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about Precision Garage Door in:
Lake County, OH
Precision Garage Door of Clevelandhas received 372 reviews, averaging 4.93 Stars:
Painesville, OH
Eastlake, OH
I chose your service based on the thoroughness in your advertisement, giving me the impression of a honest and trustworthy business. I was very pleased with the services performed, new springs.The serviceman, Bill, was so friendly, knowledgeable, polite, and accomodating. Completed the work quickly and explained to me what he did as well as providing me tips on caring for the the on-going maintenance of my garage door. I was extremely pleased with the overall service performed and Bill is an excellent representative of the company and we need more of that type of person in the service industry!
- Jacqueline Robison
Thank you for allowing us to service your garage door. We work very diligently to overcome the anxiety that a homeowner feels when a contractor is needed. From the first phone call until we leave your home should be a wonderful experience for you. Please share your experience with others.
Mentor, OH
Purchase garage springs and a new opener. Was a bit surprised at how much they cost but the technician was superb and explained many things.
- Donald Tanski
Thank you for taking time to review your experience with {Precision Door Mr. Tanski. Our Parts are the very best available and the service we provide is far superior to any other garage door company, so our prices may be a little more than some companies and less than others. What we promise is to fix your door right the first so you don't have to worry about anymore. Cost and value are not the same, as time passes we are certain you will realize the value of doing business with Precision. Thank you for choosing Precision.
Product:
Willowick, OH
Prompt, professional and courteous!
- STEVE MISICK
Thank you for your feedback Mr. Misick. Three key elements to the business model we aspire to.
Kirtland, OH
Anthony was prompt, worked quickly and clearly explained everything he did with my garage door. Great service! My only suggestion would be to look into something like SquareUp for processing credit cards.
- Ian Potter
Thank you your feedback Mr Potter, that is an excellent suggestion and one we are addressing right now. We are happy your experience was good and really appreciate your business.
Madison, OH
I found your number on the website and called. I was set up with an appointment right away and Eric came to assess the problem. He was punctual, courteous and fixed the door that afternoon. He replaced the spring, the rollers, the pulleys, the cables, pretty much everything but the door itself! I am very pleased with the work and my garage door has never worked this well! Thank-you Eric.
- Margaret Gerlosky
Excellent!!! Thank you Mrs. Gerlosky for your feedback. Our goal is to fix your door right the first. I am glad that Eric was able to provide you a pleasurable experience. Please, I encourage you to tell your friends about Precision.
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Willoughby, OH
Had a really good experience w/ Precision. Novel idea... tech was ON TIME. Thanks so much. Also.. the tech was very personable.They diagnosed the problem quickley and had repaired the door in no time. No anoying up selling also .. refreshing!!!This is my second experience w/ Precision and the first one was fab also. I will use them again in the future.
- Joan Conochan
Thank you for your feedback. One of our goals is provide a memorable experience for our customers. It is vital that we are respectful of your time. Obviously you have had a bad experience with service providers in the past, as we all have. We continue to set ourselves apart from our competitors by providing the best customer service possible. It is not a coincidence that on both occasions you were pleased with the service. Our business is largely driven by 100% customer satisfaction and will always be our goal. Thank you for your continued loyalty.
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Wickliffe, OH
HE DID A GREAT JOB
- Zackery Brady
Thank you for your feedback. Very short but also very sweet. We want our customer to have a good experience with Precision Door.
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Eastlake, OH
Very pleased with everything. But most of all I liked the fact that Matt never stopped teaching as he was performing his job. I do this with my patients as a nurse and value this asset. Thank you.
- Marcia Rechin
Thank you for reviewing your experience with Precision and Matt. We are glad it was a pleasurable one. We encourage our techs to provide as much information to customers as possible so the customer can make an informed decision. We strive for 100% customer satisfaction. Again, thank you for choosing Precision.
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Mentor, OH
Our garage door first refused to open at 8:00 one evening. By noon the next day, Mitch from Precision had completely rebuilt the door for us. He appeared promptly on time, was couteous, knowledgeable, and efficient. I found Precision on Angie's List, where it was very highly rated. In my opinion, Precision deserves all the accolades it receives. This probably is not the cheapest door service it is possible to find, but it worth every cent you pay for it.
- Cynthia Sasse
Wickliffe, OH
Matt was very friendly and explained everything in detail.
