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Precision Garage Door of Clevelandhas received 4804 reviews, averaging 4.93 Stars:
Beachwood, OH
Thank you for allowing us to service your garage door Mr. Brokaw. Jason does an excellent job. we appreciate your busines.
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Cleveland, OH
Great Technician. Great service.
- le pomeranets
Thank you for your feedback Mr Pomeranets. Our goal is 100% customer satisfaction.
Cleveland, OH
Precision Door Service provided excellent service. They were very professional. My technician, Zoran explained everything that would be done to repair my garage door. Now my 20+ year door works like new again. I would highly recommend Precision to anyone looking for any type of garage door service.
- Otto Alvarado
Thank you for your feedback Mr. Alvarado. Zoran is one of our newest technicians and we expect him to be one of our best. We hope you enjoy many years of trouble-free operation.
Beachwood, OH
We have used your company for many years. We have always been pleased with your work and your workers. I would highly recommend your company.
- Albert Kossoff
We appreciate your continued loyalty an we will always provide the highest level of service possible. thank you Mr. Kossoff.
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Technician: Zoran Jovanovic
Twinsburg, OH
JASON was the BEST!!!!He was very professional and knew what he was doing! We are so happy with our garage door and the service we have received over the years. Thank you for a super product and excellent technician !!!!!
- Wendy Neto
We really enjoy reading reviews like this Mrs. Neto. It lets us know our technicians are representing the company in the correct manner. We will continue to provide that same level of service. Thank you for choosing Precision.
Macedonia, OH
Your technician was very efficiant.
- Shirley Aloi
We truly appreciate your business Mrs. Aloi. Please share your experience with friends and family.
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Technician: Zoran Jovanovic
Cleveland, OH
Oustanding service by Zoran!. He called me 30 minutes before arrival and arrived on time. He was very professional and polite. He is a very competent technician and knowledgeable. He explained everything and answered all my questions. I couldn't be happier with the service. I will recommend Precision to anyone who need garage door service.
- Katy Alfaro
Thank you for your feedback Mrs. Alfaro. We want to provide the highest level of service in a professional and courteous manner. We want our customers to be 100% satisfied. Please share your experienc with others.
Cleveland, OH
Bill has been on time and did provide great service and explained the work.
- Moshe Hoyat
Thank you for our feedback. We appreciate your business
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Technician: Bill Adamini
Northfield, OH
Zoran came out, was prompt, fast and professional. He took the time to explain what he was doing and what needed to be fixed. Highly recommend!
- Jon Newhouse
Thank you for choosing Precision Mr. Newhouse. Zoran does an exceptional job, we expect him to be one of our best. Please share your experience with others
Twinsburg, OH
Had a broken spring on my door. Called Precision and they were here within 1 hour to repair. Anthony Wise did a great job and advised me on other problems with my door so we took care of that at the same time. Anthony was very polite and friendly and also very knowledgable. He completed the job quickly and was very thorough. Nice to see him dressed in a uniform as well. Overall I would give him and Precision an A++
- Kevin Czajka
Thank you taking time to review your experience with Precision Door and Anthony. We want our technicians to explain how a garage door works so our customers can make an informed decision about the repair. We appreciate that you acknowledged the uniform because we want to maintain a professional appearance and also provide the best service possible.
Chesterland, OH
Arrival time was prompt aa well as the repair/replacement of torsion springs, rollers. Additional services explained but not pushed upon me.
- George F. Owens
Thank you for your feedback Mr. Owens. This card allows me to gauge whether or not we are delivering the level of customer service we expect. It is very important that we educate our customers so they are able to make an informed decision about their garage door. Please share your experience with others.
Chagrin Falls, OH
Zoran was very helpful, polite and friendly. He explained everything about how the door works and why ours was not working.
- Tom Peters
Thank you for your feedback.
Strongsville, OH
AWESOME RESPONSE! Did not get email stating that they were coming until morning that they came and i was not here but it looks like they fixed the problem
- Barbra Burns
Thank you for your feedback Mr. Burns. We want our customers to be 100% satisfied.
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Lyndhurst, OH
The door was installed on May 2nd. The following Wed I was having trouble with the door not going down. Bill came out to fix the one problem. the following day I still had the same problem. Anthony came out and looked at my door in a different way. He found where the door had a stress point and solved the problem,hopefully. His customer service is excellent and explained the issue to my understanding. He has a wonderful attitude toward his work and shows it through his communication with the customer. Thank you for your service.
- Barbara Bushrod
Thank you for taking time to review your experience with Precision Door. First I would like to apologize for us not solving your problem the first time. Your candor helps us understand the areas that we can improve in. Sometimes it takes another set of eyes to see the obvious, I am glad Anthony was able to correct the issue. Yes he does have a very good attitude and excellent communication skills. Please do not hesitate to call if you experience any other problems with your garage door.
