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Read what people are saying
about Precision Garage Door in:

Greater Cleveland Area, OH

Precision Garage Door of Cleveland
has received 1443 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On Monday November 14, 2012 I was referred by a friend to have your company make repairs on my garage. I called and I was informed a Service Technnician would respond between the hours of 2-4pm. Within minutes of speaking with your service representative, I received a call from Jeffery Ware. Mr. Ware stated he was in the area and could be at my residence within the hour. He arrived within the hour, I explained what issue I was having with my garage and Mr. Ware inspected the area and informed me of a cable problem. Upon explaining what needed to be done and cost, Mr. Ware proceeded to fix my garage and I could not be more satisfied with the work performed! I thanked Mr. Ware for his response and resolution to my problem. I would recommend Precision to my family and friends.

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A Response from: Jeffery Ware

Thank you for being a man of integrity. It truly was a my pleasure to meet you Officer Adams. Do not hesitate to call us for any future garage doors needs.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Appreciate the quick service!

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A Response from: Jeffery Ware

Thank you for your feedback. Fast, immediate response is one of the many things that separates us from our competitors.

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bill and his colleague(Anthony) were very professional and helpful. They took the time to explain the issues and options. Thank you!!!

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A Response from: Jeffery Ware

Thank for reviewing your experience with Precision Door Service. I trust you are 100% satisfied.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bill was able to come earlier then the scheduled appointment was original set, which worked out Great... gave an estimated time of completion that it would take and finished 10 minutes ahead of that time, explained what he was doing as he did it, and he reinforced the track on the garage door to make it more stable. The plan is to tell my friends about my situation and to recommend "Bill from Precision Door Service" as the guy to call if they ever need anything repaired on their garge door. Oh for this job Bill should really get a bigger commission.

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A Response from: Jeffery Ware

Thank you for reviewing your experience with Precision and Bill in particular. We value our customers time as we've all been in situations where we are held hostage by a service contractor and they arrive late. Bill is an excellent representative of Precision Door and we continue to encourage him. Hopefully he will be a part of our team for years to come. Please share your experience with friends and family.

Bill Adamini Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

we are very satisfied with the work the technician performed..he was knowledgable and friendly and the door works much better. my only complaint is that the technician was a no show for our first appt and we weren't notified that he wasn't coming til we called to check why no one came. i understand things come up and there are emergencies (our wasn't) but a phone would have been nice to inform us and to reschedule the job.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Czerwony, that information is will help us improve our ability to better serve our customers needs. I agree that a simple phone call would made a world of difference. Please give us the opportunity to provide a higher of customer service if the need arises

Brad Buzzelli Service Provided:
Garage Door Repair

Product:
Springs

Operations Manager: Brad Buzzelli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for the quick response. Matt educated me and explained the options available. I

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A Response from: Jeffery Ware

Thank you for taking time to write a testimonial. Matty does a good job of explaining everything in detail to his customers. Glad we were able to solve your problem.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bill did an excellant job and everything works perfectly. He did the job in a very timely and professional manner. I would not hesitate to use Bill or your company myself or reccomend them to anyone else. Thank You

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A Response from: Jeffery Ware

Thank you for your feedback Mr Hahn. It is very important to the success of our business to always be efficient and professional. Our goal is 100% customer satisfaction every time. Please recommend Precision to friends and loved ones. Thanks for choosing Precision Door Service.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al came to do the look at the job and to give me an estimate.(Bill did the actual installation which is on a different review). The time for his arrival was to be between 2 and 4 and he showed up at 2:05, which saved me a lot of time. He was very courteus and professional and gave a complete and accurate estimate for cost and installation ( you were able to install a day earlier which was great). I would reccomend him to anyone.

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A Response from: Jeffery Ware

Thank you again Mr. Hahn for taking the time to review your experience with our technicians. Al is a true professional. We value our customers time, so promptness is key to our success. Thank you for reviewing us not just once, but two times. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We recently had the good fortune to have one of your service technicians come to our house in response to a problem we encountered with the Precision Garage Door controller installed several months ago. Bill Adamini performed in a most admirable manner and was able to diagnose and repair the problem in a reasonable amount of time. Bill was pleasant, attentive to our need and willing to spend the time needed without showing event a hint of frustration (which is more that I could say for myself). I am delighted to recommend this young man to anyone needing a reference for your service.

