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about Precision Garage Door in:
North Olmsted Area, OH
Precision Garage Door of Clevelandhas received 804 reviews, averaging 4.94 Stars:
Kamm's Corner, OH
Thank you Mrs. Romano for your feedback. !00% customer satisfaction is our goal. It starts with the initial phone call and continues long after the technician leaves your home. Enjoy your new opener and please share your experience with friends and family.
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Technician: Paul Broschk
North Olmsted, OH
There is nothing worse than feeling trapped in your own home. My garage door spring broke and I was unable to get my cars out. Thanks to your technician, Zoran, my problem was fixed in no time. Zoran was excellent in explaining what went wrong and very efficient in getting the job done. Precision is lucky to have him as an employee.
- Michele Leahy
From time to time we get the chance to be heroes. Zoran's chance occurred and he was able to serve you. There is no better feeling.
North Olmsted, OH
Came across precision door on the web called them up on a Saturday was surprised to find they work the weekend. The next day Sunday Matt Petroff came out right on time explained in detail about my garage door parts operations had learned had a few very worn parts so had replaced and had a liftmaster opener installed garage door is like brand new with minimum cost. Matt did a great job with install and cleanup.
- John Bartow
We appreciate your feedback Mr. Bartow. Yes, we provide service 7 days a week at no extra charge. We try to educate our customers so thatcustomer can make a well-informed decision about the repair.
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Westlake, OH
great fast friendly service (I think it was Al Fleming)
- Audrey Florrest
We provide prompt professional service.
Rocky River, OH
Al was GREAT! on time, fast, explained everything completely. Its nice to know there are still companies out there that are honest, reliable and service oriented. We will spread the word around. Thanks again!
- Brian Horning
Our goal is 100% customer satisfaction and fixing your door right.
Olmsted Township, OH
Zoran did an excellent job. thank you. this was an expensive project for us but I believe it will be worth it in the long run
- Ken Fox
Thank you for your feedback Mr. Fox. Most people take their garage door for granted and experience has shown the door breaks at the most inopportune time. What we offer is peace of mind.
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Technician: Zoran Jovanovic
Lakewood, OH
Matt (the service guru) was fantastic and the experience of working with the staff I dealt with was excellent. No hard sell and great communication. My garage needs more work and I will surely be calling on Precision.
- Kris & lauren Nicoloff
We are pleased your experience was a good one and do not hesitate to call Precision Door for any future garage door needs.
Westlake, OH
Thank you for our beautiful new garage door. Ryan did a fantastic job installing it. He worked very quickly. The weather was very cold, but he did his job extremely well. Thanks again for all your help over the last few months.
- Margo Ondrejech
Thank you for your feedback Ms. Ondrejech. It is always good to hear from a satisfied customer.
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Westlake, OH
The first thing I liked about your company was being able to speak to a live person rather than the "leave a message and someone will call you back" option 5 on a phone menu. Zoran did a complete inspection of my door and opener and made sure I understood what was OK, needed repair, or replacing. He was very personable, arrived in the scheduled time interval, called shortly prior to arrival time and quickly had my door operational. Your commitment to customer service and actually providing that service was greatly appreciated.
- Dennis Wert, Westlake
We appreciate your feedback Mr. Wert. All of the above mentioned are what separate us from other garage door service companies. We want to provide prompt, professional and courteous service to our customers.
Westlake, OH
Paul has become like a family member lately. We are thankful that he has been able to help us. He was very knowledgeable about garage door choices. He gave us some space to make our choice of the door. My husband chose the door he liked, but I stood my ground for no more windows. Thanks again for being able to help us. I
- Margo Ondrejech
Thank you for this review Mrs. Ondrejech. Paul is a unique individual, because of size some people see him as threatening at first encounter. Quite the opposite, he is a gentle giant and we are so glad he is a part of our great staff.
Olmsted Falls, OH
Zoran was professional and represented himself and your company well. He was courteous and very clean, thorough, knowledgeable and explain all my questions well. I would recommend him and your company to anyone who had a problem with their garage door. though your service and timeliness was excellent i thought that your prices were a little high -- but i accept that for the same day service and hopefully your quick response to any future problems i may have.
- Scott Reese
We appreciate your feedback Mr. Reese. The level of customer service we provide is by far the best in this area and although our price are slightly higher than some of our competitors, we are absolutely the best.
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Technician: Zoran Jovanovic
Lakewood, OH
the tech was very good me being a carpenter by trade his talent of workmanship were excellent. will request him and you company in the future when replacing my door Thanks Don Campbell
- Don Campbell
Thank you for your feedback Mr. Campbell. Our goal is 100% customer satisfaction.
