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Read what people are saying
about Precision Garage Door

Precision Garage Door of Cleveland
has received 4798 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

First off excellent service. Woke up to find springs on door broke and needed to get out of garage. Called precision and were able to get out within 2-3 hours from call. Jason was very helpful and knowledgeable. He was very efficient getting his job done in about a hour and half after he arrived. Will absolutely use company again or recommend to family and friends!!

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Oznowich. We do our best to provide prompt, professional service to our customers. Our goal is 100% customer satisfaction. Please share your experience with others.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very polite and helpful, explained everything thoroughly. Would definitely recommend their services.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Kmet. Our goals are to "fix the door right the first" and before we leave make sure our customers are 100% satisfied. Please tell others about your experience with Precision Door and Anthony.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My son recomended Preciion, they were on time, and very professinal. Anthony Wise, explained all of the problems, and took care of all of them. Now I don't have to worry about fixing my garage door in the middle of winter. My neighbor also needed some work, and Anthony took the time to take a look at her problem. Thank you, Jim

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with us Mr. Krakowski. Our goals are "fix the door right the first time" and for our customers to be 100% satisfied. What we attempt to provide is peace of mind, so you won't have to worry about your garage door. Please tell others about Precision Door.

Anthony Wise Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great Service! Jason is an excellent technician, very informative, proffesional and efficient. I did have an equipment malfunction three weeks after install and Precision door honored the warranty, sent out the same technician next day and our garage door works great. Thank you, Kevin.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Reilly. We agree that Jason represents Precision very well. We hope that you were not greatly inconvenienced before we were able to correct the malfunction. Please share your experience with others. Thanks for choosing Precision Door.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

great lob. thanks

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A Response from: Jeffery Ware

Thank you choosing Precision Door.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

the reason I choose Precision again was becsuse of their QUALITY products and professional amd skilled technicians as well as the way they work with me to get the best price and quarentees

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Minadeo. We hope that you enjoy your new opener and always remain a loyal customer.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Got name from Angie's List. Zoran was courteous, took time to explain things and answer any questions that I had: very professional.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Mueller. Angie's List is an excellent referral source for us. We are pleased Zoran was able to provide a good experience for you.

Zoran Jovanovic Service Provided:
Garage Door Opener Install

Technician: Zoran Jovanovic
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your company was recommended by my sister who was your former client. I was very please with the service, the promptness, efficiency

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A Response from: Jeffery Ware

Many of our customers are the result of "word of mouth". Please share your experience with others.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul did a great job on getting my door working again.

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A Response from: Jeffery Ware

Thank you for taking time to review Precision Door ad Pau Mr. Stachurski. Glad we were able to repair your door.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service - very knowledgeable - extremely good work was done by Paul Broschk I would recommend Precision anytime

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Costabile. We are pleased your experience was a good one. Please do not hesitate to call on us for any future garage door issues.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast, courteous, same-day service (on Sunday, Father's Day). Great experience from the time appointment was called in (Terra) through the repair & invoicing. Professional. Will use again in future.

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with us Mr. Silver. Your review is very short and sweet. We want to provide a memorable experience to our customers.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul did an outstanding job with our garage door repair. He was able to successfully complete the task in a short amount of time and was very informative with my wife and I about everything he was doing! As a first time customer I can say I will be choosing Precision from now on!

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Graney. We encourage our technicians to explain how a garage door and provide the best possible solution. We hope that you will always be a loyal customer.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician returned to fix a new squeal that occurred just after work occurred a few days ago. He quickly diagnosed the problem and it appears to be fixed. Thank you.

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A Response from: Jeffery Ware

Thank you giving us the feedback that helps improve our customer service. We do apologize for not addressing the noise immediately. We thank you for allowing us to service your door.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service technician was excellent. He demonstrated a commanding knowledge of the system. Anthony was on time and completed the repair earlier than expected. The price was fair and Anthony was able to explain and show me why I needed the repairs he recommended. Upon completion of the repair there was an immediate improvement on how the operated. I would be glad to use the Precision again and strongly recommend Anthony Wise as a service technician.

