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Precision Garage Door of Clevelandhas received 4566 reviews, averaging 5.00 Stars:
Bedford Heights, OH
Product:
Cleveland, OH
Precision responded on a Saturday in June to fix and replace a worn out opener and I ended up spending more than I budgeted on garage door accessories (springs, wires, brackets, etc. ) that needed replacement. Because of the doors age it still occasionally malfunctioned and I would have to adjust it. In January the sensors kept the garage door from closing at all. I gave up and called thinking I would have to pony up some more money. When it was snowing and 23 degrees outside, technician Jim Boland returned and treated it like a call back. He assessed the problem and quickly created a solution that worked. It is great to know they stand behind their work. I wished I would have called earlier, and given the cold weather, I bet Jim does too.
- Reid Coffman
Service Provided:
Product:
Operations Manager: Brad Buzzelli
Cleveland, OH
Mr Wise was pleasant and professional. Suggested new door installation but did not push. Repairs were completed in a timely manner. I like the fact that your installers are drug tested and I also like your same day service.
- Barbara Peacock
Cleveland, OH
Great service.
- Kathleen Getty
Solon, OH
I called to have my garage door repaired but unfortunately it was beyond repair. The technician explained why a new door was necessary and immediately worked on some options for us. By the end of the appointment all I had to do was confirm what we wanted with a phone call. Although we went another direction, I would definitely refer Precision. The technician, Paul Broschk, was friendly, professional, courteous and knowledgeable as well as right on time.
- Eileen Damato
Chagrin Falls, OH
Al the tech was great! He was very informative and genuine
- Chris Randolph
North Olmsted, OH
service was great-the technician Paul Broschk was very knowledgable and friendly.
- Daniel Doyle
Sheffield Lake, OH
I am very satisfied with the level of integrity and service provided to us. Service tech Al Flemming went above and beyond our expectations by providing us with extraordinary service and professionalism in replacing our broken spring. Not only the spring but walked us through complete safety measures showing us that our safety was his primary concern and the need to replace the cables and rollers as well, and not only that but showing us the best possible plan to fit our budget. We are very satisfied with Al and would recommend him and this company wholeheartedly. 5 Stars. Gary & Jenn Price...Sheffield Lake
- Gary Price
Bentleyville, OH
Bill was here today and did a great job installing a new opener. Very informative, good at explaining the problem and the options, went above and beyond. We are very pleased with our new, quiet opener!
- Ann Gasser
Strongsville, OH
I was very pleased with your service and Bill's explanation of everything that needed to be replaced on my garage door. He was prompt and informative. He brings value to your organization.
- Karen Ford
North Olmsted, OH
When arriving home yesterday, my garage door opened only part way and was ajar. I was looking on line for Genie to do repairs but then remembered recently receiving a new booklet from Angie's List and looked in there and found Precision. I decided to call Precision for the repairs and I cannot say enough good things about the technician, Bill Adamini, and the expert service he provided. He was very friendly and explained all the services he was providing. I will HIGHLY recommend Precision to others and for my future repairs and am considering buying a new garage door opener system which Bill explained to me. 5+ stars from me. Thank you!!! Liz Goerz
- Liz Goerz
Solon, OH
Anthony was very informative and did the job right! No more problems with my garage door! Thank you. 5 stars!
- Kathy
Chesterland, OH
I received your company's name through Angie's list. I did like the reappointment email with the name and image of who would be doing the service call. When Anthony arrived he was very nice and informative about questions I had. He went above and beyond the service call special I had secured through Angie's list, even using a hammer to break up the ice on my drive so the door would close. Will definitely use you again!
- Emily Witschi
Thank you for your feedback Mrs. Witschi. The picture of the technician is designed to help alleviate the anxiety of a stranger coming to your home. We do our best to provide excellent customer service, which really means exceeding your expectations. We want to create raving fans of Precision Door. Please share your experience with others.
Cleveland, OH
I choose Precision from the phone book. I was pleased with the person taking my information as she was very helpful. The time of the appointment was satisfactory and Paul called gave an estimated time of arrival and was here as excepted. He reviewed the problem, checked what needed to done and gave me the option to pick what work I needed done. Paul reviewed what he did and if anything didn't work I could call and a service call would be made. A rating of 5.
- Theresa Burrello
North Royalton, OH
The technician was on time, courteous, efficient and thorough. We purchased the door from your company and had it installed by your technicians 5 yrs. ago. Had to have it serviced last year for different reason.
- Doltan Ferenczsi
Thank you for your continued loyalty Mr. Ferenczfi. Our goal is100% customer satisfaction.
Cleveland, OH
From the first call to the company to the installation of the garage door, Precision Door and its staff were professional, reliable, and personable.
- Deborah Wallace
Thank you for taking time to review your experience with Precision Door. Prompy, professional and courteous service is one thing that separates us from our competitors.
Product:
North Olmsted, OH
The tech (Bill) was very professional and friendly. He did the job very well and in the time frame that he said it would take to do the job. I am very pleased with the opener and with the service I received. I gave you a 5 star rating based on the service and the product. Please contact me if you want more info. Sincerely, Tim Fitzwater
- Timothy Fitzwater
Thank you for your feedback Mr. Fitzwater. Our goal is 100% customer satisfaction.
