4.9 1 2 3 4 5 5,293 Reviews

From Cleveland Homeowners

Garage Door Repair in Greater Cleveland - Page 136

Precision Garage Door

Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cleveland FREE Service Call With Garage Door Repair over $150

Serving Cleveland

Proudly serving the Greater Cleveland community with same day service.

Service truck

Local Garage Door Repair in Greater Cleveland

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Cleveland

Serving Cleveland

and surrounding communities

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What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland is praised by customers across Greater Cleveland for fast response, knowledgeable technicians, clear communication, and consistently professional service. Reviews repeatedly mention same-day or next-day help, courteous staff, and repairs or installations that leave garage doors working smoothly again. Customers also frequently note fair or reasonable pricing, easy scheduling, and a low-pressure, straightforward experience from the first call through completion.

What Customers in Your Area Mention Most

Responsiveness (255) Customers consistently praise how quickly Precision responds to calls, often with same-day or next-day appointments and rapid follow-up from the office and technicians. Professionalism (232) Reviewers frequently describe the team as professional, courteous, polite, respectful, and easy to work with from start to finish. Expertise (218) Customers repeatedly highlight knowledgeable technicians who diagnose problems quickly, explain the issue clearly, and handle repairs with confidence. Speed (181) Many reviews emphasize fast repairs and efficient installations, with work often completed in a short visit or within an hour. Communication (167) Reviewers value the clear explanations, arrival updates, written or verbal options, and helpful guidance they receive throughout the service call. Service (154) Customers praise the overall service experience, including helpful office staff, friendly technicians, and a smooth process from scheduling through completion. Friendliness (147) Many reviewers mention kind, friendly, pleasant, and personable staff who make the visit feel easy and comfortable. Trustworthiness (118) Customers often say Precision is honest, upfront, and low-pressure, with technicians who provide straightforward recommendations and do not push unnecessary work. Value (105) Reviewers frequently describe the pricing as fair, reasonable, competitive, or worth the cost, especially when paired with fast, reliable work.

Recent Reviews from Cleveland

Tibor Regele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I just wanted to thank you and your Crew! 5 star! Simply the best!! Professional ,I was in trouble and less then an hour you guys took care of me!! I will recommend you to everybody and always use you guys! Thank you ! And Merry Christmas to you and your crew!

Response from Jeffery Ware Business Owner

Thank you Mr. Regele. From time to time we have the opportunity to be heroes. Please share your experience with others.

Service: Broken Garage Door Spring Repair

Denise Reynolds

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Euclid, OH 12/12/2013

I'm impressed with the service! It's about 10 degrees outside this morning and yet your service tech (Bill) greeted me with a smile and was ready to work on repairing my garage door. He fixed the door and did a safety inspection. He pointed out a couple things that need to be taken care -- and he did this without a heavy sales pitch. I'll definitely call you again and recommend you to friends and family.

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with Precision Doorand Bill. We know the low temperatures will cause garage doors to not function properly, so we are prepared for that. Please do recommend us to others.

Service: Garage Door Repair

Product: Rollers

Guy Rosa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great professional service. Expert installation.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Rosa. Our goal is 100% customer satisfaction.

Paul Broschk

Technician: Paul Broschk

Service: Broken Garage Door Spring Repair

Product: Springs

Paul Schuck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called Precision Door years ago for garage spring replacement and they did a great job, were professional and very competent, so when I needed another garage door serviced; I immediately knew to call Precision Door. Once again; great service and quick dispatch too. Very satisfied...

Response from Jeffery Ware Business Owner

Thank you for your continued loyalty Mr. Schuck. Our goal is 100% customer satisfaction. We will always provide the best possible service.

Anthony Wise

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Product: Springs

Fred Bongiovanni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Best srevice rep I've had in a long time He worked hard and complete and explained everthing to me ..An asset to your company

Service: Broken Garage Door Spring Repair

Product: Springs

Jerome Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 12/09/2013

The service was great and your technician (Prince Robinson) did a nice job on installing my new opener. Will definitely use your company again and refer to others.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Taylor.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

howard wolf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Prnce did an excellent job, he explained all the work that needed to be done, was courteous, prompt and the door is working good as new. Thanks for the service.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Wolf. Customer service is what drives our business.

