4.9 1 2 3 4 5 5,348 Reviews

From Cleveland Homeowners

Garage Door Repair in Greater Cleveland - Page 132

Precision Garage Door

Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cleveland FREE Service Call With Garage Door Repair over $150

Serving Cleveland

Proudly serving the Greater Cleveland community with same day service.

Service truck

Local Garage Door Repair in Greater Cleveland

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Cleveland

Serving Cleveland

and surrounding communities

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What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland is viewed very positively across Greater Cleveland, with customers repeatedly praising fast response times, same-day availability, and technicians who are knowledgeable, professional, and easy to work with. Reviewers frequently mention clear explanations, honest recommendations, and a smooth start-to-finish experience, along with strong repeat-business and referral sentiment from long-time customers.

What Customers in Your Area Mention Most

Responsiveness (398) Customers consistently praise how quickly Precision Garage Door of Cleveland responds, often noting same-day service, fast callbacks, and technicians arriving earlier than expected. Professionalism (342) Reviews repeatedly describe the team as professional, courteous, polite, respectful, and well-presented from the first call through completion of the job. Expertise (315) Customers frequently highlight technicians’ strong knowledge, accurate diagnosis, and ability to explain what was wrong and what was needed in plain language. Speed (287) Many reviews emphasize quick repairs and efficient installations, with jobs often completed in under an hour or within the same day. Communication (244) Reviewers value the clear communication throughout the process, including call-ahead updates, detailed explanations, and straightforward pricing or repair options. Friendliness (228) Technicians and office staff are often described as friendly, pleasant, kind, and easy to talk to, which adds to the overall customer experience. Workmanship (203) Customers consistently praise the quality of the repair or installation, saying the work is thorough, clean, precise, and leaves doors operating smoothly. Reliability (172) Long-term customers frequently call Precision dependable and trustworthy, noting that the company shows up as promised and remains a go-to choice over many years. Value (139) Many reviewers say the service felt fair, reasonable, or worth the cost, especially when paired with the speed and quality of the work.

Recent Reviews from Cleveland

Donna Lu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 03/07/2014

Done very well...was on time when Zoran call before coming over.

Response from Jeffery Ware Business Owner

We really appreciate your business Mrs. Lu. we are pleased Zoran was able to solve your issue.

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Garage Door Opener Install

Product: Remotes / Keypad

Margo Ondrejech

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 03/06/2014

Thank you for our beautiful new garage door. Ryan did a fantastic job installing it. He worked very quickly. The weather was very cold, but he did his job extremely well. Thanks again for all your help over the last few months.

Response from Jeffery Ware Business Owner

Thank you for your feedback Ms. Ondrejech. It is always good to hear from a satisfied customer.

Service: Install Garage Doors

Product: Garage Doors

Dee Beacham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Euclid, OH 03/05/2014

Anthony Wise arrived promptly at my home and explained and demonstrated what was causing problems with my opener. Since he felt it is was at least 30 years old I had the Lift Master premium Series opener installed. He did a nice job installing, also explaining the opener and cleaning up all the mess. He was pleasant and efficient and hopefully I will have this garage door opener a long time! Also appreciate the prompt service after placing the call and not being told that you were too busy like the first company I called.

Response from Jeffery Ware Business Owner

In most cases we are able to provide same day service and if not, we are able to arrive first thing the following morning. Our technicians are prompt, courteous and professional. We are pleased your experience was a good one.

Anthony Wise

Technician: Anthony Wise

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Kim Hollett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Google comes through again! My garage door failed me on the second coldest night of 2014. Precision answered their phone promptly with a live person no less! I was considered an emergency because my car was stuck inside. They arrived within the hour and Al was done and gone within 45 minutes. Considering the original unit was 15 years old, the replacement (cost and warranty) were well worth it. Excellent.

Response from Jeffery Ware Business Owner

You will always talk to live representative when call Precision. We provide prompt professional service regardless of weather conditions. We are pleased you chose our lifetime warranty package which we stand behind %100.

Al Fleming

Technician: Al Fleming

Service: Garage Door Opener Repair

LAURA CRAVENS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service was prompt as always. So glad that I chose this company over 10 years ago. Have always been treated with courtesy no matter how minor the problem was. Everyone still marvels at how super quiet my garage door sounds opening & closing.

