, was here. He called to let us know when he would arrive, and did arrive on time. Though our garage opener system is quite old, he was able to install a keypad to operate the door from the outside. He programmed the keypad to respond to our old system perfectly. We had used Precision at our former home in Bay Village, on numerous occasions, some emergency on weekends. We can't imagine calling any other company. All the technicians have been superb, and the most recent, Prince, continued the excellent service. Thank you so much for your customer service. To elaborate, Prince was a great listener, and with his significant height was able to change the lightbulb in the mechanism, and was patient when I forgot the code I had entered. We were very gratified that we got same day service, though hadn't expected it.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Case. We always stress the value of our customers time. We appreciate your continued loyalty and will always provide you the highest level of service possible.

Service: Garage Door Opener Install

Product: Remotes / Keypad

Nita Ewald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Bill was here to perform repair on our garage door, which involved replacing some parts including the spring. Job was done to our satisfaction.

Response from Jeffery Ware Business Owner

Thank you Mrs. Ewald, our goal is 100% customer satisfaction.

Service: Garage Door Repair

Karl Weisel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/02/2013

Professional, polite service. Parts were on the truck and our garage door was repaired the same day, and operates better than it ever has.

Response from Jeffery Ware Business Owner

Thank you sir for your feedback. These are the things that separate us from our competitors.

Service: Garage Door Repair

Product: Springs

siok eng

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/01/2013

Several weeks ago, in an emergency operation, Al came by to replace our garage door springs and the other moving parts, with professionalism and quality. Our neighbor noticed recently that our garage door would close partially (we had driven off apparently) and re-open. Based on this, we called Precision yesterday and Al came by this morning. After some diagnostics, he made some adjustments and said to call again if this did not help. After sales service differentiates a mediocre company from an outstanding one. Precision's after sales service is impeccable.

Response from Jeffery Ware Business Owner

We really appreciate your feedback Mr. Eng. We stand behind our products and our employees. We also hold them to high standards of service. In these times we want to stand above our competition, so we have to go that extra mile to ensure our customers are completely satisfied.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Springs

Steve Armstrong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kirtland, OH 11/30/2013

Anthony did a great job. Thanks for sending him. I was disappointed that the new spring only lasted 4 years, the old spring we had lasted 20, and it was a much heavier door. I thought it should have been covered under the warranty.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Armstrong. We do offer a package that has a lifetime warranty. I would like to think my technician talked to you about the lifetime warranty.

Anthony Wise

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Product: Springs

Jack Holmes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scheduling a service call was easy and convenient. The technician called before he arrived and was here when he said he would be. He was knowledgeable and easy to talk to about what we needed. He was able to replace our garage door opener in about and hour and even re-programed our Homelink in our car for us. I will definitely recommend Precision Door to my friends and family.

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with Al Mr. Holmes. We want to simplify the process and try to make it convenient for the customer. Please share your experience with others.

Al Fleming

Technician: Al Fleming

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Sharon Horvath

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I chose your company from the yellow pages and what stood out to me was the same day service and 24 hour emergency service. Also your special rate and no extra charge for nights and weekends. I also liked the idea of a lifetime warranty. I also found your call back on the web very reassuring by telling and showing me what your trucks look like and also what the tech who was coming out looked like. My tech was Bill Adamini, and he was very good at his job and also showed how to disingage my garage door so I could lift it in the future. He went over all the parts that needed to be replaced and showed me the old parts so I could judge for myself as to how bad these parts were. I feel he did an excellent job, and I thank him and your company. Sharon

Response from Jeffery Ware Business Owner

Thank you very much Mrs. Horvath, would you be interested in doing a TV commercial for Precision (smile). This is such an awesome review, this is how we want our customers to feel about Precision and all of our technicians. No high pressure sales, more educating and helping homeowner understand how the door should work. Thank you for choosing Precision.

Service: Broken Garage Door Spring Repair

Michael Konstan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bratenahl, OH 11/29/2013

Fantastic Service! I'm a repeat customer (had new openers installed several months ago by Bill Adamini, who was great), and I was a bit leery of getting a technician this time that was relatively new to your business. Prince Robinson proved my wrong! He was very professional and personal. He called ahead and showed up on time. He quickly diagnosed the problem with my garage door, needed a new spring, but I ended up opting for your rebuild package since my doors were about 20 years old (I decided to have both doors done). Prince told me it would take about 3 hours, and he was right on. His work clearly met my high expectations. I wish all technicians and businesses operated as stellar as Prince and Precision.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Konstan. It is quite pleasing to read that the service you received was fantastic. All of our tecnicians are quite competent due to our rigorous training program. We are very careful in selective in our screening of prospective employees. They must possess certain qualities to be considered for this position. Prince was those qualities.

Service: Broken Garage Door Spring Repair

Product: Springs

Terry Lee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/27/2013

I was interested in obtaining estimates for the replacement of a new garage door. Thank yo so much for responding and coming to my home in a timely manner. Your representative was very customer service oriented. Although I was pleased with the service up provided,I am a beast cancer patient,living on a fixed income and as much as I would like to possibly do business with you,I simply cannot afford the quoted price. I have 5 estimates and your quote was twice as much as others I have on hand. Therefore I regret that I must decline your service. Thank you for your time and consideration.

Response from Jeffery Ware Business Owner

We really appreciate your feedback Mrs. Lee. This is a rarity, to receive a review from a homeowner that chose not to do business with us. I applaud you. Please do not hesitate to call on us for any future garage door needs.

Service: Install Garage Doors

Mark Borlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 11/27/2013

Bill Adamini, my service technician, was fantastic! He was extremely knowledgeable, completed the installation fast and made sure I knew how to work all the new equipment ! I will recommend Precision Door to anyone who needs garage door service ! Mark Borlin

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with Precision and Bill. We provide prompt, professional and courteous service to our customers. Please tell others about us.

