4.9 1 2 3 4 5 5,282 Reviews

From Cleveland Homeowners

Garage Door Repair in Greater Cleveland - Page 155

Precision Garage Door

Same-day garage door repair in Greater Cleveland, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cleveland FREE Service Call With Garage Door Repair over $150

Serving Cleveland

Proudly serving the Greater Cleveland community with same day service.

Service truck

Local Garage Door Repair in Greater Cleveland

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Northern Ohio Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Greater Cleveland homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Northern Ohio Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Cleveland

Serving Cleveland

and surrounding communities

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What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Cleveland earns strongly positive customer sentiment across the greater Cleveland area. Reviewers consistently praise the company for fast scheduling, same-day and next-day availability, and technicians who arrive on time, explain the work clearly, and complete repairs or installations efficiently. Customers also frequently highlight professionalism, friendliness, honesty, and thorough workmanship, along with a sense of trust built through repeat service and clear recommendations. Many reviews mention fair or reasonable pricing and appreciate that the team offers options without pressure, making the overall experience feel smooth, reliable, and customer-focused.

What Customers in Your Area Mention Most

Responsiveness (420) Customers repeatedly praise the company for quick callbacks, rapid dispatch, and getting service scheduled promptly, often the same day or within hours. Professionalism (394) Reviewers consistently describe technicians and office staff as professional, courteous, respectful, and easy to work with. Expertise (318) Customers frequently note that technicians are knowledgeable, skilled, and able to diagnose problems quickly while explaining the issue clearly. Speed (287) Reviews commonly highlight fast repairs and installations, with many jobs completed in under an hour or within a same-day visit. Communication (261) Customers value clear explanations, arrival updates, option walkthroughs, and straightforward communication before and during the work. Friendliness (248) Technicians and office staff are often described as friendly, pleasant, kind, and personable, which customers say makes the experience easier and more comfortable. Reliability (217) Many reviewers say Precision is dependable and consistent, with repeat customers returning because the company shows up as promised and gets the job done right. Workmanship (203) Customers praise the quality of repairs and installations, often saying doors, openers, springs, rollers, and related parts were fixed cleanly and working better afterward. Pricing (146) Reviewers often mention fair, reasonable, or competitive pricing, and appreciate receiving quotes or cost details upfront before work begins.

Recent Reviews from Cleveland

Mrs. White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/24/2012

I would recommend Al Fleming and Precision Garage door to anyone in need of a new garage door or repair of their current garage door. Al has been out to our residence several times and has been excellent. Any questions please let me know.

Response from Jeffery Ware Business Owner

Thank you for your feedback. Our goal is 100% customer satisfaction. We appreciate that you continue to use Precision and we promise to continue providing the highest level of of service possible.

Al Fleming

Technician: Al Fleming

Service: Install Garage Doors

Product: Garage Doors

Ian Potter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kirtland, OH 11/22/2012

Anthony was prompt, worked quickly and clearly explained everything he did with my garage door. Great service! My only suggestion would be to look into something like SquareUp for processing credit cards.

Response from Jeffery Ware Business Owner

Thank you your feedback Mr Potter, that is an excellent suggestion and one we are addressing right now. We are happy your experience was good and really appreciate your business.

Anthony Wise

Technician: Anthony Wise

Service: Garage Door Repair

Product: Springs

John Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 11/21/2012

Excellent service by Matt. Prompt, courteous; explained work to be done clearly, cleaned up thoroughly. Will use your services again in the future.

Response from Jeffery Ware Business Owner

Thank you for taking time review Matt. Matt is an excellent technician and clearly provides the highest level of customer service. Thank you and please tell others about us.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Anthony DiCicco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Used the yellow pages to find you and was totally rewarded. Excellant service.

Response from Jeffery Ware Business Owner

Thank you for choosing Precision Door.

