4.9 1 2 3 4 5 5,281 Reviews

From Cleveland Homeowners

Garage Door Repair in Greater Cleveland - Page 156

Precision Garage Door

Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cleveland FREE Service Call With Garage Door Repair over $150

Serving Cleveland

Proudly serving the Greater Cleveland community with same day service.

Service truck

Local Garage Door Repair in Greater Cleveland

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Cleveland

Serving Cleveland

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland earns strongly positive customer sentiment across the greater Cleveland area. Reviewers consistently praise the company for fast scheduling, same-day and next-day availability, and technicians who arrive on time, explain the work clearly, and complete repairs or installations efficiently. Customers also frequently highlight professionalism, friendliness, honesty, and thorough workmanship, along with a sense of trust built through repeat service and clear recommendations. Many reviews mention fair or reasonable pricing and appreciate that the team offers options without pressure, making the overall experience feel smooth, reliable, and customer-focused.

What Customers in Your Area Mention Most

Responsiveness (420) Customers repeatedly praise the company for quick callbacks, rapid dispatch, and getting service scheduled promptly, often the same day or within hours. Professionalism (394) Reviewers consistently describe technicians and office staff as professional, courteous, respectful, and easy to work with. Expertise (318) Customers frequently note that technicians are knowledgeable, skilled, and able to diagnose problems quickly while explaining the issue clearly. Speed (287) Reviews commonly highlight fast repairs and installations, with many jobs completed in under an hour or within a same-day visit. Communication (261) Customers value clear explanations, arrival updates, option walkthroughs, and straightforward communication before and during the work. Friendliness (248) Technicians and office staff are often described as friendly, pleasant, kind, and personable, which customers say makes the experience easier and more comfortable. Reliability (217) Many reviewers say Precision is dependable and consistent, with repeat customers returning because the company shows up as promised and gets the job done right. Workmanship (203) Customers praise the quality of repairs and installations, often saying doors, openers, springs, rollers, and related parts were fixed cleanly and working better afterward. Pricing (146) Reviewers often mention fair, reasonable, or competitive pricing, and appreciate receiving quotes or cost details upfront before work begins.

Recent Reviews from Cleveland

Lou Ames

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 11/02/2012

Excellant

Response from Jeffery Ware Business Owner

Thank you for taking the time to review us.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Repair

Product: Cables

Tim Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jim and Anthony arrived on time, were very polite and engaging, and answered all of my questions thoroughly. They provided me an estimate for a brand new set of garage doors, with installation and openers, and were very professional and courteous during the visit.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Smith. I trust Jim and Anthony were able to help you make a decision regarding your garage doors.

Service: Broken Garage Door Spring Repair

Myron & nora Stern

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/01/2012

We recently had the good fortune to have one of your service technicians come to our house in response to a problem we encountered with the Precision Garage Door controller installed several months ago. Bill Adamini performed in a most admirable manner and was able to diagnose and repair the problem in a reasonable amount of time. Bill was pleasant, attentive to our need and willing to spend the time needed without showing event a hint of frustration (which is more that I could say for myself). I am delighted to recommend this young man to anyone needing a reference for your service.

Response from Jeffery Ware Business Owner

Thank you for reviewing your experience with Precision and Bill. Our technicians are trained to relieve the frustration and anxiety a homeowner may experience when something breaks in their home. Please do recommend Bill and Precision to others.

Service: Garage Door Opener Repair

Product: Belt Drive Garage Door Opener

Lawrence Hahn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/01/2012

Bill did an excellant job and everything works perfectly. He did the job in a very timely and professional manner. I would not hesitate to use Bill or your company myself or reccomend them to anyone else. Thank You

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr Hahn. It is very important to the success of our business to always be efficient and professional. Our goal is 100% customer satisfaction every time. Please recommend Precision to friends and loved ones. Thanks for choosing Precision Door Service.

Service: Install Garage Doors

Product: Garage Doors

Lawrence Hahn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/01/2012

Al came to do the look at the job and to give me an estimate.(Bill did the actual installation which is on a different review). The time for his arrival was to be between 2 and 4 and he showed up at 2:05, which saved me a lot of time. He was very courteus and professional and gave a complete and accurate estimate for cost and installation ( you were able to install a day earlier which was great). I would reccomend him to anyone.

Response from Jeffery Ware Business Owner

Thank you again Mr. Hahn for taking the time to review your experience with our technicians. Al is a true professional. We value our customers time, so promptness is key to our success. Thank you for reviewing us not just once, but two times. We appreciate your business.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

L. H. West

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/31/2012

Bill is a good worker and an excellent problem solver

Service: Broken Garage Door Spring Repair

Product: Springs

David Freeman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Elyria, OH 10/31/2012

Same day service was great

Response from Jeffery Ware Business Owner

We actually do provide 7 day 24-hr emergency service as advertised.

Service: Broken Garage Door Spring Repair

Product: Springs

Lauri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I could not have been more pleased with my whole experience with your company. Customer service and my technician, Matt Petroff were fantastic!!!

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with Precision and Matt. We are pleased it was a fantastic one.

