Read what people are saying
about Precision Garage Door

Al was terrific---polite, knowledgeable and fast. Price was way more than I had hoped. Did not know that I would have to have my door rebuilt as well.

- Gail Schnell

Thank you for your feedback Ms. Schnell. We are pleased that your experience was a good one. Al is our most experienced technician and he extremely efficient. Our prices are slightly higher than other service companies because of the high quality of our parts and our lifetime warranty. We provide peace of mind, which is priceless. Thank you for choosing Precision

Mitch was my technician. He did an excellent job with the repair fo cables for my garage door. He was very courteous, and gave excellent customer service. Mitch even took the time to listen to me rant after the repairs were completed. Excellent guy! I would recommend him to anyone. Thanks, and I look forward to working with him again!!

- Mitchelenia Carlisle

Thank you for reviewing your experience with Precision Door and Mitch in particular. Customer service is what sets us apart from other garage door service companies. It is important for us to take the time to listen to our customers. Mitch is very professional and courteous. Thank you for choosing Precision door Service.

Matt previously repaired our garage springs but soon after we had an issue with the garage opener so we purchased the Liftmaster. Matt told us about this product during his initial visit. We were planning to make the purchase in late summer but ended up doing it sooner. Matt was courteous, professional and knowledgeable. He even came back afterwards to install a master link on the chain. It was a pleasure doing business with Matt and we would recommend him to others. Hope all your technicians are as good as Matt. Sending him a round of applause including a standing ovation!

- Larry Smith

Nothing says a job well done more than a repeat customer. Matty does a pretty awesome job. He is very thorough and tries to provide the customer with all the information needed to make an educated decision. All of our technicians are really good, they all have distinct qualities that add value to Precision Door. We encourage you to recommend us to your friends and loved ones. Thank you for your business.

Al has a tremendous personality and is very knowledgeable. He is a great technician. I will highly recommend Precision Door.

- Jim Yagich

Thank you for your feedback. Yes Al is very good, as all our technicians. Glad you had a good experience.

Mitch is very personable and most helpful. Service was prompt. I would recommend Precision Door.

- Eleanor Waite

Mitch is relatively new to the garage door business. We firmly believe he has the qualities to become one of our best techs. We are glad your experience was a good one. Our goal is 100% customer satisfaction.

Al really enjoys his work, that explains why he is so good at it. He should get a raise. Thanks Al for a very good experience.

- Doris Steitz

Yes Al really enjoys his work. I am glad he was able to provide you a pleasurable experience.

Precision Door Service is our exclusive garage door company. I have used many companies in the past, before I became aware of Precision. I have them to be the best. The quality of service they provide is excellent and the prices are very competitive. I would highly recommend Precision for any garage door needs.

- Bridgette T. Rodgers

We want to thank for your feed back. One of our goals is 100% customer satisfaction. We will continue top provide best possible service to you because we truly value our the relationship we have developed.

Eric was great! He called before he stopped by, was right on time and very thorough. He explained the problem, explained the fix and was very professional. Thanks Eric!

- holly pollner

Thank you for your feedback Mrs. Pollner. I hope your experience was a pleasurable. Do not hesitate to call for future garages

Mitch won my confidence when he first came to check on a possible repair/new install. His focus on solving the customer problem and listening to my needs/requirements helped me decide that the overall quality and customer care during installation outweighed price alone. I expect years of maintenance free operation (read as low total cost of ownership) from my two new garage doors and belt driven openers based on the care and diligence witnessed during the install. Employees like Mitch keep and gain customers. I would recommend your service highly.

- RANDY FORTIN

First I want to thank you for writing a review about your experience with both Mitch and Precision Door. Our goal is 100% customer satisfaction and to fix the door right the first time. We offer solutions that work for our customers. I am glad that you see the value of what we do, which is offer our customers peace of mind. I agree, Mitch is a keeper.

Mitch was great. Very informative in explaining the problem, and various repair options. Repaired problem quickly. My only complaint is that I would have liked to have known the cost of the parts ahead of time when I scheduled the appointment.

- khalil samara

Thank you for your feedback Mr. Samara. I am glad you had a pleasurable experience with us. We don't usually quote prices over the phone. Thank for giving us something that may make us better.

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- shirley bryan

Thank you for using Precision Door. Please cal us if you have any issues with your garage door.