Bay Village, OH
We could not have been happier with our experience with Precision Door Service. Our old door broke due to age and weather and they were out here the next day. Paul Broschk was our technician and he couldn't have been more professional and friendly. We would highly recommend your company to anyone we know. Thank you.
- Brian Moriarty
Thank you Mr. Moriaty. One of our goals is 100% customer satisfaction. We are pleased Paul provide a good experience for you.
Lakewood, OH
Zoran Jovanovic Did a great job fixing my garage door and installing a new opener. He was knowledgable, professional, and did not try to over-sell me on required equipment for the job. Thanks Zoran! Curt
- Curt Rekow
We appreciate your feedback Mr. Rekow. Our technicians are courteous, professional and very knowledgeable. Our goal is 100% customer satisfaction.
Lakewood, OH
I had previously used Precision and would recommend them to family and friends. So I called. Service was done in a very timely manner and quite professional. Anthony was very knowledgeable and explained the job well. This is Five Stars***** Thank you!
- victor matthews
Thank you for remaining a loyal customer Mr. Matthews.
Lakewood, OH
Paul did a great job. Called before he arrived, diagnosed the issue, gave me my options and completed the repairs on the spot. What more could you ask for? Also, Paul was very pleasant to work with.
- Jim Arnos
Thank you Mr. Arnos. We agree, Paul did an excellent job of representing Precision Door. Please do not hesitate to call for any future issues you or someone you care about may have.
Westlake, OH
I called Precision to fix a garage door opener that worked but was extremely loud and I was concerned it would quit in this cold. They showed up on time, was quick to determine the issue and efficient in putting in a new opener. The price was higher than I had anticipated but considering the installation and the quality of the new opener I am very pleased. The technician was excellent, friendly, courteous and most important was efficient and knowledgeable.
- Marty Cook
We appreciate your feedback Mr. Cook. We do our best to provide prompt and professional service. We want your experience with us to be a good one and when we leave we want you 100% satisfied. Please tell others abour Precision Door.
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Technician: Bill Adamini
North Olmsted, OH
Precision certainly met and exceeded my expectations! My service technician Bill was terrific - friendly, knowledgeable and professional. I could not have asked for a better experience. Bill quickly diagnosed the problem and after giving me several repair/replacement options, he replaced the worn gear in the overhead motor. After taking such good care of me Bill left to assist a neighbor of mine. A few days later my door needed adjustment - it was stopping a few inches above the floor. Bill was extremely speedy in returning and making the necessary adjustment. What service! I will not hesitate to contact Precision Door for future door issues. Thank you, so much.
- Gail Chappell
Thanks for taking to review your experience with Precision Door and Bill in particular. We want to provide the best service possible to our customers. We should always be prompt, professional and courteous. It all starts with the quality of guys we hire, Fortunately, we have learned through trial and error, some of qualities that allows a guy to be an ambassador of Precision. Our goal is complete customer satisfaction.
Westlake, OH
Paul was very good. He has been here a few times to repair our garage door and he is always very professional. We have been very satisfied with your company. We will surely contact you for any other garage door needs.
- Margo Ondrejech
Our goal is 100% customer satisfaction Mrs. Ondrejech.
Olmsted Township, OH
Z. did a great job repairing our garage door springs and rollers. He also gave us a very informative explanation of the maintenance and operation of our garage door.
- Paul Novak
Our goal is 100% customer satisfaction. We appreciate your business Mr. Novak.
Bay Village, OH
My experience was great start to finish. Really impressed with the e-mail confirmation with the name and picture of the tech coming to my house. Paul was on time and did a great job of fixing our garage door...even in the bitter cold temperature we had today. He explained my options and when the job was finished walked me through everything that was performed. Great service. Thanks Paul!!
- Gail & louis Lannum
Thank you Mrs. Lannum. The picture and bio are our way relieving some of the anxiety a homeowner may experience about having a stranger in their home. We want your experience to be a good one and our technicians understand that. Being on time, friendly, courteous and professional show respect to the homeowner.
Berea, OH
Bill Adamini and his co-worker were here on time, explained the problem and my options clearly, and performed the repair efficiently. All the good things I want in a service call! Both were also very polite and friendly which was a plus. My thanks to Bill and Precision Garage Door.
- Jean Mckeon
Thank you for your feedback Mrs. McKeon. I am pleased we were able meet your expectations and solve your garage door issues. We appreciate your business.