Service: Broken Garage Door Spring Repair

Product: Springs

Nicole Eberle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/08/2013

Paul was very helpful and accommodating. He did what he could to work around my schedule and was honest and open with us about what was needed. I highly recommend Paul and Precision Door.

Response from Jeffery Ware Business Owner

We appreciate your feedback Mrs. Eberle. Thank you for your feedback Mrs. Eberle. Our goal is 100% customer satisfaction. Hopefully, Paul was able to provide that for you.

Service: Garage Door Opener Install

Amy Newman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Prince didn't an amazing job and was very kind!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Newman. We try to provide prompt, courteous and professional service to our customers.

Service: Broken Garage Door Spring Repair

Product: Cables

Dale Fellinger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Chardon, OH 12/07/2013

Excellent and timely response and service. Responded within 12 hours and made repairs immediately. I had to call back because of another problem and the tech returned within one hour of my call. Would (and already have) recommended your service to others.

Response from Jeffery Ware Business Owner

We really appreciate your business Mr. Fellinger. We provide prompt and professional service 7 days a week. Thank you for recommending us and please continue to do so.

Anthony Wise

Technician: Anthony Wise

Service: Garage Door Opener Repair

diane ventura

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/07/2013

Precision provided me with an email naming my technician and identifying him by picture and bio minutes after making the appointment. Paul arrived promptly in a Precision truck, Precusuib labled clothing and ID, listened to my concerns and went right to work diagnosing my problem. He also provided me with options for future consideration and the rationale for such suggestions. There was no upsell pressure and his demeanor was friendly and reassuring. I am impressed with Precision from my first view of the home page to the wave goodbye to Paul as he drove away!

Response from Jeffery Ware Business Owner

We do all of the above mentioned to remove some of the anxiety homeowners may experience when a stranger enters their home. We encourage our technicians to be courteous and professional. Our goal is to educate our customers so they are able to make the decision about their door. We want it to be a pleasurable experience and want you to tell friends and families about us. Thank you for choosing Precision Door.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Opener Repair

Claudia Marmaros

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 12/06/2013

Thank you for the 5-Star service! I received service the same day I called. Paul was professional, efficient, knowledgeable and extremely polite and friendly. I would not hesitate to recommend Precision to my friends and family for their garage door needs.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Marmaros. We want to provide the highest level of service possible to our customers. We stress the importance of being prompt, courteous and professional to our technicians every day. Our goal is when someones garage door needs service, they intuitively call Precision because a family member, neighbor or friend has told them about their experience with us. Thank you for choosing Precision Door.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Greg Stetz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon, OH 12/06/2013

Z arrived on time and did an excellent job. Worn parts were replaced with new, higher quality parts. The old parts, supplied by the builder of our 10 year old house, were cheap junk and were replaced. Thanks for taking the time to explain all my options.

Response from Jeffery Ware Business Owner

We appreciate your feedback Mr. Stetz. We do our best to provide prompt, professional and courteous service to our customers. Please tell others about your experience with Precision Door and Z.

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Broken Garage Door Spring Repair

Product: Springs

Robert Laycock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We called for a non-emergency repair and set an appointment for the next day. The technician arrived promptly, fixed our problem, was friendly and explained everything. We had been using Genie but have decided to use Precision from now on.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Laycock. We appreciate that you have decided to have us as your garage door company of choice. We want our customers to have a pleasurable experience.

Service: Garage Door Opener Install

Product: Remotes / Keypad

Dorina Neculaescu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jim Boland has great customer service I was informed ever set of the way from the time he was calling customer to set appointment to what needed to be fixed. Which I appreciate so that I could answer any questions that the client had. Georgia Burns Lawrence Management

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Gary DeRocco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/05/2013

Matt was and is an outstanding technician. He handled with situation quickly and easily with the result that I am a happy customer..

