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about Precision Garage Door
Precision Garage Door of Clevelandhas received 4845 reviews, averaging 4.93 Stars:
Independence, OH
Service Provided:
Product:
Operations Manager: Brad Buzzelli
Cleveland, OH
I called Precision Door late one evening because my garage door was hanging up and wouldn't close properly. Brad called the next day and we planned to meet that evening, if he had a garage door opener left at the end of the day. He was kind enough to save the last one for me and installed it when I returned home from work. He explained that he knew I needed to get to work in the morning and didn't want to take time from my job. The installation took about an hour, he explained how the remotes worked, and how to disengage the opener. Brad was an excellent technician. I would highly recommend Precision Door Services to anyone who needs help with their garage door. Thanks!
- maryanne crimaldi
Cleveland, OH
A very good job.
- Calvin Garett
Cleveland, OH
Quality work...Technician Customer Friendly and Personable.
- Bruce Morrison
Cleveland, OH
I would have to rate the service as excellent. From the first phone call, our needs were taken care of. The tech called before he came out and got right to work. He was friendly and knowledgeable. Thank You!
- Carol Morgan
Brunswick, OH
I called and talked to the service manager about our experience with this technician - Jeremiah. He was very unprofessional on the phone and in person. He made you feel like an idiot because you weren't using the correct terms such as "J Bar". He was arrogant and didn't even finish fixing the door correctly. He even tried to not come out and just tell us to fix it ourselves (putting bolts into the door). He also didn't explain the charges very well. My husband had already been told the price was $85 and a check had been written and then was told it would be $115. I understand he used a part we had to pay for, but he didn't explain the extra energy charge which hadn't been charged on our first trip to our home in the fall. I had to call the company back after he left once I realized that the door wouldn't completely touch the ground and snow could actually come into the garage. After my call, they sent Brad Buzzelli out who was professional and very friendly. He fixed the door and answered every question I had. I would have Brad back to my house again, but never again Jeremiah.
- jane lacoste
Thank you Ms. LaCoste for your feedback. I want to apologize for your bad experience with Jeremiah, at Precision our main objective is for our customers to be 100% satisfied. Obviously that was not the case. I will inform you that because of Jeremiah's attitude his is no longer under our employ. Brad is more representative of the quality of service we aspire to provide our customers. Thank you for choosing Precision.
Pepper Pike, OH
He did great work on the spring and very nice and pleasant to conversate. He did excellent work. The only issue is that he filled out the inspection sheet, but did not explain it to me. For example, the garage door is unbalnced was checked...what does that mean. was it because of the broken spring or something else. Overall great service on a Sunday morning.
- James Hall
We apologize for not taking the time to fully explain the Safety Checklist. Al was working with a bad cold and was not on his A game. Al did contact Mr. Hall and explain the Safety Checklist to him to his satisfaction
Solon, OH
I just wanted to thank Al Fleming for his quick, responsive service. I will tell my friends.
- Joe Eardley
Richmond Hts, OH
Very pleased with the swift response and the quality of service
- Cliff Johnston
Cleveland, OH
I was very happy with the fast service. They are very proffesional.
- Geneva Dennis
Euclid, OH
I was very impressed with the proffesionalism of the technician. It is refreshing to have a service person who is knowledgable and a gentleman. I will refer Al and Precision Door to every one I know.
- Al Totarella
Cleveland, OH
Happy with service.
- Queenie Ivey
Product:
Cleveland, OH
I am totally satisfied with the job Precision Door performed for me. I had an old wood door. I called Precision, the technician came out gave me a couple differant options. Eventually i decided i would replace the door. I am very pleased with my new door. The entire process took four days. Every one at Precision Door was courteous and proffesional. I will never call any one else for my garage door needs. I have already reccomended Precision Door to a friend. Thanks Guys
- Maybelle Bias
Bay Village, OH
Thanks for the Great Service. Very proffesional
- David Tilkey
Strongsville, OH
Al was very courteous and expdiate with the service. I will call again for any future needs.
- Mrs Hess
Cleveland, OH
I was very impressed by the Technician and the Customer Service people that answered the phone. Rob was very helpful, knowledgable and personable.
- Patricia Czaplick
Product:
Rocky River, OH
Prompt,friendly and knowledgable. Great service.
- Laureen Mooney
Cleveland, OH
Rob did a great job.
- Joe Subol
Strongsville, OH
Your service man did an excellent job of installing my new unit and he explained the operation very well.
- William Goode
Product:
Garfield Heights, OH
The tech was very nice. He found the problem and had the coils changed in no time. I really appreciate how fast he got to my home and had my problem fixed. Thanks again Steve.
- Joe Woods
Eastlake, OH
I called Precision Door Service for my garage door. Rob did great work and he is a great guy. This company deserves an award for Excellent Service
- Marianne Sklodowski
Mentor, OH
We are pleased with the service we received today. We will recccomend Precision Door...
- Beverly Martin
Lagrange, OH
Fast, superior service. Great Job.
- Lisa Bumgardner
Parma, OH
Excellent Service
- Mary Hamrick
Independence, OH
Great Job Steve- Thanks
- Grace Stoffko
Product:
Cleveland Heights, OH
Great service. A little expensive but worth it.
- Ronald Reynolds
Shaker Heights, OH
I am so grateful they came out on such a bad weather day...
- Jana Kirilcuk
Lakewood, OH
They got the serviceman to me quickly. He was on time and very friendly and courteous.
- Nancy Ressler
Cleveland, OH
GREAT JOB!! Quick service. WONDERFUL....
- Norris Chapman
Lorain, OH
Happy!
- Joe Sandoval
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Outstanding young man fixed my broken door in a very efficient and timely fashion. Got your company name from the yellow pages. I had a five star experience. Didn't know this stuff was so expensive.
- Martin Kearns