4.9 1 2 3 4 5 115 Reviews

From Chagrin Falls, OH Homeowners

Garage Door Repair in Chagrin Falls, OH - Page 4

Precision Garage Door

Same-day garage door repair in Chagrin Falls, OH, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Chagrin Falls, OH FREE Service Call With Garage Door Repair over $150

Serving Chagrin Falls, OH

Proudly serving the Chagrin Falls, OH community with same day service.

Service truck

Local Garage Door Repair in Chagrin Falls, OH

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Chagrin Falls, OH, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Chagrin Falls, OH homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Chagrin Falls and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Chagrin Falls, OH

Serving Chagrin Falls, OH

and surrounding communities

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What Customers are Saying

Summary based on the 115 most recent customer reviews

Customers consistently describe Precision Garage Door of Cleveland in Chagrin Falls as prompt, professional, and easy to work with. Reviews highlight fast scheduling, knowledgeable technicians, clear explanations, and repairs or installations that get garage doors working smoothly and reliably. Many customers also note courteous service, honest recommendations, and a no-pressure approach that makes the experience feel straightforward and trustworthy.

What Customers in Your Area Mention Most

Professionalism (48) Reviews repeatedly praise technicians as professional, courteous, respectful, and efficient in how they handle the work and interact with customers. Expertise (43) Customers often highlight strong technical knowledge, quick diagnosis, and clear explanations of the problem, options, and repair process. Communication (34) Reviewers value the clear explanations, helpful updates, and willingness to walk them through what was wrong and what was done. Speed (32) Many reviews emphasize that work was completed quickly, often in under an hour or with minimal downtime. Responsiveness (31) Customers frequently mention fast response times, same-day or next-day appointments, and technicians who call ahead or arrive promptly. Friendliness (30) Customers commonly describe the technicians as friendly, pleasant, accommodating, and easy to talk to. Service (24) Reviews point to a strong overall service experience, including helpful, attentive treatment and technicians who go beyond the basics to make sure customers are satisfied. Trustworthiness (18) Customers appreciate honest assessments, straightforward recommendations, and a low-pressure approach that feels fair and dependable. Product Quality (15) Reviewers often note that repairs and installations leave doors running smoothly, quietly, and like new, with quality parts and solid workmanship.

Recent Reviews from Chagrin Falls, OH

Tom Peters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Anthony was very knowledgeable. Great job. He was able to diagnose the problem very quickly. Thnak you Precision.

Anthony Wise

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Andrew Kenen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Thank you for your swift and professional action. I appreciate that you were prompt and took care of my problem with my door. I will recommend you to my neighbors.

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with Precision. It was a pleasure to meet you and I enjoyed our conversation. That is one of the reasons I enjoy what I do so much. Thank you for choosing Precision. Enjoy many years of trouble-free operation of your new garage door.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Nick Hahn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Bill was courteous, diligent and very effective in completing our door opener replacement. He is a good representative of your company. I will ask for him again for any future garage door needs.

Service: Broken Garage Door Spring Repair

Product: Springs

James Widrich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The installation went very well, and Bill was very inforamtive, we love are new door! THANK YOU. Jim Widrich

Service: Install Garage Doors

Product: Remotes / Keypad

James Widrich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We called for a service call, We were given the pros and cons about the old door and opener, in the long run it made more sense going with a new insulated door and new opener, your tech was great.It was not worth repairing sometheing 17 years old. Thank you Jim Widrich

Response from Jeffery Ware Business Owner

Thank you for reviewing us Mr. Widrich. We want to provide our customers with the best possible solution to their specific issue. We want to fix the problem right the first. In your case Eric assessed that replacement instead of repair was in your best interest. Thank you for choosing Precision.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Karen Mautz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was very pleased with Brad's professionalism and friendly attitude. He was great. I will recommend Precision to all.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Springs

Tom Peters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

BILL CALLED AHEAD OF TIME. HE WAS COURTEOUS AND PROFESSIONAL. BILL FINISHED THE WORK IN A TIMELY FASHION. WE ARE PLEASED WITH THE WORK DONE.

Service: Broken Garage Door Spring Repair

Product: Springs

Tom Peters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

BILL WAS PROMPT AND PLEASANT TO DEAL WITH. HE EXPLAINED EVERYTHING THAT WAS WRONG AND THE CORRECT FIX. i WILL RECOMMEND YOUR COMPANY TO MY FRIENDS AND FAMILY. THANKS!!!

Service: Broken Garage Door Spring Repair

LAUREN SONKIN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

VERY KIND AND PROFESSIONAL. HONORED THE WARRANTY AND SAVED ME FROM PAYING BUILDER TO COME OUT

Service: Broken Garage Door Spring Repair

Tom Peters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

COULD NOT HAVE ASKED FOR SUCH 'A1'. SERVICE FOR GETTING ME QUICK SERVICE WHEN I WAS STUCK INSIDE MY GARAGE. SERVICE THAT WAS DONE WITH EXOERTISE, COMPASSION AND VERY FRIENDLY TECHNICIANS

Service: Broken Garage Door Spring Repair

John Beebe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Seemed professional and experienced. Technician did very nice job and fast!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Beebe. Al is our most experienced technician. Our goal is to fix your garage door right the first time. Thank you using Precision.

Anthony Wise

Technician: Anthony Wise

Service: Garage Door Repair

Product: Rollers

Ray Janda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Just needed a new remote control. Mitch, did a complete check up of our Garage door. Since we just purchased our home Mitch explained the system to me. He did an excellent job and we are overall satisfied with your service. Ray Janda

Response from Jeffery Ware Business Owner

Thank you for taking time to review Mitch and your experience with Precision Door. We try to educate our customers about how a properly working garage door should work and sound. Obviously Mitch was able help you understand that. We really appreciate your business and wish you many years free of any garage door issues.

