4.9 1 2 3 4 5 5,321 Reviews

From Cleveland Homeowners

Garage Door Repair in Greater Cleveland - Page 99

Precision Garage Door

Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cleveland FREE Service Call With Garage Door Repair over $150

Serving Cleveland

Proudly serving the Greater Cleveland community with same day service.

Service truck

Local Garage Door Repair in Greater Cleveland

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Cleveland

Serving Cleveland

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland is viewed very positively across the Greater Cleveland area for fast help, clear communication, and professional technicians who explain options, work efficiently, and leave doors running smoothly. Customers frequently mention same-day or next-day scheduling, prompt arrivals, honest upfront pricing, and a courteous, low-pressure experience. Repeat customers and referrals are common, suggesting strong trust and consistent service quality.

What Customers in Your Area Mention Most

Responsiveness (578) Customers frequently praise how quickly Precision Garage Door of Cleveland answers calls, schedules visits, and sends technicians out, often the same day or within hours. Professionalism (541) Reviews consistently describe the team as professional, courteous, respectful, and easy to work with from the phone call through completion. Expertise (502) Reviewers repeatedly note that technicians are knowledgeable, diagnose problems quickly, explain what is needed clearly, and know garage door systems well. Speed (474) Customers often highlight fast repairs, quick installations, and efficient completion times, with many jobs finished in under an hour. Communication (415) Many reviews praise clear explanations, advance arrival calls, status updates, and technicians who walk customers through options, costs, and maintenance. Service (364) Customers regularly describe the overall service as excellent, great, outstanding, or top-notch, reflecting strong end-to-end satisfaction. Friendliness (333) Technicians and office staff are often described as friendly, pleasant, kind, personable, and helpful, which many customers value highly. Trustworthiness (221) Reviewers frequently say they trust the company, appreciate the honest recommendations, and value the low-pressure approach without unnecessary upselling. Value (173) Many customers mention fair, reasonable, or competitive pricing and feel the work delivered good value for the cost.

Recent Reviews from Cleveland

Charlene Szubski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/13/2015

Matt Petroff was our tech and was extremely knowledgeable and proficient in his work. Stated he would be at our residence between 2 and 4 pm and was on time. Told us it would take one hour to complete the service but it took him much less time. Was very neat and cleaned up after himself, and looked and acted very professionally.

Service: Garage Door Opener Repair

Product: Springs

Timothy Gordon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

John did a awesome job. He was very professional and explained everything before starting and cleaned up after himself. Very happy with everything.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Gordon. Our technicians are Prompt, professional and courteous. John is one of our most recent hires and we expect him to do an outstanding job. Please tell others about Precision Door.

John Franks

Technician: John Franks

Service: Garage Door Repair

Product: Springs

Laura D'aiuto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Technician (John) extremely polite and knowledgeable- Came out to repair a broken spring, went over some other issues that were going on and recommended some other repairs to avoid future repair calls.

Response from Jeffery Ware Business Owner

Thank you for your input Ms. D'Aiuto. Our goal is to fix your door right the first time and for you to br 100% satisfied when the job is complete. Hopefully John able to do that.

John Franks

Technician: John Franks

Service: Broken Garage Door Spring Repair

Product: Springs

Jodi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

5 stars! I have used Precision door for years and have always had good service. My service needs are addressed promptly. My technician this time was John. Very courteous and professional, which I think is especially important when you have someone coming to your home to work. John arrived exactly when he said he would, completed the job in a timely fashion, and provided excellent customer service, in general.

Response from Jeffery Ware Business Owner

Thank you for your feedback and also for your continued loyalty Mrs. Ferrini. As you well know our technicians are the best. They prompt, professional and courteous. Please do not hesitate to call on us for any future garage door needs.

John Franks

Technician: John Franks

Service: Broken Garage Door Spring Repair

Clark Button

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/08/2015

We were amazed to be offered a same-day appointment. We scheduled for the next morning. Zoran called to say he was on his way, and arrived promptly. He explained the problem well, showed me what was wrong, and offered options to fix it. Our original installers did a poor job with cheap parts. Zoran replaced parts (spring, cables and rollers), added an additional brace for a track, and rebalanced the door. It works better and more quietly than when it was installed. He gave an estimate and quickly finished the work, which is guaranteed for life (parts and labor). It was an expensive, but necessary repair, and we are pleased with the outcome. I wish we had known of the quality of Precision Door when we originally replaced our old wood garage door. Lesson learned.

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Garage Door Repair

Product: Cables

Sarah Keesler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Grafton, OH 12/07/2015

I have been needing garage door repairs for some time now, and I found this company through Angie's List. Dave came out (early, super awesome!) and went over the door and lift system. He explained everything thoroughly and answered my questions, did a great job on the repair. And he was fun to talk to! I'll definitely use your company again!

Response from Jeffery Ware Business Owner

We appreciate your feedback Mrs. Keesler. Angie's List is a great referral source for us, Angie's customers generally know what they want and understand the importance of great customer service. We encourage our technicians to include the customer while assessing the door so they are able to make the wisest decision regarding their door. We want our visit to be a positive experience. Please share your experience with others.

