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Read what people are saying
about Precision Garage Door in:

Greater Cleveland Area, OH

Precision Garage Door of Cleveland
has received 1443 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have an old garage door which we were able to save. I went with Precision because a friend, Sue Hanley, is a neighbor of owner and trusted/recommended the service. I was amazed how quickly service was scheduled and performed. I also was impressed with Technician Ryan Freeman's skill level, promptness, patience and professionalism. I felt the bill was higher than expected compared to work other friends have had done, but I like lifetime warranty and fact Ryan didn't try to oversell me. Worked with what we could save. Five star all the way.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Slimak. We try our best to provide prompt and professional service. Our goal is to "fix your door right the first time", so you don't have to worry about it again. We may be more costly than some of the others but we are well worth it. We stand behind everything we do. Thank for giving us the opportunity to service your door.

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision because friend, Sue Hanley, recommended the company because she knows and trusts owner Jim Boland. I called after 5 pm on a Thurs, worried this might not be fixable by wkend, but then discovered no extra fees for wkend service, but a wonderful, informed, skilled technician Ryan Freeman came on Fri afternoon and installed new products on a very cold day. My system was very old but he didn't push new parts and allowed me to make decisions. He patiently showed me new features and everything works great and we saved the old door itself. Like other reviews on line, I felt service is expensive, but hard to complain w a lifetime warranty and prompt, curitious, efficient service. Certainly a 5-star rated company in my estimation.

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A Response from: Jeffery Ware

Thank you for your feedback. We hope it was an enjoyable one.

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dear Precision, I have to let you know how pleased my husband and I were with your company and technician today. It is a saturday morning and the garage cable was broken so we were unable to open the garage. I called Action Doors,who has serviced us before, and they wanted $105.00 for the first 15 minutes. I decided to call Precision and give your company a try. I'm glad I did, you were 1/2 the price,knowledgable, and polite. The tech. offered to fix just the cable but showed us what was going wrong with the doors and informed us of the proper fix to do. We did not want anymore trouble so we put in a new garage door opener. The tech worked very hard and put the new system up and even swept our garage floor. Thank you Jim for your nice service. The Hanley's

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A Response from: Jeffery Ware

Thank you Mrs. Hanley. We are glad to hear that your experience was good. That is one of our goals, for you to 100% satisfied with the service we provide. We appreciate your business

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I just wanted to let you know your technician Anthony did a great job on a very cold day. Thanks.

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A Response from: Jeffery Ware

Thank you for taking the time to review your experience with Precision and Anthony. Anthony is very conscientious and a very hard worker. The colder it is the better.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was quick to diagnose the problem with our opener. He presented his diagnosis to our home warranty company allowing us to receive reimbursement for the cost of the repair. We chose to apply this reimbursement toward the purchase of a new opener. The installation was done quickly and neatly. We received instructions on the use of the opener. The technician was very polite and knowledgeable.

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with both Bill and Precision. We do our best to provide prompt, courteous and expert service to all of our customers. Please share your experience with others.

Bill Adamini Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Better double check my answers! I'm not sure The technician was very personable and polite. He explained what the problem was and gave me a few options that would solve the situation. He worked diligently and the job was completed in a timely manner. He encouraged me to call if I any questions or problems. I would highly recommend this company to friends and relatives. Thanks!

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Al and Precision. We strive to provide the best customer service possible to all of our customers. Thank you choosing Precision.

Al Fleming Service Provided:
Garage Door Opener Install

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was pleased with the propmpt an courteous service that Ryan provided. It was great to be provided service on the day I called, a Saturday. He called and asked if he could come a few minutes before his scheduled time -- great service.

