4.9

5,348 Reviews

From Cleveland Homeowners

Garage Door Repair in Greater Cleveland - Page 158

Precision Garage Door

Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Book Now 1(800)391-2305

FREE Service Call With Garage Door Repair over $150

Serving Cleveland

Proudly serving the Greater Cleveland community with same day service.

Better Business Bureau Accredited Business

Local Garage Door Repair in Greater Cleveland

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Serving Cleveland

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland is viewed very positively across Greater Cleveland, with customers repeatedly praising fast response times, same-day availability, and technicians who are knowledgeable, professional, and easy to work with. Reviewers frequently mention clear explanations, honest recommendations, and a smooth start-to-finish experience, along with strong repeat-business and referral sentiment from long-time customers.

What Customers in Your Area Mention Most

Responsiveness (398) Professionalism (342) Expertise (315) Speed (287) Communication (244) Friendliness (228) Workmanship (203) Reliability (172) Value (139)

Recent Reviews from Cleveland

Margaret Gerlosky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Madison, OH 11/08/2012

I found your number on the website and called. I was set up with an appointment right away and Eric came to assess the problem. He was punctual, courteous and fixed the door that afternoon. He replaced the spring, the rollers, the pulleys, the cables, pretty much everything but the door itself! I am very pleased with the work and my garage door has never worked this well! Thank-you Eric.

Response from Jeffery Ware Business Owner

Excellent!!! Thank you Mrs. Gerlosky for your feedback. Our goal is to fix your door right the first. I am glad that Eric was able to provide you a pleasurable experience. Please, I encourage you to tell your friends about Precision.

Service: Broken Garage Door Spring Repair

Product: Springs

Margo Ashbrook

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bay Village, OH 11/07/2012

Prompt, professional and a job well done at a competitive price. Thank you!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Ashbrook. We are pleased that your experience was a good one. Please call on us for any future garage door needs.

Service: Install Garage Doors

Product: Garage Doors

Daniel F

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Solon, OH 11/06/2012

Jim the tech was courteous and very pleasant. Prompt service

Service: Broken Garage Door Spring Repair

Product: Springs

Andrew Kenen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chagrin Falls, OH 11/06/2012

Thank you for your swift and professional action. I appreciate that you were prompt and took care of my problem with my door. I will recommend you to my neighbors.

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with Precision. It was a pleasure to meet you and I enjoyed our conversation. That is one of the reasons I enjoy what I do so much. Thank you for choosing Precision. Enjoy many years of trouble-free operation of your new garage door.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Micky&Dan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Strongsville, OH 11/06/2012

We wan to thank you so much for doing an excellent job in installing our new garage door and opener. You were so nice, prompt and efficient. We love,love, love our new garage door and opener. What a difference compared to what we had. We can't stop telling people how happy we are with you and our garage and opener!!! Thank you Matt.

Response from Jeffery Ware Business Owner

Thank you for your raving review Mr. and Mrs. Toth. That was an awesome testimonial about Matt's customer service skills. We will keep that card posted on our wall to remind our guys what we are trying to achieve. Thank you again and continue to tell others about your experience with us.

Service: Install Garage Doors

Product: Garage Doors

Jim Benduhn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Solon, OH 11/05/2012

Job well done and timely. Angie's List garage door tune-up with roller replacement. Purchased weather stripping and springs. Springs replaced at recommendation of technician.

Response from Jeffery Ware Business Owner

Thank you for taking the time to review your experience with Precision and Jim in particular. We are pleased it was a good one. Our goal is 100% customer satisfaction.

Technician: Al Fleming

Service: Garage Door Repair

Product: Springs

Rachelle Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bay Village, OH 11/05/2012

Very quick response time after I called. Both Bill and Duane made the repair fast and easy. They offered an upgraded package at a special rate but were not pushy when I declined. Both acted professionally and I was very happy to have my garage door working within about an hour or two. They even made sure all of the hinges and wheels were moving smoothly. Thank you :)

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Brown. Prompt, immediate service is one of the many things that separate us from our competitors. Our intent is to educate our customers on how a properly functioning door should operate and to do so in a professional manner. Our goals are 100% customer satisfaction and fixing the door right the first time. Thank you for choosing Precision. Please share your your experience with others.

