John Franks has received 367 reviews, averaging 4.96 Stars!

About John

John was born and raised in the Cleveland area and is the oldest of 4 siblings (all sisters!). In his spare time he enjoys being in the outdoors camping and off roading/mudding. He loves music and really enjoys playing his bass guitar. John is a great problem solver and loves a good challenge.
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Reviews for John Franks

Thomas Wenger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 07/10/2020

I chose Precision Overhead Door through Angie list, the cost was very good compared to others I called and the service was fantastic, John the technician was knowledgeable, helpful and did a great job.

John Franks

Technician: John Franks

Service: Garage Door Opener Install

Product: Opener

Bill Russell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 07/10/2020

Arrived ahead of schedule Able to help that day

John Franks

Technician: John Franks

Service: Broken Garage Door Spring Repair

Product: Springs

Robin Roth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 07/06/2020

Precision Garage Door Service was very prompt in contacting me and setting up an appointment that was convenient. John Franks was courteous and friendly, contacting me when he was on his way to do the work. After evaluating the state of our ancient garage door opener, he suggested and installed an efficient and safe opener in, going over all of the features. I will recommend Precision to anyone who is looking for a reliable garage door company.

John Franks

Technician: John Franks

Service: Garage Door Opener Repair

Product: Garage Door Opener

Doug Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 07/03/2020

Solved the problem. Your Tech John Franks , very professional, replaced 2 door springs , very grateful,

John Franks

Technician: John Franks

Service: Broken Garage Door Spring Repair

Product: Springs

Michael Barbera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Called a few people but Precision was first to return call. The service person was knowledgeable and very efficient. Completed project in ASAP time. These people are the best as far as I'm concerned and when ready to purchase a new door operated system they will be my 1st choice. THANKS for the great service.

John Franks

Technician: John Franks

Service: Garage Door Repair

Juilette Sanders

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 06/25/2020

Good morning, ohhh your service tech John was simply wonderful. he was on time and wearing his mask. he is very knowledgeable, very professional and sincere about his job. Thank you for sending John. He's a blessing. Keep him and give him a raise! Have a great day.

John Franks

Technician: John Franks

Service: Garage Door Repair

Product: Cables

Jeff Kovach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I couldn't be more satisfied with Precision. The technician was excellent.

John Franks

Technician: John Franks

Service: Broken Garage Door Spring Repair

Product: Springs

Mary Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I asked Precision to install a garage door keypad and provide a remote opener for an older car I own. The technician did run a few minutes late but called me in advance to advise me of the delay which was only 10 minutes off the scheduled time. He was very knowledgeable and efficient. He also inspected my garage door and provided good information for future consideration. He paired my new car with the opener and answered all my questions. If I have a garage door issue in the future, Precision will be my first call!

John Franks

Technician: John Franks

Service: Garage Door Opener Install

Product: Remotes / Keypad

Terry Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon Lake, OH 05/15/2020

Excellent service and prompt John, the service tech was professional and friendly! Strongly recommend ????????????

John Franks

Technician: John Franks

Service: Garage Door Repair

Product: Rollers

Frank Barber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 05/12/2020

The technician was very informative and very nice

John Franks

Technician: John Franks

Service: Garage Door Opener Repair

Richard Texler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

John Franks (Your technician found the problem promptly and very professionally corrected the issue. On a scale of 1 to 100 I would rate his performance at 100.

John Franks

Technician: John Franks

Service: Garage Door Repair

Kathy Armstrong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I would recommend Precision to anyone. I called in the morning and my technician, John Franks, arrived in the afternoon. I thought I needed to replace the opener, but John took the time to evaluate my system. He replaced the rollers and pulleys, realigned the rails and lubricated all the hinges. The sensor was not working well, so he replaced that, as well as mounting it properly. Instead of sounding like a drawbridge over a moat, my garage door glides easily. Thanks, John, for your professionalism and your attention to details.

John Franks

Technician: John Franks

Service: Garage Door Repair

Product: Rollers

Doug Chokan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Grafton, OH 04/11/2020

On time, fast, professional service, not over priced.

John Franks

Technician: John Franks

Service: Broken Garage Door Spring Repair

Product: Springs

Dyan Sutton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The technician was polite and knew what he was doing. The company had all the procedures in place for literally no contact during this pandemic. I appreciated the way the whole experience was handled. They are now the go to company for any garage door service I need.

John Franks

Technician: John Franks

Service: Garage Door Repair

Dave Reininger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very professional And informative

John Franks

Technician: John Franks

Service: Garage Door Repair

Ernest Parker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The service was done on time and the tech explained his work and what was needed for the job.

John Franks

Technician: John Franks

Service: Broken Garage Door Spring Repair

Product: Springs

Kate Hand

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

John was pleasant and very informative and explained everything very well. Would recommend Precision to others.

