I called the emergency number for Precision Garage Door at about 4am on a Sunday to say that my garage door had been hit, broken, and was stuck half open, with my car trapped in the garage. By 8am on that same day, Paul arrived at my house and was able to get my car out of the garage and was also able to close the garage door completely to keep thieves and critters out until my new garage door arrives. He said it will be within the week that I get my new door! Talk about quick response time and service! I couldn't believe I got a service company to respond so quickly on a Sunday!!! I've used Precision before, and will always use them, recommend them, and sing their praises. The repairman who came to my house, Paul, was friendly, professional, and quite helpful when choosing a new garage door. (The old one could not be fixed due to having been hit so hard.) Paul also was able to calm me down because I was quite upset about the damage done to my home. (Side note: Paul is great with dogs! I really appreciate it when service workers don't expect me to lock my dogs away!) In the end, I wish no one had hit my garage door with their car, but since I couldn't undo the damage, I was beyond satisfied with the service provided by Precision Garage Door Service. 5 star rating!!!
Response from Jim Boland
Business Owner
Thank you, Ms. Rich for your positive feedback of our company and our technician, Paul. We believe all sorts of things can and will happen on any day of the week-Sundays are not excluded from emergencies and we are very pleased Paul was able to get your home quickly to help with your garage door. Please be sure to contact us in the future should you need anything more with your garage door needs. We truly appreciate loyal customers like you.