Read what people are saying
about Precision Garage Door

Jason was a true professional . Showed up on time ,checked out complete system ,explained why the problem occurred and quickly fixed it . I now wish that i had your company put my door

- Jim Cargill

We appreciate your feedback Mr. Cargill. our goal is 100% customer satisfaction. That start with showing up on time, being courteous and being knowledgeable. Please share your experience with others.

Prince was great to work with very professional explained everything he was going to do and performed it in a timely fashion.

- Chris Smerglia

Thank you for your feedback. We want to provide prompt professional service to our customers

All is the best. He realized at once why the door was opening erratically and fixed it right away...about 3 hours earlier than scheduled. Great service!

- Roger Baden

Thank you for your feedback Mr Baden. Al is our most senior technician and is very knowledgeable about garage doors. We are pleased Al was able to solve your issue.

Great service,very satify.

- Walter Mandzuk

We appreciate your business Mr. Mandzuk.

Zoran Jovanovic was my technician. He was courteous and professional. At first, I worried that he was doing more than necessary, but when the job was completed, it was obvious that he had done exactly what was needed. I have two single doors, and will request that he come back in the spring and rebuild the other door. I will recommend this company (and Zoran in particular) to all of my friends.

- Linda Dickey-white

Thank you for your feedback Mrs. White. Zoran is the consummate professional. At Precision we know that the best way to fix a garage door, so you never have to worry about it again is to rebuild it. When we are done the garage door will work better than it ever has. The best part of this is we guarantee it. Please tell others about us.

I just wanted to thank you and your Crew! 5 star! Simply the best!! Professional ,I was in trouble and less then an hour you guys took care of me!! I will recommend you to everybody and always use you guys! Thank you ! And Merry Christmas to you and your crew!

- Tibor Regele

Thank you Mr. Regele. From time to time we have the opportunity to be heroes. Please share your experience with others.

Great professional service. Expert installation.

- Guy Rosa

Thank you for your feedback Mr. Rosa. Our goal is 100% customer satisfaction.

I'm impressed with the service! It's about 10 degrees outside this morning and yet your service tech (Bill) greeted me with a smile and was ready to work on repairing my garage door. He fixed the door and did a safety inspection. He pointed out a couple things that need to be taken care -- and he did this without a heavy sales pitch. I'll definitely call you again and recommend you to friends and family.

- Denise Reynolds

Thank you for taking time to review your experience with Precision Doorand Bill. We know the low temperatures will cause garage doors to not function properly, so we are prepared for that. Please do recommend us to others.

I called Precision Door years ago for garage spring replacement and they did a great job, were professional and very competent, so when I needed another garage door serviced; I immediately knew to call Precision Door. Once again; great service and quick dispatch too. Very satisfied...

- Paul Schuck

Thank you for your continued loyalty Mr. Schuck. Our goal is 100% customer satisfaction. We will always provide the best possible service.

Best srevice rep I've had in a long time He worked hard and complete and explained everthing to me ..An asset to your company

- Fred Bongiovanni

Prnce did an excellent job, he explained all the work that needed to be done, was courteous, prompt and the door is working good as new. Thanks for the service.

- howard wolf

Thank you for your feedback Mr. Wolf. Customer service is what drives our business.

The service was great and your technician (Prince Robinson) did a nice job on installing my new opener. Will definitely use your company again and refer to others.

- Jerome Taylor

Thank you for your feedback Mr. Taylor.

Prince didn't an amazing job and was very kind!

- Amy Newman

Thank you for your feedback Mrs. Newman. We try to provide prompt, courteous and professional service to our customers.

Paul was very helpful and accommodating. He did what he could to work around my schedule and was honest and open with us about what was needed. I highly recommend Paul and Precision Door.

- Nicole Eberle

We appreciate your feedback Mrs. Eberle. Thank you for your feedback Mrs. Eberle. Our goal is 100% customer satisfaction. Hopefully, Paul was able to provide that for you.

Precision provided me with an email naming my technician and identifying him by picture and bio minutes after making the appointment. Paul arrived promptly in a Precision truck, Precusuib labled clothing and ID, listened to my concerns and went right to work diagnosing my problem. He also provided me with options for future consideration and the rationale for such suggestions. There was no upsell pressure and his demeanor was friendly and reassuring. I am impressed with Precision from my first view of the home page to the wave goodbye to Paul as he drove away!

- diane ventura

We do all of the above mentioned to remove some of the anxiety homeowners may experience when a stranger enters their home. We encourage our technicians to be courteous and professional. Our goal is to educate our customers so they are able to make the decision about their door. We want it to be a pleasurable experience and want you to tell friends and families about us. Thank you for choosing Precision Door.

Excellent and timely response and service. Responded within 12 hours and made repairs immediately. I had to call back because of another problem and the tech returned within one hour of my call. Would (and already have) recommended your service to others.

- Dale Fellinger

We really appreciate your business Mr. Fellinger. We provide prompt and professional service 7 days a week. Thank you for recommending us and please continue to do so.

Z arrived on time and did an excellent job. Worn parts were replaced with new, higher quality parts. The old parts, supplied by the builder of our 10 year old house, were cheap junk and were replaced. Thanks for taking the time to explain all my options.

- Greg Stetz

We appreciate your feedback Mr. Stetz. We do our best to provide prompt, professional and courteous service to our customers. Please tell others about your experience with Precision Door and Z.

