4.9 1 2 3 4 5 5,282 Reviews

From Cleveland Homeowners

Garage Door Repair in Greater Cleveland - Page 158

Precision Garage Door

Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cleveland FREE Service Call With Garage Door Repair over $150

Serving Cleveland

Proudly serving the Greater Cleveland community with same day service.

Service truck

Local Garage Door Repair in Greater Cleveland

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Cleveland

Serving Cleveland

and surrounding communities

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What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland earns strongly positive customer sentiment across the greater Cleveland area. Reviewers consistently praise the company for fast scheduling, same-day and next-day availability, and technicians who arrive on time, explain the work clearly, and complete repairs or installations efficiently. Customers also frequently highlight professionalism, friendliness, honesty, and thorough workmanship, along with a sense of trust built through repeat service and clear recommendations. Many reviews mention fair or reasonable pricing and appreciate that the team offers options without pressure, making the overall experience feel smooth, reliable, and customer-focused.

What Customers in Your Area Mention Most

Responsiveness (420) Customers repeatedly praise the company for quick callbacks, rapid dispatch, and getting service scheduled promptly, often the same day or within hours. Professionalism (394) Reviewers consistently describe technicians and office staff as professional, courteous, respectful, and easy to work with. Expertise (318) Customers frequently note that technicians are knowledgeable, skilled, and able to diagnose problems quickly while explaining the issue clearly. Speed (287) Reviews commonly highlight fast repairs and installations, with many jobs completed in under an hour or within a same-day visit. Communication (261) Customers value clear explanations, arrival updates, option walkthroughs, and straightforward communication before and during the work. Friendliness (248) Technicians and office staff are often described as friendly, pleasant, kind, and personable, which customers say makes the experience easier and more comfortable. Reliability (217) Many reviewers say Precision is dependable and consistent, with repeat customers returning because the company shows up as promised and gets the job done right. Workmanship (203) Customers praise the quality of repairs and installations, often saying doors, openers, springs, rollers, and related parts were fixed cleanly and working better afterward. Pricing (146) Reviewers often mention fair, reasonable, or competitive pricing, and appreciate receiving quotes or cost details upfront before work begins.

Recent Reviews from Cleveland

Maxine Margolis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 09/18/2012

Got your name from Angie's List and saw positive reviews. I was impressed that you were able to provide service the same day and sent an e-mail with photos of your technicians. Bill was really great. He called that he could come early, was friendly and professional. I had had a new floor put in my garage and needed to have the garage door working and the opener reconnected. He was able to correct a problem with how the metal rail was placed in the concrete. He was able to get the door workable even though it was now too long as the floor was higher than it had been. I highly recommend him and your company!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Margolis. Angie's List is a great referral source for us. We have received several super service awards and hope to receive more. We provide pictures and other information so our customers know who is coming to their home. It relieves some of the anxiety. We want to provide you a good experience so you will recommend us to others.

Service: Garage Door Repair

Brian Howard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Aurora, OH 09/15/2012

Eric did an excellent job. He was prompt, professional and thorough. I am very happy with that this repair was completed so quickly, I called at 9pm and the job was completed by 10am the next morning!

Response from Jeffery Ware Business Owner

Thank you for reviewing both Precision and Eric in particular. Eric displayed the qualities that separate us from other garage door companies. Our goal is 100% customer satisfaction. Please share your experience with friends and family members. Thank you for choosing Precision.

Service: Broken Garage Door Spring Repair

Barbara Lozada

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon Lake, OH 09/15/2012

The technician was extremely serviceable as was the maintenance but I refrain from five stars as my initial problem wasn't solved.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Lozada. I apologize that we did not solve the initial issue with your door. Whenever I receive a review like this I have the opportunity to discuss the situation with my tech and improve our customer service. Please do not let this one issue stop you from using us for future garage door problems you encounter. We certainly would love to change your impression.

Service: Broken Garage Door Spring Repair

William Bernardic

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Bill did a great job of figuring out the problem and explaining what needed to be done to fix it. He was very friendly and finished the job up in a timely manner. He was there exactly on time and the door works great now. Would not hesitate to do business with precision again.

Response from Jeffery Ware Business Owner

We really appreciate your business. Keys to our success are Promptness, professional and fixing the door the door right the first time. Please call if you have other garage door issue.

