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Excellent tech with fantastic customer service skills.

- Jean & james Hauger

The day before Thanksgiving my garage door came down at an angle and became unusable. We called Precision and they scheduled an appointment for 8am the day after Thanksgiving. Zoran Jovanovic was the technician that was assigned and he called that Friday morning to give me an estimated arrival time, which I appreciated since I had family in town so I knew when I would have to step away. Zoran immediately started diagnosing the multiple issues that existed, explaining the causes and potential solutions. He recommended a rebuild of the garage door hardware that was worn out and after further discussion I decided to have the old garage door opener replaced as well (it was old and well past its useful life). Zoran was able to start work immediately and completed the rebuild and garage door opener installation within a few hours. The difference in operation and noise levels is amazing and the door works perfectly now. The final cost was what was estimated, which was very reasonable given the work required. I would definitely hire Precision again and highly recommend them to others for any garage door needs.

- Steven Sinacore

First, I was very impressed with the same day service and the promptness of the service call. Second, the serviceman was very thorough in explaining options and I felt no pressure in making my choice in level of service. I believe customer service should be the root of all business and feel Precision has achieved this!

- Barbara Ward

Thank you for your feedback Mrs. Ward. We feel very strongly that if we take really good care of our customers, they will be our customers for life. Our technicians are very conscious of that fact and are willing to go that extra mile to assure it is a good experience for you.

Matt was excellent. He was very honest with us and gave us different options without being high pressure. We needed a new opener and he worked with us on the price. We feel like we got a great product at a fair price, professional installation and fast service. Thank you Matt! We love our quiet new opener.

- Lisa Spinelli

options discussed professionally, decision made, work done promptly by chris. it was a good call on my part.

- Joseph Gyorky

Matt and his trainee arrived within the time frame provided by the operator, and quickly assessed and repaired issues with my garage door, keypad, and remotes. It is nice to have everything functioning properly again.

- Colleen Richeson

The service tech was prompt, courteous and extremely helpful. William Coad is a credit to your company and is really customer centric oriented. He made sure we understood everything and made us feel assured of the services provided. He gets a 5 plus.

- Jean & james Hauger

My technician (Zoran) was very professional and courteous. He arrived in the specified time with an advance phone call letting me know he was on the way. He took the time to explain what the issues were and why they happened or needed repair. He gave me different options for repairing my garage door while explaining the advantages and disadvantages and then letting me make an informed decision. I did not feel pressured to do one over the other. The garage was fixed to my satisfaction and has a lifetime warranty!

- David Romel

Will did a great job! He was on time, courteous, and did all the repairs in a timely manner. He also upgraded our security for the overhead door with a device which will prevent the criminal from being able to pull down the attachment piece on the door to the rail.

- Tom Moran

I had precision come out to do a garage door tune-up and inspection. The service tech was awesome. He was on time, very pleasant and after outlining what he was going to do, he went out and did a very thorough job. I would strongly recommend Precision and the tech who serviced our home.

- Paul Palmer

Thank you this glowing review Mr. Palmer. I will certainly share this with Bill. We are quite pleased Bill was able to provide a positive experience for you.

We have used Precision in the past and were very pleased, so called again when we needed service. Zoran, the tech, was very prompt and efficient in arriving and installing the replacement door opener. We will definitely use Precision again when the need arises.

- John and Gigi Sutter

Thank you both of your continued loyalty and we will continue to provide you the highest level of customer service possible.

William Coad from Precision came to my house to give me a estimate on a new garage door i was very happy with how professional and freindly he was and he was on time like they said he would be but what i liked best was his honesty he didn't try to make me buy things i didn't need and that and the Quality of product was the decision factor for me.Thank you for the Great service!

- Jeff & lisa Chambers

We really appreciate your feedback Mr. & Mrs. Chambers. We have received numerous reviews quite similar to yours regarding Will. He continues to grow in his position and is quickly becoming an outstanding ambassador of Precision Door. Please tell others about your experience.

Your technician was very good. Polite and apologetic when he had to charge me eight-five dollars to replace the batteries in my remotes.

- Glenn Knight

Will the service tech was very professional, informative, and tell me what is required to have a safe operating door. Will was very professional in not be pushy over the 3 choices of repairs I had to choose from. He took the time to explain the difference of each and even helped to get me to write a post dated check for the next week. Will also pointed out to me what I would need for the other 2 garage doors. Please give Will a comendation for how he handled this service call.

- Philip Cooney

We appreciate your feedback Mr. Cooney. Our technicians are prompt, professional and courteous. We have found that an educated customer is a good customer, so we explain the operation of the garage door system that our customer can understand and then help them to make a decision suited to their needs. Our techs are willing to go that extra mile to ensure our customers are 100% satisfied. Thank you for choosing Precision Door and please share your experience with others in need of our service.