Anthony Wise

Technician: Anthony Wise

Service: Install Garage Doors

Sidney Waldman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/21/2012

repaired broken door, and arranged for replacement door to match condo assoc requirement. In & out in 30 minutes. Courteous, smart, experienced personnel

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Waldman. We are glad that we able to resolve your garage door issues.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

James(deceased) alice Brightup

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 11/20/2012

Matt was assigned to open the broken door to get our car out. He did that on a Sunday, then wrote up our order for two new doors. He was great. A schedule conflict had Eric do the installation. He,too, was great. We reviewed all operations with Eric. The people, the product, the installation and the price more than met our expectations. If I had to do it again I would choose your company.

Response from Jeffery Ware Business Owner

Thank you very much Mr. Brightup. This truly is the best and most revealing review that I have ever read. Obviously my technicians did everything the right way, the Precision way. It is a real pleasure to do business with someone that really appreciates excellent customer service. Please recommend us to others. Again, thank you for choosing Precision.

Service: Install Garage Doors

Product: Garage Doors

Tom Conlon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/20/2012

Very, very unhappy with service

Response from Jeffery Ware Business Owner

We do our very best to leave behind happy customers, as the reviews will attest to, not very often do we fail to do so. Seems to be the case here. We apologize for the unpleasant experience and will use this as a learning tool to help us become better. Thank you for your feedback Mr. Conlon.

Service: Broken Garage Door Spring Repair

Deborah Cornell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/20/2012

I called and got an appointment right away. Matt came out the next day and quickly determined the problem and was able to fix the door.

Response from Jeffery Ware Business Owner

Thank you Mrs. Cornell, we really appreciate your business. We do our best to provide prompt, immediate service. Our goal is 100% customer satisfaction. Please share your experience with friends and family.

Service: Broken Garage Door Spring Repair

Dean Longo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/20/2012

Anthony and Al were prompt, courteous, and professional. They did a thorough review of my door system and pointed out some areas of concern given the age of the system. I was very pleased with the work that they performed.

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with Precision. All three of those comments, prompt, courteous and professional are the foundation we build our business on. Thank you for a wonderful review. Please tell others about us.

Anthony Wise

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Product: Springs

Michelle Kirkwood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lakewood, OH 11/19/2012

Matt was professional & did a great job installing a new garage door opener. Thanks Matt & also thank you too, Jim!

Response from Jeffery Ware Business Owner

Excellent service and quality workmanship. We are glad tht you are satisfied with the service we provided. Thank you for choosing Precision.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Rick Hobson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Amherst, OH 11/17/2012

very pleased with the overall service on our garage door.

Response from Jeffery Ware Business Owner

Thank you for your feedback. Our goal is 100% customer satisfaction. Thank you for choosing Precision. Please share your experience with others.

Service: Broken Garage Door Spring Repair

Product: Rollers

Wendy Rabinovitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beachwood, OH 11/15/2012

The person that came to fix my garage door was very nice. The door works fine now.

Response from Jeffery Ware Business Owner

Thank you for taking the time to review your experience with us. We are pleased that it was a good on and that your door is functioning properly. We want to fix it right the first time.

Service: Broken Garage Door Spring Repair

Product: Cables

Richard Adams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/14/2012

On Monday November 14, 2012 I was referred by a friend to have your company make repairs on my garage. I called and I was informed a Service Technnician would respond between the hours of 2-4pm. Within minutes of speaking with your service representative, I received a call from Jeffery Ware. Mr. Ware stated he was in the area and could be at my residence within the hour. He arrived within the hour, I explained what issue I was having with my garage and Mr. Ware inspected the area and informed me of a cable problem. Upon explaining what needed to be done and cost, Mr. Ware proceeded to fix my garage and I could not be more satisfied with the work performed! I thanked Mr. Ware for his response and resolution to my problem. I would recommend Precision to my family and friends.

Response from Jeffery Ware Business Owner

Thank you for being a man of integrity. It truly was a my pleasure to meet you Officer Adams. Do not hesitate to call us for any future garage doors needs.

Anthony Wise

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Product: Cables

Ron Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

When I called, I received prompt, pleasant support help and same day help from our tech man, Ryan Freeman. He resolved my problem with a smile and expertise. Also sharing with me suggestions as to long-term success of operation. Thank you very much.

