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about Precision Garage Door in:
Avon Lake, OH
Precision Garage Door of Clevelandhas received 122 reviews, averaging 4.88 Stars:
Avon Lake, OH
Thank you for your feedback Mr. Mitchell. Bill constantly receives this type of review. He is very people friendly.
Avon Lake, OH
The technician that provided the service was within 30 minutes of my call, the technician was on time when he called and that he was on the way. He was very proficient his work style and completed the task within 20 minutes of arriving. He was very professional in his approach, and was and informative about the service. I would recommend Precision to my relatives and friends. Paul is to be congratulated on hi service and his knowledge.
- Robert Bryant
Thank you for your feedback Mr. Bryant. We do our best to provide the highest level of customer service possible. I will most certainly give Paul an atta boy for a job well done. Please tell others about Precision Door.
Avon Lake, OH
We chose Precision because they had fixed the operator system in our garage two years earlier. We have had no issues thus far, and thought we would contact them again. The coil/springs in our door broke on Friday night. Precision came out as soon as they could to fix the door and get things working correctly again. I appreciated the courtesy of Paul, our technician, and his friendly manner with my sons and dogs. He did a great job!
- Kim Gross
Thank you for being a loyal customer of Precision Mrs. Gross. Obviously Paul was able to solve your garage door issue and hopefully encourage you to remain a valued customer. Please share your experience with others.
Avon Lake, OH
Paul did a great job. Good communication with me as customer, completed the job in a timely manner. Good work Paul
- Matthew Zehnder
Thank you for your feedback Mr. Zehnder. Paul has been receiving quite a few reviews all stating the same things. Thank you for your confirmation.
Avon Lake, OH
We were having problems with our garage door. Precision was able to get us an appointment with a technician within 2 days. Matt called and asked if he could come early, which was actually much better for me. He was prompt, courteous, very professional, and helpful. He gave me all my options, answered questions, and gave me a recommendation based on what I was looking for. I couldn't have asked for better service, I am very happy with my experience, and my garage doors work great now!
- Andria Sched
Thank you for reviewing your experience with Precision and Matt. Our goals are to fix your door right the first time and for you to be 100% satisfied. Matt is one of our best technicians and does an exceptional job of relating to his customers. Please share your experience with others.
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Avon Lake, OH
The company was the fastest to respond to an emergency, we trying to leave and the garage door broke. I called that evening at 6pm and the technician was at my door at 10am the next day and had it fixed at noon. The technician was friendly and understood when I could not afford the additional services even though he recommended them. The technician replaced hardware (plates, rollers, act), a cable that broke, and fixed the side of the door that was causing the problem.
- Adrian White
Thank you for your feedback Mrs. White. It is very important to respond quickly to emergencies. It is just one more of the advantages of calling Precision Door to service your garage door. Our technicians are trained to explain to the customer how a garage door works and to provide options about the problem can be resolved. Please call on us for future repairs.
Avon Lake, OH
Paul did an excellent job...explained why the door was not working properly, what our options were and how long it would take to install a new opener...he suggested we replace the rollers for a smooth and quiet operation...everything is in and working well...he mentioned that I would receive a receipt via e-mail for all the work done and the cost paid...as yet I haven,t received one...
- Siggie Saranda
Thank you for taking time to write about your experience with Paul and Precision. You will definitely enjoy our new Liftmaster Belt Drive opener for many years. We recently went paperless and are currently working the bugs out. I am certain you have received your receipt by now. Your feedback will help us in the areas of need.
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Technician: Paul Broschk
Avon Lake, OH
zoran did a great job explaining everything to us. Works great!
- Kari Torpey
Thank you Mrs. Torpey. We want to educate our customers so they are able to make an informed decision about their garage door.
Avon Lake, OH
Scott Mitchell called in to speak with the manager to let them know that Bill Adamini is an amazing employee. He said that he did an excellent job with fixing his problem. His address is 34395 Springvale Cir Avon, Cir 44011. He can be reached at 440-937-6436.
- Scott Mitchell
Thank you for your feedback Mr. Mitchell. We do our best to provide the highest level of customer service to our clients. Thank you for choosing Precision Door.
Avon Lake, OH
Arrived on time. Professional, friendly, helpful. Very happy, and super excited about my new door that will be installed April 5!
- Michelle Braun
Thank you for the speedy response. Our goal is 100% customer satisfaction. We hope that you enjoy your new door when it is installed. Thank you for choosing Precision. Please tell others about your experience with Precision.
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Avon Lake, OH
I cannot say enough good things about Precision. Bill Adamini was amazing! I had to have a new garage door installed and Bill was educated, professional and never pushy. I felt extremely comfortable and confident that I made the right choice with having Precision and Bill handle the install. I was always made aware of arrival time, which is so helpful when working full time. I was able to meet Bill at my house, and have the install taken care of within 2 days of my first call. My new door looks fantastic. The work Bill performed is outstanding. He was organized, on top of his game, and cleaned up when the job was completed. I will definitely recommend Precision to everyone I can, and I will definitely use them again for any future situations. Needless to say I was impressed and my faith was restored in customer service, and affordable home repair. Job well done. Thank you!!
- Meg Rusnak
Thank you very much for this awesome review Mrs. Rusnak. I have responded to many reviews, but none so glowing as this one. We are very pleased that Bill was able to provide you such a high level of customer service. Please do not hesitate to call on us again and tell others about your experience.
