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about Precision Garage Door in:
North Royalton Area, OH
Precision Garage Door of Clevelandhas received 741 reviews, averaging 4.94 Stars:
Independence, OH
We are glad your experience was a good one.
Product:
Independence, OH
Beautiful new door. Professional installation. Spotless cleanup.
- DANIEL PETERS
Parma, OH
A second visit was needed because the door was still stopping partially closed or open. The first visit you replace most moving parts with your $850 overhaul. The second visit you diagnosed the electronics in the opener as causing the same symptoms as I originally reported before the overhaul. Anyway, all seems well now. But, it made me wonder if the overhaul was really necessary and maybe only the new Liftmaster unit would have fixed my original problem? Eric said the door itself was hard to move before the overhaul and that satisfied me. The new belt drive that Eric installed is so quiet compared to my old chain drive and I am very satisfied with that. Also the outside remote pad is very convenient for use by my family.
- Ronald Murach
Thank you for your feedback Mr. Murach. I apologize that it took us two visits to have your door and opener working properly. I can assure you after speaking to Eric that you did indeed have multiple issues at the time of service. I hope Eric explained that the opener and the door are two separate entities. Openers are only designed lift between 10-12 lbs. The issue with your opener was directly caused by the old, worn parts on your door. Now you have some peace of mind.
Product:
Strongsville, OH
Excellent job and speedy. I anticipated an all day job and he repaired everything in less than 2 hours. Thank you Precision.
- Barb Kasper
Thank you for taking the time to review your experience with Brad. Our goal is 100% customer satisfaction and we want to fix your door right the first time. Brad is our lead tech and does an excellent job. Trust me, it is a pleasure doing business with you.
Service Provided:
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Operations Manager: Brad Buzzelli
Parma, OH
Eric and his apprentice Jim were very professional and did a very good job replacing worn garage door parts in a very timely manner. The door now operates better than when it was new and is much quieter! I will recommend your Company to any of my family or acquaintances who may have garage door problems.
- Ronald Murach
Thank you for taking time to review Eric. We have two goals we want to accomplish at every call. One is 100% customer satisfaction, the other is fixing the door right the first time, so you don't have to worry about again. Please tell your friends and family about your experience with Precision Door. Thank you again.
Brecksville, OH
Bill did a great job of figuring out the problem and explaining what needed to be done to fix it. He was very friendly and finished the job up in a timely manner. He was there exactly on time and the door works great now. Would not hesitate to do business with precision again.
- William Bernardic
We really appreciate your business. Keys to our success are Promptness, professional and fixing the door the door right the first time. Please call if you have other garage door issue.
Parma, OH
I was very pleased with the service I received. Eric is a professional
- Thomas Wright
Product:
Parma Heights, OH
Had a wonderful experience with Precision. I called 3 companies to get an estimate on a new door and Precision was the only one that came out on a Saturday and gave us an estimate. We had a new door in 3 days. Ryan was nice, friendly and explained what he would recommend but also stated it was up to us what we wanted. When Ryan came to install the door again was polite and friendly and did a great job! Our door looks great! I would recommend to family and friends.
- Nancy Olszewski
Thank you very much Ms. Olszewski. We do our best to provide prompt and courteous service. Ryan has just recently joined us at Precision and he is a welcome addition to our team. We are elated that you are completely satisfied and willing to recommend to others. Thank you.
Product:
Brecksville, OH
I FIGURED IT WAS TIME FOR A SAFETY MAINTENANCE CHECK. AFTER TALKING TO BILL ADAMINI I PURCHASED THE LIFETIME WARRANTY PACKAGE TO SAVE ON FUTURE REPAIR COST. NOW I HAVE PEACE OF MIND. THANKS BILL!!!
