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Al Fleming's Bio:
Al is an avid bowler who also enjoys coaching his sons football team. In his spare time Al enjoys cooking and spending time with his two children.
Cleveland, OH
Thankyou fr your feedback Mrs. Root.
Cleveland, OH
With 2 good experiences with Precision, we called again for our second garage door not responding. We requested Al again and he diagnosed and fixed the problem. Precision has great after sales service, the mark of an outstanding company, with outstanding leadership and engaged employees. Thank you again!
- siok eng
Being one of the owners, I was really touched by your review. The above mentioned are what separate the good companies from the the best. We thank you for being a loyal customer.
Euclid, OH
Service was excellent, as advertised. I called at 1:45pm on a Saturday afternoon and repair tech arrived around 3pm, completed work by 4:15pm, and that included some unexpected wrinkles in the job. Al replaced our broken torsion spring, mounted a new center plate for it, installed new rollers, and replaced a broken cable, all with great efficiency on a pretty cold day. Thanks, Al and Precision. GREAT JOB!
- GREGORY MILLER
Prompt, professional and courteous service is what we provide. We appreciate your business Mr. Miller.
Solon, OH
Zoran Jovanovic serviced our garage today 3/19/14. He was on time, very professional, knowledgeable, and courteous. I would recommend your service anytime and certainly Mr. Jovanovic! Thank you.
- MARYKAY TORNATORE
Thank you for your feedback Mrs. Tornatore. Please do recommend us to others.
Westlake, OH
great fast friendly service (I think it was Al Fleming)
- Audrey Florrest
We provide prompt professional service.
Rocky River, OH
Al was GREAT! on time, fast, explained everything completely. Its nice to know there are still companies out there that are honest, reliable and service oriented. We will spread the word around. Thanks again!
- Brian Horning
Our goal is 100% customer satisfaction and fixing your door right.
Strongsville, OH
Google comes through again! My garage door failed me on the second coldest night of 2014. Precision answered their phone promptly with a live person no less! I was considered an emergency because my car was stuck inside. They arrived within the hour and Al was done and gone within 45 minutes. Considering the original unit was 15 years old, the replacement (cost and warranty) were well worth it. Excellent.
- Kim Hollett
You will always talk to live representative when call Precision. We provide prompt professional service regardless of weather conditions. We are pleased you chose our lifetime warranty package which we stand behind %100.
Bedford Heights, OH
I had my garage door repaired by Al Fleming who was prompt, courteous and provided great service and advice on garage doors. I would definitely use Precision again for future garage door repair or replacement.If I decide to have my garage doors replaced this summer, I would prefer to have the work done by Al Fleming.
- Carlton Daniel
Thank you for your feedback Mr. Daniel. We do our best to provide our customers with prompt, professional and courteous service. We will certainly allow to service or install your new doors. Thank you for choosing Precision Door.
Cleveland, OH
Work well done. Thanks!
- Baolian Yang
We appreciate your business Mr. Yang.
Cleveland, OH
Your service was at my house within 90 minutes of placing the call for service. Al Fleming was friendly, professional and explained the repair options available as well and updates needed since my system is old. The repairs were completed within 45 min (including time to massage my dog). I will call in the spring to get the remaining work done. I highly recommend your service. Thank you
- Vivian Miller
We appreciate your feedback Ms. Miller. That is really prompt service, we are not always able to respond as quickly. Our technicians are the best in the area and actually enjoy their jobs. When you are ready to complete the repairs Al recommended please call on us. Thank you for choosing Precision
Parma Heights, OH
Al Fleming, Precision Door Technician installed a new garage system since my old system was not functioning. Al discussed the work he was going to do and also informed me of the price. Al was very polite and performed his job well. Today, two technicians arrived to dislodge door from ground since it was frozen. Thanks to the two of you for your help this a.m. Carol Schenkelberg
- Carol Schenkelberg
Thank you your feedback Mrs. Schenkelberg. Al is our most senior technician and very knowledgeable about garage doors. He can solve most issues. We are pleased your problem was resolved. Please share your experience with others.
Strongsville, OH
Fantastic work!! Same day initial response. I could not be happier with our new Liftmaster garage door opener. Super quiet.
- Matt Upson
Thank you Mr. Upson. We do our best to provide prompt and professional service to our customers. Our products are the best available.
Cleveland, OH
Our springs broke at the worst possible time and during the coldest weather of the year. The tech, Al came out on Monday to look at the job; and, on Tuesday the new springs were installed by him. Thanks for such professional and speedy service.
