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about Precision Garage Door
Precision Garage Door of Clevelandhas received 5127 reviews, averaging 4.93 Stars:
Chardon, OH
Thank you for taking the time to review your experience with Precision Door and Anthony in particular. I really enjoy responding to the reviews of satisfied customers. It is important to explain the different options so the homeowner is able to make an educated decision about their door. Our goal is to "fix the door right the first time", so you never have to worry about it again. Thank you and please tell others about your experience with Precision.
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Cleveland, OH
Bill was outstanding. bill told me everything he was going to do and why. we went over the different spring choices and determined what would be best for my door. Very professional.
- James & rose Novak
Thank you for your feedback Mr. Novak. I agree with you, Bill does an outstanding job of explaining how a garage door works and coming up with the best solution for the customer. Thank you for choosing Precision Door.
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Bentleyville, OH
Bill did a great job explaining the product and the installation process. He quickly and professionally removed our old garage door opener and installed the new one.
- Scott Wayt
Thank you taking time to review your experience with us Mr. Wayt. It is very important for us to help our customers understand the job we are performing. Our intention is to relieve some of the anxiety a homeowner might feel concerning if the job is done correctly. It is our way of showing respect for our customers and their home. Please share your experience with others.
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Broadview Heights, OH
Very helpful and instructional. Learned a great deal about my garage door system. Assisted with all my needs. Will call again if problems arise.
- Brad Stepver
Thank you for your feedback Mr Stepver. We want our technicians to educate our customers about how a garage door works. Our goal is to fix the door right the first time. Do not hesitate to call us for any future garage issues.
Chagrin Falls, OH
My wife picked Precision out of the yellow pages and i am glad she did. Bill Adamini called to confirm his arrival time. After examining my door he talked thru the various options in a very through and professional manner. Handled the installation very promptly and informed us of what he had completed once he was finished. Predcision was very well and professioinally representend by Bill and I would recomend Precision in the future.
- Don Campbell
Thank you Mr. Campbell. Bill is very thorough in explaining what is wrong with the and the best solution to solve the problem. Please do recommend us to others.
Product:
Rocky River, OH
I was so please that Precision Door for a few reasons... 1) someone answer their phone when I called late Saturday afternoon. Calls to other companies were answered by answering services and was told someone would get back with me next day. 2) there was no extra charges for nights and weekends. 3) I was able to get an appointment Sunday morning. 4) The technician call Sunday morning to let me know he was on his way was very helpful. 5) The technician who called and serviced the door was refreshingly polite. What a great way to start one's day. He was very thorough with my choices of repair. The service was done quickly and no mess left behind. The door operates so smoothly and quietly now. Thank you, Ryan for quality service and being so polite.
- Brenda Fahrenkopf
Thank for your feedback Mrs. Fahrenkopf. All of the things mentioned above are the foundation we are growing our business on. We truly appreciate that you recognize the difference and encourage you to share your experience with others. Thank you choosing Precision Door.
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Twinsburg, OH
Anthony did a great job! He came earlier that what I was told and explained everything very thoroughly!
- Cindy KNAPP
Thank you for your feedback Mrs. Knapp. We appreciate your business.
Cleveland, OH
Had a brand spanking new garage door installed. Installer was professional, courteous, and polite. He even did the installation on a Sunday evening at no extra charge! Showed me all of the operations and cleaned up after himself in less than 2 hours. Great company full of professionals.
- Eric Cave
Thank you for taking time to review your experience with Precision Door and Bill in particular Mr. Cave. We are glad it was a good one. All of our technicians are very professional and courteous. Thank you for choosing Precision Door.
Product:
Maple Heights, OH
The review sent was not finished,a boo boo was made. We would recommend your company and Matt to anyone, we were very happy and pleased.Thank you. When you pick someone out of a phone book you never know what will happen,and you really are desperate, so again thank you.
