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about Precision Garage Door in:
North Olmsted Area, OH
Precision Garage Door of Clevelandhas received 797 reviews, averaging 4.94 Stars:
Westlake, OH
Thank you for your feedback Ms. Ondrejech. It is always good to hear from a satisfied customer.
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Westlake, OH
The first thing I liked about your company was being able to speak to a live person rather than the "leave a message and someone will call you back" option 5 on a phone menu. Zoran did a complete inspection of my door and opener and made sure I understood what was OK, needed repair, or replacing. He was very personable, arrived in the scheduled time interval, called shortly prior to arrival time and quickly had my door operational. Your commitment to customer service and actually providing that service was greatly appreciated.
- Dennis Wert, Westlake
We appreciate your feedback Mr. Wert. All of the above mentioned are what separate us from other garage door service companies. We want to provide prompt, professional and courteous service to our customers.
Westlake, OH
Paul has become like a family member lately. We are thankful that he has been able to help us. He was very knowledgeable about garage door choices. He gave us some space to make our choice of the door. My husband chose the door he liked, but I stood my ground for no more windows. Thanks again for being able to help us. I
- Margo Ondrejech
Thank you for this review Mrs. Ondrejech. Paul is a unique individual, because of size some people see him as threatening at first encounter. Quite the opposite, he is a gentle giant and we are so glad he is a part of our great staff.
Olmsted Falls, OH
Zoran was professional and represented himself and your company well. He was courteous and very clean, thorough, knowledgeable and explain all my questions well. I would recommend him and your company to anyone who had a problem with their garage door. though your service and timeliness was excellent i thought that your prices were a little high -- but i accept that for the same day service and hopefully your quick response to any future problems i may have.
- Scott Reese
We appreciate your feedback Mr. Reese. The level of customer service we provide is by far the best in this area and although our price are slightly higher than some of our competitors, we are absolutely the best.
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Technician: Zoran Jovanovic
Lakewood, OH
the tech was very good me being a carpenter by trade his talent of workmanship were excellent. will request him and you company in the future when replacing my door Thanks Don Campbell
- Don Campbell
Thank you for your feedback Mr. Campbell. Our goal is 100% customer satisfaction.
Bay Village, OH
We could not have been happier with our experience with Precision Door Service. Our old door broke due to age and weather and they were out here the next day. Paul Broschk was our technician and he couldn't have been more professional and friendly. We would highly recommend your company to anyone we know. Thank you.
- Brian Moriarty
Thank you Mr. Moriaty. One of our goals is 100% customer satisfaction. We are pleased Paul provide a good experience for you.
Lakewood, OH
Zoran Jovanovic Did a great job fixing my garage door and installing a new opener. He was knowledgable, professional, and did not try to over-sell me on required equipment for the job. Thanks Zoran! Curt
- Curt Rekow
We appreciate your feedback Mr. Rekow. Our technicians are courteous, professional and very knowledgeable. Our goal is 100% customer satisfaction.
Lakewood, OH
I had previously used Precision and would recommend them to family and friends. So I called. Service was done in a very timely manner and quite professional. Anthony was very knowledgeable and explained the job well. This is Five Stars***** Thank you!
- victor matthews
Thank you for remaining a loyal customer Mr. Matthews.
Lakewood, OH
Paul did a great job. Called before he arrived, diagnosed the issue, gave me my options and completed the repairs on the spot. What more could you ask for? Also, Paul was very pleasant to work with.
- Jim Arnos
Thank you Mr. Arnos. We agree, Paul did an excellent job of representing Precision Door. Please do not hesitate to call for any future issues you or someone you care about may have.
Westlake, OH
I called Precision to fix a garage door opener that worked but was extremely loud and I was concerned it would quit in this cold. They showed up on time, was quick to determine the issue and efficient in putting in a new opener. The price was higher than I had anticipated but considering the installation and the quality of the new opener I am very pleased. The technician was excellent, friendly, courteous and most important was efficient and knowledgeable.
- Marty Cook
We appreciate your feedback Mr. Cook. We do our best to provide prompt and professional service. We want your experience with us to be a good one and when we leave we want you 100% satisfied. Please tell others abour Precision Door.
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Technician: Bill Adamini
North Olmsted, OH
Precision certainly met and exceeded my expectations! My service technician Bill was terrific - friendly, knowledgeable and professional. I could not have asked for a better experience. Bill quickly diagnosed the problem and after giving me several repair/replacement options, he replaced the worn gear in the overhead motor. After taking such good care of me Bill left to assist a neighbor of mine. A few days later my door needed adjustment - it was stopping a few inches above the floor. Bill was extremely speedy in returning and making the necessary adjustment. What service! I will not hesitate to contact Precision Door for future door issues. Thank you, so much.