Service: Garage Door Opener Install

Product: Remotes / Keypad

Bob Ciesick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

we were thrilled with the unparalleled promptness in repairing our garage door. It was completed within hours of our phone call. The garage door works better than ever and we are thankful that it is guaranteed for a lifetime. Thank you for the quality service and your service technician. He was great.

Response from Jeffery Ware Business Owner

Thank you your feedback Mr. Ciesitk. Most often we are able service our customers within three to four time frame, we understand how valuable time really is and want to be respectful of our customers time. Matt does an awesome job and is very customer service oriented. Please share this experience with others.

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Garage Door Repair

Product: Springs

Tisha Shannon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/26/2013

I was excited and overwhelmed with the work that was done. The worker was very pleasant and answered any question that I need help with. He did an awesome job and I would greatly recommend anyone to them.

Response from Jeffery Ware Business Owner

Thank your your feedback Mrs. Shannon. We appreciate your business and please call o us for any future garage door issues.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Repair

Thomas Hathaway

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 11/25/2013

I would give Bill 10 stars if I could; honest, reliable, professional and effective. He has outstanding moral conscious and that's how you build a great team.

Response from Jeffery Ware Business Owner

Thank you for this review. We truly are building a great team and Bill is an important part of that.

Service: Garage Door Opener Install

Product: Remotes / Keypad

William Beckenbach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/24/2013

Technician arrived at the time specified. The problem was diagnosed and a solution was clearly explained. Work was performed in a professional and timely manner. I would not hesitate to recommend Precision Door service.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Beckenbach. We value your time, so it is important that we are prompt. Our goal is 100% customer satisfaction and fixing the door right the first time. Please do tell others about us.

Anthony Wise

Technician: Anthony Wise

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Brian Downey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Anthony did a great job; timely, efficient and knolwedgeable

Response from Jeffery Ware Business Owner

Thank you for taking time to review your technician Anthony.

Anthony Wise

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Product: Springs

Al Taege

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/23/2013

We recieved an estimate the same day it was requested. The assessment was complete, explanation easily to follow and all questions were answered. The written estimate arrived by email an hour later. What more could you ask for?

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Taege. Yes we do all of the above mentioned. I just want to know when do you want your door installed.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Kathleen DeVito

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/22/2013

Wanted to make sure the technician was named!

Response from Jeffery Ware Business Owner

Thank you very much Mrs. DeVito. That is very considerate of you and I am sure Zoran will appreciate this.

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Broken Garage Door Spring Repair

Product: Springs

Kai Wang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 11/22/2013

Precision Dorr Service has great service to the community, responding fast, working flexibily with our schedule.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Wang. We understand our customers are our business. We provide prompt, professional service and try to make it convenient for for you.

Service: Broken Garage Door Spring Repair

Product: Springs

Debbie & Gary Engler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We are extremely happy with our new garage doors and the excellent service provided by Ryan Freeman and Matt Petroff. Precision Door has been a real pleasure to work with and we will certainly recommend them to our friends and neighbors!

Response from Jeffery Ware Business Owner

Thank you Gary for allowing us to service your garage door.

Service: Install Garage Doors

Product: Garage Doors

Al Glagola

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Willoughby, OH 11/20/2013

Our garage door opener just stopped working one day. I called them at 2 in the afternoon and the technician arrived at my home 1 hour later at 3.His name was Prince and he was very polite and business like. He diagnosed the problem and gave me my choices to fix it.I opted to install a new opener with pin pad and 2 hours later the job was complete. The technician explained in detail what he had done and my warranty.I would recommend this company to anyone that needs garage door or opener repair

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Glagola. We provide prompt, courteous and professional service. Prince is new to the team and we have high expectations of him. We really appreciate your business and please call on us for any future garage doors needs.

Service: Garage Door Opener Install

Product: Remotes / Keypad

LAURA CRAVENS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Matt called to let me know he was on his way. Gave me an update on what needed to be done. Repairsa done in a very timely manner

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Cravens. We are pleased we were able to solve your garage door issues.

Service: Garage Door Repair

Product: Springs

Dombrosky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 11/19/2013

Very good and precision job

Response from Jeffery Ware Business Owner

Thank you for choosing Precision Door

Anthony Wise

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Erin Bringman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Amherst, OH 11/19/2013

Z was awesome!!! He was here before the service time. Explained all the different options. And was done within an hour. Thank you so much for excellent product and service. Will definitely come back if the need is there again. Plus having a recommendation from Dennis Willis and Brian McKeown is good too :)

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Bringman. Z understands the value of respecting our customers time. At Precision we want to change homeowners opinion of service providers. We appreciate your business. When I speak to Dennis and Brian I will mention your name. Thanks again.

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Broken Garage Door Spring Repair

Product: Springs

Nancy Hnat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/18/2013

The serviceman was very personable and pleasant, and did a great job on my very dilapidated garage door. Now it works great! Thank you very much.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Hnat. We strive to provide 100% customer service. Thank you for choosing Precision Door.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Repair

Product: Cables

Paul Keppler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I have been a Precision Door customer for a number of years. Everyone I have dealt with at the company has been professional and courteous. In particular, I want to compliment Service Technician Paul Broschk. he has been to my house on two occasions, has always been very friendly and took the time to explain to me the work that he performed and the operation of my door opener. I plan on requesting Paul for any future repairs that are needed. Thanks, Paul Keppler

Response from Jeffery Ware Business Owner

Thank you for your continued loyalty Mr. Keppler. Since Paul has made such a favorable impression with you we will try to ensure Paul is available to service your door.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Opener Repair

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Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125