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A Response from: Jeffery Ware

Than you for your feedback. We are glad your experience was a good one. Please call on us for any of your garage door meeds.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I needed a reapir on a broken spring asap. I called Precision and they were at my house a few hours later. Anthony did a great job and was finished within an hour. Anthony was professional and courteous and I will definitely call Precision again. The service is excellent.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Mettler. We are pleased your experience was good. We pride ourselves on same day service. Our goal is 100% customer satisfaction. Our technicians have to be professional and courteous because that is what drives our business. Please share your experience with others.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sievers had installed and serviced the door, and I called them. My wife wanted to call you. I got to a voice mail at Sievers, and after 3 hrs. with no reply, I called you after 4 00 PM to make an appointment. and was surprised when it was done within 2 hours. Bill said we'd need springs soon; the Family Chief said we'd wait until then. Everything went well and quickly. Wm. Mast

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Mast. Our quick response time is one of many things that separate us from other garage door companies.

Bill Adamini Service Provided:
Garage Door Repair

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service tech (Anthony) was on time, friendly, and professional. It was the first time I have used your company

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A Response from: Jeffery Ware

Thank you for taking the time to review your experience with Precision. Please do not hesitate to call on us again.

Service Provided:
Garage Door Opener Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision for its quick service and employee background check. When Matt arrived at my house (at the time I was told he would), he easily and accurately diagnosed the problem with my door, fixed it quickly, and even had a remote for me to replace my broken one. I was extremely pleased with his service and will highly recommend Matt and Precision to family and friends.

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A Response from: Jeffery Ware

Thank you for your feedback. We strive for 100% customer satisfaction. Please do recommend us to friends and family.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional and thorough. Thanks for quick service.

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A Response from: Jeffery Ware

Thank you for your feedback. We always put the customer first.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt and courteous service. Scheduled appointment for next day and on Saturday. The springs work well and the tech took time to check operation of the door before leaving.

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A Response from: Jeffery Ware

Thank you for taking the time to review your experience with Precision and Jim,your tech. We pride ourselves on prompt and courteous service. It is one of the many things that separate us from our competitors. Thank yu for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

After I suddenly couldn't open my garage door and my car was stuck inside I found your company on Angie's list. The website was informative and I was happy to get an appt very promptly. It was very nice to have just a two hour window for the appt and also to be called when the technician was running a little bit late. I appreciated the technician taking the time to explain to me the problem he found and the recommended repair. Bill was very nice and thoughtful and he and his trainee did a great job fixing the problem and ensuring things would continue to work smoothly with my garage doors.

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A Response from: Jeffery Ware

Thank you for choosing Precision to repair your garage door. We do things to help relieve the anxiety homeowners experience with home repairs. We are glad your experience was a good one.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was fantastic - completed both a garage door overhaul and a new garage door opener install. He was on-site quickly after our trouble call and worked through a winter storm to complete the job. We couldn't be happier with his service. Thanks Precision!

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A Response from: Jeffery Ware

Thank you for your feedback. Another great job by Matt. We really value his dedication and willingness.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Five Star Service!! Fast response and courteous service. Highly recommended!!

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A Response from: Jeffery Ware

Thank you for the rave review. We love 5 star ratings. It says we are doing a good job. Thank you for choosing Precision Door.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Did I already send a review of Matt's work? We were very satisfied.

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A Response from: Jeffery Ware

Yes you did Mr. Newman, but we appreciate your concern very much. Thank you again.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

After notifying us by phone, Matt arrived promptly at the expected time. He was friendly and efficient,explained things well, answered questions freely, and left the work site in clean condition.

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A Response from: Jeffery Ware

Thank you for taking the time to review your experience with Precision and Matt. We do our very best provide prompt and professional service to our customers. Part of our job is to educate our customers about how a properly functioning works. We want to "fix it right the first time" so you can have some peace of mind. We are glad your exoerience was a good one. Thanks and have Happy Holiday.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bill was outstanding. bill told me everything he was going to do and why. we went over the different spring choices and determined what would be best for my door. Very professional.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Novak. I agree with you, Bill does an outstanding job of explaining how a garage door works and coming up with the best solution for the customer. Thank you for choosing Precision Door.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had a brand spanking new garage door installed. Installer was professional, courteous, and polite. He even did the installation on a Sunday evening at no extra charge! Showed me all of the operations and cleaned up after himself in less than 2 hours. Great company full of professionals.

