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about Precision Garage Door
Precision Garage Door of Clevelandhas received 4785 reviews, averaging 4.93 Stars:
Avon Lake, OH
We appreciate your feedback Mr. Gresh. We try to make the service visit as simple as possible. Our technicians are prompt, professional and courteous. Our goal is 100% customer satisfaction.
Strongsville, OH
Hi, When I called I was told a technician would be out between 11:00am-2:00pm . Paul called 10:10am and said he was in the Berea area and would be by in about 20 minutes. He arrived 15 minutes later took a few minutes to greet my husband and I. Another 5 minutes to check out what needed repairing on the garage door and another 5 minutes to explain the good, better and best repair options. Then it took about 1 hr to complete and explain what he did . He was polite and courteous . I would definitely recommend your company to my friends and family. Thank you !
- Sharon Maresco
Thank you for your feedback Mrs. Maresco. It sounds like everything went as planned without any glitches. We truly wish every service call went as smooth as yours. Our technicians are prompt, professional and courteous. we try to provide a positive experience to our customers. Please do share your experience with others.
Cleveland, OH
I called Precision because my garage door had become stuck closed and they had been the previous company to service my opener. The previous owner of my unit had left there business info right in the garage and I'm glad she did. While I was able to get the door open eventually, I went ahead with my appointment to find out what had caused the problem. Anthony was my service tech and was very polite, professional and knowledgeable about the issue with the opener. He went over the process of using the manual release and inspected the door and all the parts, during which time he noticed how my cables were damaged. He quickly switched those out for me and now my door is closing perfectly flush with the ground (it was slightly off before). I also had an extra car remote made. Overall, it was well worth the money to have Precision come out and service the opener. I learned quite a bit and am very, very pleased with the outcome and the service that I received. Will definitely recommend.
- Erin King
Sheffield Lake, OH
Technician was incredibly professional, thorough, and communicated well...he also did the job quickly!
- Nathan Kenney
We appreciate your feedback Mr. Kenney. We are pleased Bill was able to provide a positive for you.
Avon Lake, OH
Certainly a five star rating. I called yesterday and got next day service. Matt was right on time today and he called enroute to let me know exactly when he would be here. He repaired my door in a short period of time and explained some services and products I might be interested in. He was a gentleman the entire time of service.
- John Torok
Thank you for taking time to review your experience with us. Our goal is 100% customer satisfaction.
Cleveland, OH
Very good service!
- Lisa Oleksy
Thank you for your feedback.
Bedford Heights, OH
Very pleased with their service, will definitely recommend these guys!! They are pros!! My service tech was Bill Adamini. He was on time, professional and courteous and most importantly repaired the cables/rollers on my old wood garage door on this cold January night. Appreciate his service so much. Will definitely use Precision again!
- Michelle Tate
We are pleased Bill was able to provide a positive experience for you Mr. Tate. Our technicians are prompt, professional and courteous. We understand how important your time is and value that. Garage doors broke at the most inconvenient time so we need to be prepared to service them no matter what the climate. Thank you for choosing Precision Door and please tell others about us.
Cleveland, OH
Bill was very thorough, courteous and knowledgeable. He was efficient and was able to complete the job quickly. He gave us some good tips on how to maintain and keep the garage door working like new. I would definitely recommend this company and Bill to friends, family and neighbors. Thanks!!
- Jamie Yockey
We appreciate your feedback. Our technicians are very professional, knowledgeable and courteous. Our goal is 100% customer satisfaction.
Olmsted Falls, OH
5 star. The service tech, Paul, was very polite and explained the issues with our garage door and our options for repair.
- Dan
Thank you for your feedback Dan. We provide prompt, professional and courteous to our customers. Our goal is 100% customer satisfaction.
Olmsted Township, OH
Bill was great
- Mike & linda Brewer
Thank you Mr./Mrs. Brewer.
Brecksville, OH
We previously used Precision Door and because of the great service on that visit we called them again. Set the appt. for the following day. Tech called on his way over. He showed up on time with a smile and a great attitude. Told me what needed to be done, told me the cost, and then got the job done. Great job. Great tech. Great company. KCCO !
- Kim G.
Thank you for your feedback. First, we appreciate your continued loyalty. Secondly, you can always expect the highest level of customer service because that is what separates us from our competitors. Thank you for choosing Precision Door.
North Royalton, OH
Was happy with the service! My repair was completed within 4 hours of my call.
- Andy Baker
We are pleased your experience with Al and Precision were good. Our goal is 100% customer satisfaction.
