Garage Door Repair in North Royalton, OH - Page 23

Raymond Herzog

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt quickly diagnosed the problem (door did not open fully), did the necessary service, and re-programmed the control panel for the correct up-and-down travel. I am very satisfied with Matt's service and when I asked (curious) about the cause of the problem, Matt thoroughly explained what had happened. I feel confident that any problem, or even a suspected problem if something isn't operating just right,will be taken care of promptly and properly by Precision.

Karen Kircher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had my garage door repaired within an hour of calling! The repair person was professional, polite and extremely efficient. I think you get what you pay for, and in this case it was well worth the cost!

John Zone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ryan came out and diagnosed our problem and gave a a choice in correcting it. He was not hard sell and was very honest as to advantages of replacing vs repair.We opted for repair provided the cost of the motherboard is not prohibitive. He also reviewed the coupons we had and determined the best for us to use. Being on a retiree income, we really appreciated that! We have two garage doors and Ryan was out in December to replace the spring in the other one. Great technician. I wish I could be so confident in all service people and companies

Mark Andrus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very Happy with Ryan installing my new garage door. Ordered it 2 weeks ago - everything was on time and done right. Previously Al installed the new Liftmaster opener when I ordered the garage door. This is a first class operation - I would recommend Precision to anyone needing a garage door or opener. I am very satisfied. Mark.

Wayne Feuerstein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found the technician, ( Zoran ), to be very professional and informative, both in explaining the repair options, and the repairs that were performed. He gave me the exact costs prior to any work he would do; and the job was completed in a timely manner. He also gave me an explanation and demonstration of his work after it was completed.

Wallace Crawford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our installer, Matt, was very knowledgeable and did a great job. He called ahead to let us know he was available earlier than promised which was very convenient for us. Would highly recommend both him and your company.

Francine Kasayka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Hopefully has solved a problem that I have had for 6+ years. Impressed with the guarantee. And Zoran was very knowledgeable, polite, and reliable.

Dave Shea

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul was very professional and did a great job...Dave

Liz Snook

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Impressed by their website I called Precision to help me with my emergency situation, which was a half open garage door with my only car trapped in the garage. After calling for service, Bill Adamini arrived within 45 minutes, which was also impressive. He was highly professional and very nice, offering me competent help and assistance. He solved my immediate problem, which got my car out of the garage and the door closed. I now look forward to having him back in a few weeks to instal a new door and opener. Precision Door Service and Bill are just the best!!!

Dave Shea

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul was very professional and did a great job...

Gina Kempen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician Z provided excellent service as well as a friendly and informative manner. I called immediately after the door broke at 3pm and Z was here in less than 30 minutes. I couldn't have been more pleased by the service performed and Z's friendly nature! Thank you very much! Yes, a definite 5 stars!

Chris Graor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill Adamini was professional, competent, and courteous. He listened, quickly diagnosed, and described recommendations with rationale. He gave information before and after the repair and was very efficient. We appreciate his good work.

Tom Krakowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was good finished job timley manner,Did not like how they handled my billing, ran my credit card with both payments, never got a call back concerning this issue,tech got 5stars, company 2 stars

LAURA CRAVENS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was prompt as always. So glad that I chose this company over 10 years ago. Have always been treated with courtesy no matter how minor the problem was. Everyone still marvels at how super quiet my garage door sounds opening & closing.

Kim Hollett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Google comes through again! My garage door failed me on the second coldest night of 2014. Precision answered their phone promptly with a live person no less! I was considered an emergency because my car was stuck inside. They arrived within the hour and Al was done and gone within 45 minutes. Considering the original unit was 15 years old, the replacement (cost and warranty) were well worth it. Excellent.

Lucia Janoch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our current garage door opener was 20+ years old and chose to fail today Monday March 3, 2014 as I was leaving for work. It closed down to about 2 feet from the ground and would not move up or down. I could not get the pull chain release to work so I could close it the rest of the way. I selected Precision based on their A rating on Angie's List and their proximity to my home. I was pleasantly surprised to get a same day service call appointment between 2 and 5. I got a call back that based on the technician having a call in Brecksville at noon my call was moved up to 1:00. Even better, Bill called me at 12:10 and asked if he could arrive earlier, which was fine because I work in Brecksville. Bill was at the house when I arrived and proceeded to diagnose the problem. The large gear that moves the chain to lift the door was stripped. Bad news the opener was so old that it did not have the safety sensor that is required by code and he was prohibited from repairing the gear. We had to get a new opener. Bill showed me the models available with the full installation price including tax. I selected the base model LiftMaster .5 hp belt drive and Bill got to work installing it. He was finished just before 2:00 PM so I missed minimal time from work. He was very professional and courteous. Bill even set up the HomeLink transmitter in my car before he left. Overall this was a very good experience.

Nora Zimmerman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I will recommend Precision to anyone who needs this kind of service. I could not be more satisfied. Ryan Freeman is a valuable asset to your company. Thank You.