Service: Broken Garage Door Spring Repair

Product: Springs

Lou Ames

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Beachwood, OH 11/02/2012

Excellant

Response from Jeffery Ware Business Owner

Thank you for taking the time to review us.

Technician: Paul Broschk

Service: Garage Door Repair

Product: Cables

Myron & nora Stern

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 11/01/2012

We recently had the good fortune to have one of your service technicians come to our house in response to a problem we encountered with the Precision Garage Door controller installed several months ago. Bill Adamini performed in a most admirable manner and was able to diagnose and repair the problem in a reasonable amount of time. Bill was pleasant, attentive to our need and willing to spend the time needed without showing event a hint of frustration (which is more that I could say for myself). I am delighted to recommend this young man to anyone needing a reference for your service.

Response from Jeffery Ware Business Owner

Thank you for reviewing your experience with Precision and Bill. Our technicians are trained to relieve the frustration and anxiety a homeowner may experience when something breaks in their home. Please do recommend Bill and Precision to others.

Service: Garage Door Opener Repair

Product: Belt Drive Garage Door Opener

Lawrence Hahn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 11/01/2012

Bill did an excellant job and everything works perfectly. He did the job in a very timely and professional manner. I would not hesitate to use Bill or your company myself or reccomend them to anyone else. Thank You

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr Hahn. It is very important to the success of our business to always be efficient and professional. Our goal is 100% customer satisfaction every time. Please recommend Precision to friends and loved ones. Thanks for choosing Precision Door Service.

Service: Install Garage Doors

Product: Garage Doors

Lawrence Hahn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 11/01/2012

Al came to do the look at the job and to give me an estimate.(Bill did the actual installation which is on a different review). The time for his arrival was to be between 2 and 4 and he showed up at 2:05, which saved me a lot of time. He was very courteus and professional and gave a complete and accurate estimate for cost and installation ( you were able to install a day earlier which was great). I would reccomend him to anyone.

Response from Jeffery Ware Business Owner

Thank you again Mr. Hahn for taking the time to review your experience with our technicians. Al is a true professional. We value our customers time, so promptness is key to our success. Thank you for reviewing us not just once, but two times. We appreciate your business.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Tim Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

North Royalton, OH 11/01/2012

Jim and Anthony arrived on time, were very polite and engaging, and answered all of my questions thoroughly. They provided me an estimate for a brand new set of garage doors, with installation and openers, and were very professional and courteous during the visit.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Smith. I trust Jim and Anthony were able to help you make a decision regarding your garage doors.

Service: Broken Garage Door Spring Repair

Jeanette Metoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 10/31/2012

Jim was very courteous and Explained job very well.

Service: Broken Garage Door Spring Repair

David Freeman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Elyria, OH 10/31/2012

Same day service was great

Response from Jeffery Ware Business Owner

We actually do provide 7 day 24-hr emergency service as advertised.

Service: Broken Garage Door Spring Repair

Product: Springs

Lauri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

North Royalton, OH 10/31/2012

I could not have been more pleased with my whole experience with your company. Customer service and my technician, Matt Petroff were fantastic!!!

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with Precision and Matt. We are pleased it was a fantastic one.

Service: Broken Garage Door Spring Repair

Dan Ward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garfield Heights, OH 10/31/2012

Great job!!! Thanks Jim

Service: Broken Garage Door Spring Repair

Dean Kuebler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 10/31/2012

Technicians were friendly and pleasant to talk to.

Response from Jeffery Ware Business Owner

Thank you for your feedback and for choosing Precision. We hope that you enjoy many years of problem free garage operation.

Service: Broken Garage Door Spring Repair

Product: Springs

L. H. West

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 10/31/2012

Bill is a good worker and an excellent problem solver

Service: Broken Garage Door Spring Repair

Product: Springs

Tony Motta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 10/31/2012

Great people and service.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Jason McMinn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 10/31/2012

Ryan was great. Very knowledgeable and timely.

Response from Jeffery Ware Business Owner

Thank you for reviewing Precision and Ryan. Our goal is 100% customer satisfaction. Thank you for choosing Precision.

