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about Precision Garage Door in:
North Royalton Area, OH
Precision Garage Door of Clevelandhas received 741 reviews, averaging 4.94 Stars:
Strongsville, OH
Thank you for your feedback Mr. Shirey. We have two goals. To fix your door right the first time and for you to be 100% satisfied.
Strongsville, OH
Bill Adamini seemed to know his stuff, and seemed to take care to do the job right, and was very willing to answer questions. He was also friendly, as was the trainee that was with him. Sorry, I don't recall his name.
- RAYMOND PETERS
We appreciate your feedback Mr. Peters. We have two goals we try to accomplish. They are to "fix your door right the first time" and for our customer to be 100% satisfied.
Brecksville, OH
Matt was very personable, arrived when expected, and finished the job quickly.
- Beverly Kan
Thank you for your feedback Mrs. Kan. We do our best to provide professional and courteous service in a timely manner. Thank you for choosing Precision.
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Parma Heights, OH
Matt was really helpful and he even showed up about 45 minutes prior to my appointment time (a call was made to make sure it was alright) which was ok with me. The service was handled in a professional matter and my garage door now works great. Precision really stands by its word and I would recommend them. Thanks again!
- Jeff Vasicek
Thank you Mr. Vasicek. Customer is very important to us and we are glad you had a pleasurable experience with Matt. Please recommend to others.
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Strongsville, OH
Was impressed at how fast they came out to repair and had all the necessary parts to complete within a reasonable amount of time. Would recommend them.
- Pamela Kopack
Thank you for your feedback Mrs. Kopack. Please share your experience with Precision and Ryan in particular with others. We truly appreciate your business.
Strongsville, OH
Jason was very knowledgeable and efficient. He even programmed my Homelink in my car!
- Michelle Iglesias
Thank you taking time to review your experience with us. We are glad Jason was to solve your issues. Please share your experience with friends and family.
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Technician: Zoran Jovanovic
Independence, OH
Matt installed my door initially, and as back then, explained what he was going to do to correct the problem. They replaced the opener, flat out, because it didn't want to work. They stand behind their product which makes me so glad that I chose Precision. Also, when Jim Kouri was here yesterday, he was not afraid to admit that he wasn't sure why the door wouldn't respond. He called Brad Buzzelli, who had been here last time this happened to ask for assistance. I like how all the members of this company work as a team, and ask each other for assistance. Makes me confident that their concern is being sure the product works and the customer is happy! Keep up the good work fellas!
- Barb Evans
Thank you for your feedback Mrs. Evans. In order for us to provide our customers with the best service possible, which is our goal, we have to work as a unit. Fortunately, we have a great group of guys that enjoy what they do. We can stand behind our products because we they are the best available. Please share your experience with others. Thank you again.
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Strongsville, OH
Jim did a terrific job, my garage door broke over the weekend and I saw your add through Google, I saw that you were listed with the BBB and Angie's list so I called. The phone rep was very nice and was able to schedule a same day appointment with a call ahead. Jim arrived on time and explained the problem, suggested the repairs that needed and told me the price. Very happy with the service and now my garage door is good as new. Yvette Yaroshak
- Yvette Yaroshak
Thank you for your feedback Mrs. Yaroshak. We are pleased Jim was able to solve your garage door issues and also provide you with a good experience. Our goal is to "fix your door right the first time", so you never have to worry about again and for you to be 100% satisfied. Please share your experience with others.
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Independence, OH
The young man showed up at the time I was told he would be here, there was actually nothing wrong with my door. It seemed to be sluggish due to the extreme cold temps out lately. He did explain all of the components that make a garage door opener work and their function. Also what I should be aware of to know if there is a problem. Afterward, he made a few minor adjustments to the door and was on his way. I appreciate the explanations in terms I understand. All of my dealings with this company have had positive results!