Service: Garage Door Repair

Ron Marett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Vermillion, OH 09/11/2012

Brad was very informative and I under stood him completely. Appreciated the quick response and neatness of service. Thank you.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Springs

Thomas Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Parma, OH 09/11/2012

I was very pleased with the service I received. Eric is a professional

Service: Broken Garage Door Spring Repair

Product: Springs

Elmer Sabo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairfax, OH 09/11/2012

All service techs should be as good and nice as Ryan was when he came to fix my garage door. Thanks Ryan

Service: Broken Garage Door Spring Repair

Product: Springs

Barbara Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Euclid, OH 09/11/2012

Can't say enough "Thank you's" to Bill for his excellent service. He is definitely a keeper and I hope to see him again for my service needs. God bless you Bill!

Response from Jeffery Ware Business Owner

We are pleased that you had an enjoyable experience with Bill. Please do not hesitate to call on us again and we will do our best to have Bill service your door.

Service: Broken Garage Door Spring Repair

Product: Rollers

Christian Spanu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ryan arrived when he promised, and he informed me comprehensively regarding the categories of service Precision Door can provide. The service was completed within allotted time and at high quality. I will definitely approach this company for any garage door opener issue, and will recommend them around. Precision Door is definitely the A model on how to organize and conduct business todays. Congratulations and thank you a million!

Response from Jeffery Ware Business Owner

Thank you for posting your experience with Precision and Ryan in particular. Our business is largely driven by customer satisfaction, which includes realizing the importance of your time, being informative and providing the best products available in the industry. We truly appreciate your business and encourage you to tell others about your experience with Precision.

Service: Broken Garage Door Spring Repair

Product: Springs

Milton Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 09/10/2012

Service was great 5.

Service: Garage Door Opener Repair

Karen Mautz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was very pleased with Brad's professionalism and friendly attitude. He was great. I will recommend Precision to all.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Springs

Marcia Rechin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Eastlake, OH 08/30/2012

Very pleased with everything. But most of all I liked the fact that Matt never stopped teaching as he was performing his job. I do this with my patients as a nurse and value this asset. Thank you.

Response from Jeffery Ware Business Owner

Thank you for reviewing your experience with Precision and Matt. We are glad it was a pleasurable one. We encourage our techs to provide as much information to customers as possible so the customer can make an informed decision. We strive for 100% customer satisfaction. Again, thank you for choosing Precision.

Service: Garage Door Repair

Product: Springs

Valeria Duncan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Euclid, OH 08/30/2012

Bill gave me a wonjderful experience in having a very pleasant technician come to my home and make repairs. If I ever need someone for repairs, I would love for it to be Bill.

Service: Broken Garage Door Spring Repair

Product: Springs

Wendy Sturick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 08/30/2012

I am very happy with the service Bill provided. He explained everything

Response from Jeffery Ware Business Owner

Our goal is to educate our customers and provide service that exceeds their expectations. We are very happy that Bill was able to provide excellent service to you. Thank you for choosing Precision.

Service: Broken Garage Door Spring Repair

Product: Springs

Julie Said

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lakewood, OH 08/29/2012

Never thinking I would need to repair my garage door, I wasn't certain who to call. So, I asked around and made a few calls to the various locations recommended and found myself pleased with every aspect of Precision. From customer service to Brad the technician that came out, their patience and willingness to help was greatly appreciated. Brad was arrived early, was knowledgeable, and professional. I am happy to recommend Precision as a result of such a positive experience. Thank you-Julie

Response from Jeffery Ware Business Owner

Thank you for your feedback Ms. Said. Garage doors are something most people take for granted. When it is opening and closing we think everything is fine but as soon as it stops working we realize how important that door is. We are pleased that we were highly recommended and were able to provide a pleasurable experience. Our business is driven by 100% customer satisfaction and fixing your door right the first. Thank you for calling Precision Door. Please share your experience with your friends and family.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Garage Door Repair

