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Al Fleming's Bio:
Al is an avid bowler who also enjoys coaching his sons football team. In his spare time Al enjoys cooking and spending time with his two children.
Bedford, OH
Thank you Mrs. Brock, we are pleased Al was able to provide a good experience for you.
North Olmsted, OH
I chose Precision from the Yellow Pages because my original company did not have a person answer the phone. Friday evening the spring snapped along with the cable. The following day the technician arrived and descibed the problem in detail and I was very satisfied.
- Bill Mcwilliams
Thank you for your feedback Mr. McWilliams. You mentioned two aspects of of our business that separate us from our competitors. They are Prompt service and our phones are always answered by a person, not an answering machine. We trust your experience was a good one.
Cleveland, OH
Called Precision to repair a broken spring. The technician, Zoran, did an inspection, fixed the spring, fine tuned the rollers and hinges,and made a few adjustments. He had the garage door running perfectly in a short time. Many thanks!
- Patty Fignar
Thank you taking time to review your experience with Precision and Zoran. One of our goals is to "fix the door right the first time", so you don't have to worry about it inconveniencing you again. Please do not hesitate to call on us for any future garage door issues you encounter.
Cleveland, OH
Anthony took the time to explain to me all of my options for repairing my garage door. He also suggested addtional items that I will consider purchasing in the future. I was very happy that he showed me all of the items that he changed out and why it was needed. Great Job I will be sure to let my co workers and friends know about the service that I received from Anthony and how happy I was with his honesty and the quality of his work.
- John Mays
Thank you Mr. Mays. Part of our job is to educate our customers about how a garage door works so they are able to make an informed decision about the repair. We want our customers to be 100% satisfied when the job is completed. Please share your experience.
Euclid, OH
Better double check my answers! I'm not sure The technician was very personable and polite. He explained what the problem was and gave me a few options that would solve the situation. He worked diligently and the job was completed in a timely manner. He encouraged me to call if I any questions or problems. I would highly recommend this company to friends and relatives. Thanks!
- Barbara Boyd
Thank you for taking time to review your experience with Al and Precision. We strive to provide the best customer service possible to all of our customers. Thank you choosing Precision.
Westlake, OH
Service was excellent it was just a phone call Al Fleming (Technician) was there the next day first thing in the morning took care of the problem and even did not charge for the house call, my family is very happy with their performance, Even Jim (owner) called and ask the problem it was very nice. We will give them 5 Stars. We are glad that we have their product and service.
- SAHER ABBAS
Thank you for your feedback Mr. Abbas. Our goal is 100% customer satisfaction. It gives us great pleasure to help solve your garage door needs. Please recommend us to your friends.
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Technician: Al Fleming
Cleveland, OH
I would recommend Al Fleming and Precision Garage door to anyone in need of a new garage door or repair of their current garage door. Al has been out to our residence several times and has been excellent. Any questions please let me know.
- Mrs. White
Thank you for your feedback. Our goal is 100% customer satisfaction. We appreciate that you continue to use Precision and we promise to continue providing the highest level of of service possible.
Westlake, OH
Al was very helpful is the review of the door. His recommendation was to replace it and the insurance adjuster agreed. We
- Margarette Prunty
Thank you for your feedback. I am glad we were able to help solve your garage door issue.
Cleveland, OH
Appreciate the quick service!
- Todd Rosenberg
Thank you for your feedback. Fast, immediate response is one of the many things that separates us from our competitors.
Solon, OH
Job well done and timely. Angie's List garage door tune-up with roller replacement. Purchased weather stripping and springs. Springs replaced at recommendation of technician.
- Jim Benduhn
Thank you for taking the time to review your experience with Precision and Jim in particular. We are pleased it was a good one. Our goal is 100% customer satisfaction.
Beachwood, OH
AL IS A WONDERFUL TECHNICIAN. VERY GOOD COMMUNICATION SKILLS. VERY PROMPT AND ALWAYS CALLS AHEAD OF TIME. IT IS ALWAYS A PLEASURE DOING BUSINESS WITH PRECISION AND AL IN PARTICULAR.
- SETH HIRSCHFIELD
THANK YOU FOR YOUR FEEDBACK. WE REALLY VALUE OUR CUSTOMERS AND THEIR TIME. WE TRUST THAT YOU WILL CONTINUE TO ALLOW US TO PROVIDE SERVICE TO YOU AND HOPE YOU WILL RECOMMEND US TO YOUR FRIENDS AND FAMILY.
Westlake, OH
AL WAS GREAT!!! VERY PROFESSIONAL AND PLEASANT. i WAS VERY HAPPY WITH THE SERVICE HE PROVIDED. THANKS PRECISION AND AL!!!