Jim Gillan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Explained the problem, 13 yr. old door opener, the winter has not been kind. Trolley, motor and rails getting very tired. Matt explained the problem and we decided to replace rather than worry whether it would open this time. He was very knowledgeable, efficient, friendly and did a great job overall.

Ronald Pehotsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill Adamini is a very courteous, knowledgeable and friendly technician. He replaced my old Liftmaster (21 years old) with a new belt driven unit, and did it in less than an hour. I could not have been more pleased with the service he provided. I hesitated giving a five star rating because I thought the price was a little steep, but thought that would be unfair to Bill. He deserved five stars. Nice going, Bill.

Harry Ezzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time I have called Precision and have been completely satisfied both times. Serviceman, Matt, arrived on a Sunday within 2 hours of my call. The work was done very efficiently and at a fair price. I would highly recommend Precision!

Janet Barnhart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I just took a chance today in the Yellow Pages when my spring broke. I was never pressured, but ended up taking care of all my issues on my garage door and opener. Zoran was great and professional and answered all my questions. Did a great job and I would recommend them to friends and family.

Raymond Herzog

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brad Buzzelli assisted Bill Adamini because Bill had not installed an 8500 opener before. Brad and Bill did a good job installing the opener and a new door. I rate Precision with four stars because of poor "communication" between Precision and the customer. I did not get quotes from any other door/opener companies because I was impressed with your web site and you had a good review (although customers noted that are more expensive) on Angie's List. I bought a new opener (8500) and a door. The communication problems: (1) Paul quoted the job, but it was 48 hours until I received the email quote confirmation. (2) It took seven days for Precision to get a delivery schedule from your supplier. (3) When Bill arrived to install the opener and door, he discovered that Paul had not measured correctly and, thus, after Bill's new measurements, a different opener had to be ordered (the 3595). (4) One week later, Precision tells me that neither the 3595 nor its new replacement (8587) are available.This required yet another (the third time) opener to be ordered (the 8500), with the price going up with each new opener. Additional comments: (a)Your technicians should know more than just three opener models. Only after looking at Liftmaster's website and talking with Liftmaster Customer Service did I learn that my situation of limited ceiling area for a belt or chain drive might have had an alternative solution (splice a belt or tilt the rail). I had wanted a belt drive. (b) Upon completing the job, Bill provided me with an owners manual for the opener, but no manual for the door. I had to call Precision to request a manual for the door. Bill, a week later, brought me a door manual from another job. The manual was dirty (as though it had been on a muddy floor). (c) After installing the opener and door, Bill returned to correct a slight problem with door weather stripping. No major problem, but another "Gosh, it didn't go right the first time." PS. Although I initially wanted a belt drive, I am pleased with the 8500 (even though I don't need all the high-tech features). I should note that Paul had suggested the 8500, but at that time, I did not want to pay more for the 8500 and all of its high-tech features which I did not (do not) want.

Pat & jennifer Chaloux

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional and courteous. He went above and beyond expectations.

Lisa & Rich Miranda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician Zoran was excellent. He arrived ahead of schedule which we really appreciated. He explained what he was doing to do to repair our door and also gave advice on some preventive maintenance.

Dan Foust

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks to Precision Door for handling our garage repair in the most professional way possible. Our spring and cable broke after normal business hours. I called the 800# listed on the website and received a next day appointment. Our technician, Bill, called the following morning (in advance of the scheduled afternoon appointment) and was able to fit me in earlier than expected due to a cancellation. He was very knowledgeable and walked me through all of my options without any high-pressure sales pitch. I appreciate his professionalism, along with his great attitude - THANK YOU!

Carol Schenkelberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Al Fleming, Precision Door Technician installed a new garage system since my old system was not functioning. Al discussed the work he was going to do and also informed me of the price. Al was very polite and performed his job well. Today, two technicians arrived to dislodge door from ground since it was frozen. Thanks to the two of you for your help this a.m. Carol Schenkelberg

Larry Ockuly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt was a very friendly and knowledgeable young man. He did a wonderful job repairing our garage door in a very professional and quick way. He explained the complete package and warranty. I will recommend your tech, and company for further business.

Cheryl Ardelean

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zoran just left and everything went very well. He was very polite and informative. He did a great job even in sub zero weather. He was out there for 2 hours. I was impressed with his work ethic. Thanks so much Zoran

Linda Metz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill was very professional, explained everything to my satisfaction and understanding level. Prompt, easy to talk to and thorough, when he came out today to replace our door opener. He checked all aspects of our garage door and also discovered that the wire that travels in the tracks to pull the door up and down was getting frayed / worn out, so we replaced that also - saved us from having that break next! Very pleased with his service, and he represents your company very well! Note - I'm not sure whether the new opener is the Liftmaster belt or gear drive type - it's the 3/4 horsepower better model.

Jim Birk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very satisfied with the service provided by Precision Door. I can easily understand why so many people rate them so highly. Zoran was outstanding.