- Joe & rina Connor
That is very conscientious of you to take the time to express what your experience was with Precision and Matt, in particular. Please do not hesitate to call on us for any future garage door needs.
Lakewood, OH
Selected Precision from Angie's List. New steel door installed in one day. Very lightweight and easy to lift. I have a very old garage that is slightly leaning. Precision came out again a few days later when I called to make adjustments. I found them very responsive and easy to deal with.
- Mark Sweeney
We appreciate your feedback Mr. Sweeney. Our goal is 100% customer satisfaction.
North Royalton, OH
My technician did a great job explaining everything in showing me my options and then doing the job. He was very professional and had a sense of humor. He even gave me good suggestions on how to care for my rebuild so it will last me for many more years. I am very satisified with the job he did.
- Gary Denish
Thank Mr. Denishh you for your feedback. We have two objectives, one is to fix the right the first time and the other is for our customer to be 100% satisfied. Bill is very competent and professional. Please sahre your experience with others.
Product:
Strongsville, OH
We came home from vacation to a broken spring on the garage door. I did a quick search online and liked what I read about Precision. Gave them a call that Monday morning and by 1 PM Anthony had the job done. He took the time to go over what needed to be done and made some suggestions which made sense. The door is now smooth as glass and I won
- Chris Coulter
Thank you for the feedback Mr. Coulter. We understand how important the reviews are to the growth of our business. We do our best to provide prompt and immediate service to our valued customers. We want our customers to be 100% satisfied.
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Cleveland, OH
I liked that you send a picture of the technician so that ;you know the person who is coming to your house. This is a great safety feature. Bill Adamini did a great job.
- Erika Marks
Thank you for your feedback Mrs. Marks. We use the photos to reduce the stress level of a stranger coming to your home. We are glad that you appreciated that. We want to provide the best possible experience possible to our customers. Thank you for your business.
Cleveland, OH
Found your company through Angies List where I bought the Special for Roller Replacement and checkup. In the meantime, I discovered some issues with the remotes, and for long time was bothered by worn weather stripping. Called on a Sunday and was amazed to be able to book an appointment for service the next day! I really liked Bill Adamini: he taught me a lot that I didn't know about garage doors, openers, and remotes. Requested him to return to do the new weather stripping, and I couldn't be more pleased: all my problems are solved now.
- Mary Matejczky
Thank you for your feedback Mrs. Matejczky. Bill is one of our most popular technicians. He has a knack for bonding with people. Bill is very competent and professional. We are glad we were able to solve your issues.
Strongsville, OH
Your technicians are great and courteous and seem to go out of their way to make the customer happy, which I appreciate. For some reason now, the garage door will not open unless you are right in front of it. It used to open from a couple hundred feet away and now I must be just a few feet away to get it to open. This is true regardless what remote we use. I would appreciate it if someone would get back to me and let me know why it works this way now. It is sort of annoying to have to be right in front of it now. Thanks!
- Mr Kutrubs
Thank you for your feedback. I hope that we solved the issue with your remotes.
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Brecksville, OH
Professional, friendly, and knowledgable about the product. Will call Preision again for future needs.
- John Neforos
We appreciate your feedback Mr. Neforos. That is exactly what we strive for. Thank you for using Precision Door
Chagrin Falls, OH
Anthony was very knowledgeable. Great job. He was able to diagnose the problem very quickly. Thnak you Precision.
- Tom Peters
Solon, OH
Professional service, appearance. Work performed quickly. The technician (Anthony) was polite and explained my options.
- Dale Lautenschleger
Thank you reviewing your experience with Precision and Anthony. We do our best to provide prompt and expert service. Our goal is 100% customer satisfaction. Thank you for choosing Precision.
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Solon, OH
The technician was very respectful and accomodating.
- Gary & joanne Kelley
Thank you for your feedback.