Service: Garage Door Repair

Product: Springs

Karan Shelley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/03/2015

very pleased. Dave was very thorough, laid out the options, got the costs of each, was very clear about what was included in the cost. gave us advice about how to use our garage door safely until repairs are done.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Shelley. Our goal is 100% customer satisfaction. Please share your experience with others.

Service: Garage Door Repair

Product: Garage Doors

Mary Russell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

your service technician David Honkala was superb at his work, explained everything clearly and was friendly to talk to. Thank you for your wonderful service. Mary Russell

Response from Jim Boland Business Owner

Thank you for your feedback Mrs. Russell. David is a recent hire and it very reassuring for us to know he is providing our customers with a high level of service that separates us from our competitors. Please share your experience with others.

Service: Garage Door Repair

Product: Rollers

Morry Barron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 12/02/2015

This was a wonderful experience as far as garage doors go. The technician arrived on time and explained what he did. I felt like he treated me as family. I would not hesitate to refer him to anyone.

Service: Garage Door Opener Install

Product: Garage Door Opener

Jean & james Hauger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent tech with fantastic customer service skills.

Service: Garage Door Opener Install

Product: Remotes / Keypad

John Kastelic

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 12/01/2015

Matt from Precision Door was a true professional. You can tell his passion for his job is genuine, and he's not leaving a site until the job is done right. All options were explained to me, appropriate (not hard sell) recommendations were made, and decisions were taken based on full information. The security of a lifetime warranty on my new beefier springs gives me the comfort of knowing I won't come home to a door that won't open!

Service: Broken Garage Door Spring Repair

Product: Springs

Steven Sinacore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The day before Thanksgiving my garage door came down at an angle and became unusable. We called Precision and they scheduled an appointment for 8am the day after Thanksgiving. Zoran Jovanovic was the technician that was assigned and he called that Friday morning to give me an estimated arrival time, which I appreciated since I had family in town so I knew when I would have to step away. Zoran immediately started diagnosing the multiple issues that existed, explaining the causes and potential solutions. He recommended a rebuild of the garage door hardware that was worn out and after further discussion I decided to have the old garage door opener replaced as well (it was old and well past its useful life). Zoran was able to start work immediately and completed the rebuild and garage door opener installation within a few hours. The difference in operation and noise levels is amazing and the door works perfectly now. The final cost was what was estimated, which was very reasonable given the work required. I would definitely hire Precision again and highly recommend them to others for any garage door needs.

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Garage Door Repair

Product: Garage Door Opener

Linda Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Dave was great. He worked with us to get what we needed at a fair price. He was very patient while we made our decision. Our new garage door opener is very nice. Dave I'minstalled it with expertise and professionalism. We would happily recommend him and Precision Door.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Moore. Our goal is 100% customer satisfaction and we are quite confident in Dave's ability to provide that. Please do tell others about Precision Door.

Service: Garage Door Opener Install

Product: Garage Door Opener

Frey Margaret

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/28/2015

Service was prompt, professional and friendly. The technician, William explained everything very clearly - he is an asset to your company.

Service: Garage Door Opener Install

Product: Opener

Mike Rosson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very happy with your service. John Franks and Dave Honkala showed up on time and completed my broken spring repair in a reasonable amount of time and in a very professional manner. They explained the repair process before proceeding and answered all of my questions.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Rosson. We are pleased John and David were able to provide a positive experience for you. Our goal is 100% customer satisfaction.

John Franks

Technician: John Franks

Service: Broken Garage Door Spring Repair

Product: Springs

David Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/25/2015

They came out same day and the Tech was very Freindly and helpful. Fix the problem promptly. Very satisfied.

Anthony Wise

Technician: Anthony Wise

Service: Garage Door Opener Repair

Mushtaq Lokhandwala

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision Garage Door Operations Manager - Brad Buzzelli resolved an accidental garage door coming down on our RAV4 resulting in damage of the panel. This was resolved in a very timely and a professional manner by replacing the panel and fine tuning of the opener. Thanks a lot.

Service: Garage Door Repair

Ben Schaum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Willoughby, OH 11/22/2015

Paul was our technician. He was really patient and explained the answers to all of our questions. I did not understand why different parts mattered and Paul guided us down the path to a great decision. He did not hard sell or pressure us and I feel great about the service. He fixed it in the same day and we have a working garage door again! I will call Precision Garage Door every time I have an issue.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Repair

Domenic Iacobacci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Willoughby, OH 11/22/2015

Bill Adamini was very professional and courteous, totally explained the problems and the options to fix it, can't say enough about his professionalism he displayed, quite a good person you have.

Service: Broken Garage Door Spring Repair

Product: Springs

Jim Faraci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Paul was prompt, courteous and professional. He thoroughly explained what needed to be done and the cost. After my approval, he completed the job in the time he estimated. I was very well satisfied.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Faraci. It is very reassuring to know our technicians are really taking care of our customers. Our goal is 100% customer satisfaction. Thank you for choosing Precision Door and please tell others about us.