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A Response from: Jeffery Ware

Thank you for your feedback. We agree, Anthony does an outstanding job. We also value our customers time. Our goals are 100% customer satisfaction and to "fix the door right the first time". Please share your experience with friends and family.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very knowledgable friendly, helpfull, explained pricing. Very good experience.

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A Response from: Jeffery Ware

Thank you for choosing Precision Mrs. Klein, we truly appreciate your business. Please tell others about your experience with Precision Door and Bill.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The company was the fastest to respond to an emergency, we trying to leave and the garage door broke. I called that evening at 6pm and the technician was at my door at 10am the next day and had it fixed at noon. The technician was friendly and understood when I could not afford the additional services even though he recommended them. The technician replaced hardware (plates, rollers, act), a cable that broke, and fixed the side of the door that was causing the problem.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. White. It is very important to respond quickly to emergencies. It is just one more of the advantages of calling Precision Door to service your garage door. Our technicians are trained to explain to the customer how a garage door works and to provide options about the problem can be resolved. Please call on us for future repairs.

Paul Broschk Service Provided:
Garage Door Repair

Product:
Cables

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bill Adamini was our technician for this job. He was professional, knowledgeable, courteous, and a great teacher about things garage door! He showed me options, cleaned the work area (which is important to me) and is personable. I am glad to have his cell in order to reach him directly if we need service in the future. Ii will recommend Precision in the future. Thank you. Carolyn, Moreland Hills

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A Response from: Jeffery Ware

Thank you reviewing your experience with Precision and Bill in particular. We have 2 goals we try to accomplish at each call. First, we want to "fix the door right the first time" and secondly, we want our customers to be 100% satisfied". We encourage our technicians to go that extra mile, whether that means cleaning up after themselves or spending another few minutes explaining the workings of the garage door to the customer. We truly appreciate your business. Please tell others about us.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My door was stuck open with a broken cable bracket and the tech came the same day I called to take care of it. I knew my door hardware was old and in bad shape and Jason explained a package where I keep the door and he replaced most of the moving parts. Now its quiet, balanced, and most importantly goes up and down again. He also gave me advice on my other door even though he did not service it. I was impressed!

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A Response from: Jeffery Ware

Thank for taking time to share your experience with Precision and Jason Mr. Belenky. We do our best to provide prompt, professional service to our customers. We are pleased Jason was able to resolve the issues with your garage door. Do not hesitate to call on us in the future if the other door has issues. Thank you for choosing Precision.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had routine maintenance done on the garage door to keep it running efficiently. The technician was upfront with me about the potential cost if a cable goes bad or gets broken. Good customer service and I will continue to use them for my garage door needs.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Hill

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul was knowledgeable and personable. He efficntly addressed the issues we had with the door, specifically the broken spring and deteriorating cables, and we ended up with a quiet and smoothly functioning door. We are hopeful that this repair will last r many years.

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A Response from: Jeffery Ware

Thank you for reviewing your experience with Paul and Precision Door. Our parts are of the highest quality available, so you can rest assured the parts he replaced will not fail. Thank you for allowing us to service your door.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service that Cleveland Garage Doors gave me was excellent. The technician showed up when he said he would and he was very knowledgeable concerning what my garage door needed. The work was completed quickly and the technician explained why my problem occured and how he would address the issue so that it will not happen again. The company accepted my credit card and I was given a packet with helpful information and waranty. Definitely a five star.

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A Response from: Jeffery Ware

Thank your for your feedback Mr. Morales. 100% customer satisfaction is our goal. Promptness, professionalism and expert knowledge are staples of our technicians. We are very pleased your experience was a good one. Please tell others about Precision Door.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bill did an excellent job. He gave a price comparison on wherever to fix our liftmaster door opener or install a new one. We chose to install a new opener and the liftmaster belt drive is so quite and we can hardly hear it compare to te liftmaster chain drive. Bill did amazing work. Bill is honest, hard working, and reliable. Would highly recommend him to others. Thanks again for fixing our garage door. Excellent job Bill.

