4.9 1 2 3 4 5 5,293 Reviews

From Cleveland Homeowners

Garage Door Repair in Greater Cleveland - Page 158

Precision Garage Door

Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cleveland FREE Service Call With Garage Door Repair over $150

Serving Cleveland

Proudly serving the Greater Cleveland community with same day service.

Service truck

Local Garage Door Repair in Greater Cleveland

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Cleveland

Serving Cleveland

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland is praised by customers across Greater Cleveland for fast response, knowledgeable technicians, clear communication, and consistently professional service. Reviews repeatedly mention same-day or next-day help, courteous staff, and repairs or installations that leave garage doors working smoothly again. Customers also frequently note fair or reasonable pricing, easy scheduling, and a low-pressure, straightforward experience from the first call through completion.

What Customers in Your Area Mention Most

Responsiveness (255) Customers consistently praise how quickly Precision responds to calls, often with same-day or next-day appointments and rapid follow-up from the office and technicians. Professionalism (232) Reviewers frequently describe the team as professional, courteous, polite, respectful, and easy to work with from start to finish. Expertise (218) Customers repeatedly highlight knowledgeable technicians who diagnose problems quickly, explain the issue clearly, and handle repairs with confidence. Speed (181) Many reviews emphasize fast repairs and efficient installations, with work often completed in a short visit or within an hour. Communication (167) Reviewers value the clear explanations, arrival updates, written or verbal options, and helpful guidance they receive throughout the service call. Service (154) Customers praise the overall service experience, including helpful office staff, friendly technicians, and a smooth process from scheduling through completion. Friendliness (147) Many reviewers mention kind, friendly, pleasant, and personable staff who make the visit feel easy and comfortable. Trustworthiness (118) Customers often say Precision is honest, upfront, and low-pressure, with technicians who provide straightforward recommendations and do not push unnecessary work. Value (105) Reviewers frequently describe the pricing as fair, reasonable, competitive, or worth the cost, especially when paired with fast, reliable work.

Recent Reviews from Cleveland

Joan Conochan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Willoughby, OH 10/02/2012

Had a really good experience w/ Precision. Novel idea... tech was ON TIME. Thanks so much. Also.. the tech was very personable.They diagnosed the problem quickley and had repaired the door in no time. No anoying up selling also .. refreshing!!!This is my second experience w/ Precision and the first one was fab also. I will use them again in the future.

Response from Jeffery Ware Business Owner

Thank you for your feedback. One of our goals is provide a memorable experience for our customers. It is vital that we are respectful of your time. Obviously you have had a bad experience with service providers in the past, as we all have. We continue to set ourselves apart from our competitors by providing the best customer service possible. It is not a coincidence that on both occasions you were pleased with the service. Our business is largely driven by 100% customer satisfaction and will always be our goal. Thank you for your continued loyalty.

Service: Broken Garage Door Spring Repair

Product: Cables

Barb Kasper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent job and speedy. I anticipated an all day job and he repaired everything in less than 2 hours. Thank you Precision.

Response from Jeffery Ware Business Owner

Thank you for taking the time to review your experience with Brad. Our goal is 100% customer satisfaction and we want to fix your door right the first time. Brad is our lead tech and does an excellent job. Trust me, it is a pleasure doing business with you.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Springs

Matthew K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Aurora, OH 10/01/2012

Please post this review for me. I had the pleasure of having Bill come out to work on our Garage door this evening. I can't say enough about how pleased I am with Bill Adamini. He arrived on schedule, explained every little detail of what he found component by component, explained further every detail of the repair, and completed it taking great care all the while even with our cars right nearby. He didn't give us the run around. or try to rush out or undersell us even though it was late at night on a Sunday. Bill is definitely a keeper! PDS uses only high quality parts and sends well trailed professionals to perform service. I'm quite impressed with the fit and finish of the parts and the work that was done. Top notch!