Response from Jeffery Ware Business Owner

First, let me commend you for being a loyal customer. No matter which technician comes to your home we can guarantee you will always be treated with the same courtesy you have become accustomed to from Precision Door.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Rita Siwik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

New garage door openers and door repair. Technician Jason was a #5.

Response from Jeffery Ware Business Owner

Thank you choosing Precision Door Mrs. Siwik. We try to provide a good experience for our customers.

Service: Broken Garage Door Spring Repair

Product: Opener

Lucia Janoch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our current garage door opener was 20+ years old and chose to fail today Monday March 3, 2014 as I was leaving for work. It closed down to about 2 feet from the ground and would not move up or down. I could not get the pull chain release to work so I could close it the rest of the way. I selected Precision based on their A rating on Angie's List and their proximity to my home. I was pleasantly surprised to get a same day service call appointment between 2 and 5. I got a call back that based on the technician having a call in Brecksville at noon my call was moved up to 1:00. Even better, Bill called me at 12:10 and asked if he could arrive earlier, which was fine because I work in Brecksville. Bill was at the house when I arrived and proceeded to diagnose the problem. The large gear that moves the chain to lift the door was stripped. Bad news the opener was so old that it did not have the safety sensor that is required by code and he was prohibited from repairing the gear. We had to get a new opener. Bill showed me the models available with the full installation price including tax. I selected the base model LiftMaster .5 hp belt drive and Bill got to work installing it. He was finished just before 2:00 PM so I missed minimal time from work. He was very professional and courteous. Bill even set up the HomeLink transmitter in my car before he left. Overall this was a very good experience.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Janoch. Angies List is an excellent referral source for us. We do our best to make the service a pleasant experience for our customers. Our technicians are very respectful of your time.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Aaron and christina Keim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Willoughby, OH 03/02/2014

One word for Bill and your company...professional! Could not be happier with Bill and the work he performed. Very friendly and courteous. It felt like a buddy of mine was helping me out of a jam! Great web site...look no further than Precision.

Response from Jeffery Ware Business Owner

Thank you Mr. Keim. If we had to chose one to describe how we do business, professional would be that word. With technicians like Bill and our team of guys we will continue to provide the highest level of customer service possible.

Service: Broken Garage Door Spring Repair

Product: Cables

Dennis Wert, Westlake

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 03/02/2014

The first thing I liked about your company was being able to speak to a live person rather than the "leave a message and someone will call you back" option 5 on a phone menu. Zoran did a complete inspection of my door and opener and made sure I understood what was OK, needed repair, or replacing. He was very personable, arrived in the scheduled time interval, called shortly prior to arrival time and quickly had my door operational. Your commitment to customer service and actually providing that service was greatly appreciated.

Response from Jeffery Ware Business Owner

We appreciate your feedback Mr. Wert. All of the above mentioned are what separate us from other garage door service companies. We want to provide prompt, professional and courteous service to our customers.

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Garage Door Opener Repair

Bernadette & Herb Burmeister

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 03/02/2014

Thank you Precision Door. Your technician Anthony Wise provided exceptional service. He diagnosed and solved my problem in an efficient, courteous, and professional mannner. Based on the service I received I would highly recommend Precision Door. Thank you!

Response from Jeffery Ware Business Owner

We appreciate you feedback Mr.& Mrs. Burmeister. We do our best to provide the highest level of customer service possible. Please tell others aboutPrecision Door.

Anthony Wise

Technician: Anthony Wise

Service: Garage Door Repair

Karen Shulin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon, OH 03/01/2014

Great service - came quickly to fix door stuck open... Thank You!

Response from Jeffery Ware Business Owner

Thanks for allowing us the opportunity to service your door Mrs. Schulin.

Service: Garage Door Repair

Nora Zimmerman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I will recommend Precision to anyone who needs this kind of service. I could not be more satisfied. Ryan Freeman is a valuable asset to your company. Thank You.

Response from Jeffery Ware Business Owner

Indeed he is Mrs. Zimmerman. We think very highly of Ryan and glad he is part of our team.

Service: Garage Door Opener Repair

Jim Gillan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Explained the problem, 13 yr. old door opener, the winter has not been kind. Trolley, motor and rails getting very tired. Matt explained the problem and we decided to replace rather than worry whether it would open this time. He was very knowledgeable, efficient, friendly and did a great job overall.

