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about Precision Garage Door in:
North Olmsted Area, OH
Precision Garage Door of Clevelandhas received 797 reviews, averaging 4.94 Stars:
Westlake, OH
Thank you for reaffirming what we know about Matt. We are pleased your experience was a good one. Enjoy your brand new garage opener. Please tell others about us.
Product:
Westlake, OH
Paul did a full reconditioning of door. Rollers, cables, end plates, springs, bearings, etc. Paul was professional, nice, hard working and informative. High recommendation for Paul.
- John Solecki
Thank you for your feedback Mr. Solecki. We are pleased Paul was able to provide a good experience for you. Please share that experience with others
Kamm's Corner, OH
The Precision Door Service lives up to its 5 star rating in my opinion. I made my service appointment early after viewing there well designed website. Minutes later the confirmation for this appointment was confirmed by email. The service representative
- Rick Ruffner
Thank you for reviewing your experience with Precision Door. We do our best to live up to our reputation.
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Berea, OH
The technician was great! He was knowledgable, friendly, professional!
- Paul Hartsel
Thank you for your feedback. Matt is a very good technician. As you said knowledgeable, friendly and professional.
Westlake, OH
Ryan installed the door. He did an excelent job.
- Russell & carol Ezolt
Thank you for taking time to review your experience with Precision Door and Ryan. We hope you truly enjoy your brand new garage door.
Olmsted Township, OH
Great Service! Jason is an excellent technician, very informative, proffesional and efficient. I did have an equipment malfunction three weeks after install and Precision door honored the warranty, sent out the same technician next day and our garage door works great. Thank you, Kevin.
- Kevin Reilly
Thank you for your feedback Mr. Reilly. We agree that Jason represents Precision very well. We hope that you were not greatly inconvenienced before we were able to correct the malfunction. Please share your experience with others. Thanks for choosing Precision Door.
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Westlake, OH
Your company was recommended by my sister who was your former client. I was very please with the service, the promptness, efficiency
- Liz Sebascian
Many of our customers are the result of "word of mouth". Please share your experience with others.
Product:
Westlake, OH
Fast, courteous, same-day service (on Sunday, Father's Day). Great experience from the time appointment was called in (Terra) through the repair & invoicing. Professional. Will use again in future.
- Bob Silver
Thank you for taking time to review your experience with us Mr. Silver. Your review is very short and sweet. We want to provide a memorable experience to our customers.
Westlake, OH
Ryan the Service Technician did a great job. He gave me a couple of options as far as the repair needed/ what could be done to prevent future call outs. Overall very impressed with the service we got.
- Don & annie Ross
Thank you for your feedback Mr. Ross. We want to explain to our customers how a garage actually works and provide options so that customer can make a well informed decision about the repair. We really appreciate your business and do not hesitate to call Precision for any garage door needs.
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Westlake, OH
I'm sorry I don't know my technician name because he was very courteous, and helpful. He took his time listening to me explain my problem, then went to work to resolve the issue. Very professional.
- Terry Flanagan
Thank you for allowing to service your door Mr. Flanagan.
North Olmsted, OH
very good job
- Hikmat Al-abbousi
Thank you for choosing Precision Door. Please tell others about us.
Rocky River, OH
Service Technician, Bill, called before he came and arrived promptly. He was very friendly and helpful, and then repaired the door very quickly and efficiently. I would definitely recommend Precision to anyone for garage door installation and/or repairs.
- Barbara Johnson
Thank you for your feedback Mrs. Johnson. Our technicians understand The importance of great customer service. Please share your experience with others.
North Olmsted, OH
I really liked the fact that you already knew what the technician looked like before they came to your home. Ryan was very professional and did a quick and efficient job repairing the problems. I would recommend your company to anyone. Thanks
- Ken Hetman
Thank you taking time to review your experience with us. We know it is very reassuring to know something about the service provider coming into your home. The pictures, the bios and background checks are just some of the differences that separate us from other companies. Please do recommend us to others.
Product:
Westlake, OH
Was very professional and suggested what needed to be at this particular time. Hopefully the garage door opener will last a bit longer :)
- Beverley Giuliano
Than you for your feedback Mrs. Giuliano. We are pleased Zoran was able to service your immediate garage door issue. Hopefully your opener will continue to function. My experience has taught me the openers fail at the most inconvenient time, so you may want to reconsider. If so, please call us. Thank you for choosing Precision Door.
Lakewood, OH
I was driving and noticed a Precision truck...I called the number on the side, told them what I needed and had an appointment the very next day. One of the owners himself called me to make sure that all my needs will be met. They sent Matt out to supply me with 2 garage door openers and look over my current unit. I have a unit that is over 15 years old and I am sure will need to be replaced sometime soon. Matt was informational, thorough, and professional. He shared with me what my options will be when it is time to replace the old unit and reassured me that they will be here for all my further needs. I love to have a local business that I can support who not only offers a superb product, but make you feel more than just a customer. I will recommend Matt and request him to take care of my future business with Precision Door.
- Tony Chiaravalle
Thank you for your feedback Mr. Chiaravalle, I see you are a man of your word. I am glad Matt was able to solve the problem. Please call on us again for any garage door issues you may have.
Product:
Bay Village, OH
I would like thank you Precision for sending out a very professional tech.He repaired my garage door in a flash and the door works great. I'll be glad to recommend Precision and Bill any time. Ed Scheffner
- Edmond & jane Scheffner
Thank you guys for your feedback. We want to thank yu for allowing us to service your garage door. We strive to provide prompt and professional service to our customers. Please do tell others about us.