- Barb Evans
Thank you for taking time to review your experience with Brad and Precision door. We stress to all of our technicians the importance of being totally honest with our customers. The weather can cause doors and openers to act a bit strange sometimes. Please call on us again if you experience any issues with your door. Please share you experience with friends and family.
Strongsville, OH
Very nice technician! Very informative and to the point. Will continue to use Precision Door for all my future garage door issues!!
- Crissy Catanzarite
Thank you for your feedback. We are fortunate to have A great group of guys to represent our company. Please continue to allow us to service your door. We appreciate your loyalty.
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Brecksville, OH
Ryan did a great job selling us the new door, and then installing the door as well. He is truly an asset to your company, and we will pass the word about Precision's high quality products and people. One detail left unattended is the manufacturer's statement that the door is insulated and qualifies for the renewed 10% tax credit passed with the recent Fiscal Cliff vote. Please mail/email that to us... thanks again
- Jim Kaiser
Thank for your feedback Mr. Kaiser. Our technicians are very professional and extremely knowledgeable about garage doors. Please do pass the word. I will retieive that information and get it to you. Thank you again for choosing Precision Door.
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Independence, OH
The young man came to my home, identified himself, found the problem with my door, showed me and explained everything in terms I understood, and fixed my door! We have had the new door for just under a year and I have nothing but good things to say about this company and it representatives. The young man was polite, and knowledgeable about his job. He also cleaned up everything when he was finished. All I had to do was put the vehicles back in the garage and close the door. I am very pleased and will recommend not only your company...but this tech as well to all my friends. Thank You!
- Barb Evans
Thank you for your feedback Mrs. Evans. Our goal is 100% customer satisfaction. Seems as if Provided just that. Thank for choosing Precision and by all means tell our friends and family about us.
North Royalton, OH
Garage door spring broke early on a cold winter's morning. I called at 7am, talked to a pleasant girl, and had a service tech at my door by 8:30am. Job completed in under 2 hours, buy a very nice, hard working, competent tech, Matt.
- John Farinelli
Thank you for your feedback. We value our customers time very much and want to provide the fastest and best service possible to you. Please share your experience with others.
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Broadview Heights, OH
I called to schedule a service appt. on a Sunday afternoon and Jim called to say he could arrive earlier than orginally scheduled on Monday morning which was perfect for our schedule. I showed him what the door was doing and he determined we needed a new opener. He also showed me that the sensors were installed improperly and now they are installed correctly. He was professional and courteous the whole time and completed the job in a timely fashion. I will recommend your company to anyone who needs help with garage doors and openers.
- Lori Skillman
Thank you for your feedback Mrs. Skillman. We truly value our customers time so it is important to arrive as soon as possible so you feel like a hostage. We provide very efficient and professional service to our customers.
North Royalton, OH
One of the springs on our double overhead garage door broke late in the morning, and I contacted Precision to see how quickly a repair could be performed. After arranging a convenient time for a same-day repair, their service technician, Brad Buzzelli, arrived as promised and quickly replaced the springs. Brad also inspected the door, adjusted the chain tension on our opener, tightened some loose hardware, oiled the bearings and provided me with a nice review of the work he performed. I was completely satisfied with the quality of service I received, and I will gladly recommend Precision to my family and friends.
- Larry Karbowiak
Thank you for taking time to review your experience with Precision and Brad. Brad is our lead tech and does an awesome job. Please tell others about Precision Door.
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Operations Manager: Brad Buzzelli
Broadview Heights, OH
Very helpful and instructional. Learned a great deal about my garage door system. Assisted with all my needs. Will call again if problems arise.
- Brad Stepver
Thank you for your feedback Mr Stepver. We want our technicians to educate our customers about how a garage door works. Our goal is to fix the door right the first time. Do not hesitate to call us for any future garage issues.
North Royalton, OH
My technician did a great job explaining everything in showing me my options and then doing the job. He was very professional and had a sense of humor. He even gave me good suggestions on how to care for my rebuild so it will last me for many more years. I am very satisified with the job he did.