Jim Boland has great customer service I was informed ever set of the way from the time he was calling customer to set appointment to what needed to be fixed. Which I appreciate so that I could answer any questions that the client had. Georgia Burns Lawrence Management

- Dorina Neculaescu

We called for a non-emergency repair and set an appointment for the next day. The technician arrived promptly, fixed our problem, was friendly and explained everything. We had been using Genie but have decided to use Precision from now on.

- Robert Laycock

Thank you for your feedback Mr. Laycock. We appreciate that you have decided to have us as your garage door company of choice. We want our customers to have a pleasurable experience.

Thank you for the 5-Star service! I received service the same day I called. Paul was professional, efficient, knowledgeable and extremely polite and friendly. I would not hesitate to recommend Precision to my friends and family for their garage door needs.

- Claudia Marmaros

Thank you for your feedback Mrs. Marmaros. We want to provide the highest level of service possible to our customers. We stress the importance of being prompt, courteous and professional to our technicians every day. Our goal is when someones garage door needs service, they intuitively call Precision because a family member, neighbor or friend has told them about their experience with us. Thank you for choosing Precision Door.

Prince Robinson was prompt, personable, and professional. He knew your product, promoted your company, explained what he was going to do, and completed the work satisfactorily. We were very pleased with the service he gave us and consider him a credit to your company.

- Linda Silver

Thank you for taking time to review your experience with Prince Mrs. Silver. Obviously Prince made a favorable impression on you. Our technicians should always be prompt, courteous and professional and I want to thank you for reinforcing our belief that he will be an outstanding member of our Precision team.

Matt was and is an outstanding technician. He handled with situation quickly and easily with the result that I am a happy customer..

- Gary DeRocco

Yes, we agree that Matt is very capable and a valuable member of our team. We are please he was able to solve the problem you were experiencing with your door.

We are quite satisfied and pleased with Paul's professional and our door is working better than ever. I would recommend Precision and Paul to anyone having garage door issues.

- Dorothy Vallardi

We appreciate your feedback Mrs. Vallardi. Our goal is 100% customer satisfaction. We are pleased your experience was good. Thank you for choosing Precision.

We called for service in the morning, and by 4:30 our technician, Prince, was here. He called to let us know when he would arrive, and did arrive on time. Though our garage opener system is quite old, he was able to install a keypad to operate the door from the outside. He programmed the keypad to respond to our old system perfectly. We had used Precision at our former home in Bay Village, on numerous occasions, some emergency on weekends. We can't imagine calling any other company. All the technicians have been superb, and the most recent, Prince, continued the excellent service. Thank you so much for your customer service. To elaborate, Prince was a great listener, and with his significant height was able to change the lightbulb in the mechanism, and was patient when I forgot the code I had entered. We were very gratified that we got same day service, though hadn't expected it.

- Kimberly Case

Thank you for your feedback Mrs. Case. We always stress the value of our customers time. We appreciate your continued loyalty and will always provide you the highest level of service possible.

Bill was here to perform repair on our garage door, which involved replacing some parts including the spring. Job was done to our satisfaction.

- Nita Ewald

Thank you Mrs. Ewald, our goal is 100% customer satisfaction.

Professional, polite service. Parts were on the truck and our garage door was repaired the same day, and operates better than it ever has.

- Karl Weisel

Thank you sir for your feedback. These are the things that separate us from our competitors.

Several weeks ago, in an emergency operation, Al came by to replace our garage door springs and the other moving parts, with professionalism and quality. Our neighbor noticed recently that our garage door would close partially (we had driven off apparently) and re-open. Based on this, we called Precision yesterday and Al came by this morning. After some diagnostics, he made some adjustments and said to call again if this did not help. After sales service differentiates a mediocre company from an outstanding one. Precision's after sales service is impeccable.

- siok eng

We really appreciate your feedback Mr. Eng. We stand behind our products and our employees. We also hold them to high standards of service. In these times we want to stand above our competition, so we have to go that extra mile to ensure our customers are completely satisfied.

Scheduling a service call was easy and convenient. The technician called before he arrived and was here when he said he would be. He was knowledgeable and easy to talk to about what we needed. He was able to replace our garage door opener in about and hour and even re-programed our Homelink in our car for us. I will definitely recommend Precision Door to my friends and family.

- Jack Holmes

Thank you for taking time to review your experience with Al Mr. Holmes. We want to simplify the process and try to make it convenient for the customer. Please share your experience with others.

Anthony did a great job. Thanks for sending him. I was disappointed that the new spring only lasted 4 years, the old spring we had lasted 20, and it was a much heavier door. I thought it should have been covered under the warranty.

- Steve Armstrong

Thank you for your feedback Mr. Armstrong. We do offer a package that has a lifetime warranty. I would like to think my technician talked to you about the lifetime warranty.

Fantastic Service! I'm a repeat customer (had new openers installed several months ago by Bill Adamini, who was great), and I was a bit leery of getting a technician this time that was relatively new to your business. Prince Robinson proved my wrong! He was very professional and personal. He called ahead and showed up on time. He quickly diagnosed the problem with my garage door, needed a new spring, but I ended up opting for your rebuild package since my doors were about 20 years old (I decided to have both doors done). Prince told me it would take about 3 hours, and he was right on. His work clearly met my high expectations. I wish all technicians and businesses operated as stellar as Prince and Precision.

- Michael Konstan

Thank you for your feedback Mr. Konstan. It is quite pleasing to read that the service you received was fantastic. All of our tecnicians are quite competent due to our rigorous training program. We are very careful in selective in our screening of prospective employees. They must possess certain qualities to be considered for this position. Prince was those qualities.