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about Precision Garage Door in:
North Royalton Area, OH
Precision Garage Door of Clevelandhas received 721 reviews, averaging 4.94 Stars:
Independence, OH
Thank you for taking time to review your experience with Precision and Jim. We go to great measures to employ only quality people to become a part of our Precision family. Jim is outstanding and a pleasure for us also. Thank you for allowing us to service you garage door and hope that you enjoy years of trouble-free use. Please share your experience with others.
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Parma Heights, OH
When I called, I received prompt, pleasant support help and same day help from our tech man, Ryan Freeman. He resolved my problem with a smile and expertise. Also sharing with me suggestions as to long-term success of operation. Thank you very much.
- Ron Rogers
Thank you for reviewing your experience with Precision and Ryan. We do provide prompt, same day service in most cases. Our technicians are certified in all areas of garage door repair and are encouraged to provide the highest level of customer service. We are pleased your experience was a good one.
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North Royalton, OH
I was pleased with the results of the workmanship as performed by Bill Adamini. He patiently answered my many questions. Before he quoted any replacements and/or repairs, he would show me exactly what was wrong. Considering I did not expect so much work to be done to my garage doors, I was pleased that Precision's vans are completely out-fitted with everything needed for a "one-stop, one-time job. Bill also completed the job within the time estimate that he gave me. Thank You Precision!
- Larry Noble
Thank you taking time to review both Precision and Bill. In most cases we do have all of the parts to repair almost any garage door issue. Prompt, immediate service is very important to us. Our goal is 100% customer satisfaction. We encourage to tell others about your experience with Precision Door Service. Thank you again.
Strongsville, OH
we choose your company because we were assured same day service thank you for a job weel done
- Joe Lugert
Thank you Mr. Lugert for choosing Precision. In most cases we can provide same day service as advertised. I trust we were able to solve your problem and provide a high level of customer service. Our business is largely driven by referrals from satisfied customers, so if you could possibly share your experience with others it would really help us and Matt. Thank you again.
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Strongsville, OH
We wan to thank you so much for doing an excellent job in installing our new garage door and opener. You were so nice, prompt and efficient. We love,love, love our new garage door and opener. What a difference compared to what we had. We can't stop telling people how happy we are with you and our garage and opener!!! Thank you Matt.
- Micky&Dan
Thank you for your raving review Mr. and Mrs. Toth. That was an awesome testimonial about Matt's customer service skills. We will keep that card posted on our wall to remind our guys what we are trying to achieve. Thank you again and continue to tell others about your experience with us.
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North Royalton, OH
Jim and Anthony arrived on time, were very polite and engaging, and answered all of my questions thoroughly. They provided me an estimate for a brand new set of garage doors, with installation and openers, and were very professional and courteous during the visit.
- Tim Smith
Thank you for your feedback Mr. Smith. I trust Jim and Anthony were able to help you make a decision regarding your garage doors.
North Royalton, OH
I could not have been more pleased with my whole experience with your company. Customer service and my technician, Matt Petroff were fantastic!!!
- Lauri
Thank you for taking time to review your experience with Precision and Matt. We are pleased it was a fantastic one.
North Royalton, OH
One of the cables on my garage door broke on a Sunday. I was very pleased that there was no extra charge for sending a technician out on a Sunday.I also appreciated the email including a photo of the scheduled tech. Ryan was very professional. He phoned and asked if he could arrive early, which was great! He recommended a rebuild rather than just replacing the broken cable, and since my garage door hadn't been serviced since I bought it in 1997, I agreed. It was more than I had hoped to spend, but I liked the guarantee. The only thing that stopped me from giving your company 5 stars is that I wish I had been told about the coupon on your website that would have waived the cost of the service call since I was spending way more in excess of $100. Your company did honor the half off the service fee coupon I had from Angie's list, but excellent customer service would have been to suggest your own coupon since the rebuild was $650, way in excess of the $100 service the coupon required. Ryan did the work quickly and cleaned up afterwards. He was very friendly and courteous.
- Dorothy Lettus
Thank you for your feedback Mrs. Lettus. Same day service is one of the many things that separates us from other garage door service companies, along with a picture of the technician coming to your home. Our goal is 100% customer satisfaction and fixing your door right the first. We do apologize for you not being aware of our internet coupon but Ryan did the right thing by reducing your service call fee. Thank you for reviewing your experience, it will help make us better.
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Broadview Heights, OH
WOW! 24 hour service at no extra charge! That captured my attention in the Yellowbook. I also liked going on the internet to see the picture and bio on the serviceman coming out to my house late at night. I was not disappointed with the serviceman. The truck was marked well and he had identification on. Bill Adamini was very professional, knowledgeable, explained everything well so I could understand the problem. I had 6 options to pick from and Bill explained each one in detail. Bill went above and beyond the normal expectation of a sales/repair technician in performing his job. Because of my handicap, Bill offered to do several things for me (like going up the stairs for the detergent) which was extremely appreciated. I have already told several people about the fantastic service I received from Bill. Since my new garage door would take 3 days to come in, he came back the next day to replace several parts (spring and hardware) so that I could get my car out of the garage. Bill is very well trained and has a super personality!