- CITY VIEW
Thank you for your feedback. We try our est to provide prompt and professional service under any circumstance. Al is very knowledgeable and can solve any garage door issue.
Gates Mills, OH
I chose you because you advertised same day service, and the online reviews were positive. My garage door needed a new spring, pullies, and brackets for the electronic eye. The service man was excellent and made all the repairs quickly, even though he had to return to the shop to get the brackets.
- Rosalie Dellaratta
We appreciate your feedback Mrs. Dellaratta. We are pleased your experience was good and I apologize for our van not being fully stocked as advertised.
Avon Lake, OH
My garage door spring broke at 9:00 AM on a Saturday and I called Precision based on their Internet web page and they had me scheduled for a replacement spring by noon on the same day. The technician, Al Flemming, called in advance to tell me when heâ??d be at the house. His inspection of the door showed some very well-worn components I was somewhat aware of, but did not take seriously. He replaced the spring, rollers, cable and bearing plates in less than one hour. I was not pressured to replace all parts and did so on my own. Al was very experienced and did a great job. I would recommend Precision to anyone needing garage door service.
- Charles Heindrichs
Thank you for your feedback Mr. Heindrichs. We tried to provide prompt service to our customers because how inconvenienced one can be due to garage door failure. It's funny, the door always breaks at the most inconvenient time. I am glad we were able to solve your problem.
Cleveland, OH
Our garage door is working like new! New springs and Liftmaster opener were installed. Bill was wonderful - answered all my questions and made sure everything was working prior to leaving. Same day service is a plus!
- Judi Roseman
Thank you for taking time to review your experience with Precision Door. We hear that quite often, sometimes even better than when it was new. We really appreciate your business and asked that you tell family and friends about us.
Cleveland, OH
All is the best. He realized at once why the door was opening erratically and fixed it right away...about 3 hours earlier than scheduled. Great service!
- Roger Baden
Thank you for your feedback Mr Baden. Al is our most senior technician and is very knowledgeable about garage doors. We are pleased Al was able to solve your issue.
Cleveland, OH
Several weeks ago, in an emergency operation, Al came by to replace our garage door springs and the other moving parts, with professionalism and quality. Our neighbor noticed recently that our garage door would close partially (we had driven off apparently) and re-open. Based on this, we called Precision yesterday and Al came by this morning. After some diagnostics, he made some adjustments and said to call again if this did not help. After sales service differentiates a mediocre company from an outstanding one. Precision's after sales service is impeccable.
- siok eng
We really appreciate your feedback Mr. Eng. We stand behind our products and our employees. We also hold them to high standards of service. In these times we want to stand above our competition, so we have to go that extra mile to ensure our customers are completely satisfied.
Olmsted Township, OH
Scheduling a service call was easy and convenient. The technician called before he arrived and was here when he said he would be. He was knowledgeable and easy to talk to about what we needed. He was able to replace our garage door opener in about and hour and even re-programed our Homelink in our car for us. I will definitely recommend Precision Door to my friends and family.
- Jack Holmes
Thank you for taking time to review your experience with Al Mr. Holmes. We want to simplify the process and try to make it convenient for the customer. Please share your experience with others.
Service Provided:
Product:
Technician: Al Fleming
Cleveland, OH
We recieved an estimate the same day it was requested. The assessment was complete, explanation easily to follow and all questions were answered. The written estimate arrived by email an hour later. What more could you ask for?
- Al Taege
Thank you for your feedback Mr. Taege. Yes we do all of the above mentioned. I just want to know when do you want your door installed.
Rocky River, OH
Al Fleming came out to show us new doors and did a fantastic job! He gave us many different options to choose from. We will definitely be ordering and he even made a quick fix to our existing door to make it safer for the meantime. Thanks!
- Leslie Zender
Thank you for your feedback Mrs. Zender. We are pleased Al was able provide the right door for your home.
Northfield, OH
I found Precision from Angie's List. I was impressed with the high ratings the company received from customers in my area. I called for help at 9:30am and talked to very pleasant and professional customer service representative named Allison. Allison was able to schedule an appointment that day and gave me a reasonable time window when to expect my technician, Al Flemming. The e-mail I received from the company before my appointment was great. I was able to see a picture of my technician coming to my house in a few hours and read a quick bio. I liked learning a little about Al and how he enjoys his time with his kids (I found this reassuring - believe it or not). Al came to the house right on time, was professional and walked me through what needed done and the price breakdown - all reasonable and easy to understand; no games. Al repaired all the moving parts to the door, including the spings that snapped. The work was completed very quickly (30 minutes). First thing I noticed was how quiet the door opened and closed - amazing. All around, great experience especially considering I called with my problem at 9:30am and was fixed by 2:40pm that day!!! Great job and will be recommending to everyone I know!!!