Chagrin Falls, OH
I called because I was having problems with both my garage door and my garage door opener, and someone came out just a few hours later. They did a great job, and got everything working quickly! I will definitely recommend Precision to my family and friends.
- Monica B
Cleveland, OH
Great service! Bill was prompt, friendly, and explained my options thoroughly. Once a decision was made, he got the job done well & quickly. I will call again if/when I have another garage door issue.
- Yuta Hsu
Thank you for your feedback Mrs. Hsu. Our goal is 100% customer satisfaction and all of our technicians are prompt, professional and courteous. We are pleased Bill provided a positive experience to you.
North Royalton, OH
Had the springs in our garage door break on a Saturday afternoon during a nasty snow storm. I called Precision at 2:45PM and they had someone at my house by 5:30. The technician was extremely professional and did an excellent job working on my door. I would recommend them to anyone based upon this experience
- Jim Armitage
Thank you for your feedback Mr. Armitage. From time to time we have the opportunity to be heroes. We are pleased we were able to help you.
Chagrin Falls, OH
Five stars rating for sure. My technician, think I recall his name was Zoran, did a great job. He called me the night before the appointment to see if I had tried some simple fixes before coming out. He was trying to save me money. None of those simple fixes were viable so he came out the following day on time and showed me the issues. He then gave me three price options to consider which I appreciated. He completed the work in about one hour and the door operates perfectly now. Well done!
- Dan Sheets
We appreciate your feedback Mr. Sheets. We always try to do what is in the best interest of our customers. Thank you for choosing Precision Door.
Beachwood, OH
Definitely a five star operation. Ryan took care of everything needed (sprocket assembly replacement) for the quoted price, and we are quite thankful for weekend service at a fair price. The only glitch was some miscommunication on the dispatch side. We were told that Ryan would arrive between 11:00am and 1:00PM, and that he would be calling us at 11:00. One o'clock came and went, and we still hadn't heard from or seen anyone from Precision. My wife called again at 1:00, Ryan called us at 1:20, and he made it to our house around 2:00PM. Everything was completed in under an hour. Not bad. Precision is now our Garage Door Service provider of choice. Great job!
- Chad and tova Cohen
Warrensville Heights, OH
I would like to commend Anthony for the wonderful job he does. Anthony was here before and as always, was helpful courteous and knowledgeable. He explained everything so I knew what was going on and even gave me options. He is a great technician and should be recognized for doing stellar work.
- Adriane Weems
Thank you for your feedback Mrs. Weems. You can always expect the same high level of customer service whenever a Precision technician shows up. Anthony is quite exceptional and we acknowledge him regularly for doing an awesome job. Your review just reinforces our view of Anthony. Thank you for remaining a loyal customer and pease tell others about Precision Door.
Cleveland, OH
Bill Adams was the technician. He repaired my rollers and the bracket which held the springs. Very kind guy was efficient and knew what he was doing. It was a pleasure having them fix my garage
- Keith Kincaid
We appreciate your feedback Mr. Kincaid. Our technicians are prompt, professional and very courteous.
Chagrin Falls, OH
I was very pleased with the service and the technician.
- Michael Hronek
We are pleased Matt was able to provide you a positive experience. Please tell others about Precision Door.
Product:
Twinsburg, OH
Great service and done quick. Anthony was great to work with.
- Ryan Puliafico
Cleveland, OH
Prompt on a blizzardy Saturday, courteous and friendly. A full repair of a 15 yr door opener suddenly askew. Neat efficient work.
- Howard Wetzel
Thank you for your feedback Mr. Wetzel. The cold weather is something we have no control of. Our guys know to layer up to try and stay warm. Garage doors malfunction more readily in cold weather so we need to be prepared. Our goal is always 100% customer satisfaction.
Solon, OH
Definitely 5 stars service: Came home real quick, polite and professional, got 6-7 items replaced in a very cold day. I will recommend you to people I know.
- Eddie Geng
Beachwood, OH
After an unfortunate garage door mishap on a Friday evening, I called Precision Garage Door service and was scheduled the very next day. Technician, Matt was courteous, professional, and provided 5 star service. Many thanks for a job well done !
- Diane Scott
Thank you Mrs Scott. Our technicians are prompt, professional and courteous. They actually enjoy what they do, therefore do a better job. Please tell others about your experience with Precision Door.
Product:
North Ridgeville, OH
Our service mechanic was awesome. He fixed our problem fast and efficiently and was super nice. He didn't even charge us because it was such an easy resolution
- Sandy Kaltmer
Thank you for taking time to review Matt. We agree, Matt is pretty awesome. There is no higher calling in life than being able to help another human being. Thank you for choosing Precision Door.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Service was excellent. The gentleman was on time, very considerate, and showed quality in his skills. He explained what he was going to do and did all he said was to be done. Afterward, he went over all the changes and asked if I had any questions. He assured me that if anything went wrong that the company will take care of the matter immediately. I do appreciate your company and the people who represents Precision Doors.
- Kenneth Rogers