4.9 1 2 3 4 5 5,282 Reviews

From Cleveland Homeowners

Garage Door Repair in Greater Cleveland - Page 157

Precision Garage Door

Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cleveland FREE Service Call With Garage Door Repair over $150

Serving Cleveland

Proudly serving the Greater Cleveland community with same day service.

Service truck

Local Garage Door Repair in Greater Cleveland

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Cleveland

Serving Cleveland

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland earns strongly positive customer sentiment across the greater Cleveland area. Reviewers consistently praise the company for fast scheduling, same-day and next-day availability, and technicians who arrive on time, explain the work clearly, and complete repairs or installations efficiently. Customers also frequently highlight professionalism, friendliness, honesty, and thorough workmanship, along with a sense of trust built through repeat service and clear recommendations. Many reviews mention fair or reasonable pricing and appreciate that the team offers options without pressure, making the overall experience feel smooth, reliable, and customer-focused.

What Customers in Your Area Mention Most

Responsiveness (420) Customers repeatedly praise the company for quick callbacks, rapid dispatch, and getting service scheduled promptly, often the same day or within hours. Professionalism (394) Reviewers consistently describe technicians and office staff as professional, courteous, respectful, and easy to work with. Expertise (318) Customers frequently note that technicians are knowledgeable, skilled, and able to diagnose problems quickly while explaining the issue clearly. Speed (287) Reviews commonly highlight fast repairs and installations, with many jobs completed in under an hour or within a same-day visit. Communication (261) Customers value clear explanations, arrival updates, option walkthroughs, and straightforward communication before and during the work. Friendliness (248) Technicians and office staff are often described as friendly, pleasant, kind, and personable, which customers say makes the experience easier and more comfortable. Reliability (217) Many reviewers say Precision is dependable and consistent, with repeat customers returning because the company shows up as promised and gets the job done right. Workmanship (203) Customers praise the quality of repairs and installations, often saying doors, openers, springs, rollers, and related parts were fixed cleanly and working better afterward. Pricing (146) Reviewers often mention fair, reasonable, or competitive pricing, and appreciate receiving quotes or cost details upfront before work begins.

Recent Reviews from Cleveland

Dennis & shannon Leebow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Brad (as always) was very prompt and professional. We enjoy working with him for all of our garage repair needs.

Response from Jeffery Ware Business Owner

Thank you for your feedback. Brad is our lead tech and we know he will represent Precision Door as we would. Our goal is 100% customer satisfaction. As long as we continue to do that, our hope is that you will always remain our customer

Service: Garage Door Repair

Joe Stanevich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ryan was very professional and knowledgeable. He cleaned up the work area very well. Very polite.

Response from Jeffery Ware Business Owner

Thank you for reviewing your experience with Precision Door. Our business is largely driven by customer satisfaction and fixing the door "right the first time". Thank you for allowing us into your home.

Service: Broken Garage Door Spring Repair

Product: Springs

Art Heffner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I HAD TO SEND YOU THIS FOLLOW-UP COMMENT ABOUT MATT'S SECOND VISIT TO HELP ME CONNECT THE HOMELINK BUTTON IN MY CAR. MATT CAME OUT SATURDAY MORNING AND SPENT 45 MINUTES ATTEMPTING TO GET EVERYTHING WORKING. UNFORTUNATELY IT DID NOT WORK. MATT SAID HE WOULD INVESTIGATE AND GET BACK TO ME WITH AN ANSWER. I REALLY APPRECIATED THE EXTRA EFFORT MATT PUT INTO THIS PROBLEM. HE IS A VERY CONSCIENTIOUS EMPLOYEE. MATT IS A KEPPER.

Response from Jeffery Ware Business Owner

MY ONLY RESPONSE IS WOW!!!

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

GERALD ROCHE

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/12/2012

TIMELY, COMPETENT RESPONSE TO MY NEEDS. THANK YOU JIM.

Response from Jeffery Ware Business Owner

THANK YOU FOR REVIEWING YOUR EXPERIENCE WITH PRECISION DOOR SERVICE. ALL OF OUR TECHNICIANS ARE TRAINED AND CERTIFIED TO DIAGNOSE ANY GARAGE DOOR ISSUE AND WE PRIDE OURSELVES ON QUICK RESPONSE TIME. THANK YOU FOR CHOOSING PRECISION.