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A Response from: Jeffery Ware

Thank you for reviewing your experience with Precision and Bill. Our technicians are trained to relieve the frustration and anxiety a homeowner may experience when something breaks in their home. Please do recommend Bill and Precision to others.

Bill Adamini Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ryan was great. Very knowledgeable and timely.

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A Response from: Jeffery Ware

Thank you for reviewing Precision and Ryan. Our goal is 100% customer satisfaction. Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job!!! Thanks Jim

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jim was very courteous and Explained job very well.

-

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technicians were friendly and pleasant to talk to.

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A Response from: Jeffery Ware

Thank you for your feedback and for choosing Precision. We hope that you enjoy many years of problem free garage operation.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bill is a good worker and an excellent problem solver

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Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great people and service.

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Bill Adamini Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job! My garage doors were making a great deal of noise and I was not sure if I needed to replace or what. Precision came out and evaluated the problems and did the necessary maintenence and now the doors are really quiet. They also gave me the age of the doors and the age and quality of the openers and what changes and maintenece I might want to consider in the future. They were very professional and thank you for the quiet.

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A Response from: Jeffery Ware

Thank you for reviewing your experience with Precision and Brad in particular. Our goal is 100% customer satisfaction. Our business is largely driven by happy customers, who tell others about us. Thank you for using Precision

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service!!

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A Response from: Jeffery Ware

Thank you for using Precision Door. Please share your experience with friends and family

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brad did a beautiful job. He rebuilt our garage door. We had been worried that the door could fall on our car because the opener was rattling and appeared loose at the wall. He also showed us the rusted plates at the bottom, which of course he replaced in the process of rebuilding. Thank you Brad, it was a pleasure having you do the work and show us what was happening. We will certainly call Precision should we need any future work.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Benson. Our goal is to repair the door right the first time and for our customers to be 100% satisfied. We accomplish this by educating our customers about how a properly functioning door is supposed to work. We inspect all the moving parts to insure they are safe. We want you to have peace of mind that your garage door will work perfectly every time you use it. We know the best way to fix a garage door is to rebuild it and it will work perfectly. We want to thank you for allowing us to service your garage door. Please do tell others about Precision Door.

Brad Buzzelli Service Provided:
Garage Door Repair

Product:
Rollers

Operations Manager: Brad Buzzelli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brad was prompt, courteous and took the time to explain the repair work that needed to be done.

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Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Operations Manager: Brad Buzzelli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

These guys are great! On time and reliable. Our garage door works better than it ever has. I would definitely call again but probably won't need to since they did the job right the first time.

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Anthony Wise Service Provided:
Garage Door Opener Install

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My husband and I were completely satisfied with our service and are extremely happy with our new garage door opener system. Bill was the utmost professional. I will recommend your company to my family and friends.

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Bill Adamini Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I WAS EXTREMELY HAPPY WITH THE SERVICE FROM JEFFERY ON THE PHONE AND OUR TECHNICIAN JIM. BOTH WERE VERY HELPFUL AND FRIENDLY. THE CUSTOMER SERVICE FROM CORPORATE WAS HORRIBLE AND I WAS VERY FRUSTRATED PRIOR TO SPEAKING WITH JEFFERY. I WAS VERY PLEASANTLY SURPRISED BY THE GREAT SERVICE THE FRANCHISE.

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A Response from: Jeffery Ware

THANK YOU FOR YOUR FEEDBACK MS. RUFFNER. WE APOLOGIZE FOR YOUR FRUSTRATION WITH CORPORATE. THIS GIVES US THE OPPORTUNITY TO IMPROVE IN THAT AREA. FORTUNATELY WE WERE ABLE TO PICK THE BALL UP AND SHOW YOU HOW WE CONDUCT BUSINESS. IT WAS A PLEASURE SPEAKING TO YOU ON THE PHONE AND HOPE THAT YOU CONTINUE TO CALL ON US FOR YOUR GARAGE DOOR NEEDS.

Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

TIMELY, COMPETENT RESPONSE TO MY NEEDS. THANK YOU JIM.

