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about Precision Garage Door in:
Lake County, OH
Precision Garage Door of Clevelandhas received 382 reviews, averaging 4.93 Stars:
Willoughby, OH
Thank you for reviewing both our company and Matt. That is exactly the response that we strive for. Our goal is 100% customer satisfaction and based on your review it is quite obvious that Matt was able to provide that. Please do not hesitate to call on us for any garage door issues that may occur.
Product:
Willoughby, OH
I was very pleased with our service from Precision Door. Matt, our technician, called ahead to let me know he was on his way. Matt was professional, knowledgeable, courteous and friendly. He quickly diagnosed the problem and gave me several options, from repair to replacement, with absolutely no pressure. Given the age of our opener (15 yrs) we opted to replace it. Matt finished the installation quickly and efficiently, took time to explain and demonstrate the features, and helped me set up the keyless entry. Great service, and we will gladly recommend your company in the future!
- laurel brown
First of all, I want to thank you for taking the time to review our company and Matt. Our business is driven by our ability to satisfy our customers 100% so they will in turn tell friends and relatives about the service we provide. Obviously Matt was able to achieve that goal. It is very important to us as a company and Matt as a representative of Precision. Again, thank you and please call if you have any other garage door issues.
Product:
Mentor, OH
Brad did a good job. I thought it was a very expensive replacement of two springs, however. I don't mind paying for good work and good service, but the price was very high. Brad came back on Saturday morning, just as he said he would do, we did agree that he would call us to confirm that he would come, and he did not do that. As I mentioned previously, however, Brad did a very good job. He was quick, and he was honest.
- shea wickes
We are glad that you appreciate quality work and excellent service. At Precision that is our hallmark. I do appreciate you pointing out that Brad did not call on his way, that is so unlike him. This gives us the opportunity to become better. Thank you.
Painesville, OH
We had a great experience using Precision Door. We would definitely use them again. thanks!
- john dula
Service Provided:
Product:
Technician: Al Fleming
Fairport Harbor, OH
We found the work that Precision was done perfectly and the service the Eric gave us was excellent. He was the perfect gentleman. We looked up and found you had the BBB approval and that is why we chose you to do this work. Eric replaced our garage door opener and put an outside access pad too for us which we find is most helpful Thank you for the excellent service you do. God bless.
- Patrick Makselan
Product:
Painesville, OH
We contacted Precision Door Service for garage door maintenance and to change the rollers. We appreciated the quick professional response provided by Howard K. Thanks to Howard our garage door now opens smoothly and quieter after he installed nylon rollers and made various adjustments.
- boni dellarose
Product:
Mentor, OH
Tom was exceptionally professional and a real credit to your organization. I will refer your company and Tom to others needing repair.
- Deronda Strickland
Product:
Painesville, OH
I was very pleased with the quick response time and service. I commend Brad for leaving me with a very positive customer experience and a quieter garage door than I ever had. Thank's Brad!!
- Mike Rihtar
Mentor, OH
Service 24/7
- Robert Chandler
Product:
Mentor, OH
In the past two years we've had Al out for two different repairs on our garage door. We called because they advertise 24 hour service. Loved that they called ahead to let us know he was running early. Fast, friendly & courteous! Al explained the state of our door and why we didn't have to invest in a new door at this time. We will call them in the future for a new install or future repair. Love love love the number kep pad opener. So convenient!
- jesse webb
Mentor, OH
Al arrived ahead of schedule and did excellent work in a timely fashion
- Art Healan
Mentor, OH
Jim Boland and his staff responded quickly to my request for a garage door replacement quote. Their prompt and friendly service was greatly appreciated. Additionally, their excellent craftmenship is clearly noticed. I fully recommend Precision Door to all my friends and family.
- Ron Jeric
Product:
Mentor, OH
Technician Jeremiah Byrd was knowledgeable, courteous and did the job right.
- John Hall
Product:
Mentor, OH
Jeremiah replaced the spring, cables and rollers on out two doors. He also installed two openers. He was knowledgeable, courteous and did the job right. We are planning to have him back to weather strip both doors.
- John Hall
Product:
Eastlake, OH
I called Precision Door Service for my garage door. Rob did great work and he is a great guy. This company deserves an award for Excellent Service
- Marianne Sklodowski
Mentor, OH
We are pleased with the service we received today. We will recccomend Precision Door...
- Beverly Martin
Mentor, OH
Friendly fast service for a broken spring. However, new wheels not compatable with current hinges and roller off track within days. Would not replace hinges as part of hardware upgrade as expected. Disappointed in cost and trying to charge additional fee for proper hinges.
- Keith Nelson
Mr. Nelson has a very unique door that was a combination of parts not normally found on garage doors. It appears that a previous owner of the home, maybe an engineer, designed and built the door himself. The hinges were not compatible with todays garage door rollers. Changing the hinges would have created a domino effect of other parts that would have to be replaced so the door would function properly. We returned to Mr Nelsons home and fixed the issues with the rollers. There have been no further issues with the door.
Kirtland Hills, OH
Happy with service.
- Helen Penza
Painesville, OH
Your Service Technician Jeremiah Byrd did a good job of replacing the hardware on a overhaul of my garage door, I am very satisfied with the material installed and excellent work by your certified technician.
- Robert Randall
Mentor, OH
Honestly, a great experience! Jim was professional, expert at his craft, punctual and very friendly (didn't talk up or down to me). I just bought a place with a Precision Garage Door, didn't know what to expect when I called service. Here I am, totally happy and more than satisfied with my Precision Garage door and Service!!!
- Robyn McGinty
Willoughby, OH
The service technician, Jeffrey Ware, was both knowledgeable and friendly. He fully explained a variety of options pertinant to the repair of my garage door. He answered all my questions and did an excellent job. Overall he was very courteous and professional. I would highly recommend him to anyone needing a new or repaired garage door.
- Ronald Favo
Willoughby, OH
My first experience with Precision was two years ago to replace a broken door spring. I was extremely impressed. They setup an appointment at my convenience. Their technician (Frank) was punctual and friendly, and I could tell he was also very knowledgeable and experienced. I agreed to have him do a complete overhaul and I'm glad I did. My old door and operator were in need of lubrication and with the new nylon rollers it really made the door much quieter. I recently called on Precision again to adjust the door because it got out of alignment. Again, they were responsive, courteous, and professional. And their technician (Jim) was friendly and knowledgeable. He quickly determined that the problem was a worn cable on one side, so he replaced BOTH sides to be safe. He also noticed that I had recently installed a new operator, so he took it upon himself to check that the auto-reverse feature was set properly. I was very satisfied and more so because this visit was free of charge -- completely covered by the lifetime guarantee I received from my earlier overhaul.
- James Bizily
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Starting with my call to your phone center to Matt your service technician I was very pleased with the experience.The garage door opener works great. Thanks again especially to Matt.
- Vincent / Paula Quercioli