Product: Springs

Bill Marosi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 08/28/2012

Your Company was randomly selected from the Yellow Pages. Your technician checked out all parts of the 42 years old garage door. Replaced all rollers, all three bearings, the lift cables, both torsion springs and the puller aluminum gear. He did an excellent job. I also like the lifetime warranty that stays with the house, not with the present owner only, as told by Brad. Unfortunately I did not find this writing.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Marosi. Obviously Brad recommended that you rebuild your door. You made a wise choice because we know that the best way to fix a garage door, long term so you don't have to worry about it, is to rebuild it. The warranty is valid as long as you own the home and is transferable. We stand behind our guarantee 100%. Thank you choosing Precision.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Springs

BARBARA CHERNUS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Liked the email that arrived before my appointment. I knew Brad when he knocked on the door because of it. He was very professional yet friendly and repaired my sensors quickly and to our satisfaction. Thank you for another great service call.

Response from Jeffery Ware Business Owner

Thank you for your feedback Ms. Chernus. It is very reassuring to know who is coming to your home. We want to set ourselves apart from other garage door companies. Brad is the consumate professional. We are pleased your experience was a good one. Thank you choosing Precision.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Garage Door Opener Repair

Shannon & Rick Corwon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Novelty, OH 08/23/2012

4 stars when he was at out home....but then we haven't heard from him since!!! I even called to FU and 4 Days have gone by and NO QUOTE or FOLLOW UP! So I'd say maybe 1 star is your rating and now i have to go find someone else who's willing to actually WORK FOR THIS PROJECT! '

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Corwon. Looks like we dropped the ball on this one. We apologize for that. Hopefully we will have an opportunity to change your opinion back to 5 stars.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Wayne North

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Amherst, OH 08/23/2012

I found the super coupon on Angie's List for a garage door checkup with new rollers for $99. It couldn't have come at a better time since my opener wasn't working right. Matt was able to make it work in a matter of minutes and changed out the old steel rollers with new nylon rollers in nothing flat, lubed everything and gave me good advice on what my door will probably need in the near future. I will be calling Precision for anything my garage door needs. Totally satisfied.

Response from Jeffery Ware Business Owner

Thank you for taking time to review Matt. Matt is very knowledgeable and professional. Our intent is to educate our customers about how a garage door should function. Please call on us when you are ready to have your door serviced.

Service: Garage Door Repair

Product: Rollers

Nancy Olszewski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Had a wonderful experience with Precision. I called 3 companies to get an estimate on a new door and Precision was the only one that came out on a Saturday and gave us an estimate. We had a new door in 3 days. Ryan was nice, friendly and explained what he would recommend but also stated it was up to us what we wanted. When Ryan came to install the door again was polite and friendly and did a great job! Our door looks great! I would recommend to family and friends.

Response from Jeffery Ware Business Owner

Thank you very much Ms. Olszewski. We do our best to provide prompt and courteous service. Ryan has just recently joined us at Precision and he is a welcome addition to our team. We are elated that you are completely satisfied and willing to recommend to others. Thank you.

Service: Install Garage Doors

Product: Garage Doors

Lizbeth Perry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Matt was very professional at his job he helped me when i told him I was interested in purchasing an opener.He told me of the difference between chain and belt drive.I purchased on angie's list the door tuneup.Matt did both jobs for me in about 2hrs.He cleaned up after he was done [no little screws on floor].Precision was very quick in responding,I called on Monday they were out on Tuesday.Thank you for a job well done.

Response from Jeffery Ware Business Owner

Thank you reviewing your experience with Precision and Matt in particular. In order to best serve our customers needs we educate them about how a door should work and provide them with options and recommend the best solution for that customer. We want our customers to be 100% satisfaction. Please call on us again for any garage door issues.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Fred Kinsler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lorain, OH 08/22/2012

a pleasant experience

Service: Broken Garage Door Spring Repair

John Zastudil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My wife and I could not be more pleased with the prompt and courteous service we received from Eric Kirby, our Technichian/Installer. At the initial call it was determined that our 10+ yr old Genie opener would cost more to repair than purchasing a new opener. I did not feel as if I was being sold "a bill of goods", as I have a background in electronics, and the thorough testing done by Eric satisfied me. The liftmaster opener that we selected was installed by Eric the following Monday, as agreed, and I was impressed with how quickly and expertly the job was done. I was given thorough instructions on the equipment and the warranty. We were able to take advantage of discount coupons found on the main website and Facebook to reduce our cost, which was a pleasant bonus! All-in-all it was a great experience. I would recommend both the company and Eric kirby to anyone in need of garage door work. The new opener is MUCH quieter than our old Genie!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Zastudil. This is the type of review we enjoy reading. Eric did an excellent job of conveying our mission of providing the best service possible in a timely and professional manner. We have two objectives. First, to provide 100% customer satisfaction and secondly, to fix it right the first so we do not have return soon after the repair. Please share your experience with Precision with friends and family. Thank you again for choosing Precision.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