Service: Broken Garage Door Spring Repair

Dan Ward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great job!!! Thanks Jim

Service: Broken Garage Door Spring Repair

Jeanette Metoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/31/2012

Jim was very courteous and Explained job very well.

Service: Broken Garage Door Spring Repair

Dean Kuebler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/31/2012

Technicians were friendly and pleasant to talk to.

Response from Jeffery Ware Business Owner

Thank you for your feedback and for choosing Precision. We hope that you enjoy many years of problem free garage operation.

Service: Broken Garage Door Spring Repair

Product: Springs

Tony Motta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/31/2012

Great people and service.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Jason McMinn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/31/2012

Ryan was great. Very knowledgeable and timely.

Response from Jeffery Ware Business Owner

Thank you for reviewing Precision and Ryan. Our goal is 100% customer satisfaction. Thank you for choosing Precision.

Service: Broken Garage Door Spring Repair

Product: Springs

JeanneWeitman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 10/31/2012

Jim was very knowledgeable, friendly and prompt.

Response from Jeffery Ware Business Owner

Thank you for allowing us to service your garage door. Please share your experience with others.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Frances Blount

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Bill was the best!!! Prompt, cheerful, knowledgeable, courteous and very thorough. I was very pleased with this service.

Response from Jeffery Ware Business Owner

Our goal is 100% customer satisfaction. We are pleased your experience was a good one. Thank you for choosing Precision. Please share that experience with friends and loved ones.

Service: Broken Garage Door Spring Repair

Product: Springs

Patricia O'donnell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 10/30/2012

I couldn't believe that you were willing to schedule a same-day service (as it was, I asked for the next day). Not only was Matt, your technician, here on time, he actually called to see if he could come sooner -- a welcome change from service providers who say they'll be over between noon and four and show up at five.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. O'Donnell. At Precision we are attempting to dispel the notion that service providers don't consider our customers time valuable. We want to set ourselves apart from other garage door companies. We understand that it is the little things that make a huge difference in how we are viewed. Matt, as all of techs, does an excellent job of representing Precision. Thank you for allowing us to service your gartage door.

Service: Garage Door Repair

Product: Springs

John Connor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon Lake, OH 10/28/2012

The garage door was installed perfectly and everything cleaned up perfectly. Eric was very pleasant and courteous!!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Connor. Our main goals are doing the "job right the first time" and for our customers to be 100% satisfied. We are pleased that we were able to accomplish that for you. Please share your experience with others.

Service: Install Garage Doors

Product: Garage Doors

Ralph Hodous

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/23/2012

Excellent service!!

Response from Jeffery Ware Business Owner

Thank you for using Precision Door. Please share your experience with friends and family

Service: Broken Garage Door Spring Repair

Product: Rollers

Valerie Benson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/23/2012

Brad did a beautiful job. He rebuilt our garage door. We had been worried that the door could fall on our car because the opener was rattling and appeared loose at the wall. He also showed us the rusted plates at the bottom, which of course he replaced in the process of rebuilding. Thank you Brad, it was a pleasure having you do the work and show us what was happening. We will certainly call Precision should we need any future work.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Benson. Our goal is to repair the door right the first time and for our customers to be 100% satisfied. We accomplish this by educating our customers about how a properly functioning door is supposed to work. We inspect all the moving parts to insure they are safe. We want you to have peace of mind that your garage door will work perfectly every time you use it. We know the best way to fix a garage door is to rebuild it and it will work perfectly. We want to thank you for allowing us to service your garage door. Please do tell others about Precision Door.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Garage Door Repair

Product: Rollers

Randy Gray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/23/2012

Great job! My garage doors were making a great deal of noise and I was not sure if I needed to replace or what. Precision came out and evaluated the problems and did the necessary maintenence and now the doors are really quiet. They also gave me the age of the doors and the age and quality of the openers and what changes and maintenece I might want to consider in the future. They were very professional and thank you for the quiet.

Response from Jeffery Ware Business Owner

Thank you for reviewing your experience with Precision and Brad in particular. Our goal is 100% customer satisfaction. Our business is largely driven by happy customers, who tell others about us. Thank you for using Precision

Service: Garage Door Repair

Product: Rollers

Lisa Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Euclid, OH 10/22/2012

Brad was prompt, courteous and took the time to explain the repair work that needed to be done.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Product: Springs

Steve Ristagno

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon Lake, OH 10/22/2012

Personable, punctual,polite and knowledgeable.Ticked all the boxes.

Response from Jeffery Ware Business Owner

Thank you for your feedback. We really appreciate and value our customers. Please do not hesitate to call on us for any future garage door issues you may have.

Service: Garage Door Opener Install

Product: Springs

Max Dimoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/20/2012

These guys are great! On time and reliable. Our garage door works better than it ever has. I would definitely call again but probably won't need to since they did the job right the first time.

Anthony Wise

Technician: Anthony Wise

Service: Garage Door Opener Install

Nick Hahn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Bill was courteous, diligent and very effective in completing our door opener replacement. He is a good representative of your company. I will ask for him again for any future garage door needs.

