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Precision Garage Door of Clevelandhas received 5148 reviews, averaging 4.93 Stars:
Cleveland, OH
Thank you for your feedback. We always put the customer first.
North Royalton, OH
Garage door spring broke early on a cold winter's morning. I called at 7am, talked to a pleasant girl, and had a service tech at my door by 8:30am. Job completed in under 2 hours, buy a very nice, hard working, competent tech, Matt.
- John Farinelli
Thank you for your feedback. We value our customers time very much and want to provide the fastest and best service possible to you. Please share your experience with others.
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Avon Lake, OH
Thank you so much for prompt service. Brad was my tech and I cannot say enough about his knowledge and explanations were excellent. You have a great employe in him.i will recommend your company to everyone I know
- Margaret Sura
Avon Lake, OH
Thank you so much for prompt service. Brad was my tech and I cannot say enough about his knowledge and explanations were excellent. You have a great employe in him.i will recommend your company to everyone I know
- Margaret Sura
Thank you very much Mrs. Sura. We are coming to realize how truly valuable Brad is, very polite and knowledgeable. Tell others about Precision.
Independence, OH
The young man came to my home, identified himself, found the problem with my door, showed me and explained everything in terms I understood, and fixed my door! We have had the new door for just under a year and I have nothing but good things to say about this company and it representatives. The young man was polite, and knowledgeable about his job. He also cleaned up everything when he was finished. All I had to do was put the vehicles back in the garage and close the door. I am very pleased and will recommend not only your company...but this tech as well to all my friends. Thank You!
- Barb Evans
Thank you for your feedback Mrs. Evans. Our goal is 100% customer satisfaction. Seems as if Provided just that. Thank for choosing Precision and by all means tell our friends and family about us.
Cleveland, OH
Prompt and courteous service. Scheduled appointment for next day and on Saturday. The springs work well and the tech took time to check operation of the door before leaving.
- Edward Walker
Thank you for taking the time to review your experience with Precision and Jim,your tech. We pride ourselves on prompt and courteous service. It is one of the many things that separate us from our competitors. Thank yu for choosing Precision.
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North Olmsted, OH
Precision was able to come on the day I requested service. Our old garage door opener was about 12 to 15 years old and the circuit board went. Matt explained everything to us and we went with a LiftMaster garage door opener.
- Estelle Callas
Thank you for your feedback Mrs. Callas. Our job is to educate our customers so they are able to make the best possible decision about their garage door. Matt does a very good of explaining that to the customer. Thank you for choosing Precision.
Westlake, OH
First of all I was able to get next day appointment. On day of appointment I was called and asked if they could come earlier, Yea! Ryan was very polite, easy to understand and thorough. The spring replacement included adjustments to my door that I did not know I needed. I no longer hear the wind howling through the door. Being able to see pictures and names of the technicians on line was a nice touch. Great experience!
- Max Canestraro
We really value our customers time. Ryan is extremely polite and quite the professional. We are glad we were able to solve your issues.
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Broadview Heights, OH
I called to schedule a service appt. on a Sunday afternoon and Jim called to say he could arrive earlier than orginally scheduled on Monday morning which was perfect for our schedule. I showed him what the door was doing and he determined we needed a new opener. He also showed me that the sensors were installed improperly and now they are installed correctly. He was professional and courteous the whole time and completed the job in a timely fashion. I will recommend your company to anyone who needs help with garage doors and openers.
- Lori Skillman
Thank you for your feedback Mrs. Skillman. We truly value our customers time so it is important to arrive as soon as possible so you feel like a hostage. We provide very efficient and professional service to our customers.
Chagrin Falls, OH
My service rep. was Anthony Wise and he knows his product cold. I have a good mechanical background and had learned something about the operation of garage doors. When I explained what I thought was wrong (one end winding drum had come unspooled) and what I wanted, Anthony was patient with me and made some additional suggestions including replacing the cables which showed signs of corrosion and new rollers. The old rollers demonstrated evidence of bearing deterioration. The work was done quickly and in a first class manner. The parts were a little more pricey than I had thought, but I consider this justifiable in view of the quality of the service. I will use this company again.
- Ren Keller
Thank you for your feedback Mr. Keller. We instruct our techs to educate our customers because most people are under the impression that the opener actually lifts the door. Most customers think they have an idea of what's wrong. We should probably thank you for being patient. Our goal is to fixthe door right the first time.