My 50 plus year old garage door would not open at 6 am and I had to be down in Columbus for a meeting by 11am. Brad worked me into the beginning of his day on an emergency and was very helpful. He somehow found a way to get the garage door open and get my car out of the garage. He was so helpful and I was able to make it to Columbus in time. I am getting a new garage door through Brad and not calling anyone else for a quote. The service I was given by Precision and Brad has made me a customer for life.

- Mike Conway

Thank you for your feedback Mr. Conway. I am so happy that Brad was able to assist you in keeping your appt. in Columbus. Our goal is 100% customer satisfaction. We definitely want you as our customer for life. Thank you.

Came within an hour after I called! Repairs made fast! Very good service!

- david rusnik

Thank you for your feedback. Very sweet and to the point. We pride ourselves on prompt service and our customers total satisfaction. Thank you for choosing Precision. Please do not hesitate to call us if your friends or loved ones has garage door issues.

You did really good job! Thanks.

- Moo Kim

Thank you reviewing Tom. We want our customers to be satisfied.

Matt performed the repair job efficiently. He arrived punctually, had all the necessary parts, and flawlessly performed the repair. The turn-around time from call to service was impressive. Matt explained the options and the repair process. I highly recommend Matt as a service technician.

- denis zaharija

Thank you for your feedback Mr. Zaharija. Obviously Matt was able to provide the kind of service to you that separates Precision from other garage door companies. Our technicians are prompt and reliable. Thank you for allowing us to serve you.

Tom called to let me know he would be arriving soom and I appreciated the notice. He was polite, informative and professional. I had purchased and Angie

- Karen Weaver

The complete re-build of the garage door was done with extreme efficiency and in a very timely manner. Mitch was thorough in explaining the problems and the solutions and his friendly professionalism was appreciated. I would definitely recommend Precision to my neighbors and friends.

- audrey Merhaut

Thank you for your feedback Mrs. Merhaut. These are the type of reviews that bring a smile to my face. We encourage our technicians to be courteous and professional. We know that rebuilding the door is the best way to fix it and we guarantee it. Our goal is 100% customer satisfaction. Please do recommend us to your friends and family. Thank you.

We love our new garage door! The premium cherry color is beautiful and it makes our house look brand new. We are very happy with the new opener that is so quiet. We are glad that we also got the key pad for easy entry, if we don't have our opener with us. The installation went very smoothly,quickly,and efficiently. Matt did a great job and was very professional. We appreciated that Jim,the owner, also came out to make sure that we were pleased with the installation. We would highly recommend Precision Door Service to everyone. .

- Vickie and Gary Mitchell

Thank you for your feedback. This is truly one of my favorite reviews to date. We want all of our customers to have a pleasurable experience. I hope that you enjoy your new door and garage door opener fo many years to come.

On Saturday, April 7, I discovered that both the cables and springs had broken. I called your company and immediately received an appointment between 5:00 PM and 7:00PM and that Mitch would be the technician. He called to confirm and told me that he was running a little late and arrived at 7:30PM. He assessed the problem and I decided to purchase the rebuild package. He was very courteous and professional and answered all questions. The job was completed by 9:30PM I used to use another service company, but now I will only use your company. I also learned that your replacement parts have a lifetime warranty.

- Morley Schwebel

Thank you for reviewing both Mitch and Precision. I am very pleased that will allow us to be your service provider of choice. Our goal is your complete satisfaction. Mitch is a very personable young man and he is definitely an asset to our company. We are the only company that stands behind our lifetime warranty. Thank you again.

Al arrived earlier than scheduled, which worked out great for me. He was able to fix the problem I had in no time at all. Very professional and helpful.

- chris krajci

Thank you for your feedback. Our goal is 100% customer satisfaction. Please do not hesitate to call on us if you or your loved ones have any garage door issues. Thanks for choosing Precision Door.

Al was really wonderful. He was very upbeat and polite. Our garage door is working so much better. The only minor complaint is that he should have swept up after himself. Having to clean up after a repairman leaves a mess is a pet peeve of mine.

- David Cohen

Thank you for your feedback. I was pleased with what I read until I read the part that he did not clean up after he completed the job. We can't stress enough to our techs the importance of customer service. Our goal is 100% customer satisfaction and obviously we fell short. Thanks for your candor, it shows the areas that we need to improve.

I gave you two stars not because of bad service, Al was professional and did his job well. I made one mistake and that was buying on the spot and not getting an estimate from a competitor, there was nothing wrong with the door when I called you. You may be the best in the business, but I suspect you are the most expensive. Al took 45 minutes to rebuild the door parts and I paid $800. I can't believe Al's time or your parts are worth that much money. I know good service is not cheap but should not be this expensive. You caught me on a bad day for me and good for you. I'm usually not that gullable and I really don't like to get taken and I feel I did. No recommendation for Precision.

