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Al Fleming

Al Fleming
Technician
Reviews: 346
Average: 4.93 stars
Background: 11/22/2011
Drug Test: 11/22/2011
Al Fleming has received 346 reviews, averaging 4.93 Stars:
1 2 3 4 5

Al Fleming's Bio:

Al is an avid bowler who also enjoys coaching his sons football team. In his spare time Al enjoys cooking and spending time with his two children.

Review:

The job was done very professionally. I just thought the price was very high. Other than price a job well done.

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
Review:

Precision Door can be proud to have a service tech like Steve

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
Review:

Al arrived ahead of schedule and did excellent work in a timely fashion

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
Review:

Al was very informative and knowledgeable. He explained other alternatives and options for my garage door

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
Review:

I really have no idea why I chose to call other than the ad was bigger than most in the phone book but boy am I glad I did. My garage door had been repaired twice for the same thing and I thought it was under warranty. When I called the last company that came out and they had no idea when I would hear from a technician that bothered me. Then the tech called and said he could not come out same day,even though my integral garage door would not close AND he advised me that my warranty had expired. I knew that I had to find someone else quickly. I think it was GOD's grace that led me to you guys. Al was great and knowledgable and very courteous. He explained what was wrong and more than one way he could make things right! He did not pressure me in any way and did the job expeditiously. He also gave me a written warranty so that I know exactly what I paid for! Hopefully I will never need my garage repaired again but if I do, I want Al to come back again!

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Al Fleming Service Provided:
Garage Door Repair

Product:
Springs

Technician: Al Fleming
Review:

Al was very knowledgeable and courteous. He explained thoroughly what was needed to repair my door

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
Review:

Very knowledgeable and fast service. would recommend Precision Door to everyone I know

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
Review:

Job well done

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
Review:

Job well done

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
Review:

Al was very knowledgeable about garage door. I will ask for Al again

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
Review:

I called two other companies for estimates, and never received a phone call back, my husband had done business with Precision Door in the past and told me to call. I immediately got an appointment set and Al was the technician sent to my house. He was very nice and because of the wonderful e-mail that you guys sent me with the picture of the technician,I knew right away who he was.The appointment was on a Wednesday and by Friday afternoon i had a brand new garage door!I was so excited and the price was reasonable too! Thank You guys for the wonderful job performed and your prompt attention to getting the job done!

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Al Fleming Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Al Fleming
Review:

My garage door didn't move, but I could hear the motor noise. So I searched the internet, and called this company because I put in the key words, "garage door service", "Shaker Heights". A guy came over on the same day saying I need to change this and that. I asked him if he can make it work and I will consider his suggestion later. He then became to be not as enthusiastic as he was before. The door didn't work again just three days after the repair. I had to call another company to get it done again.

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A Response from: Jeffery Ware

At Precision Door we put the safety of our customers first. From time to time this means that we will not repair a door if, after the repair, the door will continue to pose a hazard. Unfortunatly this customers door was in a very poor, and unsafe, condition. In spite of the danger to himself and his family he wanted only a partial "band aid" repair. He was informed at the time that the limited repair he wanted carried no warranty as it did not address the actual service issues with the door.In this case the customer was willing to ignore the Technicians advice resulting in additional service after only three days. We regret this situation occured but we will not jepordize the safety of our customers for the sake of a few dollars.

Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
Review:

Our garage door had stopped operating with no apparent power outage.The ad in the phone book was noticeable, and when I called, Jim was extremely friendly. I set up an appointment, and Al called to say he could be here early if that worked for me, and it worked out great. Al was very friendly and helpful. He explained the problem, and suggested getting new rollers. I would definitely use Precision again, and reccommend them !

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Al Fleming Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Al Fleming
Review:

We had our garage repaired. Seems to be working good now. My husband had phoned your company to let you know how nice, friendly & knowledgeable the technician was. Picked your name out of the phone book. The ten dollar coupon caught our eye.

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Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
Review:

Al did the job so fast I was impressed. I would refer others to your company.

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Al Fleming
Review:

The first time I used Precision, I needed emergency service, and they came right away to replace a broken spring. I was very pleased with the quality of work and the promptness. I was comforted by the fact that they were easily identified by their uniforms and their trucks. A few years later, I recognized their logo at the home show and had them back to make some repairs and replace our garage door openers. Again, Al was courteous, prompt,and knowledgable. I am confident this company provides continually good service in a timely fashion.

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Al Fleming Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Al Fleming
Review:

Very prompt service. Serviceman was very knowledgeable and thorough

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Al Fleming Service Provided:
Garage Door Opener Repair

Technician: Al Fleming
Review:

I just spoke to a customer named Dennis Haverly who had Al out there today to do a minor repair. He called back because he wanted me to let you know that Al did a great job and was very professional. Customer Service Center.

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
Review:

Al was very helpful and explained all my options. He was friendly, profesional, prompt and knowledgable. I would certainly recommend Percision Garage Door Service.

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Al Fleming Service Provided:
Garage Door Opener Repair

Technician: Al Fleming
Review:

dear sir;may i first mention that your tech. (al) was right on the ball ;(1) i left a message on his phone, with-in a hour he call me back 5 stars ;(2) we set appointment time, he showed up on time 5 stars, i don't have a lot of it)(3)he did a great job/in the time he said he would/an he clean up after himself 5 stars again .may i say ,this is the 2nd time i have call al & will not be the last ;great job!!! you do have a good men out in the field for you

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
Review:

Technician Al was very professional and courteous. He explained and demonstrated what needed to be done in a clear and knowledgeable mannner. He had all needed materials with him and completed the job in less than an hour. I felt the price was very fair for the work done. I would DEFINITELY recommend Precision Company to others.

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
Review:

Very good service. The technician, Al, was very skilled on the repair he did. And was very Knowledgable of all the products he installes. Thanks again for the service. AL THORNTON

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
Review:

When my mother-in-law(80 years old)was looking for a new garage door, we went to the internet, and were sold on Percision based on the positive feedback! We weren't disappointed! Al, the intaller, met with my mother-in-law and myself and was professional and imformative. He knew what he was talking about.From the appointment call to finish of install, only took 4 days. Very impressrd and will recommend and use Precision again. Happy in Strongsville!

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Al Fleming Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Al Fleming
Review:

I would rate a 5, however it did take two trips for my garage to get fixed. Al, reset my number key pad but it does not work. But my garage door is working properly with the remotes. I am pleased with the service he gave!!!

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Al Fleming Service Provided:
Garage Door Opener Repair

Technician: Al Fleming
Review:

A very good job.

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
Review:

He did great work on the spring and very nice and pleasant to conversate. He did excellent work. The only issue is that he filled out the inspection sheet, but did not explain it to me. For example, the garage door is unbalnced was checked...what does that mean. was it because of the broken spring or something else. Overall great service on a Sunday morning.

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A Response from: Jeffery Ware

We apologize for not taking the time to fully explain the Safety Checklist. Al was working with a bad cold and was not on his A game. Al did contact Mr. Hall and explain the Safety Checklist to him to his satisfaction

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Al Fleming
Review:

I just wanted to thank Al Fleming for his quick, responsive service. I will tell my friends.

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Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
Review:

I was very impressed with the proffesionalism of the technician. It is refreshing to have a service person who is knowledgable and a gentleman. I will refer Al and Precision Door to every one I know.

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
Review:

I was very happy with the fast service. They are very proffesional.

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
Review:

Thanks for the Great Service. Very proffesional

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Al Fleming Service Provided:
Garage Door Opener Install

Technician: Al Fleming
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Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125