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Patricia Bruck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon Lake, OH 10/01/2012

Picked you out orf phone book. Guys did a good job replacing seal on bottom of door. They were well informed about doors. Also very polite and friendly.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Bruck. It is very important to the health of our business for our technicians to be courteous and friendly. We want our customers to have a pleasurable experience with PDS. Thank you for your business.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Garage Door Repair

Product: Garage Doors

Tony Sumodi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 09/26/2012

Professional in every sense of the word. Concern for the repair in every detail by extremely competent service people like Brad and Bill. Qualioty in every step, in each poduct and concern for the customer is the hallmark of Precision. Would highly recco this band of competents to one and all without reservation. ................... Drt. A. J. Sumodi

Response from Jeffery Ware Business Owner

We really appreciate your feedback Mr. Sumodi. We take great pride in our technicians ability to diagnose and repair any garage door issue. Our employees believe in 100% customer satisfaction and fixing the door right the first time. Thank you for recommending to others.

Service: Broken Garage Door Spring Repair

Product: Springs

Zackery Brady

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wickliffe, OH 09/26/2012

HE DID A GREAT JOB

Response from Jeffery Ware Business Owner

Thank you for your feedback. Very short but also very sweet. We want our customer to have a good experience with Precision Door.

Service: Garage Door Opener Repair

Product: Rollers

william hinsberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service !! Would recommend you readily to others

Response from Jeffery Ware Business Owner

Thank you for your feedback. Our goal is 100% customer satisfaction. Please do recommend us.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

bob archer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 09/25/2012

I have used Precision before and found them to be fair and honest. Ryan took care of us on that visit. Today, our garage door would not open, Bill was the tech who came to take care of us. He found that our pulley system was broken and unsafe. He replaced the pulleys and installed safety hardware. Then he found that our door would not work, due the fact that the motor was burned out (probably from my wife trying to open the stuck door). We just couldn't afford to install a brand new opener at this time and we were resigned that we would have to manually open and close our garage door. Not a pleasant option with Cleveland winter just around the corner. Bill said don't give up yet, he went to his truck and found a replacement part from an opener he had removed from another job earlier in the day. He was able to get the opener working. He also reprogrammed our remote. The door opens and closes perfectly and I now have the peace of mind knowing that the entire system is safe. My wife was so pleased with the effort that Bill went to to make sure our issues were taken care and at a price we could afford, she give him a couple slices of chocolate cake. When the time comes to replace our 20+ year old opener we will be calling Precision Door again. Thank you very much for your hard work Bill !!!

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

James Widrich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We called for a service call, We were given the pros and cons about the old door and opener, in the long run it made more sense going with a new insulated door and new opener, your tech was great.It was not worth repairing sometheing 17 years old. Thank you Jim Widrich

Response from Jeffery Ware Business Owner

Thank you for reviewing us Mr. Widrich. We want to provide our customers with the best possible solution to their specific issue. We want to fix the problem right the first. In your case Eric assessed that replacement instead of repair was in your best interest. Thank you for choosing Precision.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Ronald Murach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Parma, OH 09/19/2012

Eric and his apprentice Jim were very professional and did a very good job replacing worn garage door parts in a very timely manner. The door now operates better than when it was new and is much quieter! I will recommend your Company to any of my family or acquaintances who may have garage door problems.

Response from Jeffery Ware Business Owner

Thank you for taking time to review Eric. We have two goals we want to accomplish at every call. One is 100% customer satisfaction, the other is fixing the door right the first time, so you don't have to worry about again. Please tell your friends and family about your experience with Precision Door. Thank you again.

Service: Garage Door Repair

Robin Ross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 09/19/2012

I would highly recommend this company for garage door repair. The technicians were prompt, efficient and courteous and even had to alter their schedule due to a raccoon in the garage, plus it was raining.

Response from Jeffery Ware Business Owner

We appreciate you taking the time to share your experience with others. Our goal is 100% customer satisfaction. We thank you for allowing us the opportunity to service your garage door. That raccoon startled my technician a little, but he will survive.