Response from Jeffery Ware Business Owner

We appreciate your feedback Mr. Gillian. Matt does a very good job explaining the problem and having a solution. We take care of our customers.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

John Loney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 02/28/2014

Very professional, prompt. They called beforehand and left when they said they would. Repairman was courteous and professional. I would use them again, unlike the company I used before who installed a garage door opener on a garage door that soon fell apart because of lack of support.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Loney. At Precision we take pride in doing what's best for our customers including being very respectful of their time. Please tell others about us.

Service: Install Garage Doors

Product: Garage Doors

James Lawson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The service that Precision and it's staff gave me were outstanding!! The installer was very professional, efficient and personable. I will refer friends and family alike. Most important they made my wife happy!!!

Response from Jeffery Ware Business Owner

We are pleased your experience with Precision Door was a positive one. Please do tell others about us.

Service: Install Garage Doors

Product: Garage Doors

Carlton Daniel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had my garage door repaired by Al Fleming who was prompt, courteous and provided great service and advice on garage doors. I would definitely use Precision again for future garage door repair or replacement.If I decide to have my garage doors replaced this summer, I would prefer to have the work done by Al Fleming.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Daniel. We do our best to provide our customers with prompt, professional and courteous service. We will certainly allow to service or install your new doors. Thank you for choosing Precision Door.

Al Fleming

Technician: Al Fleming

Service: Garage Door Repair

Margo Ondrejech

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 02/27/2014

Paul has become like a family member lately. We are thankful that he has been able to help us. He was very knowledgeable about garage door choices. He gave us some space to make our choice of the door. My husband chose the door he liked, but I stood my ground for no more windows. Thanks again for being able to help us. I

Response from Jeffery Ware Business Owner

Thank you for this review Mrs. Ondrejech. Paul is a unique individual, because of size some people see him as threatening at first encounter. Quite the opposite, he is a gentle giant and we are so glad he is a part of our great staff.

Paul Broschk

Technician: Paul Broschk

Service: Install Garage Doors

Product: Garage Doors

William Macs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 02/26/2014

Paul called when he was on his way. He was very courteous while here. Everything was explained in detail.

Response from Jeffery Ware Business Owner

Thank you Mr. Macs, we want to our customers with a positive experience.

Paul Broschk

Technician: Paul Broschk

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Baolian Yang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 02/26/2014

Work well done. Thanks!

Response from Jeffery Ware Business Owner

We appreciate your business Mr. Yang.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Springs

David Wagner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 02/26/2014

I appreciate the lifetime warranty on the parts.

Response from Jeffery Ware Business Owner

Thank you Mr. Wagner. We want to do what is best for each individual customer. For the long term the lifetime warranty is perfect. Please tell others about Precision Door.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Repair

Product: Springs

Sharon Vertal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 02/26/2014

We have an attached garage and the overhead door was stopped and stuck in a half open position. Using the yellow pages, I called two other companies first and was told they couldn't come out until the next day. Your ad stated 24/7 service and was confirmed by the girl answering the phone at 4:00 P.M Your installer Z arrived about 5:00. The motor on the opener was burned out and needed replacing. We were not familiar with your product or company but when Z talked about it in depth, we were impressed. He installed Lift Master Opener in an hour and a half but spent much more time patiently explaining everything he thought we needed to know. He was a good representative for your company; knowledgeable, polite and didn't rush us into a decision.

Response from Jeffery Ware Business Owner

We appreciate your feedback Mrs. Vertal. Our ability to provide same day service is one of many differences that separates us from other companies. Also our technicians are quality, high integrity guys that really want to do what's best for the customer. We want to provide a memorable experience for our customers. Thank you for choosing Precision Door and please share your experience with others

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Ronald Pehotsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Bill Adamini is a very courteous, knowledgeable and friendly technician. He replaced my old Liftmaster (21 years old) with a new belt driven unit, and did it in less than an hour. I could not have been more pleased with the service he provided. I hesitated giving a five star rating because I thought the price was a little steep, but thought that would be unfair to Bill. He deserved five stars. Nice going, Bill.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Pehotsky. We receive comments very similar to yours about quite often. It reinforces the kind of customer service he is providing. We attribute our continuous growth to the quality of that customer service. Yes, we are a little more expensive that some of our competitors but we are prompt, professional, expert, courteous and always at your disposal. It is very difficult to quantify what that is worth, would you agree. We really do appreciate your business.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Scott Reese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Zoran was professional and represented himself and your company well. He was courteous and very clean, thorough, knowledgeable and explain all my questions well. I would recommend him and your company to anyone who had a problem with their garage door. though your service and timeliness was excellent i thought that your prices were a little high -- but i accept that for the same day service and hopefully your quick response to any future problems i may have.

