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about Precision Garage Door
Precision Garage Door of Clevelandhas received 4791 reviews, averaging 4.93 Stars:
Broadview Heights, OH
I am sure all of us have experienced being held hostage by a service provider at one time or another. That is why it is vitally important for our technicians to be on time or, if necessary, communicate with our customer that they are running behind schedule. We want our visit to be positive one.
Product:
Cleveland, OH
My Garage Door broke this morning at about 8am. I called Precision Door Service and spoke to a young lady and she scheduled an appt. for between 9 and 12am. Paul Broschk called about 9am and said he would be here in 15 min. He was and the service was excellent. The garage door was stuck and it would not go up or down. The service was prompt, Paul was Courtious and the job was done and I am Happy. Thank you for a job well done.
- Walter Doerig
We appreciate your feedback Mr. Doerig. We want our customers to enjoy a positive experience from beginning to end.
Cleveland, OH
5 starts. Outstanding Job! Thanks!
- Anieda Hom
Cleveland, OH
The better Business Board rating was a determining factor in my selecting your business. Your serviceman was clear, efficient, and helpful.
- Louis Helfenbein
Lorain, OH
My experience with Precision started with the Technician - Zoran Javanovic, a very affable and knowledgeable representative of his company. I did check him out on your website prior to his arrival and so I knew what to expect. I am glad to say that the real person exceeded my expectations. He was dedicated to the effort of explaining my situation. Although I knew that my garage door opener was broken, I did not know that essential hardware needed to roll the door up and down was very, very compromised - a bigger problem to be sure. Interestingly enough, my new understanding of "Garage Doors 101" was very useful to me when it came to evaluating another company's proposal for fixing my garage door difficulties. His repair was efficiently done and I am thrilled to have a whisper-quiet garage door back in action. Thank you, Zoran.
- Susan Carroll
What an awesome review. Thank you Sue. In one paragraph you were able to summarize what makes us different from our competitors. We REALLY care about our customers. We try to educate our customers so they are able to make well informed decision about repairing their garage door. Thank you for choosing Precision and please tell others about your experience with Precision Door and Zoran.
Service Provided:
Product:
Technician: Zoran Jovanovic
North Olmsted, OH
professional, ontime,
- Nicole Troy
Bedford Heights, OH
We were very pleased with the service that William Coad did for us he explained everything that needed to be done and we are pleased with the job he did for us we will need the other doors worked on in the spring and my husband would like for William to do it for us William is a very nice young man and I would rate him 5 stars we thank you very much for taking very good care of us. Gwin& Betty Banka
- Betty Banks
Cleveland, OH
I am glade that I found your company to repair my garage door! Your representative was very helpful and professional.Overall quality technician was excellent. Now, the door opening and closing like a new,smoothly, without any noise. Thank you very much.
- Elvira Rys
Product:
Strongsville, OH
Matt came promptly at the time scheduled and performed the work quickly and professionally. Couldn't have asked for more. Will certainly use Precision the next time we need service.
- MICHAEL MAHONEY
Product:
Olmsted Township, OH
5 stars. I have been very pleased with Precision personnel, from the initial callback to the visit from Al who inspected our old door and opener to today's installation by Ryan. Each one has been professional, polite, and efficient. Everything was explained well, with the assurance that they would follow up if any questions came up. Top notch company. Thank you.
- Pete Scriven
Product:
Beachwood, OH
Al came and in no time at all.He fixed door it now works perfectly he was so nice polite and very concerned about what he was doing.I waould not hesitate to call him again and i would recmend him .
- Raymond Fischer
Solon, OH
I contacted Precision Overhead Door to check an intermitten issue I was having with the remotes. They came to my house the same afternoon, checked the system, fixed the non-working remote(s) and even set my garage door opening in my car (which gave me fits trying to set). The repair person was on time, curteous and very informative. A true pleasure to do business with!
- Gary DeThomas
South Euclid, OH
I was very pleased with the service (garage door repair), the technician was professional and explained what repairs were needed.
- Patricia Malone
Brook Park, OH
I would like to commend your Technician William Coad for his overall attention he gave me and doing a Super Job! He is an asset to your company. Thank you for your rapid response to my problem. I would recommend your company to anyone.
- Ray Bena
Thank you for your feedback Mr. Bena. Our goal is 100% customer satisfaction. We are pleased Will was able to provide a good experience for you.
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Olmsted Falls, OH
Bill was great, this is one of my rental properties so he understood my need for a timely and cost effective repair great job.
- Alan Detore
North Royalton, OH
Will Coad was awesome taking time to point out problems and options. He came as a representative of your company but left as a friend....Great Customer Service !!!!
- Larry & kathy Chojnowski
Thank you for your feedback Mr. Chojnowski. Your remarks capture the essence of what we want to acheive. The level of customer service we provide is what separates us from everyone else. We Want our customers to become raving fans of Precision Door.
Product:
Cleveland, OH
My experience was terrific. Matt was thorough in explaining my repair options and did the job quickly and efficiently. I will definitely recommend your company to friends
- Kristen Allore
Thank you for choosing Precision Door, it is our pleasure to serve you.
