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Precision Garage Door of Clevelandhas received 4791 reviews, averaging 4.93 Stars:
North Ridgeville, OH
Thank you for your feedback. We take great strides to provide a highest quality of service possible to our customers. We really do appreciate your business and hopefully you will not need our services in the near future, but in case you do have any garage door issues do not to call on us. Thank you in advance for referring us to your friends and loved ones.
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Operations Manager: Brad Buzzelli
Lorain, OH
I WOULD RECOMMEND PRECISION DOOR AND MY TECHNICIAN AL TO ANYONE WHO IS SERIOUS ABOUT GOOD SERVICE
- LAWRENCE BAKER
Euclid, OH
both technicians were very friendly and professional. They were very knowledgeable and willing to work with me regarding my financial limitations. I was very impressed. Would definetly use your company again
- Lori Watson
Thank you for your feedback Mrs. Watson. Our goal is 100% customer satisfaction. Thank you for allowing us to provide you service on your garage door.
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Euclid, OH
Service knowledge received was wonderful. Al was very polite and truthful with me regarding my old garage door. I just needed a new lock, but informed I really needed a new door due to the one I have is obsolete and not repairable. Although I am on a limited fixed income, I was not able to purchase a new door at this time! But believe me when I acquired my new home Al will be the first person I contact to inspect and give me the real deal of my garage door and home doors too!
- Lisa Acoff
Cleveland, OH
I would like to say Mr. Eric Kirby is an extrodinary emploee with the company. He was quicly able to intersect my garage needs. His professionalism is A 1 ++++. I am very satisfied with his complete work of excellence... I thank presicion and Eric for my garage service..... Thank You guys!!!
- Samuel Williams
Thank you for reviewing your experience with PDS and Eric especially. We attempt to provide the best customer service possible. We are glad that you had a good experience.
Elyria, OH
When Bill Adamini called, my husband was not home yet. When I told him the problem with the garage door, he responded professionally yet spoke like we were old friends. On arriving he went over all the check points with me and explained and showed, in detail, what needed to be replaced anjd also about the warranty. He is very informative. After given the cost, I chose the garage door to be rebuilt. When my husband arrived they spoke alone. We both agreed he acted professionally yet friendly and outgoing. He has knowledgeo of his job and worked on the door until it passed his inspection and ours. He is conscientious and definitely an asset to Precision Garage Door. We wish him and his wife the best and congratulate them on the baby girl. Nancy and Rick Tylicki
- Nancy Tylicki
Thank you for your feedback Ms. Tylicki. We Stresss to all of our technicians to explain thoroughly how a garage door should work. That enables our customer to make a well informed decision. At Precision, we know that the best way to fix a garage door is to rebuild it and never have to worry about it again and we guarantee it for life.
Cleveland, OH
Technician was very thorough and informative in explaining repair options and subsequent service.
- Raymond Knight
Thank you for you feedback Mr. Knight. We want our customer to make well-informed decisions. I hope Bill was able to solve your problem.
Parma, OH
I wanted to thank your company for the service they provided for us when we purchased a new garage door and also had it installed by one of your technicians. First let me say that when i first contacted Precision garage door for an estimate, they sent out a tech the very same day. Other companies were not willing to do that. Fortunately for me i was blessed with the technician you sent me. His name is Ryan. Ryan gave me the walk thru of all of his hard labor and knowledge of the products he installed. He has a very positive and respectful work ethic. He represented and promoted your company in a very positive manner. As we all know it is nice to have customer feedback from clients, your company is on the side of the customer. Thank you for your service and thank you for having a SUPER TECH like Ryan. Kudos for everybody. Great job. Sincerely Mike & Joann Lipcsey. We will reccommend your company to everyone.
- mike lipcsey
Mr. Lipcsey, Thank you for the opportunity to provided you service as well as the â??glowingâ?? commendation for Ryan. We strive to provide exactly the type of experience you had with Precision Door Service. It is very gratifying to know that our efforts are appreciated by our customers. Thank you again and may you have a GREAT day.
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Cleveland, OH
Brian inspected the problem. Gave me an honest evaluation of the problems. He did a timely repair of all the problems at a fair price. So far so good !
- Todd Rosenberg
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Rocky River, OH
Dear Ladies and Gentlemen, "Eric Kirby", my service techincian, was extremely professional and kind. My wife and I were pleased dealing with him. However, I was a little sad that we had to pay over $700 to get my truck out and have our garage door repaired. Times are tough. But, I am grateful that Eric was able to repair our garage door quickly, and we could get our truck out. I believe that Eric repaired the door so that it will operate effectively for many years to come. My wife and I are tried of having to have the door be fixed by so many "local garge door companies" using poor, inexpensive parts which eventually break down. Hopefully, this will be the last time that we have to have the door repaired. I would highly recommend your company. Your company is honest and professional. You deserve to have the BBB seal of quality. Thank you, Brad Scotten
- Brad Scottan
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Cleveland, OH
Precision was recommended by a friend to possibly get me out of a jam. My garage door came off track, and Precision was here in less than 2 hrs after I called (promptness counted). Long story short, the rep who showed up (Albert Fleming), was excellent. He temporarily fixed my door, but was honest enough to let me know that the original door was on it;s last leg (in excess of 20 yrs...he did not know). Anyway, without being pushy, he recommended a new door. Even though this was not in my current budget, I did not feel that Al was taking advantage of me. See, I am a 69 yr old Senior Citizen (prime pickings), but I felt confident following his recommendation. He did an excellent job w/the installation..definitely told me to call him if there is a problem. I am very happy with my choice of compamies and installer.
