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John Franks
Average: 4.97 stars
John Franks's Bio:
John was born and raised in the Cleveland area and is the oldest of 4 siblings (all sisters!). In his spare time he enjoys being in the outdoors camping and off roading/mudding. He loves music and really enjoys playing his bass guitar. John is a great problem solver and loves a good challenge.
Rocky River, OH
Service Provided:
Product:
Technician: John Franks
Cleveland, OH
I chose Precision because of the ratings and the information on the website. I made the right decision! John and Greg (in training) arrived on time and repaired my door. They provided a thorough review of all the parts and made recommendations. I ended up replacing additional worn parts and have the lifetime warranty. With that, peace of mind. Thank you for your expert work.
- Denise Davis
Bentleyville, OH
I had a great experience working with John Franks - very professional and efficient. Thank you for repairing our garage door on a Saturday.
- Greg Hoelzel
Euclid, OH
Quick and prompt response along with great service make for a positive experience. The technician, Frank, was very polite and did a great job on the install.
- Rick Katai
Bedford Heights, OH
John Franks called ahead and arrived on time. This was for my annual door tune-up. He worked fast and installed a weather strip that was peeling away. He also linked the button on my rear view mirror in the car to open/close garage door. Very professional and informative.
- Errol Duronslet
Cleveland, OH
John Franks - my service technician was outstanding. Fixed my broken spring and replaced cables efficiently and with thorough explanations. Showed me how much stronger the new cables are as opposed to my old ones. The door works beautifully and I am so grateful for good work. (with a great attitude) Would recommend this company to anyone. So professional!
- Terri Tarar
Cleveland, OH
The repairman was prompt and took care of the problem very quickly.
- Anthony Calabro
Chesterland, OH
Excellent and efficient work. John Franks clearly explained my options and completed the job in a timely manner.
- Annette Dielman
Strongsville, OH
John Franks replaced the gasket on the bottom of my garage door, checked the operation of the door and opener, and lubricated the door. I was concerned about mice entering my garage around the ends of the old gasket. He performed the work in a very professional manner and gave me a lot of good information about maintaining the door. I really appreciated John giving a call to let me know he was on the way to my house.
- David Powell
Cleveland, OH
I had my door serviced exactly a year ago. The technician then talked me into purchasing the premium springs and the other components that cost twice more than the cheaper ones that he said would not last. Recently the “premium” springs have gotten loose and the garage door closed on me while I was inside it. I had to pay a service fee of over $60.00 today after the technician tightened the springs. I will never use this company again. The premium components were supposed to have been premium and should have lasted longer than the components we had before that came from the Home Depot and lasted for years.
- Lyuda Kanochkin
Cleveland, OH
Garage door springs broke on a Thursday Called a local garage repair company and they told me they could not repair it until Monday between 10 and 5. Then I called PRECISION Should have done that first! VERY PROFESSIONAL ON THE PHONE, WORKED WITH ME AROUND OUR WORK SCHEDULE AND IT WAS REPAIRED FRIDAY AFTERNOON! JOHN WAS VERY PAITENT WITH ME AND EXPLAINED IN DETAIL EVERYTHING HE WAS DOING! CLASS ACT! THANK YOU! WILL RECOMEND THIS COMPANY TO EVERYONE I KNOW
- Bonnie Balint
Solon, OH
very thorough. explained what he would be doing. installed a new garage door opener and door keypad attached to wall. even connected the new opener to my car for me. would recommend this company. I have used them in the past for a repair also.
- Jim & sue Shellhaas
Service Provided:
Product:
Technician: John Franks
North Ridgeville, OH
Sticker left on our old garage
- Sheryl Patry
North Olmsted, OH
John Franks was our service tech and he was very polite, informative, thorough, and quick. I would recommend this service to anyone.
- Thomas Berry
Cleveland, OH
5
- Clarence Pride
Cleveland, OH
John Franks was incredibly helpful, knowledgeable and friendly during the estimate and I enjoyed working with hi to select the right garage door for our needs. The man who installed our door was equally friendly, professional and knowledgeable. Overall my experience was excellent and I would highly recommend this company to others. Thank you- we love the quality and aesthetics of the door and it’s bells and whistles. And to top it off, the door is so quiet!
- Kate Stuart
Brook Park, OH
John is a A+++ tech came out and had the garage door springs replaced in no time and was very informative! Will be telling all friends and family who need work done about precision! Thank you very much and great job!
- Rob
Bedford Heights, OH
Very happy with the response and the service. I called Home advisor and requested quotes. Precision called me back within an hour and was able to setup an appointment when I needed it for Monday morning. The tech call before he arrive with an eta which was the time line I setup when I called to setup the appointment. The James F. was great he explained everything and made recommendations. He told and showed me the difference between the springs he was going to replace and the new ones. I got both replaced and he went over the warranty. He also check ed and lubricated the rest of the garage door parts. I have another property and plan the call Precision when I need them. And by the way none of the other companies got back to me yet.
- Julian Hill
Chagrin Falls, OH
Prompt, professional fix to our broken spring.
- Colton Schliep
Bedford Heights, OH
Service was the best number 5
- Keith Sutton
Lakewood, OH
Mr. John Franks called before his predicted arrival time (which was earlier than expected, and great). He was kind enough to take time to explain what was needed to repair my garage door before he began. He worked efficiently to complete the job in a timely manner. I have used Precision Door Service in the past, and will do so if needed in the future.
- Denise E.
Independence, OH
Long standing excellence and attention to detail
- Gary & ann Rindfleisch
Avon, OH
Our technician was very thorough and concerned about our issue. He also took the time to inspect our other garage doors for proper operation
- Jack Turza
Gates Mills, OH
John did a great job. He gets a 5 star rating. He was informative, efficient and timely.
- A. Krembs
Brook Park, OH
This was my third experience with Precision Door and as in the past they were quick to respond, on time for the estimate and day of service and the technician was friendly, knowledgeable and professional.
- Beverly Rosala
Mentor, OH
John was very courteous, professional, explained everything he was doing, and offered 3 alternatives. His work was done in a timely manner and even showed me an area that we will address in the fall to prevent a future problem. Good guy, impressive...thank you!
- Tim Radley
Eastlake, OH
John Franks was early, explained everything about the garage door, did an excellent job in a very short period of time replacing the spring, and as an added bonus provided future maintenance tips! Terrific Service.
- Tom Fitzgerald
Shaker Heights, OH
I called Wednesday evening and had service Thursday early afternoon. It was helpful to get a reminder email with pictures of the technicians and a call when the technician was on the way. Our garage door opener, key pads and remotes were replaced. John was prompt, professional, knowledgeable and efficient. I recommended the company to my next door neighbor.
- Cheryl Modlin
Cleveland, OH
Excellent customer service when scheduling an appointment & the repair person!! Very quick & on time repair. I would highly recommend them!!
- Frank Heinrich
Parma Heights, OH
Nice sevice , professional and very knowledgeable about products, will use you again for other up. Grades and will pas on your company to others thank you
- Randy Fazekas
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
John Franks was a true professional. He responded quickly and explained different options for me. I would Definitely recommend him in the company for your garage door needs.
- Ron F