Response from Jeffery Ware Business Owner

Yes, we agree that Matt is very capable and a valuable member of our team. We are please he was able to solve the problem you were experiencing with your door.

Service: Garage Door Repair

Product: Garage Doors

Linda Silver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/05/2013

Prince Robinson was prompt, personable, and professional. He knew your product, promoted your company, explained what he was going to do, and completed the work satisfactorily. We were very pleased with the service he gave us and consider him a credit to your company.

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with Prince Mrs. Silver. Obviously Prince made a favorable impression on you. Our technicians should always be prompt, courteous and professional and I want to thank you for reinforcing our belief that he will be an outstanding member of our Precision team.

Service: Garage Door Repair

Dorothy Vallardi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/04/2013

We are quite satisfied and pleased with Paul's professional and our door is working better than ever. I would recommend Precision and Paul to anyone having garage door issues.

Response from Jeffery Ware Business Owner

We appreciate your feedback Mrs. Vallardi. Our goal is 100% customer satisfaction. We are pleased your experience was good. Thank you for choosing Precision.

Paul Broschk

Technician: Paul Broschk

Service: Broken Garage Door Spring Repair

Product: Springs

Kimberly Case

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We called for service in the morning, and by 4:30 our technician, Prince, was here. He called to let us know when he would arrive, and did arrive on time. Though our garage opener system is quite old, he was able to install a keypad to operate the door from the outside. He programmed the keypad to respond to our old system perfectly. We had used Precision at our former home in Bay Village, on numerous occasions, some emergency on weekends. We can't imagine calling any other company. All the technicians have been superb, and the most recent, Prince, continued the excellent service. Thank you so much for your customer service. To elaborate, Prince was a great listener, and with his significant height was able to change the lightbulb in the mechanism, and was patient when I forgot the code I had entered. We were very gratified that we got same day service, though hadn't expected it.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Case. We always stress the value of our customers time. We appreciate your continued loyalty and will always provide you the highest level of service possible.

Service: Garage Door Opener Install

Product: Remotes / Keypad

Karl Weisel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/02/2013

Professional, polite service. Parts were on the truck and our garage door was repaired the same day, and operates better than it ever has.

Response from Jeffery Ware Business Owner

Thank you sir for your feedback. These are the things that separate us from our competitors.

Service: Garage Door Repair

Product: Springs

Nita Ewald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Bill was here to perform repair on our garage door, which involved replacing some parts including the spring. Job was done to our satisfaction.

Response from Jeffery Ware Business Owner

Thank you Mrs. Ewald, our goal is 100% customer satisfaction.

Service: Garage Door Repair

siok eng

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/01/2013

Several weeks ago, in an emergency operation, Al came by to replace our garage door springs and the other moving parts, with professionalism and quality. Our neighbor noticed recently that our garage door would close partially (we had driven off apparently) and re-open. Based on this, we called Precision yesterday and Al came by this morning. After some diagnostics, he made some adjustments and said to call again if this did not help. After sales service differentiates a mediocre company from an outstanding one. Precision's after sales service is impeccable.

Response from Jeffery Ware Business Owner

We really appreciate your feedback Mr. Eng. We stand behind our products and our employees. We also hold them to high standards of service. In these times we want to stand above our competition, so we have to go that extra mile to ensure our customers are completely satisfied.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Springs

Jack Holmes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scheduling a service call was easy and convenient. The technician called before he arrived and was here when he said he would be. He was knowledgeable and easy to talk to about what we needed. He was able to replace our garage door opener in about and hour and even re-programed our Homelink in our car for us. I will definitely recommend Precision Door to my friends and family.

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with Al Mr. Holmes. We want to simplify the process and try to make it convenient for the customer. Please share your experience with others.

Al Fleming

Technician: Al Fleming

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Steve Armstrong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kirtland, OH 11/30/2013

Anthony did a great job. Thanks for sending him. I was disappointed that the new spring only lasted 4 years, the old spring we had lasted 20, and it was a much heavier door. I thought it should have been covered under the warranty.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Armstrong. We do offer a package that has a lifetime warranty. I would like to think my technician talked to you about the lifetime warranty.