- Kathleen Carter
Ms. Carter, Thank you for your kind words. At Precision Door our goal is 100% customer satisfaction. Our goal is to provide our customers with options so that they can make the best decision for their circumstances. We appreciate your business.
Avon, OH
Al Fleming did an outstanding job installing my new garage door, opener, battery back up, controls, springs, door seal, reote key pad, rails and took time to explain the operation of everything. The new door is so quiet it's hard to even hear it opening and closing. I would highly recommend Precision Door for any type of garage door service and/or installation. They really know their business and put the homewners satisfaction at the top of their list. Thank You, Jim Yagich
- Jim Yagich
Thank you for reviewing your experience with Al. Our goal is 100% customer satisfaction. We hope you enjoy many years of problem free operation. Thank you for choosing Precision Door Service.
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Cleveland, OH
I found you in on the web because you were listed as a Liftmaster service provider. Matt came here ahead of time and was extremely professional, friendly, and did the work quickly. He was honest about what was needed, and did not push too much - which I really don't like. He seemed to enjoy his work. When he left the garage was as clean as it was when he started.
- Bruce Baunach
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Solon, OH
Prompt polite service. Excellent calls to know when to expect technicians. Courteous, friendly technicians. Garage door is smooth and quiet. Very happy with work.
- Diane Trinnes
Thank you for your feedback Mrs. Trinnes. It is very important to us that our customers have a pleasurable experience with Precision. We encourage our techs to be prompt. We make those calls because we understand your time is valuable and we need be mindful of that. Brad is very meticulous about his work, I am quite sure he provided the best possible service to you. Again,thank you for choosing Precision.
Cleveland, OH
I am so pleased with my new garage door and opener. Eric Kirby provided me with an estimate and thorough explanation of my options. Eric arrived at my house as planned and installed my new garage door and opener on one of the hottest days of the summer (and kept smiling). The craftsmanship is superb and my final invoice matched the estimate exactly. I would recommend Precision Overhead Garage Door service to anyone, any day of the week. Thank you!
- Susan Myers
Thank you taking the time to review Eric and your share your experience with Precision. Our goal is 100% customer satisfaction and we are very pleased that Eric provided that for you. We do our best to "do it right the first time" and most often do. Thank you for choosing Precision Door.
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Amherst, OH
For seniors on fixed income, no weekend extra charge was nice. Price was right, service good. Also appreciated the quick response.
- Mary Riley
Thank you reviewing us Mrs. Riley. We are in the garage door service business, but we all have a higher calling. Our position allows us to be of service to our community. That is really awesome. We all will be seniors someday and hopefully there will be someone willing to help me. Thank you for giving us the opportunity to help.
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Avon, OH
We chose Precision based on name recognition. Bill Adamini was prompt, patiently provided full explanations without pressure sales tactics, worked efficiently, and did it all with a warm smile that reflected pride & quality in his work and the company he represents. Didn't expect to spend that much, but trust the lifetime warranty you offer makes it a good investment. Best wishes to Bill as he and his wife welcome a baby girl into their family very soon!
- Jerry Madasz
Beachwood, OH
Matt was great. He arrived to my home exactly when promised. He was professional the entire time and explained what was wrong, how he could help, and how to ensure it doesn
- Josh Fuchs
Thank you for reviewing Matt. He is very knowledgeable and very professional. I am pleased he was able to solve your issue. Thanks for allowing us to be of service to you.
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Lakewood, OH
Matt was terrific! Two days before we were hosting a big family event at our home, our garage door finally gave out. It was stuck open at a precarious angle. Matt came out straight away, assessed the situation, and assured us he would be out the next day to install a new door. No pushy sales pitch -- just a great conversation and a solution to our problem! Matt worked late on a Friday evening to get the job done! What a champ! Professional, courteous, and fast. Based on this experience -- both with the appointment scheduler and Matt -- I wouldn\'t hesitate to recommend Precision!
- Teresa Coyne Andreani
Cleveland, OH
All the work was done quite well. I would make one comment.. I think technician should also be trained on electrical work as there are cases where a new electrical outlet might be need to connect the opener and maintain overall asthetic of the area.
- pratik patel
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Lakewood, OH
Matt was terrific! A couple of days before a party at our home,our garage door finally gave out - and it was stuck open on a precarious angle. Ugh!We had heard great things about Precision and so we called to get an estimate on a replacement. In no time, Matt was at our home, assessed the situation and offered to come back the next afternoon to install a new door. Matt was courteous, professional, and fast. He worked late on a gorgeous Friday afternoon to finish the job and we were so grateful to have our garage back in shape before our guests arrived. We'll be calling Matt back this fall to install a garage door opener. Would we recommend Precision? We already have! Thanks so much!