Service: Broken Garage Door Spring Repair

Product: Springs

Dorothy Lettus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

One of the cables on my garage door broke on a Sunday. I was very pleased that there was no extra charge for sending a technician out on a Sunday.I also appreciated the email including a photo of the scheduled tech. Ryan was very professional. He phoned and asked if he could arrive early, which was great! He recommended a rebuild rather than just replacing the broken cable, and since my garage door hadn't been serviced since I bought it in 1997, I agreed. It was more than I had hoped to spend, but I liked the guarantee. The only thing that stopped me from giving your company 5 stars is that I wish I had been told about the coupon on your website that would have waived the cost of the service call since I was spending way more in excess of $100. Your company did honor the half off the service fee coupon I had from Angie's list, but excellent customer service would have been to suggest your own coupon since the rebuild was $650, way in excess of the $100 service the coupon required. Ryan did the work quickly and cleaned up afterwards. He was very friendly and courteous.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Lettus. Same day service is one of the many things that separates us from other garage door service companies, along with a picture of the technician coming to your home. Our goal is 100% customer satisfaction and fixing your door right the first. We do apologize for you not being aware of our internet coupon but Ryan did the right thing by reducing your service call fee. Thank you for reviewing your experience, it will help make us better.

Service: Broken Garage Door Spring Repair

Product: Springs

Suzanne Fechko

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

WOW! 24 hour service at no extra charge! That captured my attention in the Yellowbook. I also liked going on the internet to see the picture and bio on the serviceman coming out to my house late at night. I was not disappointed with the serviceman. The truck was marked well and he had identification on. Bill Adamini was very professional, knowledgeable, explained everything well so I could understand the problem. I had 6 options to pick from and Bill explained each one in detail. Bill went above and beyond the normal expectation of a sales/repair technician in performing his job. Because of my handicap, Bill offered to do several things for me (like going up the stairs for the detergent) which was extremely appreciated. I have already told several people about the fantastic service I received from Bill. Since my new garage door would take 3 days to come in, he came back the next day to replace several parts (spring and hardware) so that I could get my car out of the garage. Bill is very well trained and has a super personality!

Response from Jeffery Ware Business Owner

THANK YOU FOR YOUR FEEDBACK MRS. FECHKO. WE UNDERSTAND THE ANXIETY HOMEOWNERS MAY EXPERIENCE WHEN A TOTAL STRANGER COMES TO THEIR HOME, THAT IS WHY WE POST OUR TECHS PICTURES ON THE WEBSITE. WE DO OUR BEST TO EXUDE PROFESSIONALISM. BILL IS A VERY CONSCIENTIOUS YOUNG MAN SO I DOESN'T SURPRISE THAT HE WAS KIND TO YOU. PLEASE DO SHARE YOUR EXPERIENCE WITH PRECISION AND BILL WITH OTHERS. THANK YOU FOR USING PRECISION.

Service: Install Garage Doors

Product: Garage Doors

George Morse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our garage door spring broke Saturday morning. We were clueless what to do. We looked up garage repair online and your company came up. The lady on the phone was great, and an hour later the technician was there. He was professional and competent. He had the garage door fixed in less than an hour. The price we were quoted was exactly what we paid. Would use this company again.

Response from Jeffery Ware Business Owner

Thank you for reviewing your experience with Precision and Ryan. Ryan, along with our other techs is very professional. We are glad you had a good experience. Please call on us again for any garage door issues you may encounter.

Service: Broken Garage Door Spring Repair

Product: Springs

Richard Baker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lakewood, OH 10/14/2012

Tech did not leave an invoice, parts are much too expensive springs by 3 times, and the need for an additional part required [center bearing by 5 times] was not discussed in during appointment conversation. Tech Service rate fair and work satisfactory. I would not recommond them.

Response from Jeffery Ware Business Owner

We apologize that your experience was not a good one. We are constantly re-evaluating our staff so we are able to send only the most professional, competent and thorough technicians to service our customers needs. Again, we apologize. We hope this one incident will not discourage you from using us in the future. I promise your experience will be entirely different.

Service: Broken Garage Door Spring Repair

Product: Springs

Kim and tom Coleman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/14/2012

My husband and I were completely satisfied with our service and are extremely happy with our new garage door opener system. Bill was the utmost professional. I will recommend your company to my family and friends.

Service: Garage Door Opener Repair

Product: Remotes / Keypad

GERALD ROCHE

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 10/12/2012

TIMELY, COMPETENT RESPONSE TO MY NEEDS. THANK YOU JIM.

Response from Jeffery Ware Business Owner

THANK YOU FOR REVIEWING YOUR EXPERIENCE WITH PRECISION DOOR SERVICE. ALL OF OUR TECHNICIANS ARE TRAINED AND CERTIFIED TO DIAGNOSE ANY GARAGE DOOR ISSUE AND WE PRIDE OURSELVES ON QUICK RESPONSE TIME. THANK YOU FOR CHOOSING PRECISION.

Service: Broken Garage Door Spring Repair

Product: Springs

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Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
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Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125