Cleveland, OH
After I suddenly couldn't open my garage door and my car was stuck inside I found your company on Angie's list. The website was informative and I was happy to get an appt very promptly. It was very nice to have just a two hour window for the appt and also to be called when the technician was running a little bit late. I appreciated the technician taking the time to explain to me the problem he found and the recommended repair. Bill was very nice and thoughtful and he and his trainee did a great job fixing the problem and ensuring things would continue to work smoothly with my garage doors.
- Tamara Duval
Thank you for choosing Precision to repair your garage door. We do things to help relieve the anxiety homeowners experience with home repairs. We are glad your experience was a good one.
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Cleveland, OH
Matt was fantastic - completed both a garage door overhaul and a new garage door opener install. He was on-site quickly after our trouble call and worked through a winter storm to complete the job. We couldn't be happier with his service. Thanks Precision!
- Chris Rhodes
Thank you for your feedback. Another great job by Matt. We really value his dedication and willingness.
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North Royalton, OH
One of the springs on our double overhead garage door broke late in the morning, and I contacted Precision to see how quickly a repair could be performed. After arranging a convenient time for a same-day repair, their service technician, Brad Buzzelli, arrived as promised and quickly replaced the springs. Brad also inspected the door, adjusted the chain tension on our opener, tightened some loose hardware, oiled the bearings and provided me with a nice review of the work he performed. I was completely satisfied with the quality of service I received, and I will gladly recommend Precision to my family and friends.
- Larry Karbowiak
Thank you for taking time to review your experience with Precision and Brad. Brad is our lead tech and does an awesome job. Please tell others about Precision Door.
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Operations Manager: Brad Buzzelli
Willowick, OH
Prompt, professional and courteous!
- STEVE MISICK
Thank you for your feedback Mr. Misick. Three key elements to the business model we aspire to.
Lorain, OH
Excellent service. Tech always polite and on time when he calls to let u know he,s on his way.Plus, he is very knowledgeble about product and answers all questions about the product being installed. We now have a complete rebuilt garage door operating system from your Co.
- John Chrulski
Thank you for taking time to review your experience with Precision and Anthony in particular. Our goal is 100% customer satisfaction and to fix your door right the first time. Anthony is relatively new but he does an excellent job. Please share your experience with others
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Technician: Anthony Wise
Westlake, OH
Jim did an excellent job repairing the cables on my main garage door and replacing the weather seal on a second door. He was courteous, professional and very competent in all aspects of his work. It was a pleasure doing business with your company and I'll be sure to contact you again when the need arises.
- Patrick Duffy
Thank you for taking the time to review your experience with us Mr. Duffy. We are glad it was a good one. Jim does an excellent job and we are happy that he is a part of our team. Please share your experience with others.
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Solon, OH
Brad came out initially and was excellent and fixed the spring and sold the door and Bill installed the door; everything was 5+ star; I have already broadcasted your great company! God Bless and Merry Christmas. Tom
- Thomas Hathaway
Thank you Mr. Hathaway for taking time during the busy holiday season to review your experience with our Precision Door team. Both Brad and Bill are professional and competent. Our goal is 100% customer satisfaction, so your 5+ is awesome. Please continue to air your broadcast. You have a Merry Christmas also. Thank you for your business.
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Cleveland, OH
Five Star Service!! Fast response and courteous service. Highly recommended!!
- John & Joanne Doyle
Thank you for the rave review. We love 5 star ratings. It says we are doing a good job. Thank you for choosing Precision Door.
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Northfield, OH
Arrival was prompt. Loved the picture of the service technician sent ahead of time for safety reasons. I needed a new spring, and not just one that was installed by the builder, because I have a 2-car garage. So while the cost was higher than I expected, the price we settled on seemed fair. Also replaced rollers and brackets and all new parts received a lifetime warranty. Hope to be set as long as I live here. Would definitely recommend to my neighbors.
- MARLA RIDENOUR
Thank you for your feedback Mrs. Ridenour. We know that the technician's picture on our website relieves some of the anxiety that a homeowner experiences when in need of a service provider. That is one of the many things that separate us from our competitors. Our goal is 100% customer satisfaction. We stand behind our lifetime warranty, so yes you are covered as long as you live there. Thank you for choosing Precision Door and please share your experience with others.
Chardon, OH
Anthony Wise was our service man. He was very friendly and explained a little bit about him and the company. He explained thoroughly the options we had to repair our door. I did not feel pressured in any way by his sales technique. We needed to repair the springs only but decided to have all moving parts repaired with lifetime warranty. He was very knowledgeable about the products he sold us. We our very happy with the job he did and our door is working great! I really liked how an email was sent out prior to the appt. so I knew who would be coming to our house. We would definitely refer others to use this company! Thank you.
