Garage Door Repair Reviews in Cleveland (Page 158)

I have used Precision Door for 7 years and had a new door installed, service on the sensors and now new rollers. I wasn't sure if the new rollers would reduce the noise and the technician was honest about what effect new rollers would have given the age of the motor. I wasn't sure if I wanted to spend the money or just have the door serviced. He was honest and completed the work quickly and honored my coupon. I will call Precision again if I have any issues with my garage door.

- DONNA BARTON

First, I want to thank you for being a valued customer. I am happy that Al was able to help you understand how much difference our nylon rollers would make. They are fantastic and will add years to your door operating system. We really appreciate your continued business and please call on us again if you or your loved ones have any garage door issues in the future.

I had a broken spring on my garage door. I called Precision about 2:00 and someone was at my house by 4:00. Mitch and Tom were my technician's and they were both wonderful. They were very nice and helpful. I would recommend Precision to everyone. It is a shame more companies do not operate like this one.

- lori sickles

Thank you for such an inspiring review. We want to separate ourselves from every other garage door repair company in the industry. We strive to make your experience with us very satisfying. I will commend the guys for a job well done. Please do recommend us to all of your friends and loved ones. Thank you again.

Matt answered all of our questions and us feel at ease that we were making the right decision, excellent service

- Jeff Cline

Brad arrived early. He explained everything completely and answered all my questions. Brad went above and beyond. Excellent service

- Kathy Stellato

Very nice, prompt and knowledgeable service. Al was able to answer all of my questions and went out of his way to temporarily repair my garage door until the new door could be installed. I would definitely call again for future service.

- Kathleen Svala

Thank you for taking time to review Al and Precision Door Service. We strive to provide 100% customer satisfaction. Al went beyond the call of duty and we applaud him for doing so. Our customers are our business. Please refer your friends and loved ones to us for garage door repair

Kudos to Matt in turning a questionable experience into a great one! He was quick and efficient in fixing our problem. I would recommend Precision to others.

- Angie Kostreba

Thank you for your feedback Mrs. Kostreba. Matty does an excellent job. We are glad that you had a great experience, our goal is 100% customer satisfaction. Please do recommend us to your friends and loved ones.

Good service, very informative and honest. Thanks for the quick service.

- Bill Beattie

Thank you for your feedback. Short, sweet and to the point. I hope you will continue to use Precision Door Service.

I picked Precision from a search on Angies List. Matt did a great job. He called ahead of time, explained everything very well and made quick work of replacing the spring. Our dog, Max, liked him too.

- Paul Paliobeis

Thank you for reviewing Precision Door and Matty in particular. We have an outstanding relationship with Angie's List. Speaking of, would you be willing to review us on Angie's. We want to educate our customers so they can decide the best solution for their issue. 100% customer satisfaction is our goal. We are happy that Max liked Matty, too.

Brad was very efficient. I will definitely call Precision when I need you. My door is working better than ever.

- Libby Thomas

Overall, very pleased with service from Precision. Technicial called ahead, arrived on time, performed service in a quick and efficient manner. He installed a keypad for my garage door and it works very well. I would choose Precision again without a doubt.

- Nathan Honold

Thank you for your feedback Mr. Honold. We stress to our technicians how valuable our customers time is. Eric is fast becoming an excellent representative of Precision Door. We hope you will continue to use our services when the need arises.

I was a new home owner and had some issues with my garage door. Jeffrey Ware the owner came over to my house himself and took VERY good care of me. I got a great deal and my problem was fixed within 1 hour. Precision Door does it right and their professionals will take extremely good care of you. If you live in Cleveland and need a Garage company there is no doubt you should turn to Precision Door!!!!!!

- Scott Shuller

Thank you very much for the review Scott. Our goal is 100% customer satisfaction. It is obvious that you are a man of integrity and I am glad we were able to connect. Please do not hesitate to call if you or your loved ones have garage door issues. Thank you for allowing Precision Door to be your service provider of choice.

Al was terrific---polite, knowledgeable and fast. Price was way more than I had hoped. Did not know that I would have to have my door rebuilt as well.

- Gail Schnell

Thank you for your feedback Ms. Schnell. We are pleased that your experience was a good one. Al is our most experienced technician and he extremely efficient. Our prices are slightly higher than other service companies because of the high quality of our parts and our lifetime warranty. We provide peace of mind, which is priceless. Thank you for choosing Precision

Mitch was my technician. He did an excellent job with the repair fo cables for my garage door. He was very courteous, and gave excellent customer service. Mitch even took the time to listen to me rant after the repairs were completed. Excellent guy! I would recommend him to anyone. Thanks, and I look forward to working with him again!!

- Mitchelenia Carlisle

Thank you for reviewing your experience with Precision Door and Mitch in particular. Customer service is what sets us apart from other garage door service companies. It is important for us to take the time to listen to our customers. Mitch is very professional and courteous. Thank you for choosing Precision door Service.

Matt previously repaired our garage springs but soon after we had an issue with the garage opener so we purchased the Liftmaster. Matt told us about this product during his initial visit. We were planning to make the purchase in late summer but ended up doing it sooner. Matt was courteous, professional and knowledgeable. He even came back afterwards to install a master link on the chain. It was a pleasure doing business with Matt and we would recommend him to others. Hope all your technicians are as good as Matt. Sending him a round of applause including a standing ovation!

- Larry Smith

Nothing says a job well done more than a repeat customer. Matty does a pretty awesome job. He is very thorough and tries to provide the customer with all the information needed to make an educated decision. All of our technicians are really good, they all have distinct qualities that add value to Precision Door. We encourage you to recommend us to your friends and loved ones. Thank you for your business.

