Our garage door broke (spring) late Friday night 12-28-2018. I could not open it by hand. Called Saturday morning at about 9:45 am. By 3:00 pm on Saturday afternoon the door was repaired. The technician that came out was John Gilles, we could not have been more pleased with his professionalism, knowledge, and friendliness. During our conversation, I had asked about garage door openers. When he gave me the paperwork for the work he did he also gave me information on the openers that Precision recommends and took the time to explain the difference between them. Great job from beginning to the end, Fast and great service. Thank you, Mike Piskura WO# 4553999

- Mike Piskura

I give your company and Anthony the installer that came to our house a five star rating. Anthony came to our home and install the garage door and did a simple repair and he’s a great asset to your company is a very courteous young man he gave my wife and I excellent customer service and he’s definitely an asset to Percision garage door. He’s very knowledgeable and if we have any service problems in the future we like to request Anthony if possible hope you have a great holiday thank you.

- Keith Glenn

Your service always do great work they know there products

- David Miller

Same-day service by Paul for our broken garage door spring was awesome. He went over the least costly option. Then when we decided to upgrade the old garage door, he helped us get top quality carriage doors that we always wanted! 5 star experience. Can't wait for the doors!

- Avery Johnson

Garage door would not go up. Selected precision door based on excellent online reviews. Service was excellent. Very professional technician replaced door opener. I highly recommend Precision Door.

- Nancy Haas

While we thought we needed just a keypad (I brought one and it would not accept the code...) we got a new opener..... The guy was very professional... I thought we just had the genie put in but it was 12 years old....

- Steven Fox

I very much appreciated the way your staff responded to our emergency from the moment that we contacted them. We scheduled our repair appointment quickly for the next afternoon (and changed the time period due to a last minute event). Our repairman (John Franks) arrived on time, immediately identified the problem, estimated the repair time, worked efficiently and promptly, and even answered the frequent questions from my inquisitive six-year-old grandniece. Everyone's efforts on our behalf were greatly appreciated.

- Rosemary & george Crisci

They were able to replace my garage door within two weeks of initial inspection. Both the individual who provided the estimate and the installer were very courteous, professional and reliable from start to finish. I highly recommend this company.

- Steve Umberger

Very pleasant repairman. He outlined the problem and explained the options clearly. He workly efficiently and without disruption. Very neat job when finished. Would highly recommend.

- Donna Waite

The Technician came to our Home. He determined the Problem right away. He have suggested replacement of the Garage Door Opener Unit. After installation was completed, Technician noticed that Garage Door itself was not functioning properly. He had all parts and tools to make repair. The whole job took les than two hours. Technician was very knowledgeable and courteous. He re-programmed all remotes (including Car). Good Job Well done! Thank you Zoran Jovanovic.

- Dmitry Shuster

I had the springs tightened and the rollers replaced and Anthony was most helpful and knowledgable and kind. I would recommend Precision to anyone.

- Lucinda Watkins

The service I received was fast and professional. I made a phone call to precision they were able to give me a same day appointment Jim was sent and he was able to make the repair the same day as well. So far so good.

- Simone Pernell

My garage door spring broke. After searching yellow pages and internet I decided to give Precision a call since they had a 24 hour answering service. An appointment was set up for the next morning with Paul as the technician. Paul arrived on time (actually he was early), explained the options available for repairing the spring and other components that were worn. Garage door had been installed in 2001 and definitely in need of repair/service. After approval, Paul went about his job and finished in a timely manner. He was very pleasant and personable. Springs and other components were replaced and the door works like a charm. Before it would scream like a banshee when it opened or closed. I would definitely recommend Precision for your garage door issues.

- Bill R

Precision sent out a technician, Anthony, the same day I called, for garage door service. He was professional, knowledgeable, and courteous. Because of my experience I will continue to recommend Precision to family and friends. Precision rates 5 stars.

- John Travis

Bill fixed our garage door on a Sunday. He was prompt, polite, and did an excellent job. He installed a keypad also. We are very happy with the work. Would recommend.

- Joan Hufstetler

Paul showed up on time and preformed the work in a timely manner. The total amount was exactly what he quoted. Job well done.

- Phil Puhala

Will did an excellent job installing the new garage door opener. He was on time, courteous, professional, and answered all my questions . I would highly recommend Precision Door Service to friends and family.

- Marjorie Rotman

Will Goad was professional, knowledgeable, accommodating, kind, and timely. He was able to identify what electric hook up I needed before the garage door opener could be installed. Once I was ready to go, he came back to install the garage door opener. I highly recommend service with Precision Door.