- MANNY ACTA
THANK YOU FOR REVIEWING YOUR EXPERIENCE WITH AL. OUR GOAL IS 100% CUSTOMER SATISFACTION. WE WANT TO FIX THE DOOR RIGHT THE FIRST SO YOU WON'T HAVE TO WORRY ABOUT IT AGAIN. PLEASE FEEL FREE TO REFER US TO YOUR FRIENDS AND FAMILY. THANKS FOR CHOOSING PRECISION.
Cleveland Heights, OH
ALWAYS GREAT. PROMPT SERVICE AND OUR NEW GARAGE DOOR LOOKS GREAT. THANKS FOR TAKING CARE OF US AL AND KEEPING US SAFE!!!
- SHELLEY HAAS
Lorain, OH
I WOULD RECOMMEND PRECISION DOOR AND MY TECHNICIAN AL TO ANYONE WHO IS SERIOUS ABOUT GOOD SERVICE
- LAWRENCE BAKER
Cleveland, OH
Precision was recommended by a friend to possibly get me out of a jam. My garage door came off track, and Precision was here in less than 2 hrs after I called (promptness counted). Long story short, the rep who showed up (Albert Fleming), was excellent. He temporarily fixed my door, but was honest enough to let me know that the original door was on it;s last leg (in excess of 20 yrs...he did not know). Anyway, without being pushy, he recommended a new door. Even though this was not in my current budget, I did not feel that Al was taking advantage of me. See, I am a 69 yr old Senior Citizen (prime pickings), but I felt confident following his recommendation. He did an excellent job w/the installation..definitely told me to call him if there is a problem. I am very happy with my choice of compamies and installer.
- Kathleen Carter
Ms. Carter, Thank you for your kind words. At Precision Door our goal is 100% customer satisfaction. Our goal is to provide our customers with options so that they can make the best decision for their circumstances. We appreciate your business.
Willoughby, OH
Al was quick to respond, evaluating the situation first and then following up to replace the 20 year old openers, rollers and remotes. Everything worked great the first time and the doors are so quite now when they open and close. Great job Al!!
- DONNA HUDDLE
Ms. Huddle, Thank you for your comments. The new Liftmaster Belt drive operators are not only quiet but conserve energy. We are glad to hear you are enjoying the quiet, smooth operation of you new operator.
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Technician: Al Fleming
Cleveland, OH
Al was great, he got my garage door fixed and also explained some additional things that could be done to prolong the life of the door and what options I would have once the door had reached the end of its life. I will recommend Precision to anyone looking to get a garage door repaired, and will be calling back when the door needs replaced. Thanks!
- matt groznik
Thank you for taking time to review Precision and Al. We value our customers very much and do our best to provide the best service possible. Do not hesitate to call for any garage door issues that you or your loved ones may encounter.
Maple Heights, OH
Garage door would not open. No problem getting appointment. Al was very nice and helpful. He reset the sensors and the problem was solved. I am glad I chose Precision to install my door because service is always good and prompt whenever I call.
- beverly bell
Thank you for your feedback Mrs. Bell. We hope that you continue to use Precision Door for your garage door needs.
South Euclid, OH
I have used Precision Door for 7 years and had a new door installed, service on the sensors and now new rollers. I wasn't sure if the new rollers would reduce the noise and the technician was honest about what effect new rollers would have given the age of the motor. I wasn't sure if I wanted to spend the money or just have the door serviced. He was honest and completed the work quickly and honored my coupon. I will call Precision again if I have any issues with my garage door.
- DONNA BARTON
First, I want to thank you for being a valued customer. I am happy that Al was able to help you understand how much difference our nylon rollers would make. They are fantastic and will add years to your door operating system. We really appreciate your continued business and please call on us again if you or your loved ones have any garage door issues in the future.
Middleburg Heights, OH
Al really enjoys his work, that explains why he is so good at it. He should get a raise. Thanks Al for a very good experience.
- Doris Steitz
Yes Al really enjoys his work. I am glad he was able to provide you a pleasurable experience.
Avon, OH
Al has a tremendous personality and is very knowledgeable. He is a great technician. I will highly recommend Precision Door.
- Jim Yagich
Thank you for your feedback. Yes Al is very good, as all our technicians. Glad you had a good experience.
Willoughby, OH
found in coupon valu pak
- shirley bryan
Thank you for using Precision Door. Please cal us if you have any issues with your garage door.
Beachwood, OH
Al was really wonderful. He was very upbeat and polite. Our garage door is working so much better. The only minor complaint is that he should have swept up after himself. Having to clean up after a repairman leaves a mess is a pet peeve of mine.