Service: Broken Garage Door Spring Repair

Product: Springs

YVONNE RUFFNER

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/12/2012

I WAS EXTREMELY HAPPY WITH THE SERVICE FROM JEFFERY ON THE PHONE AND OUR TECHNICIAN JIM. BOTH WERE VERY HELPFUL AND FRIENDLY. THE CUSTOMER SERVICE FROM CORPORATE WAS HORRIBLE AND I WAS VERY FRUSTRATED PRIOR TO SPEAKING WITH JEFFERY. I WAS VERY PLEASANTLY SURPRISED BY THE GREAT SERVICE THE FRANCHISE.

Response from Jeffery Ware Business Owner

THANK YOU FOR YOUR FEEDBACK MS. RUFFNER. WE APOLOGIZE FOR YOUR FRUSTRATION WITH CORPORATE. THIS GIVES US THE OPPORTUNITY TO IMPROVE IN THAT AREA. FORTUNATELY WE WERE ABLE TO PICK THE BALL UP AND SHOW YOU HOW WE CONDUCT BUSINESS. IT WAS A PLEASURE SPEAKING TO YOU ON THE PHONE AND HOPE THAT YOU CONTINUE TO CALL ON US FOR YOUR GARAGE DOOR NEEDS.

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Art Heffner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Matt provided a completely professional installation of my new Liftmaster door opener. Even though he had other appointments, he took time to make certain I understood all the features that were not on my old unit. Matt presented a very attitude and made me feel confident that I made the right decision in purchasing the new equipment. Thank you Matt.

Response from Jeffery Ware Business Owner

Thank you for your feedback. We are glad your experience was a good one. Matt is an excellent representative of company. We strive to provide the best customer service possible, which includes spending as much time our customer that is necessary to help them completely understand the proper function of their garage door and opener. Thank you for choosing Precision.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Ken Sommer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bedford, OH 10/11/2012

Great service! The technician was honest and didn't try to sell me anything more than I needed. I would recommend them anytime!

Response from Jeffery Ware Business Owner

THANK YOU FOR YOUR FEEDBACK MR. SOMMER. WE ARE GLAD YOUR EXPERIENCE WAS A GOOD ONE. OUR GOAL IS 100% CUSTOMER SATISFACTION AND FIXING IT RIGHT THE FIRST TIME. WE WILL NOT BE DISHONEST WITH OUR CUSTOMERS. THANK YOU FOR ALLOWING US INTO YOUR HOME AND PLEASE DO RECOMMEND US TO FRIENDS AND FAMILY.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Rollers

Rose Ciuppa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ryan is a very courteous technician. I will recommend Ryan to anyone who needs service on their garage door. He was also very neat and orderly in completing the job.

Response from Jeffery Ware Business Owner

We are glad your experience was a good one.

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Rose Ciuppa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ryan is a very courteous technician. I will recommend Ryan to anyone who needs service on their garage door. He was also very neat and orderly in completing the job.

Response from Jeffery Ware Business Owner

We are glad your experience was a good one.

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Geno Corley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Outstanding!!! Ryan and Tony conducted themselves in a very professional manner. They did not try to sell me things I did not need. I was comfortable and felt confident spending my money with this company. Thanks!!!

Service: Broken Garage Door Spring Repair

Product: Springs

Terrie McElroy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/11/2012

Excellent job!!! I will definitely recommend to others.

Response from Jeffery Ware Business Owner

Thank you for choosing Precision Door Service. Our goal is 100% customer service.

Service: Broken Garage Door Spring Repair

Product: Springs

Dennis Darby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedonia, OH 10/11/2012

I really appreciated him for providing thorough and honest answers to my questions. He took time to show parts, offered good suggestions and was very careful to make final adjustments and finishing touches.

Response from Jeffery Ware Business Owner

Thank you for reviewing Your experience with Bill. We want to provide our customer with a memorable experience and "get it right" the first time.

Service: Install Garage Doors

Product: Garage Doors

Raymond Fischer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 10/11/2012

You have a super tech in Ryan. He was courteous and very helpful. He is well trained on garage door products. I rate him excellent and was very fortunate to have him service my garage door.

Response from Jeffery Ware Business Owner

thank you for taking the time to review your experience with Ryan. We are quite satisfied with Ryan's knowledge and also calm demeanor. Thank you for choosing Precision.