- Chris and laura Zucker
Thank you for taking the time to review your experience with Precision Door and Anthony in particular. I really enjoy responding to the reviews of satisfied customers. It is important to explain the different options so the homeowner is able to make an educated decision about their door. Our goal is to "fix the door right the first time", so you never have to worry about it again. Thank you and please tell others about your experience with Precision.
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Cleveland, OH
Did I already send a review of Matt's work? We were very satisfied.
- Louis Newman
Yes you did Mr. Newman, but we appreciate your concern very much. Thank you again.
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Cleveland, OH
After notifying us by phone, Matt arrived promptly at the expected time. He was friendly and efficient,explained things well, answered questions freely, and left the work site in clean condition.
- Louis Newman
Thank you for taking the time to review your experience with Precision and Matt. We do our very best provide prompt and professional service to our customers. Part of our job is to educate our customers about how a properly functioning works. We want to "fix it right the first time" so you can have some peace of mind. We are glad your exoerience was a good one. Thanks and have Happy Holiday.
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Cleveland, OH
Bill was outstanding. bill told me everything he was going to do and why. we went over the different spring choices and determined what would be best for my door. Very professional.
- James & rose Novak
Thank you for your feedback Mr. Novak. I agree with you, Bill does an outstanding job of explaining how a garage door works and coming up with the best solution for the customer. Thank you for choosing Precision Door.
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Bentleyville, OH
Bill did a great job explaining the product and the installation process. He quickly and professionally removed our old garage door opener and installed the new one.
- Scott Wayt
Thank you taking time to review your experience with us Mr. Wayt. It is very important for us to help our customers understand the job we are performing. Our intention is to relieve some of the anxiety a homeowner might feel concerning if the job is done correctly. It is our way of showing respect for our customers and their home. Please share your experience with others.
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Broadview Heights, OH
Very helpful and instructional. Learned a great deal about my garage door system. Assisted with all my needs. Will call again if problems arise.
- Brad Stepver
Thank you for your feedback Mr Stepver. We want our technicians to educate our customers about how a garage door works. Our goal is to fix the door right the first time. Do not hesitate to call us for any future garage issues.
Chagrin Falls, OH
My wife picked Precision out of the yellow pages and i am glad she did. Bill Adamini called to confirm his arrival time. After examining my door he talked thru the various options in a very through and professional manner. Handled the installation very promptly and informed us of what he had completed once he was finished. Predcision was very well and professioinally representend by Bill and I would recomend Precision in the future.
- Don Campbell
Thank you Mr. Campbell. Bill is very thorough in explaining what is wrong with the and the best solution to solve the problem. Please do recommend us to others.
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Rocky River, OH
I was so please that Precision Door for a few reasons... 1) someone answer their phone when I called late Saturday afternoon. Calls to other companies were answered by answering services and was told someone would get back with me next day. 2) there was no extra charges for nights and weekends. 3) I was able to get an appointment Sunday morning. 4) The technician call Sunday morning to let me know he was on his way was very helpful. 5) The technician who called and serviced the door was refreshingly polite. What a great way to start one's day. He was very thorough with my choices of repair. The service was done quickly and no mess left behind. The door operates so smoothly and quietly now. Thank you, Ryan for quality service and being so polite.
- Brenda Fahrenkopf
Thank for your feedback Mrs. Fahrenkopf. All of the things mentioned above are the foundation we are growing our business on. We truly appreciate that you recognize the difference and encourage you to share your experience with others. Thank you choosing Precision Door.
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Cleveland, OH
Had a brand spanking new garage door installed. Installer was professional, courteous, and polite. He even did the installation on a Sunday evening at no extra charge! Showed me all of the operations and cleaned up after himself in less than 2 hours. Great company full of professionals.
- Eric Cave
Thank you for taking time to review your experience with Precision Door and Bill in particular Mr. Cave. We are glad it was a good one. All of our technicians are very professional and courteous. Thank you for choosing Precision Door.
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Twinsburg, OH
Anthony did a great job! He came earlier that what I was told and explained everything very thoroughly!
- Cindy KNAPP
Thank you for your feedback Mrs. Knapp. We appreciate your business.
Maple Heights, OH
The review sent was not finished,a boo boo was made. We would recommend your company and Matt to anyone, we were very happy and pleased.Thank you. When you pick someone out of a phone book you never know what will happen,and you really are desperate, so again thank you.
- Joe & rina Connor
That is very conscientious of you to take the time to express what your experience was with Precision and Matt, in particular. Please do not hesitate to call on us for any future garage door needs.
Very professional and thorough. Thanks for quick service.
- Jane Cryor