- Teresa Andreani
Mrs. Andeani, Our success is increasingly the result of people like you recomending Precision Door Service to friends, family and neighbors. Our dedication to quick, proffesional service and outstanding value are well appreciated by our customers. Thank you for your comments and i hope the party went well.
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Cleveland, OH
Matt came out to inspect and quote a new garage door. He was polite and informative. I felt confident enough with him and Precision that I never sought another quote. I was pleased that Matt was also the installer. All went super-smooth.
- Jerry Fasko
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Cleveland, OH
They did a great job and were on time.
- Sean Forsythe
Mentor, OH
Our garage door first refused to open at 8:00 one evening. By noon the next day, Mitch from Precision had completely rebuilt the door for us. He appeared promptly on time, was couteous, knowledgeable, and efficient. I found Precision on Angie's List, where it was very highly rated. In my opinion, Precision deserves all the accolades it receives. This probably is not the cheapest door service it is possible to find, but it worth every cent you pay for it.
- Cynthia Sasse
Cleveland, OH
Having fallen victim to a broken garage door torsion spring, I contacted Precision Door on a Monday and scheduled an appointment for Friday. In the 90+ degree heat, Brad showed up and happily / quickly fixed me up with a new spring and support bar in what seemed like only a few minutes. In this day and age when no one seems to have enough spare time, and other repairmen and contractors turn away work or repeatedly fail to keep their appointments, I would recommend Precision Door to anyone seeking timely and affordable repair for their garage doors.
- John Depietro
Thank you for your feedback Mr. Depietro. What an awesome review, I could not have worded it any better. We pride ourselves on prompt, immediate service. We encourage our technicians to spend as much time with our customers as necessary. thank you for choosing Precision and please do recommend us to your friends and family.
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Operations Manager: Brad Buzzelli
Beachwood, OH
We knew we had a broken garage door spring (torsion spring). When Bill A. came out, he showed me that we had more than just a 'spring' problem---actually several parts needed to be replaced because they were wearing out or already broken (such as the 'shaft'). We were dismayed the whole job cost more than $900, however, our existing parts were over 30 years old, so it was time. The springs cost a LOT more here in Cleveland than they did in L.A. when I had my garage door springs replaced by Precision. I was also dismayed when the door refused to go down in the early afternoon (the same day the parts were replaceed) and I had to have Bill A. come back again to make an adjustment. My brother, who is an electrician, came over in the afternoon before Bill returned and he (my brother) actually determined what the problem was and made the adjustment (to the sensor).
- Margret Hamilton
Thank you for your feedback. This is a perfect review, it lets me know my technicians are actually educating our customers. The price may have been more than you anticipated but Bill was able to convey the value of going with the lifetime warranty. We really do appreciate your business and please do not hesitate to call if you have any concerns.
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Twinsburg, OH
Matt did an excellent job in both the initial service call and the install. both the products and service exceeded my expectations. We had complete replacement of two garage doors and openers, and couldn't be happier.
- Daniel Savitt
Thank you for your feedback Mr. Savitt. We are elated that your expectations were exceeded. Matt does an excellent job and we appreciate that you acknowledge that also. Our goals are 100% customer satisfaction and doing the job right the first time. Hoping you many years of trouble-free operation
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Cleveland, OH
I was extremely pleased by the quick, professional & courteous service provided by Brad at Precision. One of our 2 garage doors literally just fell down and was hanging precariously by the springs and attachment to the opener. He took his time assessing the problem and explained everything in detail, answering all questions. In addition to function, my main concern with our older garage doors was safety...Brad looked over both doors and gave his recommendation, as the one that hadn't fallen down could have at any time. He made all repairs that day & the doors are working better & more quietly than they ever have in our 8 years at our home. Most importantly, they are safe for our family. We would highly recommend Precision.
- Lisa Benn
First, thank you for reviewing your experience with Brad. We are glad that it was a good one. Brad is one of our senior techs and does an excellent job assessing the situation, which allows him to provide options for our customers. Our main objective is to provide 100% customer satisfaction and to fix the door right the first time so that you won't have to worry about it again. Thank you for choosing Precision.
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Operations Manager: Brad Buzzelli
Wickliffe, OH
Matt was very friendly and explained everything in detail.
- Roger Hatcher
Thank you for your feedback Mr. Hatcher. Matt is very outgoing and easily relates to our customers. Our goal is %100 customer satisfaction. I trust Matt provide that for you. Our business is driven by customer satisfaction. Please share your experience with your friends and loved ones.
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Cleveland, OH
Came immediately, seemed very experienced, nice personality, and problem solved.
- Tom Radivoyevitch
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
We appreciated the sameday service and the professionalism and attention to detal of your service technician. Hopefully I won't be needing your service anytime soon, although Precision will be a first recommendation to any friend or neighbor that requires garage door service. Thank You, Bob See
- Robert See