Service: Garage Door Repair

Product: Cables

Geno Corley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I received outstanding service from your company! From your telephone operator to your technician,Ryan and Tony. Ryan arrived earlier than expected and repaired my garage door frame and rollers. He explained what he was doing and why. He did not try to sell me anything I did not need and provided suggestions for future potential problems. He conducted himself in a very professional manner. I felt good about spending my hard earned money to your company. Thanks! - Geno Corley

Service: Garage Door Repair

Product: Rollers

Mary & Chris Lachowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/10/2012

I found your company on line and was especially drawn to your same day service. Your technician showed up early*****was very polite and made me feel confident in his ability to do the job right from the get go. The Garage door springs were replaced as one was broken. The job was done with great attention to detail. He made sure every thing was running smoothly and even fixed the door handle that was loose. I would highly reccomend your company to any one.

Service: Broken Garage Door Spring Repair

Product: Springs

James Widrich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The installation went very well, and Bill was very inforamtive, we love are new door! THANK YOU. Jim Widrich

Service: Install Garage Doors

Product: Remotes / Keypad

DANIEL PETERS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Beautiful new door. Professional installation. Spotless cleanup.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Install Garage Doors

Product: Garage Doors

Ronald Murach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Parma, OH 10/05/2012

A second visit was needed because the door was still stopping partially closed or open. The first visit you replace most moving parts with your $850 overhaul. The second visit you diagnosed the electronics in the opener as causing the same symptoms as I originally reported before the overhaul. Anyway, all seems well now. But, it made me wonder if the overhaul was really necessary and maybe only the new Liftmaster unit would have fixed my original problem? Eric said the door itself was hard to move before the overhaul and that satisfied me. The new belt drive that Eric installed is so quiet compared to my old chain drive and I am very satisfied with that. Also the outside remote pad is very convenient for use by my family.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Murach. I apologize that it took us two visits to have your door and opener working properly. I can assure you after speaking to Eric that you did indeed have multiple issues at the time of service. I hope Eric explained that the opener and the door are two separate entities. Openers are only designed lift between 10-12 lbs. The issue with your opener was directly caused by the old, worn parts on your door. Now you have some peace of mind.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Michael Estep

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Both Matt and trainee Jim were great!!! Both were an amazing representation of your company. Explained everything before and after work was completed

Response from Jeffery Ware Business Owner

Thank you you feedback Mr. Estep. Very encouraging coming from a customer. Lets me know my guys are doing a good job. Please call on us again for your garage door needs.

Service: Broken Garage Door Spring Repair

Joan Conochan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Willoughby, OH 10/02/2012

Had a really good experience w/ Precision. Novel idea... tech was ON TIME. Thanks so much. Also.. the tech was very personable.They diagnosed the problem quickley and had repaired the door in no time. No anoying up selling also .. refreshing!!!This is my second experience w/ Precision and the first one was fab also. I will use them again in the future.

Response from Jeffery Ware Business Owner

Thank you for your feedback. One of our goals is provide a memorable experience for our customers. It is vital that we are respectful of your time. Obviously you have had a bad experience with service providers in the past, as we all have. We continue to set ourselves apart from our competitors by providing the best customer service possible. It is not a coincidence that on both occasions you were pleased with the service. Our business is largely driven by 100% customer satisfaction and will always be our goal. Thank you for your continued loyalty.

Service: Broken Garage Door Spring Repair

Product: Cables

Barb Kasper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent job and speedy. I anticipated an all day job and he repaired everything in less than 2 hours. Thank you Precision.

Response from Jeffery Ware Business Owner

Thank you for taking the time to review your experience with Brad. Our goal is 100% customer satisfaction and we want to fix your door right the first time. Brad is our lead tech and does an excellent job. Trust me, it is a pleasure doing business with you.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Springs

Matthew K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Aurora, OH 10/01/2012

Please post this review for me. I had the pleasure of having Bill come out to work on our Garage door this evening. I can't say enough about how pleased I am with Bill Adamini. He arrived on schedule, explained every little detail of what he found component by component, explained further every detail of the repair, and completed it taking great care all the while even with our cars right nearby. He didn't give us the run around. or try to rush out or undersell us even though it was late at night on a Sunday. Bill is definitely a keeper! PDS uses only high quality parts and sends well trailed professionals to perform service. I'm quite impressed with the fit and finish of the parts and the work that was done. Top notch!