- Gary Denish
Thank Mr. Denishh you for your feedback. We have two objectives, one is to fix the right the first time and the other is for our customer to be 100% satisfied. Bill is very competent and professional. Please sahre your experience with others.
Strongsville, OH
We came home from vacation to a broken spring on the garage door. I did a quick search online and liked what I read about Precision. Gave them a call that Monday morning and by 1 PM Anthony had the job done. He took the time to go over what needed to be done and made some suggestions which made sense. The door is now smooth as glass and I won
- Chris Coulter
Thank you for the feedback Mr. Coulter. We understand how important the reviews are to the growth of our business. We do our best to provide prompt and immediate service to our valued customers. We want our customers to be 100% satisfied.
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Strongsville, OH
Your technicians are great and courteous and seem to go out of their way to make the customer happy, which I appreciate. For some reason now, the garage door will not open unless you are right in front of it. It used to open from a couple hundred feet away and now I must be just a few feet away to get it to open. This is true regardless what remote we use. I would appreciate it if someone would get back to me and let me know why it works this way now. It is sort of annoying to have to be right in front of it now. Thanks!
- Mr Kutrubs
Thank you for your feedback. I hope that we solved the issue with your remotes.
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Brecksville, OH
Professional, friendly, and knowledgable about the product. Will call Preision again for future needs.
- John Neforos
We appreciate your feedback Mr. Neforos. That is exactly what we strive for. Thank you for using Precision Door
Independence, OH
The young man who installed our new opener was excellent. He listened. He made insighful observations. He made considerate recomendations,never pushing or putting on the old hard sell. He was a pleasure to deal with and you are fortuate to have such a fine person in your employ.
- Fred Cooper
Thank you for taking time to review your experience with Precision and Jim. We go to great measures to employ only quality people to become a part of our Precision family. Jim is outstanding and a pleasure for us also. Thank you for allowing us to service you garage door and hope that you enjoy years of trouble-free use. Please share your experience with others.
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Parma Heights, OH
When I called, I received prompt, pleasant support help and same day help from our tech man, Ryan Freeman. He resolved my problem with a smile and expertise. Also sharing with me suggestions as to long-term success of operation. Thank you very much.
- Ron Rogers
Thank you for reviewing your experience with Precision and Ryan. We do provide prompt, same day service in most cases. Our technicians are certified in all areas of garage door repair and are encouraged to provide the highest level of customer service. We are pleased your experience was a good one.
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North Royalton, OH
I was pleased with the results of the workmanship as performed by Bill Adamini. He patiently answered my many questions. Before he quoted any replacements and/or repairs, he would show me exactly what was wrong. Considering I did not expect so much work to be done to my garage doors, I was pleased that Precision's vans are completely out-fitted with everything needed for a "one-stop, one-time job. Bill also completed the job within the time estimate that he gave me. Thank You Precision!
- Larry Noble
Thank you taking time to review both Precision and Bill. In most cases we do have all of the parts to repair almost any garage door issue. Prompt, immediate service is very important to us. Our goal is 100% customer satisfaction. We encourage to tell others about your experience with Precision Door Service. Thank you again.
Strongsville, OH
we choose your company because we were assured same day service thank you for a job weel done
- Joe Lugert
Thank you Mr. Lugert for choosing Precision. In most cases we can provide same day service as advertised. I trust we were able to solve your problem and provide a high level of customer service. Our business is largely driven by referrals from satisfied customers, so if you could possibly share your experience with others it would really help us and Matt. Thank you again.
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Strongsville, OH
We wan to thank you so much for doing an excellent job in installing our new garage door and opener. You were so nice, prompt and efficient. We love,love, love our new garage door and opener. What a difference compared to what we had. We can't stop telling people how happy we are with you and our garage and opener!!! Thank you Matt.
- Micky&Dan
Thank you for your raving review Mr. and Mrs. Toth. That was an awesome testimonial about Matt's customer service skills. We will keep that card posted on our wall to remind our guys what we are trying to achieve. Thank you again and continue to tell others about your experience with us.
