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about Precision Garage Door
Precision Garage Door of Clevelandhas received 4835 reviews, averaging 4.93 Stars:
Chagrin Falls, OH
Thank you for reviewing us Mr. Widrich. We want to provide our customers with the best possible solution to their specific issue. We want to fix the problem right the first. In your case Eric assessed that replacement instead of repair was in your best interest. Thank you for choosing Precision.
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Parma, OH
Eric and his apprentice Jim were very professional and did a very good job replacing worn garage door parts in a very timely manner. The door now operates better than when it was new and is much quieter! I will recommend your Company to any of my family or acquaintances who may have garage door problems.
- Ronald Murach
Thank you for taking time to review Eric. We have two goals we want to accomplish at every call. One is 100% customer satisfaction, the other is fixing the door right the first time, so you don't have to worry about again. Please tell your friends and family about your experience with Precision Door. Thank you again.
Cleveland, OH
I would highly recommend this company for garage door repair. The technicians were prompt, efficient and courteous and even had to alter their schedule due to a raccoon in the garage, plus it was raining.
- Robin Ross
We appreciate you taking the time to share your experience with others. Our goal is 100% customer satisfaction. We thank you for allowing us the opportunity to service your garage door. That raccoon startled my technician a little, but he will survive.
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Cleveland, OH
Got your name from Angie's List and saw positive reviews. I was impressed that you were able to provide service the same day and sent an e-mail with photos of your technicians. Bill was really great. He called that he could come early, was friendly and professional. I had had a new floor put in my garage and needed to have the garage door working and the opener reconnected. He was able to correct a problem with how the metal rail was placed in the concrete. He was able to get the door workable even though it was now too long as the floor was higher than it had been. I highly recommend him and your company!
- Maxine Margolis
Thank you for your feedback Mrs. Margolis. Angie's List is a great referral source for us. We have received several super service awards and hope to receive more. We provide pictures and other information so our customers know who is coming to their home. It relieves some of the anxiety. We want to provide you a good experience so you will recommend us to others.
Aurora, OH
Eric did an excellent job. He was prompt, professional and thorough. I am very happy with that this repair was completed so quickly, I called at 9pm and the job was completed by 10am the next morning!
- Brian Howard
Thank you for reviewing both Precision and Eric in particular. Eric displayed the qualities that separate us from other garage door companies. Our goal is 100% customer satisfaction. Please share your experience with friends and family members. Thank you for choosing Precision.
Avon Lake, OH
The technician was extremely serviceable as was the maintenance but I refrain from five stars as my initial problem wasn't solved.
- Barbara Lozada
Thank you for your feedback Mrs. Lozada. I apologize that we did not solve the initial issue with your door. Whenever I receive a review like this I have the opportunity to discuss the situation with my tech and improve our customer service. Please do not let this one issue stop you from using us for future garage door problems you encounter. We certainly would love to change your impression.
Brecksville, OH
Bill did a great job of figuring out the problem and explaining what needed to be done to fix it. He was very friendly and finished the job up in a timely manner. He was there exactly on time and the door works great now. Would not hesitate to do business with precision again.
- William Bernardic
We really appreciate your business. Keys to our success are Promptness, professional and fixing the door the door right the first time. Please call if you have other garage door issue.
Vermillion, OH
Brad was very informative and I under stood him completely. Appreciated the quick response and neatness of service. Thank you.
- Ron Marett
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Operations Manager: Brad Buzzelli
Parma, OH
I was very pleased with the service I received. Eric is a professional
- Thomas Wright
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Euclid, OH
Can't say enough "Thank you's" to Bill for his excellent service. He is definitely a keeper and I hope to see him again for my service needs. God bless you Bill!
- Barbara Johnson
We are pleased that you had an enjoyable experience with Bill. Please do not hesitate to call on us again and we will do our best to have Bill service your door.
Fairfax, OH
All service techs should be as good and nice as Ryan was when he came to fix my garage door. Thanks Ryan
- Elmer Sabo
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North Olmsted, OH
Ryan arrived when he promised, and he informed me comprehensively regarding the categories of service Precision Door can provide. The service was completed within allotted time and at high quality. I will definitely approach this company for any garage door opener issue, and will recommend them around. Precision Door is definitely the A model on how to organize and conduct business todays. Congratulations and thank you a million!
- Christian Spanu
Thank you for posting your experience with Precision and Ryan in particular. Our business is largely driven by customer satisfaction, which includes realizing the importance of your time, being informative and providing the best products available in the industry. We truly appreciate your business and encourage you to tell others about your experience with Precision.
