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Al Fleming

Al Fleming
Technician
Reviews: 349
Average: 4.93 stars
Background: 11/22/2011
Drug Test: 11/22/2011
Al Fleming has received 349 reviews, averaging 4.93 Stars:
1 2 3 4 5

Al Fleming's Bio:

Al is an avid bowler who also enjoys coaching his sons football team. In his spare time Al enjoys cooking and spending time with his two children.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician Eric did an awesome job installing my brand new garage door opener. Thank you Precision Door.

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Al Fleming Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Liked that there was not a surcharge for a weekend service call. All was good * Al, the tech, was no-nonsense guy,very good SERVICE, however, was very expensive.....

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Hannon. Unlike other companies we do not charge extra for nights, weekends or holidays. No one has control over when something breaks, we just need to be in position to respond to our customers promptly. Al is our most experienced technician and does a really good job. As for our price if you were to compare us to a company similar to us we would be comparable. Value is determined over time.

Al Fleming Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al was very courteous. we really like our new garage door. The windows let in a lot of light during the daytime. The insulation keeps the inside cooler the summer time and allows us to go into the garage without a coat on in the winter.

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A Response from: Jeffery Ware

We are very happy that you are enjoying your new garage door. Glad we could help

Al Fleming Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision garage Doors is not a company I can recommend. The technician gave me what I thought was an extremely high price at first and then continually lowered it to try to get me to use his services. To me that makes it seem like the company is trying to get as much money as they can by initially giving a price which is much higher than what they are willing to do the job for. Also, after I had been told the price for the consultation was $40 the technician said the price would be $65 because he had to take time to look at the garage door and talk to me. Isn't that what the consultation is for? He did however waive that fee when I objected. The company that repaired my garage door gave me a much lower price plus they did not require that I first do a consultation which I would have to pay for if I choose not to use their company. I feel that not using this company to repair my garae door was a very wise decision. Even with having to pay for the consultation, I saved over $200 dollars.

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A Response from: Jeffery Ware

Based on your experience, I can understand why you feel that way. First, let me say there are many ways to repair a garage door. Experience has shown the best way to repair a door long term is to rebuild it. Not to say you can't replace a spring or a broken cable. We have found that putting a bandage leads to call backs and unhappy customers. Ultimately we will do whatever our customer wants but again the best way to repair a door is to rebuild it and we guarantee it will work perfectly. Obviously my technician did not adequately explain our company to you. Precision Door uses the best parts available and we offer lifetime warranties, which other companies do not. I don't apologize for our prices, what I do know is that we provide the best service in the industry. It is difficult to compare us to other garage door companies because we take a different approach. Our goal is to fix your door right the first time and give you peace of mind. I do apologize that your experience was not a positive one. Hopefully, you will grant us the opportunity to change your perception of our company. Also, thank you for your feedback. It gives us the opportunity to improve our service.

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al was very courteous and timely. We really like our new door. The windows allow light to come in during the day time. The insulation Al recommended is awesome. Great job Al!!!

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A Response from: Jeffery Ware

Al is one of our most experienced technicians and we have become accustomed to him providing outstanding service. Thank you for your comments.

Al Fleming Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al did a great job on the installation. Garage is much warmer. Thanks, Mark Ferry

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A Response from: Jeffery Ware

Thank you Mr Ferry for taking the time to gives us feedback about your experience with Al and Precision Door. Please enjoy your new garage door and stay warm.

Al Fleming Service Provided:
Install Garage Doors

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al was thorough and efficient. Please tell him he can leave the remote he's bringing in my mailbox if I'm not home. Good job Al and Happy Holidays!

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Al Fleming Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door was able to come out in less than 2 days and Al was friendly and fixed the door in less than an hour. he is a great technician and Precision Door is our main garage door handyman now!

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A Response from: Jeffery Ware

Mr. Potts, Thank you for taking the time to express your satisfaction with the service Al provided. We are pleased to have earned your trust.

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

the technician Al was right on time and fixed the problem with the receiver and garage door opener. Al new within a couple of minutes what had to be done. I would rate his service performed a high 5. thanks Rich Potts

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Al Fleming Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Door was able to get to my house with an hour after I called. Al was very professional and courteous. He did a great job fixing the initial problem as well as upgrading our door equipment. It is much quieter now! thanks

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Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a great experience using Precision Door. We would definitely use them again. thanks!

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

came out last minute, I appreciated you fitting me in on such short notice. al did a great job, thanks

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast and excellent service! Technician friendly, courteous and professional. Explained everything expertly and performed the repair(s) in less than 45 minutes. The garage needed newer parts and now functions quietly without a hitch. Will last another 15 years and love the warranty! Will definitely recommend. Thanks.

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Loved the confirmation email that told me my technician, as well as, providing his picture. Al was running ahead of schedule and called to see if he could come earlier. Al was very polite, shook my hand and introduced himself when he arrived. Al was honest, polite and finished the repair quickly. Al also checked and adjusted the door so it opened and closed completely. I have had 3 dIfferent technicians from your company and they have all been great. Keep up the high quality of service.

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Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The sevice we received was prompt and professional.

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

we needed to have our garage door cables and roller bearings repaired or replaced. we looked in the phone book and precisions ad was just what we needed, expert repair, from the moment we placed the call precision took control,they ask if we needed the repair that day, we scheduled a service tech, he showed up and got right to work. he told us how much the repair would cost and how long it would take him. the repair was done on time, and correctely. i would use precision again, and recommend them to family and friends thank you, Jackie Duirk

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al was very prompt. We are very pleased.

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al made my door nice and quiet

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al has been here before and I must say as a returning customer my experience has always been consistent and service always impeccable. Thanks for everything

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very fast service. Al called the night before. Came the very next morning. Very pleased with how they handled the problem

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks to Al my door is nice and quiet now.

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al was very honest with us and told us exactly what we needed to do. We will definitely use Precision in the future

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al did a great job of repairing our garage door. He replaced all the moving parts and now my wife can lift the door with one hand. Al was very proffesional, explained why we were having so much trouble with the door and provided the expertise and parts so our door is safe and works like new. Thanks to Al and Precision Door Service

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

In the past two years we've had Al out for two different repairs on our garage door. We called because they advertise 24 hour service. Loved that they called ahead to let us know he was running early. Fast, friendly & courteous! Al explained the state of our door and why we didn't have to invest in a new door at this time. We will call them in the future for a new install or future repair. Love love love the number kep pad opener. So convenient!

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Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick Response

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al made our door nice and quiet. Never sounded like this before.

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al was very honest with us and told us exactly what we needed to do. Will definitely be calling him for future work.

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was told service would be 1pm-3pm. Al came early. Al called first!!! Very knowledgeable. I am completely satisfied. Will recommend.

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al was very nice and did a great job.

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Total door and replacement in 1 hour. Higher quality door and rollers. Very nice. good job Al

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
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Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125