WITH 4,661 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
John Franks
Average: 4.96 stars
John Franks's Bio:
John was born and raised in the Cleveland area and is the oldest of 4 siblings (all sisters!). In his spare time he enjoys being in the outdoors camping and off roading/mudding. He loves music and really enjoys playing his bass guitar. John is a great problem solver and loves a good challenge.
Bedford Heights, OH
Lakewood, OH
Mr. John Franks called before his predicted arrival time (which was earlier than expected, and great). He was kind enough to take time to explain what was needed to repair my garage door before he began. He worked efficiently to complete the job in a timely manner. I have used Precision Door Service in the past, and will do so if needed in the future.
- Denise E.
Independence, OH
Long standing excellence and attention to detail
- Gary & ann Rindfleisch
Avon, OH
Our technician was very thorough and concerned about our issue. He also took the time to inspect our other garage doors for proper operation
- Jack Turza
Gates Mills, OH
John did a great job. He gets a 5 star rating. He was informative, efficient and timely.
- A. Krembs
Brook Park, OH
This was my third experience with Precision Door and as in the past they were quick to respond, on time for the estimate and day of service and the technician was friendly, knowledgeable and professional.
- Beverly Rosala
Mentor, OH
John was very courteous, professional, explained everything he was doing, and offered 3 alternatives. His work was done in a timely manner and even showed me an area that we will address in the fall to prevent a future problem. Good guy, impressive...thank you!
- Tim Radley
Eastlake, OH
John Franks was early, explained everything about the garage door, did an excellent job in a very short period of time replacing the spring, and as an added bonus provided future maintenance tips! Terrific Service.
- Tom Fitzgerald
Shaker Heights, OH
I called Wednesday evening and had service Thursday early afternoon. It was helpful to get a reminder email with pictures of the technicians and a call when the technician was on the way. Our garage door opener, key pads and remotes were replaced. John was prompt, professional, knowledgeable and efficient. I recommended the company to my next door neighbor.
- Cheryl Modlin
Cleveland, OH
Excellent customer service when scheduling an appointment & the repair person!! Very quick & on time repair. I would highly recommend them!!
- Frank Heinrich
Parma Heights, OH
Nice sevice , professional and very knowledgeable about products, will use you again for other up. Grades and will pas on your company to others thank you
- Randy Fazekas
Chagrin Falls, OH
Same day service. John replaced broken spring under warranty and replaced OEM parts with superior parts. He explained what he was doing and why. He was prompt and courteous. IMO John went beyond expectations and I'm really happy to have Precision service our garage door. Thanks, John!
- Daniel Foster
Perry, OH
5
- Linda Stang
Solon, OH
Precision honored their warranty and replaced the broken spring with no-hassle same day service. I was very satisfied!
- Jeff
Beachwood, OH
5 star. Have now used this company 3 times. Could not be happier with service!
- Kim Resnick
Rocky River, OH
John Franks provides very professional service. Straight shooter and very insightful. Strongly recommend this company . Called about 6 pm About a broken cable and they were out within an hour and able to make the repair that evening. Thank you!
- Joe Disalvo
Cleveland, OH
Excellent service and very tech savvy. John was fantastic. Fit us in in an emergency and got motor replaced and operational within 2 hours. Great find on the internet during a crisis. Everyone from receptionist to technician was very professional. Highly recommend!!
- Debra Kirby
Bay Village, OH
John did a wonderful job, we could not be happier! He was prompt, professional, courteous, and his work was meticulous. He diagnosed the problem, and replaced a worn out old opener with everything brand new in just a little over an hour. Thank You Precision Garage Doors and John for making the process so easy!!
- Richard Panda
Service Provided:
Product:
Technician: John Franks
Strongsville, OH
John was very prompt and showed that his knowledge of garage doors was extensive , We had a broken spring and he replaced both springs and told us what else we could do to improve the workings of the door. He was very polite and professional.