Paul Broschk

Technician: Paul Broschk

Service: Broken Garage Door Spring Repair

Product: Springs

Jim Donohue

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Chris was excellent. Walked me through options and made good recommendations. Initially was planning to do maintenance and repair an opener but was interested in a full service and replacement of worn parts and two new openers. Looking forward to having you service the doors in the future.

Response from Jeffery Ware Business Owner

We appreciate your feedback Mr. Donohue. We are pleased Chris was able to solve your garage door issues and provide a positive experience for you. Please do not hesitate to call on us for any reason. Thank you for choosing Precision.

Service: Garage Door Repair

Product: Garage Door Opener

Mark Kroll

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/19/2015

Your tech Bill Adamini was extremely prompt on the service call. He was very professional and knowledgeable on what needed to be corrected. He gave us options on some other things that needed to be fixed too. We were very pleased with his work. I definitely would rate Bill a 5 star. If in the future we need any other repairs, I would not hesitate to call Percision. I would also recommend you people to anyone else in need of repairs or new doors.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Kroll. Our technicians are prompt, professional and courteous. Our goal is for our customers to be 100% satisfied upon completion of the job. Please share your experience with others.

Service: Broken Garage Door Spring Repair

Product: Springs

Daniel Shaw

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had a broken cable. My technician was very knowledgeable about his job, and fast. It was repaired and working again in no time and for a very reasonable price. I would definitely recommend Precision to others.

Response from Jeffery Ware Business Owner

Thank you for choosing Precision Door Mr. Shaw and please share your experience with others.

Service: Garage Door Repair

Product: Cables

Robert Broski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/16/2015

Extremely satisfied with service performed. Everything was explained to me and was not pressured into buying anything I didn't need. Was REALLY happy someone could come out on a Sunday as well! My service technician (Bill Adamini) was courteous, professional and efficient. Many thanks for a job well done!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Broski. 100% customer satisfaction is our goal. Another job well done by Bill Adamini. Please tell others about Precision Door.

Service: Garage Door Repair

Product: Springs

Paul Gust

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/16/2015

The tech took the time to explain what he was going to do, and also what to look for as far as wear and tear. Great, fast service.

Service: Garage Door Opener Install

Product: Garage Door Opener

Carolyn Urban

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/14/2015

Amazing service!!! Paul arrived to fix our door within a couple of hours on a Saturday afternoon! Courteous , friendly and efficient . Changed our sensors in no time!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs Urban. We want your experience to ber a positive one. Thank you fore choosing Precision Door.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Repair

Barbara Ward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 11/13/2015

First, I was very impressed with the same day service and the promptness of the service call. Second, the serviceman was very thorough in explaining options and I felt no pressure in making my choice in level of service. I believe customer service should be the root of all business and feel Precision has achieved this!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Ward. We feel very strongly that if we take really good care of our customers, they will be our customers for life. Our technicians are very conscious of that fact and are willing to go that extra mile to assure it is a good experience for you.

Service: Garage Door Opener Repair

Daniel Roberts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 11/12/2015

Chris was wonderful making me a part of the decision as to how much work to do or not do... he was kind and nice and I liked him and felt confident with him....

Response from Jim Boland Business Owner

We appreciate your feedback Mr. Roberts. We are quite pleased Chris was able to instill a sense of confidence in you and the both of you were able to solve your garage door issues. Please share your experience with others.

Service: Garage Door Repair

Product: Rollers

Oskar Gensel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/11/2015

I would give this company 5 stars. I called Precision Door Service on Tue. at 9:30 am after looking at their website. I told then I had a broken spring could they send someone out to repair it. They said they could have their technician Matt Pettit at my home between 12 and 2:00 pm. They sent me an acknowledgement to my cell phone of a picture of Matt and the time he would arrive. He called 15 minutes prior to his arrival. Once here Matt looked over the broken spring and gave me several options and prices on fixing the problem right. Matt was prompt, courteous, and very knowledgeable. My garage door is now smooth and quiet. Great job Matt. I was very satisfied and would recommend you and your company.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Gensel. Our goal is to provide the highest level of customer service possible. All of our technicians are courteous, professional and very prompt. Please tell others about Precision Door of Cleveland.

Service: Garage Door Repair

Product: Garage Door Opener

Christopher & Susan Kish

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our garage door broke on a Sunday afternoon, so we had to lookup a 24/7 company to service our door. We chose Precision based on their ad and reviews. We received prompt attention from Precision. Mr. Bill Adamini was our service technician. He called us ahead and showed up at our home on time. The service van looked new and properly labeled. Mr. Bill was friendly, knowledgeable, neat, and completed the job very well within the expected time frame. The total cost was a bit pricey, but worth it. We are very satisfied and would recommend Precision to others!

Service: Garage Door Repair

Product: Springs

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Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125