4.9 1 2 3 4 5 5,293 Reviews

From Cleveland Homeowners

Garage Door Repair in Greater Cleveland - Page 157

Precision Garage Door

Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cleveland FREE Service Call With Garage Door Repair over $150

Serving Cleveland

Proudly serving the Greater Cleveland community with same day service.

Service truck

Local Garage Door Repair in Greater Cleveland

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Cleveland

Serving Cleveland

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland is praised by customers across Greater Cleveland for fast response, knowledgeable technicians, clear communication, and consistently professional service. Reviews repeatedly mention same-day or next-day help, courteous staff, and repairs or installations that leave garage doors working smoothly again. Customers also frequently note fair or reasonable pricing, easy scheduling, and a low-pressure, straightforward experience from the first call through completion.

What Customers in Your Area Mention Most

Responsiveness (255) Customers consistently praise how quickly Precision responds to calls, often with same-day or next-day appointments and rapid follow-up from the office and technicians. Professionalism (232) Reviewers frequently describe the team as professional, courteous, polite, respectful, and easy to work with from start to finish. Expertise (218) Customers repeatedly highlight knowledgeable technicians who diagnose problems quickly, explain the issue clearly, and handle repairs with confidence. Speed (181) Many reviews emphasize fast repairs and efficient installations, with work often completed in a short visit or within an hour. Communication (167) Reviewers value the clear explanations, arrival updates, written or verbal options, and helpful guidance they receive throughout the service call. Service (154) Customers praise the overall service experience, including helpful office staff, friendly technicians, and a smooth process from scheduling through completion. Friendliness (147) Many reviewers mention kind, friendly, pleasant, and personable staff who make the visit feel easy and comfortable. Trustworthiness (118) Customers often say Precision is honest, upfront, and low-pressure, with technicians who provide straightforward recommendations and do not push unnecessary work. Value (105) Reviewers frequently describe the pricing as fair, reasonable, competitive, or worth the cost, especially when paired with fast, reliable work.

Recent Reviews from Cleveland

Randy Gray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/23/2012

Great job! My garage doors were making a great deal of noise and I was not sure if I needed to replace or what. Precision came out and evaluated the problems and did the necessary maintenence and now the doors are really quiet. They also gave me the age of the doors and the age and quality of the openers and what changes and maintenece I might want to consider in the future. They were very professional and thank you for the quiet.

Response from Jeffery Ware Business Owner

Thank you for reviewing your experience with Precision and Brad in particular. Our goal is 100% customer satisfaction. Our business is largely driven by happy customers, who tell others about us. Thank you for using Precision

Service: Garage Door Repair

Product: Rollers

Ralph Hodous

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/23/2012

Excellent service!!

Response from Jeffery Ware Business Owner

Thank you for using Precision Door. Please share your experience with friends and family

Service: Broken Garage Door Spring Repair

Product: Rollers

Steve Ristagno

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon Lake, OH 10/22/2012

Personable, punctual,polite and knowledgeable.Ticked all the boxes.

Response from Jeffery Ware Business Owner

Thank you for your feedback. We really appreciate and value our customers. Please do not hesitate to call on us for any future garage door issues you may have.

Service: Garage Door Opener Install

Product: Springs

Lisa Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Euclid, OH 10/22/2012

Brad was prompt, courteous and took the time to explain the repair work that needed to be done.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Springs

Max Dimoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/20/2012

These guys are great! On time and reliable. Our garage door works better than it ever has. I would definitely call again but probably won't need to since they did the job right the first time.

Anthony Wise

Technician: Anthony Wise

Service: Garage Door Opener Install

Nick Hahn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Bill was courteous, diligent and very effective in completing our door opener replacement. He is a good representative of your company. I will ask for him again for any future garage door needs.