Avon Lake, OH
What a good job. Anthony explained everything to me, showed me the new parts compared to the old parts which showed me why they were not working. He also took the time to go over everything in the warranty. A very thorough job and I am very happy. Thank you.
- Judi Oleary
Thank you for your the feedback Mrs. O'Leary. We strive for 100% customer satisfaction. Our goal is to educate our customers so they are capable of making an informed decision on repairing their door. Thank you choosing Precision.
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Technician: Anthony Wise
Avon Lake, OH
Thank you so much for prompt service. Brad was my tech and I cannot say enough about his knowledge and explanations were excellent. You have a great employe in him.i will recommend your company to everyone I know
- Margaret Sura
Avon Lake, OH
Thank you so much for prompt service. Brad was my tech and I cannot say enough about his knowledge and explanations were excellent. You have a great employe in him.i will recommend your company to everyone I know
- Margaret Sura
Thank you very much Mrs. Sura. We are coming to realize how truly valuable Brad is, very polite and knowledgeable. Tell others about Precision.
Avon Lake, OH
The garage door was installed perfectly and everything cleaned up perfectly. Eric was very pleasant and courteous!!
- John Connor
Thank you for your feedback Mr. Connor. Our main goals are doing the "job right the first time" and for our customers to be 100% satisfied. We are pleased that we were able to accomplish that for you. Please share your experience with others.
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Avon Lake, OH
Personable, punctual,polite and knowledgeable.Ticked all the boxes.
- Steve Ristagno
Thank you for your feedback. We really appreciate and value our customers. Please do not hesitate to call on us for any future garage door issues you may have.
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Avon Lake, OH
Picked you out orf phone book. Guys did a good job replacing seal on bottom of door. They were well informed about doors. Also very polite and friendly.
- Patricia Bruck
Thank you for your feedback Mrs. Bruck. It is very important to the health of our business for our technicians to be courteous and friendly. We want our customers to have a pleasurable experience with PDS. Thank you for your business.
Avon Lake, OH
The technician was extremely serviceable as was the maintenance but I refrain from five stars as my initial problem wasn't solved.
- Barbara Lozada
Thank you for your feedback Mrs. Lozada. I apologize that we did not solve the initial issue with your door. Whenever I receive a review like this I have the opportunity to discuss the situation with my tech and improve our customer service. Please do not let this one issue stop you from using us for future garage door problems you encounter. We certainly would love to change your impression.
Avon Lake, OH
Good job Ryan. He answered all my questions professionally and clearly
- Tom Hayes
We encourage our technicians to educate our customers so they are able to make an informed decision. Thank you for your feedback.
Avon Lake, OH
Mitch won my confidence when he first came to check on a possible repair/new install. His focus on solving the customer problem and listening to my needs/requirements helped me decide that the overall quality and customer care during installation outweighed price alone. I expect years of maintenance free operation (read as low total cost of ownership) from my two new garage doors and belt driven openers based on the care and diligence witnessed during the install. Employees like Mitch keep and gain customers. I would recommend your service highly.
- RANDY FORTIN
First I want to thank you for writing a review about your experience with both Mitch and Precision Door. Our goal is 100% customer satisfaction and to fix the door right the first time. We offer solutions that work for our customers. I am glad that you see the value of what we do, which is offer our customers peace of mind. I agree, Mitch is a keeper.
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Avon Lake, OH
Precision Door was able to get to my house with an hour after I called. Al was very professional and courteous. He did a great job fixing the initial problem as well as upgrading our door equipment. It is much quieter now! thanks
- Kim Bates
Avon Lake, OH
Howard was proffesional, courteous and proffesional. He explained everything in detail and completed the work quickly.
- Robert Armstrong
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Avon Lake, OH
Our technician was extremely professional knowledgeable, and prompt. He rectified a garage door situation that had been troubling us on and off for 4 years. The door he installed is the quietest, smoothest and smartest choice we could have made. And the lifetime warranty was just the icing on the cake. Thank you for a job well done!!!
- Amy Storer
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Operations Manager: Brad Buzzelli
Avon Lake, OH
I called for service on our opener as the wall unit wouldn't operate the door. The receptionist was friendly and was able to schedule an appointment the next day. She made sure to verify all of the details and even send me a confirmation email. The technician arived ontime and quickly fixed the door at no charge.
- bryan wittman
Avon Lake, OH
WE needed to have a new opener put in with the new springs and a new remote and it was all done in about 2 hours. the new one is much quieter and much better.
- mark ackerman
Avon Lake, OH
Replaced both springs and the door works great.
- mark ackerman
Avon Lake, OH
Jeremiah did a great job!!!
- Matthew Zehnder
Avon Lake, OH
Definition of insanity? Doing the same thing again and again and expecting different results. Brad Buzzelli put an end to that and, after 10 years, we're confident we've put an end to our spring problem. Brad was great at explaining what needed to be done and showing me the work when finished. Very confident about the results!
- Jeanne Rife
Avon Lake, OH
Very good service. The technician, Al, was very skilled on the repair he did. And was very Knowledgable of all the products he installes. Thanks again for the service. AL THORNTON
- Alan Thornton
Avon Lake, OH
My experience with Precision Garage Door was very good. My car was "trapped" in my garage. Brian came within a few hours of my call. He was very good at explaining my problem in terms I could understand as well as explain it all again to my husband on the phone. Thanks, Brian, for an expert and speedy job. Gayle - Avon Lake, Ohio
- Gayle Luczyk
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Bill Adamini is an amazing employee. He did an excellent job with fixing his problem.
- Scott Mitchell