Service: Broken Garage Door Spring Repair

Product: Springs

nick szabo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Eric was top notch! Explained everything he was doing and worked quickly. Was in and out in an hour and my garage is like new again.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Szabo. Eric continues to grow as a technician. Please call on us again if the need arises.

Service: Broken Garage Door Spring Repair

Product: Springs

Tom Peters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Brad provided excellent service. Will definitely recommend Precision to my friends and family.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Springs

Paul Winberry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I gave you two stars not because of bad service, Al was professional and did his job well. I made one mistake and that was buying on the spot and not getting an estimate from a competitor, there was nothing wrong with the door when I called you. You may be the best in the business, but I suspect you are the most expensive. Al took 45 minutes to rebuild the door parts and I paid $800. I can't believe Al's time or your parts are worth that much money. I know good service is not cheap but should not be this expensive. You caught me on a bad day for me and good for you. I'm usually not that gullable and I really don't like to get taken and I feel I did. No recommendation for Precision.

Response from Jeffery Ware Business Owner

We are sorry you feel as if you somehow been taken advantage of Mr. Winberry. Our goal is to fix the right door the first time and for our customers to be 100% satisfied. I will not defend our prices, they are what they are. I can guarantee our parts are better than any others available and we stand behind ours. Hopefully, after many years of trouble-free garage door use your opinion of us will change.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Rollers

Rob Orben

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tom was prompt, professional and on top of his game. He took a look, saw the problem and had things in hand. I look forward to working with him again on any repairs that I need done.

Response from Jeffery Ware Business Owner

Thank you for taking time to review Tommy. It is very important to him personally and professionally. He is very conscientious and an extremely diligent employee. I am glad your experience was a pleasurable one.

Service: Broken Garage Door Spring Repair

Product: Springs

john zingales

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

came out last minute, I appreciated you fitting me in on such short notice. al did a great job, thanks

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Opener

Sheila Szymkowicz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Loved the confirmation email that told me my technician, as well as, providing his picture. Al was running ahead of schedule and called to see if he could come earlier. Al was very polite, shook my hand and introduced himself when he arrived. Al was honest, polite and finished the repair quickly. Al also checked and adjusted the door so it opened and closed completely. I have had 3 dIfferent technicians from your company and they have all been great. Keep up the high quality of service.

Al Fleming

Technician: Al Fleming

Service: Garage Door Repair

JOAN TIEFEL

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

MY STAR RATING WOULD HAVE BEEN A 1 INITIALLY BUT WOULD NOW BE A 5 TODAY! Initially I had 2 unpleasant experiences with Precision door. My husband and I were unhappy with the service and the attitudes of the service technicians. Our first experience with them which was about two years ago, ended with us spending a great deal more money than we anticipated on new cables, springs, door adjustments and the works. However we were told there was a lifetime warranty on both parts and labor. A few months later we had to call them back for a problem and when the serviceman came back, we were told this was a new problem and had no warranty. Needless to say we were extremely unhappy with the company and decided we would not call them again. A few days ago, we noticed our garage door was not closing all the way and was very crooked. We called another company who came out the same day and showed us frayed cables which needed to be replaced. The cost was $170.00. We were then told that the door would still not close in the manual position because Precision had installed the wrong springs for our door and it would be an additional $280.00 to replace those. I was not happy. I contacted Precision to insist they replace the springs and decided I would take them to small claims court if they would not stand by their claims. I was totally prepared for a lot of small talk and excuses. After being told a manager would contact me today, I was very surprised to actually have Jim call me early this morning to hear what I had to say. To my TOTAL surprise, he could not have been nicer. He accepted complete responsibility for the problem and had a serviceman over to my house within about an hour. The new service tech agreed that the wrong springs had been installed. He replaced the correct springs at no charge. I showed him the frayed cables along with my receipt for the new ones. About an hour later, I received a call once again from the manager Jim, who informed me that I will be reimbursed the entire $170.00 for the replacement cables. Needless to say, Precision has earned back my business and I will recommend them to anyone who asks for a reference in the future. I donâ??t know if they have a new owner or if they simply restructured the company, but whatever happened, they clearly understand that their reputation is essential to their success. Coupled with this understanding are the actions to back up their claims. It has been a long time since I have experienced such remarkable customer service with a perfectly pleasant and humble attitude. My sincere thanks to Jim and Tom the technician.

Service: Broken Garage Door Spring Repair

Mal Bank

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Al did a great job of repairing our garage door. He replaced all the moving parts and now my wife can lift the door with one hand. Al was very proffesional, explained why we were having so much trouble with the door and provided the expertise and parts so our door is safe and works like new. Thanks to Al and Precision Door Service

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Mark Chaffee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jeremiah did a great job for us. He is a hard worker who cares caress about the quality of the job and the needs of the customer. Good man!

Service: Install Garage Doors

Product: Garage Doors

Tom Peters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Al did a great job. Very skilled. Great workmanship. Yes Yes Yes. All new door. PERFECT

Al Fleming

Technician: Al Fleming

Service: Install Garage Doors

Fred Gage

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The job was done very professionally. I just thought the price was very high. Other than price a job well done.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Richard Van Dozier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I am very pleased with the service I received

Service: Broken Garage Door Spring Repair

Darren Klug

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The new doors look great and operate smoothly and quietly. Jeremiah was eager and able to answer all of our questions. We're looking forward to many years of trouble free service! Only minor detail: due to difference in wood trim, I do have a little paint touch up to take care of.

Service: Install Garage Doors

Product: Garage Doors

Ready to Experience 5-Star Service?

Join your Chagrin Falls neighbors and let our experts take care of your garage door.

Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125