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Patricia Bruck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon Lake, OH 10/01/2012

Picked you out orf phone book. Guys did a good job replacing seal on bottom of door. They were well informed about doors. Also very polite and friendly.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Bruck. It is very important to the health of our business for our technicians to be courteous and friendly. We want our customers to have a pleasurable experience with PDS. Thank you for your business.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Garage Door Repair

Product: Garage Doors

william hinsberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service !! Would recommend you readily to others

Response from Jeffery Ware Business Owner

Thank you for your feedback. Our goal is 100% customer satisfaction. Please do recommend us.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Zackery Brady

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wickliffe, OH 09/26/2012

HE DID A GREAT JOB

Response from Jeffery Ware Business Owner

Thank you for your feedback. Very short but also very sweet. We want our customer to have a good experience with Precision Door.

Service: Garage Door Opener Repair

Product: Rollers

Tony Sumodi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 09/26/2012

Professional in every sense of the word. Concern for the repair in every detail by extremely competent service people like Brad and Bill. Qualioty in every step, in each poduct and concern for the customer is the hallmark of Precision. Would highly recco this band of competents to one and all without reservation. ................... Drt. A. J. Sumodi

Response from Jeffery Ware Business Owner

We really appreciate your feedback Mr. Sumodi. We take great pride in our technicians ability to diagnose and repair any garage door issue. Our employees believe in 100% customer satisfaction and fixing the door right the first time. Thank you for recommending to others.

Service: Broken Garage Door Spring Repair

Product: Springs

bob archer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 09/25/2012

I have used Precision before and found them to be fair and honest. Ryan took care of us on that visit. Today, our garage door would not open, Bill was the tech who came to take care of us. He found that our pulley system was broken and unsafe. He replaced the pulleys and installed safety hardware. Then he found that our door would not work, due the fact that the motor was burned out (probably from my wife trying to open the stuck door). We just couldn't afford to install a brand new opener at this time and we were resigned that we would have to manually open and close our garage door. Not a pleasant option with Cleveland winter just around the corner. Bill said don't give up yet, he went to his truck and found a replacement part from an opener he had removed from another job earlier in the day. He was able to get the opener working. He also reprogrammed our remote. The door opens and closes perfectly and I now have the peace of mind knowing that the entire system is safe. My wife was so pleased with the effort that Bill went to to make sure our issues were taken care and at a price we could afford, she give him a couple slices of chocolate cake. When the time comes to replace our 20+ year old opener we will be calling Precision Door again. Thank you very much for your hard work Bill !!!

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

James Widrich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We called for a service call, We were given the pros and cons about the old door and opener, in the long run it made more sense going with a new insulated door and new opener, your tech was great.It was not worth repairing sometheing 17 years old. Thank you Jim Widrich

Response from Jeffery Ware Business Owner

Thank you for reviewing us Mr. Widrich. We want to provide our customers with the best possible solution to their specific issue. We want to fix the problem right the first. In your case Eric assessed that replacement instead of repair was in your best interest. Thank you for choosing Precision.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Robin Ross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 09/19/2012

I would highly recommend this company for garage door repair. The technicians were prompt, efficient and courteous and even had to alter their schedule due to a raccoon in the garage, plus it was raining.

Response from Jeffery Ware Business Owner

We appreciate you taking the time to share your experience with others. Our goal is 100% customer satisfaction. We thank you for allowing us the opportunity to service your garage door. That raccoon startled my technician a little, but he will survive.

Service: Garage Door Repair

Product: Springs

Ronald Murach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Parma, OH 09/19/2012

Eric and his apprentice Jim were very professional and did a very good job replacing worn garage door parts in a very timely manner. The door now operates better than when it was new and is much quieter! I will recommend your Company to any of my family or acquaintances who may have garage door problems.

Response from Jeffery Ware Business Owner

Thank you for taking time to review Eric. We have two goals we want to accomplish at every call. One is 100% customer satisfaction, the other is fixing the door right the first time, so you don't have to worry about again. Please tell your friends and family about your experience with Precision Door. Thank you again.

Service: Garage Door Repair

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Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125