Service: Broken Garage Door Spring Repair

Product: Springs

Frances Blount

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pepper Pike, OH 10/31/2012

Bill was the best!!! Prompt, cheerful, knowledgeable, courteous and very thorough. I was very pleased with this service.

Response from Jeffery Ware Business Owner

Our goal is 100% customer satisfaction. We are pleased your experience was a good one. Thank you for choosing Precision. Please share that experience with friends and loved ones.

Service: Broken Garage Door Spring Repair

Product: Springs

JeanneWeitman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Beachwood, OH 10/31/2012

Jim was very knowledgeable, friendly and prompt.

Response from Jeffery Ware Business Owner

Thank you for allowing us to service your garage door. Please share your experience with others.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Patricia O'donnell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Beachwood, OH 10/30/2012

I couldn't believe that you were willing to schedule a same-day service (as it was, I asked for the next day). Not only was Matt, your technician, here on time, he actually called to see if he could come sooner -- a welcome change from service providers who say they'll be over between noon and four and show up at five.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. O'Donnell. At Precision we are attempting to dispel the notion that service providers don't consider our customers time valuable. We want to set ourselves apart from other garage door companies. We understand that it is the little things that make a huge difference in how we are viewed. Matt, as all of techs, does an excellent job of representing Precision. Thank you for allowing us to service your gartage door.

Service: Garage Door Repair

Product: Springs

John Connor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Avon Lake, OH 10/28/2012

The garage door was installed perfectly and everything cleaned up perfectly. Eric was very pleasant and courteous!!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Connor. Our main goals are doing the "job right the first time" and for our customers to be 100% satisfied. We are pleased that we were able to accomplish that for you. Please share your experience with others.

Service: Install Garage Doors

Product: Garage Doors

Randy Gray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 10/23/2012

Great job! My garage doors were making a great deal of noise and I was not sure if I needed to replace or what. Precision came out and evaluated the problems and did the necessary maintenence and now the doors are really quiet. They also gave me the age of the doors and the age and quality of the openers and what changes and maintenece I might want to consider in the future. They were very professional and thank you for the quiet.

Response from Jeffery Ware Business Owner

Thank you for reviewing your experience with Precision and Brad in particular. Our goal is 100% customer satisfaction. Our business is largely driven by happy customers, who tell others about us. Thank you for using Precision

Service: Garage Door Repair

Product: Rollers

Ralph Hodous

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 10/23/2012

Excellent service!!

Response from Jeffery Ware Business Owner

Thank you for using Precision Door. Please share your experience with friends and family

Service: Broken Garage Door Spring Repair

Product: Rollers

Valerie Benson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 10/23/2012

Brad did a beautiful job. He rebuilt our garage door. We had been worried that the door could fall on our car because the opener was rattling and appeared loose at the wall. He also showed us the rusted plates at the bottom, which of course he replaced in the process of rebuilding. Thank you Brad, it was a pleasure having you do the work and show us what was happening. We will certainly call Precision should we need any future work.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Benson. Our goal is to repair the door right the first time and for our customers to be 100% satisfied. We accomplish this by educating our customers about how a properly functioning door is supposed to work. We inspect all the moving parts to insure they are safe. We want you to have peace of mind that your garage door will work perfectly every time you use it. We know the best way to fix a garage door is to rebuild it and it will work perfectly. We want to thank you for allowing us to service your garage door. Please do tell others about Precision Door.

Operations Manager: Brad Buzzelli

Service: Garage Door Repair

Product: Rollers

Lisa Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Euclid, OH 10/22/2012

Brad was prompt, courteous and took the time to explain the repair work that needed to be done.

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Springs

Steve Ristagno

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Avon Lake, OH 10/22/2012

Personable, punctual,polite and knowledgeable.Ticked all the boxes.

Response from Jeffery Ware Business Owner

Thank you for your feedback. We really appreciate and value our customers. Please do not hesitate to call on us for any future garage door issues you may have.

Service: Garage Door Opener Install

Product: Springs

Max Dimoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cleveland, OH 10/20/2012

These guys are great! On time and reliable. Our garage door works better than it ever has. I would definitely call again but probably won't need to since they did the job right the first time.