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Precision Garage Door of Clevelandhas received 4801 reviews, averaging 4.93 Stars:
Lakewood, OH
Bedford, OH
Last evening, one of the cables on my garage door had disconnected so I called the first garage repair that popped up on the website. I might add that their website seemed to offer everything that I was looking for, 24 hr service, close to my home, and reasonable pricing. I did wonder though, why the telephone number was not a local one, but I called anyway. After numerous rings a man finally answered. I didn't expect someone to answer that didn't speak English well. (Big Turnoff) However, his voice was clear enough for me to understand when he said "How far are you from downtown Cleveland"? (Second Big Turnoff). After listening to him mumble about 10 minutes, I decided to researched the web again and came across Precision. The advertisement and hyperlinks on the webpage made it easy to navigate and find just the right location close to my home. When I called, I heard a very professional and plesant voice. She address my concerns and scheduled me for a service call and email me confirmation. This morning I received a call from my service technician, Al Flemming, not only did he repair the cable on my garage door, he noted the cause of the problem was a broken spring, so I had him replace both of them. I made him aware of my current fixed income situation and he took it upon himself to make my repairs affordable. I would recommend Precision to everyone needing their garage door replaced or repaired. I feel confident that if all of the Precision Service Technicianss are as competent and professional as Al, you will be as satisfied as I am. You may even want to ask if Al Flemming is available. For Al Flemming 5 STARS, For the company 5 STARS and all of the Reps, 5 STARS.
- Dennis Paullette
Chagrin Falls, OH
My husband called early in the morning because the springs on the door totally broke the night before(and cars were stuck inside). Al came out super fast and fixed quickly. All we paid was the service call because the springs were under warranty. Fantastic company, won't call anyone else! Highly recommend.
- MARCY FEKETE
Independence, OH
This was my first time calling your company and I have to say it was a great experience. The technician that came to my house was Bill and he was a wonderful guy. He explained everything, showed me what was wrong with my opener and explained my options. He was on time (actually early, but he did call), professional and worked efficiently. I hope you pay him well because he deserves it. Thank you
- Stacey Kelly
Bentleyville, OH
5 Stars for Anthony. He is very competent and we enjoyed meeting him. He arrived within one hour of my phone call and our doors are running smoothly again. Thanks very much. Mary Ann Dyer
- G Dyer
Fairview Park, OH
Because Bill Adamini did such an excellent and professional job a few weeks ago. I actually asked him then if he would personally install the replacement bottom panel for my garage door when the ordered part came in. I was lucky to have him back to do this job. All my comments about him from a previous review (5/15/15) still hold true. I give him 5 stars. There is something I'd like to mention. When I ordered the replacement door panel, I was supposed to get a call from your office when the part came in so I can set up an appointment for the installation. I never got a call, so I called your office on 6/5/15 in the a.m. and I was told that this message was going to be given to the "supervisor (?)" and I will be called back. I never got a call, so I called back in the p.m. since it was a Friday.
- Ed Katigbak
Thank you for your feedback Mr. Katigbak. We apologize for not getting back to you when we said. We do our best to provide the best customer service possible and we usually do. It is situations such as your that give us the opportunity to become even better. Thank you very much.
Strongsville, OH
I had an emergency to get out but my door would not close. Ryan was here within the hour so I was very pleased with his service. They may cost a little more but the warranty and service is worth it so am glad I had them replace my old one. So far all problems have been resolved and Ryan is very nice.
- Pamela Kopack
We appreciate your feedback Mrs. Kopack. We do our best to prompt, professional and courteous service to our customers. We are not the least expensive, but we are the best. Please share your experience with others.
Lakewood, OH
Fast, informative and knowledgeable
- Mark Steigerwald
Product:
Westlake, OH
fantastic service !! motor went bad after 1 year ; replaced for free !! will never use any other company. thanks jim
- Jim Haefele
Thank you for your feedback Mr. Haefele. We stand behind our warranties. Please share your experience with others.
Cleveland, OH
Chris the service tech was very friendly & knowledgable . He explained all my options and helped me choose what was best for me. It was installed I no time . Clean and quick.
- Patricia Wasikowski
Product:
Cleveland, OH
My old garage door opener had lasted many years beyond the years suggested. I am happy with my new modern opener. It is so much more quieter, easier to program remotes, and offers other good features.
- Onetta Harris
Thank you for taking time to write this review Mrs. Harris. We hope that you enjoy many years of trouble-free operation of your new garage door opener.
Service Provided:
Product:
Technician: Zoran Jovanovic
Cleveland, OH
One of my remote control's stopped working and was replaced under warranty. Prompt and polite service. thanks
- Nancy Hoislbauer
Solon, OH
Same day service with a prompt arrival, quick repair, informative, and communicated well. Zoran was a professional. All this on a weekend. I don't pretend to know what a cost for this type of service ought to be, so that was my only concern.
- Doug G.
Westlake, OH
Bill provided excellent service. He reviewed all options with us and was quick and efficient in our garage opener replacement. I would highly recommend Precision and Bill as the tech. Thank you
- Greg Diederich
Cleveland, OH
When Precision Garage Door technician, Paul Broschk arrived to our home to repair our garage door springs, his first response was to evaluate the entire functionality of the garage door. The door was in need of a real tune-up. Paul Broschk presented us with three repair scenarios at three separate price points. We choose the mid-rage repair option was very pleased with the outcome. Our garage door is running in tip top shape and operating very smooth. Thank You Paul for your needed repairs and all of your help.