Cleveland, OH
My previous service call by Precision went well, so I called them back to fix my current issue. They came the same day that I called and were able to fix my current opener. The prices were reasonable and Al is very professional and efficient.
- alyson schultheis
We appreciate your feedback Mrs. Schultheuis. Our hope is that you will continue to use us for any future garage door issues.
Olmsted Falls, OH
Paul Broschk was very professional and friendly. He explained everything and finished the work very quickly. The service was excellent.The only complaint I have is the price, was much more than I had thought it should have been.
- Jan G.
Thank you for your feedback Mrs.G. We do our best to provide prompt, professional and courteous service to all of our customers. We will not try to justify the cost of the repair but I can assure over time you will realize the value of your purchase. Please enjoy the quiet and safe operation of your garage door and do not hesitate to call for any reason.
Lyndhurst, OH
Very kind and personable! The technician called ahead to let me know he was ahead of schedule, he knew immediately what was wrong, did a few practice runs of the door (needed new springs), and the service was quick and efficient.
- Jennifer Klee
Thank you for your feedback Mrs. Klee. We do our best to provide prompt, professional and courteous service to our customers. Our goal is 100% customer satisfaction.
Rocky River, OH
I give Precision Garage Door & their employee a 5-star rating! I sent an e-mail to your company, prior to seeing your e-mail questionnaire in the incoming file. Without hesitation, I select 5 stars for your company's fine service & prompt response to my request for repairs for a broken spring. Starting w/ the operators who took my call and subsequent scheduling of an appointment for required repairs, your office staff was friendly, polite and efficient. And then the actual appointment where your nice gentleman took the time to explain & repaired the door. I believe this is the first time the door closes-all the way so no light is visible under it - & thus the cold air is blocked. Your repairman was a gentleman, and he did an amazing job restoring the closing of the door (especially in this extreme cold weather..... I may have previously sent an e-mail to you - prior to finding this e-mail. If so, please overlook if this a duplication. I just wanted to ensure I expressed my appreciation to your company & fine gentleman who left my door in the best alignment ever. Thank you, thank you, thank you!
- Dolores Pappas
Thank you very much for your feedback Mrs. Pappas. We put a lot of effort into making sure our customers are completely satisfied with their appointment. I will share this review with Will. Thank you for choosing Precision and please tell others abour us.
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Eastlake, OH
Great service! Very prompt!
- Ashley Raddell
We appreciate your feedback Mrs. Raddell
Broadview Heights, OH
Overall friendly and did a good job.
- Sunil Thomas
Thank you for taking time to review your experience with us. Short and sweet.
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Cleveland, OH
Matt and Ryan did a great job on my new garage door! There are even funny yet informative videos online for troubleshooting before you call them if you experience any problems after installation. When I experienced an issue that the videos didn't solve Matt came back, made some adjustments, and everything is working great :) Thanks much!
- Cammy Rogers
Thank you for your feedback Mrs. Rogers. We appreciate that took the initiative to even look at the videos( which we think are quite helpful) before calling. As you come to know Precision you will find how important our customers are to us. We are just a phone call away. Thank you for allowing us to be of service to you.
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Cleveland, OH
I chose Precision Garage Door due to the advertisement in the Garfield Heights phone directory. I was very pleased with the technician. He was very knowledgeable about the door. I needed several repairs - new spring, rollers and a new motor. I am amazed how quiet this door is too when opening and closing it. I am very happy with the service.
- Carol Ballow
Thank you for your feedback Mrs. Ballow. We want your experience with us to be a positive one. Customers are always amazed how quiet and smooth the garage door goes up and down when the job is completed. Thank you for choosing Precision Door.
Cleveland, OH
Service was very good but quote is a bit high. Also did not receive our Angie's list discount and final price was a bit higher than quoted in person. I would suggest shopping prior to making a commitment unless you absolutely need the repair ASAP.
- Wade Gossett
We appreciate your input Mr. Gossett. We are not the least expensive garage door service company, but we are the best. We stand behind our parts as well as our technicians. I have found in my own personal experience that when I try to cut corners, it usually cost me either more money, time or some emotional distress. What we offer is peace of mind. We guarantee our work so if you do have a problem we will correct it. Please do share your experience with others.
Willoughby, OH
My installer was as good a salesman as he was a repairman. Had I not had as many tools and things that needed protected with a closed door, I may have researched pricing a little better. The installer was very friendly and did a wonderful job replacing all the parts to get the door working. He was very competent and I would recommend him for his work. I just feel the cost was very high.