Precision Door Service is our exclusive garage door company. I have used many companies in the past, before I became aware of Precision. I have them to be the best. The quality of service they provide is excellent and the prices are very competitive. I would highly recommend Precision for any garage door needs.

- Bridgette T. Rodgers

We want to thank for your feed back. One of our goals is 100% customer satisfaction. We will continue top provide best possible service to you because we truly value our the relationship we have developed.

Mitch is very personable and most helpful. Service was prompt. I would recommend Precision Door.

- Eleanor Waite

Mitch is relatively new to the garage door business. We firmly believe he has the qualities to become one of our best techs. We are glad your experience was a good one. Our goal is 100% customer satisfaction.

Al really enjoys his work, that explains why he is so good at it. He should get a raise. Thanks Al for a very good experience.

- Doris Steitz

Yes Al really enjoys his work. I am glad he was able to provide you a pleasurable experience.

Al has a tremendous personality and is very knowledgeable. He is a great technician. I will highly recommend Precision Door.

- Jim Yagich

Thank you for your feedback. Yes Al is very good, as all our technicians. Glad you had a good experience.

Eric was great! He called before he stopped by, was right on time and very thorough. He explained the problem, explained the fix and was very professional. Thanks Eric!

- holly pollner

Thank you for your feedback Mrs. Pollner. I hope your experience was a pleasurable. Do not hesitate to call for future garages

Mitch won my confidence when he first came to check on a possible repair/new install. His focus on solving the customer problem and listening to my needs/requirements helped me decide that the overall quality and customer care during installation outweighed price alone. I expect years of maintenance free operation (read as low total cost of ownership) from my two new garage doors and belt driven openers based on the care and diligence witnessed during the install. Employees like Mitch keep and gain customers. I would recommend your service highly.

- RANDY FORTIN

First I want to thank you for writing a review about your experience with both Mitch and Precision Door. Our goal is 100% customer satisfaction and to fix the door right the first time. We offer solutions that work for our customers. I am glad that you see the value of what we do, which is offer our customers peace of mind. I agree, Mitch is a keeper.

Mitch was great. Very informative in explaining the problem, and various repair options. Repaired problem quickly. My only complaint is that I would have liked to have known the cost of the parts ahead of time when I scheduled the appointment.

- khalil samara

Thank you for your feedback Mr. Samara. I am glad you had a pleasurable experience with us. We don't usually quote prices over the phone. Thank for giving us something that may make us better.

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- shirley bryan

Thank you for using Precision Door. Please cal us if you have any issues with your garage door.

My 50 plus year old garage door would not open at 6 am and I had to be down in Columbus for a meeting by 11am. Brad worked me into the beginning of his day on an emergency and was very helpful. He somehow found a way to get the garage door open and get my car out of the garage. He was so helpful and I was able to make it to Columbus in time. I am getting a new garage door through Brad and not calling anyone else for a quote. The service I was given by Precision and Brad has made me a customer for life.

- Mike Conway

Thank you for your feedback Mr. Conway. I am so happy that Brad was able to assist you in keeping your appt. in Columbus. Our goal is 100% customer satisfaction. We definitely want you as our customer for life. Thank you.

Matt performed the repair job efficiently. He arrived punctually, had all the necessary parts, and flawlessly performed the repair. The turn-around time from call to service was impressive. Matt explained the options and the repair process. I highly recommend Matt as a service technician.

- denis zaharija

Thank you for your feedback Mr. Zaharija. Obviously Matt was able to provide the kind of service to you that separates Precision from other garage door companies. Our technicians are prompt and reliable. Thank you for allowing us to serve you.

You did really good job! Thanks.

- Moo Kim

Thank you reviewing Tom. We want our customers to be satisfied.

Came within an hour after I called! Repairs made fast! Very good service!

- david rusnik

Thank you for your feedback. Very sweet and to the point. We pride ourselves on prompt service and our customers total satisfaction. Thank you for choosing Precision. Please do not hesitate to call us if your friends or loved ones has garage door issues.

Tom called to let me know he would be arriving soom and I appreciated the notice. He was polite, informative and professional. I had purchased and Angie

- Karen Weaver

The complete re-build of the garage door was done with extreme efficiency and in a very timely manner. Mitch was thorough in explaining the problems and the solutions and his friendly professionalism was appreciated. I would definitely recommend Precision to my neighbors and friends.

- audrey Merhaut

Thank you for your feedback Mrs. Merhaut. These are the type of reviews that bring a smile to my face. We encourage our technicians to be courteous and professional. We know that rebuilding the door is the best way to fix it and we guarantee it. Our goal is 100% customer satisfaction. Please do recommend us to your friends and family. Thank you.

Al was really wonderful. He was very upbeat and polite. Our garage door is working so much better. The only minor complaint is that he should have swept up after himself. Having to clean up after a repairman leaves a mess is a pet peeve of mine.

- David Cohen

Thank you for your feedback. I was pleased with what I read until I read the part that he did not clean up after he completed the job. We can't stress enough to our techs the importance of customer service. Our goal is 100% customer satisfaction and obviously we fell short. Thanks for your candor, it shows the areas that we need to improve.

Al arrived earlier than scheduled, which worked out great for me. He was able to fix the problem I had in no time at all. Very professional and helpful.

- chris krajci

Thank you for your feedback. Our goal is 100% customer satisfaction. Please do not hesitate to call on us if you or your loved ones have any garage door issues. Thanks for choosing Precision Door.