I called Precision Garage Door Service on Friday, and by Noon on Saturday I had a new garage door opener, a pad for the bottom of the door, and the rollers in the tracks inspected and repaired. I couldn't be happier with the service, the price, and the technician Matt. Matt told me he would be there in the morning, showed-up on-time, and walked me through everything he was going to do and priced the cost of the job right then. After he was done, Matt explained how to use the new accessories I didn't have before for the garage and the door opener. There are a lot of nice extras like the garage lights automatically coming on when I enter the garage through the house. The belt driven garage door opener is so quiet, especially compared to my old chain driven garage door opener. I am a very picky consumer so believe me when I say if I am happy you will be happy too. I highly recommend you call them before you go anywhere else.

- Pete Poznanski

Thank you for is glowing review Pete. All of the points you emphasized are what separate Precision Door from the other companies. We do our very best to provide prompt, professional and courteous to our customers.

Technician today was Bill. He was on time, pleasant, and knowledgeable--he figured out the issue(s) with my door and took care of them quickly/efficiently. I'd rate him a "5." I also enjoyed talking with him about my old cars. Mike Gilbert Berea

- Mike Gilbert

Paul Broschk, technician Very courteous, punctual and efficient Would definitely recommend.

- Beth Vancik

I was very impressed with Bill, he took the time to inform me of all aspects and options in what to do to make our door safe again and working at peak performance. He was dillegent and efficient. Bill was friendly, respectful and professional. I was very pleased with our results.

- Shannon Seikel

Fantastic service as always. Will was very informative and did a fantastic, quick job. We always recommend Precision. Thanks again!

- Ted Henninge

Thank you for your continued loyalty Mr. Henninge.

With what could have been a very stressful situation, Matt fixed everything as smoothly as possible, getting me out of my garage. He was very open about the price of everything and made sure I understood what each piece in my garage door system was doing and what it was supposed to look like. He was very honest about what needed fixed and made things very clear and my garage door running smoothly within an hour. It was great service.

- Raechal

I was very pleased with Bill's service. He was people friendly, was polite, and had a smile on his face. He was open to suggestions and offered his own also. He worked efficiently and didn't waste time on meaningless things. He appeared serious about his job. He also had positive things to say about Precision and the work they do and the service they offered to people. I would recommend Bill to any of my neighbors who might need service to their garage.

- Maria Hamilton

Bill Adamini was my technician. He was very pleasant . He explained the various possibilities to correct the problem in very professional way. Thanks for the good job and being on time .

- Driss Bouchakour

We appreciate your feedback Ms. Bouchakour. We do our best to provide prompt, professional and courteous service to our customers.

Tech was very professional in diagnosing problem. He took time to explain things. Did not pressure any repair needs but rather consulted with me as to what needed to be done.

- Mark Viets

Always on time. Fair and honest.

- Roseanna Green

Excellent service, first time customer, saw Precision listed on Angies List. Technician named Zoran did a superb job, installed new system to open our old heavy garage door. He explained the repairs needed clearly and worked quickly and expertly.Highly recommend him and this business. Door opens easily, smoothly and quietly, wish we had done this sooner! 5 stars +

- Michael Ernst

Thank you for your feedback Mr. Ernst. Angie's List is a great referral source for us, the customers generally know what they want. Based on your experience with Precision Door and Zoran in particular, we hope that you will continue to use us as your garage door service company for any future issues you may have. Thank you and please tell others about Precision Door.

Bill arrived on time and with 45 minutes the job was completed and the garage door is up (and down) running again. Thanks for the prompt and efficient service.

- Emily Lockshine

Thank you for your feedback Mr. Lockshine. Our goal is 100% customer satisfaction. Please tell others about Precision Door.

I am a repeat customer of Precision because you have always given me excellent service. This last time was no exception as Will, my technician, was prompt, totally professional, friendly, and knowledgeable. As Will fixed the problem, he conveyed his knowledge to me and answered all my questions in an easy to understand manner. I am very pleased with Precision Door.

- Annie Hlad

Your technician, Paul Broschk, arrived on time and ready to evaluate my garage. He was courteous and well spoken and went straight to the task at hand. He clearly explained my options and answered all my questions. He was confident in the product and assured me the job would be done in about 2 hours, which it was. I had already had another company evaluate the situation, but the best he could offer was that he might be able to install an opener, but due to the age and flat roof of my garage, it would take lots of tweaking to get it to work. I declined. I am so glad I did. Since Precision is recommended on Angie's list, I assumed they were reputable and they are. Thank you for a job well done by a great technician.

- Nancy Clark

Bill was fantastic. A true professional and you are lucky to have him as a Precision team member. We will recommend Bill/Precision to our friends and family.

- Frank Ferro

Thank you your feedback Mr. Ferro. Yes we are fortunate to have Bill, he is an ambassador of Precision Door. Please share your experience with others.

Excellent service! Very prompt fast. They called informing that they could arrive ahead of schedule, which was much appreciated! Al was friendly and efficient, He got the door right back on track a working like new within 20 minutes. The ability to come out same day was unbeatable! Thank you.

- Matt C