Service: Garage Door Repair

Product: Springs

Maxine Margolis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 09/18/2012

Got your name from Angie's List and saw positive reviews. I was impressed that you were able to provide service the same day and sent an e-mail with photos of your technicians. Bill was really great. He called that he could come early, was friendly and professional. I had had a new floor put in my garage and needed to have the garage door working and the opener reconnected. He was able to correct a problem with how the metal rail was placed in the concrete. He was able to get the door workable even though it was now too long as the floor was higher than it had been. I highly recommend him and your company!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Margolis. Angie's List is a great referral source for us. We have received several super service awards and hope to receive more. We provide pictures and other information so our customers know who is coming to their home. It relieves some of the anxiety. We want to provide you a good experience so you will recommend us to others.

Service: Garage Door Repair

Brian Howard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Aurora, OH 09/15/2012

Eric did an excellent job. He was prompt, professional and thorough. I am very happy with that this repair was completed so quickly, I called at 9pm and the job was completed by 10am the next morning!

Response from Jeffery Ware Business Owner

Thank you for reviewing both Precision and Eric in particular. Eric displayed the qualities that separate us from other garage door companies. Our goal is 100% customer satisfaction. Please share your experience with friends and family members. Thank you for choosing Precision.

Service: Broken Garage Door Spring Repair

Barbara Lozada

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon Lake, OH 09/15/2012

The technician was extremely serviceable as was the maintenance but I refrain from five stars as my initial problem wasn't solved.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Lozada. I apologize that we did not solve the initial issue with your door. Whenever I receive a review like this I have the opportunity to discuss the situation with my tech and improve our customer service. Please do not let this one issue stop you from using us for future garage door problems you encounter. We certainly would love to change your impression.

Service: Broken Garage Door Spring Repair

William Bernardic

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Bill did a great job of figuring out the problem and explaining what needed to be done to fix it. He was very friendly and finished the job up in a timely manner. He was there exactly on time and the door works great now. Would not hesitate to do business with precision again.

Response from Jeffery Ware Business Owner

We really appreciate your business. Keys to our success are Promptness, professional and fixing the door the door right the first time. Please call if you have other garage door issue.

Service: Garage Door Repair

Thomas Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Parma, OH 09/11/2012

I was very pleased with the service I received. Eric is a professional

Service: Broken Garage Door Spring Repair

Product: Springs

Barbara Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Euclid, OH 09/11/2012

Can't say enough "Thank you's" to Bill for his excellent service. He is definitely a keeper and I hope to see him again for my service needs. God bless you Bill!

Response from Jeffery Ware Business Owner

We are pleased that you had an enjoyable experience with Bill. Please do not hesitate to call on us again and we will do our best to have Bill service your door.

Service: Broken Garage Door Spring Repair

Product: Rollers

Ron Marett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Vermillion, OH 09/11/2012

Brad was very informative and I under stood him completely. Appreciated the quick response and neatness of service. Thank you.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Springs

Elmer Sabo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairfax, OH 09/11/2012

All service techs should be as good and nice as Ryan was when he came to fix my garage door. Thanks Ryan

Service: Broken Garage Door Spring Repair

Product: Springs

Christian Spanu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ryan arrived when he promised, and he informed me comprehensively regarding the categories of service Precision Door can provide. The service was completed within allotted time and at high quality. I will definitely approach this company for any garage door opener issue, and will recommend them around. Precision Door is definitely the A model on how to organize and conduct business todays. Congratulations and thank you a million!

Response from Jeffery Ware Business Owner

Thank you for posting your experience with Precision and Ryan in particular. Our business is largely driven by customer satisfaction, which includes realizing the importance of your time, being informative and providing the best products available in the industry. We truly appreciate your business and encourage you to tell others about your experience with Precision.

Service: Broken Garage Door Spring Repair

Product: Springs

Milton Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 09/10/2012

Service was great 5.

Service: Garage Door Opener Repair

Valeria Duncan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Euclid, OH 08/30/2012

Bill gave me a wonjderful experience in having a very pleasant technician come to my home and make repairs. If I ever need someone for repairs, I would love for it to be Bill.

Service: Broken Garage Door Spring Repair

Product: Springs

Karen Mautz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was very pleased with Brad's professionalism and friendly attitude. He was great. I will recommend Precision to all.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Springs

Marcia Rechin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Eastlake, OH 08/30/2012

Very pleased with everything. But most of all I liked the fact that Matt never stopped teaching as he was performing his job. I do this with my patients as a nurse and value this asset. Thank you.