- Roger Hatcher
Thank you for your feedback Mr. Hatcher. Matt is very outgoing and easily relates to our customers. Our goal is %100 customer satisfaction. I trust Matt provide that for you. Our business is driven by customer satisfaction. Please share your experience with your friends and loved ones.
Product:
Willoughby, OH
Al was quick to respond, evaluating the situation first and then following up to replace the 20 year old openers, rollers and remotes. Everything worked great the first time and the doors are so quite now when they open and close. Great job Al!!
- DONNA HUDDLE
Ms. Huddle, Thank you for your comments. The new Liftmaster Belt drive operators are not only quiet but conserve energy. We are glad to hear you are enjoying the quiet, smooth operation of you new operator.
Service Provided:
Product:
Technician: Al Fleming
Kirtland, OH
Eric Kirby was prompt, courteous, and extremely knowledgeable. He did a great job in explaining our options and helping us find a solution that was best for us. He quickly and efficiently installed our new opener and explained-in depth- the warranty, instructions, and programming. My husband and I were very impressed by Eric. He is definitely an asset to your business. Thanks Eric!
- Denise Mooney
Thank you for reviewing both Precision and Eric specifically. That is a very nice review. I am glad that we were able to solve your problem. We are very encouraged by Eric's continued success.
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Painesville, OH
I had a broken spring on my garage door. I called Precision about 2:00 and someone was at my house by 4:00. Mitch and Tom were my technician's and they were both wonderful. They were very nice and helpful. I would recommend Precision to everyone. It is a shame more companies do not operate like this one.
- lori sickles
Thank you for such an inspiring review. We want to separate ourselves from every other garage door repair company in the industry. We strive to make your experience with us very satisfying. I will commend the guys for a job well done. Please do recommend us to all of your friends and loved ones. Thank you again.
Product:
Willoughby, OH
found in coupon valu pak
- shirley bryan
Thank you for using Precision Door. Please cal us if you have any issues with your garage door.
Kirtland, OH
I WAS VERY WELL PLEASED FROM THE GIRL WHO TOOK THE APPT. TO MITCH WHO DID THE SERVICE. I REC'D SAME DAY APPT.,MITCH CALLED EN ROUTE & ARRIVED AS PROMISED. IF ALL ANGIE'S LIST COMPANIES ARE AS GOOD AS YOURS I WILL BE HAPPY. KEEP UP THE TYPE OF SERVICE YOU PROVIDE-WE NEED MORE COMPANIES LIKE YOURS.
- Chuck Yaichner
Thank you so much for your comments. This is one of my favorite reviews of all time. It is quite obvious your experience was a pleasurable one, which is our ultimate goal. I will definitely give Mitch kudos for a job well done.
Product:
Eastlake, OH
I called Precision Door Service because of a special offered by Angie's List. I was impressed from the minute I called to make the appointment. This company is well-organized and offers first-rate service from the beginning until the end. Brad explained everything to me and answered all my questions. He never pressured me to do more. Although, end the end, I chose to purchase more than what was offered in the special. He fixed my noisy door, and after he was done, I felt more confident that my garage door was safe. I really appreciated Brad's professionalism.
- Faye Johnson
Thank you for your feedback Mrs. Johnson. This is exactly the type of response we hope to achieve. We want our customers to be 100% satisfied and to have a pleasurable experience from the initial phone call until our technician leaves your home. We want our customers to understand how a garage door works and provide them provide different options on how to repair the door. Again, I want to thank for choosing Precision Door and please call on us again if you or someone you care about has an issue with their garage door.
Mentor, OH
Outstanding service. I called at 7:00am and had someone out at my house by 8:30. By 10:30 my garage door was completely fixed. Brad, my technician, was very professional and friendly. I would recommend Precision to anyone.
- mike jancar
Thank you for your feedback Mr. Jancar. We pride ourselves on prompt service. We also encourage our technicians to maintain a professional attitude. Our goal is 100% customer satisfaction. Thank you for allowing us to provide that to you.
Mentor, OH
Tom Paulus did a very good door install. He explained the operation and also the features. Very friendly and prompt.
- Scott Sneddon
Product:
Willoughby, OH
Please recognize Mitch Campbell for providng 5 Star Service during an emergency call on Sunday, March 26th. Mitch was very courteous, efficient, and quick. I feel that he is an asset to your company. Thanks Mitch and Thank You Precision Door Service!