Rocky River, OH
Our keypad cover was replaced for a second time. The technicians were friendly and professional. Paul Broschk and Maran provided the service.
- Laureen Mooney
Thank you for your feedback Mrs. Mooney. Both Paul and Zoran are relatively new and we expect them do an awesome job.
Westlake, OH
My experience went well. The young man that serviced my door was very kind. Explained what my door needed in a simple and patient manner. The work that needed to get done was done in a timely and efficient manner. Thank you for the good service. I really appreciate a fine company and fine people. I will recommend Precision.
- Lupita Mcgary
We are very happy that your experience was a good one. Courteous and professional service is our goal. We appreciate homeowners that see the value of having Precision service their garage doors. Thank you for choosing us and please share your experience with others
Bay Village, OH
Jason was prompt, carefully and thoroughly explained the problem. Told me my options and allowed me to make the decision. I am extremely pleased with the service and Jason's very professional attention to detail. This was the second time I had to call Precision and have been well treated both times. Thank you.
- Norman Tagliaferri
Thank you for your feedback Mr. Tagliaferri. 100% customer satisfaction is our goal. Jason is really good in explaining the different options and allowing the customer make the decision. We are very committed to great customer service.
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Westlake, OH
Anthony arrived very promptly and was extremely pleasant and informative about services needed. He did a great job. I would recommended precision to others.
- Stephen Niksa
Thank you for your feedback Mr. Niska. Prompt, professional is our goal. Please do tell others about Precision.
Lakewood, OH
I called and set up the appt. they called the next day,I showed them the problem and in 45 minutes they had me set up.this is the second time I have used them and I would recommend them to all.
- Thomas Utrata
Thank you for taking time to review your experience with us. We do our best to provide prompt, immediate and professional service to our customers. Please do recommend us to others.
Bay Village, OH
THE INSTALLER WAS VERY EFFICIENT, POLITE, AND CLEANED UP WHEN HE WAS DONE. I COULD NOT BE HAPPIER. THE NEW DOOR REALLY ADDS TO THE APPEARANCE OF THE HOUSE. THANK YOU, DAVID
- DAVID ENOCHIAN
We appreciate your business and are glad you are totally satisfied with the experience.
Product:
Westlake, OH
Marvelous service! The installers worked quickly and expertly. I would recommend you company without reservation.
- Bob Thrasher
Thanks for your for taking time to review your experience with Precision and Matt. We encourage you to share your experience with others.
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Bay Village, OH
Knowledgable, prompt, hard working and friendly! Our technician, Bill, was excellent all around! Our garage door was broken. Bill fixed our door with a temporary clamp so I could "get by" for 2 weeks until the new door arrived. He did this without my order and did it to be nice and helpful. Truly appreciate good workers and good products. Precision Door and Bill are 5 stars.
- Michelle Sherwin
This is the type of response we love to see. We want our technicians to help solve our customers problems. Bill is very good at taking the initiative to do that. I am glad we were able take care of your problem.
North Olmsted, OH
everything fine. no problems
- Jim Urmetz
Thank you for your comments.
Product:
Rocky River, OH
Great experience with Precision Door!! Matt was very professional. He explained what needed to be done and why and then got the job done. I will definitely send more business their way!!
- Dr. Michael Pap
Thank you Dr. Pap. Matt is one of our best technicians, he is very thorough and professional. Please do tell others about your experience with Precision Door.
Berea, OH
STILL WAITING FOR AN INVOICE! HOW DIFFICULT IS THIS ? I have called and emailed.BAD customer service.
- Ann Bertram
We apologize for any inconvenience you may have experienced with Precision. Please do not let this one incident deter you from using us again in the future. Our business is largely driven by customer service. We normally don't drop the ball, but it seems as if we did this time. Again I apologize.
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Olmsted Township, OH
I was happy with your service and especially the timeliness and expertise of the technician. I may need further work done to the door and would certainly have you guys back out to do it.
- David Daugherty
Thank you for your feedback Mr. Daugherty. We do our very best to provide prompt, professional service. Please do call on us again.
Service Provided:
Product:
Technician: Anthony Wise
Lakewood, OH
We were very satisfied with our service. Ryan made sure to call ahead and confirm his arrival time. He showed up right when he said he would. I was very impressed how quickly Ryan was able to diagnose the problem and recommend a solution that worked with our budget. He performed the work within 90 minutes as promised. He was very professional and knowledgeable about the products available. We will most certainly request Ryan from Precision Door for any future work. Thank you!
- Josh Skraba
Our goal is 100% customer satisfaction and "fixing the door right the first time". Please call on us again.
Product:
Berea, OH
I am going to wait to give you my review, as I'm not 100% sure yet. Matt was great. BUT, he was here on Tuesday it is now Friday and after emailing your company and calling I still have NOT received my invoice which I was supposed to get the day of service. The email works because I got my appt. confirmation,this feedback email and an automated email. Although this may seem trite it is now bordering on irritating. After spending nearly $1,400, I feel a receipt would be nice for my records. So far the door is working great and I hope to send in a 5 star review for your technicians' sake.
- Ann Bertram
We truly apologize for your inconvenience Mrs. Bertram. No, it is not trite, you spent a substantial amount of money. We dropped the ball on this one.
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(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Timely, communicative tech. Overall well done start to finish.
- Stephen Hark