- Suzanne Fechko
THANK YOU FOR YOUR FEEDBACK MRS. FECHKO. WE UNDERSTAND THE ANXIETY HOMEOWNERS MAY EXPERIENCE WHEN A TOTAL STRANGER COMES TO THEIR HOME, THAT IS WHY WE POST OUR TECHS PICTURES ON THE WEBSITE. WE DO OUR BEST TO EXUDE PROFESSIONALISM. BILL IS A VERY CONSCIENTIOUS YOUNG MAN SO I DOESN'T SURPRISE THAT HE WAS KIND TO YOU. PLEASE DO SHARE YOUR EXPERIENCE WITH PRECISION AND BILL WITH OTHERS. THANK YOU FOR USING PRECISION.
Independence, OH
Ryan is a very courteous technician. I will recommend Ryan to anyone who needs service on their garage door. He was also very neat and orderly in completing the job.
- Rose Ciuppa
We are glad your experience was a good one.
Product:
Independence, OH
Ryan is a very courteous technician. I will recommend Ryan to anyone who needs service on their garage door. He was also very neat and orderly in completing the job.
- Rose Ciuppa
We are glad your experience was a good one.
Product:
Independence, OH
Beautiful new door. Professional installation. Spotless cleanup.
- DANIEL PETERS
Parma, OH
A second visit was needed because the door was still stopping partially closed or open. The first visit you replace most moving parts with your $850 overhaul. The second visit you diagnosed the electronics in the opener as causing the same symptoms as I originally reported before the overhaul. Anyway, all seems well now. But, it made me wonder if the overhaul was really necessary and maybe only the new Liftmaster unit would have fixed my original problem? Eric said the door itself was hard to move before the overhaul and that satisfied me. The new belt drive that Eric installed is so quiet compared to my old chain drive and I am very satisfied with that. Also the outside remote pad is very convenient for use by my family.
- Ronald Murach
Thank you for your feedback Mr. Murach. I apologize that it took us two visits to have your door and opener working properly. I can assure you after speaking to Eric that you did indeed have multiple issues at the time of service. I hope Eric explained that the opener and the door are two separate entities. Openers are only designed lift between 10-12 lbs. The issue with your opener was directly caused by the old, worn parts on your door. Now you have some peace of mind.
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Strongsville, OH
Excellent job and speedy. I anticipated an all day job and he repaired everything in less than 2 hours. Thank you Precision.
- Barb Kasper
Thank you for taking the time to review your experience with Brad. Our goal is 100% customer satisfaction and we want to fix your door right the first time. Brad is our lead tech and does an excellent job. Trust me, it is a pleasure doing business with you.
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Operations Manager: Brad Buzzelli
Parma, OH
Eric and his apprentice Jim were very professional and did a very good job replacing worn garage door parts in a very timely manner. The door now operates better than when it was new and is much quieter! I will recommend your Company to any of my family or acquaintances who may have garage door problems.
- Ronald Murach
Thank you for taking time to review Eric. We have two goals we want to accomplish at every call. One is 100% customer satisfaction, the other is fixing the door right the first time, so you don't have to worry about again. Please tell your friends and family about your experience with Precision Door. Thank you again.
Brecksville, OH
Bill did a great job of figuring out the problem and explaining what needed to be done to fix it. He was very friendly and finished the job up in a timely manner. He was there exactly on time and the door works great now. Would not hesitate to do business with precision again.
- William Bernardic
We really appreciate your business. Keys to our success are Promptness, professional and fixing the door the door right the first time. Please call if you have other garage door issue.
Parma, OH
I was very pleased with the service I received. Eric is a professional
- Thomas Wright
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Parma Heights, OH
Had a wonderful experience with Precision. I called 3 companies to get an estimate on a new door and Precision was the only one that came out on a Saturday and gave us an estimate. We had a new door in 3 days. Ryan was nice, friendly and explained what he would recommend but also stated it was up to us what we wanted. When Ryan came to install the door again was polite and friendly and did a great job! Our door looks great! I would recommend to family and friends.
- Nancy Olszewski
Thank you very much Ms. Olszewski. We do our best to provide prompt and courteous service. Ryan has just recently joined us at Precision and he is a welcome addition to our team. We are elated that you are completely satisfied and willing to recommend to others. Thank you.
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Brecksville, OH
I FIGURED IT WAS TIME FOR A SAFETY MAINTENANCE CHECK. AFTER TALKING TO BILL ADAMINI I PURCHASED THE LIFETIME WARRANTY PACKAGE TO SAVE ON FUTURE REPAIR COST. NOW I HAVE PEACE OF MIND. THANKS BILL!!!