Anthony Wise

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Product: Springs

Sharon Horvath

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I chose your company from the yellow pages and what stood out to me was the same day service and 24 hour emergency service. Also your special rate and no extra charge for nights and weekends. I also liked the idea of a lifetime warranty. I also found your call back on the web very reassuring by telling and showing me what your trucks look like and also what the tech who was coming out looked like. My tech was Bill Adamini, and he was very good at his job and also showed how to disingage my garage door so I could lift it in the future. He went over all the parts that needed to be replaced and showed me the old parts so I could judge for myself as to how bad these parts were. I feel he did an excellent job, and I thank him and your company. Sharon

Response from Jeffery Ware Business Owner

Thank you very much Mrs. Horvath, would you be interested in doing a TV commercial for Precision (smile). This is such an awesome review, this is how we want our customers to feel about Precision and all of our technicians. No high pressure sales, more educating and helping homeowner understand how the door should work. Thank you for choosing Precision.

Service: Broken Garage Door Spring Repair

Michael Konstan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bratenahl, OH 11/29/2013

Fantastic Service! I'm a repeat customer (had new openers installed several months ago by Bill Adamini, who was great), and I was a bit leery of getting a technician this time that was relatively new to your business. Prince Robinson proved my wrong! He was very professional and personal. He called ahead and showed up on time. He quickly diagnosed the problem with my garage door, needed a new spring, but I ended up opting for your rebuild package since my doors were about 20 years old (I decided to have both doors done). Prince told me it would take about 3 hours, and he was right on. His work clearly met my high expectations. I wish all technicians and businesses operated as stellar as Prince and Precision.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Konstan. It is quite pleasing to read that the service you received was fantastic. All of our tecnicians are quite competent due to our rigorous training program. We are very careful in selective in our screening of prospective employees. They must possess certain qualities to be considered for this position. Prince was those qualities.

Service: Broken Garage Door Spring Repair

Product: Springs

Bob Ciesick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

we were thrilled with the unparalleled promptness in repairing our garage door. It was completed within hours of our phone call. The garage door works better than ever and we are thankful that it is guaranteed for a lifetime. Thank you for the quality service and your service technician. He was great.

Response from Jeffery Ware Business Owner

Thank you your feedback Mr. Ciesitk. Most often we are able service our customers within three to four time frame, we understand how valuable time really is and want to be respectful of our customers time. Matt does an awesome job and is very customer service oriented. Please share this experience with others.

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Garage Door Repair

Product: Springs

Terry Lee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/27/2013

I was interested in obtaining estimates for the replacement of a new garage door. Thank yo so much for responding and coming to my home in a timely manner. Your representative was very customer service oriented. Although I was pleased with the service up provided,I am a beast cancer patient,living on a fixed income and as much as I would like to possibly do business with you,I simply cannot afford the quoted price. I have 5 estimates and your quote was twice as much as others I have on hand. Therefore I regret that I must decline your service. Thank you for your time and consideration.

Response from Jeffery Ware Business Owner

We really appreciate your feedback Mrs. Lee. This is a rarity, to receive a review from a homeowner that chose not to do business with us. I applaud you. Please do not hesitate to call on us for any future garage door needs.

Service: Install Garage Doors

Mark Borlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 11/27/2013

Bill Adamini, my service technician, was fantastic! He was extremely knowledgeable, completed the installation fast and made sure I knew how to work all the new equipment ! I will recommend Precision Door to anyone who needs garage door service ! Mark Borlin

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with Precision and Bill. We provide prompt, professional and courteous service to our customers. Please tell others about us.

Service: Garage Door Opener Install

Product: Remotes / Keypad

Tisha Shannon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/26/2013

I was excited and overwhelmed with the work that was done. The worker was very pleasant and answered any question that I need help with. He did an awesome job and I would greatly recommend anyone to them.

Response from Jeffery Ware Business Owner

Thank your your feedback Mrs. Shannon. We appreciate your business and please call o us for any future garage door issues.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Repair

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Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125