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Cleveland, OH
Service was great 5.
- Milton Jones
Eastlake, OH
Very pleased with everything. But most of all I liked the fact that Matt never stopped teaching as he was performing his job. I do this with my patients as a nurse and value this asset. Thank you.
- Marcia Rechin
Thank you for reviewing your experience with Precision and Matt. We are glad it was a pleasurable one. We encourage our techs to provide as much information to customers as possible so the customer can make an informed decision. We strive for 100% customer satisfaction. Again, thank you for choosing Precision.
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Chagrin Falls, OH
I was very pleased with Brad's professionalism and friendly attitude. He was great. I will recommend Precision to all.
- Karen Mautz
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Operations Manager: Brad Buzzelli
Cleveland, OH
I am very happy with the service Bill provided. He explained everything
- Wendy Sturick
Our goal is to educate our customers and provide service that exceeds their expectations. We are very happy that Bill was able to provide excellent service to you. Thank you for choosing Precision.
Euclid, OH
Bill gave me a wonjderful experience in having a very pleasant technician come to my home and make repairs. If I ever need someone for repairs, I would love for it to be Bill.
- Valeria Duncan
Lakewood, OH
Never thinking I would need to repair my garage door, I wasn't certain who to call. So, I asked around and made a few calls to the various locations recommended and found myself pleased with every aspect of Precision. From customer service to Brad the technician that came out, their patience and willingness to help was greatly appreciated. Brad was arrived early, was knowledgeable, and professional. I am happy to recommend Precision as a result of such a positive experience. Thank you-Julie
- Julie Said
Thank you for your feedback Ms. Said. Garage doors are something most people take for granted. When it is opening and closing we think everything is fine but as soon as it stops working we realize how important that door is. We are pleased that we were highly recommended and were able to provide a pleasurable experience. Our business is driven by 100% customer satisfaction and fixing your door right the first. Thank you for calling Precision Door. Please share your experience with your friends and family.
Solon, OH
Your Company was randomly selected from the Yellow Pages. Your technician checked out all parts of the 42 years old garage door. Replaced all rollers, all three bearings, the lift cables, both torsion springs and the puller aluminum gear. He did an excellent job. I also like the lifetime warranty that stays with the house, not with the present owner only, as told by Brad. Unfortunately I did not find this writing.
- Bill Marosi
Thank you for your feedback Mr. Marosi. Obviously Brad recommended that you rebuild your door. You made a wise choice because we know that the best way to fix a garage door, long term so you don't have to worry about it, is to rebuild it. The warranty is valid as long as you own the home and is transferable. We stand behind our guarantee 100%. Thank you choosing Precision.
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Operations Manager: Brad Buzzelli
Rocky River, OH
Liked the email that arrived before my appointment. I knew Brad when he knocked on the door because of it. He was very professional yet friendly and repaired my sensors quickly and to our satisfaction. Thank you for another great service call.
- BARBARA CHERNUS
Thank you for your feedback Ms. Chernus. It is very reassuring to know who is coming to your home. We want to set ourselves apart from other garage door companies. Brad is the consumate professional. We are pleased your experience was a good one. Thank you choosing Precision.
Novelty, OH
4 stars when he was at out home....but then we haven't heard from him since!!! I even called to FU and 4 Days have gone by and NO QUOTE or FOLLOW UP! So I'd say maybe 1 star is your rating and now i have to go find someone else who's willing to actually WORK FOR THIS PROJECT! '
- Shannon & Rick Corwon
Thank you for your feedback Mr. Corwon. Looks like we dropped the ball on this one. We apologize for that. Hopefully we will have an opportunity to change your opinion back to 5 stars.
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Amherst, OH
I found the super coupon on Angie's List for a garage door checkup with new rollers for $99. It couldn't have come at a better time since my opener wasn't working right. Matt was able to make it work in a matter of minutes and changed out the old steel rollers with new nylon rollers in nothing flat, lubed everything and gave me good advice on what my door will probably need in the near future. I will be calling Precision for anything my garage door needs. Totally satisfied.
- Wayne North
Thank you for taking time to review Matt. Matt is very knowledgeable and professional. Our intent is to educate our customers about how a garage door should function. Please call on us when you are ready to have your door serviced.
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North Olmsted, OH
Matt was very professional at his job he helped me when i told him I was interested in purchasing an opener.He told me of the difference between chain and belt drive.I purchased on angie's list the door tuneup.Matt did both jobs for me in about 2hrs.He cleaned up after he was done [no little screws on floor].Precision was very quick in responding,I called on Monday they were out on Tuesday.Thank you for a job well done.