- DAVID DOMDROWSKI
THANKS FOR YOUR FEEDBACK MR. DOMDROWSKI. OBVIOUSLY YOU SAW THE VALUE OF WHAT BILL OFFERED AND IT WAS A WISE DECISION TO OPT FOR THE LIFETIME WARRANTY. WE STAND BEHIND IT 100%. WE HAVE TWO GOALS, ONE IS TO SATISFY OUR CUSTOMERS 100% AND THE OTHER IS TO FIX THE DOOR RIGHT THE FIRST TIME. THANK FOR ALLOWING US DO DO THAT FOR YOU.
Parma, OH
I wanted to thank your company for the service they provided for us when we purchased a new garage door and also had it installed by one of your technicians. First let me say that when i first contacted Precision garage door for an estimate, they sent out a tech the very same day. Other companies were not willing to do that. Fortunately for me i was blessed with the technician you sent me. His name is Ryan. Ryan gave me the walk thru of all of his hard labor and knowledge of the products he installed. He has a very positive and respectful work ethic. He represented and promoted your company in a very positive manner. As we all know it is nice to have customer feedback from clients, your company is on the side of the customer. Thank you for your service and thank you for having a SUPER TECH like Ryan. Kudos for everybody. Great job. Sincerely Mike & Joann Lipcsey. We will reccommend your company to everyone.
- mike lipcsey
Mr. Lipcsey, Thank you for the opportunity to provided you service as well as the â??glowingâ?? commendation for Ryan. We strive to provide exactly the type of experience you had with Precision Door Service. It is very gratifying to know that our efforts are appreciated by our customers. Thank you again and may you have a GREAT day.
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North Royalton, OH
weekend appt & warranty,service was quick and on time.
- Charles Grau
Thank you your feedback Mr. Grau. We do our best to provide prompt and efficient service. Our goal is 100% customer satisfaction.
Broadview Heights, OH
Bill did a very good job on what needed to be fixed. My door works better that ever.
- Elaine Geringer
Middleburg Heights, OH
Al really enjoys his work, that explains why he is so good at it. He should get a raise. Thanks Al for a very good experience.
- Doris Steitz
Yes Al really enjoys his work. I am glad he was able to provide you a pleasurable experience.
Strongsville, OH
Mitch is very personable and most helpful. Service was prompt. I would recommend Precision Door.
- Eleanor Waite
Mitch is relatively new to the garage door business. We firmly believe he has the qualities to become one of our best techs. We are glad your experience was a good one. Our goal is 100% customer satisfaction.
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Independence, OH
Eric was great! He called before he stopped by, was right on time and very thorough. He explained the problem, explained the fix and was very professional. Thanks Eric!
- holly pollner
Thank you for your feedback Mrs. Pollner. I hope your experience was a pleasurable. Do not hesitate to call for future garages
Independence, OH
Matt performed the repair job efficiently. He arrived punctually, had all the necessary parts, and flawlessly performed the repair. The turn-around time from call to service was impressive. Matt explained the options and the repair process. I highly recommend Matt as a service technician.
- denis zaharija
Thank you for your feedback Mr. Zaharija. Obviously Matt was able to provide the kind of service to you that separates Precision from other garage door companies. Our technicians are prompt and reliable. Thank you for allowing us to serve you.
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Middleburg Heights, OH
Tom called to let me know he would be arriving soom and I appreciated the notice. He was polite, informative and professional. I had purchased and Angie
- Karen Weaver
Strongsville, OH
We were very satisfied with our service. The technician arrived in a timely manner and was very professional. We had to have the garage door opener replaced. We are extremely satisfied with the quality of the new opener.
- Anthony Famiano
Thank you for your feedback. We strive to provide 100% customer satisfaction. Brad receives high marks due to his professionalism quite frequently. I truly hope you enjoy your new garage door opener.
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Operations Manager: Brad Buzzelli
North Royalton, OH
My garage door was not working properly. The spring was broken and needed replaced. Brad was out within an hour of my call to have someone come out. Brad suggested the door hardware overhaul. He was very professional and friendly. I will not say Precision was the cheapest, but a lifetime warranty on all parts and labor is worth it. I would definitely recommend Precision and will call again if we have any problems.
- Rich Sobiech
Thank you for reviewing both Brad and Precision. We know the best way to repair a garage door, long term, is to rebuild it and we are guarantee it for life. Over time you will realize the true value of brad's recommendation. Thank you for being so frank with your feedback.
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Operations Manager: Brad Buzzelli
Strongsville, OH
I looked up garage door repair for 44136 and Precision Door came up. I called late Friday evening and Brad was able to come at noon on Saturday. He was friendly and efficient and replaced a piece of track, reset the springs and oiled the tracks along with straightening the door. The price was fair, plus there was a $15 discount on their website. I would highly recommend Brad and Precision Door.
- Susan Janke
Thank you for reviewing Precision and Brad. I am glad we were able to repair your door in a timely fashion. We encourage our technicians to provide the best possible solution to your problem. Brad is pretty amazing. He is very efficient and courteous. Thank for recommending Precision.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
The young man who installed our new opener was excellent. He listened. He made insighful observations. He made considerate recomendations,never pushing or putting on the old hard sell. He was a pleasure to deal with and you are fortuate to have such a fine person in your employ.
- Fred Cooper