Response from Jeffery Ware Business Owner

Thank you for reviewing your experience with Precision and Matt. We are glad it was a pleasurable one. We encourage our techs to provide as much information to customers as possible so the customer can make an informed decision. We strive for 100% customer satisfaction. Again, thank you for choosing Precision.

Service: Garage Door Repair

Product: Springs

Wendy Sturick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 08/30/2012

I am very happy with the service Bill provided. He explained everything

Response from Jeffery Ware Business Owner

Our goal is to educate our customers and provide service that exceeds their expectations. We are very happy that Bill was able to provide excellent service to you. Thank you for choosing Precision.

Service: Broken Garage Door Spring Repair

Product: Springs

Julie Said

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lakewood, OH 08/29/2012

Never thinking I would need to repair my garage door, I wasn't certain who to call. So, I asked around and made a few calls to the various locations recommended and found myself pleased with every aspect of Precision. From customer service to Brad the technician that came out, their patience and willingness to help was greatly appreciated. Brad was arrived early, was knowledgeable, and professional. I am happy to recommend Precision as a result of such a positive experience. Thank you-Julie

Response from Jeffery Ware Business Owner

Thank you for your feedback Ms. Said. Garage doors are something most people take for granted. When it is opening and closing we think everything is fine but as soon as it stops working we realize how important that door is. We are pleased that we were highly recommended and were able to provide a pleasurable experience. Our business is driven by 100% customer satisfaction and fixing your door right the first. Thank you for calling Precision Door. Please share your experience with your friends and family.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Garage Door Repair

Product: Springs

Bill Marosi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 08/28/2012

Your Company was randomly selected from the Yellow Pages. Your technician checked out all parts of the 42 years old garage door. Replaced all rollers, all three bearings, the lift cables, both torsion springs and the puller aluminum gear. He did an excellent job. I also like the lifetime warranty that stays with the house, not with the present owner only, as told by Brad. Unfortunately I did not find this writing.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Marosi. Obviously Brad recommended that you rebuild your door. You made a wise choice because we know that the best way to fix a garage door, long term so you don't have to worry about it, is to rebuild it. The warranty is valid as long as you own the home and is transferable. We stand behind our guarantee 100%. Thank you choosing Precision.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Springs

BARBARA CHERNUS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Liked the email that arrived before my appointment. I knew Brad when he knocked on the door because of it. He was very professional yet friendly and repaired my sensors quickly and to our satisfaction. Thank you for another great service call.

Response from Jeffery Ware Business Owner

Thank you for your feedback Ms. Chernus. It is very reassuring to know who is coming to your home. We want to set ourselves apart from other garage door companies. Brad is the consumate professional. We are pleased your experience was a good one. Thank you choosing Precision.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Garage Door Opener Repair

Wayne North

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Amherst, OH 08/23/2012

I found the super coupon on Angie's List for a garage door checkup with new rollers for $99. It couldn't have come at a better time since my opener wasn't working right. Matt was able to make it work in a matter of minutes and changed out the old steel rollers with new nylon rollers in nothing flat, lubed everything and gave me good advice on what my door will probably need in the near future. I will be calling Precision for anything my garage door needs. Totally satisfied.

Response from Jeffery Ware Business Owner

Thank you for taking time to review Matt. Matt is very knowledgeable and professional. Our intent is to educate our customers about how a garage door should function. Please call on us when you are ready to have your door serviced.

Service: Garage Door Repair

Product: Rollers

Shannon & Rick Corwon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Novelty, OH 08/23/2012

4 stars when he was at out home....but then we haven't heard from him since!!! I even called to FU and 4 Days have gone by and NO QUOTE or FOLLOW UP! So I'd say maybe 1 star is your rating and now i have to go find someone else who's willing to actually WORK FOR THIS PROJECT! '

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Corwon. Looks like we dropped the ball on this one. We apologize for that. Hopefully we will have an opportunity to change your opinion back to 5 stars.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Ready to Experience 5-Star Service?

Join your Cleveland neighbors and let our experts take care of your garage door.

Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125