Response from Jeffery Ware Business Owner

Thank you for reviewing your experience with Precision and Ryan. We do provide prompt, same day service in most cases. Our technicians are certified in all areas of garage door repair and are encouraged to provide the highest level of customer service. We are pleased your experience was a good one.

Service: Broken Garage Door Spring Repair

Product: Springs

aphrodite Alden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/13/2012

Bill and his colleague(Anthony) were very professional and helpful. They took the time to explain the issues and options. Thank you!!!

Response from Jeffery Ware Business Owner

Thank for reviewing your experience with Precision Door Service. I trust you are 100% satisfied.

Service: Broken Garage Door Spring Repair

Product: Springs

Todd Rosenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/13/2012

Appreciate the quick service!

Response from Jeffery Ware Business Owner

Thank you for your feedback. Fast, immediate response is one of the many things that separates us from our competitors.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Springs

Margarette Prunty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 11/13/2012

Al was very helpful is the review of the door. His recommendation was to replace it and the insurance adjuster agreed. We

Response from Jeffery Ware Business Owner

Thank you for your feedback. I am glad we were able to help solve your garage door issue.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Dave leonhardt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Euclid, OH 11/12/2012

Bill was able to come earlier then the scheduled appointment was original set, which worked out Great... gave an estimated time of completion that it would take and finished 10 minutes ahead of that time, explained what he was doing as he did it, and he reinforced the track on the garage door to make it more stable. The plan is to tell my friends about my situation and to recommend "Bill from Precision Door Service" as the guy to call if they ever need anything repaired on their garge door. Oh for this job Bill should really get a bigger commission.

Response from Jeffery Ware Business Owner

Thank you for reviewing your experience with Precision and Bill in particular. We value our customers time as we've all been in situations where we are held hostage by a service contractor and they arrive late. Bill is an excellent representative of Precision Door and we continue to encourage him. Hopefully he will be a part of our team for years to come. Please share your experience with friends and family.

Service: Garage Door Repair

Product: Springs

Kelly Heeman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Avon, OH 11/12/2012

We are very pleased with the work we received. Our doors were rebuilt with the lifetime warranty.That is so important for us.Our garage doors are basically our front door especially since we do not have a service door from the garage.They are heavily used each day with having 2 dogs. Ryan Freeman was very courteous, friendly,and very neat. Thank you so much! I would highly recommend Precision to my friends and neighbors.

Response from Jeffery Ware Business Owner

Thank you for your feedback. Our goal is to fix your door right the first and for you to be 100% satisfied. Obviously, Ryan was able to achieve both. We truly do appreciate your business and encourage you to recommend Precision to others.

Service: Broken Garage Door Spring Repair

Product: Springs

Larry Noble

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was pleased with the results of the workmanship as performed by Bill Adamini. He patiently answered my many questions. Before he quoted any replacements and/or repairs, he would show me exactly what was wrong. Considering I did not expect so much work to be done to my garage doors, I was pleased that Precision's vans are completely out-fitted with everything needed for a "one-stop, one-time job. Bill also completed the job within the time estimate that he gave me. Thank You Precision!

Response from Jeffery Ware Business Owner

Thank you taking time to review both Precision and Bill. In most cases we do have all of the parts to repair almost any garage door issue. Prompt, immediate service is very important to us. Our goal is 100% customer satisfaction. We encourage to tell others about your experience with Precision Door Service. Thank you again.

Service: Garage Door Opener Install

Dennis Czerwony

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cleveland, OH 11/10/2012

we are very satisfied with the work the technician performed..he was knowledgable and friendly and the door works much better. my only complaint is that the technician was a no show for our first appt and we weren't notified that he wasn't coming til we called to check why no one came. i understand things come up and there are emergencies (our wasn't) but a phone would have been nice to inform us and to reschedule the job.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Czerwony, that information is will help us improve our ability to better serve our customers needs. I agree that a simple phone call would made a world of difference. Please give us the opportunity to provide a higher of customer service if the need arises

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Garage Door Repair

Product: Springs

Margaret Gerlosky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Madison, OH 11/08/2012

I found your number on the website and called. I was set up with an appointment right away and Eric came to assess the problem. He was punctual, courteous and fixed the door that afternoon. He replaced the spring, the rollers, the pulleys, the cables, pretty much everything but the door itself! I am very pleased with the work and my garage door has never worked this well! Thank-you Eric.