Bentleyville, OH
5 star.....courteous and caring to do the proper job
- Aaron Feldman
Thank you for your feedback. We are happy that you had a good experience with Precision and Duan
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Independence, OH
The young man who installed our new opener was excellent. He listened. He made insighful observations. He made considerate recomendations,never pushing or putting on the old hard sell. He was a pleasure to deal with and you are fortuate to have such a fine person in your employ.
- Fred Cooper
Thank you for taking time to review your experience with Precision and Jim. We go to great measures to employ only quality people to become a part of our Precision family. Jim is outstanding and a pleasure for us also. Thank you for allowing us to service you garage door and hope that you enjoy years of trouble-free use. Please share your experience with others.
Product:
Solon, OH
He did a great job!
- Kelly Merritt
Thank you for your feedback
Product:
Westlake, OH
Service was excellent it was just a phone call Al Fleming (Technician) was there the next day first thing in the morning took care of the problem and even did not charge for the house call, my family is very happy with their performance, Even Jim (owner) called and ask the problem it was very nice. We will give them 5 Stars. We are glad that we have their product and service.
- SAHER ABBAS
Thank you for your feedback Mr. Abbas. Our goal is 100% customer satisfaction. It gives us great pleasure to help solve your garage door needs. Please recommend us to your friends.
Service Provided:
Product:
Technician: Al Fleming
Cleveland, OH
Service Techn done a great job in repairing and restoring my gargage door. I thought that most of the part was very costly, but I'm happy that my gargage door is working like new and that I don't have to worry about it with the lifetime warranty.
- Andre Blanton
Thank you for your feedback Mr. Blanton. We may have been slightly more expensive than you anticipated. We know the best way to fix a garage door, so you never have to worry about it again, is to rebuild it. It will work perfectly and we guarantee it. Thank you for using Precision Door Service!!!
Product:
Cleveland, OH
Awesome service! 5 Stars
- Jim Mutnick
Thank you for taking time to review your experience with Precision and Anthony. Very short and sweet, what a wonderful word, awesome. We want to create raving fans of Precision. Please share your experience with others.
Cleveland, OH
I would recommend Al Fleming and Precision Garage door to anyone in need of a new garage door or repair of their current garage door. Al has been out to our residence several times and has been excellent. Any questions please let me know.
- Mrs. White
Thank you for your feedback. Our goal is 100% customer satisfaction. We appreciate that you continue to use Precision and we promise to continue providing the highest level of of service possible.
Kirtland, OH
Anthony was prompt, worked quickly and clearly explained everything he did with my garage door. Great service! My only suggestion would be to look into something like SquareUp for processing credit cards.
- Ian Potter
Thank you your feedback Mr Potter, that is an excellent suggestion and one we are addressing right now. We are happy your experience was good and really appreciate your business.
Beachwood, OH
Excellent service by Matt. Prompt, courteous; explained work to be done clearly, cleaned up thoroughly. Will use your services again in the future.
- John Johnson
Thank you for taking time review Matt. Matt is an excellent technician and clearly provides the highest level of customer service. Thank you and please tell others about us.
Product:
Cleveland, OH
repaired broken door, and arranged for replacement door to match condo assoc requirement. In & out in 30 minutes. Courteous, smart, experienced personnel
- Sidney Waldman
Thank you for your feedback Mr. Waldman. We are glad that we able to resolve your garage door issues.
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Gates Mills, OH
Used the yellow pages to find you and was totally rewarded. Excellant service.
- Anthony DiCicco
Thank you for choosing Precision Door.
Anthony Wise was our service man. He was very friendly and explained a little bit about him and the company. He explained thoroughly the options we had to repair our door. I did not feel pressured in any way by his sales technique. We needed to repair the springs only but decided to have all moving parts repaired with lifetime warranty. He was very knowledgeable about the products he sold us. We our very happy with the job he did and our door is working great! I really liked how an email was sent out prior to the appt. so I knew who would be coming to our house. We would definitely refer others to use this company! Thank you.
- Chris and laura Zucker