- Paul Winberry

We are sorry you feel as if you somehow been taken advantage of Mr. Winberry. Our goal is to fix the right door the first time and for our customers to be 100% satisfied. I will not defend our prices, they are what they are. I can guarantee our parts are better than any others available and we stand behind ours. Hopefully, after many years of trouble-free garage door use your opinion of us will change.

We were very satisfied with our service. The technician arrived in a timely manner and was very professional. We had to have the garage door opener replaced. We are extremely satisfied with the quality of the new opener.

- Anthony Famiano

Thank you for your feedback. We strive to provide 100% customer satisfaction. Brad receives high marks due to his professionalism quite frequently. I truly hope you enjoy your new garage door opener.

I WAS VERY WELL PLEASED FROM THE GIRL WHO TOOK THE APPT. TO MITCH WHO DID THE SERVICE. I REC'D SAME DAY APPT.,MITCH CALLED EN ROUTE & ARRIVED AS PROMISED. IF ALL ANGIE'S LIST COMPANIES ARE AS GOOD AS YOURS I WILL BE HAPPY. KEEP UP THE TYPE OF SERVICE YOU PROVIDE-WE NEED MORE COMPANIES LIKE YOURS.

- Chuck Yaichner

Thank you so much for your comments. This is one of my favorite reviews of all time. It is quite obvious your experience was a pleasurable one, which is our ultimate goal. I will definitely give Mitch kudos for a job well done.

I have used Precision several times on both my own home and my rental property. The service has always been prompt and very professional. The service technicans are courteous and knowledgable. I know I can always count on Precision for excellent service.

- GLENN LOOMAN

Thank you for your feedback and also for continuing to allow us to service your garage doors. Our goal is 100% customer satisfaction so there is no reason for our customers to look elsewhere for service. Our technicians are certified and we strive to provide excellent customer service. Yes you can count on us.

Very satisfied with services. Matt Petroff was friendly and took care of issue. Matt provided information for a new garage opener which we are considering. Appreciate the services.

- Larry Smith

Thank you for reviewing Matt. Our goal is 100% customer satisfaction. We expect our technicians to be courteous and professional Our job is to educate our customers so they can determine the best solution for their issue. Again, thank you.

Matt was here when he was scheduled. He was honest with his assessment, performed the repair in a timely manner, had all necessary parts and supplies on the truck, and was pleasant, confident, competent, and professional. Thank You

- mike and terri iammarino

Thank you for reviewing Matt. He is all of the above mentioned things and he performs at high level of energy. Thank you for choosing Precision.

My garage door was not working properly. The spring was broken and needed replaced. Brad was out within an hour of my call to have someone come out. Brad suggested the door hardware overhaul. He was very professional and friendly. I will not say Precision was the cheapest, but a lifetime warranty on all parts and labor is worth it. I would definitely recommend Precision and will call again if we have any problems.

- Rich Sobiech

Thank you for reviewing both Brad and Precision. We know the best way to repair a garage door, long term, is to rebuild it and we are guarantee it for life. Over time you will realize the true value of brad's recommendation. Thank you for being so frank with your feedback.

Matt P. arrived at the promised time to our home. He was courteous and very helpful in ascertaining the problem with our garage door. We received a very fair price. He did an outstanding job. We are more than happy to recommend the company to family and friends.

- Donald Defelice

Thank you for your feedback. Matt is very professional and courteous. We strive to provide the best possible service to our customers so they would be happy to recommend us to the people they love. Again, thank you very much for using Precision door Service.

I called Precision Door Service because of a special offered by Angie's List. I was impressed from the minute I called to make the appointment. This company is well-organized and offers first-rate service from the beginning until the end. Brad explained everything to me and answered all my questions. He never pressured me to do more. Although, end the end, I chose to purchase more than what was offered in the special. He fixed my noisy door, and after he was done, I felt more confident that my garage door was safe. I really appreciated Brad's professionalism.

- Faye Johnson

Thank you for your feedback Mrs. Johnson. This is exactly the type of response we hope to achieve. We want our customers to be 100% satisfied and to have a pleasurable experience from the initial phone call until our technician leaves your home. We want our customers to understand how a garage door works and provide them provide different options on how to repair the door. Again, I want to thank for choosing Precision Door and please call on us again if you or someone you care about has an issue with their garage door.