John Franks

Technician: John Franks

Service: Garage Door Repair

Product: Cables

Eric Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lorain, OH 02/27/2020

As They ALWAYS DO PRECISION DOOR has taken care of my problem. People like to play with buttons and some times cause more harm then Help. The button pusher was opening the door for me that i already opened. Needless to say Damage did occur and Precision came to my RESCUE. "John F" is a great representative. I have been advised by John that is time to Replace that old Door. He answered many questions. I will be in touch soon and will only contact Precision. Came earlier than appt. Great price and Value. Polite friendly workers. MONEY WELL SPENT! THANK YOU!!

John Franks

Technician: John Franks

Service: Garage Door Repair

Product: Rollers

Tim Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lagrange, OH 02/17/2020

Very fast service. John Frank's was very knowledgeable and fast. Thank you.

John Franks

Technician: John Franks

Service: Broken Garage Door Spring Repair

Product: Springs

Jeanne Rodak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 02/04/2020

Precision Garage service is excellent and deserves a 5 star rating. I called at 10:30 am and by 1:00 pm by door was fixed and operational. The Technician, John Franks, explained what was wrong, the service that would be needed and some recommendations he was great. Thank you

John Franks

Technician: John Franks

Service: Garage Door Repair

Robert Ljubi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent work. Quick to respond. Also stands behind their work and products 100%. Service tech was very friendly and knowledgable

John Franks

Technician: John Franks

Service: Broken Garage Door Spring Repair

John Powell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our garage door spring snapped around 6:00 on Saturday. We looked up Precision since they had fixed our door in the past and called around 7:00. To our surprise and delight we were able to make an appointment for the next morning. What exceptional customer service with doing repairs on a Sunday. Our tech, John Franks, was super polite and courteous. He was right on time and repairs the door within an hour. We highly recommend Precision Door and Thank you for the top notch service.

John Franks

Technician: John Franks

Service: Broken Garage Door Spring Repair

Product: Springs

John Conner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon, OH 01/03/2020

Came out within two hours after I called. Great response time. Technician was very knowledgeable and quite a pleasure to work with. John Franks

John Franks

Technician: John Franks

Service: Broken Garage Door Spring Repair

Product: Springs

David Hasul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wickliffe, OH 12/31/2019

I cannot express in words how impressed I am with Precision door. It’s such a pleasure to just meet and deal with good people! I called at ten to eight they were here at ten to ten. By ten thirty the job was finished. The piece of mind they gave me at a time when all I could say was really, what the heck! Simply put THANK YOU!

John Franks

Technician: John Franks

Service: Garage Door Repair

Richard Ferris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fantastic service. Technician John was great. Professional, knowledgeable and efficient. I called for service at noon and they were here by 1:00. this is the 4th time I have used Precision over the last 6 years and would highly recommend them.

John Franks

Technician: John Franks

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Walter Coy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

John Franks came out to help repair our garage door. He was there very fast. He was very professional. He did an excellent job. We will call this company again in a minute. When we need to replace anything they have our business. You all should give them a try. This technician was very knowledgeable and did a wonderful job.

John Franks

Technician: John Franks

Service: Garage Door Repair

Raymond Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 12/15/2019

Broken spring, Decided to purchase a new door John Franks very helpful making right choice. John fixed door till new door arrives Thanks

John Franks

Technician: John Franks

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Marie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Elyria, OH 12/05/2019

Needed to replace weather stripping and bottom seal on two garage doors. Work was done in a timely manner and the technician did a great job! I'm working with an exterminator to eliminate a pest problem and they asked me who I had fix the garage doors because they were impressed with the quality of the workmanship. Thanks precision!

John Franks

Technician: John Franks

Service: Garage Door Repair

Gail Tichy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Eastlake, OH 12/03/2019

I chose Precision because of the good reviews on Angie's list. When I called, they said they could come out the next morning. John Franks was very professional and fixed our garage cables quickly. He also checked everything else to make sure it was in good shape. He did a good job. Thank you.

John Franks

Technician: John Franks

Service: Garage Door Opener Repair

Product: Cables

Mollie H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

John Franks - WOW!! - The cable on one of my garage doors broke and I needed to have it repaired. I called a couple of companies and neither of them did residential work on Saturdays. I kept looking and found Precision! Not only did they do residential work on Saturdays, they were able to send someone out the very next day!! I was thoroughly satisfied with that and when John arrived, he just added to my overall experience. John was great! He knew exactly what he was doing and explained things to me about the repair. I felt that John was extremely knowledgeable in his work and I was impressed! So Thank You John and Precision! I'm so happy my door is fixed! I need to have some more work done to my door so I will definitely call you again and request John.

John Franks

Technician: John Franks

Service: Broken Garage Door Spring Repair

Product: Springs

Ready to Experience 5-Star Service?

Join your Cleveland neighbors and let our experts take care of your garage door.

Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125