- Molly Miles

I've used Precision Door service on multiple occasions. When it came time to move into a new home, I didn't think twice about calling them to install a new garage door opener. When I made the appointment, I was given the name of the technician (Anthony Wise) and a window as to when I could expect him to arrive. I received a call from Anthony almost 1 hour earlier than the provided time with Anthony asking if it would be ok to come early. Naturally I said "yes". Anthony arrived, introduced himself and proceeded to tell me about the various garage door openers that could be installed, providing details as to the differences between the various models. I selected 8550 Liftmaster and Anthony was off and running. The work was done quickly and completely after which Anthony provided me an overview of the garage door opener's capabilities. When Anthony left, the garage was spotless and, other than the noticeable new garage door opener, you wouldn't have known that any work had just taken place. In short, Anthony was amazing. Precision Door Service - You have an incredible employee in Anthony! Rest assured, I won't hesitate in recommending Precision Door Service to family and friends.

- Thomas Pierce

We called this morning and service was scheduled to occur within three hours from the time of our call. John Gilles, our technician, arrived promptly and was very thorough in his assessment of the issues with our garage door, provided clear explanations of the repairs needed, demonstrated the issue showing how he proposed to resolve the issue, and completed the repair. He was pleasant, professional, knowledgeable and thorough. We can now use our garage safely. Thank you John!!

- W. Reeves

The process of selecting, quoting, ordering and installing two new garage doors and door openers was simple, prompt, thorough and professional. Ryan, the installer, arrived at the promised time, then efficiently and thoroughly explained the installation process; afterwards, he reviewed the operation, maintenance & warranty and patiently answered questions. Great service and follow-up from both Anthony, who made the original sales call, the office staff and Ryan. The garage doors & openers look and operate up to expectations. Thanks for making this investment a great experience!

- John Epstein

The gentleman that came out was fantastic! Will explained things thoroughly and in terms I could understand. He was quick and efficient and the door works perfectly now. I would recommend Precision Overhead Garage Door to anyone

- Erin Bullion

Very good service today. The people on the phone, as well as the service people are always polite,come at appointed time, listen to my questions, fix the problem right away.

- Patricia Czaplicki

Prompt service, knowledgeable service man, speedy repair. Thank you

- Maryanne Lasch

Door spring broke and the door shifted on a Saturday at 4:00PM, so I could not get cars out of garage. Called Precision because they were listed on the internet as open. I was able to schedule service for either Sunday afternoon or Monday morning. The serviceman was extremely knowledgeable and made repairs efficiently and effectively. I am extremely satisfied with their response and repair.

- James Underwood

We needed our door repaired and with all the great reviews I read, we decided to go with Precison. We were not disappointed!! The communication was excellent. Bill explained what was needed and a couple weeks later, the new door was in! I’d recommend him and the company to anyone needing a repair, or in our case, a replacement and repair. Great technician, great experience!

- Kelly Damalas

Anthony wise did a great job. He use early very professional and knowledge and respectful.

- Mark Karabec

My service was quick and simple, and my technician, John Franks, was very proessional, kind, and knowleable in helping me resolve it -- over the phone! My garage door would go up but not down, and the keypad on the garage wouldn't work either. He advised me to check that both sensor lights were on and not blocked by anything. In so doing, I found that one side was blocked by a snow shovel -- DUH!! He told me to remove it and try the fob again. Low and behold, the garage door went up AND down, and the code on the keypad worked! Needless to say, I was ecstatic -- to tears even! I am so thankful to a company that provides excellent customer service whether it results in a monetary transaction or not -- even though that is ALWAYS appreciated. My technician resolved my problem over the phone, thus avoiding ME a service charge, and HIM a trip for something that the customer could resolve, by themself, in one step. In my heart and mind, Precision is profoundly a five-star company/business that provides five-star customer service in addition to considering the customer's pocket, as well as their own. I would recommend them to ANYONE needing garage service.

- stephanie Matlock

I am totally pleased with my garage door repair. Paul was so kind and efficient. I would recommend him to anyone that asked.

- Nancy Plain

When I called I was advised there would be no service fee if work was performed,ànd yet I was charged the 65.00 along with the fee for spring adjustment. Then I was advised the door would be lubricated. I was not advised it was an additional fee or was given an opportunity to decline. I was not provided the breakdown on the invoice to review, only the signature line. I asked why it so high but did not receive an answer.what a deceiptfull practice. The way I see it this company owes me $85.00. There was only a spring adjustment needed and it was a 15 minute job. I cannot at this point recommend Precision as your technicians clearly take advantage of senior citizens and will be happy to share this online if it is not rectified.

- Christina Spuhler