- DAVID DOMDROWSKI
THANKS FOR YOUR FEEDBACK MR. DOMDROWSKI. OBVIOUSLY YOU SAW THE VALUE OF WHAT BILL OFFERED AND IT WAS A WISE DECISION TO OPT FOR THE LIFETIME WARRANTY. WE STAND BEHIND IT 100%. WE HAVE TWO GOALS, ONE IS TO SATISFY OUR CUSTOMERS 100% AND THE OTHER IS TO FIX THE DOOR RIGHT THE FIRST TIME. THANK FOR ALLOWING US DO DO THAT FOR YOU.
Parma, OH
I wanted to thank your company for the service they provided for us when we purchased a new garage door and also had it installed by one of your technicians. First let me say that when i first contacted Precision garage door for an estimate, they sent out a tech the very same day. Other companies were not willing to do that. Fortunately for me i was blessed with the technician you sent me. His name is Ryan. Ryan gave me the walk thru of all of his hard labor and knowledge of the products he installed. He has a very positive and respectful work ethic. He represented and promoted your company in a very positive manner. As we all know it is nice to have customer feedback from clients, your company is on the side of the customer. Thank you for your service and thank you for having a SUPER TECH like Ryan. Kudos for everybody. Great job. Sincerely Mike & Joann Lipcsey. We will reccommend your company to everyone.
- mike lipcsey
Mr. Lipcsey, Thank you for the opportunity to provided you service as well as the â??glowingâ?? commendation for Ryan. We strive to provide exactly the type of experience you had with Precision Door Service. It is very gratifying to know that our efforts are appreciated by our customers. Thank you again and may you have a GREAT day.
Product:
North Royalton, OH
weekend appt & warranty,service was quick and on time.
- Charles Grau
Thank you your feedback Mr. Grau. We do our best to provide prompt and efficient service. Our goal is 100% customer satisfaction.
Broadview Heights, OH
Bill did a very good job on what needed to be fixed. My door works better that ever.
- Elaine Geringer
Middleburg Heights, OH
Al really enjoys his work, that explains why he is so good at it. He should get a raise. Thanks Al for a very good experience.
- Doris Steitz
Yes Al really enjoys his work. I am glad he was able to provide you a pleasurable experience.
Strongsville, OH
Mitch is very personable and most helpful. Service was prompt. I would recommend Precision Door.
- Eleanor Waite
Mitch is relatively new to the garage door business. We firmly believe he has the qualities to become one of our best techs. We are glad your experience was a good one. Our goal is 100% customer satisfaction.
Product:
Independence, OH
Eric was great! He called before he stopped by, was right on time and very thorough. He explained the problem, explained the fix and was very professional. Thanks Eric!
- holly pollner
Thank you for your feedback Mrs. Pollner. I hope your experience was a pleasurable. Do not hesitate to call for future garages
Independence, OH
Matt performed the repair job efficiently. He arrived punctually, had all the necessary parts, and flawlessly performed the repair. The turn-around time from call to service was impressive. Matt explained the options and the repair process. I highly recommend Matt as a service technician.
- denis zaharija
Thank you for your feedback Mr. Zaharija. Obviously Matt was able to provide the kind of service to you that separates Precision from other garage door companies. Our technicians are prompt and reliable. Thank you for allowing us to serve you.
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Middleburg Heights, OH
Tom called to let me know he would be arriving soom and I appreciated the notice. He was polite, informative and professional. I had purchased and Angie
- Karen Weaver
Strongsville, OH
We were very satisfied with our service. The technician arrived in a timely manner and was very professional. We had to have the garage door opener replaced. We are extremely satisfied with the quality of the new opener.
- Anthony Famiano
Thank you for your feedback. We strive to provide 100% customer satisfaction. Brad receives high marks due to his professionalism quite frequently. I truly hope you enjoy your new garage door opener.
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Operations Manager: Brad Buzzelli
North Royalton, OH
My garage door was not working properly. The spring was broken and needed replaced. Brad was out within an hour of my call to have someone come out. Brad suggested the door hardware overhaul. He was very professional and friendly. I will not say Precision was the cheapest, but a lifetime warranty on all parts and labor is worth it. I would definitely recommend Precision and will call again if we have any problems.