- David Cohen
Thank you for your feedback. I was pleased with what I read until I read the part that he did not clean up after he completed the job. We can't stress enough to our techs the importance of customer service. Our goal is 100% customer satisfaction and obviously we fell short. Thanks for your candor, it shows the areas that we need to improve.
Cleveland, OH
Al arrived earlier than scheduled, which worked out great for me. He was able to fix the problem I had in no time at all. Very professional and helpful.
- chris krajci
Thank you for your feedback. Our goal is 100% customer satisfaction. Please do not hesitate to call on us if you or your loved ones have any garage door issues. Thanks for choosing Precision Door.
Chagrin Falls, OH
I gave you two stars not because of bad service, Al was professional and did his job well. I made one mistake and that was buying on the spot and not getting an estimate from a competitor, there was nothing wrong with the door when I called you. You may be the best in the business, but I suspect you are the most expensive. Al took 45 minutes to rebuild the door parts and I paid $800. I can't believe Al's time or your parts are worth that much money. I know good service is not cheap but should not be this expensive. You caught me on a bad day for me and good for you. I'm usually not that gullable and I really don't like to get taken and I feel I did. No recommendation for Precision.
- Paul Winberry
We are sorry you feel as if you somehow been taken advantage of Mr. Winberry. Our goal is to fix the right door the first time and for our customers to be 100% satisfied. I will not defend our prices, they are what they are. I can guarantee our parts are better than any others available and we stand behind ours. Hopefully, after many years of trouble-free garage door use your opinion of us will change.
Brook Park, OH
The technician Eric did an awesome job installing my brand new garage door opener. Thank you Precision Door.
- Kathy Jakupcik
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Technician: Al Fleming
Westlake, OH
Liked that there was not a surcharge for a weekend service call. All was good * Al, the tech, was no-nonsense guy,very good SERVICE, however, was very expensive.....
- Pete Hannon
Thank you for your feedback Mr. Hannon. Unlike other companies we do not charge extra for nights, weekends or holidays. No one has control over when something breaks, we just need to be in position to respond to our customers promptly. Al is our most experienced technician and does a really good job. As for our price if you were to compare us to a company similar to us we would be comparable. Value is determined over time.
Cleveland, OH
Al was very courteous. we really like our new garage door. The windows let in a lot of light during the daytime. The insulation keeps the inside cooler the summer time and allows us to go into the garage without a coat on in the winter.
- Susan Murphy
We are very happy that you are enjoying your new garage door. Glad we could help
South Euclid, OH
Precision garage Doors is not a company I can recommend. The technician gave me what I thought was an extremely high price at first and then continually lowered it to try to get me to use his services. To me that makes it seem like the company is trying to get as much money as they can by initially giving a price which is much higher than what they are willing to do the job for. Also, after I had been told the price for the consultation was $40 the technician said the price would be $65 because he had to take time to look at the garage door and talk to me. Isn't that what the consultation is for? He did however waive that fee when I objected. The company that repaired my garage door gave me a much lower price plus they did not require that I first do a consultation which I would have to pay for if I choose not to use their company. I feel that not using this company to repair my garae door was a very wise decision. Even with having to pay for the consultation, I saved over $200 dollars.
- Brian Wasserman
Based on your experience, I can understand why you feel that way. First, let me say there are many ways to repair a garage door. Experience has shown the best way to repair a door long term is to rebuild it. Not to say you can't replace a spring or a broken cable. We have found that putting a bandage leads to call backs and unhappy customers. Ultimately we will do whatever our customer wants but again the best way to repair a door is to rebuild it and we guarantee it will work perfectly. Obviously my technician did not adequately explain our company to you. Precision Door uses the best parts available and we offer lifetime warranties, which other companies do not. I don't apologize for our prices, what I do know is that we provide the best service in the industry. It is difficult to compare us to other garage door companies because we take a different approach. Our goal is to fix your door right the first time and give you peace of mind. I do apologize that your experience was not a positive one. Hopefully, you will grant us the opportunity to change your perception of our company. Also, thank you for your feedback. It gives us the opportunity to improve our service.
Cleveland, OH
Al was very courteous and timely. We really like our new door. The windows allow light to come in during the day time. The insulation Al recommended is awesome. Great job Al!!!
- Susan Murphy
Al is one of our most experienced technicians and we have become accustomed to him providing outstanding service. Thank you for your comments.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Arrived earlier than within 3 hours timeframe which I really appreciated. He was courteous and I felt like I was talking to a longtime neighbor about my garage problem.
- glenda brock