- Tom Johnson
Thank you for your feedback Mr. Johnson. Angie's list is a great referral source for us. Most often we are able to provide same day service. Our customer reps do an excellent job and a very customer oriented. Al is our longest tenured team member and quite knowledgeable. We know the anxiety homeowners experience by allowing a total stranger in their home, hence the picture and biography. Yes, it is very reassuring to know who is coming and to have some background information about them. We value our customers time so it is important that we arrive on time. Our goal is 100% customer satisfaction because our business is largely driven by customers telling others what a great experience dealing with Precision was. Thank you so much for choosing Precision Door.
Cleveland, OH
professional, organized website Precision Door was extremely professional. The entire team--including the employee who answered the phone the day we called met all of our expectations. The team made themselves readily available to answer any questions. We received same day service for an evaluation on a Saturday with no extra charge given a weekend day. We were immediately emailed confirmation of appointments. My family felt very safe having photos that were easy to show to each member of the family of who would be presenting to the door. The vehicle was well-marked. Al Fleming was very courteous any time we called, and promptly returned our calls. He was efficient and very informative to us about the repair. The technology of payment was fast and convenient. We would recommend this company to any of our friends.
- Becky James
Thank you for this awesome review Mrs. James. Everything you mentioned are what set us apart from our competitors. We want our customers to have peace of mind. The pictures and background check help relieve some of the anxiety a homeowner may have about a stranger coming to their home. We are pleased Al was ale to solve your problem.
Cleveland, OH
The main garage door refused to work in the context that my husband was in hospital (in intensive care). I had to get the car out and get to him that day. I called around and Precision responded quickly: despite the typical time interval they give for making a house call (Nov 8, 11am-2pm), the Precision technician came at 11 am once I explained my desperate situation. The service technician was very professional, examined both garage doors, and then came in to speak to us about the "diagnosis" and his recommendations. He changed both pairs of springs plus all the moving parts (now well worn down) in an incredible 60-70 minutes. The garage door is the most silent its been x 7 years and I was able to be driven in my car to my husband in the ICU. Thank you!
- siok eng
Thank you for taking time to share your experience with Precision Door. I tell my guys that we are in a position to be someone's hero. This is an example of such a time. Once you explained your situation to Al, he made you a priority. That is true customer service. We pray that your husband is doing better. Thank you for allowing us to be of service.
Avon, OH
Great job! Al was thorough and very detailed oriented. Very professional
- Todd Piatt
Thanks Mr Piatt. I will certainly let Al know how pleased you were with him. Please share your experience with others.
Avon, OH
Great Work! Fast response. My neighbor used your company and gave a great referral. I would definitely recommend your organization. Al Fleming was extremely friendly and easy to talk with.
- Rick Sykora
Thank you Mr. Sykora. A referral from a satisfied customer is golden. We are pleased that Al provided you a good experience. Please share that with others. Please do not hesitate to call on Precision Door in the future.
Avon, OH
Job well done,quick response, but too expensive. I figure $300. max. ($100. service call,$100./hr for repair,took less than an hour,$100. for springs. That seemed fair.
- William Mangano
Thank you for your feedback Mr Mangano. I won't apologize for our prices, but I will ask "What is peace of mind worth". Hopefully, over time you realize that we are not expensive. Thank you for choosing Precision.
Cleveland, OH
I found Precision Door with a Google search. I called for service and was pleased to get same day service. Al Fleming did a very good job on the repair and explained the condition of the door and possible service needed to get the best performance for years to come. Overall, very Satisfied.
- Mike Santarelli
Thank you for taking time to review your experience with Precision and Al. In most cases we are able to provide same day service to our customers. We are pleased that Al was able to provide a good experience for you.
Solon, OH
Fast courteous service. Thank you very much
- Kathy and patrick Connolly
Thank you for your feedback Mrs. Connolly.
Cleveland, OH
The personnel of this location was very helpful & pleasant to work with. I felt that they all really care about my satifaction.
- Brian Sadler
We appreciate your feedback Mr. Sadler. Our goal is 100% customer satisfaction.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Technical was efficient, personable and knowledgeable.
- Christine Root