Service: Broken Garage Door Spring Repair

Product: Springs

Dorothy Lettus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

One of the cables on my garage door broke on a Sunday. I was very pleased that there was no extra charge for sending a technician out on a Sunday.I also appreciated the email including a photo of the scheduled tech. Ryan was very professional. He phoned and asked if he could arrive early, which was great! He recommended a rebuild rather than just replacing the broken cable, and since my garage door hadn't been serviced since I bought it in 1997, I agreed. It was more than I had hoped to spend, but I liked the guarantee. The only thing that stopped me from giving your company 5 stars is that I wish I had been told about the coupon on your website that would have waived the cost of the service call since I was spending way more in excess of $100. Your company did honor the half off the service fee coupon I had from Angie's list, but excellent customer service would have been to suggest your own coupon since the rebuild was $650, way in excess of the $100 service the coupon required. Ryan did the work quickly and cleaned up afterwards. He was very friendly and courteous.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Lettus. Same day service is one of the many things that separates us from other garage door service companies, along with a picture of the technician coming to your home. Our goal is 100% customer satisfaction and fixing your door right the first. We do apologize for you not being aware of our internet coupon but Ryan did the right thing by reducing your service call fee. Thank you for reviewing your experience, it will help make us better.

Service: Broken Garage Door Spring Repair

Product: Springs

George Morse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our garage door spring broke Saturday morning. We were clueless what to do. We looked up garage repair online and your company came up. The lady on the phone was great, and an hour later the technician was there. He was professional and competent. He had the garage door fixed in less than an hour. The price we were quoted was exactly what we paid. Would use this company again.

Response from Jeffery Ware Business Owner

Thank you for reviewing your experience with Precision and Ryan. Ryan, along with our other techs is very professional. We are glad you had a good experience. Please call on us again for any garage door issues you may encounter.

Service: Broken Garage Door Spring Repair

Product: Springs

Suzanne Fechko

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

WOW! 24 hour service at no extra charge! That captured my attention in the Yellowbook. I also liked going on the internet to see the picture and bio on the serviceman coming out to my house late at night. I was not disappointed with the serviceman. The truck was marked well and he had identification on. Bill Adamini was very professional, knowledgeable, explained everything well so I could understand the problem. I had 6 options to pick from and Bill explained each one in detail. Bill went above and beyond the normal expectation of a sales/repair technician in performing his job. Because of my handicap, Bill offered to do several things for me (like going up the stairs for the detergent) which was extremely appreciated. I have already told several people about the fantastic service I received from Bill. Since my new garage door would take 3 days to come in, he came back the next day to replace several parts (spring and hardware) so that I could get my car out of the garage. Bill is very well trained and has a super personality!

Response from Jeffery Ware Business Owner

THANK YOU FOR YOUR FEEDBACK MRS. FECHKO. WE UNDERSTAND THE ANXIETY HOMEOWNERS MAY EXPERIENCE WHEN A TOTAL STRANGER COMES TO THEIR HOME, THAT IS WHY WE POST OUR TECHS PICTURES ON THE WEBSITE. WE DO OUR BEST TO EXUDE PROFESSIONALISM. BILL IS A VERY CONSCIENTIOUS YOUNG MAN SO I DOESN'T SURPRISE THAT HE WAS KIND TO YOU. PLEASE DO SHARE YOUR EXPERIENCE WITH PRECISION AND BILL WITH OTHERS. THANK YOU FOR USING PRECISION.

Service: Install Garage Doors

Product: Garage Doors

Kim and tom Coleman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/14/2012

My husband and I were completely satisfied with our service and are extremely happy with our new garage door opener system. Bill was the utmost professional. I will recommend your company to my family and friends.

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Richard Baker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lakewood, OH 10/14/2012

Tech did not leave an invoice, parts are much too expensive springs by 3 times, and the need for an additional part required [center bearing by 5 times] was not discussed in during appointment conversation. Tech Service rate fair and work satisfactory. I would not recommond them.

Response from Jeffery Ware Business Owner

We apologize that your experience was not a good one. We are constantly re-evaluating our staff so we are able to send only the most professional, competent and thorough technicians to service our customers needs. Again, we apologize. We hope this one incident will not discourage you from using us in the future. I promise your experience will be entirely different.

Service: Broken Garage Door Spring Repair

Product: Springs

GERALD ROCHE

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/12/2012

TIMELY, COMPETENT RESPONSE TO MY NEEDS. THANK YOU JIM.

Response from Jeffery Ware Business Owner

THANK YOU FOR REVIEWING YOUR EXPERIENCE WITH PRECISION DOOR SERVICE. ALL OF OUR TECHNICIANS ARE TRAINED AND CERTIFIED TO DIAGNOSE ANY GARAGE DOOR ISSUE AND WE PRIDE OURSELVES ON QUICK RESPONSE TIME. THANK YOU FOR CHOOSING PRECISION.