Chesterland, OH
Jason did an excellent job. He was on time provided me with all my options to best fix my garage door. After I decide what was best for me Jason performed all of the work very quickly. I could not have asked for a nicer honest person to do the work .I am very satisfied.
- Robert Ljubi
We are pleased your experience was a good one Mr. Ljubi. Jason is extremely efficient. Our goal is to educate our customers so they can make an informed decision regarding their door. Please shae your experience with others.
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Solon, OH
JASON EVALUATED THE PROBLEM, MADE SOUND RECOMENDATIONS AND ONCE WE MADE A DECISION ON THE AMOUNT OF REPAIR NEEDED HE WORKED QUICKLY AND THE CLEAN UP FOLLOWING THE REPAIRS WAS EXTRAORDINARY. YOUR COMPANY WILL BE HIGHLY RECOMMENDED.
- Mike Meyer
Thank you for your feedback Mr. Meyer. Our goals are fixing the door right the first and 100% customer satisfaction. It sounds as if Jason was able to accomplish both. Please share your experience with friends and family.
Strongsville, OH
I was not expecting to have Ryan come out to service my new garage door opener seeing whereas it is not even 90 days old yet. However, he did come out and resolved the loud squeaking noise which was heard only when the opener is clicked to open, but is quiet when clicked to close. So far the problem is fixed for now.Thank you.
- Pamela Kopack
Thank you for your feedback Mrs. Kopack. Please do not hesitate to call if you are experiencing any problems with your door. Our goal is 100% customer satisfaction.
Cleveland, OH
Very knowledgable, explained everything before did work. Would recommend to anyone.
- John Huffman
Thank you for your feedback Mr. Huffman. Please do share your experience with friends and family.
Cleveland, OH
Paul was good. I appreciate the prompt service call and repair!
- Susan Roebuck
Thank you for your feedback Mrs. Roebuck. We really appreciate your business.
Westlake, OH
Was very professional and suggested what needed to be at this particular time. Hopefully the garage door opener will last a bit longer :)
- Beverley Giuliano
Than you for your feedback Mrs. Giuliano. We are pleased Zoran was able to service your immediate garage door issue. Hopefully your opener will continue to function. My experience has taught me the openers fail at the most inconvenient time, so you may want to reconsider. If so, please call us. Thank you for choosing Precision Door.
Strongsville, OH
Discovered this website through some online searches of reputable garage door repair companies and decided to give it a shot. Paul had our both our garage door springs repaired and ready to go within 45 minutes, quick and efficient! He is very well informed in this craft and I recommend him and this company to anyone in need of garage door repair or installation.
- Bill Linnert
Thank you for reviewing your experience with Precision and Paul. We do our best to provide prompt, professional and courteous service to our customers. Paul is a new addition to our team and we expect great things from him. Thank you for choosing Precision.
Chagrin Falls, OH
Bill Adamini was great! He is very personable and knowledgeable of the product he sells and repairs. It was a pleasure to work with him and I hope he gets a chance to move up in your company as he represents your company well.
- Laura Bertea
Chagrin Falls, OH
Bill came out a second time to install the rubber strip along the bottom of our garage door. It was a pleasure to see him again! Thank you Bill for your prompt and efficient work.
- Laura Bertea
Thank for reviewing your experience with Precision and Bill. We will always do our best to provide the highest level of customer service possible. Thanks for your continued patronage.
Cleveland, OH
Great job by your employee, Jason Schwarz, he knows his job well and after completing the install he clearly and simply explained to us how to easily operate our new system. Other than having to write the check it was an overall pleasant experience.
- KEITH KUCHARYSON
Thank you for taking time to review your experience with Precision Door and Jason. We want to provide a good experience for our customers. You will find writing that check will provide you some peace of mind regarding your garage door opener. Thank you for choosing Precision.
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Cleveland, OH
We had a 30 year old garage door opener replaced. Our technician, Zorin, was very professional. He introduced himself, explained the company
- SALLY DAVROS
Thank you for taking time to review Precision and Zoran. Yes, Zoran is very professional and will represent our company properly.