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision Door and Bill in particular Mr. Cave. We are glad it was a good one. All of our technicians are very professional and courteous. Thank you for choosing Precision Door.

Bill Adamini Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The review sent was not finished,a boo boo was made. We would recommend your company and Matt to anyone, we were very happy and pleased.Thank you. When you pick someone out of a phone book you never know what will happen,and you really are desperate, so again thank you.

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A Response from: Jeffery Ware

That is very conscientious of you to take the time to express what your experience was with Precision and Matt, in particular. Please do not hesitate to call on us for any future garage door needs.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I liked that you send a picture of the technician so that ;you know the person who is coming to your house. This is a great safety feature. Bill Adamini did a great job.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Marks. We use the photos to reduce the stress level of a stranger coming to your home. We are glad that you appreciated that. We want to provide the best possible experience possible to our customers. Thank you for your business.

Bill Adamini Service Provided:
Garage Door Repair

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Found your company through Angies List where I bought the Special for Roller Replacement and checkup. In the meantime, I discovered some issues with the remotes, and for long time was bothered by worn weather stripping. Called on a Sunday and was amazed to be able to book an appointment for service the next day! I really liked Bill Adamini: he taught me a lot that I didn't know about garage doors, openers, and remotes. Requested him to return to do the new weather stripping, and I couldn't be more pleased: all my problems are solved now.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Matejczky. Bill is one of our most popular technicians. He has a knack for bonding with people. Bill is very competent and professional. We are glad we were able to solve your issues.

Bill Adamini Service Provided:
Garage Door Repair

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service Techn done a great job in repairing and restoring my gargage door. I thought that most of the part was very costly, but I'm happy that my gargage door is working like new and that I don't have to worry about it with the lifetime warranty.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Blanton. We may have been slightly more expensive than you anticipated. We know the best way to fix a garage door, so you never have to worry about it again, is to rebuild it. It will work perfectly and we guarantee it. Thank you for using Precision Door Service!!!

Bill Adamini Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome service! 5 Stars

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision and Anthony. Very short and sweet, what a wonderful word, awesome. We want to create raving fans of Precision. Please share your experience with others.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would recommend Al Fleming and Precision Garage door to anyone in need of a new garage door or repair of their current garage door. Al has been out to our residence several times and has been excellent. Any questions please let me know.

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A Response from: Jeffery Ware

Thank you for your feedback. Our goal is 100% customer satisfaction. We appreciate that you continue to use Precision and we promise to continue providing the highest level of of service possible.

Al Fleming Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

repaired broken door, and arranged for replacement door to match condo assoc requirement. In & out in 30 minutes. Courteous, smart, experienced personnel

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Waldman. We are glad that we able to resolve your garage door issues.

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very, very unhappy with service

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A Response from: Jeffery Ware

We do our very best to leave behind happy customers, as the reviews will attest to, not very often do we fail to do so. Seems to be the case here. We apologize for the unpleasant experience and will use this as a learning tool to help us become better. Thank you for your feedback Mr. Conlon.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called and got an appointment right away. Matt came out the next day and quickly determined the problem and was able to fix the door.

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A Response from: Jeffery Ware

Thank you Mrs. Cornell, we really appreciate your business. We do our best to provide prompt, immediate service. Our goal is 100% customer satisfaction. Please share your experience with friends and family.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Anthony and Al were prompt, courteous, and professional. They did a thorough review of my door system and pointed out some areas of concern given the age of the system. I was very pleased with the work that they performed.

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision. All three of those comments, prompt, courteous and professional are the foundation we build our business on. Thank you for a wonderful review. Please tell others about us.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
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Greater Cleveland Area

(216) 273-6733

(216) 273-6733
North Olmsted Area

(440) 297-2728

(440) 297-2728
North Royalton Area

(440) 628-4471

(440) 628-4471
Solon Area

(440) 337-4753

(440) 337-4753
Lorain County

(440) 328-8043

(440) 328-8043
Lake County

(440) 220-4415

(440) 220-4415
Beachwood Area

(440) 389-4446

(440) 389-4446
Geauga County

(440) 220-4415

(440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125