Service: Broken Garage Door Spring Repair

Product: Springs

YVONNE RUFFNER

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/12/2012

I WAS EXTREMELY HAPPY WITH THE SERVICE FROM JEFFERY ON THE PHONE AND OUR TECHNICIAN JIM. BOTH WERE VERY HELPFUL AND FRIENDLY. THE CUSTOMER SERVICE FROM CORPORATE WAS HORRIBLE AND I WAS VERY FRUSTRATED PRIOR TO SPEAKING WITH JEFFERY. I WAS VERY PLEASANTLY SURPRISED BY THE GREAT SERVICE THE FRANCHISE.

Response from Jeffery Ware Business Owner

THANK YOU FOR YOUR FEEDBACK MS. RUFFNER. WE APOLOGIZE FOR YOUR FRUSTRATION WITH CORPORATE. THIS GIVES US THE OPPORTUNITY TO IMPROVE IN THAT AREA. FORTUNATELY WE WERE ABLE TO PICK THE BALL UP AND SHOW YOU HOW WE CONDUCT BUSINESS. IT WAS A PLEASURE SPEAKING TO YOU ON THE PHONE AND HOPE THAT YOU CONTINUE TO CALL ON US FOR YOUR GARAGE DOOR NEEDS.

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Dennis & shannon Leebow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Brad (as always) was very prompt and professional. We enjoy working with him for all of our garage repair needs.

Response from Jeffery Ware Business Owner

Thank you for your feedback. Brad is our lead tech and we know he will represent Precision Door as we would. Our goal is 100% customer satisfaction. As long as we continue to do that, our hope is that you will always remain our customer

Service: Garage Door Repair

Art Heffner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I HAD TO SEND YOU THIS FOLLOW-UP COMMENT ABOUT MATT'S SECOND VISIT TO HELP ME CONNECT THE HOMELINK BUTTON IN MY CAR. MATT CAME OUT SATURDAY MORNING AND SPENT 45 MINUTES ATTEMPTING TO GET EVERYTHING WORKING. UNFORTUNATELY IT DID NOT WORK. MATT SAID HE WOULD INVESTIGATE AND GET BACK TO ME WITH AN ANSWER. I REALLY APPRECIATED THE EXTRA EFFORT MATT PUT INTO THIS PROBLEM. HE IS A VERY CONSCIENTIOUS EMPLOYEE. MATT IS A KEPPER.

Response from Jeffery Ware Business Owner

MY ONLY RESPONSE IS WOW!!!

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Joe Stanevich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ryan was very professional and knowledgeable. He cleaned up the work area very well. Very polite.

Response from Jeffery Ware Business Owner

Thank you for reviewing your experience with Precision Door. Our business is largely driven by customer satisfaction and fixing the door "right the first time". Thank you for allowing us into your home.

Service: Broken Garage Door Spring Repair

Product: Springs

Ken Sommer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bedford, OH 10/11/2012

Great service! The technician was honest and didn't try to sell me anything more than I needed. I would recommend them anytime!

Response from Jeffery Ware Business Owner

THANK YOU FOR YOUR FEEDBACK MR. SOMMER. WE ARE GLAD YOUR EXPERIENCE WAS A GOOD ONE. OUR GOAL IS 100% CUSTOMER SATISFACTION AND FIXING IT RIGHT THE FIRST TIME. WE WILL NOT BE DISHONEST WITH OUR CUSTOMERS. THANK YOU FOR ALLOWING US INTO YOUR HOME AND PLEASE DO RECOMMEND US TO FRIENDS AND FAMILY.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Rollers

Rose Ciuppa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ryan is a very courteous technician. I will recommend Ryan to anyone who needs service on their garage door. He was also very neat and orderly in completing the job.

Response from Jeffery Ware Business Owner

We are glad your experience was a good one.

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Rose Ciuppa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ryan is a very courteous technician. I will recommend Ryan to anyone who needs service on their garage door. He was also very neat and orderly in completing the job.

Response from Jeffery Ware Business Owner

We are glad your experience was a good one.

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Art Heffner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Matt provided a completely professional installation of my new Liftmaster door opener. Even though he had other appointments, he took time to make certain I understood all the features that were not on my old unit. Matt presented a very attitude and made me feel confident that I made the right decision in purchasing the new equipment. Thank you Matt.

