Read what people are saying
about Precision Garage Door in:

Shaker Heights, OH

Precision Garage Door of Cleveland
has received 35 reviews, averaging 4.86 Stars:

Date: 10/26/2013

Garage Door Repair
Shaker Heights, OH

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Review:

Precision Door came through when no other company could!!! They were prompt, courteous and were able to meet a ridiculously short deadline. Anthony was highly knowledgeable and professional. He took great care of us from the start and made sure the work was done properly. They are my new go-to for any garage door repairs!

- Richard Pazol

A Response from: Jeffery Ware

We are glad to be of service to you Mr. Pazol. We are in a very good position, we have the opportunity to be heroes. Our technicians are the best. They are professional, courteous and very knowledgeable. More importantly, they are genuinely concerned about people. We are pleased Anthony was able to provide you a good experience. Please do not hesitate to call on us for future garage doors needs.

Service Provided:

Garage Door Repair

Product:

Garage Doors

Technician: Anthony Wise

Date: 10/01/2013

Broken Garage Door Spring Repair
Shaker Heights, OH

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Review:

Excellent service; Anthony was very pleasant and knowledgeable.

- Linda Poth

A Response from: Jeffery Ware

Thank you Mrs. Poth. Customer satisfaction is our goal.

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Technician: Anthony Wise

Date: 04/06/2012

Garage Door Repair
Shaker Heights, OH

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Review:

I have used Precision several times on both my own home and my rental property. The service has always been prompt and very professional. The service technicans are courteous and knowledgable. I know I can always count on Precision for excellent service.

- GLENN LOOMAN

A Response from: Jeffery Ware

Thank you for your feedback and also for continuing to allow us to service your garage doors. Our goal is 100% customer satisfaction so there is no reason for our customers to look elsewhere for service. Our technicians are certified and we strive to provide excellent customer service. Yes you can count on us.

Service Provided:

Garage Door Repair

Product:

Springs

Date: 04/14/2011

Garage Door Repair
Shaker Heights, OH

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Review:

My garage door didn't move, but I could hear the motor noise. So I searched the internet, and called this company because I put in the key words, "garage door service", "Shaker Heights". A guy came over on the same day saying I need to change this and that. I asked him if he can make it work and I will consider his suggestion later. He then became to be not as enthusiastic as he was before. The door didn't work again just three days after the repair. I had to call another company to get it done again.

- Sunny Sun

A Response from: Jeffery Ware

At Precision Door we put the safety of our customers first. From time to time this means that we will not repair a door if, after the repair, the door will continue to pose a hazard. Unfortunatly this customers door was in a very poor, and unsafe, condition. In spite of the danger to himself and his family he wanted only a partial "band aid" repair. He was informed at the time that the limited repair he wanted carried no warranty as it did not address the actual service issues with the door.In this case the customer was willing to ignore the Technicians advice resulting in additional service after only three days. We regret this situation occured but we will not jepordize the safety of our customers for the sake of a few dollars.