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A Response from: Jeffery Ware

THANK YOU FOR REVIEWING YOUR EXPERIENCE WITH PRECISION DOOR SERVICE. ALL OF OUR TECHNICIANS ARE TRAINED AND CERTIFIED TO DIAGNOSE ANY GARAGE DOOR ISSUE AND WE PRIDE OURSELVES ON QUICK RESPONSE TIME. THANK YOU FOR CHOOSING PRECISION.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I HAD TO SEND YOU THIS FOLLOW-UP COMMENT ABOUT MATT'S SECOND VISIT TO HELP ME CONNECT THE HOMELINK BUTTON IN MY CAR. MATT CAME OUT SATURDAY MORNING AND SPENT 45 MINUTES ATTEMPTING TO GET EVERYTHING WORKING. UNFORTUNATELY IT DID NOT WORK. MATT SAID HE WOULD INVESTIGATE AND GET BACK TO ME WITH AN ANSWER. I REALLY APPRECIATED THE EXTRA EFFORT MATT PUT INTO THIS PROBLEM. HE IS A VERY CONSCIENTIOUS EMPLOYEE. MATT IS A KEPPER.

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A Response from: Jeffery Ware

MY ONLY RESPONSE IS WOW!!!

Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent job!!! I will definitely recommend to others.

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A Response from: Jeffery Ware

Thank you for choosing Precision Door Service. Our goal is 100% customer service.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt provided a completely professional installation of my new Liftmaster door opener. Even though he had other appointments, he took time to make certain I understood all the features that were not on my old unit. Matt presented a very attitude and made me feel confident that I made the right decision in purchasing the new equipment. Thank you Matt.

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A Response from: Jeffery Ware

Thank you for your feedback. We are glad your experience was a good one. Matt is an excellent representative of company. We strive to provide the best customer service possible, which includes spending as much time our customer that is necessary to help them completely understand the proper function of their garage door and opener. Thank you for choosing Precision.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found your company on line and was especially drawn to your same day service. Your technician showed up early*****was very polite and made me feel confident in his ability to do the job right from the get go. The Garage door springs were replaced as one was broken. The job was done with great attention to detail. He made sure every thing was running smoothly and even fixed the door handle that was loose. I would highly reccomend your company to any one.

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Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Both Matt and trainee Jim were great!!! Both were an amazing representation of your company. Explained everything before and after work was completed

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A Response from: Jeffery Ware

Thank you you feedback Mr. Estep. Very encouraging coming from a customer. Lets me know my guys are doing a good job. Please call on us again for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professional in every sense of the word. Concern for the repair in every detail by extremely competent service people like Brad and Bill. Qualioty in every step, in each poduct and concern for the customer is the hallmark of Precision. Would highly recco this band of competents to one and all without reservation. ................... Drt. A. J. Sumodi

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A Response from: Jeffery Ware

We really appreciate your feedback Mr. Sumodi. We take great pride in our technicians ability to diagnose and repair any garage door issue. Our employees believe in 100% customer satisfaction and fixing the door right the first time. Thank you for recommending to others.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used Precision before and found them to be fair and honest. Ryan took care of us on that visit. Today, our garage door would not open, Bill was the tech who came to take care of us. He found that our pulley system was broken and unsafe. He replaced the pulleys and installed safety hardware. Then he found that our door would not work, due the fact that the motor was burned out (probably from my wife trying to open the stuck door). We just couldn't afford to install a brand new opener at this time and we were resigned that we would have to manually open and close our garage door. Not a pleasant option with Cleveland winter just around the corner. Bill said don't give up yet, he went to his truck and found a replacement part from an opener he had removed from another job earlier in the day. He was able to get the opener working. He also reprogrammed our remote. The door opens and closes perfectly and I now have the peace of mind knowing that the entire system is safe. My wife was so pleased with the effort that Bill went to to make sure our issues were taken care and at a price we could afford, she give him a couple slices of chocolate cake. When the time comes to replace our 20+ year old opener we will be calling Precision Door again. Thank you very much for your hard work Bill !!!

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Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technician: Bill Adamini
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Greater Cleveland Area

(216) 273-6733

(216) 273-6733
North Olmsted Area

(440) 297-2728

(440) 297-2728
North Royalton Area

(440) 628-4471

(440) 628-4471
Solon Area

(440) 337-4753

(440) 337-4753
Lorain County

(440) 328-8043

(440) 328-8043
Lake County

(440) 220-4415

(440) 220-4415
Beachwood Area

(440) 389-4446

(440) 389-4446
Geauga County

(440) 220-4415

(440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125