- Jeff Hritz
We appreciate your feedback Mr. Hritz. There are two things we want to accomplish at each service call One, we want to fix your door right the first time and secondly, we want our customers to be 100% satisfied. We guarantee over time you will realize the value of your purchase. Our parts will last longer and work better. Please do tell others about us.
Avon, OH
The garage door stopped functioning on Saturday afternoon. We were amazed that we could receive service on Sunday afternoon. The technician arrived earlier than scheduled, diagnosed the problem and fully disclosed the repair and cost before beginning the work and completing the service. I especially liked the appointment confirmation that told us who the technician would be and provided a photo so we would recognize him when he arrived. I have used Precision Door in the past and will remain a loyal customer.
- Barbara Pappadakes
Thank you for your feedback Mrs. Pappadakes. The appointment confirmation and photo of the technician relieve some of the anxiety a homeowner may have about having a total stranger in their home. We definitely appreciate your continued loyalty.
North Royalton, OH
I was able to get a next day appointment, which was great for a new install. My installer was very nice and got the job done!
- Deanna Roark
Thank you for your feedback Mrs. Roark. Our goal is 100% customer satisfaction. Please tell others about Precision Door.
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Cleveland, OH
AL did a great job I am glad I call for service. He did a 5 star service.
- Beverly Woodard
We appreciate your feedback Mrs.Woodard. We are pleased that you called us and Al was able to solve your garage door issue.
Cleveland, OH
My garage door broke and I checked with another company and their service call was very expensive. I checked with a friend and asked for his recommendation and he gave me two and I called Precision. The service call was way cheaper than the other company, so I scheduled a repair. Al was very helpful (and patient) with giving me quotes for service. The service was very fast, friendly and professional. I had the opener repaired and springs replaced.
- Susan
Thank you Susan for choosing Precision. Our goal is 100% customer satisfaction and hopefully Al was able to provide that for you.
Cleveland, OH
We called Prescision Door Service on wed and we had an appointment for Thursday between 8:00 & 11:00. The technician (Bill) called at 8:15 and said he would arrive in aout 20 minutes, 15 minutes later he was on the job. The installation of a new garage door opener went smoothly and we couldn't be happier. Bill explained everything throughly and was most helpful. Thank you for a job well done!
- Beverly Rospierski
Thank you for your feedback Mrs. Rospierski. We do our best to provide prompt, professional and courteous service to our customers. Please share your experience with others.
Chagrin Falls, OH
Anthony was polite and professional. He listened to my observations and after finding the issue, he thoroughly tested my equipment to make sure it was functioning properly, safely, and to my expectations. His honesty and professionalism are much appreciated - thanks!!
- Brian Cartwright
We appreciate your feedback Mr. Cartwright. We try to accomplish two goals at every call. We want to fix your door right the first time and we want want you to be 100% satisfied. It seems Anthony was able to accomplish both. Tank you for choosing Precision Door.
Avon, OH
Everyone at PDS from the receptionist to the technicians were wonderful! While I originally called in regards to a repair for my opener but I ultimately decided to replace the opener and door . Both Al Fleming and Ryan Freeman where very professional and technically proficient. They took their time to listen to me and answer all my questions. Great Job!
- Christine Dziekan
Thank you for your feedback Mrs. Dziekan. We want your experience with us to be a positive one from beginning to end. All of our technicians are prompt, professional and courteous. The last statement is what really sets us apart from our competitors, we actually listen to our customers. Thank you for choosing Precision Door and please tell others aboutus.
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Strongsville, OH
Very satisfied with Precision Door Service. When the spring on my garage door snapped on a Saturday night in January, in the middle of a fridgid Cleveland winter, tech Bill Adamini was at my house that Sunday afternoon (at no extra weekend charge). Bill's extensive door knowledge and descriptions of solutions quickly put me at ease. Within 20 minutes my door was fixed and my family was on the road again. Will use Precision in the future!
- Michael Yako
Thank you for your feedback Mike. No, we do not charge extra for weekends and holidays as other garage door service companies do. Generally, we can get to a customer within 24 hours. Our trucks are fully stocked, so we can fix the garage door immediately. Please share your experience with others.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
I got what i expected.. it was easy to set up the appointment, the sevice tech called ahead to tell me he was on his way, he was professional, courteous and skilled.. The job was done quickly and he helped me to make the decion to repair rather than replace my opener.
- DENNIS GRESH