- Gail Chappell
Thanks for taking to review your experience with Precision Door and Bill in particular. We want to provide the best service possible to our customers. We should always be prompt, professional and courteous. It all starts with the quality of guys we hire, Fortunately, we have learned through trial and error, some of qualities that allows a guy to be an ambassador of Precision. Our goal is complete customer satisfaction.
Westlake, OH
Paul was very good. He has been here a few times to repair our garage door and he is always very professional. We have been very satisfied with your company. We will surely contact you for any other garage door needs.
- Margo Ondrejech
Our goal is 100% customer satisfaction Mrs. Ondrejech.
Olmsted Township, OH
Z. did a great job repairing our garage door springs and rollers. He also gave us a very informative explanation of the maintenance and operation of our garage door.
- Paul Novak
Our goal is 100% customer satisfaction. We appreciate your business Mr. Novak.
Bay Village, OH
My experience was great start to finish. Really impressed with the e-mail confirmation with the name and picture of the tech coming to my house. Paul was on time and did a great job of fixing our garage door...even in the bitter cold temperature we had today. He explained my options and when the job was finished walked me through everything that was performed. Great service. Thanks Paul!!
- Gail & louis Lannum
Thank you Mrs. Lannum. The picture and bio are our way relieving some of the anxiety a homeowner may experience about having a stranger in their home. We want your experience to be a good one and our technicians understand that. Being on time, friendly, courteous and professional show respect to the homeowner.
Berea, OH
Bill Adamini and his co-worker were here on time, explained the problem and my options clearly, and performed the repair efficiently. All the good things I want in a service call! Both were also very polite and friendly which was a plus. My thanks to Bill and Precision Garage Door.
- Jean Mckeon
Thank you for your feedback Mrs. McKeon. I am pleased we were able meet your expectations and solve your garage door issues. We appreciate your business.
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Technician: Bill Adamini
Lakewood, OH
Zoran Jovanovic did a great job fixing my garage door and installing the opener! He was very professional, knowledgable and made sure everything was done just right. I'd recommend his service to anyone!
- Curt Rekow
Thank you for your feedback Mr. Rekow. Zoran is an excellent representative of Precision Door. He is professional, courteous and very demanding of himself. He wants to fix the door right, as do all our technicians. Please share your experience with others.
Rocky River, OH
Called Precision, and was set up with an appointment faster than I believed was possible. Received confirmation email with a list of Precision employees and their photos for security. Paul was wonderful. Quickly assessed the issues, explained the problem in a way that was clear, even tho I know very little on the subject. He came up with three different solutions and helped me choose which was best for me. He was able to start work immediately. I would recommend Precision to everyone.
- Kevin Squires
We do our best to provide prompt service. The entire process of us arriving at your home, the phone calls, the pictures and background checks of our techs, is designed to relieve some of the stress and anxiety a homeowner may experience when a total stranger comes to their home. Thank for allowing us to serve you.
Westlake, OH
I had an excellent experience with Precision Overhead Garage Door Service. I had a respectful and informative technician, Zoran Jovanovic. I certainly needed new springs; but after further assessment, I needed additional work (all the original parts were showing significant wear and potential problems). It was all explained very clearly with pros and cons. The excellent part was that I did not feel pressure to have the additional work completed. Because it was not needed to be done for imminent safety, he let me make the decision without pressure. I will recommend this company.
- dianne sanker
Thank you Mrs. Sanker. We want our customers to have a good experience. We accomplish this by courteous, professional and informative. We want ot empower our customers by explaining how a garage door works and helping the homeowner choose the most feasible solution to their issue, no pressure. Our goal is 100% customer satisfaction
Westlake, OH
I got the name from the yellow pages, and called because there is no extra charges for emergency calls. I was very happy with the technician you sent, I think his name was Paul. I definitely recommend your company for friends.
- Lama Salka
Thank for your feedback. We want our customers to be 100% satisfied when we are done. Please do tell others about us.
Westlake, OH
Paul was very professional and knowledgeable about our questions. He took the time to answer my questions. He also gave me suggestions for future replacements of our garage door and opener. He knew what to do and went right to work. He also was very patient with my husband. who wanted to watch and learn about what Paul was doing.
- Margo Ondrejech
Thank you Mrs. Ondrejech. Our technicians are very professional and knowledgeable about garage doors. When we are at your home, you are the most important person at that time. We go the extra mile to make sure you are completely satisfied.
Westlake, OH
Your technician, Matt, presented your company and himself in a professional, knowledgeable and courteous manner. What a pleasure doing business with your company! I'll never hesitate to recommend you to anyone needing your professional services.
- Juanita Kiley
We appreciate your feedback Mrs. Kiley. We do our best to provide our customers with a pleasant experience. We understand how important customer service is to our customers.