Bentleyville, OH
This is the third time I am writing a stellar review for technician Jason Schwarz...the first two seem to be "lost in their system" BUT that anyone takes the time to write three separate reviews to make sure you know who you are dealing with, that alone should tell you something.... Our garage door would not go up one morning.. this lead to my wife taking my car to work - going in early b/c my son had to be driven to school as his car was in the garage with my wife's car... I found a note on the sink - Garage Door Won't Open. I checked the Chagrin Area Yellow Pages (yes, old school) and called 4 companies. One couldn't make it today, 2 said they could make it "some time in the late afternoon" and Precision said "I'll see if I can work you into the FIRST appointment slot after the tech's current morning appointment "...you can guess who I chose :-) Jason called about 30 minutes later..he was on the road coming cross town and heading my way.."Be there in about 30 minutes. He made it in 24 minutes and called when he was about a minute out. I was able to be ready for his arrival. When he arrived, he met me with a smile, looked me in the eye and gave me a firm handshake. Even though the dog was barking, he said he liked animals and they like him..after a few minutes - no more barking. Old School = punctual, looked me in the eye, good hand shake, even the dog thought he was okay after a couple of minutes - all were good omens. He got the door up in a jiffy. then quickly diagnosed the problem, explained it to me in lay man's terms and said he had the necessary parts in the truck. He repaired the broken cable, readjusted the spring tensioning and had the door going up and down in about 15 minutes..he then checked the door over and showed me some other trouble spots = potential problems on my "old" door. He set about replacing bottom door brackets, replaced some missing and broken rollers, lubricated all the door hinges (with the correct lubricant and explained why my previous spray was not really helping the situation). We talked while he worked, and he never slowed down or missed a beat. He was truly a pleasant gent AND he knew what he was doing, and so comfortable with his knowledge and didn't mind sharing his insights and experience with his customer (me :-) When he was done he checked the two garage door openers to make sure they worked and had me try the outside touchpad also.. He then took out a broom and made sure he got everything cleaned up (gargage floor ahadn't looked so good since last fall) on top of the sweeping, he ran a magnetic device all over the floor to pick up "any stray metal pieces" that just might be around. Voila - Door fixed in a short period of time, first thing in the morning, everything that needed repair was corrected and the door was so quiet when it went up and down, that I was wondering what magic this wizard had used = a Cinderella Garage Door. We settled up quickly - he had a handheld device that took care of the credit card usage and then sent me an email with the job's description and price for everything all itemized out...surprisingly, the job (with all the extras) was still less than the other three quotes I received from Precision's competitors. Happiness is a working garage door. That's about it - except a few days later, Jason called back and asked how everything was working... Wow - someone who really cared about how he had taken care of their problem...think about it...who does that anymore? All was fine - and he remembered my son had a lacrosse game the day that he was here and asked how the game was and how my son had done... That's like living in a small town where everyone really cares about their neighbors and customers. Like I said - OLD SCHOOL "PROFESSIONAL"... Jason gets Five Good Stars and Precision seems to understand what it takes to make a company to succeed = Professional People who quickly repair the problems faciong their customers, at a fair price, are punctual, polite and extremely knowledgeable and experienced. Customer satisfaction in every aspect of their dealings with John Q Public. Way to Go, Precision...and good on you for having the insight to hire folks with "The Right Stuff" :-) You will be my FIRST CALL whenever I have a garage door question or problem !!!
- Joe Tomsic
We apologize for not receiving your first two reviews Mr. Tomsic. We especially want to post this awesome review for everyone to see. We have two goals we try to accomplish at each call. First, to fix the door right the first time and second, to make sure our customers are 100% satisfied. Jason is an exceptional young man. He is professional, knowledgeable and above all very conscientious. He is an excellent representative of Our company. Thank you so much for being so persistent in sharing your experience with Precision and Jason in particular. It very heartening to know we have ambassadors that represent our business in a manner that speaks to our core belief of exceeding our customers expectations. Thank you so much. Please share your experience with friends and loved ones.
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Brecksville, OH
Zoran was very professional and courteous. Explained everything that had to be done, was most helpful and we appreciated his service. His name ought to be listed among your Service Technicians.
- Larry & Donna Zeglin
Thank you for your feedback Mr. Zeglin. We want to educate our customer so they are able to make a wise decision.
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Technician: Zoran Jovanovic
Cleveland, OH
Bill did an outstanding job of installing my new garage door. He was very professional, courteous and friendly. He did such a good job I recommended Precision to my cousin Steve, who promptly call and Bill was able to solve his problem also. Great job. I will recommend Precision to all of my friends and family.
- Ron Lovelace
Thank you for your feedback Mr. Lovelace. I spoke to you on the phone and It was quite obvious that you were happy with the service provided to you by Bill. Thank you for the referral.
Strongsville, OH
Great service! I called on Saturday afternoon hoping to schedule service early the next week but was pleasantly surprised to be offered a 2-5 time-slot the very next day - Sunday! Ryan Freeman called at 12 noon and said he could be at my house by 12:30 and he arrived right on time. The work was done in a little over an hour and the problem was completely resolved. The new belt drive opener is much quieter than the older chain drive unit.
- Gary Mahler
Thank you for your feedback Mr. Mahler. Our goal is 100% customer satisfaction. We do our best to provide prompt, professional and courteous service to our customers. I hope you enjoy your new garagre door opener.
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North Royalton, OH
Bill Adamini was very courteous and efficient, explained the problem and reprogrammed, checked over the entire system and replaced the rollers. I was a satisfied customer and will continue to use Precision Door Service.
- MARLENE MAY
Thank you for taking time for your busy day to review your experience with Precision Door and Bill. We encourage your continued patronage for any garage door related issues you may have in the future.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
service was great...very thorough, efficient & friendly. would definitely recommend to a friend. thank you!
- Missy Brokaw