Response from Jeffery Ware Business Owner

We appreciate your feedback Mr. Reese. The level of customer service we provide is by far the best in this area and although our price are slightly higher than some of our competitors, we are absolutely the best.

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Harry Ezzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

This is the second time I have called Precision and have been completely satisfied both times. Serviceman, Matt, arrived on a Sunday within 2 hours of my call. The work was done very efficiently and at a fair price. I would highly recommend Precision!

Response from Jeffery Ware Business Owner

Thank you being a loyal customer customer Mr. Ezzo. We do our very best to provide prompt, courteous and professional service to our customers. Please share your experience with others.

Service: Broken Garage Door Spring Repair

Product: Opener

Kirk Long

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bedford, OH 02/24/2014

I would like to thank u all for a job well done. The technician was excellent and very polite and work very diligently to complete my garage door. I will definitely recommend your services to all that inquiry. Thank you!

Response from Jeffery Ware Business Owner

We appreciate your feedback Mr. Long. We understand the importance of great customer service. Our goals are to "fix the door right the first time" and for our customers to 100% satisfied. Thank you for choosing Precision Door.

Paul Broschk

Technician: Paul Broschk

Service: Broken Garage Door Spring Repair

Product: Springs

Will Montgomery

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 02/23/2014

Bill was extremely courteous and a very professional technician who made me feel very comfortable picking the best path to take to get my door fixed. I felt I was in good hands through the whole process and not once felt like I was being misled. I will for sure look up Precision in the future.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Montgomery. We have a very rigorous training program and stress the importance of customer service. Fortunately, we have assembled a team of guys that are ambassadors for Precision Door. When we leave we want our customers to be100% satisfied.

Service: Garage Door Repair

Product: Springs

Don Campbell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lakewood, OH 02/21/2014

the tech was very good me being a carpenter by trade his talent of workmanship were excellent. will request him and you company in the future when replacing my door Thanks Don Campbell

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Campbell. Our goal is 100% customer satisfaction.

Paul Broschk

Technician: Paul Broschk

Service: Broken Garage Door Spring Repair

Kristen Ganzhorn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service employee was on time courteous and very pleasant!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Ganzhorn.

Service: Garage Door Opener Repair

Wachala

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 02/19/2014

When my garage door would not open last night I thought I was in for some trouble. I called precision door at 6:30, after business hours,after seeing them on google, I was greeted wih an appointment for the following morning. Paul arrived promptly around 10 am and was skills at assessing necessary repair, but honest about what I absolutely needed. He was pleasant to deal with and knowledgable. He installed new rollers and a torsion lift system for my old wooden garage door and I was amazed at how easy it moved when complete and totally worth the investment to have it done right.

Response from Jeffery Ware Business Owner

We appreciate your feedback. In most cases, we can provide service immediately to homeowners, if not we will come early the following morning as in your case. Our technicians are the best in the area. We want to educate our customers about how a garage door works and then help them make the wisest decision for their situation. Thank you for choosing Precision Door.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Repair

Product: Springs

Lisa Nesbitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 02/19/2014

What a truly great company! We had trouble with a broken spring but the tech also pointed out issues with the cable and rollers. Very knowledgeable, professional, courteous. We elected to have all of the maintenance completed and it came with life-time warranty. The customer service was superb! Tech was very prompt and friendly. This company makes excellent use of the web interface; confirming appt, invoice, etc. Wow!

Response from Jeffery Ware Business Owner

We really appreciate your feedback Mrs. Nesbit. This is one of the best reviews I have responded to in quite some time. Everything you mentioned above are what separate us from our competitors. Our goal is to be a great company for our customers and our employees. We want to provide our customers a WOW experience. Thank you for choosing Precision Door and please share your experience with others.

Service: Broken Garage Door Spring Repair

Product: Rollers

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Greater Cleveland Area (216) 273-6733
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Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125