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A Response from: Jeffery Ware

Thank your for your feedback Mr. Kiderman. Another satisfied customer compliments of Bill. We try to provide the best solution to our customers, so they will have some peace of mind regarding their garage door. Please recommend us to friends and family.

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision did a fantastic job with my garage door repair. They showed up when they said they would, Zann did a super job of inspecting and explaining the the issues with my door and had it fixed in a couple hours. My garage door now works better and is far quietter than it had ever been before. I fully recommend Precision for any garage door repair needs you might have.

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A Response from: Jeffery Ware

Thank you for sharing your experience with Zoran and Precision. Your use of those superlatives in describing that experience speaks volumes to the quality of work and service our technicians are providing. We really appreciate and enjoy our customers. Thank you so much.

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Zoran Jovanovic
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I want to thank Paul for my new garage door. Paul did a wonderful job and I will recommend Precision in the future.

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A Response from: Jeffery Ware

Thank you Mrs. Lusardo, we appreciate your business.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

To my delight your service Advisor, Bill Adamini was very knowledgeable, very courteous and patient in explaining the entire process of installing a new liftmaster and rollers, lubricated the main springs and all other parts that needed attention. Bill worked swiftly and cleaned up after the installation. I would recommend Precision Garage and in particular Bill Adamini. Thank you for a nice experience in taking care of my problem..........Vicki Mayfield

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Mayfield. I don't think my technicians have ever been called service advisors. In actuality, that's what we are. We are very pleased your experience was a good one and please do recommend us to others that are having garage door issues.

Bill Adamini Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was a professional at his job. He arrived earlier than the promised commitment and was efficient in his work. The quality of the parts seem impressive. My garage door is much more quiet when operating. I would also say great job on the confirmation email I received. Overall great job and would recommend your company and Matt to anyone.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Paulo. Another satisfied customer thanks to Matty. We derive great pleasure while reading all the reviews that exemplify the quality of service our technicians provide. We will continue to raise the bar for other service providers.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul did an excellent job...explained why the door was not working properly, what our options were and how long it would take to install a new opener...he suggested we replace the rollers for a smooth and quiet operation...everything is in and working well...he mentioned that I would receive a receipt via e-mail for all the work done and the cost paid...as yet I haven,t received one...

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A Response from: Jeffery Ware

Thank you for taking time to write about your experience with Paul and Precision. You will definitely enjoy our new Liftmaster Belt Drive opener for many years. We recently went paperless and are currently working the bugs out. I am certain you have received your receipt by now. Your feedback will help us in the areas of need.

Paul Broschk Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ryan the Service Technician did a great job. He gave me a couple of options as far as the repair needed/ what could be done to prevent future call outs. Overall very impressed with the service we got.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Ross. We want to explain to our customers how a garage actually works and provide options so that customer can make a well informed decision about the repair. We really appreciate your business and do not hesitate to call Precision for any garage door needs.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

First, they answer the phone, not a recording. Second, I was able to schedule a time for the next day that was convenient for me (not an emergency). Matt actually was there ahead of schedule and called to see if it would be ok, which was actually better for me. He was friendly, courteous and answered all my questions. Would use Precision again without hesitation.

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision Door Mr. Wildey. All of the above mentioned are what separate us from the competition. It is our pleasure to provide service to customers that really appreciate the high level of customer service that we provide. Please share your experience with friends and family. Garage doors usually fail at the most inconvenient time. When it happens we Precision to be the service provide of choice. Thank you again for your business.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Zoran called to say he could come earlier than expected if that would be convenient for me - I appreciated that call, his professionalism and his clear explanations of the problems and the solutions. After inspecting the door he explained what was good and not good about the different door parts on our door and let me make the decision about what parts to replace without any pressure. That Precision Door responds quickly, has a warranty, is very customer oriented and has professional repairmen is a very important asset.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. and Mrs. McDonald. Zoran recently joined our team and coninues to impress us with his customer service skills. Our goal is to "fix your door right the first time" and for you to be 100% satisfied. Please share your experience with others.

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Zoran Jovanovic
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Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125