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North Royalton, OH
Jim and Anthony arrived on time, were very polite and engaging, and answered all of my questions thoroughly. They provided me an estimate for a brand new set of garage doors, with installation and openers, and were very professional and courteous during the visit.
- Tim Smith
Thank you for your feedback Mr. Smith. I trust Jim and Anthony were able to help you make a decision regarding your garage doors.
North Royalton, OH
I could not have been more pleased with my whole experience with your company. Customer service and my technician, Matt Petroff were fantastic!!!
- Lauri
Thank you for taking time to review your experience with Precision and Matt. We are pleased it was a fantastic one.
North Royalton, OH
One of the cables on my garage door broke on a Sunday. I was very pleased that there was no extra charge for sending a technician out on a Sunday.I also appreciated the email including a photo of the scheduled tech. Ryan was very professional. He phoned and asked if he could arrive early, which was great! He recommended a rebuild rather than just replacing the broken cable, and since my garage door hadn't been serviced since I bought it in 1997, I agreed. It was more than I had hoped to spend, but I liked the guarantee. The only thing that stopped me from giving your company 5 stars is that I wish I had been told about the coupon on your website that would have waived the cost of the service call since I was spending way more in excess of $100. Your company did honor the half off the service fee coupon I had from Angie's list, but excellent customer service would have been to suggest your own coupon since the rebuild was $650, way in excess of the $100 service the coupon required. Ryan did the work quickly and cleaned up afterwards. He was very friendly and courteous.
- Dorothy Lettus
Thank you for your feedback Mrs. Lettus. Same day service is one of the many things that separates us from other garage door service companies, along with a picture of the technician coming to your home. Our goal is 100% customer satisfaction and fixing your door right the first. We do apologize for you not being aware of our internet coupon but Ryan did the right thing by reducing your service call fee. Thank you for reviewing your experience, it will help make us better.
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Broadview Heights, OH
WOW! 24 hour service at no extra charge! That captured my attention in the Yellowbook. I also liked going on the internet to see the picture and bio on the serviceman coming out to my house late at night. I was not disappointed with the serviceman. The truck was marked well and he had identification on. Bill Adamini was very professional, knowledgeable, explained everything well so I could understand the problem. I had 6 options to pick from and Bill explained each one in detail. Bill went above and beyond the normal expectation of a sales/repair technician in performing his job. Because of my handicap, Bill offered to do several things for me (like going up the stairs for the detergent) which was extremely appreciated. I have already told several people about the fantastic service I received from Bill. Since my new garage door would take 3 days to come in, he came back the next day to replace several parts (spring and hardware) so that I could get my car out of the garage. Bill is very well trained and has a super personality!
- Suzanne Fechko
THANK YOU FOR YOUR FEEDBACK MRS. FECHKO. WE UNDERSTAND THE ANXIETY HOMEOWNERS MAY EXPERIENCE WHEN A TOTAL STRANGER COMES TO THEIR HOME, THAT IS WHY WE POST OUR TECHS PICTURES ON THE WEBSITE. WE DO OUR BEST TO EXUDE PROFESSIONALISM. BILL IS A VERY CONSCIENTIOUS YOUNG MAN SO I DOESN'T SURPRISE THAT HE WAS KIND TO YOU. PLEASE DO SHARE YOUR EXPERIENCE WITH PRECISION AND BILL WITH OTHERS. THANK YOU FOR USING PRECISION.
Independence, OH
Ryan is a very courteous technician. I will recommend Ryan to anyone who needs service on their garage door. He was also very neat and orderly in completing the job.
- Rose Ciuppa
We are glad your experience was a good one.
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(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Bill did a great job. Had the door working again in a short time. Checked everything, explained to me what he did and what happened to the door to cause the problem. I think he is a great door mechanic! Ron
- RONALD SHIREY