- Diane Herdog
Sagamore Hills, OH
We have been dealing with Precision Doors since 2005.Uther than occasional questions about service call charges, Precision is te only garage door company we will ever use.Heartily recommended
- John Reeves
Avon, OH
Great customer service, John was an excellent technician and very professional from start to finish. Everything was fixed quickly and they worked around my schedule to get my door fixed! I recommend this service.
- Jason Suter
Independence, OH
The emergency situation of a broken torsion spring and the late Friday availability prompted my scheduling an appointment with Precision. The fact that I was able to speak with your office administrator, Jennifer, and not just a phone service was helpful in discussing my non-accessible garage situation. Jennifer was able to schedule an appointment for the next day. John Franks, the service technician, provided a courtesy call informing that he was able to come a little earlier which was fine with me. John arrived promptly at the scheduled time. John was found to be extremely knowledgeable regarding our current, 70+ year old garage door and torsion spring situation, plus was found to be very courteous and respectful in discussing our situation with respect to repairing the door versus a new door. We weighed both options and concluded to go with a new door. John did not pressure us to purchase a new door but was rather helpful in showing us the benefits and aesthetics of a new C.H.I door. We went ahead and inked a deal for a new door. We look forward to the installation and the curb appeal transformation the door will provide to our home. Kudos to the Precision team!
- Joe Cirincione
Euclid, OH
5
- Belinda Haywood
Service Provided:
Product:
Technician: John Franks
Eastlake, OH
Very pleased with the services provided. John was very detailed in his repair and inspection of our garage door. I would not hesitate to recommend Precision Door to any of my family and friends for service.
- Rick Buehner
Brooklyn, OH
My garage door cable snapped on a Friday, and I called Precision Garage Door for service. I was pleased that they were able to come out the following day. John Franks was my service technician. He was very amiable and knowledgeable, and he explained what services I needed. I really just wanted to get the cables fixed at this visit and he did not give me a high pressure sell which is very big for me. I also needed new rollers too. The price was within my budget, and he was able to have the door fixed in under an hour. That was great. Thanks!
- Mario Becerra
Euclid, OH
First, I would like to apologize,thinking that it was your Company, that installed my old garage door opener, four years ago. My old garage door opener was much older. The Tech.,Repairer, who came to help, with the problem, I was having with my door opener,was very prompt, courteous' and dressed appropriate, for work.Once he saw what was happening with my door. His explanation was very clear, what I needed to do. SO,I purchased a New garage door opener. The Tech. were on point with the Installation and explaining to me as he processed thru the installation. I must say, I love my NEW GARAGE DOOR OPENER. It is so much, QUIETER. Thank You.
- Ernestine Williams
Broadview Heights, OH
John was very kind, informative, confident and patient with all of our questions. He speaks very highly of the company he works for and really believes in the products and his quality of work. John came to our house seemingly happy to do so even during the worst cold temperatures in history to get us back up and running and on a Saturday!
- Michelle Sutton
Strongsville, OH
John, Was very pleasant and was very professional when inspecting my garage door to discover what was the issue. Always checked in with me before proceeding with any procedure to resolve the issue. At the close he presented to me options that were available to make this issue would not happen again. I appreciated this because he left it up to me to decide what to do...applied not sales pressure. When he informed me the garage door opener was not powerful enough for the wooden garage doors original to the house to left then I knew what I had to be done. When I replaced the garage door opener last year the company that installed it did not inform me of the power that was needed to raise the garage door. Thank You Precision I will recommend you company to one and all
- CKS Playful Zeno
Cleveland, OH
We needed repair to our garage door. We were very pleased to have same day service appointment. John was very thorough in his explanation and professional. He is a wonderful representative of Precision Door.
- Jeri Stewart
Kamm's Corner, OH
5
- Martin Schafer
Service Provided:
Product:
Technician: John Franks
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Service was the best number 5
- Keith Sutton