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Read what people are saying
about Precision Garage Door

Precision Garage Door of Cleveland
has received 4894 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jim the tech was courteous and very pleasant. Prompt service

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Job well done and timely. Angie's List garage door tune-up with roller replacement. Purchased weather stripping and springs. Springs replaced at recommendation of technician.

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A Response from: Jeffery Ware

Thank you for taking the time to review your experience with Precision and Jim in particular. We are pleased it was a good one. Our goal is 100% customer satisfaction.

Al Fleming Service Provided:
Garage Door Repair

Product:
Springs

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very quick response time after I called. Both Bill and Duane made the repair fast and easy. They offered an upgraded package at a special rate but were not pushy when I declined. Both acted professionally and I was very happy to have my garage door working within about an hour or two. They even made sure all of the hinges and wheels were moving smoothly. Thank you :)

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Brown. Prompt, immediate service is one of the many things that separate us from our competitors. Our intent is to educate our customers on how a properly functioning door should operate and to do so in a professional manner. Our goals are 100% customer satisfaction and fixing the door right the first time. Thank you for choosing Precision. Please share your your experience with others.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellant

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A Response from: Jeffery Ware

Thank you for taking the time to review us.

Paul Broschk Service Provided:
Garage Door Repair

Product:
Cables

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We recently had the good fortune to have one of your service technicians come to our house in response to a problem we encountered with the Precision Garage Door controller installed several months ago. Bill Adamini performed in a most admirable manner and was able to diagnose and repair the problem in a reasonable amount of time. Bill was pleasant, attentive to our need and willing to spend the time needed without showing event a hint of frustration (which is more that I could say for myself). I am delighted to recommend this young man to anyone needing a reference for your service.

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A Response from: Jeffery Ware

Thank you for reviewing your experience with Precision and Bill. Our technicians are trained to relieve the frustration and anxiety a homeowner may experience when something breaks in their home. Please do recommend Bill and Precision to others.

Bill Adamini Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bill did an excellant job and everything works perfectly. He did the job in a very timely and professional manner. I would not hesitate to use Bill or your company myself or reccomend them to anyone else. Thank You

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A Response from: Jeffery Ware

Thank you for your feedback Mr Hahn. It is very important to the success of our business to always be efficient and professional. Our goal is 100% customer satisfaction every time. Please recommend Precision to friends and loved ones. Thanks for choosing Precision Door Service.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Al came to do the look at the job and to give me an estimate.(Bill did the actual installation which is on a different review). The time for his arrival was to be between 2 and 4 and he showed up at 2:05, which saved me a lot of time. He was very courteus and professional and gave a complete and accurate estimate for cost and installation ( you were able to install a day earlier which was great). I would reccomend him to anyone.

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A Response from: Jeffery Ware

Thank you again Mr. Hahn for taking the time to review your experience with our technicians. Al is a true professional. We value our customers time, so promptness is key to our success. Thank you for reviewing us not just once, but two times. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jim and Anthony arrived on time, were very polite and engaging, and answered all of my questions thoroughly. They provided me an estimate for a brand new set of garage doors, with installation and openers, and were very professional and courteous during the visit.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Smith. I trust Jim and Anthony were able to help you make a decision regarding your garage doors.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jim was very courteous and Explained job very well.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Same day service was great

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A Response from: Jeffery Ware

We actually do provide 7 day 24-hr emergency service as advertised.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I could not have been more pleased with my whole experience with your company. Customer service and my technician, Matt Petroff were fantastic!!!

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision and Matt. We are pleased it was a fantastic one.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job!!! Thanks Jim

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technicians were friendly and pleasant to talk to.

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A Response from: Jeffery Ware

Thank you for your feedback and for choosing Precision. We hope that you enjoy many years of problem free garage operation.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great people and service.

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Bill Adamini Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ryan was great. Very knowledgeable and timely.

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A Response from: Jeffery Ware

Thank you for reviewing Precision and Ryan. Our goal is 100% customer satisfaction. Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bill is a good worker and an excellent problem solver

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Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jim was very knowledgeable, friendly and prompt.

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A Response from: Jeffery Ware

Thank you for allowing us to service your garage door. Please share your experience with others.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bill was the best!!! Prompt, cheerful, knowledgeable, courteous and very thorough. I was very pleased with this service.

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A Response from: Jeffery Ware

Our goal is 100% customer satisfaction. We are pleased your experience was a good one. Thank you for choosing Precision. Please share that experience with friends and loved ones.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I couldn't believe that you were willing to schedule a same-day service (as it was, I asked for the next day). Not only was Matt, your technician, here on time, he actually called to see if he could come sooner -- a welcome change from service providers who say they'll be over between noon and four and show up at five.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. O'Donnell. At Precision we are attempting to dispel the notion that service providers don't consider our customers time valuable. We want to set ourselves apart from other garage door companies. We understand that it is the little things that make a huge difference in how we are viewed. Matt, as all of techs, does an excellent job of representing Precision. Thank you for allowing us to service your gartage door.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The garage door was installed perfectly and everything cleaned up perfectly. Eric was very pleasant and courteous!!