SHELLEY HAAS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

ALWAYS GREAT. PROMPT SERVICE AND OUR NEW GARAGE DOOR LOOKS GREAT. THANKS FOR TAKING CARE OF US AL AND KEEPING US SAFE!!!

Al Fleming

Technician: Al Fleming

Service: Install Garage Doors

Product: Garage Doors

MANNY ACTA

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 08/16/2012

AL WAS GREAT!!! VERY PROFESSIONAL AND PLEASANT. i WAS VERY HAPPY WITH THE SERVICE HE PROVIDED. THANKS PRECISION AND AL!!!

Response from Jeffery Ware Business Owner

THANK YOU FOR REVIEWING YOUR EXPERIENCE WITH AL. OUR GOAL IS 100% CUSTOMER SATISFACTION. WE WANT TO FIX THE DOOR RIGHT THE FIRST SO YOU WON'T HAVE TO WORRY ABOUT IT AGAIN. PLEASE FEEL FREE TO REFER US TO YOUR FRIENDS AND FAMILY. THANKS FOR CHOOSING PRECISION.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Springs

SETH HIRSCHFIELD

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 08/16/2012

AL IS A WONDERFUL TECHNICIAN. VERY GOOD COMMUNICATION SKILLS. VERY PROMPT AND ALWAYS CALLS AHEAD OF TIME. IT IS ALWAYS A PLEASURE DOING BUSINESS WITH PRECISION AND AL IN PARTICULAR.

Response from Jeffery Ware Business Owner

THANK YOU FOR YOUR FEEDBACK. WE REALLY VALUE OUR CUSTOMERS AND THEIR TIME. WE TRUST THAT YOU WILL CONTINUE TO ALLOW US TO PROVIDE SERVICE TO YOU AND HOPE YOU WILL RECOMMEND US TO YOUR FRIENDS AND FAMILY.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Springs

CARL BENNINGER

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 08/16/2012

MATT WAS A PLEASURE TO WORK WITH. HE DID A GREAT JOB INSTALLING THE REBUILD PACKAGE. WILL CERTAINLY RECOMMEND PRECISION TO OTHERS.

Service: Broken Garage Door Spring Repair

VICTORIA RADICAN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 08/16/2012

EXCELLENT WORK-VERY HELPFUL AND WELL INFORMED. THANKS

Service: Broken Garage Door Spring Repair

HAROLD MARTIN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 08/16/2012

ERIC'S INSPECTION OF MY DOOR WAS RIGHT TO THE POINT. HE DID HIS JOB WELL AND WHEN HE PRESENTED TO ME MY HEART ALMOST STOPPED (SMILE). HE IS A WONDERFUL TECHNICIAN AND I UNDERSTAND THE VALUE OF WHAT ERIC DID.

Response from Jeffery Ware Business Owner

THANK YOU FOR YOUR FEEDBACK MR. MARTIN. I APPRECIATE YOUR SENSE OF HUMOR. IT SOUNDS LIKE YOUR EXPERIENCE WITH ERIC WAS A PLEASURABLE ONE, WHICH IS WHAT WE STRIVE FOR. WE REALLY VALUE OUR CUSTOMERS AND WILL CONTINUE TO PROVIDE THE HIGHEST LEVEL OF SERVICE POSSIBLE.

Service: Broken Garage Door Spring Repair

Product: Springs

Kathleen Benghiat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 08/16/2012

Hi,Bill Adamini who installed the garage door did a wonderful job on the installation. He was professional and patiently took time to get everything right. Thanks again Bill.

Response from Jeffery Ware Business Owner

Thank you for your feedback. We encourage our tech to always exhibit professionalism. we are happy you had a good experience with Bill and Precision. Please share that experience with your friends and family. It will help us grow our business.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

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Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125