- Lizbeth Perry
Thank you reviewing your experience with Precision and Matt in particular. In order to best serve our customers needs we educate them about how a door should work and provide them with options and recommend the best solution for that customer. We want our customers to be 100% satisfaction. Please call on us again for any garage door issues.
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Parma Heights, OH
Had a wonderful experience with Precision. I called 3 companies to get an estimate on a new door and Precision was the only one that came out on a Saturday and gave us an estimate. We had a new door in 3 days. Ryan was nice, friendly and explained what he would recommend but also stated it was up to us what we wanted. When Ryan came to install the door again was polite and friendly and did a great job! Our door looks great! I would recommend to family and friends.
- Nancy Olszewski
Thank you very much Ms. Olszewski. We do our best to provide prompt and courteous service. Ryan has just recently joined us at Precision and he is a welcome addition to our team. We are elated that you are completely satisfied and willing to recommend to others. Thank you.
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Lorain, OH
a pleasant experience
- Fred Kinsler
Sheffield Lake, OH
My wife and I could not be more pleased with the prompt and courteous service we received from Eric Kirby, our Technichian/Installer. At the initial call it was determined that our 10+ yr old Genie opener would cost more to repair than purchasing a new opener. I did not feel as if I was being sold "a bill of goods", as I have a background in electronics, and the thorough testing done by Eric satisfied me. The liftmaster opener that we selected was installed by Eric the following Monday, as agreed, and I was impressed with how quickly and expertly the job was done. I was given thorough instructions on the equipment and the warranty. We were able to take advantage of discount coupons found on the main website and Facebook to reduce our cost, which was a pleasant bonus! All-in-all it was a great experience. I would recommend both the company and Eric kirby to anyone in need of garage door work. The new opener is MUCH quieter than our old Genie!
- John Zastudil
Thank you for your feedback Mr. Zastudil. This is the type of review we enjoy reading. Eric did an excellent job of conveying our mission of providing the best service possible in a timely and professional manner. We have two objectives. First, to provide 100% customer satisfaction and secondly, to fix it right the first so we do not have return soon after the repair. Please share your experience with Precision with friends and family. Thank you again for choosing Precision.
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Beachwood, OH
AL IS A WONDERFUL TECHNICIAN. VERY GOOD COMMUNICATION SKILLS. VERY PROMPT AND ALWAYS CALLS AHEAD OF TIME. IT IS ALWAYS A PLEASURE DOING BUSINESS WITH PRECISION AND AL IN PARTICULAR.
- SETH HIRSCHFIELD
THANK YOU FOR YOUR FEEDBACK. WE REALLY VALUE OUR CUSTOMERS AND THEIR TIME. WE TRUST THAT YOU WILL CONTINUE TO ALLOW US TO PROVIDE SERVICE TO YOU AND HOPE YOU WILL RECOMMEND US TO YOUR FRIENDS AND FAMILY.
Cleveland, OH
EXCELLENT WORK-VERY HELPFUL AND WELL INFORMED. THANKS
- VICTORIA RADICAN
Cleveland, OH
ERIC'S INSPECTION OF MY DOOR WAS RIGHT TO THE POINT. HE DID HIS JOB WELL AND WHEN HE PRESENTED TO ME MY HEART ALMOST STOPPED (SMILE). HE IS A WONDERFUL TECHNICIAN AND I UNDERSTAND THE VALUE OF WHAT ERIC DID.
- HAROLD MARTIN
THANK YOU FOR YOUR FEEDBACK MR. MARTIN. I APPRECIATE YOUR SENSE OF HUMOR. IT SOUNDS LIKE YOUR EXPERIENCE WITH ERIC WAS A PLEASURABLE ONE, WHICH IS WHAT WE STRIVE FOR. WE REALLY VALUE OUR CUSTOMERS AND WILL CONTINUE TO PROVIDE THE HIGHEST LEVEL OF SERVICE POSSIBLE.
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Cleveland, OH
Hi,Bill Adamini who installed the garage door did a wonderful job on the installation. He was professional and patiently took time to get everything right. Thanks again Bill.
- Kathleen Benghiat
Thank you for your feedback. We encourage our tech to always exhibit professionalism. we are happy you had a good experience with Bill and Precision. Please share that experience with your friends and family. It will help us grow our business.
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Technician: Bill Adamini
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
We called for a service call, We were given the pros and cons about the old door and opener, in the long run it made more sense going with a new insulated door and new opener, your tech was great.It was not worth repairing sometheing 17 years old. Thank you Jim Widrich
- James Widrich