- Rich Sobiech
Thank you for reviewing both Brad and Precision. We know the best way to repair a garage door, long term, is to rebuild it and we are guarantee it for life. Over time you will realize the true value of brad's recommendation. Thank you for being so frank with your feedback.
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Operations Manager: Brad Buzzelli
Strongsville, OH
I looked up garage door repair for 44136 and Precision Door came up. I called late Friday evening and Brad was able to come at noon on Saturday. He was friendly and efficient and replaced a piece of track, reset the springs and oiled the tracks along with straightening the door. The price was fair, plus there was a $15 discount on their website. I would highly recommend Brad and Precision Door.
- Susan Janke
Thank you for reviewing Precision and Brad. I am glad we were able to repair your door in a timely fashion. We encourage our technicians to provide the best possible solution to your problem. Brad is pretty amazing. He is very efficient and courteous. Thank for recommending Precision.
Brook Park, OH
The technician Eric did an awesome job installing my brand new garage door opener. Thank you Precision Door.
- Kathy Jakupcik
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Technician: Al Fleming
Strongsville, OH
Brad is the very best service representative. He is courteous, prompt and detail oriented. If I were a business owner, I want to clone him and hire them all.
- Victor Carcioppolo
All I will say is WOW. That is really a good review. I am in agreement with you Mr. Carcioppolo, there are times I wish I could clone him. Obviously you had a pleasant experience with PDS. That is our goal, 100% customer satisfaction. If you know someone having garage door issues please have them call Precision. Thank you.
North Royalton, OH
I called your company regarding my need for a garage door repair and within about two hours I had a technician arrive at my home. Tom fully explained what needed to be done and the products used to service the repair needed. The work was done quickly and everything is now functioning properly again. Overall, I would not hesitate to recommend your company to anyone in need of your services.
- Donna Batig
Thank you for your feedback Mrs. Batig. One of our goals is to respond to each call within two to three hours, we understand how inconvenient it can when your garage does not work. I am glad we able to respond so rapidly and to repair the door. Tom is an asset to our company, he is very professional and thorough. We want you to be 100% satisfied.
Product:
Strongsville, OH
We decided to go ahead with Mitch's recommendation based on the warranty of the product. It cost a bit more but hopefully it will allow us to be worry free in future years with your lifetime guarantee. Mitch was great; easy to deal with and did the work quickly and was very clean and neat.
- Victor Kosik
Thank you for reviewing us. That is our goal, to offer our customers peace of mind. We stand behind our lifetime warranty 100%. We also encourage our technicians to be professional, courteous and neat. Mitch demonstrated the ability to be all of the above.
Product:
Broadview Heights, OH
Matt was very knowledgable and efficient. He did a great job replacing all the parts and motor. I am very pleased with his professionalism.
- Chuck Morrow
Product:
Broadview Heights, OH
Professional and personable technician. Great service. Thanks
- gary diehl
Broadview Heights, OH
The sevice we received was prompt and professional.
- George Ammar
Strongsville, OH
Brad was very knowledgeable and took the time to explain things. That was very much appreciated and rarely comes from someone providing a repair service. He was also on time, which was much appreciated.
- Michael Hofherr
Service Provided:
Product:
Operations Manager: Brad Buzzelli
North Royalton, OH
I was glad Precision was able to service my garage door on a Sunday. The torsion spring broke Saturday night and I didn't want to have to miss work on Monday. Tom arrived on time (after calling to say he was on his way!). He was very professional and explained all of my options. After I gave him the go-ahead he got right to work and completed the 'rebuild' in just over an hour. Other than the unexpected expense of the repair (a bit on the expensive side!) I had no complaints about the quality of the technician (Tom) or the work performed.
- David Vectirelis
Product:
Strongsville, OH
Great Job! Very personable.
- Cheryl HARRINGTON
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Ryan is a very courteous technician. I will recommend Ryan to anyone who needs service on their garage door. He was also very neat and orderly in completing the job.
- Rose Ciuppa