Bedford, OH
rating of five stars. paul was very pleasant, knowledgeable, and a good worker. he cleaned up after himself. he explained everything he did before and after the job. i will ask for him again for future services needed. we got springs, cables, rollers,
- Virginia Bydash
We appreciate your feedback Mrs. Bydash. We are pleased Paul was able to provide a positive experience for you.
Westlake, OH
Al Fleming arrived within 40 minutes of my call. He was polite, personable and professional. Al showed me the problems and explained the cause in easily understandable terms. He replaced the cable and rollers on the garage door followed by checking for door leveling. I was very pleased with him and his work on my garage door. I will definitely call back Precision for any other work on the door, and, hopefully I can request Al to do the work.
- Pam Mckee
Thank you for your feedback Mrs. McKee. Our goal is 100% customer satisfaction. Please share your experience with others.
Strongsville, OH
Al Fleming telephoned me to let me know he would arrive in 1/2 hour and he arrived right on time. He quickly diagnosed the problem and provided the needed repair. He was very knowledgable and helpful. Will call again when repairs are needed in the future.
- Michael King
We appreciate your feedback Mr. King. Our technicians get it. Our goal is 100% customer satisfaction and that start with respect and reliability. The phone call is vital in establishing our professionalism. We want your experience to be awesome from the beginning to the end.
Cleveland, OH
The Technician was very professional. On time and answer all of our questions. Overall rating I give Anthony would be a 5.
- Robert Acy
Thank you for taking time to review your experience with us. Our technicians are prompt, professional and courteous.
Westlake, OH
I have a 70 year old home. Last winter the water pipes burst in the attic above the garage - 4 times- and water / ice cascaded over the front and sides of the door. Since then, the door has been noisy and definitely in need of some TLC. Enter Paul...on time, friendly and at task to complete a basic replacement of all door parts, rollers, drums, springs, etc.. Now I have a quiet door that seems to move effortlessly. Thanks!
- MLW
Thank you for your feedback. We hear this quite often. When our technicians are done old garage doors work better than when they were new. Please enjoy your properly operating door and share your experience with others.
Cleveland, OH
Great customer service on time and courtesy. Will recommend company to my friends and family
- Deanne Niblack
We appreciate your feedback Mrs. Niblack. We want to provide the highest level of customer service possible.
Rocky River, OH
Both times I have called on Precision, the experience has been everything customer service should be: From the thoroughness of the initial phone contact and scheduling, to the pre-arrival call of the technician, to the fast and complete repair itself. It was a pleasure from start to finish.
- Scott Crawford
Thank you Mr. Crawford. The pleasure is all ours. Please do not hesitate to call on us for any future garage door needs.
Cleveland, OH
I had about precision garage doors from a family member so I scheduled an appointment. Originally I was supposed to have Pau installing my new door, but instead got Anthony because he was closer to my location. I was not disappointed. he was very knowledgeable about what I needed and the installation barely took half an hour. Afterwards, he went over the new features with me and the setup orocess, step by step. Overall, I was very pleased with the service I was provided with. I'd definitely refer a friend to precision.
- Lordon Tisdale
Thank you for your feedback Mr. Tisdale. We really appreciate referrals because they attest to the quality of work we perform. We try to develop relationships with our customers and our technicians really care about their work. Please tell others about Precision Door.
Beachwood, OH
Very impressed with speed and efficiency on a really cold night. Technician Matt Petroff was great.
- Sheila Wolf
We appreciate your feedback Mr. Wolf.
Cleveland, OH
My garage door was acutely damaged on Thursday. Precision sent a great technician out to fix the garage door the same Day--Anthony Wise. Anthony was polite and professional. He thoroughly explained everything that was needed to fix the door for that day as well as in the future. He did a great job! I would not hesitate to call Precision again in the future if needed. In particular--kudos to Anthony for a job well done on an extremely cold day!
- Jennifer Brainard
Thank you for your feedback and the compliment Mrs. Brainard. We also think our technicians are great. We go to great lengths to hire people that really care about other people as a result customers receive the best service possible. Please share your experience with others.
Lakewood, OH
Matt was great, he gave me some options as to what I might need and I had a choice to replace or repair. He was friendly, knowledgable and got the jjob done. great service....thanks Matt.
- Colleen McGinty
Thank you Mrs. McGinty. Our goal is 100% customer satisfaction. We are very fortunate to have such a great group of employees that really care about our customers.
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Beachwood, OH
My garage door operator stopped functioning on Tuesday morning. I called Tuesday morning the first thing and they sent a lovely polite and efficient repairman who came promptly at 10AM replaced the unit and was on his way by twelve noon. He explained all about the new unit and said that if I had any questions in the future to call Precision and they will give me the answers that I was seeking. I love their guarantee and also the manufacturers warranty. I would certainly recommend them.
- David Rivelis
Bentleyville, OH
Ben arrived on time and the fix was very simple. Thank you for fixing the problem quickly.
- Barbara Erdelack
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
My installer worked quickly and gave me detailed instructions as to the care and maintenance of my door. Everyone showed up on time (which does not happen often)!
- Carolyn Zielenski