- fred hlosek
Thank you Mr. Hlosek for taking time to review Mitch. Our goal is 100% customer satisfaction and obviously Mitch was able to provide that to you. He truly is an asset to Precision Door Service. If you or someone you knows has a garage door issue, please call on Precision or recommend us to your friends. Sincerely.
Willoughby, OH
Starting with my call to your phone center to Matt your service technician I was very pleased with the experience.The garage door opener works great. Thanks again especially to Matt.
- Vincent / Paula Quercioli
Thank you for reviewing both our company and Matt. That is exactly the response that we strive for. Our goal is 100% customer satisfaction and based on your review it is quite obvious that Matt was able to provide that. Please do not hesitate to call on us for any garage door issues that may occur.
Product:
Willoughby, OH
I was very pleased with our service from Precision Door. Matt, our technician, called ahead to let me know he was on his way. Matt was professional, knowledgeable, courteous and friendly. He quickly diagnosed the problem and gave me several options, from repair to replacement, with absolutely no pressure. Given the age of our opener (15 yrs) we opted to replace it. Matt finished the installation quickly and efficiently, took time to explain and demonstrate the features, and helped me set up the keyless entry. Great service, and we will gladly recommend your company in the future!
- laurel brown
First of all, I want to thank you for taking the time to review our company and Matt. Our business is driven by our ability to satisfy our customers 100% so they will in turn tell friends and relatives about the service we provide. Obviously Matt was able to achieve that goal. It is very important to us as a company and Matt as a representative of Precision. Again, thank you and please call if you have any other garage door issues.
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Mentor, OH
Brad did a good job. I thought it was a very expensive replacement of two springs, however. I don't mind paying for good work and good service, but the price was very high. Brad came back on Saturday morning, just as he said he would do, we did agree that he would call us to confirm that he would come, and he did not do that. As I mentioned previously, however, Brad did a very good job. He was quick, and he was honest.
- shea wickes
We are glad that you appreciate quality work and excellent service. At Precision that is our hallmark. I do appreciate you pointing out that Brad did not call on his way, that is so unlike him. This gives us the opportunity to become better. Thank you.
Painesville, OH
We had a great experience using Precision Door. We would definitely use them again. thanks!
- john dula
Service Provided:
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Technician: Al Fleming
Fairport Harbor, OH
We found the work that Precision was done perfectly and the service the Eric gave us was excellent. He was the perfect gentleman. We looked up and found you had the BBB approval and that is why we chose you to do this work. Eric replaced our garage door opener and put an outside access pad too for us which we find is most helpful Thank you for the excellent service you do. God bless.
- Patrick Makselan
Product:
Painesville, OH
We contacted Precision Door Service for garage door maintenance and to change the rollers. We appreciated the quick professional response provided by Howard K. Thanks to Howard our garage door now opens smoothly and quieter after he installed nylon rollers and made various adjustments.
- boni dellarose
Product:
Mentor, OH
Tom was exceptionally professional and a real credit to your organization. I will refer your company and Tom to others needing repair.
- Deronda Strickland
Product:
Painesville, OH
I was very pleased with the quick response time and service. I commend Brad for leaving me with a very positive customer experience and a quieter garage door than I ever had. Thank's Brad!!
- Mike Rihtar
Mentor, OH
Service 24/7
- Robert Chandler
Product:
Mentor, OH
In the past two years we've had Al out for two different repairs on our garage door. We called because they advertise 24 hour service. Loved that they called ahead to let us know he was running early. Fast, friendly & courteous! Al explained the state of our door and why we didn't have to invest in a new door at this time. We will call them in the future for a new install or future repair. Love love love the number kep pad opener. So convenient!
- jesse webb
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
We recently purchased a home and had Precision come out and inspect/tune up the garage doors and put in a new keypad. Anthony was right on time, I explained what we were looking to accomplish, he went over a couple options, and we decided on a few minor repairs to ensure the doors were at their optimal function, since they were a little older. I felt no pressure or that he was trying to "up-sell" me something we didn't need and he completed the work in great time. I would consider him an asset to the company! Would definitley use him/Precision again. :) Thanks!
- Jennifer/tim Wood