- John & Helen from Parma
Kirtland, OH
PRECISION DOOR INSTALLED A DOOR OPENER TWO YEARS AGO AND I CONSIDER THEIR SERVICE AND PRODUCT AS FIVE STAR. TODAY THERE WAS A LOUD METAL ON METAL NOISE TO BE CORRECTED. PRECISION'S TECHNICIAN MATT PETROFF'S SWIFT INVESTIGATION AND SERVICE FOUND THAT THE SPRINGS AND DOOR NEEDED LUBRICATING AND THE OPENER WAS TREATED WITH GREASE. PROBLEM SOLVED QUICKLY.
- Audrey Kimble
Independence, OH
Please note that Anthony was the technician who performed the garage repair on Monday, June 1. He arrived promptly and reviewed the current problem making it necessary to open and close the door manually. He installed new parts as shown on the invoice. He tested the operation of the door, discussed more about the door in general which was helpful and educational. Tony is pleasant about answering questions and very professional in his demeanor. vk
- Val Kudlak
Cleveland, OH
Al Fleming was my technician and he was just so friendly and so professional! I will definitely call him again, when needed!
- Joni Lichtin
Solon, OH
I was very pressed with the quick response to my initial inquiry and then to the actual service, early the next day. Bill was terrific. Knowledgeable, professional, efficient and overall he did a great great job. I really was impressed and now grateful that the job was done so quickly and well done. Thank you for your help and great work.
- Lisa Cohen
Eastlake, OH
I cannot say enough about Precision Door and the technicians that have serviced my garage door in the past and now the new garage door that was just installed. The technicians do a great job and make sure everything is explained before they leave. I highly recommend using Precision Door and will never call anyone else should I ever need your services again Thanks for the great job
- Susan Brodzinski
Product:
Cleveland, OH
5 star technician. Courteous, professional. Took the time to explan what was wrong and the various options for repair.
- Marlene Oblak
Beachwood, OH
Once again, we were nothing but happy with the service. Bill was prompt, friendly, knowledgeable and helpful. We will never use a different company and highly recommend Precision Door Service to anyone!
- Mari Pumarejo
We certainly appreciate your feedback and your continued loyalty. We will do our very best to provide you with the highest level of customer service possible. Thank you for choosing Precision Door Service..
Cleveland, OH
My experience with your service technician, Chris Pfuhl, was very satisfying. He explained all my garage door problems To me so that I understood. He was pleasant and courteous. I would highly recommend your company.
- Chris Roseman
We appreciate your feedback Mr. Roseman. we are pleased Chris was able to provide a good experience for you. Please tell others about Precision Door of Cleveland.
Product:
Cleveland, OH
I found my experience to be most enjoyable. I called on a Sunday and spoke to an employee. You can imagine how surprised I was. Then a technician came to assess my garage door. Ryan is the technician who came today to install my 2 new doors. There was quite a lot to do but he was very efficient and had both doors completed before the time they said it would take. I'm still looking at my new doors. From start to finish everyone I encountered was very knowledgable and helpful. I would highly recommend your company. Thank you.
- Mary Benko
Thank you for your feedback Mrs. Benko. Our availability is one of the things that separate us from our competitors. All of our technicians are prompt, professional and courteous. Please enjoy your new doors for year to come. Share your experience with others
Product:
Kirtland, OH
Chris called prior to scheduled appointment and was there when he said that he would. Chris was very courteous and pleasant. Besides the spring needing to be replaced, he pointed out that the bearings were wobbly, the nylon rollers were wearing, and that the cable was compromised when the torsion spring broke. Based on his recommendations, we went ahead with all of these changes which came with a lifetime warranty. We are very satisified. Five stars.
- Gary Krech
Product:
Avon Lake, OH
Matt was a very responsive and friendly. He was prompt, professional and quick. I would highly recommend him and precision door.
- Elizabeth Good
Product:
North Olmsted, OH
Chris came out today and overhauled my springs, rollers, end caps, etc. The house was built in 1979, so it was time... He arrived on time, performed an overall assessment, explained details about the new hardware components, and generally made the experience fairly painless. I will add that my selection of Precision was in large part due to the 24 hour call center and website reviews. It was great dealing with such a responsive company, and especially with competent professionals such as Chris.
- Marv Hamdan
Brecksville, OH
Quick and thorough. Bill Was a great tech. Would highly recommend. He Took the time to explain everything.
- Melissa Singh
Cleveland, OH
5 stars. Our tech MATT was very knowledgeable, pleasant, and professional. He answered all our questions and explained everything that needed to be done. It was a pleasure having him work on our opener installation. He explained all the features of the opener and even cleaned upafter the install. He was a terrific representative for your company and would recommend him and your company to others for work on their garage door problems.
- Maria B.
Product:
Cleveland, OH
I called this morning around 11 am for a garage door opener repair because the door would not go down. I got a 4-6 pm appointment. The technician was there around 4. The job was complete shortly after 4:30.
- Alan Brandt
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Anthony was efficient, courteous and professional. Happy to have Precision take care of us (first time customer).
- Michael Mizen