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Connor. Our main goals are doing the "job right the first time" and for our customers to be 100% satisfied. We are pleased that we were able to accomplish that for you. Please share your experience with others.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brad did a beautiful job. He rebuilt our garage door. We had been worried that the door could fall on our car because the opener was rattling and appeared loose at the wall. He also showed us the rusted plates at the bottom, which of course he replaced in the process of rebuilding. Thank you Brad, it was a pleasure having you do the work and show us what was happening. We will certainly call Precision should we need any future work.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Benson. Our goal is to repair the door right the first time and for our customers to be 100% satisfied. We accomplish this by educating our customers about how a properly functioning door is supposed to work. We inspect all the moving parts to insure they are safe. We want you to have peace of mind that your garage door will work perfectly every time you use it. We know the best way to fix a garage door is to rebuild it and it will work perfectly. We want to thank you for allowing us to service your garage door. Please do tell others about Precision Door.

Brad Buzzelli Service Provided:
Garage Door Repair

Product:
Rollers

Operations Manager: Brad Buzzelli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service!!

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A Response from: Jeffery Ware

Thank you for using Precision Door. Please share your experience with friends and family

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job! My garage doors were making a great deal of noise and I was not sure if I needed to replace or what. Precision came out and evaluated the problems and did the necessary maintenence and now the doors are really quiet. They also gave me the age of the doors and the age and quality of the openers and what changes and maintenece I might want to consider in the future. They were very professional and thank you for the quiet.

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A Response from: Jeffery Ware

Thank you for reviewing your experience with Precision and Brad in particular. Our goal is 100% customer satisfaction. Our business is largely driven by happy customers, who tell others about us. Thank you for using Precision

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Personable, punctual,polite and knowledgeable.Ticked all the boxes.

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A Response from: Jeffery Ware

Thank you for your feedback. We really appreciate and value our customers. Please do not hesitate to call on us for any future garage door issues you may have.

Service Provided:
Garage Door Opener Install

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brad was prompt, courteous and took the time to explain the repair work that needed to be done.

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Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Operations Manager: Brad Buzzelli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

These guys are great! On time and reliable. Our garage door works better than it ever has. I would definitely call again but probably won't need to since they did the job right the first time.

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Anthony Wise Service Provided:
Garage Door Opener Install

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bill was courteous, diligent and very effective in completing our door opener replacement. He is a good representative of your company. I will ask for him again for any future garage door needs.

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Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

One of the cables on my garage door broke on a Sunday. I was very pleased that there was no extra charge for sending a technician out on a Sunday.I also appreciated the email including a photo of the scheduled tech. Ryan was very professional. He phoned and asked if he could arrive early, which was great! He recommended a rebuild rather than just replacing the broken cable, and since my garage door hadn't been serviced since I bought it in 1997, I agreed. It was more than I had hoped to spend, but I liked the guarantee. The only thing that stopped me from giving your company 5 stars is that I wish I had been told about the coupon on your website that would have waived the cost of the service call since I was spending way more in excess of $100. Your company did honor the half off the service fee coupon I had from Angie's list, but excellent customer service would have been to suggest your own coupon since the rebuild was $650, way in excess of the $100 service the coupon required. Ryan did the work quickly and cleaned up afterwards. He was very friendly and courteous.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Lettus. Same day service is one of the many things that separates us from other garage door service companies, along with a picture of the technician coming to your home. Our goal is 100% customer satisfaction and fixing your door right the first. We do apologize for you not being aware of our internet coupon but Ryan did the right thing by reducing your service call fee. Thank you for reviewing your experience, it will help make us better.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

WOW! 24 hour service at no extra charge! That captured my attention in the Yellowbook. I also liked going on the internet to see the picture and bio on the serviceman coming out to my house late at night. I was not disappointed with the serviceman. The truck was marked well and he had identification on. Bill Adamini was very professional, knowledgeable, explained everything well so I could understand the problem. I had 6 options to pick from and Bill explained each one in detail. Bill went above and beyond the normal expectation of a sales/repair technician in performing his job. Because of my handicap, Bill offered to do several things for me (like going up the stairs for the detergent) which was extremely appreciated. I have already told several people about the fantastic service I received from Bill. Since my new garage door would take 3 days to come in, he came back the next day to replace several parts (spring and hardware) so that I could get my car out of the garage. Bill is very well trained and has a super personality!

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A Response from: Jeffery Ware

THANK YOU FOR YOUR FEEDBACK MRS. FECHKO. WE UNDERSTAND THE ANXIETY HOMEOWNERS MAY EXPERIENCE WHEN A TOTAL STRANGER COMES TO THEIR HOME, THAT IS WHY WE POST OUR TECHS PICTURES ON THE WEBSITE. WE DO OUR BEST TO EXUDE PROFESSIONALISM. BILL IS A VERY CONSCIENTIOUS YOUNG MAN SO I DOESN'T SURPRISE THAT HE WAS KIND TO YOU. PLEASE DO SHARE YOUR EXPERIENCE WITH PRECISION AND BILL WITH OTHERS. THANK YOU FOR USING PRECISION.

Bill Adamini Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door spring broke Saturday morning. We were clueless what to do. We looked up garage repair online and your company came up. The lady on the phone was great, and an hour later the technician was there. He was professional and competent. He had the garage door fixed in less than an hour. The price we were quoted was exactly what we paid. Would use this company again.

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A Response from: Jeffery Ware

Thank you for reviewing your experience with Precision and Ryan. Ryan, along with our other techs is very professional. We are glad you had a good experience. Please call on us again for any garage door issues you may encounter.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125