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about Precision Garage Door in:
North Olmsted Area, OH
Precision Garage Door of Clevelandhas received 797 reviews, averaging 4.94 Stars:
Bay Village, OH
We appreciate your feedback Mr. Humbert. We want to educate our customers on how a garage door works which enables them to make well-informed decision about the repair. Thank you for choosing Precision.
Lakewood, OH
It was wonderful to get a quick appointment and even though the technician ran into a few problems, he was able to complete the job the same day and at a reasonable cost!
- Victoria Wagner
We provide prompt professional service to our customers. We sometimes encounter some difficulties but we want to fix the door right the first time``````````````````.
Bay Village, OH
Tech showed up on time, was honest with me. Fixed problem right away. Quick and courteous service. I would recommend them to anyone.
- Marc Miller
We provide prompt, professional and courteous service to our customers. Thank you for choosing Precision and please tell friends and family about Precision.
Westlake, OH
Paul, the technician, called to let me know he was on his way, which was great. He was very personable, knowledgeable, confident and efficient in getting the work done. He repaired lift mechanism and installed new opener. He also set the remote in my car and explained routine maintenance I can do on the door hinges. Great service!
- Catherine Grimes
Thank you for your feedback Mrs. Grimes. We are pleased Paul was able to provide you the level of customer service that Precision Door is known for. Our goal is to "fix your door right the first time" and for you to 100% satisfied when we are done. Thank you for choosing Precision and please tell others about us.
Westlake, OH
Great service
- Nabil Tadross
Thank you for your feedback.
Westlake, OH
The Precision Tech called to give me 15 minutes notice that he was on his way which was very helpful to me. He quickly analyzed and resolved the issue that I was having with the sensor and checked the other door components and springs to make sure everything was in good working order. He was very courteous and explained things well which was also helpful. I also appreciate the senior discount and would definitely call Precision again, if needed.
- Bob Oblocki
Thank you for your feedback Mr. Oblocki. We are very respectful of our customers time. The inspection is to avoid any future garage door issues. Our goal is 100% customer satisfaction.
Westlake, OH
WILL DID A FANTASTIC JOB !! GAVE ME MY OPTIONS ON LEVEL OF REPAIR AND I MADE THE DECISION FROM THERE. GOT ALL WORK DONE AND HAD TO REPLACE ONE OPENER DUE TO GEAR PROBLEMS.THESE DOORS HAVE NEVER RUN THIS SMOOTH.THANKS WILL !!! GREAT JOB!! JIM
- Jim Haefele
We appreciate your feedback Mr. Haefele. We have two things we want to accomplish for each customer. We want to fix your door right the first time and we want you to be 100% satisfied when we are done. Please tell others about Precision Door.
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Westlake, OH
Al was a great technician. He called before he came and came early. Efficient and personable. Would use your service in a minute. He is an asset tipo your company
- John Ogden
We appreciate your feedback Mr. Ogden. We do our best to provide our customers the highest level of service possible. Please tell others about your experience with Al and Precision Door.
Olmsted Township, OH
All I can say is FANTASTIC! Your representative was very, very professional, quick and left me very impressed with your service.
- Larry Hamblen
Thank you for your feedback Mr. Hamblen. It is very reassuring to know our guys are really taking care of our customers. Please tell others about Precision Door.
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Lakewood, OH
Paul was knowledgeable and helpful in getting our issues with the garage door addressed. I feel good the opener and springs I got today will last us a long time, thanks!
- Heather Roberts
We appreciate your feedback Mrs. Roberts. Paul is one of the most people I have ever met. Please enjoy your new system.
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Fairview Park, OH
Great product, great job!!
- Bob Steinmetz
Thank you for your feedback Mr. Steinmetz, very short and to the point. Obviously, Ryan did a great job as always.
Kamm's Corner, OH
Bill was very professional and very informative. I thought I needed a new torsion spring when instead all I needed was the bearings greased. He saved me a lot of money by being very honest in his attention to details. I will call Precision again in the future if I ever need any service on my garage.
- Sharyn Ugan
We appreciate your feedback. We encourage our technicians to do what is in the best interest of our customers. Having integrity is one of the traits we look for when hiring our team.
Westlake, OH
I have had Precision at my house on a number of times, They are always prompt and they get the job done quickly. My service man Al has worked on my door a number of time. He is very cordial and knows what needs to be done. One of the springs broke and it only cost me the service call because I previously had Precision do an overhaul about 5 or 6 years ago. A pleasure to work with. Highly recommended.
- James Dever
First of all we want to thank you for being a loyal customer. Secondly, as you attested to , we stand behind our lifetime warranty. Please share your experience with others.
Lakewood, OH
I just happen to see Paul across the street working on my neighbors doors. I asked Paul if he had time to come over and look at the two doors I had. Paul said of course and he'd be happy to look things over. After his evaluation, he said he would be back that afternoon to address the few things he observed. He was right on time and did a great job explaining in "plain english" just what needed to be down. He did exactly what he said he would do and did a great job. I'm very happy with his work and his honesty to stick to his quote.I would recommend Paul and your company to anyone who would ask. Take care and thank you. Greg Deering
- Greg Deering
Thank you Mr. Deering. We are pleased Paul was able to solve your garage door issues.
Westlake, OH
Al was a true professional and performed excellent service for us at night above and beyond the call of duty.
- Tom Splawski
Thank you for your feedback M. Splawski. We take customer service very seriously.
Bay Village, OH
Garage door wouldn't open on Wednesday late afternoon. Called Precision around 8 am Thursday, and by 12:15 Thursday Ryan was here to diagnose, and replace, the "engine." Since I have lived in Bay Village (2006) I have only used Precision, and I am very pleased with their service and skills. Also, when my boss had a problem with a garage door opening, and couldn't get their usual company to respond, it was Precision who arrived same day and fixed the problem. Plus all the technicians who have ever responded, have been excellent.