Response from Jeffery Ware Business Owner

Thank you for your feedback. We are glad your experience was a good one. Matt is an excellent representative of company. We strive to provide the best customer service possible, which includes spending as much time our customer that is necessary to help them completely understand the proper function of their garage door and opener. Thank you for choosing Precision.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Geno Corley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Outstanding!!! Ryan and Tony conducted themselves in a very professional manner. They did not try to sell me things I did not need. I was comfortable and felt confident spending my money with this company. Thanks!!!

Service: Broken Garage Door Spring Repair

Product: Springs

Raymond Fischer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 10/11/2012

You have a super tech in Ryan. He was courteous and very helpful. He is well trained on garage door products. I rate him excellent and was very fortunate to have him service my garage door.

Response from Jeffery Ware Business Owner

thank you for taking the time to review your experience with Ryan. We are quite satisfied with Ryan's knowledge and also calm demeanor. Thank you for choosing Precision.

Service: Garage Door Repair

Product: Cables

Terrie McElroy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/11/2012

Excellent job!!! I will definitely recommend to others.

Response from Jeffery Ware Business Owner

Thank you for choosing Precision Door Service. Our goal is 100% customer service.

Service: Broken Garage Door Spring Repair

Product: Springs

Dennis Darby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedonia, OH 10/11/2012

I really appreciated him for providing thorough and honest answers to my questions. He took time to show parts, offered good suggestions and was very careful to make final adjustments and finishing touches.

Response from Jeffery Ware Business Owner

Thank you for reviewing Your experience with Bill. We want to provide our customer with a memorable experience and "get it right" the first time.

Service: Install Garage Doors

Product: Garage Doors

Geno Corley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I received outstanding service from your company! From your telephone operator to your technician,Ryan and Tony. Ryan arrived earlier than expected and repaired my garage door frame and rollers. He explained what he was doing and why. He did not try to sell me anything I did not need and provided suggestions for future potential problems. He conducted himself in a very professional manner. I felt good about spending my hard earned money to your company. Thanks! - Geno Corley

Service: Garage Door Repair

Product: Rollers

Mary & Chris Lachowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/10/2012

I found your company on line and was especially drawn to your same day service. Your technician showed up early*****was very polite and made me feel confident in his ability to do the job right from the get go. The Garage door springs were replaced as one was broken. The job was done with great attention to detail. He made sure every thing was running smoothly and even fixed the door handle that was loose. I would highly reccomend your company to any one.

Service: Broken Garage Door Spring Repair

Product: Springs

James Widrich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The installation went very well, and Bill was very inforamtive, we love are new door! THANK YOU. Jim Widrich

Service: Install Garage Doors

Product: Remotes / Keypad

DANIEL PETERS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Beautiful new door. Professional installation. Spotless cleanup.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Install Garage Doors

Product: Garage Doors

Ronald Murach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Parma, OH 10/05/2012

A second visit was needed because the door was still stopping partially closed or open. The first visit you replace most moving parts with your $850 overhaul. The second visit you diagnosed the electronics in the opener as causing the same symptoms as I originally reported before the overhaul. Anyway, all seems well now. But, it made me wonder if the overhaul was really necessary and maybe only the new Liftmaster unit would have fixed my original problem? Eric said the door itself was hard to move before the overhaul and that satisfied me. The new belt drive that Eric installed is so quiet compared to my old chain drive and I am very satisfied with that. Also the outside remote pad is very convenient for use by my family.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Murach. I apologize that it took us two visits to have your door and opener working properly. I can assure you after speaking to Eric that you did indeed have multiple issues at the time of service. I hope Eric explained that the opener and the door are two separate entities. Openers are only designed lift between 10-12 lbs. The issue with your opener was directly caused by the old, worn parts on your door. Now you have some peace of mind.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Michael Estep

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Both Matt and trainee Jim were great!!! Both were an amazing representation of your company. Explained everything before and after work was completed

Response from Jeffery Ware Business Owner

Thank you you feedback Mr. Estep. Very encouraging coming from a customer. Lets me know my guys are doing a good job. Please call on us again for your garage door needs.

Service: Broken Garage Door Spring Repair

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Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125