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Lakewood, OH
Great job by everyone involved. Highly recommend to anyone needing repairs or a new door.
- David Reid
Thank you Mr. Reid, we are very pleased your experience was a good one.
North Olmsted, OH
Bill did a fantastic job. His product knowledge is thorough. He really really knows what he's doing. He was incredibly friendly and easy to talk to. It's very nice to talk to someone who not only says he loves what he does for a living but also does a job that backs the sentiment up. In the time he was here I had already recommended Precision and Bill to a few people. Top notch customer service. WELL DONE!
- Paul Paquette
Thank you Mr. Paquette. I really enjoy reading all the reviews, but some really capture the essence of what we are trying to accomplish at Precision Door. We want the most knowledgeable, courteous and professional crew possible and we want this to be a work environment that they love. Customer service is our real business. Please continue to recommend us to others.
Westlake, OH
My 30+ year old Genie door opener finally died, so Bill did a replacement in the unheated garage in this subzero weather. I was surprised that he had the supplies to replace not only the dead unit but the one on my 2nd door as well. Bill completed the replacements in a timely manner and without succumbing to hypothermia. He also hauled away the old parts and cleaned up all the debris. I haven't had the opportunity to give the new units a big workout, as I've been hiding inside keeping warm. But from what I've seen so far, the new units are super quiet and smooth. I'm quite satisfied with the work and the product. Bill was courteous and knowledgeable and very good at explaining what went wrong and what needed to be done. I would not hesitate to recommend Precision based on my experience with Bill. I hope that he did not get frostbite.
- Wendy Zayac
We appreciate your feedback Mrs. Zayac. We know that the cold weather causes garage door systems to fail so our guys are prepared for whatever the temperature may be. Yes, our trucks are fully stocked so in most cases we are able to fix the problem during our first visit unlike some other companies. Our goals are to fix the door right the first time and for our customers to be 100% satisfied when we are finished. All of out techs understand the importance of great customer service. Please tell others about your experience with Precision Door. Lastly, we guarantee that your new operating systems will continue to run smooth and quiet as long as your garage door is maintained, which we do also. Thank you for choosing Precision.
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Technician: Bill Adamini
Berea, OH
Our Technician, Bill Adamini, had to come out on the coldest day in January when the wind chill was -17. He diagnosed the problem, explained it in detail and gave me options for the best repair. He had the job done quickly and was extremely professional. I will recommend this company to any of my friends/family. Keep up the good work!
- Jerry & Sheryl Krocek
Thank both of you for your feedback. When the temperature drops that low is when we are needed the most, so our guys know to bundle up. We want to educate our customers so they can make an informed decision about their door. Please share your experience with others. Thank ou.
Fairview Park, OH
We have used Precision Door in Chicago and Cleveland and have been very satisfied with quality of work and professionalism of all staff. THANK YOU!
- Jerry & ann Spelic
Thank you for your continued loyalty Mrs. Spelic. We have discovered the winning for formula for success and will always strive to improve.
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Rocky River, OH
Paul was very knowledgeable and dedicated to come out on New Year's Eve in the freezing cold...Thanks!
- John David
Thank you for sharing your experience Mr. David. Our customers are our business. No one wants to have to deal with the inconvenience of a broken garage door. When that happens call Precision Door.
Rocky River, OH
Used your ad in the AT&T Yellow Pages. The add was clear and concise and your ability to service on the weekends was a determining factor. I would rate your 2 full page add a 5..! As for the work done, Bill Adamini was personable, polite, respectful to property and informative. He completed the work needed in 90 minutes. While I was not prepared to put out over $1,000, I feel very confident that Precision will stand behind their work and warranty. I have one minor concern and that is that the garage door is not closing EVERY time. There is a small bump in the track that Bill & I addressed, and I will give this a week to work itself out. If it still persists in a week, I will call Bill to have it adjusted.......
- Mike Roberts
Thank you for your input Mr.Roberts. It is good to know our advertising efforts do not go unrecognized. We provide prompt, professional and friendly service. If the issue doesn't not go away please call us. Our goal is 100% customer satisfaction.
Bay Village, OH
Great professional service. Expert installation.
- Guy Rosa
Thank you for your feedback Mr. Rosa. Our goal is 100% customer satisfaction.
Rocky River, OH
Jim Boland has great customer service I was informed ever set of the way from the time he was calling customer to set appointment to what needed to be fixed. Which I appreciate so that I could answer any questions that the client had. Georgia Burns Lawrence Management
- Dorina Neculaescu
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Thank you for our beautiful new garage door. Ryan did a fantastic job installing it. He worked very quickly. The weather was very cold, but he did his job extremely well. Thanks again for all your help over the last few months.
- Margo Ondrejech