- Kimberly Case
We provide prompt and professional service. Thank you for your continued loyalty and for referring us to others. I will certainly tell our technicians your impression of them.
Westlake, OH
top notch service.
- Rick Baldoz
Thank you for your feedback Mr. Baldoz.
North Olmsted, OH
Al was the best...he explained it all to me then fixed it perfect five stars is not enough for him!
- RJ Moore
Thank you for taking time to review Al and Precision. Another job well done.
Rocky River, OH
Prompt and excellent service. Explained in detail what the issue was and had several suggestions. Did not try to over sell anything. I would definitely use this company again. Technician was very knowledgable and polite.
- Aileen Fitzgerald
We appreciate your feedback Mrs. Fitzgerald. We always want to do what is best for our customer.
Bay Village, OH
Great and quick service, More costly than we planned but a qualit product and service.
- Clarence Engel
Thank you for your feedback Mr. Engel. We are not the least expensive company but over time you will realize we are the best. We provide our customer with "peace of mind". What do we pay for that?
Kamm's Corner, OH
Just wanted to take a moment an say how nice it is to have a quiet functioning door again. Thanks to Anthony my technique was in an out in no time. Arrived hrs. ahead of my estimated time. He knows hihis stuff. Thank u Precision
- Rob Mihna
We appreciate your feedback M. Mihna. We want to provide a good experience for our customers.
Rocky River, OH
Excellent customer service. Prompt arrival and quick service. Took time to show and explain the issues with my door. Replaced broken parts with good quality parts with a transferrable lifetime warranty. Glad I called them.
- Brent Bell
Bay Village, OH
We're repeat customers & based on our experience with Precision over the last several years, which has ALWAYS been EMERGENCY service, we wouldn't call anyone else. Last night at 6 PM,I discovered that the garage door would not operate, leaving the car trapped. Since I have to be at work at 7 AM, I called Precision immediately. The technician, Anthony Wise, called back promptly to confirm he would be coming out, and actually arrived earlier than he estimated. Anthony was professional and friendly, making sure I could see for myself what the problems were, and giving good informational answers to my questions. I decided on a garage door "rebuild" and 2 hours later everything was shipshape. I also appreciated his thoughtfulness in taking his boots off for the short trek from front door through the house to the garage.
- Kimberly Case
Thank you for this awesome review Mrs. Case. Everything you mentioned is what makes us different from our competitors. Please share your experience with others.
Kamm's Corner, OH
I chose Precision as I belong to Angie's List and they had the best and most amount of reviews and I am so glad I did. My previous garage door opener would open only a few inches and kept getting stuck over the years and I could not deal with it any more (not getting any younger) and knew I wanted one that I did not have to be bothered with any more. Bill arrived ahead of schedule which I was thankful for as I had to go to work. He was very professional, knowledgeable, friendly and had the entire job done in no time despite the fact it was freezing out. The garage door opener is so quiet and I love the fact I can put it on delay for 5 minutes and it closes on it's own! Several times I forgot to close the door overnight so now I am relieved I will never have this worry. I have to give a shout out to the girl that answered the phone as she quickly dispatched Bill to the job. Hopefully this garage door opener will outlast me and I will be a happy camper!
- Deborah Romano
Thank you Mrs. Romano for your feedback. !00% customer satisfaction is our goal. It starts with the initial phone call and continues long after the technician leaves your home. Enjoy your new opener and please share your experience with friends and family.
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Technician: Paul Broschk
North Olmsted, OH
There is nothing worse than feeling trapped in your own home. My garage door spring broke and I was unable to get my cars out. Thanks to your technician, Zoran, my problem was fixed in no time. Zoran was excellent in explaining what went wrong and very efficient in getting the job done. Precision is lucky to have him as an employee.
- Michele Leahy
From time to time we get the chance to be heroes. Zoran's chance occurred and he was able to serve you. There is no better feeling.
North Olmsted, OH
Came across precision door on the web called them up on a Saturday was surprised to find they work the weekend. The next day Sunday Matt Petroff came out right on time explained in detail about my garage door parts operations had learned had a few very worn parts so had replaced and had a liftmaster opener installed garage door is like brand new with minimum cost. Matt did a great job with install and cleanup.
- John Bartow
We appreciate your feedback Mr. Bartow. Yes, we provide service 7 days a week at no extra charge. We try to educate our customers so thatcustomer can make a well-informed decision about the repair.
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Rocky River, OH
Al was GREAT! on time, fast, explained everything completely. Its nice to know there are still companies out there that are honest, reliable and service oriented. We will spread the word around. Thanks again!
- Brian Horning
Our goal is 100% customer satisfaction and fixing your door right.
Westlake, OH
great fast friendly service (I think it was Al Fleming)
- Audrey Florrest
We provide prompt professional service.
Olmsted Township, OH
Zoran did an excellent job. thank you. this was an expensive project for us but I believe it will be worth it in the long run
- Ken Fox
Thank you for your feedback Mr. Fox. Most people take their garage door for granted and experience has shown the door breaks at the most inopportune time. What we offer is peace of mind.
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Technician: Zoran Jovanovic
Lakewood, OH
Matt (the service guru) was fantastic and the experience of working with the staff I dealt with was excellent. No hard sell and great communication. My garage needs more work and I will surely be calling on Precision.
- Kris & lauren Nicoloff
We are pleased your experience was a good one and do not hesitate to call Precision Door for any future garage door needs.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Al was awesome! He gave a few options on how to repair our garage. He wasn't pushy or trying to oversell the more expensive option. Would definitely recommend Al and precision garage door to anyone. Very precessional and polite too
- Brett Humbert