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Technician: Bill Adamini
Lakewood, OH
Zoran Jovanovic did a great job fixing my garage door and installing the opener! He was very professional, knowledgable and made sure everything was done just right. I'd recommend his service to anyone!
- Curt Rekow
Thank you for your feedback Mr. Rekow. Zoran is an excellent representative of Precision Door. He is professional, courteous and very demanding of himself. He wants to fix the door right, as do all our technicians. Please share your experience with others.
Rocky River, OH
Called Precision, and was set up with an appointment faster than I believed was possible. Received confirmation email with a list of Precision employees and their photos for security. Paul was wonderful. Quickly assessed the issues, explained the problem in a way that was clear, even tho I know very little on the subject. He came up with three different solutions and helped me choose which was best for me. He was able to start work immediately. I would recommend Precision to everyone.
- Kevin Squires
We do our best to provide prompt service. The entire process of us arriving at your home, the phone calls, the pictures and background checks of our techs, is designed to relieve some of the stress and anxiety a homeowner may experience when a total stranger comes to their home. Thank for allowing us to serve you.
Westlake, OH
I had an excellent experience with Precision Overhead Garage Door Service. I had a respectful and informative technician, Zoran Jovanovic. I certainly needed new springs; but after further assessment, I needed additional work (all the original parts were showing significant wear and potential problems). It was all explained very clearly with pros and cons. The excellent part was that I did not feel pressure to have the additional work completed. Because it was not needed to be done for imminent safety, he let me make the decision without pressure. I will recommend this company.
- dianne sanker
Thank you Mrs. Sanker. We want our customers to have a good experience. We accomplish this by courteous, professional and informative. We want ot empower our customers by explaining how a garage door works and helping the homeowner choose the most feasible solution to their issue, no pressure. Our goal is 100% customer satisfaction
Westlake, OH
I got the name from the yellow pages, and called because there is no extra charges for emergency calls. I was very happy with the technician you sent, I think his name was Paul. I definitely recommend your company for friends.
- Lama Salka
Thank for your feedback. We want our customers to be 100% satisfied when we are done. Please do tell others about us.
Westlake, OH
Paul was very professional and knowledgeable about our questions. He took the time to answer my questions. He also gave me suggestions for future replacements of our garage door and opener. He knew what to do and went right to work. He also was very patient with my husband. who wanted to watch and learn about what Paul was doing.
- Margo Ondrejech
Thank you Mrs. Ondrejech. Our technicians are very professional and knowledgeable about garage doors. When we are at your home, you are the most important person at that time. We go the extra mile to make sure you are completely satisfied.
Westlake, OH
Your technician, Matt, presented your company and himself in a professional, knowledgeable and courteous manner. What a pleasure doing business with your company! I'll never hesitate to recommend you to anyone needing your professional services.
- Juanita Kiley
We appreciate your feedback Mrs. Kiley. We do our best to provide our customers with a pleasant experience. We understand how important customer service is to our customers.
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Lakewood, OH
Great job by everyone involved. Highly recommend to anyone needing repairs or a new door.
- David Reid
Thank you Mr. Reid, we are very pleased your experience was a good one.
North Olmsted, OH
Bill did a fantastic job. His product knowledge is thorough. He really really knows what he's doing. He was incredibly friendly and easy to talk to. It's very nice to talk to someone who not only says he loves what he does for a living but also does a job that backs the sentiment up. In the time he was here I had already recommended Precision and Bill to a few people. Top notch customer service. WELL DONE!
- Paul Paquette
Thank you Mr. Paquette. I really enjoy reading all the reviews, but some really capture the essence of what we are trying to accomplish at Precision Door. We want the most knowledgeable, courteous and professional crew possible and we want this to be a work environment that they love. Customer service is our real business. Please continue to recommend us to others.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
I chose Precision as I belong to Angie's List and they had the best and most amount of reviews and I am so glad I did. My previous garage door opener would open only a few inches and kept getting stuck over the years and I could not deal with it any more (not getting any younger) and knew I wanted one that I did not have to be bothered with any more. Bill arrived ahead of schedule which I was thankful for as I had to go to work. He was very professional, knowledgeable, friendly and had the entire job done in no time despite the fact it was freezing out. The garage door opener is so quiet and I love the fact I can put it on delay for 5 minutes and it closes on it's own! Several times I forgot to close the door overnight so now I am relieved I will never have this worry. I have to give a shout out to the girl that answered the phone as she quickly dispatched Bill to the job. Hopefully this garage door opener will outlast me and I will be a happy camper!
- Deborah Romano