Response from Jeffery Ware Business Owner

Excellent!!! Thank you Mrs. Gerlosky for your feedback. Our goal is to fix your door right the first. I am glad that Eric was able to provide you a pleasurable experience. Please, I encourage you to tell your friends about Precision.

Service: Broken Garage Door Spring Repair

Product: Springs

Joe Lugert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

we choose your company because we were assured same day service thank you for a job weel done

Response from Jeffery Ware Business Owner

Thank you Mr. Lugert for choosing Precision. In most cases we can provide same day service as advertised. I trust we were able to solve your problem and provide a high level of customer service. Our business is largely driven by referrals from satisfied customers, so if you could possibly share your experience with others it would really help us and Matt. Thank you again.

Service: Broken Garage Door Spring Repair

Product: Springs

Emmet Leonard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 11/08/2012

A bigger job than I expected. Replaced 19 year old unit. Four stars because nobody is perfect.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Leonard. That is so true. Perfection is very rare, we just want to improve with every opportunity. Thank you for choosing precision.

Service: Garage Door Repair

Product: Springs

Daniel Redwood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Euclid, OH 11/08/2012

Thank you for the quick response. Matt educated me and explained the options available. I

Response from Jeffery Ware Business Owner

Thank you for taking time to write a testimonial. Matty does a good job of explaining everything in detail to his customers. Glad we were able to solve your problem.

Service: Broken Garage Door Spring Repair

Product: Springs

Margo Ashbrook

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Prompt, professional and a job well done at a competitive price. Thank you!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Ashbrook. We are pleased that your experience was a good one. Please call on us for any future garage door needs.

Service: Install Garage Doors

Product: Garage Doors

Micky&Dan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We wan to thank you so much for doing an excellent job in installing our new garage door and opener. You were so nice, prompt and efficient. We love,love, love our new garage door and opener. What a difference compared to what we had. We can't stop telling people how happy we are with you and our garage and opener!!! Thank you Matt.

Response from Jeffery Ware Business Owner

Thank you for your raving review Mr. and Mrs. Toth. That was an awesome testimonial about Matt's customer service skills. We will keep that card posted on our wall to remind our guys what we are trying to achieve. Thank you again and continue to tell others about your experience with us.

Service: Install Garage Doors

Product: Garage Doors

Andrew Kenen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Thank you for your swift and professional action. I appreciate that you were prompt and took care of my problem with my door. I will recommend you to my neighbors.

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with Precision. It was a pleasure to meet you and I enjoyed our conversation. That is one of the reasons I enjoy what I do so much. Thank you for choosing Precision. Enjoy many years of trouble-free operation of your new garage door.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Daniel F

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Solon, OH 11/06/2012

Jim the tech was courteous and very pleasant. Prompt service

Service: Broken Garage Door Spring Repair

Product: Springs

Rachelle Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very quick response time after I called. Both Bill and Duane made the repair fast and easy. They offered an upgraded package at a special rate but were not pushy when I declined. Both acted professionally and I was very happy to have my garage door working within about an hour or two. They even made sure all of the hinges and wheels were moving smoothly. Thank you :)

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Brown. Prompt, immediate service is one of the many things that separate us from our competitors. Our intent is to educate our customers on how a properly functioning door should operate and to do so in a professional manner. Our goals are 100% customer satisfaction and fixing the door right the first time. Thank you for choosing Precision. Please share your your experience with others.

Service: Broken Garage Door Spring Repair

Product: Springs

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Greater Cleveland Area (216) 273-6733
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Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125